Oracle PeopleSoft. Software Development & Education Center HRMS/HCM

Transcription

1 Software Development & Education Center Oracle PeopleSoft HRMS/HCM Address: B-125, Sector -2, Noida , India Mob: / / Board: /400

2 Oracle University Contact Us: Local: Intl: Introduction to PeopleSoft for HRMS Rel 9.1 Duration: 1 Day What you will learn This course serves as a prerequisite for other PeopleSoft HRMS application classes and covers the central concepts behind PeopleSoft applications. It will teach you the key concepts within PeopleSoft Enterprise applications. Learn To: Use control tables to enforce business rules. Run processes and reports. Create groups using Group Build. Access and search through the PeopleBook online help. Interpret PeopleSoft tables. Navigate through the PeopleSoft Internet Architecture (PIA). Use Process Scheduler to execute reports. Live Virtual Class Format A Live Virtual Class (LVC) is exclusively for registered students; unregistered individuals may not view an LVC at any time. Registered students must view the class from the country listed in the registration form. Unauthorized recording, copying, or transmission of LVC content may not be made. Audience Application Developers End Users Project Manager System Analysts Related Training Suggested Prerequisites Basic understanding of relational databases General knowledge of web browsers Course Objectives Navigating and searching within the PeopleSoft application Identifying the types of relational database tables used in PeopleSoft products Explaining what reporting tools are available in PeopleSoft applications Copyright 2012, Oracle. All rights reserved. Page 1

3 Describing how the Process Scheduler operates Creating and using a group through Group Build Describing the core PeopleSoft Human Resources business process Course Topics Navigating Through the PeopleSoft System Describing Elements of Components Retrieving Data Through the Search Page Viewing and Updating Data Within a Record Assigning and Organizing Favorites Using PeopleBooks Online Help Understanding the System Structure Explaining PeopleSoft Pure Internet Architecture Describing the Structure of PeopleSoft Tables and Relational Databases Explaining Effective Dating Describing Action Types Working With Tables Identifying Types of PeopleSoft Tables Describing Characteristics of the Translate Table Identifying Processing and Defaulting Tables Describing Characteristics of Control Tables Describing Characteristics of Transaction Tables Describing Business Units Explaining the Relationship Between Business Units and SetIDs Running Human Resources Processes and Reports Processing and Viewing a Human Resources Report Explaining the Purpose of the Employees Table Using Group Build Defining Group Build Creating a Group Setting Up Group Security Viewing and Using Groups Copyright 2012, Oracle. All rights reserved. Page 2

4 Oracle University Contact Us: Local: Intl: PeopleSoft Human Resources Rel 9.1 Duration: 2 Days What you will learn This course is targeted for implementation team members and is designed to provide a solid foundation for implementing PeopleSoft Human Resources for an organization. This course focuses on the flexibility that PeopleSoft HRMS has to offer, and provides clients with a solid foundation on which to base their implementation decisions. This course covers information required to implement the HRMS system. Through examples and activities, participants learn about and set up the core human resource system foundation tables. After setting up these tables, participants will learn about data permission security, add workers into the system, manually and through the creation of template-based hires, and maintain employment history for their workers. Learn To: Describe PeopleSoft Enterprise HRMS Products and Business Processes Set Up Core Foundation Tables Related to Establishments, Locations, and Departments Add Workers Through Template-Based Hires (SmartHire) Maintain Person and Job Data Audience Developer Functional Implementer Reports Developer System Analysts Related Training Required Prerequisites Maintaining Person and Job Data Suggested Prerequisites Introduction to PeopleSoft for HRMS Rel 9.1 Course Objectives Defining the Human Resource Foundation Table Sequence Describing PeopleSoft Enterprise HRMS Products and Business Processes Administering Data Permission Security Setting Up Core Foundation Tables Related to Business Units and TableSet Sharing Setting Up Core Foundation Tables Related to Establishments, Locations, and Departments Copyright 2012, Oracle. All rights reserved. Page 1

5 Setting Up Core Foundation Tables Related to Compensation Setting Up Core Foundation Tables Related to Jobs and Pay Groups Adding People in the PeopleSoft System Adding Workers Through Template-Based Hires (SmartHire) Maintaining Person and Job Data Course Topics Business Process Overview Describing PeopleSoft Enterprise HRMS Products and Business Processes Describing PeopleSoft Human Resources Core Foundation Tables Describing PeopleSoft Table Setup Considerations Describing Effective Dating and Action Types Describing Sources of Information About PeopleSoft Human Resources in PeopleBooks Setting Up Core Foundation Tables Related to Installation Settings and Companies Defining the Human Resource Foundation Table Sequence Defining the Installation Table Setting Up the Company Table Setting Up Core Foundation Tables Related to Business Units and TableSet Sharing Defining the Human Resource Foundation Table Sequence Defining SetIDs, Business Units, and TableSet Sharing Setting Up Core Foundation Tables Related to Establishments, Locations, and Departments Defining the Human Resource Foundation Table Sequence Setting Up the Establishment Table Setting Up the Location Table Setting Up Core Foundation Tables Related to Compensation Defining the Human Resource Foundation Table Sequence Setting Up Compensation Rate Code Data Setting Up Core Foundation Tables Related to Jobs and Pay Groups Defining the Human Resource Foundation Table Sequence Setting Up the Job Code Table Administering Data Permission Security Explaining Data Permission Security Identifying Methods of Granting Data Permission Access Administering Tree-Based Security Adding People in the PeopleSoft System Explaining Organizational Relationships Adding a Person in the PeopleSoft System Adding a Job Instance for a Person Copyright 2012, Oracle. All rights reserved. Page 2

6 Adding Workers Through Template-Based Hires (SmartHire) Defining the SmartHire Process Setting Up Hire Templates Maintaining Person and Job Data Maintaining Historical Information for Your Workforce Managing Personal Data and Job Data Creating Action Reason Codes Viewing Job Summary Information Copyright 2012, Oracle. All rights reserved. Page 3

7 Oracle University Contact Us: Local: Intl: PeopleSoft Enterprise Learning Management Rel 9.1 Duration: 4 Days What you will learn This class covers concepts related to the Enterprise Learning Management application only. The class does not cover the Administer Training business process within the Human Resources application. This course provides a comprehensive overview of PeopleSoft Enterprise Learning Management 9.1. Participants learn how to configure the system to deliver and track learning that is offered through virtually any method within or outside of the organization. They learn how to define system-wide business rules for enrollments, certifications, approvals, and other aspects of learning, and how they can tailor these rules to meet the needs of specific areas within the organization. They learn how the system can integrate with webcast applications, competency management systems, and other services, applications, and online content providers. Participants gain experience managing the day-to-day administrative tasks, such as building and maintaining the course catalog, importing content, managing enrollment, waitlists and fees, and responding to course requests. They learn how they can use permission lists to control administrator options, and how to implement esignature to track manual updates to certifications. They discover how learners and managers can use the system's self-service features to find courses and programs that meet specific learning objectives, enroll, launch webcasts, monitor progress, and submit requests for learning they can't find in the catalog. Features that support French regulatory requirements, including 2483 reporting, are also covered. Learn To: Create a learning catalog Monitor learner progress Import course content Assess the demand for learning Manage enrollment, waitlists, and requests for learning Define different business rules by learning community Audience Functional Implementer Prerequisites Required Prerequisites Able to run processes and reports. Understanding of basic navigation and PeopleSoft concepts. Use of control tables to enforce business rules. Copyright 2011, Oracle. All rights reserved. Page 1

8 Suggested Prerequisites PeopleSoft Human Resources Rel 9.1 PeopleSoft Human Resources Rel 9.1 Course Objectives Define system defaults Define learning objectives Set up organizations, learners, and resources Track enrollment fees and chargebacks Create and maintain the learning catalog Administer enrollment-related tasks Perform instructor tasks, such as grading and marking attendance Manage learning requests Forecast demand for learning Use learners' and managers' self-service features Use templates to import catalog content Define certification programs and manage certifications Course Topics Business Process Overview Defining System Defaults Creating Learning Environments Setting Up Organizations and Learners Defining Resources Configuring the System for Online Learning Creating the Learning Catalog Defining Learning Activities Setting Up Sessions, Webcasts, and Assignments Setting Up Web-based Learning, Tests, and Surveys Tracking Learner Progress Creating Curriculum and Certification Programs Tracking Supplemental Learning Enrolling Learners Using Rosters to Manage Enrollment Records Managing Learning Requests Copyright 2011, Oracle. All rights reserved. Page 2

9 Using Self-Service Features Projecting Demand for Training Meeting French Regulatory Requirements Creating Activities Using Templates Learning Objectives (depending on student interest) Payment Methods and Enrollment Fees (depending on student interest) Copyright 2011, Oracle. All rights reserved. Page 3

10 Oracle University Contact Us: Local: Intl: PeopleSoft Global Payroll Rel 9.1 Duration: 5 Days What you will learn This 5-day course covers the functionality needed to set up the core application for the PeopleSoft Global Payroll product. The flexibility of the core product allows the user to use PeopleSoft Global Payroll to serve the unique needs of various countries and organizations. Participants generate payrolls while using the core functionality of Global Payroll. Learn to: Establish payee data. Define common characteristics of elements. Define earnings, deductions, and accumulators. Define the organizational and processing structure. Set up banking. Use epay A Live Virtual Class (LVC) is exclusively for registered students; unregistered individuals may not view an LVC at any time. Registered students must view the class from the country listed in the registration form. Unauthorized recording, copying, or transmission of LVC content may not be made. Audience Application Developers Business Analysts Developer End Users Project Manager Support Engineer Technical Consultant Related Training Required Prerequisites Introduction to Human Resources Foundation Suggested Prerequisites Human Resources - U.K. (any release) Introduction to Human Resources - Germany (any release) Introduction to Human Resources France (any release) Copyright 2012, Oracle. All rights reserved. Page 1

11 Introduction to PeopleSoft for HRMS (any release) Course Objectives Define common characteristics of elements Define earnings, deductions, and accumulators Define the organizational and processing structure Establish payee data Run the payroll process View payroll results Describe and use supporting elements Control payroll results Define overrides Explain iterative processing and segmentation Set up banking Process retroactive pay Process off-cycle calendars Use epay Reconcile payments Set up the General Ledger interface Course Topics Technology Overview Describing the HRMS Product Line Describing the Global Payroll Advantages Describing the Differences Between Country Extensions and Core Describing the Commonly Used Terms Describing the Menu Structure Describing How to Activate Global Payroll Describing the Importance of Calendars Describing the Processing Steps Defining Common Characteristics of Elements Copyright 2012, Oracle. All rights reserved. Page 2

12 Explaining Elements Explaining How Elements are Used Explaining How Elements are Categorized Describing the Element Name Page Defining Major Elements Earnings and Deductions Identifying the Common Attributes of Earnings and Deductions Defining an Earning Creating an Earning Explaining the Components Page Explaining the Element Suffixes Page Defining a Deduction Creating a Deduction Defining Rate Codes Defining Accumulators Defining Accumulators Creating Accumulators Defining the Organizational Structure Describing the Organizational Structure Defining Element Groups Defining Eligibility Groups Defining Pay Entities Defining Pay Groups Defining the Processing Structure Describing the Processing Structure Defining Sections Defining Process Lists Setting Up Calendars Describing Calendar Concepts Defining Run Types Defining Periods Defining Calendars Defining Calendar Groups Establishing Payee Data Explaining the Human Resources and Global Payroll Integration Viewing Payee Data in Global Payroll Running the Payroll Process Explaining the Payroll/Absence Run Control Explaining Processing Phases and Options Reviewing the Processing Steps Reviewing Processing Results Viewing Payroll Results Reviewing the Output Result Tables Viewing the Output Result Tables Copyright 2012, Oracle. All rights reserved. Page 3

13 Describing Supporting Elements Reviewing Supporting Elements Describing System Elements Creating Variables Describing Dates Explaining Durations Controlling Results Defining Rounding Rules Describing Frequency Conversion Explaining Generation Control Managing Currency Support in Global Payroll Using Additional Supporting Elements Defining a Formula Explaining Operators Explaining Elements Used to Look Up Values Explaining Brackets Summarizing Bracket Examples Processing Payee Level Overrides Reviewing Payee Level Overrides Assigning Earnings and Deductions to Payees Entering Positive Input Managing Iterative Processing Summarizing Types of Triggers Defining Iterative Triggers Setting Up Triggers Viewing Iterative Triggers Setting Up Mass Triggers Creating Segmentation Explaining Types of Segmentation Defining Segmentation Terminology Setting Up Segmentation Processing Segmentation Explaining Proration Creating Banking Information Reviewing Banking Explaining Banking Set Up Requirements Defining Banks Setting Up the Electronic Transfer Formats Explaining Source Bank Accounts Assigning Banking Information Explaining Recipient Processing Defining Deposit Schedules Completing the Payroll Process Running the Finalize Process Running the Banking Process Copyright 2012, Oracle. All rights reserved. Page 4

14 Viewing Banking Results Processing Retroactive Pay Explaining Retroactivity Specifying Retroactivity Terminology Setting Up Retroactivity Explaining Version and Revision Numbers Defining the Retroactive Process Specifying Backward and Forward Limits Explaining Areas Affected by Retro Summarizing Retroactive Methods Processing Off-Cycle Payrolls Explaining Off-Cycle Payrolls Describing Types of Off-Cycle Transactions Configuring Off-Cycle Requests Entering Manual Payments Creating Corrections Creating Additional Payments Entering Advances Processing Off-Cycle Payrolls Using epay Reviewing epay Transactions Defining Personal Bank Information Defining Distribution Details Viewing Payslips Setting Up the General Ledger Interface Explaining the General Ledger Interface Explaining TableSet IDs and Business Units Explaining Chartfields Explaining General Ledger Grouping Defining General Ledger Mapping Explaining Distribution Overrides Publishing Payroll Data to General Ledger Running the General Ledger Process Copyright 2012, Oracle. All rights reserved. Page 5

15 Oracle University Contact Us: Local: Intl: PeopleSoft Global Payroll: Core Absence Rel. 9.1 Duration: 3 Days What you will learn This is a 3-day course covers utilizing the core global absence functionality, users can track the time payees are out sick, on vacation, or absent for any other reason. Employees and managers can use web-based browser pages, referred to as self service pages, to enter online requests for absences, view current and future absence balances, and process absences. During the class, participants will be shown the tools needed to define valid absence reasons, accrual policies, approvals, delegation of authority over absence transactions, and the exact conditions that must be met before an absence can be paid. Using this information, participants will generate payrolls using the Global Payroll core absence functionality. Learn To: Defining Absence Entitlements Defining Absence Takes Working with Approvals and Delegation Using Leave Donations Defining Extended Absence Working with Schedules in Global Payroll Audience Application Developers Business Analysts Developer End Users Project Manager Technical Consultant Prerequisites Required Prerequisites Global Payroll I PeopleSoft Global Payroll 9.1 Course Objectives Describe the use of entitlements Define entitlement accumulators Describe the use of absence takes Describe formulas Create work schedules Prepare absence elements for use Summarize calendars Define absence events Explain daily data Copyright 2012, Oracle. All rights reserved. Page 1

16 View absence balances Describe the use of schedules Define absence take options Identify sources of positive input Define segmentation Setup Leave Donation Framework Describe Attachments Course Topics Global Payroll Business Process Overview Describing PeopleSoft Global Payroll Integration Describing Global Payroll Functionality and Country Extensions Describing Global Payroll Frameworks Describing Processing Steps for Payroll Describing Sources of Information About Global Payroll Global Payroll Core Absence Business Process Overview Describing Global Payroll Core Absence Describing Absence Terminology Describing Global Payroll Core Absence Features Describing Core Absence Setup Tasks Describing Batch Processing and Absences Describing Sources of Information About Global Payroll Core Absence Working with Schedules in Global Payroll Describing the Use of Work Schedules Explaining Schedule Groups Creating Work Schedules Loading and Viewing Schedule Calendars Validating Schedule Changes Defining Holiday Schedules Assigning and Overriding Schedules Defining Absence Entitlements Describing the Use of Entitlements Defining Entitlement Types Analyzing Absence Entitlement Components Defining Entitlement Accumulators Defining Absence Takes Describing the Use of Absence Takes Defining Absence Take Types and Reasons Analyzing the Absence Take Component Describing Absence Setup Guidelines Describing Formulas Establishing the Processing Hierarchy for Absences Preparing Absence Elements for Use Summarizing the Organizational Framework Summarizing the Processing Framework Copyright 2012, Oracle. All rights reserved. Page 2

17 Summarizing the Calendar Framework Processing Absences Defining Absence Events Running the Absence Process Explaining Daily Data Defining Absence Forecasting and Balance Inquiry Processes Describing Absence Forecasting Defining Absence Forecasting and Balance Inquiry Set Up Forecasting an Absence Event Viewing Absence Balances Implementing Absence Take Features Defining Absence Take Options Defining Absence Take Period Rules Defining Negative Balances Defining Absence Priority Generating Positive Input Identifying Sources of Positive Input Summarizing Positive Input Identifying Instances and Bundling Rules for Absence Takes Creating Earnings and Deductions to Support Absence Event Entries Implementing Segmentation with Absences Describing Absence Segmentation Defining Segmentation Managing Segmentation Triggers Defining Proration Adjusting Frequency-Based Absences Describing Adjusting Frequency Based Absences Describing Absence Adjustment and Override Options Defining Per-Absence Based Entitlements and Takes Defining Per-Absence Entitlements Defining Per-Absence Takes Linking Related Absences to Share Original Begin Dates Adjusting Per-Absence Entitlements Mapping and Redirecting Absences Defining Mapping Absence Events Defining the Take with Other Absence Option Defining Self-Service Absence Transactions Describing Setup Steps for Self-Service Absence Tasks Explaining Self-Service Absence Tasks for Employees Explaining Self-Service Tasks for Managers Working with Approvals and Delegation Describing the Approval Process Copyright 2012, Oracle. All rights reserved. Page 3

18 Describing the Approvals Setup Center Explaining the Absence Request Approval Process Flow Setting Up Approval Process Definition IDs Enabling Approval Processing for Absence Takes Describing AWE Administrator Actions for Approvals Describing Delegation Reviewing Delivered Absence Management Delegation Setup Using Leave Donations Setting up Leave Donation Framework Initiating Leave Transfer Request Defining Extended Absence Overview of Extended Absence Setting up Configurable Sections Describing Attachments Setting up Extended Absences Managing extended absences Copyright 2012, Oracle. All rights reserved. Page 4

19 Oracle University Contact Us: Local: Intl: PeopleSoft Absence Management Rel 9.1 Duration: 5 Days What you will learn This course discusses the functionality for defining absence rules, recording and processing absences, and sending the results to a payroll system using PeopleSoft Enterprise 9.0 Absence Management. Participants will create rules that track the time payees are out sick, on vacation, or absent for other reasons, and will define the conditions that must be met before absences can be paid. They will also learn how to define accrual policies for various types of absences, build a processing framework, enter and process absences, and view processing results, observing how the system applies the rules that they have defined. Learn to: Create rules for tracking employee absence time Define accrual policies Report absences and process absences Review processing results Make adjustments to accruals Correct reported absence data Audience Administrator End Users Functional Implementer Course Objectives Create organizational, processing, and calendar frameworks. Build rules for tracking absences and accrued time off. Create and assign work schedules. Enter absences and forecast entitlement. Process absences and view the results. Adjust entitlement balances. Send absence data to your payroll system. Describe self-service absence functionality. Course Topics Creating Schedules Describing the Use of Schedules Explaining Schedule Groups Creating Work Schedules Copyright 2012, Oracle. All rights reserved. Page 1

20 Viewing Schedule Calendars Validating Schedule Changes Describing Holiday Schedules Explaining Methods of Assigning Work Schedules Defining Common Characteristics of Absence Elements Explaining Absence Element Categories Identifying Absence Element Types Identifying Entry Types and Entry Type Prompts Defining Basic Absence Element Parameters Defining Absence Take and Absence Entitlement Elements Describing Entitlement Accrual Creating Absence Entitlement Elements Modifying Entitlement Balance Accumulators Explaining Absence Types and Reasons Describing Absence Take Elements Creating Absence Take Elements Describing Absence Setup Guidelines Setting Up Supporting Elements Listing Supporting Elements Describing System Elements Creating Variable Elements Describing Date Elements Defining Duration Elements Creating Formula Elements Describing Operators Used in Formulas Describing Elements Used to Look Up Values Defining the Organizational and Processing Frameworks Defining Element Groups Defining Eligibility Groups Defining Pay Entities Defining Pay Groups Mapping Pay Groups Defining Sections Defining Process Lists Setting Up Calendars Describing Calendar Concepts Defining Run Types Defining Periods Defining Calendars Defining Calendar Groups Entering and Processing Absences Entering Absence Events Viewing Payee Data Describing Entitlement and Take Processing Running the Absence Process Describing the Processing Phases and Options Copyright 2012, Oracle. All rights reserved. Page 2

21 Viewing Processing Results Viewing and Controlling Absence Processing Results Defining Rounding Rules Describing Frequency Conversion Describing Generation Control Overriding Supporting Elements Describing Supporting Element Override Levels Describing the Element Override Hierarchy Adjusting Frequency-Based Entitlement Describing Frequency-Based Entitlement Adjustments Adjusting Frequency-Based Entitlement Balances Overriding Frequency-Based Entitlement Definitions Generating Positive Input for Payroll Describing Positive Input Generation Creating Earning and Deduction Elements Mapping Earnings and Deductions to a Payroll System Associating Earning and Deduction Elements with Take Elements Defining Absence-Based Entitlements and Takes Defining Absence-Based Entitlement Elements Defining Take Elements with Absence-Based Entitlement Describing How to Link Related Absences Adjusting Absence-Based Entitlements Defining Extended Absences Setting Up Configurable Sections Setting Up Attachments Setting Up Extended Absences Managing Extended Absences Implementing Absence Take Features Defining Qualifying Periods for Using Entitlement Defining Rules for Negative Entitlement Balances Using Mapping to Generate Absence Data for Two Take Elements Explaining How to Store Data in User Defined Fields Defining Forecasting and Balance Inquiry Processes Describing Forecasting and Balance Inquiry Setting Up Forecasting and Balance Inquiry Processing Forecasting an Absence Event Viewing Absence Balances Using Leave Donations Setting up Leave Donation Framework Initiating Leave Transfer Requests Managing Iterative Processing Describing Trigger Types Copyright 2012, Oracle. All rights reserved. Page 3

22 Describing Iterative Triggers Setting Up Trigger Definitions Viewing Iterative Triggers Explaining Mass Triggers Implementing Segmentation Describing Types of Segmentation Defining Segmentation Terminology Setting Up Segmentation Viewing, Adding, and Canceling Segmentation Triggers Describing General Rules for Segmentation Processing Describing Proration Sending Absence Data to Payroll Describing Transmitted Data Sending Absence Data to Payroll Explaining Payroll Processing with Absence Data Describing the Impact of Retroactivity Processing Retroactivity Explaining Retroactivity Defining Retroactivity Terminology Defining Rules for Retroactive Processing Enabling Retro Processing by Run Type, Calendar, and Calendar Group Viewing, Adding, and Canceling Retro Triggers Processing Off-Cycle Transactions Explaining Off-Cycle Processing Entering Instructions for Off-Cycle Processing Processing Off-Cycle Transactions Copyright 2012, Oracle. All rights reserved. Page 4

23 Industry Interface Program Projects Modular Assignments Mini Projects 1 Major Project Domains / Industry Retail Industry Banking & Finance Service E-Commerce Manufacturing & Production Web Application Development Research & Analytics HR & Consultancy FMCG Consumer Electronics Event Management Industry Telecom Address: B-125, Sector -2, Noida , India Mob: / / Board: /400 info@multisoftsystems.com

24 Training & Performance Tracking Knowledge related to current technology aspects and corporate level deliverable & Continuous training and assessment to make you industry ready. Throughout the Training Curriculum Candidate will go through a Scheduled Assessment Process as below: Continues Assessments Practical Workshops Modular Assignments Case Studies & Analysis Presentations (Latest Trends & Technologies) Tech Seminars Technical Viva Observing live Models of various projects Domain Specific Industry Projects Address: B-125, Sector -2, Noida , India Mob: / / Board: /400 info@multisoftsystems.com

25 Skills Development Workshop Communication is something which all of us do from the very first day of our life, yet there is a question that haunts us most of the time Did I express myself correctly in such and such situation? The answer to this question is really tricky, because in some cases we leave our signatures and good impression but in some others we even fail to get our idea clearly. It happens mostly because we don t know how to act in certain situations. Every time we fail we don t lose completely, we do learn something, but prior knowledge of the same thing could be more beneficial because then we could have turned that failure into success. The course / workshop would focus at many aspects of personality, like: Building positive relationships with peers & seniors Building self-confidence & Developing clear communication skills Exploring and working on factors that help or hinder effective interpersonal communication Learning impacts of non-verbal behavior & Dealing with difficult situations and difficult people Workshops Consists of Following Activities: Personality Development Group Discussions & Debates Seminars & Presentations Case Studies & Analysis Corporate Communication Development HR & Interview Skills Management Games & Simulations Aptitude, Logical & Reasoning Assessments & Development Address: B-125, Sector -2, Noida , India Mob: / / Board: /400 info@multisoftsystems.com