Graduate Programme 2018

Transcription

1 Graduate Programme 2018

2 Why choose Davies? Davies are a multi-award winning operations management, consulting and digital solutions provider to organisations in highly regulated markets, including insurance, financial services, utilities, communications, and to regulatory bodies. Core services include claims solutions, insurance services and customer solutions. We strongly believe that investing in our people supports business growth. By joining our 1,200 strong team, you will not only help to drive innovation and performance, but strengthen your own skills and talent in your chosen career path. 2

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4 Solutions and Sectors Claims Solutions Customer Solutions Insurance Services Insurance Finance Utilities Communications 4

5 Claims Outsourcing Acting as a critical first point of contact, we work with insurers, brokers, Lloyd s underwriters, syndicates and managing agents across more than 30 insurance specialisms across property, casualty and motor claims in the UK and Ireland. Our services are embedded in our clients core processes. We handle complex and volume insurance schemes involving multiple carriers and suppliers, managing more than 1.5bn of claims spend a year. Our Cq digital platform allows real-time online claims access and market leading data integration of client claim and policy digital platforms. We invest in data & analytics to help our clients drive better service, accelerated growth, and increased efficiency. Claims Solutions Loss Adjusting and Professional Services Our loss adjusters and technical teams work across the UK and Ireland, managing domestic and commercial claims from simple losses to multi-million pound industrial losses across first and third party clients, and for short and long tail insurance classes. For many clients we provide end to end integration solutions linking our claims operations, loss adjusting and supply chain solutions to help our clients drive better service, accelerated growth, and increased efficiency. Supply Chain Solutions We provide integrated supply chain and fulfilment solutions across all classes of property and motor claims. Our property business manages repairs ranging from minor escape of water claims to complex project managed solutions. Our property network includes surveyors, engineers, damage mitigation experts, specialists to assist with asbestos removal, through to domestic and commercial reinstatement and construction. Our motor business provides desktop and physical engineering services, using leading repair evaluation tools. We have a fully managed, UK-wide repair network with capability for all vehicles from cars and motorcycles to agricultural and specialist vehicles. We also provide courtesy cars or controlled cost hire in appropriate cases. Recovery and storage and salvage disposal are included in our managed supply chain solution and for injury claims we manage legal services and rehabilitation. 5

6 Locations Our 1,200-strong team of professionals are based across the UK, Ireland and Bermuda, with headquarters in the City of London, and command centre operations in Stoke, Colchester, Birmingham, Peterborough, Dublin and Hamilton. As a Graduate, you will spend the majority of time in three of our key sites: Stoke On Trent (Property and IT hub), Birmingham (Casualty) and/or London. 6

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8 Our Values Our values underpin our culture, they are the core principles that makes Davies a great place to work and help us put the customer at the heart of everything we do. We call it... Our big IDEA Do it right first time Praise for a job well done When colleagues get it wrong, help them make it right Work together as a team to deliver great customer service A Davies person is a team player Take the time to understand, so we can make the right decision Don t rush the customer Use our judgement first and foremost, to do what is right A Davies person delivers on their promises Take ownership Do what we say we will do Give realistic expectations and stick to them A Davies person takes action Proud to be a professional Driven to be the best we can be Motivated by helping our customers Leading each other A Davies person reaches for the top 8

9 Disruptive Thinking Davies Disruptive Thinking is a programme that places the power of new ideas in the hands of our people. Our mission is to discover valuable ideas for our clients and our people, so that we can reimagine our business, by using technology and creating a culture of innovation. The programme is an opportunity to help deliver our transformation, by breaking the year down into three terms Discover, Deliver and Disrupt we will source ideas that improves business as usual whilst finding new growth opportunities. Our finalists are invited to a training academy where they will learn tools and techniques to refine and validate their ideas and are given the opportunity to travel to Silicon Valley in San Francisco, California to pitch their ideas to HGGC, our majority shareholders, for investment and development of their idea. 9

10 What to expect We re looking for professionals to work in our Claims Solutions division of the business. The programme will run over two years. The first 12 months will be based in our Stoke, Birmingham and/or London offices, and the second 12 months will develop you within a specific area of the business (Property, Casualty or IT). Following completion of the programme, Graduates will become a permanent member of the Davies Group. Throughout the entire programme you will be assigned a mentor to help assist with your own personal development plan. 10

11 Who do we look for? Our programme is designed to give you the opportunity to shape your future with us. We need highly driven, enthusiastic and innovative individuals to help our business grow, and in return we will nurture you in your chosen career path. You will need to work towards a number of professional qualifications, which may include CILA and CII (up to Diploma Level), and other business area specific qualifications. After the first 12 months, there may be the opportunity to move to other locations (dependant upon business need) so flexibility in location (UK), travelling and working hours is required. You must also hold a UK driving licence. Are you a Davies Person? All Davies employees need to be able to demonstrate our big IDEA Inspire, Deliver, Empower and Aspire It is essential all employees embed Application requirements these behaviours in line with their job role To apply, you must have graduated in the last two years, achieved a 2:2 or higher and have graduated with a Business, IT or Law degree (although other subjects will be considered). Skills and attributes High level of interpersonal skills Good standard of English and Maths Excellent written communication Can demonstrate collaborative skills Innovative and creative Confident presenting ideas and information to groups Commitment to studying Pro-active in own development Professionalism at all times 11

12 Learning & Development As a people focused organisation, Davies are committed to - and passionate about - developing the skills and knowledge of staff. We understand how daunting it can be for new starters joining the company, so we have developed learning and development programmes which will ensure you are given the right training and tools to carry out your role. We continue to deliver career and skills development opportunities including: Professional qualification funding and rewards Induction programme Both e-learning and classroom training Annual Personal Development Reviews 12

13 Benefits As an employee of the Davies Group, you ll be entitled to a generous benefits package: Competitive salary Holidays starting at 29 days (inc. bank holidays), rising to 34 days with length of service Professional qualification support Reward and Recognition schemes Company pension and sick pay Cycle to work scheme Life assurance (2 x basic salary) Eye test and childcare voucher schemes Corporate discounts Incentive schemes 13

14 Testimonials Brendon Mansfield (Law Graduate) Joined 2016 Current Role: Business Analyst, Business Change For someone who has never had fixed aspirations, the graduate scheme has allowed me to try lots of different aspects of an interesting business before committing to a career route. The scheme facilitates clear opportunities for development, including professional recognition. It allows me to keep meeting new people and face new challenges, and, perhaps most importantly, I am able to propose and complete projects, born of my inquisitiveness and drive to see success Click here to read about Brendon 14

15 Beth Pearse (Law Graduate) Joined 2015 Current Role: Performance Manager, Property I d definitely recommend the programme to other graduates. There are opportunities to be promoted throughout the company, both vertical and horizontal. We are also encouraged to take exams to improve our future prospects - As strange as it sounds, Insurance is interesting and (dare I say it) fun! Click here to read about Beth 15

16 Next steps Stage 1 Until 23 March Submit CV and Application Form You are given the chance to provide us with information in regards to your grades, qualifications, contact details, work history, hobbies and interests and references. Stage 2 16 April to 27 April Telephone Interview This will give us the chance to get to know you and why you are interested in joining us Stage 3 22 May and 24 May Assessment Days This is an opportunity to demonstrate your skills, knowledge and attitude. Stage 4 18 June to 22 June Interviews This will be a formal interview where you will be asked questions in relation to the job role and how you can contribute to the business. Start Date - August

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18 FAQs How many graduates are you looking to recruit? We are looking to place up to five graduates across our business; four in our Claims Solutions operations, and one in our IT team. I don t have one of the preferred degrees, can I still apply? Yes of course. We will consider all degrees and each application on an individual basis. What will my working hours be? You ll work a 40-hour week (usually between 08:30-17:30) but this can change dependant on your chosen business area/ business need. Will I need a car? The first year will involve most of your time being spent in our Stoke and/or Birmingham office. You will not need a car to apply (only a full UK driving licence), but be mindful you will need to be flexible to work from various locations where required. 18

19 Contact Us For more information please visit our website or our social media pages for news, pictures and articles Davies Group Ltd Davies Group Limited Daviesrecruitment Davies Group Limited Telecom House, Trinity Street Hanley, Stoke on Trent ST1 5NA 19

20 20 Davies Group Limited Registered Company No Registered in England and Wales Davies Group Limited 2018