Global Competition and Competitiveness of Indian Corporates

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1 Global Competition and Competitiveness of Indian Corporates Measurement and Analysis Editors Krishna Kumar P.R. Bhatt MACMILLAN

2 Contents Preface v SECTION 1 Global Competition and Competitiveness Measurement and Analysis 1 Chapter 1 Corporate Tax Payment Patterns in India 3 Introduction 3 Methodology 4 Growth of the Corporate Sector of India 4 Fall in Corporate Tax 7 Corporate Tax by Size of Companies 9 Corporate Tax by Industry Type 10 Corporate Tax Patterns by Ownership 11 Implications of the Study 12 Issues for Future Research 14 Limitations of the Study 14 References 15 Chapter 2 Trade Competitiveness in ASEAN 19 Introduction 19 Measures of Trade Competitiveness 20 Trade Competitiveness and Exchange Rate Policy 22 Conclusion 23 Exhibit 2.1 Relative Export Price Index of Major ASEAN Countries 28 Exhibit 2.2 Relative Whole Sale Price Index of Major ASEAN Countries 29 Exhibit 2.3 Profitability of Export of Major ASEAN Countries 29

3 viii Contents Exhibit 2.4 Relative Profitability of Export of Major ASEAN Countries and India 30 Exhibit 2.5 Relative Import Price Index of Major ASEAN Countries and India 30 Exhibit 2.6 Nominal Effective Exchange Rate of Major ASEAN Countries (Base 2000 = 100) 31 Exhibit 2.7 Real Effective Exchange Rate of Major ASEAN Countries (Base 2000 = 100) 31 Exhibit 2.8 Bilateral Exchange Rate (Local Currency Unit per US$) 32 References 43 Chapter 3 Competitiveness of Indian Capital Market: An FII's Perspective 44 Data 41 Methodology 41, Resultsand Discussions 48 References 50 Chapter 4 Managing Maritime Infrastucture: Lessions from UAE and China 51 Introduction 51 Significance of Maritime (Port) Infrastructure 52 The Challenges of Port Development 56 Port Development World Wide 56 Port Administration Models 58 Strategies for Managing the Maritime Sector 59 Lessons to Learn from Success Stories 64 References 69 Chapter 5 Organisational Politics in a Global Environment Can You Survive in the Cesspool? 71 Background 11 Theoretical Expositions 12 Transaction Analysis Related 13 Methodology 16 Sample 16 Analysis 16 Political 'Types' 77 Conclusions 81 References 82 Chapter 6 Individual Characteristic for Managerial Effectiveness in a Competitive Environment: An Exploration 83 Aspects of Individual Effectiveness 85 The Variables in the Study 86 Individual Characteristics Variables 86 Method 86

4 Contents ix Measures #7. Procedure 81 Results 81 Interpretation and Discussion 92 References 95 Chapter 7 Irula Tribe, Ecology and Business Innovation A Case Study 98 Introduction 98 The Venom Extraction Project of ISCICS Strategic Fusion between the Firm and Environment 99 Conclusions 106 References 110 Chapter 8 Medical Tourism Industry Advantage India 111 The Indian Chapter 113 Medical Travelers 114 The Key 'Selling Point' 114 Business Model 115 The Competitive Advantages 116 The Downsides of Medical Tourism 111 Challenges before Indian Medical Tourism 111 Conclusions 111 References 118 Chapter 9 Challenges and Strategies Enhancing Competitiveness of Indian the Tourism Industry 119 Tourists, Tourism and Tourism Industry 119 Structure of the Tourism Industry 120 Economic Value Creation Through the Tourism Industry 121 Global Tourism Industry 121 Competitiveness and the Tourism Industry 122 The Indian Tourism Industry 122 Present Scenario 123 Structural Changes 124 Challenges for the Indian Tourism Industry 124 Sector Specific Challenges 124 Industry Specific Challenges 125 India Specific Challenges 125 Strategies to Enhance Competitiveness of the Indian Tourism Industry 128 Conclusion 132 References 132

5 x Contents Chapter 10 The Leadership Ladder: Business Transformation Through High Trust Leadership 134 Introduction 134 Background of the Organisation 135 Top Management Change 135 Understanding High-trust Leadership 136 Leadership Ladder 136 Conclusions 144 " References 144 Chapter 11 Thinking about Leadership Leaders for Tomorrow ' 145 Introduction 145 < Changing Environment 145 Why Do We Need Leaders? 146 Some of the Things that Keep the CEOs Awake 146 Transactional Functions 146 Transformational Functions 141 Main Characteristics of a Transformational Leader 148 Power Enhancers in Leadership 149 Leaders of Tomorrow 149 Personal Qualities 149 Role-related Qualities 150 Diamonds and Leaders are Forever 151 Successful Leader of People 152 Conclusions 153 References 153 SECTION 2 Global Competition and Competitiveness Through Alliance and Cooperation 155 Chapter 12 Technology Strategies for Global Competitiveness: Next Practices from India's Leading Companies 157 Conceptual Framework 151 Technology Management in India 158 Next Practices of Leading Indian Companies 159 Structured Market-driven Product Development Processes 159 Use of Advanced Product Development Tools 160 Acquisition of New Technologies through Acquisition of Companies 161 Acquisition of Foreign Companies for their Intellectual Property 161 Acquisition of foreign Companies for New Formats and Standards / 62 Combining Technological Innovation with Legal Innovation / 62

6 Contents xi Innovation Across the Value Chain Leading to Affordable Products that Can Grow the Market 163 Characteristics of Indian Companies Spearheading Next Practices 163 Future Challenges / 64 Notes and References 164 Chapter 13 Strategies Competitiveness of Corporate India through Collaborative Restructuring 166 Why Corporate Restructuring? 161 Developments in Corporate Restructuring References 111 SECTION 3 Global Competitiveness An Industry Analysis 179 Chapter 14 Strategies for Succeeding at the Bottom of the Pyramid (BOP) Market in Telecom Services Sector 181 Introduction 181 Indian Telecom Scenario 183 Study of BOP Markets for Telecom Services 183 Conclusions 192 References 193 Chatper 15 Measuring and Predicting Competitiveness of Indian Firms in Pharmaceutical Industry 194 Introduction 194 Method 191 Results 198 Discussion 204 References 205 Chapter 16 Competitiveness of Small-Scale Industries of India 207 Key Role of SSI in the Indian Economic Structure 207 Methodology and Data Sources 208 Definition and Historical Context 208 Growth Patterns of SSI During the Reference Period 209 The Role of the Government Towards SSI 218 Financial Aid for SSIs 219 Conclusions 220 References 221 Chapter 17 Road Blocks in Enhancing Competitiveness in Family-Owned Business in India 223 Family-owned Business in India 223 Introduction 224 Characteristics of Family-Owned Business in India 224

7 xii Contents Challenges Faced by Family-Owned Companies 225 Managing the Challenges 227 Conclusions 229 References 230 Chapter 18 Enhancing Global Competitiveness of Indian Companies' Websites through Localisation of Web Content 233 Introduction 233 A Review of Literature Web-based Business A Global Phenomenon 238 Internet Usage Patterns and Websites An Appraisal 239 Localisation of Content in Websites 242 Conclusions Drawn from This Study 243 Summary 244 References 244 Chapter 19 Competitive Advantages of India Inc. 245 Introduction 245 Global Competition and Global Competitiveness Index 246 Basis of Competitiveness among Indian Corporates 246 FDI Exceeds FPI in India 248 India Inc. in the Race of $ 100-billion 248 Why Indian Corporates should Compete with Global Corporates 248 Indian Industrialists 250 Corruption in Indian Business 250 All that Glitters is not Gold 251 Discrimination between the Male and Female Child 251 Conclusions 251 Policy Implications How to Enhance Competitiveness 252 References 254 Chapter 20 Business Competitiveness: Strategies for the Automobile Industry 256 Introduction 255 The Challenge of a Competitive Environment 258 Strategic Steps for Business Competitiveness 259 Conclusions 261 References 261 SECTION 4 Global Competitiveness and Competition Case Studies 263 Chapter 21 Readiness to Compete Globally: A Case Study of DMRC 265 Introduction 265 About Delhi Metro Rail Corporation (DMRC) 266 Theoretical Model of Competitiveness 268

8 Contents xiii Data Collection, Measures, and Data Analysis 211 Results and Discussion 213 Conclusions 218 References 219 Chapter 22 Readiness to Compete Globally: A Case Study of NTPC 282 Introduction 283 What is Readiness to Compete Globally? 283 NTPC 284 Drivers of Readiness to Compete Globally 288 Methodology 290 Results and Discussion 292 Conclusions 291 Acknowledgements 291 References 291 Chapter 23 Motives for Collaborative Arrangements A Case of CyberMedia 302 Introduction 302 Collaborative Arrangements 303 Methodology 3 09 The Case of CyberMedia 310 Implications and Agenda for Further Research 319 References 320 Chapter 24 Turnaround and Transformation: A Case Study of an Indian Pharmaceutical Company 325 Raman The Leader 527 Financial Performance 328 Making a Turnaround 328 Strategic Interventions 330 Raman A Visionary 331 Kasilcare The Future 332 Chapter 25 A Journey of Continuous Success and Excellence: A Case of Turnaround of the UP State Road Transport Corporation, Lucknow 334 Introduction 335 Organisation History 335 Organisation Structure Uttar Pradesh Transport Department 335 The Crisis 335 Initiatives Taken 335 Conclusions 342 References 342 Contributors 349

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