U.S. Technical Advisory Group to ISO/Technical Committee 207 Clarification of Intent of ISO 14001

Size: px
Start display at page:

Download "U.S. Technical Advisory Group to ISO/Technical Committee 207 Clarification of Intent of ISO 14001"

Transcription

1 Committee Correspondence US SUB-TAG to ISO/TC/207/SC1 on Environmental Management Systems Administrator: Jennifer Admussen, ASQ Chair: Susan L.K. Briggs When originating or replying, please send copy to Administrator U.S. Technical Advisory Group to ISO/Technical Committee 207 BACKGROUND The U.S. ISO Technical Advisory Group (TAG) is the American National Standards Institute's (ANSI) sanctioned body to develop and advance the official U.S. position in the International Organization for Standardization's (ISO) Technical Committee (TC) 207, which is developing the ISO series of international environmental management standards. The U.S. delegated to U.S. SubTAG 1 the authority to represent it in Subcommittee 1 (SC1) of TC 207, which has produced two standards; ISO "Environmental Management Systems - Requirements with Guidance for Use", and ISO "Environmental Management Systems - General Guidelines on Principles, Systems and Support Techniques." These standards have been negotiated over a period of years, with language carefully chosen to reflect delicate compromises and flexibility in their use and application. Recognizing that questions of intent may arise from time to time in various settings, the U.S. TAG has established a formal process to respond to questions regarding clarification of the ISO requirements. The responses reflect U.S. SubTAG 1 s understanding of the requirements as intended during its drafting. The process by which the U.S. SubTAG 1 responds to questions is documented in Appendix E of the Supplemental Operating Procedures of the U.S. Technical Advisory Group to ISO/TC 207 Environmental Management, July 2013 revision. A summary of that process follows. 1. All questions must be submitted in written or electronic form to: American Society for Quality (ASQ) Attention: Standards Team, U.S. ISO SubTAG 1 P.O. Box 3005 Milwaukee, Wisconsin ; or standards@asq.org 2. The name, affiliation, address and phone number of the submitter must be included. 3. s should be posed in a question format, as specific as possible, and preferably, in a style to facilitate a concise answer. s that are not clear will be returned to the submitter for clarification. 4. Responses will be prepared by the SubTAG 1 Clarification of Intent Drafting Group, which consists of the Administrator, the U.S. SubTAG 1 Working Group experts who participated in the drafting of the ISO and standards, and others, as appropriate, who assisted in the formulation of U.S. Page 1

2 positions on these standards and the auditing standards. The Drafting Group shall be chaired by the SubTAG 1 Chair. Responses will be developed based on this group s consensus understanding of the intent of the SC1 Working Group members who drafted the standard. 5. After confirmation by the U.S. SubTAG1 and review by the U.S. TAG, final responses will be provided to the party that submitted the question and will be widely disseminated through the media and other publication channels, including submission to the ANSI/ASQ National Accreditation Program (ANAB). Page 2

3 PART I: The questions and answers shown in Part I were developed as clarifications of the ISO 14001: 1996 standard. These clarifications remain valid with regard to the ISO 14001:2004 standard. Minor editorial changes have been made, however, in the questions and responses below to reflect changes in section numbers and revised text used in ISO 14001:2004. Clarifications of the ISO 14001:1996 standard that were previously issued but are not valid for ISO 14001:2004 because the intent has changed, have been deleted A1.R99-06 Must objectives and targets be set which are explicitly related to the organization's commitment to pollution prevention or are the scope and content of objectives and targets solely at the discretion of the organization? This question refers specifically to the setting of objectives and targets, which is covered by Section of the standard. This question, responded to below, also raises the issue that one cannot read a particular sentence or section of the ISO standard in isolation from the other sections of the standard. There is an interrelationship between the requirements in some sections with the requirements in other sections. This question deals with one of those interrelationships. Section does not by itself require that the documented objectives and targets explicitly mention prevention of pollution. However, Section does require the organization to take into account legal requirements and other requirements to which the organization subscribes when setting its objectives and targets. It also clearly states that the objectives and targets shall be consistent with the organization s environmental policy. The environmental policy, which is set by top management in writing and must be implemented and be made available to the public, must include commitments to the prevention of pollution. Therefore, while organizations have the discretion to set their own objectives and targets, they must do so within these parameters. In addition, Section is not the only section of ISO where the concept of prevention of pollution is addressed. The following sections of ISO are also relevant: Section 4.2 Environmental Policy As noted earlier, the top management is required to define the organization s environmental policy which, among other requirements, must include commitments to prevention of pollution, and this policy must be implemented and maintained. Section 4.2 states: Top management shall define the organization s environmental policy and ensure that it... includes a commitment to...prevention of pollution; is documented, implemented and maintained and communicated to all persons working for or on behalf of the organization... Page 3

4 Section Legal and other requirements An organization must have a procedure for identifying and having access to legal and other requirements applicable to its environmental aspects. Section states: The organization shall establish, implement and maintain a procedure to identify and have access to applicable legal requirements and other requirements to which the organization subscribes...related to its environmental aspects. Section Operational Control Documented operational controls must be established and maintained where their absence could lead to deviations from the environmental policy and the objectives and targets. Therefore, documented operational controls are necessary where their absence could lead to a deviation from the commitment to prevention of pollution. Section states: The organization shall identify and plan those operations that are associated with the identified significant environmental aspects consistent with its environmental policy, objectives and targets, in order to ensure that they are carried out under specified conditions by a) establishing, implementing and maintaining a documented procedure to control situations where their absence could lead to deviation from the environmental policy, objectives and targets.... Section Nonconformity, corrective action and preventive action Procedures need to be established, implemented, and maintained to correct nonconformities. Section states: The organization shall establish, implement and maintain a procedure(s) for dealing with actual and potential nonconformity(ies) and for taking corrective action and preventive action. Note: The above Q&A originally related to both compliance with regulatory requirements as well as prevention of pollution. The discussion on compliance with regulatory requirements has been moved to the subsequent Q&A A A2 Is Section 3, Terms and Definitions, binding and, if so, may an auditor determine whether "appropriate" objectives and targets have been set to meet the requirements of definitions 3.9 and 3.12? The Introduction to Section 3, Terms and Definitions states: For purposes of this document, the following terms and definitions apply. The only section of ISO against which an organization s conformance is audited is Section 4, EMS Requirements, the terms of which are clarified by the Definitions in Section 3. With regard to objectives and targets, an auditor is limited to assessing whether the organization conforms to the requirements specified in Section If documented objectives and targets are consistent with the environmental policy, and their development has taken into account or considered the issues listed in paragraph three of Section 4.3.3, objectives and targets are consistent with the standard. Note: Clarification A3 is not valid with regard to the ISO 14001:2004 standard and is not included here Page 4

5 97-05.A4 Does the requirement that the EMS "`be implemented" imply that, in addition to organizational responsibility, there must be individual job assignments and actual performance of assigned jobs? Responsibilities for implementing an organization's EMS are addressed in ISO 14001, particularly in Sections a (responsibility for achieving objectives and targets - this section uses the term relevant functions and levels but does not address individual responsibilities), (definition of roles, responsibility and authorities to facilitate effective environmental management and responsibilities of the designated management representative), (responsibility for addressing EMS nonconformities - this section does not address individual responsibilities), and 4.6 (top management EMS review responsibility). The phrase used throughout the standard, "`establish, implement and maintain," indicates that establishing a procedure, program, or other activity is not sufficient. It also must be implemented. Therefore, an EMS that conforms to ISO requirements will (a) assign responsibilities in conformance with the above-referenced Sections and (b) ensure that such jobs are performed. If assigned jobs are not performed (i.e., implemented), the EMS will not be in conformance with stated requirements A5 In determining whether the environmental policy is "appropriate to the nature, scale and environmental impacts of the organization's activities, products and services," is it relevant for an auditor to determine whether the scope of the policy covers all of the management units within the organization being audited? The auditor must determine whether the policy is appropriate for all of those management units that are within the scope of the EMS. The sum of those units must be consistent with the Section 3.16 definition of an organization A6 Does ISO imply some consideration by the organization of legal requirements for training of employees in establishing competence and training? ISO in Section requires the identification of training needs associated with an organization s environmental aspects and its environmental management system. If an organization is legally required to provide certain kinds of training, such training should be identified as a "need." Page 5

6 Note: Clarification A7 is not valid with regard to the ISO 14001:2004 standard and is not included here. Note: Clarification A8 is not valid with regard to the ISO 14001:2004 standard and is not included here A1 Does Section Legal and other requirements require that the facility (the relevant organization) must have its own direct knowledge of the environmental legal requirements that are applicable to its products in all countries into which they may be exported and not be able to rely on either a related corporate entity which sells the product in a foreign country or an independent importer customer to which it ships the product to have and apply such information? This question refers specifically to Section which requires that The organization shall establish, implement and maintain a procedure to identify and have access to applicable legal requirements related to the environmental aspects. Section does require the organization to establish, implement and maintain a procedure to identify and have access to legal requirements that are applicable to the environmental aspects of its activities, products and services. Specifically, with regard to products, the Standard does not specify geographic boundaries, nor how the identification and access requirement part of the Standard can be accomplished. It is up to the organization to establish its procedure as to how it will identify and have access to such legal requirements. This may depend largely on the scope of the EMS and the level of control or influence an organization can exercise over its products as stated in Section If the organization defines its procedure as depending on outside organizations to assist it in meeting that requirement, then that is the choice of the organization. The Standard provides flexibility to the organization to define how such legal requirements will be identified and who will do it A1 : What is meant by the commitment to comply in Section 4.2(c) in ISO 14001? Note: As stated in the footnote to A1.R99-06 above, this question originally related to compliance with regulatory requirements. Within that context the following clarification, after editorial changes to reflect revised language, continues to be the intent of ISO 14001:2004 standard. The revised language in Section 4.2c of ISO14001:2004, however, clarifies that the commitment to comply not only applies to legal requirements but also to other requirements to which the organization subscribes which relate to its environmental aspects. Page 6

7 To understand what is meant by the commitment to comply, the standard has to be read as a whole and the relationship between the relevant provisions of the standard understood. The relationship between ISO and regulatory compliance is addressed in a number of places in ISO Section 4.2(c) requires that top management define a policy that includes a commitment to comply with applicable legal requirements and with other requirements to which the organization subscribes which relate to its environmental aspects. This commitment must be reflected in the planning process (Section 4.3), implemented (Section 4.4) and maintained through the EMS. The organization must: Establish, implement and maintain a procedure to identify and have access to the applicable legal requirements, and to determine how these requirements apply to its environmental aspects. (Section 4.3.2) Establish, implement and maintain documented objectives and targets that take into account its legal requirements and are consistent with the policy commitment to comply. (Section 4.3.3) Compliance must be taken into account when setting objectives and targets, though objectives and targets do not need to include all compliance requirements. Establish, implement and maintain programs to achieve objectives and targets, including those relating to compliance with legal requirements. (Section 4.3.3) Programs must describe who is responsible for achieving the objectives/targets and how and when they will be achieved. Establish, implement and maintain documented procedures necessary to achieve the policy commitment to comply and compliance-related objectives and targets. (Section 4.4.6). Procedures may be necessary to meet compliance requirements that have not been explicitly identified in the objectives and targets. Make persons working for or on behalf of the organization aware of the procedures that apply to them, which would include those procedures related to compliance developed pursuant to Section (Section 4.4.2). Those persons whose work can cause the organization s significant environmental impacts must be competent based on training, qualifications, education and/or experience. The organization shall identify training needs associated with its environmental aspects and its EMS, and provide training or take other action to meet these needs. To the extent that such work also involves legal requirements, such persons training and competence must also cover the capability to meet those requirements. Establish, implement and maintain a procedure to periodically evaluate compliance with legal requirements. (Section ). These are the legal requirements identified pursuant to Section Establish, implement and maintain a procedure for periodically conducting EMS audits, which necessarily include those elements of the EMS that are compliance-related. (Section 4.5.5). Establish, implement and maintain a procedure for dealing with actual and potential nonconformities and for taking corrective action and preventive action. (Section 4.5.3). Detected noncompliance with legal requirements must be corrected. Taken together, these provisions mean that an organization implementing ISO must systematically identify and manage its compliance obligations in line with the commitment to comply. This system must include the components listed above and be properly supported with adequate resources and defined responsibilities (Section 4.4.1), be documented (Sections and 4.4.5), Page 7

8 measured/monitored, evaluated, and audited (Sections 4.5.1, 4.5.2, and 4.5.5) and have records created and maintained sufficient to demonstrate conformance to these requirements (Section 4.5.4). The top management commitment to comply is buttressed by the requirement that top management periodically review the adequacy and effectiveness of the EMS (Section 4.6). Therefore, the organization must implement a defined system capable of meeting the top management commitment to comply with applicable legal requirements. This does not mean that the implementing organization has to be in 100% compliance 100% of the time. The organization should not have noncompliance that rises to the level of a systems failure with respect to any of the required components of ISO Detected non-compliance must be corrected through a defined corrective action procedure. Further, compliance-related systems non-conformities that are detected must be corrected, even if those non-conformities have not resulted in actual non-compliance with the law A2 Must a regulated environmental aspect automatically be considered a significant environmental aspect? No. Section 3.6 states that [a] significant environmental aspect has or can have a significant environmental impact. ISO does not establish the criteria for determining significance. Note: Clarification A3 is not valid with regard to the ISO 14001:2004 standard and is not included here A4 Must each objective have a measurable target? Or can an organization have an objective without a measurable target? Yes, each environmental objective must have at least one measurable environmental target. The definition of environmental target (Section 3.12) states, "Detailed performance requirement that arises from the environmental objectives and that needs to be set and met in order to achieve those objectives. Furthermore, Section relating to Monitoring and Measurement states that the organization must "establish, implement and maintain a procedure to monitor and measure The procedure shall include the documenting of information to monitor... conformance with the organization's environmental objectives and targets." Consequently targets must also be measurable. Note: Clarification A5 is not valid with regard to the ISO 14001:2004 standard is not included here Page 8

9 Note: Clarification A6 is not valid with regard to the ISO 14001:2004 standard and is not included here Note: Clarification A7 is not valid with regard to the ISO 14001:2004 standard and is not included here A1 Does ISO section require that the organization conduct its internal EMS audit on an annual basis? No. Section requires an organization's environmental management system audits to be conducted at planned intervals. Since the phrase "at planned intervals" is not defined by ISO 14001, these audits may or may not be conducted on an annual basis A2 Does ISO section require that the organization conduct its internal EMS audit on an annual basis covering all elements (i.e. full scope) of the ISO standard? This question is in two parts. The first part asks whether ISO requires an annual audit. See the response to A1 for the answer to that question. The second part asks whether an internal EMS audit must cover all elements of ISO during the audit. The Environmental Management System audit program shall be based on the environmental importance of the activity concerned and the results of previous audits. In order to be comprehensive the audit procedures, according to ISO 14001, shall cover the audit criteria, scope, frequency and methods, as well as the responsibilities and requirements for planning and conducting audits, reporting results, and retaining associated records. ISO does not require that all elements of ISO be audited each and every time an audit is conducted, nor does it require that every single element be audited within a one-year period but rather shall take into account the various factors described above. In addition, in determining its environmental management system audit program and procedures, the organization should consider the purpose of the audit, i.e., to determine whether or not the environmental management system 1) conforms to planned arrangements for environmental management including the requirements of this International Standard; and 2) has been properly implemented and is maintained. These factors should be taken into account by the organization in determining the necessity for auditing all elements of ISO (a) annually, or (b) each and every time an audit is conducted, or (c) over a period that exceeds one year. Page 9

10 4-03.A1 Is it permissible for a small organization to declare that they have no Significant Aspects and still be conformant to the ISO standard? Although there is no explicit requirement in ISO that an organization will identify one or more significant environmental aspects, there is an underlying assumption that the organization will do so. The intent of the requirement to determine those aspects that an organization considers significant is to enable the organization to focus attention and resources on its most important environmental aspects, recognizing that not all aspects require or deserve the same degree of management. ISO does not define significance nor does it identify any external or absolute standard for what will be considered significant. Significance is intended to be a relative term. What is significant for one organization may not be for another, and what an organization considers a significant aspect may change over time. The use of significance in ISO was intended to be an aid in managing a range of environmental aspects. There is no special category of requirements in ISO for small organizations. The requirements for an ISO EMS, including those regarding significant aspects, are intended to apply to all types and sizes of organizations Page 10

11 PART II: The questions and answers shown in Part II were developed as clarifications of the ISO 14001:2004 standard. One should not infer that these clarifications are valid with regard to the ISO 14001:1996 standard A1 Element 4.2 Environmental Policy states, top management shall define the organization's environmental policy and ensure that, within the defined scope of its EMS, it... Does this mean that the policy statement must now include wording from the scope statement to link the operations of a location to the policy statement? No. The revised standard requires that an organization define and document the scope of its EMS (Section 4.1) and that top management define an environmental policy (Section 4.2). However, there is no requirement in ISO 14001:2004 that an organization include specific wording from its EMS scope statement within its environmental policy. As used in Section 4.2, the phrase within the defined scope of its environmental management system is intended to promote consistency between the scope statement and the environmental policy. In particular, this phrase reinforces the concept that the policy must be appropriate to the nature, scale and environmental impacts associated with the full range of activities, products and services covered by the EMS scope. It is not necessary to include wording from the scope statement in the policy A2 Is there an expectation in ISO 14001:2004 that compliance with ALL applicable legal and other requirements will be assessed for ALL environmental media over some time frame (e.g., every 3-5 years), or are periodic compliance assessments on a sampling basis (selected based on the environmental importance of activities, history of noncompliance, and other factors) considered adequate? ISO requires the organization to periodically evaluate compliance with all applicable legal requirements (Clause ) and other requirements to which an organization subscribes (Clause ) related to its environmental aspects. It does not specify a particular methodology or frequency for doing so. Periodic compliance assessments performed on a sampling basis may satisfy this requirement if, taken together, they cover all applicable legal and other requirements over a period defined by the organization. Page 11

12 05-05.A3 Company A out-sources part of their production operations (e.g., parts metal coating or painting) to Company B. Company B is a separate company located in a different city/state/country. Is Company B considered persons working for or on behalf of Company A? If so, what does ISO 14001:2004 require Company A to do regarding ensuring the competence of Company B? What does ISO 14001:2004 require Company A to do regarding identifying training needs for Company B employees? This question arises from the use of a new term in ISO 14001:2004 not used in the 1996 version, namely persons working for or on behalf of an organization. This phrase, or the slightly modified version persons performing tasks for it or on its behalf, appears in three places in the normative clauses of ISO 14001: 2004: 1. the organization s environmental policy must be communicated to persons working for it or on its behalf (Section 4.2(f)) 2. the organization must ensure that persons performing tasks for it or on its behalf that have the potential to cause a significant impact identified by the organization are competent, (Section 4.4.2), and 3. persons working for or on behalf of the organization must be made aware of certain key provisions of its EMS (Section 4.4.2, a-d). The phrase working for or on behalf of is not defined in ISO 14001:2004. The organization implementing the EMS determines who those persons are, based on the activities, products, and services within the scope of the EMS established by the organization. The overall intent of the phrase is to ensure the organization looks beyond its direct employees and considers other persons performing tasks within that scope when addressing policy, competence, and awareness requirements. The phrase working on behalf of an organization is not intended to change any legal relationship between the organization and any individual. The phrase clearly covers an organization s own employees, including contract and temporary employees. It also could apply to individual contractors, or individuals employed by contractors working for the organization or other suppliers of goods or services if those individuals are engaged in tasks within the scope of the organization s EMS. Persons covered by this phrase will be determined by the organization on a case-by-case basis. The requirements for communicating policy and ensuring awareness of key EMS provisions apply to all persons performing tasks for or on behalf of the organization within its EMS scope. The requirements related to competency, however, apply only to a subset of such persons: those performing tasks which have the potential to cause one or more of the organization s significant environmental impacts. For these persons, Section requires that the organization ensure that they are competent (based on education, training or experience). Section also requires an organization to identify training needs associated with its environmental aspects and its EMS. Although it does not explicitly require identifying training needs of persons who Page 12

13 work on its behalf, such persons would be included if the tasks they perform are identified as requiring training. This section does not require the organization to provide training to such persons, but it does require that needs for training be identified and met. ISO 14001:2004 does not specify the method or processes that an organization must use to satisfy any of the requirements of Section In the example given in the question, Company A would need to determine whether there any tasks being performed by persons within Company B that are related to Company A s environmental aspects of activities, products or services within its EMS scope. If so, Company A would need to implement some mechanism(s) to communicate its environmental policy to such persons and to make them aware of the particular EMS requirements related to these particular tasks (see Section a-d). Company A also would need to determine if there are any tasks that can cause one or more of its identified significant environmental impacts that are being performed by persons within Company B. If so, Company A would be required to establish some means of ensuring that those persons are competent to perform those tasks. ISO 14001:2004 does not specify how this should be done. Company A has the discretion to establish a process that best suits its needs. If the identification of persons working for or on behalf of the organization raises questions of potential legal liability, those should be addressed by the organization s legal counsel A1 If a document of external origin is referenced in a document determined necessary by an organization for EMS planning or operational purposes, in what ways must such documents be "identified and their distribution controlled"? This question refers specifically to Section (f) which requires the organization to establish, implement and maintain a procedure(s) that, among other things, ensures documents of external origin determined by the organization to be necessary for the planning and operation of the environmental management system are identified and their distribution controlled. The standard does not specify (a) particular way(s) to identify documents of external origin that are necessary or to control their distribution. It is up to the organization to define the procedure (or procedures) it will use. The intent of the standard is that the organization considers and decides if any external documents are necessary for the planning and operation of its EMS. If such documents are identified by the organization, the procedure(s) established must ensure that the information in such documents that is necessary to the EMS is the correct information and is available to those who need it. It is not the intention to require identification and controlled distribution of external documents referenced only for informational purposes. There is no specific requirement for a list of such documents. The procedure for identifying and controlling distribution of external documents does not have to be the same procedure used for internal documents. The standard requires only the identification and Page 13

14 control of distribution of documents of external origin and does not require the same degree of control for such documents as it does for internal documents that are part of the EMS A2 If an organization verifies the proper functioning of monitoring and measurement equipment used in environmental management, is there an obligation on the part of the organization to retain associated records?" This question refers to clause 4.5.1, which requires an organization to ensure that calibrated or verified monitoring and measurement equipment is used and maintained, and to retain associated records. This requirement must be read in combination with the requirement in Clause that the organization establish and maintain records as necessary to demonstrate conformity to the requirements of its environmental management system and of this International Standard, and the results achieved. The intent of ISO 14001:2004 is that an organization must establish and maintain records that demonstrate it has met the requirement to use calibrated or verified measurement equipment when measuring key characteristics of operations that can have a significant environmental impact. In the example posed with this question, if the flowmeter is monitoring a key characteristic identified by the organization, records demonstrating that the organization has ensured that it is calibrated or verified must be established and retained. This requirement is not altered by whether or not the measurement is a legal requirement A3 If an organization with an ISO conforming environmental management system chooses to include requirements that relate to occupational health and safety within its environmental management system and intend for them to be audited in accordance with an ISO certification/registration process, may auditors raise nonconformities related to occupational safety and health requirements included in the organization s ISO system procedures in the context of the certification/registration process? (Note: Refer to the revised text in the Introduction, paragraph 12). The question of whether auditors may identify nonconformities related to occupational safety and health requirements that are included in an organization s ISO system procedures during an ISO certification/registration audit, is an issue for the certification body / accreditation body. That being said, the following qualifications are provided. One can determine from the Scope (Clause 1) that ISO applies only to an environmental management system. Clause 1 identifies seeking certification/registration of an ISO environmental management system by an external organization as a valid application. It does not stipulate any of the conditions of the certification/registration process, however. Page 14

15 Clause 3.8 defines an environmental management system as part of an organization s management system used to develop and implement its environmental policy and manage its environmental aspects. Clause 4.3.2, Legal and other requirements, covers applicable legal requirements and other requirements to which the organization subscribes related to its environmental aspects. Some requirements related to environmental aspects could also be occupational health and safety requirements. Regarding the revision to the Introduction, the referenced paragraph was reworded to reflect current concepts of aligned or integrated management systems, and to acknowledge that system integration can apply to other management systems besides occupational safety and health. The exclusion of the specific statement, Nevertheless, the certification/registration process will only be applicable to aspects of the environmental management system, was intended to remove the implication that the standard had any authority over the certification process. It was not intended to change the limitation of the scope to aspects of an environmental management system A4 Based on Section of ISO 14001:2004, would an organization control or be expected to influence environmental aspects in the following situations: Would an organization s headquarters (or corporate office) control or be expected to influence the environmental aspects of its operating facilities? Would an organization control or be expected to influence the environmental aspects of its suppliers, including contractors? Would a regulatory agency control or be expected to influence the environmental aspects of other organizations subject to its regulatory requirements? Clause of ISO 14001:2004 requires an organization to identify the environmental aspects of its activities, products and services within the defined scope of its environmental management system that it can control and those that it can influence. This differs from the 1996 standard which used the phrase that it can control and over which it can be expected to have an influence. The revised language removes one ambiguity in the 1996 version some users incorrectly interpreted this phrase to imply that views of someone outside the organization must be considered when determining the environmental aspects the organization might influence. The intent of the new phrase in Clause is to make it clear that the organization makes that determination. Furthermore, as in the 1996 standard, the organization is obligated to identify environmental aspects only for those activities, products and services that are within its EMS scope, which again is decided by the organization (see Clause 4.1). Of these environmental aspects, the organization must decide which it can control and which are not within its control. For those of its environmental aspects that it cannot control, the organization must decide if it can exercise influence over them Page 15

16 The Standard does not define criteria that an organization must use to determine its control of or influence over environmental aspects. It is up to the organization to make that determination, on a case by case basis, considering its own unique factors, such as its governance structure, legal or contractual authority, its policies, local or regional issues, its obligations and responsibilities to interested parties, technological issues and implications on its own environmental performance. What might be appropriate for one organization might not be appropriate for others. It is important to note that it is possible for two different organizations or two different organizational units to control or influence the same environmental aspect. In summary, an organization is only responsible for managing its own environmental aspects (those arising from activities, products, and services within its EMS scope) and only those aspects which it can control or which it can influence. Regarding the three situations posed in the question: 1. Determining control and influence within a corporation or other hierarchical organization. For purposes of identifying environmental aspects, the scope of the EMS is the key. It delineates the activities, products, and services from which environmental aspects might arise and for which the organization needs to consider its control or influence. If the EMS scope is restricted to corporate headquarters, the issue of control or influence pertains to the environmental aspects arising from headquarters activities, products and services. It may be that some environmental aspects are not within corporate headquarters control, but instead are controlled by an operating facility. In this case, corporate headquarters must consider whether it can influence those aspects that are within its scope and yet controlled by the operating facility. If the EMS scope is restricted to one operating facility, the issue of control or influence pertains to that operating facility. It may determine that some environmental aspects are not within the operating facility s control, i.e., certain aspects may be controlled by another operating unit (such as headquarters or an engineering department). The operating facility must consider whether it can influence those aspects that are within its EMS scope and yet controlled by another unit. If the EMS scope includes both headquarters and the operating facilities, both headquarters and operating facilities need to consider their collective control or influence over the aspects within the scope of the EMS. 2. Determining control and influence with regard to contractors and suppliers. An organization is not responsible for the environmental aspects of its contractors or suppliers; it is responsible only for its own environmental aspects. An organization may have environmental aspects associated with activities within its own EMS scope which are performed by contractors, or environmental aspects arising from materials or services purchased from suppliers. For such aspects, the organization must consider what control it might have, e.g. through contracts, and what influence it might have, e.g. through purchasing power. Page 16

17 3. Determining control and influence for a regulatory agency. When a regulatory agency identifies environmental aspects associated with its activities, products, and services, it must consider the same issues as other organizations; that is, it must determine the extent of control or influence it has over the identified aspects. It is clear that such an agency may influence or even be perceived to control some environmental aspects associated with organizations that it regulates. The important point is defining the regulatory agency s environmental aspects that arise from the activities (e.g., setting water quality standards), products (e.g., discharge permits), and services (e.g., inspection) within its EMS scope. Deciding which aspects are under the agency s control or influence follows the same logic as for other organizations A1 Does clause 4.3.2(b) mean that an organization must demonstrate a linkage, if any, between each aspect and its applicable legal and other requirements? If so, what documentation is required? Clause 4.3.2(b) of ISO14001:2004 requires an organization to establish, implement and maintain a procedure to determine how legal and other requirements apply to its environmental aspects. With the inclusion of this new requirement, an organization not only must identify and have access to the requirements that pertain to its environmental aspects, but also know the manner in which these requirements are relevant to its environmental aspects. The intent is that the organization understands these requirements sufficiently to put processes in place to meet them. There is no specific requirement for establishing a linkage between each environmental aspect and the identified legal and other requirements. Regarding documentation, there is no specific requirement in clause 4.3.2(b) of ISO that these determinations or the resulting information be documented. Clause 4.4.4(e) on Documentation leaves it up to each organization to decide what documents, including records, are necessary to ensure the effective planning, operation and control of processes that relate to its significant environmental aspects. In addition, Clause on Control of Records requires the organization to keep records in those situations where such records are needed to be able to demonstrate conformity to the requirements of its EMS and ISO and the results achieved. Since records are not the only means of demonstrating conformity, as affirmed in the Annex note to A.5.4, the organization must decide which situations require such records A2 1. If an organization's scope is identified as a physical location (e.g., the EMS associated with the activities, products and services at 1000 Main St.), would the requirement for communication of the environmental policy in clause 4.2(f) apply only to site employees, and to contractor or supplier personnel actually working on site at that location? In other words, can such an organization exclude persons performing work on its behalf if they fall outside of the identified scope of registration, such as: Page 17

18 (a) other off-site supplier/contractor personnel involved indirectly in on-site projects; and (b) independent laboratories who routinely perform off-site analysis related to site environmental aspects? 2. If an organization communicates the environmental policy to off-site contractors and suppliers, would a one-way communication of the environmental policy (e.g. in a letter), including the importance of conformance as described in clause (a), at least minimally satisfy the policy communication and awareness requirements under 4.2 and 4.4.2, or must there be some confirmation of understanding on the part of the contractor/supplier? Note: Merriam-Webster defines the word communicate as follows: to convey knowledge of or information about: make known. Clause 4.2(f) on Environmental Policy states Top management shall ensure that, within the defined scope of its environmental management system, it [the environmental policy] is communicated to all persons working for or on behalf of the organization. The EMS scope defines the boundaries of the organization to which the EMS (and the requirement to communicate policy) applies. Once this scope is defined, all activities, products and services of the organization within this scope are included in the EMS. An organization is required to communicate its policy to all persons working on its behalf if those individuals are engaged in tasks related to the activities, products or services within the scope of the organization s EMS, whether or not those tasks are actually performed at a location specified in the scope. Neither Clause 4.2 nor Clause requires an organization to confirm awareness or understanding of the policy communication. The effectiveness of processes it puts in place to communicate and make persons aware, however, are required to be assessed and reviewed by management (Clause 4.6) for the purpose of identifying and continually improving elements of the EMS, as required by Clause A3 Does the standard require companies to select internal auditors who are Certified Environmental Engineers, have a background in Environmental Management Programs, or have previous work experience in the environmental field? Based on section of ISO 14001:2004, "Selection of auditors and conduct of audits shall ensure objectivity and the impartiality of the audit process." I believe that I can use personnel who are trained in conducting audits regardless of their Environmental work experience. I believe that in order to ensure objectivity and impartiality, the internal auditor should be independent of the Environmental group. I also believe that with proper training/education, that the QMS internal audit team can audit the EMS program. Can you provide some clarification on this point? ISO14001:2004 does not contain specific requirements on certification, education, or work experience for internal auditors or any other position. Clause on Competence, Training and Awareness requires an organization to identify training needs associated with its environmental aspects and its EMS, provide training or take other action to meet these needs, and retain associated records. Page 18

19 Thus, it is the intent of ISO that the organization decides what training is appropriate for its internal auditors. Note: Although not required by ISO 14001, guidance on selection and competence of internal auditors can be found in ANSI/ISO/ASQ QE 19011S-2004, clause 7, Competence and evaluation of auditors A1 Clarification A4 states, "Yes, each environmental objective must have at least one measurable environmental target." Is it permissible to incorporate the required environmental target in the documented environmental objective and to not expressly identify it as an environmental target? For example, an organization establishes a calendar year 2006 objective of reducing its air emissions of Pollutant XXX from 1,000 tons to 900 tons. Since Section (2nd paragraph) states that: "The objectives and targets shall be measurable, where practicable... isn't it possible to have an environmental target that is not measurable, i.e., when it can be demonstrated that it is not feasible to measure it? The standard does not preclude an organization from incorporating the target in the documented environmental objective. By including the caveat where practicable, ISO 14001:2004 acknowledges that there may be situations when it may not be feasible for an organization to measure a target A2 Element states that an organization is required to identify and plan those operations that are associated with their identified significant environmental aspects, in order to ensure that they are carried out under specified conditions. Does this require that an organization implement operational controls over sub-contractors, when the relevant activity related to the identified significant aspect(s) is sub-contracted out to a supplier? Example: hazardous waste generated from plating activities has been identified as a significant aspect. The plating activity is outsourced. As noted in the question, Clause requires an organization to identify and plan operations associated with identified significant environmental aspects, consistent with its policy, objectives & targets, in order to ensure that they are carried out under specified conditions. As stated in sub-clause (c) of 4.4.6, this is accomplished in part by establishing, implementing and maintaining procedures related to identified significant aspects of goods and services used by the organization. Assuming that the activity (in this case, plating ) is within the organization s EMS scope and that the organization has determined that it can either control or influence (see COI A4) the Page 19

20 environmental aspect (in this case, hazardous waste generated from plating ), the organization must establish and implement procedures describing how it will properly manage the identified significant environmental aspect associated with the goods or service provided by the supplier (contractor). The organization must also communicate to the relevant supplier(s) any procedures and/or requirements the organization has established that are applicable to the environmental aspect, as required by Clause It is not intended that the organization manage the supplier s internal operations or establish, implement and maintain operational control procedures within the supplier s organization. It should be noted that the controls established by the organization in such cases are not limited to procedures. They might take various forms including contract requirements or material specifications, among others. The details of these controls would depend on the specific relationship between the organization and the supplier A1 (paraphrased) With respect to communication with external parties in clause 4.4.3, what is the difference between a processes for external communication (as specified in ISO 14001:1996) and methods for external communication (as specified in ISO 14001:2004)? Does this change add any new requirement, or was the intent to use a better word to convey the same concept? Applying common dictionary definitions to the requirement in clause for external communication about significant environmental aspects, a process implies a series of actions or operations that results in an end, while a method is a way, technique or process of or for doing something. In this context, the term method was intended to provide more flexibility. This change in terminology was not intended to add any new obligation for users A2 (paraphrased) Depending on the clause, ISO sometimes requires a procedure and other times require a documented procedure. ISO defines a procedure as a specified way to carry out an activity or process. The definition includes the note, procedures can be documented or not. Please clarify what is meant by a procedure that is not documented. The 2004 revision of ISO eliminated all instances of the term documented procedure except in clause on Operational Controls. As in the 1996 version, clause of ISO 14001:2004 requires documented procedure(s) to control situations where their absence could lead to deviation from the environmental policy, objectives and targets. Document is defined in clause 3.4 as information and its supporting medium (such as paper, magnetic, electronic or optical computer disc, photograph or master sample, or a combination thereof). A documented procedure is a specified way to carry out an activity or a process that Page 20

PROOF/ÉPREUVE A ISO INTERNATIONAL STANDARD. Environmental management systems Specification with guidance for use

PROOF/ÉPREUVE A ISO INTERNATIONAL STANDARD. Environmental management systems Specification with guidance for use INTERNATIONAL STANDARD ISO 14001 First edition 1996-09-01 Environmental management systems Specification with guidance for use Systèmes de management environnemental Spécification et lignes directrices

More information

IMPLEMENTATION OF ISO 9001:2008 PARTICULAR ASPECTS

IMPLEMENTATION OF ISO 9001:2008 PARTICULAR ASPECTS RINA IMPLEMENTATION OF ISO 9001:2008 PARTICULAR ASPECTS 1 SCOPE AND PURPOSE This document defines the RINA criteria for the verification of implementation of ISO 9001:2008 in relation to some particular

More information

P. 1. Identify the Differences between ISO9001:2000 與 ISO9001:2008 ISO9001:2008 ISO9001:2000 版本的異同. 5 January 2009 ISO 9000 SERIES

P. 1. Identify the Differences between ISO9001:2000 與 ISO9001:2008 ISO9001:2008 ISO9001:2000 版本的異同. 5 January 2009 ISO 9000 SERIES Identify the Differences between ISO9001:2000 and ISO 9001:2008 審視 ISO9001:2000 與 ISO9001:2008 版本的異同 ISO 9000 SERIES ISO 19011 ISO9000 5 January 2009 ISO9001 ISO9004 2 ISO 9000 SERIES ISO 9001 ISO 9000

More information

ISO9001:2008 SYSTEM KARAN ADVISER & INFORMATION CENTER QUALITY MANAGEMENT SYSTEM SYSTEM KARAN ADVISER & INFORMATION CENTER

ISO9001:2008 SYSTEM KARAN ADVISER & INFORMATION CENTER QUALITY MANAGEMENT SYSTEM   SYSTEM KARAN ADVISER & INFORMATION CENTER SYSTEM KARAN ADVISER & INFORMATION CENTER QUALITY MANAGEMENT SYSTEM WWW.SYSTEMKARAN.COM 1 www.systemkaran.org Foreword... 5 Introduction... 6 0.1 General... 6 0.2 Process approach... 6 0.3 Relationship

More information

Checklist for ISO14001:2004 (compared with 14001:1996) Standard Clause/Section

Checklist for ISO14001:2004 (compared with 14001:1996) Standard Clause/Section Key Change(s) Organization Checklist Definitions Revised standard contains new terms & definitions to increase compatibility with ISO9001 including: auditor continual improvement corrective action document

More information

Energy management systems Requirements with guidance for use

Energy management systems Requirements with guidance for use ISO 2009 All rights reserved ISO TC 242 Document type: International Standard Document subtype: Document stage: (30) Committee Document language: E Date: 2009/6/17 ISO/CD 50001 ISO PC 242 Secretariat:

More information

SUPPLY AND INSTALLATION OF TURBINES AND GENERATORS CONTRACT SCHEDULE 8 QUALITY MANAGEMENT TABLE OF CONTENTS

SUPPLY AND INSTALLATION OF TURBINES AND GENERATORS CONTRACT SCHEDULE 8 QUALITY MANAGEMENT TABLE OF CONTENTS SUPPLY AND INSTALLATION OF TURBINES AND GENERATORS CONTRACT SCHEDULE 8 QUALITY MANAGEMENT TABLE OF CONTENTS 1 INTERPRETATION... 1 1.1 Definitions... 1 2 QUALITY MANAGEMENT SYSTEM... 2 2.1 Quality Management

More information

INTERNATIONAL STANDARD

INTERNATIONAL STANDARD INTERNATIONAL STANDARD ISO 9001 Quality management systems Requirements Systèmes de management de la qualité Exigences Fourth edition 2008-11-15 Reference number ISO 9001:2008(E) ISO 2008 PDF disclaimer

More information

Dancing with an Ugly Duckling, this thing we call ISO 14001:2015 Help Tools from a Nego ator

Dancing with an Ugly Duckling, this thing we call ISO 14001:2015 Help Tools from a Nego ator Dancing with an Ugly Duckling, this thing we call ISO 14001:2015 Help Tools from a Negoator Lynn Johannson President E2M/The Collaboraon Auding in a Rapidly Changing World AAC Conference Spring 2017 Session

More information

Procedures: QP 4 through QP 8, QP 16, QP 17, and QP 19

Procedures: QP 4 through QP 8, QP 16, QP 17, and QP 19 SRI Quality System Registrar Procedures: QP 4 through QP 8, QP 16, QP 17, and QP 19 Booklet Version 171122 Revision Date QP 4.0 Pre-Audit Registration Procedures 15 11/07/15 QP 5.0 On-Site Audit Procedure

More information

Quality Commitment. Quality Management System Manual

Quality Commitment. Quality Management System Manual Quality Commitment Quality Management System Manual This printed copy is uncontrolled Page 1 of 30 Thor Machining Quality Management System Manual Section 1 TABLE OF CONTENTS Page # 1 Introduction 5 2

More information

INTERNATIONAL STANDARD

INTERNATIONAL STANDARD INTERNATIONAL STANDARD ISO 19011 Second edition 2011-11-15 Guidelines for auditing management systems Lignes directrices pour l audit des systèmes de management Reference number ISO 19011:2011(E) ISO 2011

More information

ISO /TS 29001:2010 SYSTEMKARAN ADVISER & INFORMATION CENTER SYSTEM KARAN ADVISER & INFORMATION CENTER

ISO /TS 29001:2010 SYSTEMKARAN ADVISER & INFORMATION CENTER SYSTEM KARAN ADVISER & INFORMATION CENTER SYSTEM KARAN ADVISER & INFORMATION CENTER PETROLEUM, PETROCHEMICAL AND NATURAL GAS INDUSTRIES -- SECTOR-SPECIFIC QUALITY MANAGEMENT SYSTEMS -- REQUIREMENTS FOR PRODUCT AND SERVICE SUPPLY ORGANIZATIONS

More information

Document: ISO/TC 176/SC 2/N 730. Our ref

Document: ISO/TC 176/SC 2/N 730. Our ref Document: ISO/TC 176/SC 2/N 730 Our ref Secretariat of ISO/TC 176/SC 2 Date: 30 June 2005 To the Members of ISO/TC 176/SC 2 - Quality Management and Quality Assurance/ Quality Systems Design Specification

More information

INTERNATIONAL STANDARD

INTERNATIONAL STANDARD INTERNATIONAL STANDARD ISO 9001 Third edition 2000-12-15 Quality management systems Requirements Systèmes de management de la qualité Exigences Reference number ISO 9001:2000(E) ISO 2000 PDF disclaimer

More information

EA Procedure and Criteria. For the Evaluation of Conformity. Assessment Schemes by EA. Accreditation Body Members

EA Procedure and Criteria. For the Evaluation of Conformity. Assessment Schemes by EA. Accreditation Body Members Schemes by EA Accreditation Body Members Publication Reference EA-1/22 A: 2016 EA Procedure and Criteria For the Evaluation of Conformity Assessment Schemes by EA Accreditation Body Members PURPOSE This

More information

ISO Environmental management systems Requirements with guidance for use

ISO Environmental management systems Requirements with guidance for use INTERNATIONAL STANDARD Environmental management systems Requirements with guidance for use ISO 14001 Third edition 2015-09-15 Systèmes de management environnemental Exigences et lignes directrices pour

More information

MALAYSIAN STANDARD. Licensed to UNIMAP LIBRARY / Downloaded on : 22-Dec :14:03 PM / Single user license only, copying and networking prohibited

MALAYSIAN STANDARD. Licensed to UNIMAP LIBRARY / Downloaded on : 22-Dec :14:03 PM / Single user license only, copying and networking prohibited MALAYSIAN STANDARD MS ISO 9001:2008 QUALITY MANAGEMENT SYSTEMS - REQUIREMENTS (FIRST REVISION) (ISO 9001:2008, IDT) (PUBLISHED BY STANDARDS MALAYSIA IN 2009) ICS: 03.120.10 Descriptors: quality management,

More information

INTERNATIONAL STANDARD

INTERNATIONAL STANDARD INTERNATIONAL STANDARD ISO 9001 Third edition 2000-12-15 Quality management systems Requirements Systèmes de management de la qualité Exigences Reference number ISO 9001:2000(E) ISO 2000 Contents Page

More information

AAMI Quality Systems White Paper

AAMI Quality Systems White Paper AAMI s White Paper Comparison of 21 CFR Part 820 to ISO 13485:2016 February 2017, Updated February 2018 AUTHORS Seb Clerkin, GMP Advisory Services Nicola Martin, Owner, Nicola Martin Consulting Jack Ward,

More information

MALAYSIAN STANDARD QUALITY MANAGEMENT SYSTEMS - REQUIREMENTS (FIRST REVISION) (ISO 9001:2008, IDT) (PUBLISHED BY STANDARDS MALAYSIA IN 2009)

MALAYSIAN STANDARD QUALITY MANAGEMENT SYSTEMS - REQUIREMENTS (FIRST REVISION) (ISO 9001:2008, IDT) (PUBLISHED BY STANDARDS MALAYSIA IN 2009) MALAYSIAN STANDARD MS ISO 9001:2008 QUALITY MANAGEMENT SYSTEMS - REQUIREMENTS (FIRST REVISION) (ISO 9001:2008, IDT) (PUBLISHED BY STANDARDS MALAYSIA IN 2009) ICS: 03.120.10 Descriptors: quality management,

More information

Guidance on the Application. of ISO / IEC Accreditation International Association for Certifying Bodies

Guidance on the Application. of ISO / IEC Accreditation International Association for Certifying Bodies Accreditation International Association for Certifying Bodies Guidance on the Application of ISO / IEC 17020 Guidance on the Application of ISO/IEC 17020 Page 1 of 16 Introduction This guidance document

More information

EPICOR, INCORPORATED QUALITY ASSURANCE MANUAL

EPICOR, INCORPORATED QUALITY ASSURANCE MANUAL EPICOR, INCORPORATED QUALITY ASSURANCE MANUAL Revision: 6 Date 05/18/09 EPICOR, INCORPORATED 1414 E. Linden Avenue P.O. Box 1608 Linden, NJ. 07036-0006 Tel. 1-908-925-0800 Fax 1-908-925-7795 Table of Contents:

More information

25 D.L. Martin Drive Mercersburg, PA (717)

25 D.L. Martin Drive Mercersburg, PA (717) QUALITY MANUAL D. L. MARTIN CO. 25 D.L. Martin Drive Mercersburg, PA 17236 (717) 328-2141 Revision 14 August 2012 Michael A. White Manager, QA & Engineering D.L. Martin Co. Quality Manual UNCONTROLLED

More information

Association of American Railroads Quality Assurance System Evaluation (QASE) Checklist Rev. 1/12/2017

Association of American Railroads Quality Assurance System Evaluation (QASE) Checklist Rev. 1/12/2017 Company: Prepared By: Date: Changes from previous version highlighted in yellow. Paragraph Element Objective Evidence 2.1 Objective of Quality Assurance Program 2.2 Applicability and Scope 2.3 QA Program

More information

Quality management Guidelines for quality plans

Quality management Guidelines for quality plans FINAL DRAFT INTERNATIONAL STANDARD ISO/FDIS 10005 ISO/TC 176/SC 2 Secretariat: BSI Voting begins on: 2018 03 13 Voting terminates on: 2018 05-08 Quality management Guidelines for quality plans Management

More information

EA-7/04 Legal Compliance as a part of accredited ISO 14001: 2004 certification

EA-7/04 Legal Compliance as a part of accredited ISO 14001: 2004 certification Publication Reference EA-7/04 Legal Compliance as a part of Accredited ISO 14001: 2004 certification PURPOSE The text of this document has been produced by a working group in the European co-operation

More information

FINAL DOCUMENT. International Medical Device Regulators Forum. Medical Device Regulatory Audit Reports

FINAL DOCUMENT. International Medical Device Regulators Forum. Medical Device Regulatory Audit Reports FINAL DOCUMENT International Medical Device Regulators Forum Title: Authoring Group: Medical Device Regulatory Audit Reports IMDRF MDSAP Working Group Date: 2 October 2015 Toshiyoshi Tominaga, IMDRF Chair

More information

ISO 9001:2015. Quality Management System. Manual

ISO 9001:2015. Quality Management System. Manual ISO 9001:2015 Quality Management System Manual Introduction Company has made the Strategic Business Decision to develop and implement an effective Quality Management Systems (QMS) across all areas of the

More information

Guidelines for auditing management systems

Guidelines for auditing management systems INTERNATIONAL STANDARD ISO 19011 Third edition 2018-07 Guidelines for auditing management systems Lignes directrices pour l'audit des systèmes de management Reference number ISO 19011:2018(E) ISO 2018

More information

ISO 45001:2018. ISO 45001:2018 (en) Occupational health and safety management systems Requirements with guidance for use

ISO 45001:2018. ISO 45001:2018 (en) Occupational health and safety management systems Requirements with guidance for use (en) Occupational health and safety management systems Requirements with guidance for use Table of contents 1 Scope 2 Normative references 3 Terms and definitions 4 Context of the organization 4.1 Understanding

More information

ISO 9001:2015 Readiness Review

ISO 9001:2015 Readiness Review ISO 9001:2015 Readiness Review Company Name Address Certification No. Contact Name Job Title Telephone Email BSI is committed to ensuring a smooth assessment for all clients wishing to certify to ISO 9001:2015,

More information

OPERATIONS MANUAL ISO 9001 Quality Management System

OPERATIONS MANUAL ISO 9001 Quality Management System OPERATIONS MANUAL * ISO 9001 Quality Management System Page: 1 of 19 Revision History Date Change Notice Change Description 5/30/2012 Original Original Release. 9/20/2012 005 Clarify post-delivery exclusion

More information

Re: Proposed Statement on Standards for Attestation Engagements, Attestation Standards: Clarification and Recodification

Re: Proposed Statement on Standards for Attestation Engagements, Attestation Standards: Clarification and Recodification Deloitte & Touche LLP Ten Westport Road PO Box 820 Wilton, CT 06897-0820 Tel: +1 203 761 3000 Fax: +1 203 834 2200 www.deloitte.com Ms. Sherry Hazel American Institute of Certified Public Accountants 1211

More information

25 D.L. Martin Drive Mercersburg, PA (717)

25 D.L. Martin Drive Mercersburg, PA (717) EMS MANUAL D. L. MARTIN CO. 25 D.L. Martin Drive Mercersburg, PA 17236 (717) 328-2141 Revision 13 January 2017 Kip Heefner Environmental Management Representative Daniel J. Fisher President & CEO D.L.

More information

Environmental management systems Requirements with guidance for use

Environmental management systems Requirements with guidance for use Provläsningsexemplar / Preview INTERNATIONAL STANDARD ISO 14001 Third edition 2015-09-15 Environmental management systems Requirements with guidance for use Systèmes de management environnemental Exigences

More information

Occupational Health & Safety Management Systems Requirements

Occupational Health & Safety Management Systems Requirements These are just basic training slides, may vary from standards Occupational Health & Safety Management Systems Requirements www.askmaaz.com 1 Scope This OHSAS Standard is applicable to any organization

More information

QUALITY MANUAL. Number: M-001 Revision: C Page 1 of 18 THIS DOCUMENT IS CONSIDERED UNCONTROLLED UNLESS ISSUED IDENTIFIED AS CONTROLLED

QUALITY MANUAL. Number: M-001 Revision: C Page 1 of 18 THIS DOCUMENT IS CONSIDERED UNCONTROLLED UNLESS ISSUED IDENTIFIED AS CONTROLLED Page 1 of 18 THIS DOCUMENT IS CONSIDERED UNCONTROLLED UNLESS ISSUED IDENTIFIED AS CONTROLLED Page 2 of 18 REVISION HISTORY DATE CHANGE DESCRIPTION 10/11/06 Original release 10/21/09 Revised to ISO9001:2008

More information

Code of Practice for the TL 9000 Certification Process Release 8.0

Code of Practice for the TL 9000 Certification Process Release 8.0 Code of Practice for the TL 9000 Certification Process Release 8.0 This document is a product of the Oversight Work Group of the TIA Business Performance Community ( BPC ). It is subject to change by the

More information

Overview of the New ISO Standard and the Benefit of an IMS Program

Overview of the New ISO Standard and the Benefit of an IMS Program Georgia Environmental Conference August 23, 2017 Overview of the New ISO 14001 Standard and the Benefit of an IMS Program Lucinda Wingfield EHS / Quality & Improvement Manager Why an Environmental Management

More information

Implementing ISO9001:2015

Implementing ISO9001:2015 Implementing ISO9001:2015 John DiMaria; CSSBB, HISP, MHISP, AMBCI Sr. Product Manager, Systems Certification - Americas Understanding the New Direction of Standards Navigating the ten clauses Annex SL/Directive

More information

SYSTEMKARAN ADVISER & INFORMATION CENTER QUALITY MANAGEMENT SYSTEM ISO9001:

SYSTEMKARAN ADVISER & INFORMATION CENTER QUALITY MANAGEMENT SYSTEM ISO9001: SYSTEM KARAN ADVISER & INFORMATION CENTER QUALITY MANAGEMENT SYSTEM ISO9001:2015 WWW.SYSTEMKARAN.ORG 1 WWW.SYSTEMKARAN.ORG Foreword... 5 Introduction... 6 0.1 General... 6 0.2 Quality management principles...

More information

Delta Biofuels, Inc Quality Manual Overview. QM_r01 / 26 Mar 07

Delta Biofuels, Inc Quality Manual Overview. QM_r01 / 26 Mar 07 Delta Biofuels, Inc Quality Manual Overview QM_r01 / 26 Mar 07 0.0_r01 070326 UNCONTROLLED IF PRINTED Quality Manual for Delta Biofuels, Inc SCOPE The Quality Management System (QMS) policies contained

More information

ISO 9001:2000 expires globally after November 12, 2010

ISO 9001:2000 expires globally after November 12, 2010 February 18, 2010 Attention NSF-ISR ISO 9001:2000 certified customers, This is a reminder that ISO 9001:2000 expires globally after November 12, 2010. Consistent with the initial transition arrangements

More information

Occupational health and safety management systems Specification

Occupational health and safety management systems Specification OCCUPATIONAL HEALTH AND SAFETY ASSESSMENT SERIES OHSAS 18001: 1999 Occupational health and safety management systems Specification ICS 03.100.01; 13.100 NO COPYING WITHOUT BSI PERMISSION EXCEPT AS PERMITTED

More information

UNCONTROLLED DOCUMENT

UNCONTROLLED DOCUMENT Rheem Manufacturing Company Fort Smith, Arkansas Original Release: 4/06/09 Revision Date: 10/25/16 Quality Management System D. Presley 05 1 of 1 Manual Contents A. Johnson 10/25/16 0 Section Title Revision

More information

Table of Contents. Project Agreement Schedule 14

Table of Contents. Project Agreement Schedule 14 Table of Contents PART 1 DEFINITIONS... 3 PART 2 INTEGRATED MANAGEMENT SYSTEM REQUIREMENTS... 6 2.1. Introduction... 6 2.2. Overview... 6 2.2.1 Management System Requirements... 7 2.2.2 Certification...

More information

Specification for Quality Programs for the Petroleum, Petrochemical and Natural Gas Industry

Specification for Quality Programs for the Petroleum, Petrochemical and Natural Gas Industry Addendum 1 June 2010 Effective Date: December 1, 2010 Specification for Quality Programs for the Petroleum, Petrochemical and Natural Gas Industry ANSI/API SPECIFICATION Q1 EIGHTH EDITION, DECEMBER 2007

More information

ISO 9001:2015 QUALITY MANAGEMENT SYSTEM POLICIES AND PROCEDURES

ISO 9001:2015 QUALITY MANAGEMENT SYSTEM POLICIES AND PROCEDURES ISO 9001:2015 QUALITY MANAGEMENT SYSTEM POLICIES AND PROCEDURES Origination Date: XXXX Document Identifier: Date: Document Revision: QMS-00 Policies and Procedures Latest Revision Date Abstract: This handbook

More information

Analysis of the Use of Common Terms (JTCG/TF3 N117) in Identical Text (JTCG/TF1/N36) Graham Watson 18/10/2010

Analysis of the Use of Common Terms (JTCG/TF3 N117) in Identical Text (JTCG/TF1/N36) Graham Watson 18/10/2010 Analysis of the Use of Common Terms (JTCG/TF3 N117) in Identical Text (JTCG/TF1/N36) Graham Watson 18/10/2010 This document provides an analysis of the usage of common term in the Identical Text following

More information

QUALITY MANUAL ECO# REVISION DATE MGR QA A 2/25/2008 R.Clement J.Haislip B 6/17/2008 T.Finneran J.Haislip

QUALITY MANUAL ECO# REVISION DATE MGR QA A 2/25/2008 R.Clement J.Haislip B 6/17/2008 T.Finneran J.Haislip UHV SPUTTERING INC Page 1 of 18 ECO REVISION HISTORY ECO# REVISION DATE MGR QA 1001 A 2/25/2008 R.Clement J.Haislip 1017 B 6/17/2008 T.Finneran J.Haislip 1071 C 1/13/2011 R.Clement J.Haislip 1078 D 5/15/2013

More information

QP 02 Audit and Certification Procedure

QP 02 Audit and Certification Procedure 1. AUDIT PROGRAMME [9.1.1] The audit programme shall be conducted in stages within a 3-year certification cycle as follows; Initial audit: Two stage process Surveillance audit: Conducted in the first and

More information

VINÇOTTE INTERNATIONAL

VINÇOTTE INTERNATIONAL VINÇOTTE INTERNATIONAL IS PLEASED TO PROVIDE INFORMATION ABOUT THE SOON-TO-BE-ISSUED ISO 9001: STANDARD (NOVEMBER ) CONTENT: 1. DIFFERENCES BETWEEN ISO 9001: AND ISO 9001: EDITIONS 2. WHAT WILL HAPPEN

More information

QUALITY MANAGEMENT SYSTEM POLICIES AND PROCEDURES

QUALITY MANAGEMENT SYSTEM POLICIES AND PROCEDURES Your Company Name QUALITY MANAGEMENT SYSTEM POLICIES AND PROCEDURES Origination Date: XXXX Document Identifier: Date: Document Revision: QMS-00 QMS Policies and Procedures Latest Revision Date Abstract:

More information

Perry Johnson Registrars, Inc. Licensed Copy #2 RECYCLING INDUSTRY OPERATING STANDARD. Prepared for ISRI Services Corporation

Perry Johnson Registrars, Inc. Licensed Copy #2 RECYCLING INDUSTRY OPERATING STANDARD. Prepared for ISRI Services Corporation RECYCLING INDUSTRY OPERATING STANDARD Prepared for ISRI Services Corporation NOT FOR DISTRIBUTION FOR PERRY JOHNSON REGISTRARS, INC. ONLY: LICENSED COPY #2REVISED MARCH 2006 CONTENTS RIOS GLOSSARY... I

More information

<Full Name> Quality Manual. Conforms to ISO 9001:2015. Revision Date Record of Changes Approved By

<Full Name> Quality Manual. Conforms to ISO 9001:2015. Revision Date Record of Changes Approved By Conforms to ISO 9001:2015 Revision history Revision Date Record of Changes Approved By 0.0 [Date of Issue] Initial Issue Control of hardcopy versions The digital version of this document is

More information

Quality Systems Manual Rev. NC Issued July 9 / 2018

Quality Systems Manual Rev. NC Issued July 9 / 2018 NMT Specialized Machining Inc 290 Shoemaker Street Kitchener, Ontario Canada N2E 3E1 Quality Systems Manual Rev. NC Issued July 9 / 2018 Conforms to AS9100 Rev D and ISO 9001:2015 Table of Contents Introduction

More information

EA Procedure and Criteria for the Evaluation of Conformity Assessment Schemes by EA Accreditation Body Members

EA Procedure and Criteria for the Evaluation of Conformity Assessment Schemes by EA Accreditation Body Members Publication Reference EA-1/22 A-AB: 2014 EA Procedure and Criteria for the Evaluation of Conformity Assessment Schemes by EA PURPOSE This document contains the procedure and criteria to be applied by EA

More information

ISO Introduction and Background

ISO Introduction and Background ISO 13485 Introduction and Background After more than 10 years, the updated Quality Management standard with the revision of ISO 13485 for the medical device industry is here. The origins of ISO 13485

More information

Johan G Nel Centre for Environmental Management. North-West University Potchefstroom Campus Private Bag X6001 POTCHEFSTROOM 2520

Johan G Nel Centre for Environmental Management. North-West University Potchefstroom Campus Private Bag X6001 POTCHEFSTROOM 2520 Unpacking potential challenges to EMS auditors when auditing some of the innovations of the third, or 2015 revision of the ISO 14001 environmental management system standard SAATCA Conference: 2015, Pretoria

More information

Pre Audit Transition Gap Analysis QMS and EMS

Pre Audit Transition Gap Analysis QMS and EMS Pre Audit Transition Gap Analysis QMS and EMS Company: Contact Name: Certification Number: Email: Contact Number: This document should be used in conjunction with the ISO 9001:2015 and ISO 14001:2015 standards

More information

Outsourcing and ISO 9001:2008

Outsourcing and ISO 9001:2008 Outsourcing and ISO 9001:2008 Dan O Leary CBA, CQA, CQE, CRE, SSBB, CIRM President Ombu Enterprises, LLC Dan@OmbuEnterprises.com www.ombuenterprises.com 603-209-0600 1 Speaker Biography Dan O Leary Dan

More information

ISO/IEC INTERNATIONAL STANDARD. Information technology Security techniques Guidelines for information security management systems auditing

ISO/IEC INTERNATIONAL STANDARD. Information technology Security techniques Guidelines for information security management systems auditing INTERNATIONAL STANDARD ISO/IEC 27007 First edition 2011-11-15 Information technology Security techniques Guidelines for information security management systems auditing Technologies de l'information Techniques

More information

Quality Management Manual Revision 19

Quality Management Manual Revision 19 Quality Management Manual Revision 19 959 Concord Street Framingham, MA 01701 508-875-2121 www.epm-inc.com with offices in Knoxville, TN and Raleigh, NC Rev. 19 PROPRIETARY INFORMATION NOTICE Page ii

More information

AS9120 Quality System Manual Street Address City, State, Zip

AS9120 Quality System Manual Street Address City, State, Zip AS9120 Quality System Manual Street Address City, State, Zip *This manual is to be used as a template in developing your ISO 9001 Quality Manual. Review the text; replace text to match your quality system

More information

AS9003A QUALITY MANUAL

AS9003A QUALITY MANUAL Your Logo AS9003A QUALITY MANUAL Origination Date: (month/year) Document Identifier: Date: Document Status: Document Link: AS9003A Quality Manual Latest Revision Date Draft, Redline, Released, Obsolete

More information

CHAPTER 8 INTEGRATION OF QMS AND LMS

CHAPTER 8 INTEGRATION OF QMS AND LMS 152 CHAPTER 8 INTEGRATION OF QMS AND 8.1 QUALITY MANAGEMENT SYSTEM There are various reasons for implementing a quality system that conforms to an ISO standard. The primary reason is that customers are

More information

TOOL ENGINEERING OLD GROVE RD. SAN DIEGO, CA

TOOL ENGINEERING OLD GROVE RD. SAN DIEGO, CA Page 1 of 42 VERTECHS ENTERPRISES, INC. Dba LUCHNER TOOL ENGINEERING 10051 OLD GROVE RD. SAN DIEGO, CA 92131 Ph No. 1-858-578-3900. Fax No. 1-858-578-2910 Reviewed and Approved By: Geosef (Joey) Straza

More information

QSS 0 Products and Services without Bespoke Contracts.

QSS 0 Products and Services without Bespoke Contracts. QSS 0 Products and Services without Bespoke Contracts. Use: Typically Sub 50k processes without a bespoke contract. Amendment History Version Date Status V3 June 2018 Updated for 2018 deployment Contents

More information

NMT Specialized Machining Inc & NMT General Machining Inc AS 9100 Rev C Quality Systems Manual

NMT Specialized Machining Inc & NMT General Machining Inc AS 9100 Rev C Quality Systems Manual NMT Specialized Machining Inc & NMT General Machining Inc AS 9100 Rev C Quality Systems Manual 290 Shoemaker Street Kitchener, Ontario Canada N2E 3E1 Table of Contents Introduction 5 Documentation Scheme..

More information

Supplier Quality Survey. 1. Type of Business: g) Commodities supplied? Supplier Changes/comments: 2. Headcount breakdown by group: Purchasing

Supplier Quality Survey. 1. Type of Business: g) Commodities supplied? Supplier Changes/comments: 2. Headcount breakdown by group: Purchasing Supplier: Phone: Prime Contact/Title: Sales Contact/Title: Address: Fax: e-mail address e-mail address Quality Contact/Title: e-mail address 1. Type of Business: a) Number of years in business? b) Company

More information

Mapping ISO/IEC 27001:2005 -> ISO/IEC 27001:2013

Mapping ISO/IEC 27001:2005 -> ISO/IEC 27001:2013 Mapping ISO/IEC 27001:2005 -> ISO/IEC 27001:2013 Carlos Bachmaier http://excelente.tk/ - 20140218 2005 2013 In 2005 0 Introduction 0 Process approach PDCA In 2013 0 No explicit process approach ISMS part

More information

Guidelines for auditing management systems

Guidelines for auditing management systems Provläsningsexemplar / Preview INTERNATIONAL STANDARD ISO 19011 Third edition 2018-07 Guidelines for auditing management systems Lignes directrices pour l'audit des systèmes de management Reference number

More information

Environmental Systems ISO 14000, R2 AND RIOS AN EXECUTIVE OVERVIEW C P J PERRY JOHNSON C O N S U L T I N G, I N C.

Environmental Systems ISO 14000, R2 AND RIOS AN EXECUTIVE OVERVIEW C P J PERRY JOHNSON C O N S U L T I N G, I N C. Environmental Systems ISO 14000, R2 AND RIOS AN EXECUTIVE OVERVIEW C P J PERRY JOHNSON C O N S U L T I N G, I N C. www.pjcinc.com 1-888-248-0256 ENVIRONMENTAL MANAGEMENT SYSTEMS The Groundwork For Environmental

More information

SADCAS POLICY ISO/IEC 17020:2012 TRANSITION

SADCAS POLICY ISO/IEC 17020:2012 TRANSITION SADCAS POLICY ISO/IEC 17020:2012 TRANSITION Prepared by: SADCAS Approved by: SADCAS CEO Approval Date:2012 09 25 Effective Date: 2012 10 01 Page 1 of 11 Table of Contents Page 1. INTRODUCTION... 3 2. TRANSITION

More information

AEROSPACE STANDARD. Quality Systems - Aerospace - Model for Quality Assurance in Design, Development, Production, Installation and Servicing

AEROSPACE STANDARD. Quality Systems - Aerospace - Model for Quality Assurance in Design, Development, Production, Installation and Servicing AEROSPACE STANDARD AS9100 Technically equivalent to AECMA pren 9100 Issued 1999-11 Revised 2001-08 Superseding AS9100 REV. A Quality Systems - Aerospace - Model for Quality Assurance in Design, Development,

More information

HFI Fluid Power Products Quality Manual Revision # 5 dated 02/07/10. HFI FLUID POWER PRODUCTS A Division of Hydraulic Fittings, Inc.

HFI Fluid Power Products Quality Manual Revision # 5 dated 02/07/10. HFI FLUID POWER PRODUCTS A Division of Hydraulic Fittings, Inc. HFI FLUID POWER PRODUCTS A Division of Hydraulic Fittings, Inc. ISO9001-2008 QUALITY MANUAL SCOPE HFI Fluid Power Products is a full line stocking distributor/manufacturer for both hydraulic and pneumatic

More information

AS 9100 Rev C Quality Systems Manual AS-050C-QM

AS 9100 Rev C Quality Systems Manual AS-050C-QM AS 9100 Rev C Quality Systems Manual AS-050C-QM Innovative Control Systems, Inc. 10801 N. 24 th Ave. Suite 101-103 Phoenix, AZ 85029 U.S.A. www.icsaero.com +01-602-861-6984 VOICE +01-602-588-9440 FAX Table

More information

The following is an example systems manual from a low volume (TE, but not an automotive supplier) company.

The following is an example systems manual from a low volume (TE, but not an automotive supplier) company. The following is an example systems manual from a low volume (TE, but not an automotive supplier) company. You will note that this is essentially a copy of ISO 9001:2000. I take this path because long

More information

ISO 22000:2005 SYSTEMKARAN ADVISER & INFORMATION CENTER SYSTEM KARAN ADVISER & INFORMATION CENTER FOOD SAFETY MANAGEMENT SYSTEM ISO 22000:2005

ISO 22000:2005 SYSTEMKARAN ADVISER & INFORMATION CENTER SYSTEM KARAN ADVISER & INFORMATION CENTER FOOD SAFETY MANAGEMENT SYSTEM ISO 22000:2005 SYSTEM KARAN ADVISER & INFORMATION CENTER FOOD SAFETY MANAGEMENT SYSTEM ISO 22000:2005 WWW.SYSTEMKARAN.ORG 1 www.systemkaran.org Foreword... 6 Introduction... 7 Food safety management systems Requirements

More information

ISO 9001:2015 QUALITY MANAGEMENT SYSTEM ***** ISO 14001:2015 ENVIRONMENTAL MANAGEMENT SYSTEM

ISO 9001:2015 QUALITY MANAGEMENT SYSTEM ***** ISO 14001:2015 ENVIRONMENTAL MANAGEMENT SYSTEM ISO 9001:2015 QUALITY MANAGEMENT SYSTEM ***** ISO 14001:2015 ENVIRONMENTAL MANAGEMENT SYSTEM ***** OHSAS 18001:2007 OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEM ***** QMS-EMS-OHS MANUAL Document #

More information

UNIT 10 CLAUSE-WISE INTERPRETATION OF ISO 22000: 2005

UNIT 10 CLAUSE-WISE INTERPRETATION OF ISO 22000: 2005 ISO 22000:2005 UNIT 10 CLAUSE-WISE INTERPRETATION OF ISO 22000: 2005 Structure 10.0 Objectives 10.1 Introduction 10.2 Clause-wise Explanation of the Standard 10.2.1 Clause 1: Scope 10.2.2 Clause 2: Normative

More information

External approval and/or acknowledgment requirements apply prior to issuance or revision of this document: Yes No. Yes PROPRIETARY DOCUMENT No

External approval and/or acknowledgment requirements apply prior to issuance or revision of this document: Yes No. Yes PROPRIETARY DOCUMENT No TITLE: EECTIVE DATE: 09/18/2014 External approval and/or acknowledgment requirements apply prior to issuance or revision of this document: Yes No Yes PROPRIETARY DOCUMENT No TABLE O CONTENTS QUALITY POLICY

More information

Kim Christiansen, Danish Standards 1

Kim Christiansen, Danish Standards 1 12-06-2014 Kim Christiansen, Danish Standards 1 ISO 14001 revision from CD.2 to DIS Out of Padova (February 1014) the document was too long - remove redundancies from text and annex, and to delete implementation

More information

PURCHASE ORDER ATTACHMENT Q-201 SOFTWARE QUALITY SUBCONTRACTOR REQUIREMENTS TASK DESCRIPTIONS - PURCHASE CATEGORY "A"

PURCHASE ORDER ATTACHMENT Q-201 SOFTWARE QUALITY SUBCONTRACTOR REQUIREMENTS TASK DESCRIPTIONS - PURCHASE CATEGORY A PURCHASE ORDER ATTACHMENT Q-201 SOFTWARE QUALITY SUBCONTRACTOR REQUIREMENTS TASK DESCRIPTIONS - PURCHASE CATEGORY "A" 1. SOFTWARE QUALITY PROGRAM. This attachment establishes the software quality requirements

More information

TC176/IAF ISO 9001:2000. Auditing Practices Group

TC176/IAF ISO 9001:2000. Auditing Practices Group TC176/IAF ISO 9001:2000 Auditing Practices Group The ISO 9000 Advisory Group identified auditor competence as a critical issue when ensuring the credibility of ISO 9001:2000 certification. Auditing Practices

More information

Lawrence Wastewater Management System Manual

Lawrence Wastewater Management System Manual Department Department of of of Lawrence Lawrence Utilities of City City City Lawrence Wastewater Management System Manual Consistent with: ISO 14001 Standard OHSAS 18001 Standard National Biosolids Partnership

More information

ADMINISTRATIVE INTERNAL AUDIT Board of Trustees Approval: 03/10/2004 CHAPTER 1 Date of Last Cabinet Review: 04/07/2017 POLICY 3.

ADMINISTRATIVE INTERNAL AUDIT Board of Trustees Approval: 03/10/2004 CHAPTER 1 Date of Last Cabinet Review: 04/07/2017 POLICY 3. INTERNAL AUDIT Board of Trustees Approval: 03/10/2004 POLICY 3.01 Page 1 of 14 I. POLICY The Internal Audit Department assists Salt Lake Community College in accomplishing its objectives by providing an

More information

Proprietary Document Disclosure Restricted To Employees and Authorized Holders

Proprietary Document Disclosure Restricted To Employees and Authorized Holders Revision Level: A Page 1 o f 33 Revision Level: A Page 2 o f 33 (This page left blank intentionally.) Revision Level: A Page 3 o f 33 S i g n a t u r e P a g e Reviewed By Management Representative: 1

More information

ISO/DIS 9001: 2014 comparison with ISO 9001:2008. ISO 9001:2015 Updates. (Based on Draft International Standard, DIS) ISO/DIS 9001 ISO 9001:2008

ISO/DIS 9001: 2014 comparison with ISO 9001:2008. ISO 9001:2015 Updates. (Based on Draft International Standard, DIS) ISO/DIS 9001 ISO 9001:2008 ISO 9001:2015 Updates (Based ondraft International Standard, DIS) August 2014 Page 1 ISO 9001:2015 Updates (Based on Draft International Standard, DIS) ISO/DIS 9001: 2014 comparison with ISO 9001:2008

More information

INTERNATIONAL STANDARD

INTERNATIONAL STANDARD INTERNATIONAL STANDARD ISO 9000 Third edition 2005-09-15 Quality management systems Fundamentals and vocabulary Systèmes de management de la qualité Principes essentiels et vocabulaire Reference number

More information

KLINGE COATINGS. 3.1 Deviation A deviation addresses material, which has not been produced or has a known material substitution.

KLINGE COATINGS. 3.1 Deviation A deviation addresses material, which has not been produced or has a known material substitution. the latest, approved revision of this document please refer to the website (external) or master list (internal). Replaces: QP-06-200 Original issue date: May 22, 2003 1.0 PURPOSE 1.1 The Objective of this

More information

Process Mapping and Process- Based Internal Audits

Process Mapping and Process- Based Internal Audits Process Mapping and Process- Based Internal Audits Presented by Shannon Craddock of Perry Johnson Registrars, Inc. February 5, 2014 Today s Topics Why Are We Doing This? Process Terminology Process Mapping

More information

Supplement 1 to EA-2/13 EA Cross Border Accreditation Policy and Procedure for Cross Border Cooperation between EA Members

Supplement 1 to EA-2/13 EA Cross Border Accreditation Policy and Procedure for Cross Border Cooperation between EA Members Publication Reference EA-2/13 M S1: 2013 Supplement 1 to EA-2/13 EA Cross Border Accreditation Policy and Procedure for Cross Border Cooperation between EA Members Interpretation of terminology Used in

More information

UNIFIED FACILITIES GUIDE SPECIFICATIONS ************************************************************************** SECTION TABLE OF CONTENTS

UNIFIED FACILITIES GUIDE SPECIFICATIONS ************************************************************************** SECTION TABLE OF CONTENTS USACE / NAVFAC / AFCEC / NASA UFGS-01 45 00.00 40 (November 2017) ----------------------------------- Preparing Activity: NASA Superseding UFGS-01 45 00.00 40 (November 2014) UNIFIED FACILITIES GUIDE SPECIFICATIONS

More information

ISO 9001: 2015 Quality Management System Certification. Awareness Training

ISO 9001: 2015 Quality Management System Certification. Awareness Training ISO 9001: 2015 Quality Management System Certification Awareness Training ISO 9001: 2015 STRUCTURE The new standard is modeled around the ISO Directive Annex SL, a high level structure (HSL) based on the

More information

Quality Assurance Manual Revision 8 3/16/18

Quality Assurance Manual Revision 8 3/16/18 Quality Assurance Manual Revision 8 3/16/18 Uncontrolled Copy Table of Contents 1.0 SCOPE... 4 1.1 General...4 1.2 Application...4 2.0 NORMATIVE REFERENCE... 4 3.0 TERMS AND DEFINITIONS... 4 4.0 CONTEXT

More information

Summary of ISO 9001:2015 New and Changed Requirements

Summary of ISO 9001:2015 New and Changed Requirements This is a summary of the new and changed ISO 9001:2015 requirements compared to ISO 9001:2008. 4. Context of the Organization 4.1 Changes Understanding the Organization and its Context New requirement

More information

QUALITY ASSURANCE AND QUALITY CONTROL MANUAL

QUALITY ASSURANCE AND QUALITY CONTROL MANUAL 1 QUALITY ASSURANCE AND QUALITY CONTROL 2 TABLE OF CONTENTS SECTION 1 SECTION 2 SECTION 3 SECTION 4 SECTION 5 SECTION 6 SECTION 7 SECTION 8 SECTION 9 SECTION 10 QUALITY POLICY & AUTHORITY MANAGEMENT RESPONSIBILITY

More information

NTA Metropolitan Mass Transit System. To: All Bidders Re: Tender 055/2017 for the Signaling and Train Control of the Red Line Project. Addendum No.

NTA Metropolitan Mass Transit System. To: All Bidders Re: Tender 055/2017 for the Signaling and Train Control of the Red Line Project. Addendum No. Date: 12 th July 2017 #1069265 To: All Bidders Re: Tender 055/2017 for the Signaling and Train Control of the Red Line Project Addendum No. 5 Addendum no. 5 is issued for inclusion into the tender documents.

More information