The student explains the role of staffing within an organization. The student is expected to:

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1 Lesson Plan You re Hired! Course Title: Business Management Session Title: You re Hired! Performance Objective: Upon completion of this lesson, the student will understand the importance of human resources to any business. Approximate Time: When taught as written, this lesson should take 4-5 days to complete. Specific Objectives: Students will understand the activities that occur in a human resources department. Students will identify procedures in recruiting and selecting new employees. Students will understand legislation relating to employment. Preparation TEKS Correlations: This lesson, as published, correlates to the following TEKS. Any changes/alterations to the activities may result in the elimination of any or all of the TEKS listed. The student explains the role of staffing within an organization. The student is expected to: (c)(4)(A) explain or define the major federal employment laws (c)(4)(B) define adverse impact and employment discrimination (c)(4)(C) identify sexual harassment in the workplace (c)(4)(D) explain the methods of recruiting potential employees (c)(4)(E) define the selection process for new employees (c)(4)(F) explain the needs and types of training for newly hired employees (c)(4)(H) explain how employees should be compensated in a competitive environment (c)(4)(K) explain the need and benefits of a diverse workforce (c)(4)(L) research contemporary cases addressing recruitment, downsizing, and diversity using appropriate online resources Interdisciplinary Correlations: English: (b)(1)(A) Reading/Vocabulary Development determine the meaning of grade-level technical academic English words in multiple content areas (e.g., science, mathematics, social studies, the arts) derived from Latin, Greek or other linguistic roots and affixes (b)(1)(C) Reading/Vocabulary Development infer word meanings through the identification and analysis of analogies and other word relationships. 1

2 110.33(b)(12)(B) Reading/Media Literacy evaluate the interactions of different techniques (e.g., layout, pictures, typeface in print media, images, text, sound in electronic journalism) used in multi-layered media (b)(12)(C) Reading/Media Literacy evaluate the objectivity of coverage of the same event in various types of media (b)(12)(D) Reading/Media Literacy evaluate changes in formality and tone across various media for different audiences and purposes. Occupational Correlation (O*Net Training and Development Specialists Similar Job Titles: Corporate Trainer, Job Training Specialist, Training Coordinator Tasks: Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives. Design, plan, organize and direct orientation and training for employees or customers of industrial or commercial establishment. (Soft) Skills: Speech clarity; originality; oral expression Accommodations for Learning Differences: It is important that lessons accommodate the needs of every learner. These lessons may be modified to accommodate your students with learning differences by referring to the files found on the Special Populations page of this website. Teacher Preparation: References: 1. Business Principles and Management, Everard Burrow, South-Western Thompson Learning Instructional Aids: 1. You re Hired! Presentation 2. Labor Laws Report Assignment #1 3. Labor Laws Report Assignment #1 Rubric 4. College Major Research Table Assignment #2 5. College Major Research Table Assignment #2 Rubric 6. Job Offer Scenario T-Chart Assignment #3 7. Job Offer Scenario T-Chart Assignment #3 Rubric 2

3 Materials Needed: 1. Posterboard or flip chart paper 2. Markers Equipment Needed: 1. Computers for students to complete projects 2. Projector for presentation Learner Preparation: 1. Ask students what they think the most important resource of any business is. The most common response will probably be money. Discuss with them that humans are the most important resource because people are responsible for effective use of all of the resources of the business, including money. Lesson Plan Introduction (LSI Quadrant I) 1. Ask students if they have heard of the phrase human resource management. Human resources are also referred to as personnel. Students may have heard of that term. Determine which students have or have had jobs in the past. Ask them for the steps they went through to get the job and what happened shortly after they were hired, such as training. List the activities that are mentioned on the board or document camera for each student who responds. After several jobs and steps are listed, have students take turns circling the activities that each job had in common. Important Terms for this Lesson: Human resource management all activities involved with acquiring, developing, and compensating the people who do the company s work 360-degree feedback a form of performance evaluation which utilizes feedback gathered from a broad range of people with whom the employee works, both inside and outside the organization Employee assistance programs provide confidential problem-solving, counseling, and support services for employees Job description a list of the basic tasks that make up a job Job specification a list of the qualifications a worker needs to do the job Performance review or appraisal the process of assessing how well employees are doing their jobs Promotion the advancement of an employee within a company to a position with more authority and responsibility Transfer the assignment of an employee to another job in the company that generally involves the same level of responsibility and authority as the person s current work Discharge the release of the employee from the company due to inappropriate work behavior Layoff temporary or permanent reduction in the number of employees because of a change in business conditions Employee turnover the rate at which people enter and leave employment in a business during a year Exit interview a formal interview with an employee who is leaving the company to determine the person s attitudes about the company and suggestions for improvement Compensation the pay and other benefits employees receive in exchange for their labor Wage pay based on an hourly rate Salary pay based on a time frame other than hourly, such as weekly or monthly Commission plan pays employees a percentage of the volume of sales for which they are responsible 3

4 Piece-rate plan pays the employee a fixed rate for each unit produced Combination plan a pay plan that provides each employee a small wage or salary and adds incentive pay based on the person s performance Bonus money paid at the end of a specific period of time for performance that exceeds the expected standard Employee benefits all forms of compensation and services the company provides to employees in addition to salaries and wages Profit-sharing plan a benefit plan that pays employees a small percentage of the company s profits at the end of the year Pension plan a company-sponsored retirement plan that makes regular payments to employees after retirement Flextime lets employees choose their own work hours, within specified limits Job-sharing allows two people to share one full-time job Cafeteria plan a program in which employees can select the benefits that meet their personal needs Outline Outline (LSI Quadrant II) Instructors can use the presentation, slides, handouts, and the Internet in conjunction with the following outline. MI Outline I. Human Resource Management Activities A. Employment 1. Recruiting 2. Determining qualifications 3. Hiring 4. Transfers, promotions, retirements, dismissals B. Wages and Benefits 1. Developing a pay system 2. Insurance 3. Vacations 4. Other benefits C. Employee Relations 1. Negotiating labor contracts with unions 2. Provide support materials and training 3. Compliance with equal employment and affirmative action laws D. Health and Safety 1. Safety trainings 2. Work-related injuries and illnesses 3. Wellness and fitness programs E. Performance Management 1. Develop, with management, evaluation system and materials 2. Provide 360-degree feedback people who are peers of the employee contribute performance feedback F. Employee Assistance Programs 1. Confidential support services for 4 Notes to Instructor Use presentation as aid. Without people, there would be no businesses. That is why Human Resources is so important. There is much more involved with Human Resources than merely hiring employees. On the board, posterboard, or flipchart write the topics on the left from A-G. Assign each of the topics to different student pairs. Give them a few minutes to research their topic on the Internet and have them write a phrase or two about what their topic covers. Then go over each of the

5 II. III. employees 2. Usually voluntary 3. Facilitate activities that help employees balance work and personal lives G. Employment Planning and Research 1. Maintain and review employee records 2. Research competitive employment information Selecting Personnel A. Establishing a need 1. Employees may leave 2. Company may be growing 3. Job description created 4. Job specification created B. Recruiting applicants 1. Current employees 2. Unsolicited applicants 3. Employment agencies 4. Other sources a. Colleges and universities b. Vocational and technical schools c. Advertising d. Internet C. Processing applications 1. Review applications for minimum qualifications 2. Conducting interviews 3. Check references 4. Administer tests for knowledge and skills 5. Interview conducted by someone in the department with the opening 6. Final selection made 7. New employee paperwork filled out Promoting, Transferring, and Releasing Employees A. Promotion companies encouraged to fill positions by promotion (promoting from within ) B. Transfer lateral move 1. To gain experience, better chance for promotion 2. Growth or reduction in departments 3. Employee choice 4. Personality conflicts C. Discharge = fired D. Layoff 1. HR helps employees plan topics with them and add to them as needed. Have students go to the following site: o/ocos021.htm#outloo k. Go over with them what it is that Human Resource Specialists actually do. Explain to students the details involved in recruiting applicants for jobs. Have students look at various college web sites to see if they have career placement centers. These can be a valuable resource for college graduates. Explain to students some of the policies related to your job, regarding hiring from within, i.e., posting a job within the district before it becomes available to the public. Ask students to research on the Internet reasons why employees may be laid off, transferred, or 5

6 IV. 2. HR may help locate jobs 3. HR offers counseling 4. HR can provide retraining E. Employee Turnover the rate at which employees enter and exit a company F. Exit Interview an interview upon an employee s leaving a company Employee Compensation A. Wage and Salary Plans 1. Time Plan pay based on amount of time worked 2. Performance plan a. Commission plan b. Piece-rate plan 3. Combination plan a. Encourages cooperation b. Includes a bonus fired. Have them volunteer their responses and put on the board or document camera. Then discuss with them if they think the reasons provided are fair or not. Discuss with students the different types of jobs that get different types of pay, for example, hourly pay for part-time jobs, commission for real estate or sales, and piece-rate for assembly work. V. Employee Benefits A. Customary Benefits 1. Profit-sharing 2. Pension plan B. Hours of Work 1. Flextime 2. Job sharing C. Other Benefits 1. Free- or low-cost professional services 2. Day care 3. Cafeteria plans benefits that can be customized based on what the employee s preferences are VI. Employment Laws A. OSHA safety and health standards B. Fair Labor Standards Act established minimum wage Discuss other benefits employees receive aside from monetary compensation. Explain that these are things they will need to consider when they get jobs as they get older. Have students conduct Internet research for different companies to see what benefits they offer. Some companies also offer tuition reimbursement. Have each of them print out a document that displays the company name and a couple of the benefits they offer so they can be displayed and other students can see each other s research. Laws are in effect that protect employees on their jobs. There are safety and health 6

7 C. Social Security Act 1. Pensions to retired workers 2. Medicare D. Unemployment Insurance pays unemployed workers E. Workers Compensation insurance for death, injury, or illness resulting from employment F. Civil Rights Act of 1964 prohibits discrimination G. Equal Pay Act prohibits unequal pay for men and women for similar work H. Americans with Disabilities Act prohibits discrimination on the basis of physical or mental disabilities I. Family and Medical Leave Act permits workers to take up to 12 weeks of unpaid leave for the birth or adoption of a child and for personal illness or illness of an immediate family member standards through OSHA. Retirement can be somewhat protected through Social Security. Workers Compensation can protect workers from accidents or injuries on the job. People with disabilities are protected from discrimination as are other groups of employees. And recently, workers can take up to 12 weeks for various reasons through the Family and Medical Leave Act which can be a very important law for families. Copy and Paste Multiple Intelligences Graphic in appropriate place in left column. Application Guided Practice (LSI Quadrant III): So far students have discussed jobs that they may have had which are appropriate for their age group. Now have students work in pairs to conduct Internet research on the common job-search web sites to locate human resource jobs. On poster board or flip chart paper, they will write the job descriptions for three jobs that they locate, including the job title and three tasks for each job. Place around the room and highlight the similarities and differences between the job titles students have researched. Independent Practice (LSI Quadrant III): Labor Laws Report Assignment #1 Students will create a report using MLA format. The topic of the report will be to compare and contrast at least five of the major labor laws that may affect them in the future. This information is located at the Department of Labor web site listed as #2 of the reference section in this lesson. Students may research additional laws as well. College Major Research Table Assignment #2 Students will create a two-column table using word processing software listing five colleges/universities in one column and college course descriptions (in phrases) for Human Resource Management courses in the other column. There should be two courses for each college listed. The descriptions need only contain phrases as opposed to copying entire paragraphs that may be in some descriptions. 7

8 Job Offer Scenario T-Chart Assignment #3 Students will make a decision for the following job offer scenario: You have been offered a position of Sales Supervisor at a major retail outlet. You will be paid $17 per hour and you hope to work full-time, 40 hours per week, but no vacation pay or insurance. If you take off for any reason, you do not get paid for it. You were also offered a Sales Manager position at a competitor retail store for a salary of $30,000 with insurance and 2 weeks paid vacation. However, you will be required to work overtime, especially during inventory time twice per year, and because you would be a salaried employee, you will not get additional pay for the overtime hours. Your T-Chart document is to include a mathematical analysis of both job offers, one on each side of the T- Chart. It will also include an explanation of the possible benefit or consequence of each aspect of the offer such as: 1) which job pays more per hour, considering overtime, 2) vacation or not, 3) insurance or not, 4) number of possible hours to work, and 5) possible future job considerations based on the job title selected (supervisor vs. manager). Your final decision must be identified. Summary Review (LSI Quadrants I and IV): Q: What are 3 of the many functions that Human Resources perform? A: Wages and benefits, employee relations, and health and safety for the business. Q: What different types of pay are there for employees? A: Salary, hourly, commission, piece-rate, and a combination of different types Q: Which act prohibits discrimination? A: The Civil Rights Act of 1964 Q: What is 360-degree feedback? A: A form of performance appraisal in which feedback is received from employees peers and well as from customers. Q: Which agency would ensure the safety and health of employees at their workplace? A: The Occupational Safety and Health Administration (OSHA). Evaluation Informal Assessment (LSI Quadrant III): 1. Instructor will observe students during Independent Practice. 2. Instructor will assist students as needed. Formal Assessment (LSI Quadrants III and IV): Use the assigned rubrics to evaluate the two Independent Practice Assignments (LSI Quadrant III). Extension Extension/Enrichment (LSI Quadrant IV): 1. Interview 2 different managers regarding several human resource issues: 1) the top 3 soft skills they look for in a candidate, and 2) the top 3 hard skills the candidates posses. 2. Go to the OSHA web site listed as reference #6 above and research the Top Enforcement Cases as well as the Top 10 Standards Violated. Write a one-page report summarizing your findings from these topics as well as the student s opinion regarding what they think would have happened if OSHA was not around to enforce their regulations and take the appropriate action in these instances. 8

9 You re Hired! Independent Practice Assignments Labor Laws Report Assignment #1 Students will create a report using MLA format. The topic of the report will be to compare and contrast at least five of the major labor laws that may affect them in the future. This information is located at the Department of Labor web site listed as #2 of the reference section in this lesson. Students may research additional laws as well. College Major Research Table Assignment #2 Students will create a two-column table using word processing software listing five colleges/universities in one column and college course descriptions (in phrases) for Human Resource Management courses in the other column. There should be two courses for each college listed. The descriptions need only contain phrases as opposed to copying entire paragraphs that may be in some descriptions. Job Offer Scenario T-Chart Assignment #3 Students will make a decision for the following job offer scenario: You have been offered a position of Sales Supervisor at a major retail outlet. You will be paid $17 per hour and you hope to work full-time, 40 hours per week, but no vacation pay or insurance. If you take off for any reason, you do not get paid for it. You were also offered a Sales Manager position at a competitor retail store for a salary of $30,000 with insurance and 2 weeks paid vacation. However, you will be required to work overtime, especially during inventory time twice per year, and because you would be a salaried employee, you will not get additional pay for the overtime hours. Your T-Chart document is to include a mathematical analysis of both job offers, one on each side of the T-Chart. It will also include an explanation of the possible benefit or consequence of each aspect of the offer such as: 1) which job pays more per hour, considering overtime, 2) vacation or not, 3) insurance or not, 4) number of possible hours to work, and 5) possible future job considerations based on the job title selected (supervisor vs. manager). Your final decision must be identified. 9

10 You re Hired! Labor Laws Report Assignment #1 Student Name: CATEGORY Organization Information is very organized with wellconstructed paragraphs and subheadings. Information is organized with wellconstructed paragraphs. Information is organized, but paragraphs are not well-constructed. The information appears to be disorganized. Quality of Information Information clearly relates to the main topic. It includes several supporting details and/or examples. Information clearly relates to the main topic. It provides 1-2 supporting details and/or examples. Information clearly relates to the main topic. No details and/or examples are given. Information has little or nothing to do with the main topic. Mechanics No grammatical, spelling or punctuation errors. Almost no grammatical, spelling or punctuation errors A few grammatical spelling, or punctuation errors. Many grammatical, spelling, or punctuation errors. Internet Use Amount of Information Successfully uses suggested internet links to find information and navigates within these sites easily without assistance. All topics are addressed and all questions answered with at least 2 sentences about each. Usually able to use suggested internet links to find information and navigates within these sites easily without assistance. All topics are addressed and most questions answered with at least 2 sentences about each. Occasionally able to use suggested internet links to find information and navigates within these sites easily without assistance. All topics are addressed, and most questions answered with 1 sentence about each. Needs assistance or supervision to use suggested internet links and/or to navigate within these sites. One or more topics were not addressed. Total Score Maximum 100 Points 10

11 You re Hired! College Major Research Table Assignment #2 Student Name: CATEGORY Organization Content is well organized using table cells and columns to organize information. Content is adequately organized, but the overall organization of topics appears flawed. Content organization is less than adequate. There was no clear or logical organizational structure. Mechanics No misspellings or grammatical errors. Three or fewer misspellings and/or mechanical errors. Four misspellings and/or grammatical errors. More than 4 errors in spelling or grammar. Requirements All requirements are met and exceeded. All requirements are met. One requirement was not completely met. More than one requirement was not completely met. Attractiveness Makes excellent use of font, color, graphics, effects, etc. to enhance the table. Makes good use of font, color, graphics, effects, etc. to enhance to table. Makes use of font, color, graphics, effects, etc. but occasionally these detract from the table content. Use of font, color, graphics, effects etc. but these often distract from the table content. Content Covers topic indepth with details and examples. Subject knowledge is excellent. Includes essential knowledge about the topic. Subject knowledge appears to be good. Includes essential information about the topic but there are 1-2 factual errors. Content is minimal OR there are several factual errors. Total Score Maximum 100 Points 11

12 You re Hired! Job Offer Scenario T-Chart Assignment #3 Student Name: CATEGORY or less Attractiveness The T-chart is exceptionally attractive in terms of design, layout, and neatness. The T-chart is attractive in terms of design, layout and neatness. The T-chart is acceptably attractive though it may be a bit messy. The T-chart is distractingly messy or very poorly designed. It is not attractive. Mechanics Capitalization and punctuation are correct throughout the T-chart. There is 1 error in capitalization or punctuation. There are 2 errors in capitalization or punctuation. There are more than 2 errors in capitalization or punctuation. Required Elements The T-chartincludes all required elements as well as additional information. All required elements are included on the T- chart. All but 1 of the required elements are included on the T-chart. Several required elements were missing. Knowledge Gained Job Offer Decision Student can accurately answer all questions related to facts in the T-chart and processes used to create the poster. Decision clearly and emphatically stated. Student can accurately answer most questions related to facts in the T-chart and processes used to create the poster. Decision stated adequately. Student can accurately answer about 75% of questions related to facts in the T-chart and processes used to create the poster. Decision waivered. Student appears to have insufficient knowledge about the facts or processes used in the T-chart. No decision identified at all. Total Score Maximum 100 Points 12