Building and Leading Teams BUILDING EFFECTIVE TEAMS COMPETENCY MAP. SLP Level 1 workshop competencies mapped to SLP2 Leadership Advantage tracks

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1 Building and Leading Teams Work/Life Balance Career Development Problem Solving and Decision Making Setting and Priorities Leader as Motivator WORK/LIFE BALANCE BUILDING EFFECTIVE TEAMS SELFKNOWLEDGE Upward Relationships COMFORT AROUND HIGHER MGT. Conflict CONFLICT MANAGEMENT PROBLEM SOLVING COMPETENCY MAP MOTIVATING OTHERS SLP Level 1 workshop competencies mapped to SLP2 Leadership Advantage tracks Dismissing an Employee CUSTOMER FOCUS DELEGATION MANAGING DIVERSITY DEVELOPING EMPLOYEES MANAGING AND MEASURING WORK Performance Leadership Advantage Track Communicating Bad News CONFRONTING EMPLOYEES PRIORITY SETTING Diversity SLP COMPETENCY DIRECTING OTHERS LISTENING INTERPERSONAL SAVVY The Emotionally Intelligent Leader HIRING AND STAFFING Hiring New Employees Customer Focus Delegation Developing People Coaching Coaching Giving and Receiving Feedback

2 SLP LEVEL 2: LEADERSHIP ADVANTAGE Competency Alignment with SLP Show below is content in Leadership Advantage that may help you further develop specific competencies from Level 1 of the Strategic Leadership Program. Tracks include a variety of assets; videos are 2 7 minutes in duration. Find tracks and videos by logging in to your Leadership Advantage account ( and using the search function. Once you ve performed a search, you can filter by content type (e.g., videos, books, or resources). To access a track with all its related content, select Portal as the content type and then select Launch. SLP Level 1 Competency Related Tracks Related Videos Building Effective Teams Comfort around Higher Management Conflict Management Building and Leading Teams Leading Effective Meetings Ethics, Integrity, and Trust Attracting and Retaining Talent Upward Relationships Communicating Bad News Leading Effective Meetings Upward Relationships Conflict Adversity: Teamwork Delivers Success Building A Team Of Talent Creating High Performance Teams Driving Innovation Through Teams Enabling Success: Empowering People and Teams Motivating Your Team Results Through Individual Accountability and Cross Functional Teams Setting Team Goals The Importance of Trust and Teamwork The Power of Team Problem Solving The Importance of Names Reaching Out Resolving Conflicts with Customers and Partners Solving Complex Problems PAGE 2

3 Confronting Employees Customer Focus Delegation Developing Employees Dismissing an Employee Communicating Bad News Customer Focus Delegation Coaching Developing People Attracting and Retaining Talent Career Development Leader as Motivator Be Courageous and Authentic: Call it Like it is Feedback in Person Only Giving Feedback Successful Managers Know How to Communicate Aligning Your Solution with Customer's Needs Being A Customer-Driven Organization Customer Focus Deep Customer Understanding Exceptional Operations Management: Focusing on the Customer External Focus: It's Your Customers and Not Your Competition Focus on the Right Data to Understand Customer Interest Managers Need to Understand their Customer's Business and Strategy Never Take a Customer for Granted The Customer Defines Value Training Through Delegating Trust Your Leaders to Grow the Business Coaching & Mentoring: Find the Guru Coaching and Mentoring for Career Development Coaching: What Gets You 90% There Effective Coaching Give Them the Rope Giving Feedback How to Coach and Mentor Mentoring Matters The Importance of Mentoring PAGE 3

4 Directing Others Hiring and Staffing Interpersonal Savvy Coaching Delegation Hiring New Employees Attracting and Retaining Talent The Emotionally Intelligent Leader Accountability Coaching & Mentoring: Find the Guru Coaching and Mentoring for Career Development Coaching: What Gets You 90% There Getting Results Giving Feedback How to Coach and Mentor Leaders Must Provide A Clear Direction Positive Feedback: Create Moments of Inspiration Stay Close to your People: Provide Direction; Speak Less and Listen More Emotional Intelligence Makes the Difference in Candidates Hiring and Keeping Good People Hiring as a Burden People at the Top Should Do the Hiring Rehiring Employees Who Leave Be an Olympic Listener Communication is a Two-Way Process Develop Your EQ The Importance of Communication The Need for Emotional and Social Intelligence in Global Leaders The Value of Communication Be an Olympic Listener Communication is a Two-Way Process Deep is Critical to an Effective Partnership Leaders are Listeners Leadership: Know Yourself; Treat People Well and Listen Is the Art of Selling Stay Close to your People: Provide Direction; Speak Less and Listen More The Three Tools A Senior Leader Must Use: Self-Disclosure; Inquiry and PAGE 4

5 and Measuring Work Performance Coaching Creating High Performance Teams Getting Results Keys to Performance Management Performance: Three Areas of Focus Mindsets and Performance What Really Drives Performance: Look at the Numbers Diversity Diversity Are You Diversity-Challenged? Open Innovation: The Power of Diversity Redefining Diversity The Importance of Diversity The Importance of Diversity of Thought Why Strategic Diversity Management Now? Motivating Others Priority Setting Problem Solving Leader as Motivator Setting and Priorities Creative Thinking Critical Thinking Goal Setting Project Management Strategic Thinking Problem Solving and Decision Making Creative Thinking Critical Thinking Leading Innovation Engagement is More than Motivation Learn to Motivate People Internally Meaningful Motivators Motivating Employees Through Growth Opportunities Motivating Your Team Keys to Performance Management Solving Complex Problems All Great Ideas Come Between Disciplines Be a Part of the Solution Problem Solving: Keep Asking Why Situations vs. Problems Solving Complex Problems The Power of Team Problem Solving PAGE 5

6 Self-Knowledge Career Development Creative Thinking Critical Thinking Decisiveness Ethics, Integrity, and Trust Perseverance and Flexibility The Emotionally Intelligent Leader 21 Days to Change a Habit A Challenge Is an Opportunity Career Advice: Balance Responsibility; Capability and Risk Evaluating Your Career Satisfaction Goal Attainment: Getting to Performance Stay True to Your Passion To Learn Your Talents Invite Future Feedback Your Values Are Your Actions Work/Life Balance Work/Life Balance To Achieve Work-Life Balance Do What Makes You Happy PAGE 6

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