COURSE CATALOGUE UNIVERSITY

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1 COURSE CATALOGUE UNIVERSITY

2 MECOMS UNIVERSITY COURSES OVERVIEW 1 Essential 1.1 Functional 1.2 Technical MECOMS Energy and Utilities E-learning (MEU) MECOMS Functional Overview Classroom (MFO) MECOMS Implementation Workbench E-learning (MIW) MECOMS Technical Overview Classroom (MTO) MECOMS Concepts and Frameworks Classroom (MCF) 2 Advanced 2.1 Functional MECOMS Product and Contract Management Classroom (MPCM) MECOMS Functional Meter Data Management Classroom (MFMDM) MECOMS Billing & Credit Management Classroom (MBCM) MECOMS Functional Application Management Classroom (MFAM) 2.2 Technical MECOMS Technical Meter Data Management Classroom (MTMDM) 3 Nutshell MECOMS in a Nutshell Classroom (MNUT) MECOMS Technical for Non-Technicals Classroom (MTNT) 4 Custom MECOMS Custom Training Classroom (MCT)

3 SELF-STUDY: MECOMS ENERGY AND UTILITIES UNIVERSITY Introduction The goal of this training is to give the trainees a basic knowledge of the energy and utilities market. The training is set up around four aspects. First we ll take a look at the different market parties, by explaining multiple international market models. A few key concepts within the energy market as well as MECOMS are discussed in the next section. In the section processes we ll see which processes are being performed within the energy and utilities market. And last but not least we ll explain to the trainees why MECOMS is necessary in the market. Summary Type > > E-learning Level > > Essential MECOMS Energy and Utilities training > > Energy and utilities introduction > > Key concepts for the energy market and MECOMS > > Energy and utilities processes > > MECOMS processes > > Basic foundation for any other training After the e-learning it is possible to execute a short test to check what your understanding is of this e-learning. The test needs to be finished before starting the MECOMS Functional Overview training. Certification > > No certification available. Objective At the end of the training the trainee will be able to: > > Understand de-regulation is happening everywhere but is different in every country > > Know the different market parties and their role within the market > > Give a high level overview of the market processes > > See why MECOMS is the right product to work with in the energy market > > Participate in the MECOMS Functional Overview training Training frequence scheduling > > The course can be followed whenever the trainee wants. If the trainee follows the course as preparation to the MECOMS Functional Overview training, the tests regarding the training need to be executed successfully (on the Friday before the course starts). Conditions > > The trainee needs to have access to the MECOMS Portal. Language > > English Prices The course material is free of charge. The course is available on the MECOMS Portal. Contact Request your training via the MECOMS Portal: be/mecoms/partner/pages/training-overview.aspx No access yet? Go to: For more information, contact us at: training@mecoms.com Target Audience This training is for everybody who needs to know more about the energy and utilities market. But more specific, this training is mandatory for all people who will follow the MECOMS Functional Overview training. Additional info Duration > > The duration of this training is about half a day up to a day. > > The e-learning is built up in different chapters and can be split over blocks of approximately one hour.

4 Training overview Module 1 - Energy and utilities Introduction > What is the energy and utilities market > Regulated versus deregulated market > Current challenges Module 2 - Market Parties > Regulated market versus de-regulated markets > An example of a regulated market > Multiple examples of deregulated markets in different continents Module 3 - MECOMS Key concepts > Key concepts in the energy market > Key concepts regarding MECOMS Module 4 - MECOMS Process Wheel > Contact lifecycle > Asset lifecycle > Customer lifecycle > Product lifecycle > Commodity lifecycle Module 5 - Why MECOMS (Introduction to the sales-track) > High level proposition > A few numbers and figures > Testimonials from customers > An online test will be taken to see if the trainees are up to date with all information

5 CLASSROOM: MECOMS FUNCTIONAL OVERVIEW UNIVERSITY Introduction The MECOMS Functional Overview training is a first step to get to know the prospect to cash processes in MECOMS. After a few tips and tricks on how to work with MECOMS, we ll start executing the different processes. This training focuses on how to interpret the setup and how to execute the standard prospect to cash processes. Summary Type > > Class room training Level > > Essential MECOMS Functional Overview The course starts from a MECOMS environment that is already setup (example: products are already configured and certificates are setup). Each process will be approached in two ways: We will apply a best practice on how to execute a process, and then we will focus on errorsolving. Every process will be explained with theoretical examples and hands-on exercises. Example: you will update the tariffs of a product and will learn to solve errors when the update would fail. You will execute a device replacement and learn what to do when the device replacement does not succeed. The training covers following processes: > > Activities > > Product and tariff management > > Billing and invoicing management > > Contract management > > Meter data management - Meter reading processing - Consumption processing - Time series processing > > Asset management - Metering asset management > > Billing and invoicing management > > Dunning Certification > > Included, last day in the afternoon Objectives The objective of this training is to provide the trainees a clear overview on how to execute the standard processes through MECOMS. You will learn which and how processes are supported by the standard MECOMS product and understand the MECOMS terminology. After attending this course, you will be able to give valuable input to the implementation team on how you want the processes to work in MECOMS. Target Audience > > Consultants, both functional and technical, who will work with MECOMS > > Key-Users of MECOMS customers who will be involved during the implementation of MECOMS from the start of the project until completion. > > Sales Professionals from MECOMS Partners to understand which processes can be improved and automated with MECOMS, without the need to know how the setup is done. Additional Info Duration 4 Days between working hours from 09:00hrs until 17:00hrs. A one-hour lunch is scheduled. Training frequency schedule Course dates are published in the Training Schedule on the MECOMS Portal. Training on-site at your location or on dates of your preference is depending on the availability of our Trainers. Language English. Conditions A minimum of 4 trainees is required to schedule and confirm the training. The maximum number of trainees per training is 8. Prices Training at Ferranti Computer Systems Headquarter (Antwerp) > > per person Training on request (other location) > > per training (minimum 4/maximum 8 trainees) > > Hotel and travel expenses for the trainer Contact Request your training via the MECOMS Portal: be/mecoms/partner/pages/training-overview.aspx No access yet? Go to: For more information, contact us at: training@mecoms.com

6 Training overview Day 1: Introduction, customer communications and product management > Energy and utilities introduction > Customer communication - Customer versus prospect - Net regions - Account types - > Product management - B2C products - B2B product models Day 2: Master Data and Contract Management > Master Data - Connections - Devices - Configurations MMR - Configurations SMR > Contract management - B2C contracts - Agreement specific tariffs - Workflows Day 3: Meter Readings, Validation and Calculation, Billing and Credit Management > Meter Readings, Validation and Calculation - Meter Data Management Process - Codes - Context and Content validation - Validation rules > Billing and Credit Management - Billing validation - Agreements - Billing run - Consolidation - Dunning - Customer classification Day 4: Implementation exercise and certification

7 SELF-STUDY: MECOMS IMPLEMENTATION WORKBENCH UNIVERSITY Introduction The MECOMS Implementation Workbench is an application that we have designed to help you to implement MECOMS faster. With the MECOMS Implementation Workbench, you can use templates to configure MECOMS according to our best practices of business processes. You can also tailor the existing templates to your specific needs and to improve your customers business processes. The MECOMS Implementation Workbench enables you also to create your own templates for custom processes and to add extensions to the existing templates. Summary Type > > E-learning Level > > Essential MECOMS Implementation Workbench How to use the MECOMS Implementation Workbench, is explained in an e-learning document. Overview: > > Introduction MECOMS Implementation Workbench > > Customer projects: - Overview of a lifecycle - Create new activities - Escalate activities - Add new workbenches - Assign new employees in lifecycles and process groups - Reviews - Objectives of these E-Learning courses for you > > Consult documentation on MECOMS Processes > > How to change setup > > How to organize tasks within your project team > > How to deploy the setup to an environment > > How to create your own template > > How to get test cases in your own Visual studio online account Target Audience These E-Learning courses are developed for: > > Project Managers, Business Analysts and Subject Matter Expert at MECOMS Customers. > > Project Managers, System Architects, Application Consultants, Development Consultants and Technology Consultants at MECOMS Partners. Training schedule > > The course can be followed whenever the trainee wants. Language > > English Conditions > > The trainee needs to have access to the MECOMS Portal. Prices > > The course material is free of charge. > > The course is available on the MECOMS Portal. Access the MECOMS Implementation Workbench The MECOMS Implementation Workbench is available for professionals from MECOMS Customers and MECOMS Partners. To access the MECOMS Implementation Workbench, you need an account which you can obtain through sending an to support@ mecoms.com in which you request an account for the MECOMS Implementation Workbench with the name of your project, the name of the project manager and address of the project manager. Documentation is available at your fingertips for each detailed utility process in the MECOMS Implementation Workbench. Contact Request your training via the MECOMS Portal: be/mecoms/partner/pages/training-overview.aspx No access yet? Go to: For more information, contact us at: training@mecoms.com Additional Info Duration > > The duration of this training is about half a day up to a day. > > The e-learning is built up in different chapters and can be split over blocks of more or less an hour.

8 Training overview Module 1: Introduction MIW > Introduction Module 2: Customer Projects > Overview of a lifecycle > Create new activities > Escalate activities > Add a new workbench > Assign new employees in lifecycles and process groups > Create a new product environment > Setup a link with your own visual studio online account > Copy the test cases > Create a test plan > Request access for a new user of the project > Update a workbench > Customizations on excel files > Add a new process group to a lifecycle >

9 CLASSROOM: MECOMS TECHNICAL OVERVIEW UNIVERSITY Introduction The MECOMS Technical Overview Training is the foundation for MECOMS Professional Developers, MECOMS Administrators and MECOMS Solution Architects. In a five-day training program, the trainees will get an introduction into MS Dynamics AX development and will get to know MECOMS. This provides you with the skills required to be proficient within MECOMS Development. You ll be introduced to the tools available in the Microsoft Dynamics AX 2012 development environment. Furthermore, aspects related to technical implementations are explained combined with intensive Hands-on training. Summary Type > > Class room training Level > > Essential MECOMS Technical Overview > > MECOMS Technical best practices > > MECOMS Architecture > > MECOMS Base Types, Tables > > MECOMS Time Slicing > > MECOMS Process Logging > > MECOMS Service Components > > MECOMS Events > > Extensive foundation for MECOMS technical project implementations Certification > > Included, last day of the training. Objective At the end of the training the trainee will be able to: > > Start implementing the MECOMS product on a technical level > > Attend the MECOMS Technical Meter Data Management training. > > Attend the MECOMS Concepts and Frameworks training. Target Audience > Professional Developers > Solution architects Prerequisites > > Understanding of Object Oriented principles. > > Understanding of Databases. > > prerequisites are simply guidelines, attitude and determination enables you to succeed. Additional Info Duration > > 5 Days between working hours from 09:00hrs until 17:00hrs. > > A one-hour lunch is scheduled. Training Shedule > > Course dates are published in the Training Schedule on the MECOMS Portal. > > Training on-site at your location or on dates of your preference is depending on the availability of our Trainers. Language > > English Conditions > > A minimum of 4 trainees is required to schedule and confirm the training. > > The maximum number of trainees per training is 8. Prices Training at Ferranti Computer Systems Headquarter (Antwerp) > > per person Training on-site at Client > > per training (minimum 4/maximum 8 trainees) > > Hotel and travel expenses for the trainer Contact Request your training via the MECOMS Portal: be/mecoms/partner/pages/training-overview.aspx No access yet? Go to: For more information, contact us at: training@mecoms.com

10 Training overview Day 1 > Introduction Information Model, Architecture > Best Practices, Base Types & Tables, Help Files > Understand the architecture and development environment > Describe the Microsoft Dynamics AX architecture > Use the Application Object Tree to develop new elements Day 2 > MECOMS Forms > Create and manage data types > Create and manage tables > Read, Write, and Understand Basic X++ > Describe X++ > Work with X++ statements Day 3 > MECOMS Classes > Work with classes > Use X++ to manipulate data > Manage exceptions in X++ > MECOMS Service Components > MECOMS Logging Framework Day 4 > MECOMS Time Slicing Framework > MECOMS Events Framework Day 5 > Certification Day (Implementation MECOMS )

11 CLASSROOM: MECOMS CONCEPTS & FRAMEWORKS UNIVERSITY Introduction The goal of this training is to give the trainees a good technical overview of the MECOMS Concepts and frameworks. Effective technical instruction must be highly varied and interactive to keep attention levels high, promote teamwork between the students and instructor, and solidify knowledge through hands-on learning. MECOMS University Training provides instruction to meet every learning need: (Intensive group instruction, one-to-one instruction attention, Hands-on labs, question and answer drills, Independent study) On the last day of this training, the trainees will be challenged to show their knowledge in a certification exam. Summary Type > Class room training Level > Advanced MECOMS Concepts & Frameworks Training > > Introduction > > MECOMS Billing Function > > MECOMS Properties > > MECOMS Import Framework > > MECOMS Journals > > MECOMS Time Slicing > > MECOMS Process Logging > > Process Workflow Framework (PWF) > > Smart Data Application Server (SDAS) Certification > > Included, last day in the afternoon Objective At the end of the training the trainee will be able to: > > Start implementing the MECOMS Concepts and framework on technical level. > > Participate the MECOMS Concepts and Frameworks exam. > > Start the MECOMS Advanced Trainings Target Audience This training is for trainees who have technical experience with MECOMS and knowledge of the Dynamics AX 2012 development. Prerequisites Technical experience with MECOMS is a plus, however if one of the following requirements is met you can attend this course: > > Certified in MECOMS Technical Overview > > Experience in Dynamics AX Additional Info Duration > > 4 Days between working hours from 9:00 until 17:00, and is typically given from Monday to Thursday. > > A one-hour lunch is scheduled. Training frequence scheduling > > Course dates are published in the Training Schedule on the MECOMS Portal. > > Training on-site at your location or on dates of your preference is depending on the availability of our Trainers. Conditions > > A minimum of 4 trainees is required to schedule and confirm the training. > > The maximum amount of trainees per training is 8. Language > > English Prices Training at Ferranti Computer Systems Headquarter (Antwerp) > > per person Training on-site at Client > > per training (minimum 4/maximum 8 trainees) > > Hotel and travel expenses for the trainer Contact Request your training via the MECOMS Portal: be/mecoms/partner/pages/training-overview.aspx No access yet? Go to: For more information, contact us at: training@mecoms.com

12 Training overview Day 1 > Introduction > MECOMS Billing Function > MECOMS properties > MECOMS Import Framework Day 2 > MECOMS journals > MECOMS Time Slicing > MECOMS Process Logging Day 3 > Smart Data Application Server (SDAS) Day 4 > Process Workflow Framework (PWF) > Certification exam (Implement a business case)

13 CLASSROOM: MECOMS FUNCTIONAL PRODUCT & CONTRACT MANAGEMENT UNIVERSITY Introduction The Product and contract management training is a functional training providing more in-depth knowledge on the set up of products for B2C and B2B and dealing with contracts in MECOMS. In a 4 days training the trainees will learn how to set up products for the B2C market. They will get introduced in the B2B market processes and will go more in detail in the product model setup, contract management, quotation, pricing and billing functionality of MECOMS. With hands-on labs, the student will learn to think about the functional processes and teach him/her how to deal with the processes within MECOMS. The goal of these advanced trainings is to get the trainees up to a next level of expertise in MECOMS. On the last day of the training, the trainees will also be challenged to show their knowledge in a certification exam. Summary Type > > Class room training Level > > Advanced MECOMS Product & Contract Management > MECOMS Key concepts > B2C Product Set-up > MECOMS Pricing & Quotation Processes > MECOMS Basic Contract Management > Expert foundation for MECOMS functional project implementations > Process driven exercises Certification > > Included, last day in the afternoon Objective After following the classroom training the trainee will be: > An advanced expert in the Product Functionality > Able to implement the MECOMS product on a functional level for Product Management (B2C and B2B) and Contract Management. > Able to participate the MECOMS Advanced certification exam for Product & Contract Management. Target Audience This training is for everybody who needs to know more about contract and product management and customer lifecycle within MECOMS. This can be functional profiles as well as technical profiles that need a profound functional knowledge. A few examples: Solution architects, application consultants, developers, business consultants, of the most important key concepts of the MECOMS Functional Overview training as preparation for this more advanced training. Additional Info Duration > > 4 Days between working hours from 09:00hrs until 17:00hrs. > > A one-hour lunch is scheduled. Language > > English Training Schedule > > Course dates are published in the Training Schedule on the MECOMS Portal. > > Training on-site at your location or on dates of your preference is depending on the availability of our Trainers. Prices Training at Ferranti Computer Systems Headquarter (Antwerp) > > per person Training on-site at Client > > per training (minimum 4/maximum 8 trainees) > > Hotel and travel expenses for the trainer Contact Request your training via the MECOMS Portal: be/mecoms/partner/pages/training-overview.aspx No access yet? Go to: For more information, contact us at: training@mecoms.com Prerequisites > Trainees must be certified for the MECOMS Functional Overview training > Or at least study the training manual with definitions/descriptions

14 Training overview Day 1 > Set-up products for B2C > Introduction to the B2B market > Process Overview Day 2 > Basic product model - Set up - Contract management - Quotation - Pricing and billing > Set-up Contract Management Day 3 > Set-up product model using deals and spot prices - Set up - Contract management - Quotation - Pricing and billing > Set-up product model using different timeframes - Set up - Contract management - Quotation - Pricing and billing Day 4 > Implementation Exercise > Certification Exam

15 CLASSROOM: MECOMS FUNCTIONAL METER DATA MANAGEMENT UNIVERSITY Introduction MECOMS Functional Meter Data Management training is a functional training providing more in-depth knowledge on the Meter Data Management functionality in MECOMS. In a 4-day training the trainees will learn how to setup key concepts for MDM, setup formulas and validation rules, work with certificates and configurations for Manual Read Meters and Smart Meters, upload and validate metering data. With hands-on labs, the student will learn to think about the functional processes and teach him/her how to deal with the processes and functionality within MECOMS. The goal of these advanced trainings is to get the trainees up to a next level of expertise in MECOMS. On the last day of the training, the trainees will also be challenged to show their knowledge in a certification exam. Summary Type > Class room training Level > Advanced MECOMS Functional Training > > MECOMS Key concepts > > MECOMS MDM Processes > > Expert foundation for MECOMS functional project implementations > > Process driven exercises Certification > > Included, last day in the afternoon Objective After following the classroom training or going through the self-study material, the trainee will be: > > An advanced expert in the MDM functionality > > Able to implement the MECOMS product on a functional level for MDM > > Able to participate the MECOMS Advanced certification exam Meter Data Management Target Audience This training is for everybody who needs to know more about the commodity lifecycle within MECOMS concerning the meter to consumption processes. This can be functional profiles as well as technical profiles that need a profound functional knowledge. A few examples: Solution architects, application consultants, developers, business consultants, Prerequisites > > Trainees must be certified for the MECOMS Functional Overview training > > Or at least study the training manual with definitions/descriptions of the most important key concepts of the MECOMS Functional Overview training as preparation for this more advanced training. Additional Info Duration > > 4 Days between working hours from 9:00 until 17:00, and is typically given from Monday to Thursday. > > A one-hour lunch is scheduled. Training frequence scheduling > > Course dates are published in the Training Schedule on the MECOMS Portal. > > Training on-site at your location or on dates of your preference is depending on the availability of our Trainers. Conditions > > A minimum of 4 trainees is required to schedule and confirm the training. > > The maximum amount of trainees per training is 8. Language > > English Prices Training at Ferranti Computer Systems Headquarter (Antwerp) > > per person Training on-site at Client > > per training (minimum 4/maximum 8 trainees) > > Hotel and travel expenses for the trainer Contact Request your training via the MECOMS Portal: be/mecoms/partner/pages/training-overview.aspx No access yet? Go to: For more information, contact us at: training@mecoms.com

16 Training overview Day 1 MMR > Set up of the key concepts that can be used in formulas for MMR - Calendars - SLP - Average consumption > Set up new formulas for MMR > Working with certificates and configurations for MMR > Working with MMR metering data based on the set up formulas Day 2 MMR/SMR > Set up validation formulas for MMR > Working with validation rules for MMR > Uploading files and resolve import errors MMR > Set up of the key concepts that can be used in formulas for SMR - Calendars - Territories and correction factors - Properties Day 3 SMR > Set up new formulas for SMR > Working with certificates and configurations for SMR > Set up validation formulas for SMR > Working with validation rules for SMR > Uploading files and resolve import errors SMR Day 4 > Certification Exam

17 CLASSROOM: MECOMS FUNCTIONAL BILLING AND CREDIT MANAGEMENT UNIVERSITY Introduction The MECOMS Functional Billing and Credit Management training is a functional training providing more in-depth knowledge on the Billing and Credit Management functionalities in MECOMS. In a 4 day training the trainees will learn how to setup the Billing processes (billing parameters, follow up the billing run, solve billing errors, billing validation, billing invoice run, ) and the Credit Management processes (customer classification, cash payment, direct debit payment, payment by transfer, collection letters, payment plan, insolvency, ) With hands-on labs, the student will learn to think about the functional processes and teach him/her how to deal with the processes and functionality within MECOMS. The goal of these advanced training is to get the trainees up to a next level of expertise in MECOMS. On the last day of the training, the trainees will also be challenged to show their knowledge in a certification exam. Summary Type > Class room training MECOMS Functional Billing & Credit Management Training > MECOMS Key concepts > MECOMS Billing and Credit Management Processes > Expert foundation for MECOMS functional project implementations > Process driven exercises MECOMS Certification > Included, last day in the afternoon Objective After following the classroom training or going through the self-study material, the trainee will be: > > An advanced expert in the Billing and Credit Management functionalities > > Able to execute a successful billing invoice run and deal with a customer who pays the invoices or doesn t pay the invoices > > Able to participate the MECOMS Advanced certification exam MECOMS Functional Billing and Credit Management Target Audience This training is for everybody who needs to know more about the customer lifecycle within MECOMS concerning the billing and credit management processes. This can be functional profiles as well as technical profiles that need a profound functional knowledge. A few examples: Solution architects, application consultants, developers, business consultants. Prerequisites > > Trainees must be certified for the MECOMS Functional Overview training > > Or at least study the training manual with definitions/descriptions of the most important key concepts of the MECOMS Functional Overview training as preparation for this more advanced training Additional Info Training at Ferranti Computer Systems Headquarter (Antwerp) > > 4 Days between working hours from 9:00 until 17:00 > > A one-hour lunch is scheduled Training schedule > > Course dates are published in the Training Schedule on the MECOMS Portal > > Training on-site at your location or on dates of your preference is depending on the availability of our Trainers Language > > English Conditions > > A minimum of 4 trainees is required to schedule and confirm the training. The maximum amount of trainees per training is 8 Prices Training at Ferranti Computer Systems Headquarter (Antwerp) > > per person Conditions > > per training (minimum 4/maximum 8 trainees) > > Hotel and travel expenses for the trainer Contact Request your training via the MECOMS Portal: be/mecoms/partner/pages/training-overview.aspx No access yet? Go to: For more information, contact us at: training@mecoms.com

18 Training overview Day 1: Billing preparation and billing invoice run (part I) > Overview billing process > Preparation for billing run: - Product Management - Invoice types - Billing validation > Billing invoice run (part I): - Billing run and parameters - Follow up billing run - Solve the billing errors - Day 2: Billing invoice run (part II) > Billing invoice run (part II): - Consolidation (standard, deviation consolidation group, deviating override settings) - Validation - Posting - Settlement - Generation Day 3: Credit Management > Credit Management - Customer classification - Cash payment - Direct Debit - Transfer/Matching - Collections - Collection letters - Payment Plan - Insolvency Day 4: Implementation exercise and Certification Exam > Implementation exercise > Certification Exam

19 CLASSROOM: MECOMS TECHNICAL METER DATA MANAGEMENT UNIVERSITY Introduction The MECOMS Technical Meter Data Management is the foundation for MECOMS Developers and MECOMS Solution Architects. In an extensive 4-day training program, the trainees will learn how to develop and customize MECOMS MDM module. This is one of the most pivotal items in the architecture of MECOMS. During this training session the students will see everything they need to know concerning MS SQL Server 2012 Integration Services (SSIS) and MECOMS MDM. All items are explained and hands-on exercises are executed by the students themselves. The goal of these advanced trainings is to get the trainees up to a next level of expertise in MECOMS. On the last day of the training, the trainees will also be challenged to show their knowledge in a certification exam. Summary Type > > Class room training Level > > Advanced MECOMS University > > MECOMS Implementation manuals > > Self-study documents > > Implementation driven exercises MECOMS Technical Meter Data Management > > ECOMS architecture and its MDM component > > MS SQL Server 2012 Integration Services > > Reactive Extensions development & customization Certification > > Included, last day in the afternoon Objective At the end of the training, the trainee will be able to: > > Start implementing the MECOMS product on a MDM technical level > > Create SDAS Service Component with the MECOMS Implementation Workbench > > Installing MECOMS Pipeline services > > Create batch group (SSIS synchronisation) > > Create new input adapter > > Create new MECOMS Validation function > > Creata new MECOMS Calculation function > > Overview MECOMS Webservices > > Extend MECOMS SSIS Packages with new field functionality Target Audience This training is for everybody who needs to know install/technically setup the MDM SDAS functionality and to change the standard software. > > Solution architects > > Developers > > System administrator Prerequisites Trainees must be certified MECOMS for AX (MTAX) Trainees must have Basic knowledge of SQL, system administration and object oriented development. Additional Info Duration > > 4 Days between working hours from 09:00hrs until 17:00hrs. > > A one-hour lunch is scheduled. Training Shedule > > Course dates are published in the Training Schedule on the MECOMS Portal. > > Training on-site at your location or on dates of your preference is depending on the availability of our Trainers. Language > > English Conditions > > A minimum of 4 trainees is required to schedule and confirm the training. > > The maximum amount of trainees per training is 8. Prices Training at Ferranti Computer Systems Headquarter (Antwerp) > > per person Training on-site at Client > > per training (minimum 4/maximum 8 trainees) > > Hotel and travel expenses for the trainer Contact Request your training via the MECOMS Portal: be/mecoms/partner/pages/training-overview.aspx No access yet? Go to: For more information, contact us at: training@mecoms.com

20 Training overview Day 1 > MECOMS architecture (SDAS) > Create SDAS Service Component > Installing MECOMS Pipeline Services > Create Batch group > Create new input adapter Day 2 > Add new Field to table and synchronize with SDAS (SSIS) > Customize existing MECOMS SVS elements Day 3 > Create new Calculation Function > Create new Validation Function > Implementation exercise Day 4 > Certification exam

21 CLASSROOM: MECOMS IN A NUTSHELL UNIVERSITY Introduction Not working with MECOMS day in day out, but always wanted to know what it s all about? Follow our one-day training MECOMS in a Nutshell! Summary Type > > Class room training Level > > Nutshell MECOMS in a nutshell After a short introduction of the energy and utilities market, we ask the question You re building a new house. What do you need to do to get connected to the electricity grid? This question is the starting point of a prospect to cash cycle executed in MECOMS. Approach The students will be guided through the different prospect to cash processes (product management, contract management, meter data management, billing and credit management). The high level processes will be explained in theory and executed within MECOMS. Objective This training explains what MECOMS is all about, without too much detail. After this training the students have an overview of the basic MECOMS processes and will be able to explain these processes in a theoretical way. Training Frequency Schedule > > Course dates are published in the Training Schedule on the MECOMS Portal. > > Training on-site at your location or on dates of your preference is depending on the availability of our Trainers. Language > > English Prices Training at Ferranti Computer Systems Headquarter (Antwerp) > 450 per training Training on-site at Client > per training (minimum 4/maximum 8 trainees) > Hotel and travel expenses for the MECOMS trainer Contact Request your training via the MECOMS Portal: be/mecoms/partner/pages/training-overview.aspx No access yet? Go to: For more information, contact us at: training@mecoms.com Target Audience Executive roles, sales professional, supporting services, everybody who wants to get a basic knowledge of the prospect to cash process within MECOMS. Additional Info Duration > > 1 Day between working hours from 09:00hrs until 17:00hrs. > > A one-hour lunch is scheduled.

22 Training overview Day 1: MECOMS in a Nutshell > Introduction market parties > Tips and tricks MECOMS > Introduction MECOMS > Contract Management > Master Data - Asset - Connection - Configuration > Meter Readings > Billing > Activities > Move-in and Move-out processes >

23 CLASSROOM: MECOMS TECHNICAL FOR NON-TECHNICALS UNIVERSITY Introduction In our one-day technical training program, the trainees will get to know the basic understanding of MECOMS high level aspects related to technical implementations are explained in combination with hands-on exercises. Summary Type > > Class room training Level > > Nutshell MECOMS Technical for Non-Technicals > > MECOMS Object Model > > Terminology > > Architecture overview > > Base types, tables and user interfaces overview Objective At the end of the training the trainee will be able to: > > Estimate technical implementations for the MECOMS product > > Execute small technical tasks during a MECOMS implementation > > Follow the MECOMS Technical Training Target Audience > > Application Consultants > > Project Managers > > Sales professional > > Supporting Services Language > > English Conditions > > A minimum of 4 trainees is required to schedule and confirm the training. > > The maximum amount of trainees per training is 8. Prices Training at Ferranti Computer Systems Headquarter (Antwerp) > > 450 per person Training on-site at Client > > per training (minimum 4/maximum 8 trainees) > > Hotel and travel expenses for the trainer Contact Request your training via the MECOMS Portal: be/mecoms/partner/pages/training-overview.aspx No access yet? Go to: For more information, contact us at: training@mecoms.com Prerequisites > > Energy & utilities knowledge is preferred but not needed. Additional Info Duration > > 1 Day between working hours from 09:00hrs until 17:00hrs. > > A one-hour lunch is scheduled. Training schedule > > Course dates are published in the Training Schedule on the MECOMS Portal. > > Training on-site at your location or on dates of your preference is depending on the availability of our Trainers.

24

25 CLASSROOM: MECOMS FUNCTIONAL CUSTOM TRAINING UNIVERSITY Introduction The MECOMS University develops a training from MECOMS Training modules tailored to your needs and expectations. Summary Type > Class room training Level > Advanced MECOMS Functional Custom Training > The MECOMS University will create tailored training material and will deliver the training. The development of the tailored training course will be done in cooperation with the implementation team with all parties involved (customer, partner, Ferranti) and will be based on the training framework. About the Training Framework A training framework is a compilation of building blocks (MECOMS Training module) where each building block represents a complete training for a process. Every building block can be used in each single training. This enables to create tailored trainings by combining different building blocks. Target Audience Users who work with MECOMS on a daily basis. Conditions & Prices The MECOMS Functional Custom training is created upon request of the client. The duration and content is discussed together with the client. These trainings have no fixed duration. The price of the training will depend on the number of preparation days and the number of training days. These trainings are often organized on-site at the client but can also be organized at the Ferranti offices if training facilities are available. Contact Request your training via the MECOMS Portal: be/mecoms/partner/pages/training-overview.aspx No access yet? Go to: For more information, contact us at: training@mecoms.com A trainer of the MECOMS University can be engaged to deliver the custom training repeatedly at a frequency preferred, based on the amount of (new) staff to be trained. This will be done in cooperation with you to ensure the training material used is always up to date. Objective The objective of this training is to prepare users to execute the daily processes after the go live of the project.

26

27 Global Headquarters Ferranti Computer Systems NV Romeynsweel Antwerp BELGIUM T F info@ferranti.be MECOMS_UNIVERSITY_COURSE_CATALOGUE_ENG_ MECOMS_UNIVERSITY_COURSE_CATALOGUE_ENG V2_ Ferranti Computer 2017 Systems Ferranti NV, Computer all rights reserved. Systems MECOMS NV, all is rights a trademark reserved. of Ferranti MECOMS Computer is a Systems trademark NV. of Ferranti Computer Systems NV. Microsoft and and Microsoft Dynamics Dynamics AX are either AX are registered either registered trademarks or trademarks of or Microsoft trademarks Corporation of Microsoft in the United Corporation States and/or in the other United countries. States and/or other countries.

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