IOSH Food & Drink Group Event Developing Safety Cultures. Telling Stories. Jak Thomas. IOSH F & D Group Event Developing Safety Cultures 28/03/12
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1 IOSH Food & Drink Group Event Developing Safety Cultures Jak Thomas
2 - how we have used video based communication to develop our culture The Vision: low accident workplace where people take care for themselves and take care of others interdependent culture The Mission: become the safest milling and baking company in the UK
3 the story so far 1. See what can happen (2009) 2. So what did we learn (2010) 3. Leadership & Engagement and now 4. The Safety Game (2012)
4 1. See what can happen (2009) Accident Case Studies Plant Supervisor - Health & Safety Role Model. Don t rush around; don t cut corners; if you think something is unsafe don t use it; if you think anything is unsafe report it to your line manager. Carol, is very clear about how her accident happened and knows now it was preventable she s really committed to putting safety first. Carol Wright AB West Brom IOSH F & D Group Event Accident case studies DVD with real AB people involved in actual accident and near miss situations. Carol Objective: - Engage people with the Safety First Vision of establishing an interdependent H & S culture; people looking after themselves and their colleagues. Context: - LTI Accident rate relatively high with unsafe acts a as common factor. Evidence of unsafe behaviours arising from audit processes (and CCTV!) Low rate of hazard and near miss reporting. CCTV
5 See what can happen (2009) Accident Case Studies Fork Truck Driver & Health - Safety Role Model. I feel very bad about the accident it made me feel scared to drive my FLT I tried to stop him driving the truck he wasn t trained I wish I d told someone to stop him doing it. It s not just those who are injured who are affected ask Lamin. Simple 2 way communication or use of the hazard and near miss reporting system could have prevented the accident from happening. Lamin Sillah AB Walthamstow IOSH F & D Group Event The Outcome: - Positive engagement lots of noise people animated and involved; Noticeable upturn in hazard and near miss reporting; Accident reduction rate accelerated; The default number for accidents in each period reset to zero; H & S rating in employee survey increased by 8% - (culture measure) Added Value wider use in H & S training established themes for future comms. initiatives Lamin
6 2. So what did we learn (2010) IOSH F & D Group Event The Road to Safety: - Safety journey analogy New incidents but with similarities to the 2009 campaign Reinforce Safety First care for self and care for others vision Formalise hazard and near miss process Introduce Stop Think Go de-mystify risk assessment and enable point of work RA On the Road to Safety If there s a hazard or risk or if you re in doubt STOP. THINK about and size up the risk and take act to eliminate the hazard or reduce the risk. Only proceed to GO when happy everyone is safe.
7 Leadership 2011 Accidents Hurt People... Jon...a learning programme for understanding Health and Safety Leadership and Culture Fletch Mah
8 Engagement 2011 Bad Hand......a learning programme about our safety culture IOSH F & D Group Event Bad Hand Incidents Bad Hand Close Objectives: - Reinforce Safety First Vision Again Raise hazard and risk awareness Promote H & NM reporting Build personal risk mangement knowledge and skills
9 So what has been the impact?
10 measuring success
11 measuring success
12 measuring success and audit employee survey HSE interventions external recognition.and, and and.
13 and now
14 The Safety Game (2012)
15 IOSH F & D Group Event
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