Orientation Booklet. Background

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Brianna Willis
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2 1 Orientation Booklet Background COMMIT, the Blended Training Programme is being piloted in the 6 states of Maharashtra, Tamil Nadu, Assam, West Bengal, Telangana and Haryana with the objective to improve public service delivery and Promote Good-governance and citizen centricity of administration. The Blended Training Programme is strategically aligned and will supplement the 12-day Induction Training Programme (ITP) being implemented by DoPT for newly recruited (0-2 years) frontline state government functionaries who have received no training. Under COMMIT, all newly recruited frontline state government functionaries who have received no induction training for professional and personal development in last 5 years will be covered. Concept COMMIT will allow officers and faculty to take advantage of much of the flexibility and convenience of an online course while retaining the benefits of the face-to-face classroom experience. Under the Induction Training Programme (ITP), approximately 10,000 officers are trained in all states annually, on organizational and personal development and attitudinal orientation. Through the Blended Training Programme approximately officers will be covered in the pilot phase. The advantages of such a programme will be providing opportunities to more officers who have had limited or no training to build the requisite skills, knowledge and attitude; require limited classroom space; and offer the advantages of online learning combined with the social and instructional interaction.

3 COMMIT - Comprehensive Online Modified Modules for Induction Training : Programme Design : The Programme is 28 hours of blended training with 20 hours of e-learning and 8 hours of face-to-face training. The Participants will: 1. Attend a 1-day / 8 hours face-to-face orientation programme. 2. Have 60 days access to comple the 15 e-modules. The e-modules will be hosted on DoPT server and will be accessible to each participant through a dedicated user name and password, generated on registering on the Portal. 3. On completion of 20 hours of e-learning, will collect their certificates and provide feedback on the programme. Contents: 1. Orientation Booklet e-modules will include 12 Soft Skill & 3 Domain Modules which : 2

4 Orientation Booklet Goal Setting Duration: 45 Min Soft Skills Unit 1: Introduction to Goal Setting Unit 2: Setting SMARTER Goals Personal and Organisational Values Duration: 70 Min Unit 1: Personal Values Unit 2: Organisational Values Unit 3: Being Aligned with Organisational and Personal Values Time Management Unit 1: Why Time Management? Unit 2: Challenges to Time Management Unit 3: Prioritisation of Task Unit 4: Need for Focus Stress Management Unit 1: Evaluating Stress Unit 2: Stress at Work Unit 3: Tips and Tricks to Reduce Stress 3

5 COMMIT - Comprehensive Online Modified Modules for Induction Training Leadership Duration: 75 Min Unit 1: Define Leadership Unit 2: Alignment of Leader with Team Members Unit 3: Allocation of Tasks to Team Members by Leader Unit 4: Motivating Your Team as a Leader Unit 5: Lead Yourself Team Building Unit 1: High Performance Team Unit 2: Commitment from the Entire Team Unit 3: Team Member s Contribution Unit 4: Communicating with the Team Unit 5: Cooperation Among Team Members Problem Solving and Decision Making Duration: 90 Min Unit 1: Need for Problem Solving Unit 2: Define the Problem Unit 3: Different Perspectives to a Problem Unit 4: Analysing the Basic Cause of a Problem Unit 5: Divergent Thinking Unit 6: Steps to Structured Problem Solving 4

6 Orientation Booklet Communication for Citizen Centric Behaviour Duration: 120 Min Unit 1: Importance of Proper Communication Unit 2: Listening Unit 3: Active Listening Behaviours Unit 4: Being Assertive Unit 5: Good and Bad Grooming Unit 6: Impact of Bad Grooming Conflict Resolution Unit 1: Define Conflict Resolution Unit 2: Steps to Conflict Resolution Unit 3: Conflict Resolution Skills Unit 4: Try for a Win-Win in Negotiation Emotional Intelligence Duration: 70 Min Unit 1: Understanding Emotions Unit 2: Emotional Quotient Unit 3: Emotional Intelligence Unit 4: Tools to develop Emotional Intelligence 5

7 COMMIT - Comprehensive Online Modified Modules for Induction Training Personal and Professional Effectiveness Unit 1: Personal and Professional Effectiveness Unit 2: Being Efficient at Work Unit 3: Being Effective at Work Unit 4: Being Effective from Within Unit 5: Qualities of a Good Government Employee Motivation Duration: 75 Min Unit 1: Motivation Drives Performance Unit 2: Maslow s Hierarchy of Needs Unit 3: Motivating Self Unit 4: Self-Motivation Action Plan Domain Modules Right to Information Duration: 75 Min Office Procedures Duration: 90 Min Financial Accounts and Processes Duration: 75 Min 6

Orientation Booklet Implementation COMMIT modules will be hosted on DoPT server under the LRC link (http://www.doptlrc.in) of the Training Division.

8 Orientation Booklet Implementation COMMIT modules will be hosted on DoPT server under the LRC link ( of the Training Division. The programme will be manned by one nodal officer and one technical expert at the State ATIs. Access to Modules for Roll out of the Programme: Participating ATI s Technical person will be given 1 User ID and Password. Using this they will create unique User ID and Passwords for each officer participating in the Programme The ATI will hold a one-day face-to-face orientation programme for the participants conducted by the Master Trainers During the orientation participants will: - Receive an orientation booklet and a unique User ID and Password - Participate in an overview of the programme and workshop on the programme - Complete 2 modules Goal Setting and Personal and Organisational Values 60 days will be available to each participant to complete the remaining 13 of the 15 e-modules (12 soft skill modules and 3 domain modules) at their own pace Only on completion of 20 hours of e-modules, the participants will provide feedback and receive a Certificate of Completion, on prescribed dates and venue each month by the ATI 7

Human Capital TRAINING COURSES. Leading people. Leading organizations

Human Capital TRAINING COURSES CONTENTS Changing Behaviour People Skills 101 1 day 4 POPI Act (Protection of Personal Information Act) half day 5 The Power of Persuasion (Negotiation Skills) 1 day 6 E-Learning