JOB PROFILE. The principles or values that identify the way we work in the Department of Internal Affairs (DIA) are:

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1 JOB PROFILE Job Title: Harbourmaster/ Manager Lake Taupo Business Group: Local Government and Community Branch Local Government Services Reporting to: Manager, Local Government Services Location: Taupo Grade: 16 The Department of Internal Affairs Te Tari Taiwhenua The Department of Internal Affairs Te Tari Taiwhenua is the oldest government department and traces its history back to the structures put in place immediately after the signing of the Treaty of Waitangi. Today, the Department is a significant public sector organisation that serves and connects citizens, communities and government to build a strong safe nation. Our vision is that the Department of Internal Affairs is a recognised leader in public service known for innovation, essential to New Zealand, and trusted to deliver. We work to achieve these outcomes: Strong, sustainable communities/hapu/iwi Safer communities Trusted records of New Zealand identity Executive government is well supported Work Place Principles The principles or values that identify the way we work in the Department of Internal Affairs (DIA) are: We value people, We act with integrity, We provide outstanding service. The principles indicate what people can expect from the Department and what is expected from the individual. Business Overview The Local Government Services team is part of the Local Government and Community Branch in the Department of Internal Affairs (DIA). The Local Government and Community Branch promotes the building of strong communities and supports the local government system by providing policy advice on local government and voluntary sector issues, administering an array of local government legislation, administering a number of funding schemes and carrying some specific regulatory functions. Local Government Services undertake a number of the Department s operational responsibilities in regard to local government and is responsible for the management of the Lake Taupo Harbourmaster function as this is a statutory responsibility of the Minister of Local Government. It

2 also administers the Rates Rebates Scheme and the National Dogs Database, provides local government services to islands not in the district of a territorial authority and provides advisory and administrative support to the Local Government Commission. The Position The Harbourmaster/Manager Lake Taupo is a key role designed to ensure the successful delivery of regulatory and service delivery functions to the boating public on behalf of the Department. This includes the management of boating facilities, the regulation of boating activities on Lake Taupo, and the administration of the Lake Taupo Landing Reserve. The Harbourmaster/Manager Lake Taupo must have; Extensive experience in all aspects of boat handling and crew management. A minimum qualification of the New Zealand Coastal Masters certificate or equivalent. A current drivers license A current first aid certificate Good working knowledge of maritime legislation, rules and regulations relevant to Lake Taupo and the Safe Ship Management System. A good understanding of nautical and mechanical engineering Key Relationships The Harbourmaster/Manager Lake Taupo is accountable to the Manager, Local Government Services. They will also work closely with key internal and external clients and stakeholders including the following: Harbourmaster s Office Staff Recreational and commercial lake users Emergency Services Tuwharetoa Maori Trust Board Hapu Taupo District Council Waikato Regional Council Department of Conservation Taupo-nui -a -tia Management Board Maritime New Zealand New Zealand Police Coastguard Mighty River Power Ltd Genesis Power Ltd Staff Responsibilities The Harbourmaster/Manager Lake Taupo is responsible for the staff of the Harbourmaster s Office as follows: Deputy Harbourmaster General Hand Support Services Officer

3 Decision Making Authority The Harbourmaster/Manager has authority to exercise: o o Level 4 Financial delegations Level 4 Human Resources delegations Key Result Areas Boating Services Management Ensuring the provision of safe, timely, effective and efficient boating services for Lake Taupo. Establish and ensure the implementation of inspection, audit and maintenance regimes for berths, ramps and jetties. Manage contracts for specific works for the maintenance of berths, ramps and jetties. Approve, brief and audit ramp permit vendors Ensure the effective administration of berths Ensure the effective management of hazardous materials or pollution when required Lake Taupo Landing Reserve Management Effective management of the Lake Taupo Landing Reserve. Implement and ensure compliance with the Reserve Management Plan Ensure maintenance and upkeep of the Reserve and facilities including management of contracts for lawn mowing and waste collection Ensure the effective administration of tenancies, including dealing with tenancy disputes and changes to conditions of tenancy as appropriate Regulatory Enforcement Ensuring the successful delivery of regulatory powers under the Local Government Act and the enforcement of Lake Taupo regulations and maritime rules. Ensure the effective enforcement of the Lake Taupo regulations and maritime rules Ensure appropriate use of Harbourmaster s Office equipment for salvage operations, installation of private moorings, etc. Ensure the effective administration of mooring permits Ensure a plan is in place to raise public awareness of regulations and maritime rules Ensure effective search and rescue emergency capability is in place Develop and deliver training for honorary enforcement officers, including the co-ordination of their duties and compiling honorary enforcement officers incident reports Develop and ensure the effective implementation of maritime emergency procedure for fire on vessels, dangerous goods, collisions, sinkages and navigational damage Investigate accidents at the request of Maritime New Zealand Ensure the sound management of navigational and safety facilities Ensure complete prosecution process is followed, including conducting prosecutions in the District Court

4 Management of People The effective recruitment, development and support of the Harbourmaster Office staff, and the effective utilisation of those staff. Recruit, develop, support and retain high performing people including casual contract staff Implement an ongoing development and learning programme Undertake performance management (agreements, development plans, review and assessment) for members of their team Sustain a culture of high performance and accountability through motivating and inspiring their people, providing ongoing coaching and feedback and delegating assignments as appropriate Financial Management The effective utilisation of allocated financial resources. Manage the operating commitment register including obtaining quotes, ordering products or services and approving invoices Prepare, manage and monitor annual budgets Provide advice on resource availability for new initiatives including capital works or maintenance initiatives Oversee the collection of revenue Participate in regular financial reviews Authorise payment of invoices Planning and Reporting Participating in the business planning process and reporting on the achievement of the Harbourmaster s Office goals. Define and articulate the immediate and medium term deliverables for the Harbourmaster s Office team and ensure that these are reflected in business plans Comply with all reporting requirements as agreed with Manager, Local Government Services Provide advice and counsel to the Manager, Local Government Services on matters relating to the Harbourmaster s Office Stakeholder Relationship Management Building and maintaining effective relationships with key stakeholders, ensuring effective education and consultation takes place. Provide support for engagement with stakeholders on the management of facilities for Lake Taupo and the management of the Landing Reserve Maintain effective communication and consultation with Tuwharetoa Maori Trust Board, Taupo-nui-a-tia Management Board and Hapu on reserve use, lake beds and other lake issues

5 Maintain effective communication and consultation with Department of Conservation and other government departments, Taupo District Council and Waikato Regional Council regarding interfaces between their respective responsibilities Liaise with stakeholders concern issues of concern such as lake weed Capital Resource Management The efficient management of all crown-owned capital resources. Ensure the maintenance of all equipment such as boats, buildings, etc. Special Projects Undertaking special projects as required, such as the development of by-laws. Provide input into special projects from a local perspective Consult with key stakeholders and accurately represent their views to the department Make recommendations on special projects DIA Competencies Competencies describe the behaviour that reflects underlying skills, knowledge, attitudes and personal qualities required to perform at the expected level required. The competencies required for this job are in the DIA competency framework. The table below indicates the competency levels (from the DIA competency framework) required for this job. Competency Level Achieves Outcomes 4 Provides Outstanding Service 4 Collaborates and Builds Relationships 4 Manages Personal Responsibilities 3 Achieves Effectiveness for Maori 3 Manages Information and Uses Technology 3 Leading Business Performance 3 Achieves Outcomes This describes being proactive and innovative, and solving problems whilst managing risks, to produce worthwhile outcomes in our work and for the people of New Zealand. It connects to our vision to be a recognised leader in public service, known for innovation, essential to New Zealand and trusted to deliver. DIA major outcomes are derived from our purpose to serve and connect citizens, communities, and build a strong safe nation. Develops strategies to achieve business outcomes Seeks strategic alliances to achieve outcomes Leads business group or DIA initiatives Delivers on multiple projects or programmes Evaluates outcomes of business initiatives Identifies strategic and organisational risks Anticipates threats and opportunities to achieving outcomes for the business

6 Leads inclusive planning processes Ensures initiatives and interventions support successful outcomes for all Provides Outstanding Service This describes delivering professional effective public service to clients, external and internal, who use our services or products, and for the people of New Zealand. This competency connects with our vision to be a leader in public service, our purpose, and workplace principle, We provide outstanding service. Seeks to understand emerging and underlying long term needs of client groups Develops strategies to meet needs of diverse client groups Develops standards and mechanisms for quality service Empowers clients and communities to develop joint initiatives and own outcomes Seeks opportunities to improve products or services Ensures culturally appropriate policy and services are delivered Assesses impacts of new policies and procedure on clients Collaborates and Builds Relationships This is about working co-operatively, positively and effectively with and for colleagues, clients, other agencies, suppliers and stakeholders, to achieve outcomes in a public service environment. It relates to our workplace principles We value people and We act with integrity, and supports our vision to be recognised as a leader in public service. Visible and accessible to stakeholders and staff Initiates consultation with full range of stakeholder groups Works and influences across boundaries Creates a culturally safe work environment to attract and develop a diverse workforce Operates effectively in a range of cultural settings Creates opportunities and processes to support creativity, sharing of information and ideas Pulls disparate views into a coherent position Proactively manages positive working relationships Reaches negotiated positions without damaging relationships Handles issues that are politically sensitive Manages Personal Responsibilities Managing Personal Responsibilities describes the personal, professional, and ethical conduct required in the NZ Public Service. It also describes the flexibility necessary for individual success in a changing world. This competency connects to the DIA workplace principles We value people, and We act with integrity. It also connects to the Departmental and Public Service Codes of Conduct that guide our work practices and behaviour. Adapts personal style to situations Knows own strengths and weaknesses Addresses capability gaps and keeps up to date with professional development Recognises and values learning Demonstrates healthy work - life balance practices Manages health and safety responsibilities Champions and demonstrates ethical behaviour Implements policies of the Government of the day irrespective of personal views

7 Uses Government and political systems, structures effectively Achieves Effectiveness for Maori Achieves Effectiveness for Mäori describes working effectively with and for Mäori colleagues, clients and stakeholders, to ensure their specific needs are identified and met, and to create a positive work environment for Mäori. It relates to our Effectiveness for Mäori (EfM) strategies, policies and guidelines and supports our vision to be recognised as an EfM leader in public service. Contributes to the design and/or implements EfM actions to assist the team to achieve its EfM goals Encourages and supports staff to achieve the EfM competency required in their job Analyses EfM policy and implements appropriate actions to address team, business group or department issues Designs ways to provide culturally appropriate operational services at the team, business group and DIA levels Manages Information and Uses Technology Manages Information and Uses Technology describes managing information effectively, and using information and communication technology (ICT) to be efficient, productive, and to deliver a high standard of service in an e-government environment. This supports the DIA vision to be a recognised leader in public service, known for innovation, essential to New Zealand and trusted to deliver. Identifies where technology can improve efficiency for others Identifies issues and emerging ICT requirements Assists others to use technology to best advantage Determines information storage criteria for a team or business group Demonstrates and maintains good information management and security practices Leading Business Performance This specialist competency describes leading and managing people and the management of resources. Leaders of people accept the challenge for developing, coaching and nurturing their team members. Leaders maximise the quality and contributions of staff to achieve outputs, and create an environment where team members take responsibility for their actions to achieve Statement of Intent outcomes. Management of resources describes the sound understanding of and application of the most effective and efficient management practices to achieve DIA outputs and objectives. Gives honest, accurate and timely feedback seeking solutions not blame encouraging initiative and innovative actions looking for learning from mistakes Coaches people to develop their capability and encourages their personal development Plans and organises, delegating accountability and responsibility appropriately, giving others the latitude to do the task and develop Recognises and rewards achievements Confronts poor performance and unacceptable behaviour, in a timely manner, instigating appropriate remedial action to fix the problem not just the symptoms Seeks feedback on own performance, accepting constructive criticism without becoming defensive

8 Success in the Job You will know you have met all expectations when you have achieved the results and demonstrated the competencies listed above. Note: job profiles and competencies may change over time. Jobholders will be notified of any changes. Consultation will take place in the event of any material changes that affect the overall scope, function or possibly size of the job. Approved: Authorised Signature: Name: Position: Date: