CIP 2017 Project Outline

Transcription

1 Outline HR_SAND_1 1 Jul Jun 2018 Human Resources Management Business 4. Name: Reinforce GBG CSP Program and Cultivate Teamwork in GBG Our aim is to offer extensive exposures to the intern on different aspects of human resources functions. The intern will gain exposures in the following areas when assisting project owner/mentor to deliver the project : Coordinating and involving in the discussion/communication meetings with different levels of generation staff (i.e. BHs, SHs, Team Leader & frontline staff) to solicit their views on promoting customer service culture Conducting market research and benchmark best market practice on driving team spirit among colleagues in all levels To assist in collecting current staff s opinions on promoting CSP culture and benchmark market best practices with the aim to develop a motivated recognizing mechanism to reinforce customer service culture in GBG To assist in conducting market research and developing a Teamwork Program GBG CSP Reinforcement Program and integrate into GBG website GBG Teamwork Program and integrate into GBG website Assist in delivering ad-hoc projects related Human Resources Good communication and analytical skills Can do attitude and willing to learn Proficiency in MS office Learning the process of conducting culture program in a sizable organization

2 Outline HR_SAND_2 1 Jul Jun 2018 Human Resources Management Business 4. Name: Development of On-line Graduate Trainee Application Platform and 3-level soft skill training framework to support soft skills competency model Our aim is to offer extensive exposures to the intern on different aspects of human resources functions. The intern will gain exposures in the following areas when assisting project owner/mentor to deliver the project : Conducting market research and sourcing relevant market service provider Coordinating with ITG and service vendor to explore existing on-line application platforms in the market Sourcing relevant market soft skill training programs to enhance/support current soft skill training framework To assist in studying existing on-line application platforms and coordinating with different parties to develop a Graduate Trainee online application platform To provide project support in all aspects during project execution period 3-level Soft Skill Training Framework Graduate Trainee on-line application platform Assist in delivering ad-hoc projects related Human Resources Good communication and analytical skills Can do attitude and willing to learn Proficiency in MS office Knowledge on programing will be an advantage Learning how to carry a cross team collaborating project in a sizable organization

3 Outline HR_SAND_3 1 Jul Jul 2018 Human Resources Management, Business Administration Psychology, Education, Social Work, Communications, Language studies 4. Name: Career curriculum design and development E-learning courseware development Development program implementation Objective 1: Develop a competent workforce Provide clear development roadmap(s) for different levels of staff Objective 2: Provide learning solutions in digital way Promote continuous learning culture in the company Objective 3: Prepare staff for succession planning Enhance staff competency to take up higher roles Career curriculum design and development Identify current & future soft skill development needs of all staff Analyze competence gaps and provide appropriate learning and development solutions Monitor development progress & effectiveness Support and coordinate training activities E-learning courseware development Design and develop suitable course contents Communicate and coordinate with external consultants on courseware development Promote self-learning effectively Development program implementation Plan and organize various program activities, e.g. opening & graduation ceremony, teambuilding, alumni gathering Communicate and coordinate with various parties, e.g. lectures, participants, mentors etc. Monitor program progress and effectiveness Various e-learning programs Identify training needs & provide learning solutions Successful completion of Development program

4 Outline Strong interpersonal and communication skills Good planning, organizing and analytical abilities Fast learner, good multi-tasking skills Self-motivated, responsible, flexible and creative Proficient in MS Word, Excel and Chinese processing management Competency Framework and IT system(s) Training course design Design and implementation of various training and development activities Knowledge and skills from different training courses and initiatives Experience in hosting large-scaled events Workplace communication with key stakeholders

5 Outline HR_SAND_4 1 Jun May 2018 (flexible) Human Resources Management Business Management / Administration 4. Name: Employee Engagement s and Young Talents Programs Employee Engagement s: enhance staff communication and relations Young Talents Programs: ensure sufficient bench-strength in the succession pipeline Provide support to the planning and organizing of staff engagement events/activities (e.g., employee communication & relations, branding etc.) Provide assistance in the recruitment activities of Graduate Trainees, Technician Trainees, Craft Apprentices, Interns and Summer Interns Provide assistance in the implementation of Quality Work Life initiatives & new HR policies/procedures Support the daily operation of the HR Team, including maintaining the filing system, coordinate departmental meetings, etc. Staff engagement events/activities Logistics arrangement for the recruitment of Graduate Trainees, Technician Trainees, Craft Apprentices, Interns, Summer Interns Process improvement Minutes of Meetings of Joint Consultative Committees Good communication skills and interpersonal skills Creative, proactive, organized, detail-minded Strong sense of confidentiality Proficient in both English and Chinese Good PC skills Knowledge about HR operations / change management Event organization and publicity Minutes taking & documentation Master of ceremony

6 Outline Safety awareness Staff engagement

7 Outline HR_SAND_5 1 Jun May 2018 Business Administration or HRM Social Sciences or Psychology 4. Name: Culture Change, Staff Engagement & Talent Development s Foster and sustain a culture of innovation Better staff communication and engagement Develop and retain talents In light of a rapid change of business demand, evolution of disruptive technologies and rising customer expectations, better communication, recognition and development of employees are the imperatives. The appointed intern is responsible for supporting the implementation of a number of initiatives in response to these challenges. Staff engagement project Talent recruitment and development project Service / innovation project Good networking, planning and coordination skills, learning attitude; ability to cope with stress in a fast moving work environment. and event management, training & development, employee relations, recruitment and selection and benchmarking related HR practices.

8 Outline HR_SAND_6 1 June May 2018 Human Resources Management Business Administration, Psychology 4. Name: Compliance, Employee Relations & Employee Wellness Compliance To assist in ensuring compliance with relevant regulatory requirements and company policies on HR To assist in strengthening and streamlining internal HR procedures and practices Employee Relations & Employee Wellness To conduct market research, analyze the information and initiate innovative ideas on the ways of improving employee wellness To assist in employee wellness and employee relations/ engagement initiatives 6. Compliance To assist on reviews of HR regulatory changes, and outline their implications on company policies and/ or procedures To conduct analysis on HR internal practices for identify areas of improvements and alignments To participant in various HR compliance projects Employee Relations & Employee Wellness To assist in the planning, marketing and implementation of a variety of health and wellness promotion and incentive programmers so as to improve the overall health of the employees To assist in the preparation of various reports and the analyzes of the information for designing appropriate employee wellness program To assist in organizing the employee engagement initiatives 7. Compliance Suggestions on enhancing efficiency and effectiveness on HR operations Completion of various compliance projects Employee Relations & Employee Wellness Completion of various analysis projects Implementation of the assigned Employee Relations and Employee Wellness projects

9 Outline Self-motivated and willingness to learn at work Good analytical and interpersonal skills Good PC knowledge particularly on MS Office applications Good English and Chinese writing skills Knowledge about HR operations and employment related ordinances is preferred Experience in participating in cross-functional exercises Understanding on implications of regulatory requirements on employment environment Application of analysis skills Hands-on experience in implementation of HR programs

10 Outline HR_SAND_7 Jun 2017 May 2018 (12 months; start and end date can be discussed and agreed between the intern and the mentor) Human Resources, Psychology, Business Administration, Marketing, Journalism, Communication or related disciplines Engineering 4. Name: Talent Attraction, Retention & Development Develop and implement long term strategies to build a competent and committed workforce Execute and manage employer brand related initiatives to attract and retain talents Develop and organize corporate learning & development (L&D) programmes according to business needs The sandwich interns will gain valuable experience in: Driving initiatives related to Employer Branding such as promotion of career opportunities through e-platforms, data collection about latest trends and best practices related to employer branding Organising and coordinating career fairs / campaigns for targeted groups to promote CLP employer brand and career opportunities Planning and organizing Learning & Development programmes e.g. management skills training, leadership development seminars, team building workshops, etc. Working with CLP staff across different levels to manage company-wide projects, e.g. Staff Communication Forum, Employee Opinion Survey, CLP scholarship ceremonies and CLP Career Day Conducting research and analysis in various aspects of talent attraction, retention & development With guidance from project owner / mentor, the key project deliverables for the interns are : To drive employer branding related initiatives by incorporating the CLP s employer attributes into them To act as project owner in organising career fairs / campaigns from planning to execution to promote CLP s career opportunities To implement Learning & Development initiatives according to planned schedule and assess the effectiveness for continuous improvement To display team work in collaborating with the team members to roll out company-wide projects To complete research and analysis on talent attraction, retention & development as assigned

11 Outline Good command of written and spoken English and Chinese (Cantonese and Putonghua) Strong organising and analytical skills Self-starter with creativity Good time management Team player with good communication and interpersonal skills Proficiency in Microsoft PowerPoint, Excel and Word. Knowledge with Photoshop or other digital art tools will be a plus. The interns will acquire valuable knowledge and skills in the areas of employer branding, learning and development, employee engagement and internal communication.

12 Outline HR_SAND_8 Jun 2017 Jun 2018 Human Resources Management Business Management 4. Name: Simulation of HR Professionals Roles in CLPPHK Provide an opportunity for intern to understand and experience the roles of HR professional in partnering with different HR teams and internal client(s) to meet business needs and challenges Understanding Human Resources best practices and governance The intern will gain valuable experience in: Assisting with recruitment processes, including shortlisting candidates, arranging interviews and preparing the pay package Conducting market research and analysis Planning and organizing events and programmes for employees and students Acting a critical role in consolidating data from different business units and conducting analysis to facilitate management in making sensible business decisions Providing strategic, dynamic and professional HR solutions and supporting towards internal clients and external parties Executing management skill and leadership Familiarize with full spectrum of HR services delivered by HR professional in meeting with business challenges Assist and co-ordinate in Annual CLP Internship Programme roll-out and implementation Engage in the annual planning of Manpower budget of CLPPHK Obtain lively exposure on how to properly manage projects in a timely and effective manner through delivering ad-hoc projects regarding talent evaluation, pay review and internal audit, etc. Good communication, interpersonal and analytical skills, proficient in computer skills Self-motivated, willing to learn, a good team player Understanding on Employment Ordinance, or studies on related subject an added advantage

13 Outline A good and practical experience to learn the common policies, practices and procedures in HR department, as well as understand different types of system used in HR field which will be valuable exposure for the sandwich intern s future career in HR.