Training directory Health & Safety

Transcription

1 Training directory 2017 Health & Safety

2 The concept of safety culture relates directly to the values, attitudes and beliefs that are held collectively about safety within an organisation. We know from experience that there is a link between safety culture and better decision making in respect to risk management and wellbeing - this ultimately leads to less injuries and fatalities in the workplace. If the way we think influences our behaviours it is logical that what we learn, both from our own experience, and from the knowledge of others, is critical to ensuring we are better prepared to manage the safety and wellbeing of ourselves and those we influence. That is why EMA Learning provides no nonsense training using experienced Health and Safety practitioners to deliver in class or onsite education for everyone - whether you have just entered the work force or you are the most senior of managers or executives. For up-to-date information and course dates please visit For more detailed information about EMA Learning, NZQA Assessments etc. please see the General Info booklet.

3 CONTENTS COURSES TERTIARY PAGE Contractor safety management Developing effective safety reporting & KPI's Effective risk management Health & safety from a management perspective Health & safety legends Health & safety representative training (Stage 1) Health & safety representative training (Stage 2) Health & safety representative training (Stage 3) How to run an effective Health and Safety committee PAGE Implementing an effective health & safety management system Killing me softly - the health side of safety Leading health & safety engagment Lone worker - solutions for mobile and isolated workers Managing machinery risks Supervisors safety toolbox The accident investigation process PAGE Certificate in OHS (Level 3) Certificate in OHS (Level 4) Diploma in OHS management ONLINE & WEBINAR TRAINING Bullying and harassment for workers (online) Drugs and alcohol in the workplace (webinar) Good governance, safe workplace (webinar) Intro to Health & Safety for employees (webinar) PAGE Intro to Health & Safety for managers and supervisors (webinar) Managing workplace bullying and harassment (online) Manual tasks for workers (online) Office ergonomics (online) A new era of work health & safety - the fundamentals (online) Understanding the OH&S legislation framework (webinar) Workplace Health & Safety fundamentals (online) WorkplaceSIM Health & Safety training (online) 4

4 CONTRACTOR SAFETY MANAGEMENT If you engage contractors or subcontractors whose work activities are influenced or directed by the PCBU then you must maintain a work environment that is without risks to health and safety. Contracting services is common across a wide range of workplaces which means that contractor safety is becoming a significant issue for many organisations. Under the Health and Safety at Work Act 2015 (HSWA) a Person Conducting a Business or Undertaking (PCBU) has a primary duty of care for contractors, their workers, subcontractors and the self-employed while they are at work in the business or undertaking. Because the primary duty of care under The HSWA is a broad overarching obligation, this course will help you better understand and manage your role and responsibilities in the contracting chain. What PCBU s need to do when working with other PCBU s in the workplace. How PCBU s with overlapping duties can meet their obligations to consult, cooperate and coordinate activities. How to manage the risks in a contracting framework. How to monitor contractor performance. Understand the key components of contractor management under The HSWA. Recognise Health and Safety obligations PCBU s have when contracting out services. Grasp considerations a PCBU must take when engaging and managing contractors. Prepare a contract that includes Health and Safety considerations. Conduct a review of a contractor s Health and Safety performance. Evaluate a contractor s site specific Health and Safety plan. An EMA Learning Tutor One Day: 9.00am pm EARLY BIRD: * $ GST ($736.00) $ GST ($851.00) $1, GST ($1,150.00) GROUP BOOKING OFFER: Book additional team members and save. Details in General Info booklet. * Early Bird applies to registrations received 1 month prior to course. For details on unit standards related to this course, dates and to register: 6

5 DEVELOPING EFFECTIVE SAFETY REPORTING AND KPIs It is widely suitable for business owners, employees, managers, supervisors, team leaders, health and safety representatives, and members of health and safety committees. It will help you update your skills and gain new knowledge around reporting on risks and hazards, regardless of whether you are in an office-based business or operate in heavy industry. The new Health and Safety at Work Act 2015 (HSWA) requires leaders and managers of the organisation to know and understand how hazards and risks are being managed effectively. This workshop will teach you how to get to the core of effective safety reporting and how to develop key performance indicators for your major risks. So that you understand what the HSWA needs you to do, this workshop explores everything from understanding what reporting actually is, to how to communicate your reports with others efficiently and effectively. The due diligence duties of reporting. What is effective reporting? Why incident and accident reporting isn t an effective measurement. Lag versus lead indicators. How to identify and develop lead performance indicators. How to create a key performance indicator dashboard for management and the board. Better understand your reporting requirements under the HSWA. Understand the need and benefits of effective reporting. Develop criteria needs for safety reporting. Develop lead performance indicators from your risk register. Identify the sources of data for reporting. Build a sample key performance indicator dashboard. An EMA Learning Tutor One Day: 9.00am pm EARLY BIRD: * $ GST ($736.00) $ GST ($851.00) $1, GST ($1,150.00) GROUP BOOKING OFFER: Book additional team members and save. Details in General Info booklet. * Early Bird applies to registrations received 1 month prior to course. For details on unit standards related to this course, dates and to register: 8

6 EFFECTIVE RISK MANAGEMENT If you want to know what needs to be done to get good engagement and participation with the management of health and safety risks, then this one-day workshop is essential. It is suitable for managers and people with responsibility for safety. It will help you update your skills and gain new knowledge regardless of whether you are in an office-based business or operate in heavy industry. Risk management is the cornerstone to health and safety. It allows organisations to perform its primary duty of care, as far as reasonably practicable, to its workers and others. The Health and Safety at Work Act 2015 makes health and safety everyone s responsibility, but to keep the workplace safe and healthy we need to manage health and safety risks effectively. This practical and hands-on workshop will teach you how to apply effective risk management techniques to achieve good levels of engagement with the various stakeholders in the organisation (Directors, Officers, Managers, Supervisors, Workers, Contractors, Health and Safety Representatives and Committees) whilst fostering positive participation. Understanding the context of risk management in health and safety. Understanding what standard of care, foreseeable hazards and reasonably practical means. What the roles of the various stakeholders (Directors, Officers, Managers, Supervisors, Workers, Contractors, Health and Safety Representatives and Committees) are in effective risk management. Review and trial risk models which foster positive participation and engagement. Develop a practical process for on-going risk assessment and review. Identify and explain the various types of risk models. Get your officers, managers, workers, health and safety representatives and health and safety committee engaged and involved in risk management. An EMA Learning Tutor One Day: 9.00am pm EARLY BIRD: * $ GST ($736.00) $ GST ($851.00) $1, GST ($1,150.00) GROUP BOOKING OFFER: Book additional team members and save. Details in General Info booklet. * Early Bird applies to registrations received 1 month prior to course. For details on unit standards related to this course, dates and to register: 10

7 HEALTH & SAFETY FROM A MANAGEMENT PERSPECTIVE If you are in charge of people as a Manager, Supervisor, Team Leader or you are in HR, then this is the course for you. This course will clarify your duties and give you practical tools to implement health and safety practice in your workplace. Organisations have a legal duty to manage health and safety. Business leaders, owners, managers and supervisors all need to know how to keep people safe. This one-day workshop will guide you through your legal obligations and introduce strategies to ensure your business is as healthy and as safe as possible. You ll understand your legal duties under the Health and Safety at Work Act 2015 and learn the importance of understanding, promoting, and implementing effective health and safety practices. What the legislative framework requires. The vocabulary of health and safety. Good faith in practice and due diligence....so far as is reasonably practicable explained. Hazard and risk identification and methods of control. Effective worker engagement and consultation. Engaging your workforce for effective hazard and risk assessments. Monitoring of the workplace. Measuring safety performance. Understanding the Duty of Care for Contractors and Sub-contractors as workers. Compliance with reporting obligations. How health and safety reps, supervisors/teams leaders, middle manager, senior managers contribute to positive health and safety outcomes. How different management styles and behaviours influence safety culture and outcomes. Understand your role in health and safety. Know how you can contribute to improving the safety culture of the business. Understand the legislative framework. Understand the various duties and responsibilities for Officers, Managers, Supervisors and Workers. Understand how to facilitate the identification, assessment, control and review of hazards and risks. Know if your hazards and risks are being managed effectively. Manage and support a Worker and Contractor engagement model. Use written and verbal communication to improve safety knowledge and understanding for workers. An EMA Learning Tutor One Day: 9.00am pm EARLY BIRD: * $ GST ($736.00) $ GST ($851.00) $1, GST ($1,150.00) GROUP BOOKING OFFER: Book additional team members and save. Details in General Info booklet. * Early Bird applies to registrations received 1 month prior to course. For details on unit standards related to this course, dates and to register: 12

8 HEALTH AND SAFETY LEGENDS SEE IT, OWN IT, ACT ON IT Everyone needs to take responsibility for ensuring everyone gets home safe and well. This workshop is for everyone, but in particular workers who have mana in the workplace and already command respect from their workmates. Getting your people to take health and safety seriously is a real challenge. This programme introduces a new way of getting your staff on board by targeting the key influencers in your workforce and empowering them to become your health and safety champions. Unlike other health and safety training that focuses on policies, procedures, obvious hazards and things not to do, the Health and Safety Legends programme concentrates on changing attitudes and behaviours. This results in positive health and safety actions in the workplace and in the development of a better workplace health and safety culture. Why we make bad decisions that could harm us. Why we don t see or anticipate hazards or risks - the Kiwi she ll be right attitude. Why we don t act on hazards or risks we know about it s not my job mindset. Impact of workplace accidents. Hazards and risks exist and mistakes happen some we know about, others we don t know about. See it. Own it. Act on it. Know how to make a positive difference to the Health and Safety of yourself, your workmates, your family, and your friends. Understand that going home safe and well, every day, is a job we all share. Minimise your risk and your workmates risk of being injured, harmed or killed at work. An EMA Learning Tutor One Day: 9.00am pm EARLY BIRD: * $ GST ($736.00) $ GST ($851.00) $1, GST ($1,150.00) GROUP BOOKING OFFER: Book additional team members and save. Details in General Info booklet. * Early Bird applies to registrations received 1 month prior to course. For details on unit standards related to this course, dates and to register: o.nz 14

9 REPRESENTATIVE TRAINING STAGE ONE Ensuring you and your colleagues remain free from injury at work takes not only care, but specific knowledge and skills. This course will help you to understand the Health and Safety at Work Act, and its associated regulations, to maintain a safe working environment. Content and delivery of this programme will be aligned with the most up to date requirements of health and safety training - whatever your business. The legal framework - past, current and future. Functions of a health and safety representative. How to involve workers in health and safety. Hazard and risk management. Rehabilitation of injured workers to ensure a safe return to work. Promote management of health and safety issues through the use of sound hazard/risk management systems and practices. Encourage others to be active in preventing injuries. Get your health and safety committee moving and making a difference. An EMA Learning Tutor Two Days: 9.00am pm $ GST ($799.25) $ GST ($914.25) If you are a health and safety representative, member of a health and safety committee or any worker or officer wishing to better comprehend the Health and Safety at Work Act 2015 and associated regulations, this workshop will be valuable. Safety resources available. For details on unit standards related to this course, dates and to register: 16

10 REPRESENTATIVE TRAINING STAGE TWO If you have completed Stage 1, are a health and safety representative or are a health and safety committee member, this course is ideal. Anyone with an interest in workplace health and safety will also get value from attending. Build on the skills and knowledge established in Health and Safety Representative Training Stage 1. This two-day workshop will expand your knowledge of the Health and Safety at Work Act, associated regulations and its relevance to your industry and its environment. You have the opportunity to explore a wide range of OH&S concepts including event investigation, gathering and interpreting accident and injury data, audits and self assessments, hazard identification and risk management, and the use of approved Codes of Practice documents. This practical programme will assist anyone who has responsibilities for health and safety in the workplace to ensure they can influence the development of systems and procedures that prevent illness and injury and saves lives. Revision of Stage 1 Health and Safety Representative Training. Gathering and interpreting accident and injury data. Developing preventative action plans. Health and Safety Management audits and the elements of Accident Compensations Workplace Safety Management Practices. Hazard identification and control using body mapping, to match hazards and the injuries and health issues associated with typical workplace hazards. Approved Codes of Practice, information sheets and guidelines. Reading a Material Safety Data Sheet (MDS). BE ABLE TO... Understand the legal responsibilities of officers and workers in the workplace. Gather and interpret accident and injury data. Conduct an internal audit or self-assessment. Identify critical health and safety hazards. Comply with relevant Codes of Practice and Guidelines. An EMA Learning Tutor Two Days: 9.00am pm $ GST ($799.25) $ GST ($914.25) For details on unit standards related to this course, dates and to register: 18

11 REPRESENTATIVE TRAINING STAGE THREE If you have completed Stage 2 of the training, are working as a health and safety representative / committee member, or have an interest in workplace health and safety, this course is for you. Expand the knowledge gained in Health and Safety Representative Training Stages One and Two. This advanced course will allow you to further develop your skills and promote an even safer - and more productive - workplace. Insights from this course will help you significantly reduce the risk of workplace injury and improve your company s bottom line. How improvements in health and safety link to productivity. Interpreting injury claims information. Measuring what matters. Calculating the costs of workplace injury. Sources of injury information in the workplace. The role of the representative in promoting improvements in health and safety. The role of the representative in supporting an injured worker and return to work plans. BE ABLE TO... Develop systems to measure health and safety processes. Identify and report on links to productivity due to improved health and safety practices. Collate and report on various sources of injury information within the workplace. Determine injury causal factors from incident reports and provide detailed feedback to health and safety committee meetings for further action. Promote improvements within workplace to reduce injury costs. An EMA Learning Tutor Two Days: 9.00am pm $ GST ($799.25) $ GST ($914.25) For details on unit standards related to this course, dates and to register: 20

12 HOW TO RUN AN EFFECTIVE COMMITTEE This course is relevant for you if you are a newly appointed health and safety committee member, current HSC member, newly elected health and safety representative, stakeholder with specialist technical workplace knowledge (i.e. subject matter expert) who is co-opted onto the committee on an ad hoc basis (e.g. engineers, union delegates, workers with in-depth process knowledge), or a manager responsible for overseeing and implementing recommendations made by the health and safety committee in the workplace. This one-day course, that is both practical and hands-on, will ensure that all members of the health and safety committee have the required knowledge and skills to perform their role effectively and be able to actively participate in the continual improvement of safety performance within their organisation. The legal requirements under the Health and Safety at Work Act 2015 (HSWA) what has changed, what does this mean for the health and safety representatives and committee members. Objectives of the health and safety representatives and committee members. Functions of the health and safety committee. Facilitating co-operation between management, stakeholders and workers in instigating, developing, and carrying-out measures designed to ensure workers health and safety. Supporting others, if they have been harmed at work, through rehabilitation and return to work initiatives. Assisting in developing standards, policies and procedures relating to health and safety. Investigating risks, completing risk assessments and monitoring the effectiveness of their controls. Investigating accidents and incidents, when to notify WorkSafe NZ, reviewing previous accidents and incidents to identify trends. Making recommendations to management. Providing feedback to management about whether the requirements of the HSWA and regulations are being complied with. Function effectively as a health and safety committee member. Describe workplace risks and hazards that may cause harm to yourself and others. Describe effective hazard and risk control methods. Describe methods of risk assessment and evaluation. Describe methods to investigate workplace accidents and incidents. Contribute to the organisation s overall compliance with the Health and Safety at Work Act 2015 and associated regulations. Contribute to a positive health and safety workplace culture. An EMA Learning Tutor One Day: 9.00am pm EARLY BIRD: * $ GST ($736.00) $ GST ($851.00) $1, GST ($1,150.00) GROUP BOOKING OFFER: Book additional team members and save. Details in General Info booklet. * Early Bird applies to registrations received 1 month prior to course. For details on unit standards related to this course, dates and to register: 22

13 IMPLEMENTING AN EFFECTIVE H&S MANAGEMENT SYSTEM If you have managerial responsibilities or need to learn more about the health and safety function, this workshop will be of value. It is especially suited to people who are responsible for implementing, managing, monitoring and reviewing the performance of their organisation s health and safety management systems, and need further specialised knowledge in health and safety. It is suitable for businesses in all industries. 24 There are many reasons why some businesses struggle to implement an effective health and safety management system, including limited knowledge, poor consultation and a lack of commitment. This one-day workshop gives you the chance to minimise that struggle. It has been designed to help participants implement an auditable system against ACC WSMP and AS/ NZS 4801:2001. Participants will be provided with practical tools, information and guidance notes on the implementation of AS/NZS 4804:2001 Occupational Health and Safety. The framework for this course is based on the AS/NZS 4804 and the ISO standards, taking into account the new Health and Safety at Work Act 2015 and General Workplace Regulations. Duties, rights and obligations of the different stakeholders (workers, contractors, managers and leaders). Communication and consultation requirements. Management and documentation of risk and hazards. Developing, implementing and embedding health and safety policy. Health and safety planning, training and documentation. Developing and implementing effective safe working documents (SOPs, JSAs, SWMS). Managing health and safety system events. Incident investigation, corrective and preventative action. Audit and inspection. Health and safety implementation and review timeframes. Committees - the roles, operation and effectiveness. Contractor management. What to do with work plans and rehabilitation. BE ABLE TO... Understand key elements of the Health and Safety at Work Act. Determine suitable health and safety and risk management policy, procedures and initiatives to systematically build an auditable system. Improve your health and safety documents to be better understood by your workforce. Maintain a risk and hazard register. Project manage an implementation plan and use a management review cycle to gauge success. An EMA Learning Tutor One Day: 9.00am pm EARLY BIRD: * $ GST ($736.00) $ GST ($851.00) $1, GST ($1,150.00) GROUP BOOKING OFFER: Book additional team members and save. Details in General Info booklet. * Early Bird applies to registrations received 1 month prior to course. For details on unit standards related to this course, dates and to register:

14 KILLING ME SOFTLY - THE HEALTH SIDE OF SAFETY Are you complying with the new legislation requirement to monitor and review all risks associated with hazards related to illness from slow harm? Is the hierarchy of controls to reduce risk clear and understood? What is involved in the return to work process for a worker who has suffered from long term illness or injury, and are you able to put in an optimum plan for a RTW strategy? Do you understand the barriers such as the psychosocial effects which are commonly associated with long term absence? What can you do to facilitate a timely and effective return to work? If any of these questions have meaning or relevance to you, or you are involved in people management, policy direction or OH&S in your workplace as a manager, supervisor or OH&S Representative then this workshop will be of value to you. 26 It is often easy to perceive health and safety solely through the lens of injury prevention and overlook harm which may occur gradually. Exposure to harm from environmental or biological sources may evade even the most watchful eye unless systems are in place. We explore what can be done to reduce the risk of illness and improve the health and productivity of our workforce. Control of factors contributing to illness form a major component under the HSWA legislation and understanding the importance of monitoring and of remaining vigilant in the prevention of illness from work is critical in complying with the law. Protracted absences from work diminish the investment the employer has made in a worker, so what can be done in the event of a protracted illness or injury to facilitate the optimal and successful return to work. We look at these options and more, in planning rehabilitation and return to work strategies. What does illness look like? Defining health: physical and psychological health. Stress in the workplace. Mental health and the sinking lid. The new legislation: knowing what is a notifiable illness. Duty to monitor exposure and health. Monitoring and reviewing of risks associated with hazards. Problematic return to work from illness and the ACC process. Gradual process injuries. Rehabilitation processes for long term injury or illness. The burdens of lifestyle in public health and the effects on the workforce. Strategies for improving health and productivity through wellness programmes. Understand the duties associated with monitoring and managing risk. Comprehend some of the psychological barriers associated with long term absenteeism. Understand the roles of the PCBU, H&S rep and the worker in managing illness. Put in place an effective return to work programme. Actively contribute to the recovery team and the process of returning to work after a long term absence. Prevention strategies for improving worker health and wellness. Peter Simunovich One Day: 9.00am pm EARLY BIRD: * $ GST ($736.00) $ GST ($851.00) $1, GST ($1,150.00) GROUP BOOKING OFFER: Book additional team members and save. Details in General Info booklet. * Early Bird applies to registrations received 1 month prior to course. For details on unit standards related to this course, dates and to register:

15 LEADING ENGAGEMENT If you are a senior leader with operational responsibilities, this one-day workshop is ideal. It is also well suited to health and safety managers, and other leaders with organisational responsibility for health and safety. 28 When it comes to health and safety, organisations need great leaders. Research has shown that safety outcomes are closely linked to the safety mindset and practices of a business s leaders. This is because: Safety mindset reflects the assumptions, beliefs, and values that influence a person s, or an organisation s response to, and interpretation of, situations. Safety practices reflect habitual or customary individual and organisational actions. The Leading Health and Safety Engagement workshop is based on the award winning Not On Our Patch Safety Leadership Programme. It develops the knowledge, mindset, and practices necessary to support effective safety leadership. This workshop will give you everything you need to build an effective safety culture. You ll learn about safety leadership and be given useful tools and resources to make changes in your business. You ll also learn how to keep your safety culture on track and improve health and safety performance across the business. The programme is written and delivered by Dr Hillary Bennett and Dr Philip Voss of Leading Safety. You ll learn how leadership mindset and practice can impact on the success of health and safety performance across the organisation. The human, organisational, and safety culture factors key to achieving an engaged health and safety culture. Psychological processes that influence success and failure. Human and organisational fallibility and the importance of taking a systems approach in addressing this fallibility. Understand why people sometimes do seemingly inexplicable things and what can be done about it. Creating a health and safety culture. The importance of viewing all near misses and incidents as opportunities to learn and improve health and safety. Provide demonstrable leadership for better workplace health and safety outcomes in your business. Align and integrate health and safety with business strategy. Identify the dimensions of a positive safety culture. Identify and understand different types of safe and unsafe actions. Identify the range of factors that shape performance in your organisation (and in organisations you work with). Respond in a fair and consistent way to safe and unsafe actions. Reframe unhelpful health and safety mindsets (e.g. she ll be right ). Complete an applied behavioural analysis of unsafe actions. Develop a long-term plan and provide leadership for a culture of safety. Dr Hillary Bennett and Dr Philip Voss, Directors of Leading Safety One Day: 9.00am pm EARLY BIRD: * $ GST ($736.00) $ GST ($851.00) $1, GST ($1,150.00) GROUP BOOKING OFFER: Book additional team members and save. Details in General Info booklet. * Early Bird applies to registrations received 1 month prior to course. For details on unit standards related to this course, dates and to register:

16 LONE WORKER - SOLUTIONS FOR MOBILE AND ISOLATED WORKERS If you have isolated staff and/or mobile workers, this half-day workshop gives you guidance on keeping them safe. It is suitable for managers, supervisors, team leaders, health and safety representatives, members of health and safety committees and anyone unsure of how to go about choosing and implementing a successful solution. When you have people working alone, you still need to keep them safe. A successful lone worker solution includes risk assessments, network access, internal processes, staff training/socialisation, individualised response instructions, technology, monitoring and on-going testing of the solution. With all this to work through, how do you choose the right strategy and technology for your lone workers? Avoid poor solutions and ineffective technology with this half-day workshop. Note: This workshop is not for lone workers but for those who are responsible for their management. Understand the risk to your mobile and/or isolated staff. Know what network your workers have access to in a normal day. Understand the limitations of the technology. Cellular/radio/satellite network - or a mix? Select the correct hardware based on network and risk. Set up solid internal processes around the use of the solution. Set up escalation instructions and monitoring. Train workers on the solution. Achieving on-going success. Define your requirements to develop a solution appropriate for your staff. Understand the technology options better. Understand the limitations of the technology. Select a suitable solution. Confidently present/discuss the options within your company. Understand the importance of solid internal processes. Be able to bring your staff on board for the journey. Petra Hakansson Half day: 9.00am pm EARLY BIRD: * $ GST ($460.00) $ GST ($571.50) $ GST ($805.00) GROUP BOOKING OFFER: Book additional team members and save. Details in General Info booklet. * Early Bird applies to registrations received 1 month prior to course. For details on unit standards related to this course, dates and to register: 30

17 MANAGING MACHINERY RISKS If you re in a business where plant and machinery is in operation this workshop is for you. It is suitable for managers, supervisors, team leaders, health and safety representatives, members of health and safety committees, and anyone wanting an understanding of what is needed to comply with the Safe Use of Machinery Harm Reduction Programme. Reducing machinery-related injuries are a high priority for any business operating plant and machinery, as well as the Regulator. WorkSafe NZ s Safe Use of Machinery Harm Reduction Programme is there to help businesses actively manage the hazards associated with machinery operation and maintenance. This one-day workshop will teach you how to effectively manage machinery risks when purchasing, installing, operating, maintaining, cleaning and repairing machinery. How to identify the risks and hazards inherent with the use and maintenance of production machinery. How to undertake risk assessments and control machinery risks. Understand the common guarding types available. Understanding safe systems of work including Permit to Work, Lock Out and Tag Out systems. How to implement a Lock Out procedure when cleaning, maintenance or adjustments are made on machinery. The importance of Permit to Work systems. How human behaviour and machinery risks may lead to system failures. The role of WorkSafe NZ inspectors, Improvement Notices and Prohibition Notices. Resources available to support your compliance (website, engineering specialists). BE ABLE TO... Identify and explain the various types of risk associated with common machinery. Know the methods available to control risks, including the use of guards. Explain the importance of plant and equipment lock out. Understand the consequences of failing to lock out plant and equipment. Understand the three step basic principle of Lock Out procedures. Outline the details of a Permit to Work system, its advantages and how to implement one. Understand the unpredictability of human behaviour. An EMA Learning Tutor One Day: 9.00am pm EARLY BIRD: * $ GST ($736.00) $ GST ($851.00) $1, GST ($1,150.00) GROUP BOOKING OFFER: Book additional team members and save. Details in General Info booklet. * Early Bird applies to registrations received 1 month prior to course. For details on unit standards related to this course, dates and to register: 32

18 SUPERVISORS SAFETY TOOLBOX SAFETY LEADERSHIP FOR SUPERVISORS Supervisors and team leaders who require an understanding of the new health and safety legislation and implementing safe systems of work. Supervisors and team leaders play a vital role in achieving and maintaining safety standards in the workplace. They are key advocates in promoting a positive workplace safety culture. The supervisor is the one person who can take immediate direct action to make sure that his or her work area is safe. This two-day course will develop a supervisor's knowledge of health and safety at an operational level, and develop their practical skills to communicate safety information clearly, give effective feedback and apply risk management processes. These skills and knowledge will assist supervisors in creating and maintaining a safe workplace. Your supervisory obligations under the Health and Safety at Work Act. Being an effective leader, being aware of your own habits, how you want others to see you as a leader. Planning prioritising tasks, problem solving, decision making, completing tasks, managing your own and others expectations. Delegating assigning tasks to others, providing clear instructions, monitoring results. Engaging with your team strategies to improve engagement, understanding your team, coaching, examples of when it is already happening, when to coach and when to tell, building coaching relationships. Building performance, when to step back, providing constructive feedback. Having tough conversations, managing conflict and push back, maintaining fairness. Completing risk assessments and monitoring the effectiveness of their controls. Meet your duties and obligations as a supervisor under the Health and Safety at Work Act and its associated regulations. Improve the safety performance of your team. Describe risks and hazards that may cause harm to others in your workplace. Describe hazard and risk control methods. Describe methods of risk assessment and evaluation. Contribute to a positive health and safety workplace culture. Glynis McCarthy or standard EMA Staff One Day: 9.00am pm EARLY BIRD: * $ GST ($736.00) $ GST ($851.00) $1, GST ($1,150.00) GROUP BOOKING OFFER: Book additional team members and save. Details in General Info booklet. * Early Bird applies to registrations received 1 month prior to course. For details on unit standards related to this course, dates and to register: 34

19 THE ACCIDENT INVESTIGATION PROCESS Suitable for all types of business, whether office based or heavy industrial. Ideal for business owners, employees, managers, supervisors, team leaders, health and safety representatives and health and safety committee members looking for new or updated skills, or anyone wanting an understanding of what is needed to comply with health and safety legislation. An investigation is an after the fact response. Effective accident/incident investigation helps in the identification of new hazards or associated risks, contributing to a safer and more productive working environment. This workshop will teach you how to get to the core of an issue. Using effective investigation tools, you will be able to identify the circumstances that contribute to workplace accidents and incidents. This workshop presents a practical approach to investigating workplace accidents by emphasising how to find the root cause(s), conduct an investigation, and make effective recommendations to prevent similar occurrences from ever happening again. What to investigate and why. What the Health and Safety at Work Act 2015 requires. Being prepared. How to conduct an investigation: Secure and evaluate the accident scene. Collect evidence and gather facts. Interviewing (including 40 questions to help the investigator). Analyse and find the root cause. Reporting and follow up. Identify and explain the various types of risk. Explain why workplace accidents and incidents need to be reported and investigated. Describe the barriers to accident and incident reporting. Use techniques that can be employed to overcome the identified barriers. Conduct an investigation, including how to collect evidence and interview witnesses. Conduct an analysis of the information and identify root causes. Write a report that recommends preventative actions. An EMA Learning Tutor One Day: 9.00am pm EARLY BIRD: * $ GST ($736.00) $ GST ($851.00) $1, GST ($1,150.00) GROUP BOOKING OFFER: Book additional team members and save. Details in General Info booklet. * Early Bird applies to registrations received 1 month prior to course. For details on unit standards related to this course, dates and to register: 36

20 TERTIARY 38

21 CERTIFICATE IN OCCUPATIONAL LEVEL 3 This is suited to anyone who has workplace safety responsibility for staff and contractors, or for those looking to develop their skills in the field. If you want to gain recognition for your capabilities in workplace health and safety, this programme will provide you with a wellrecognised qualification for future career growth. This programme of study will give you insights and best practice methodologies across essential areas of workplace health and safety so that you can deliver a structured approach to maintaining and improving OH&S practices in your chosen field. Consisting of four two-day teaching blocks and several NZQA unit standards, the level 3 certificate In Occupational Health & Safety level 3 is perfect for anyone who has intermediate knowledge of the OH&S management process and would like to gain increased skills. The additional expertise you will gain sets you up as a sound role model capable of providing careful and considered advice to officers and workers in your organization regardless of industry. It will also act as a stepping stone to further study programmes including the Certificate in Occupational Health and Safety Level 4 (Co-ordination). Overview of Health and Safety at Work Act 2015 and related regulations. The hazard management process. Worker and workplace assessments. Duties related to worker, officer and PCBU. Drugs and alcohol in the workplace. The contractor management process. Job hazard analysis. Managing hazardous substances. Workplace injury, illness and rehabilitation. Provide leadership and be an example to others in Health and Safety. Provide informational support for others on Health and Safety matters, including drugs and/or alcohol. Manage contractors. Undertake job safety analysis. Identify and manage hazards. An EMA Learning Tutor 4x 2 day blocks am to 4.00pm $2, GST ($3,335.00) $3, GST ($3,910.00) For details on unit standards related to this course, dates and to register: 40

22 CERTIFICATE IN OCCUPATIONAL LEVEL 4 This qualification is designed for all industries and has a flexible structure to meet different needs. It is intended that safety supervisors, co-ordinators or team leaders will be the main candidates for the qualification. The content assumes the candidate is a holder of the National Certificate in Occupational Health and Safety - Workplace Safety (Level 3) or has equivalent experience. After successful completion of the Certificate in Occupational Health and Safety (Level 4), graduates will have the skills, knowledge and attributes to be able to implement a hazard management system, methods for controlling plant and machinery hazards, and a Health and Safety plan for a workplace. Plan and conduct an occupational health and safety management systems audit for a business operation. Perform health and safety roles and manage requirements for contractors to perform work on a site. Investigate and document workplace incidents, accidents and injuries, implement and facilitate claims lodgement, interventions, injury management and rehabilitation processes within the workplace. Health and safety plan implementation. Hazard management systems development and implementation. Incident investigation. Health and safety management requirements. Auditing health and safety management systems. Prepare and implement a health and safety plan. Manage and control occupational health and safety practice. Evaluate occupational health and safety standards. Provide management advice and input into health and safety strategies, policies and practices. An EMA Learning Tutor 4x 2 day blocks am to 4.00pm $3, GST ($3,910.00) $3, GST ($4,485.00) For details on unit standards related to this course, dates and to register: 42

23 DIPLOMA IN OCCUPATIONAL MANAGEMENT LEVEL 6 There is a pre-requisite assessment we need to perform to ensure you have the OH&S Management experience to complete this course; ideally you would have a minimum qualification of level 4 certificate (PG 42). To undertake the EMA Diploma you must be able to verify that you are currently in a senior OH&S Management role and have the full support of your company to undertake this programme. 44 It is essential that strong health and safety policies exist to protect everyone involved in your organisation, balanced with effective communication and leadership, to ensure these policies and systems are implemented and maintained effectively. This high-level programme of study for OH&S professionals will deliver the tools, techniques and knowledge to facilitate best practice OH&S management across your organisation. Running for eight two-day learning blocks, you will assess OH&S management essentials from strategy, handling incidents, accidents and investigations, to policy development and evaluation using your own experience and systems as the basis of discovery. If you are a leader in the OH&S field and would like to further develop your skills in a practical and relevant learning environment, then this is the perfect programme for you. Accident investigation, recording and reporting. Communication. Contractor management. Emergency procedure design and implementation. Ergonomics/human factors. Hazard identification and control. Health and safety strategy implementation. Health and safety policy management, system review and evaluation. Organisational health and safety performance evaluation. Return to work programmes. Risk assessment. Promote excellence in health and safety management and develop a positive organisational safety culture. Implement a health and safety strategy in the workplace. Perform the health and safety management function within an organisation. Notify, report, and investigate incidents and accidents. Identify hazards, assess risks, introduce and monitor controls. Review and evaluate health and safety policy management systems. Design and implement emergency procedures. Evaluate organisational health and safety performance. Conduct a consultation on health and safety issues. Understand principles of workplace ergonomic and occupational hygiene requirements. Conduct, analyse and report on health and safety research. Conduct health and safety training. Apply knowledge of contractor management relating to occupational health and safety. An EMA Learning Tutor 8x 2 day blocks (Plus NZQA Unit Assessments) $5, GST ($5,865.00) $6, GST ($7,015.00) For details on unit standards related to this course, dates and to register:

24 WEBINAR & ONLINE TRAINING Online Courses These are self-directed web-based courses you complete at your own pace. They are developed using the latest elearning technologies and are interactive and engaging but without a live presenter. Webinars Webinars are live, interactive sessions presented by a subject matter expert. The presenter uses the webinar platform to deliver and share presentations, documents and hold interactive Q&A s with participants. BULLYING AND HARASSMENT FOR WORKERS (ONLINE) Learn about bullying and harassment in the workplace, the type of behaviour that should be avoided and what workers can do if bullying or harassment is occurring in their workplace. The effects of bullying and harassment in the workplace. The types of behaviour that are considered bullying and harassment. How to identify bullying and harassment. Your responsibilities, and what to do if you or your coworkers are being bullied or harassed. DURATION Learn at your own pace, but this course should ideally take around minutes to complete. You can stop and start anywhere during the course as the system records your learning progress and will allow you to resume from where you left off. $75.00+GST ($86.25) $ GST ($143.75) For details to register: 46

25 DRUGS AND ALCOHOL IN THE WORKPLACE (WEBINAR) Learn to identify alcohol and drug usage in your staff and understand how you can implement a drug and alcohol-free policy for your workplace. The workplace is no place for drugs or alcohol. This focused 90-minute webinar will give you advice on setting up an organisational policy for an alcohol and drug free workplace. You ll also learn how to identify behaviours of those under the influence of alcohol and/or drugs, and manage affected staff. Illicit drug use in New Zealand. Common drugs used in New Zealand and how to identify them. Alcohol and drugs in the workplace and the requirement to act in good faith under the Employment Relations Act 2000 and to provide a safe working environment under the Health and Safety at Work Act (2015). Establish an alcohol and drugs free policy. Implement and manage the policy in the workplace. Understand how to deal with alcohol and drug problems in your organisation. Keith McConnell 1.5 Hours (10.30am pm) (Presented through our PowerBox Webinar platform) $ GST ($86.25) $ GST ($143.75) If you are a manager or supervisor wanting to establish a substance-free workplace policy, and you will be managing these issues, this webinar is for you. For dates and to register: 48

26 GOOD GOVERNANCE, SAFE WORKPLACE (WEBINAR) If you have influence over a business s strategic and business planning process, this 90-minute webinar will be of value. It is suited to directors, employers, managers, or those in the human resources or health and safety sector. All leaders need an awareness of workplace health and safety obligations because a failure to manage risks can have such devastating consequences. An officer must exercise due diligence to ensure that the PCBU is meeting its health and safety obligations. This short webinar, presented through the EMA PowerBox online platform, will provide you with an introduction to the basic knowledge needed for evaluating the safety performance of your organisation so that you can better understand your duties and meet the due diligence requirements of the Health and Safety at Work Act. Essential health and safety concepts and their meanings in relation to due diligence. The key health and safety duties of the Health and Safety at Work Act. The core elements of a health and safety system. How to measure risk and safety performance. How leadership can improve safety culture and performance. Developing a plan to meet your due diligence duties. Better understand the New Zealand OHS legislative framework current and future. Have confidence in how differing roles within the business can influence a positive culture of health and safety. Better understand the key aspects of a health and safety management system. EMA Learning Tutor 1.5 Hours (1.00pm pm) (Presented through our PowerBox Webinar platform) $ GST ($86.25) $ GST ($143.75) For dates and to register: 50

27 INTRODUCTION TO FOR EMPLOYEES (WEBINAR) You are an employee of a company of any size and have not had formal training on workplace health and safety procedures. This workshop is ideal as part of any company induction programme and no travel is required. A safe working environment requires pro-active involvement from everyone in the workplace. This session will help you better understand the roles, responsibilities and opportunities that enable each individual to contribute toward a healthy and safe workplace. It has long been recognised that employers have a duty to protect people from harm caused by workplace hazards; however, all employees have a role to play in creating a safe work environment. Contrary to popular belief, it is not just the heavy industrial sectors that have health and safety concerns; small office enterprises may have minor to lifethreatening risks that could result in prosecution if neglected and, what s worse, result in serious harm to staff or customers if ignored. This one and a half hour presentation is conveniently presented online so that all employees can be introduced to their workplace health and safety responsibilities and opportunities without the need for travel. Current legal obligations and concepts related to the Health and Safety at Work Act Better understanding the role of employee and employer in handling workplace risk. Accident and incident recording, reporting and investigation. Introduction to hazard/risk management. Understanding the role of the health and safety representative and workplace communication. Understand your legislative (legal) requirements relating to health and safety as an employee. Work alongside your employer and other employees to create a safer working environment. Comprehend the role and responsibilities of the health and safety representative. Identify other learning opportunities in the field of workplace health and safety. EMA Learning Tutor 1.5 Hours (1.00pm pm) (Presented through our PowerBox, Webinar platform) $ GST ($86.25) $ GST ($143.75) For dates and to register: 52

28 INTRODUCTION TO FOR MANAGERS AND SUPERVISORS (WEBINAR) If you are an employer, manager or supervisor who requires an awareness of the legal workplace health and safety obligations, this webinar will be valuable. This one and a half hour webinar provides an ideal introductory session to workplace health and safety. It is a quick, convenient way to increase your knowledge and communication of best health and safety practices so that you can ensure your organisation is a safe place to work. You ll be given a basic introduction to current and proposed health and safety legislation. This session, presented live through our online webinar platform - PowerBox, provides a useful introduction to content delivered in the full-day Health and Safety from a Management Perspective workshop and is not intended to be a replacement programme. The legislative framework in New Zealand its purpose. An introduction to the Health and Safety at Work Act The roles of managing Health and Safety risk in the workplace management roles, worker roles. PCBU primary duties of care and specific duties, officer due diligence duties. Introduction to regulations and Codes of Practice. Principles of a Health and Safety management system. Employee participation, the role of the Health and Safety Representative. Better understand the New Zealand legislative framework current and future. Help with set-up and maintenance of practical and effective health and safety systems. Encourage employee involvement in health and safety. Be more proactive in the prevention of illness and injuries in your workplace. Assist in motivating management and workers to make changes to improve safety in your workplace. EMA Learning Tutor 1.5 Hours (1.00pm pm) (Presented through our PowerBox Webinar, platform) $ GST ($86.25) $ GST ($143.75) For dates and to register: 54

29 MANAGING WORKPLACE BULLYING AND HARASSMENT (ONLINE) What is harassment. Sexual harassment. Racial harassment. Legislative frameworks. Policies and procedures. Employer obligations. DURATION Learn at your own pace, but this course should ideally take around minutes to complete. You can stop and start anywhere during the course as the system records your learning progress and will allow you to resume from where you left off. BUSINESS TRAINING AT ITS BEST Whether you need to up skill your managers, get Health and Safety Reps up to speed or help your sales team improve their skills, the EMA has something for all areas of your business and offers business training at its best. This online course will help you understand the legislative frameworks that govern workplace bullying and harassment and help you to to be procedurally fair when handling complaints and managing investigations. Procedure for handling complaints. Disciplinary process. Summary disimissal and suspension. Personal grievances. Resignation and constructive dismissal. PROVIDER e3learning in partnership with EMA $ GST ($143.75) $ GST ($201.25) For details to register: OVER 700 Training events presented each year OVER 7000 People learn through EMA courses each year OVER 1000 Companies attended EMA training AROUND 35 Conferences & networking events to choose from 56 Visit ema.co.nz/events for details on all training courses, conferences and events.

30 MANUAL TASKS FOR WORKERS (ONLINE) Learn about the risks associated with manual tasks and develop awareness of how to perform those tasks safely. Hazardous manual tasks. How to assess manual tasks. Ways of reducing the risk of injury, and techniques for performing manual tasks safely. PROVIDER e3learning in partnership with EMA DURATION Learn at your own pace, but this course should ideally take around minutes to complete. You can stop and start anywhere during the course as the system records your learning progress and will allow you to resume from where you left off. $ GST ($86.25) $ GST ($143.75) For details to register: OFFICE ERGONOMICS (ONLINE) Learn how to set up a safe, healthy and productive office workspace, and how to work safely in an office environment. Some common health risks in the office environment. How to set up equipment like chairs and computer screens. How to arrange the items on your desk. How to manage problems caused by noise, temperature and lighting, and how structuring work tasks and breaks can help to reduce the risk of injury and illness. DURATION Learn at your own pace, but this course should ideally take around minutes to complete. You can stop and start anywhere during the course as the system records your learning progress and will allow you to resume from where you left off. $ GST ($86.25) $ GST ($143.75) For details to register: PROVIDER e3learning in partnership with EMA. 58

31 A NEW ERA OF WORK HEALTH AND SAFETY - THE FUNDAMENTALS THIS ONLINE COURSE WILL GIVE YOU AN OVERVIEW OF THE NEW HEALTH AND SAFETY AT WORK ACT 2015 AND WHAT IT MEANS FOR YOU AND YOUR BUSINESS. (ONLINE) Learn about the key concepts and terminology that underpin the new Health and Safety at Work Act 2015 (HSWA). Understand what changes have been brought about with the new legislation and what it means for you and your workplace. Introduction to the HSWA. The new roles. Duties of a PCBU. Duties of an officer. Workers, their rights and responsibilities. Worker engagement and participation. Understanding risk. Managing risk. Reporting and investigation. Various interactive learning tools such as simulated scenarios, activities and quizzes are used to deliver the learning objectives for the course. There are also summative assessments at the end of each part that need to be successfully completed. DURATION Learn at your own pace, but this course should ideally take around minutes to complete. You can stop and start anywhere during the course as the system records your learning progress and will allow you to resume from where you left off. $ GST ($143.75) $ GST ($201.25) This course is a fundamental overview of the Health and Safety at Work Act, and is suitable for both employees as well as business owners and management looking to get a broad understanding of the key concepts, changes and terminology from the new legislation. Enforcement of the HSWA. For details to register: 60

32 UNDERSTANDING THE OH&S LEGISLATION FRAMEWORK (WEBINAR) If you are responsible for managing a workplace or supervising workers this webinar will explain the obligations a Person Conducting a Business or Undertaking (PCBU) has to workers and others in the workplace. It will also be applicable if you need to understand how the legal framework creates obligations a PCBU has to its workers when protecting them from exposure to risk, and providing information about emergencies and when engaging workers. In 2013 the Independent Task Force undertook a review of New Zealand s occupational Health and Safety performance. It concluded that the current system was broken beyond repair. As a result, the Health and Safety at Work Act 2015 (HSWA) superseded the Health and Safety in Employment Act 1992 on 4 April This live webinar presentation will give you insights into the legislative framework, what the various documentation means from the Act and regulations, to approved codes of practice, and how you can access and use this information. The HSWA. The Health and Safety Regulations. Safe work instruments. Approved codes of practice. Guidance and information. Australian and New Zealand standards. Third party information. A summary of work Health and Safety regulations and what they cover. Understand the range of information and guidance available to help you meet your obligations under the HSWA. Appreciate the relationship between the different types of guidance and information. Recognise that other legislation may affect work health and safety. Be familiar with where the regulations and other information can be found. EMA Learning Tutor 1.5 Hours (1.00pm pm) (Presented through our PowerBox Webinar platform) $ GST ($86.25) $ GST ($143.75) For dates and to register: 62

33 WORKPLACE FUNDAMENTALS - FOR WORKERS (ONLINE) If you are classified as a worker under the Health and Safety at Work Act This course will help workers understand the role they play in workplace safety. It will focus on their health and safety duties and responsibilities under the new Health and Safety at Work Act, and what they can do to lessen the risk of injuries and illnesses at their workplace. Introduction to the new Health and Safety at Work Act. The new roles. Health and safety responsibilities of PCBUs and officers. Rights of workers. Worker responsibilities. Managing risk. Health and safety procedures and emergencies. Offences and penalties. The course also provides examples of workplace hazards and how they can be managed. Understand the role that workers have in workplace health and safety, their rights and duties and what they can do to lessen the risk of injuries and illnesses in the workplace. DURATION Learn at your own pace, but this course should ideally take around minutes to complete. You can stop and start anywhere during the course as the system records your learning progress and will allow you to resume from where you left off. $ GST ($86.25) $ GST ($143.75) For details and to register: 64

34 WORKPLACESIM TRAINING ONLINE LEARNING GAME WorkplaceSIM is a unique health and safety 3D game simulation designed to help teach the latest workplace safety practices and procedures in New Zealand workplaces. 66 EMA, in partnership with Mind Game Media, bring to you an innovative and exciting online game-based learning resource that will help train you and your business on the best health and safety practices and procedures in New Zealand workplaces. It uses behavioural psychology and industry-relevant interactive 3D simulations to create effective and engaging training leading to positive behaviour change and positive workplace culture change. Research shows that interactive simulations deliver greater engagement, skill retention, and worker confidence than traditional forms of teaching. The psychology of simulation and game-based learning means it appeals to a wide variety of target groups, including the youth and those with literacy issues. This method of teaching is easily accessible, encourages sharing, and sparks workplace conversations. CONTENT WorkplaceSIM offers interactive 3D lessons on a variety of topics to help people better understand the specific health and safety issues they face in their workplace. Set in a general office environment (with a light manufacturing component), this module provides an introduction to health and safety processes and procedures that, in principal, could be applied to most industries. The five topics in this module are: Lesson 1: Promoting Health and Safety Employer and employee engagement. Good Faith negotiations. What is a PCBU? Lesson 2: Roles and Responsibilities Employees. Management. Contractors. Health and safety representatives. Lesson 3: Risk and Hazard ID and Management (Hazard Management Cycle) Identifying risk. Accessing. Control. Monitoring. Reviewing. Lesson 4: Ergonomics Understanding ergonomics. Work desk and computer setup. Manual handling. Fleet cars. Lesson 5: Wellbeing Understanding wellbeing and EAP (Employee Assistance Programmes). Bullying and harassment. Work related stress. Rehabilitation. REGISTRATION Please call Nirupam Sarkar on (09) or learnit@ema.co.nz to deploy WorkplaceSIM for your organisation.

35 RELATED CONFERENCE OH&S CONFERENCES Every year the EMA facilitates a two-day conference in Auckland and a one-day conference in the Bay of Plenty. The purpose of these events is to inform and inspire. Leaders from the occupational Health and Safety sector share knowledge, experience and vision that can be applied to the business of all who attend. Auckland OH&S two-day Conference April 2017 Bay of Plenty OH&S one-day Conference October 2017 For more information conferences@ema.co.nz Be Safe. Be Well. Everyone deserves to go home safe and well every day. Tailored H&S Training The Be Safe Be Well 3 hour programme is an engagement tool to help you engage your people and achieve greater participation in Health & Safety at work from everyone. Be Safe Be Well delivers powerful messages throughout the interactive workshop to teach your people why accidents, injury and harm happen to people at work, how important it is for everyone to be proactive and how it is everyone s responsibility to look after ourselves and each other at work. Benefits for your organisation and your people: They will see their workplace with fresh eyes, see new hazards and take ownership for sorting them out. Know that Be Safe and Be Well is a shared responsibility as everyone deserves to go home safe & well every day! Change their attitude and behaviours to make a positive difference to the Health and Safety of themselves and workmates. What people have said they will do as a result of this workshop? "I would help my workmates to be safe and let them know if I think what they are doing is a risk!" "Take time to notice more things - See it Own It Act on It." "Approach someone who is being unsafe e.g. speeding, no safety boots etc. Do the Right Thing." For more information contact the tailored team on or deborah.law@ema.co.nz

36 NOTES WE HAVE YOU COVERED Whether you need quick advice right now, someone to come in and visit you or an expert employment lawyer to represent you; at the EMA we have your employment relations covered. ADVICELINE As an EMA member if you need free prompt advice from an employment relations specialist you can call or the AdviceLine service, operating Monday to Friday from 8am to 8pm. LEGAL Should you need legal advice and/or legal representation EMA Legal is your first port of call. EMA Legal is a team of highly experienced employment lawyers who solely act for employers at exclusive EMA member rates. CONSULTANTS If you want someone to come in and work alongside you in your organisation to handle difficult employment relations issues, then an EMA consultant is there to help you. Call us today and let us help you,

37 T E learn@ema.co.nz ema.co.nz