SEARCH PROFILE. Managing Director Alberta Singapore, Southeast Asia & Oceania Office. Alberta Economic Development and Trade. Executive Manager I
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1 SEARCH PROFILE Managing Director Alberta Singapore, Southeast Asia & Oceania Office Alberta Economic Development and Trade Executive Manager I Salary Range: $125,318 $164,691 ($4, $6, bi-weekly) Open Competition Job ID: Closing Date: May 11, 2018
2 Alberta Economic Development and Trade Overview The ministry consists of the Department of Economic Development and Trade, which includes 12 international offices established in high-priority markets, the Alberta Enterprise Corporation and the Alberta Innovates Corporation. Economic Development and Trade leads efforts to diversify and make Alberta s economy resilient, building on its strengths and entrepreneurial spirit, by catalyzing opportunities that create jobs, trade, investment and business competitiveness. The ministry develops and implements economic development strategies, action plans and policies that will foster sustainable growth, encourage industry diversification, support small and medium-sized enterprises (SMEs), enhance market access to attract trade and foreign investment and leverage science and technology, so that Alberta has a resilient and sustainable economy that supports Albertans. A more detailed description of Economic Development and Trade and its programs and initiatives can be found at Position Summary Make your mark and advance Alberta s position in a vibrant and flourishing part of the world. As Managing Director of the Alberta Singapore Office you will be uniquely positioned to support Alberta companies as they look to export into Southeast Asia, and attract investment from one of the world s top financial centres. With a team of locally engaged staff to support you, you will be the lead representative for Alberta's trade, investment and advocacy interests in the region, and will provide direction and coordination to the Alberta government's efforts to promote the advantages of doing business in Alberta and to attract creative global companies to invest into the province. In this role you will need to apply your diplomatic and network building skills as you work with dynamic companies, senior leaders, investors, and High Commission staff to create trade, investment and advocacy wins for Alberta. Reporting to the Assistant Deputy Minister, Trade and Investment Attraction, you will provide strategic leadership in developing strategies, building market intelligence, and delivering innovative programs to expand Alberta's presence in the Southeast Asia and Oceania region. Major Accountabilities Managing the operations of the Singapore international office including: assisting Global Affairs Canada with the hiring and managing of locally engaged staff assigned to Alberta. developing and managing of the office operational plan and budget. developing and managing programs and services to serve Alberta and local international clients. liaising with federal partners within co-located office. Building awareness and understanding of Alberta as an excellent location to live, conduct business and visit by: developing intergovernmental and business relations with key decision-makers. representing the province at key promotional events. working with local media and implementing and supporting key marketing initiatives. Executive Search, Public Service Commission Executive Director / Page 2
3 Increasing Alberta exports to market by: gathering general and sector-specific market opportunities and intelligence. establishing and managing relationships with potential partners and clients. gathering competitive intelligence and providing introductions of potential clients to Alberta companies. Promoting investment to Alberta by: identifying and building relationships with existing businesses with Alberta investments. identifying and building relationships with companies that could benefit from investing in Alberta to grow their business. providing intelligence, advice and introductions to Alberta companies or organizations looking for investment partners. Supporting the initiatives and objectives of the Alberta Government by working closely and collaboratively with the Asia Pacific branch of Economic Development and Trade (EDT) on: gathering and disseminating information and market intelligence on agreed upon sectors of priority. developing knowledge of trends and opportunities in the local economy by establishing local contacts. providing introductions and logistical support for inbound missions. Authorities The Executive Director is directly involved with the administration of legislation related to the business of the department and other legislation related to leadership responsibilities and delegated authorities. Related legislation includes: Financial Administration Act Fiscal Planning and Transparency Act Government Organization Act Freedom of Information and Protection of Privacy Act Public Service Act Organization Reporting to the Assistant Deputy Minister, Trade and Investment Attraction Division, the Managing Director provides leadership and direction to the Alberta Singapore Office staff. Financial and Human Resource Management The Managing Director Singapore is responsible for the effective management of a staff complement of approximately two full time equivalencies and an annual budget of $800,000. Executive Search, Public Service Commission Executive Director / Page 3
4 Contacts Internal contacts include the Deputy Minister, the Assistant Deputy, colleagues within the ministry and staff within the ministry, and in other ministries. Other contacts include foreign and Alberta based business representatives (public and private sector), industry stakeholders, venture capitalists, foreign skilled workers, Canadian High Commission representatives. Issues / Challenges Responding to a broad range of requests and needs from clients in both Alberta and the market. Understanding and considering the political ramifications when developing strategy and business plans for the market. Developing innovative approaches to providing information and market intelligence to clients. Maintaining high-level government-to-government relations at federal and provincial/state levels. Understanding and balancing the competing interests of industry, government, and national and international concerns. The Person (1) Knowledge/Skills/Experience Extensive related senior management experience in international business and marketing. Knowledge of business management and international business practices. A broad understanding of Alberta s economic, political and social issues. Demonstrated capacity for building relationships with intergovernmental partners and domestic and international stakeholders. Proven success in leading and inspiring teams. Exceptional diplomatic skills in responding and dealing with sensitive and controversial matters and in representing the province at senior political, business and social levels. Understanding of business planning, coordination and implementation. Proven success in managing complex issues and positively influencing outcomes. Exceptional verbal, written, listening and interpersonal communications skills. Experience managing resources including human and financial resources. Executive Search, Public Service Commission Executive Director / Page 4
5 Other required areas of knowledge include: Local market economic, political and social conditions and trends. Cultural norms/differences in doing business in target market. Geopolitical and socio-economic factors in Alberta. Business-to-business relationships (corporate, project, partnering, strategic alliances, etc.) Market intelligence and strategic information methods and networking. International marketing principles. Role of governments in attracting foreign direct investment. Factors that influence investment expansion and relocation decisions. Alberta's priority industry value propositions for investors. Supply chain management process. Alberta industry associations and networks. In-market industry contacts and networks. Using social media tools for promotion and/or to generate new business opportunities. Other required skills include: Multi-cultural sensitivity to local business practices. Strategic thinking with regard to identifying industry/company needs and building/working toward fulfilling specific product/service/technology demands. Managing client and stakeholder relationships and advancing business development objective. Providing client service support to customers/clients. Self-motivation and high energy and personal commitment to developing solutions and linkages between foreign representatives and Alberta clients. Planning-short, medium and long term. Work load prioritization and multi-tasking. Project management experience and coordination and delivery of complex programs with multiple partners, stakeholders and clients. Monitoring-ongoing assessment of progress and understanding of performance management objectives (2) Academic Background A degree in business, economics or marketing is preferred. Executive Search, Public Service Commission Executive Director / Page 5
6 (3) Alberta Public Service (APS) Competencies Competencies are behaviors that are essential to reach our goals in serving Albertans. The following competencies are drawn from the Alberta Public Service Competency Model to reflect government s focus on planning, strategizing and leadership to accomplish goals. See link for more information on the competencies, Relationship Achievement DEVELOP NETWORKS Proactively building networks, connecting and building trust in relationships with different stakeholders. Identifies stakeholders Builds relationships Focuses on client Communicates purposefully BUILD COLLABORATIVE ENVIRONMENTS Leads and contributes to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes. Brings people together Facilitates communication Addresses conflict Empowers others Encourages diversity DEVELOP SELF AND OTHERS A commitment to lifelong learning and the desire to invest in the development of the longterm capability of yourself and others. Plans for development Actions development Supports others development CREATIVE PROBLEM SOLVING Ability to assess options and implications in new ways to achieve outcomes and solutions. Seeks clarity Challenges the process Integrates perspectives Identifies alternative solutions SYSTEMS THINKING The work done in the APS is part of a larger integrated and interrelated environment. It is important to know that work done in one part of the APS impacts a variety of other groups/projects inside and outside the APS. Systems Thinking allows us to keep broader impacts and connections in mind. Looks beyond the immediate Considers impacts Understands connections Provides clarity AGILITY Ability to anticipate, assess and readily adapt to changing priorities, maintain resilience in times of uncertainty and effectively work in a changing environment. Seeks out new opportunities Anticipates change Emotional resilience Supports change Adapts DRIVE FOR RESULTS Knowing what outcomes are important and maximizing resources to achieve results that are aligned with the goals of the organization, while maintaining accountability to each other and external stakeholders. Plans for results Takes accountability Takes risks Focuses on outcomes Executive Search, Public Service Commission Executive Director / Page 6
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