Talent Community of Expertise

Transcription

1 Future-State HR Service Delivery Model Operating Model Design IMPACT CoE HR Leadership Communications Change Management Executive Recruitment Talent Community of Expertise Talent Recruitment Talent Management Employee Relations Service Community of Expertise HR Business Partners HR Solution Center IMPACT and Decision Support Community of Expertise HR Business Operations People Data and Technology Total Rewards 1

2 IMPACT Community of Expertise Key Service Areas HR Business Operations The way HR manages, coordinates, and delivers HR projects that support the University s mission on-time, in scope, and within budget. Additionally, this service supports the University to reduce risk, uphold policy, ensure compliance, and understand financial implications. IMPACT and Decision Support Community of Expertise People Data and Technology The way HR uses data to help the University make important workforce decisions, set goals, and project future needs. Additionally, this group delivers continuous innovation, adoption, support, and usage of HR technology. Total Rewards How HR defines and implements a total rewards strategy to attract and retain faculty, staff, and team members through competitive pay, benefits, and wellness programs. 2

3 IMPACT Community of Expertise People Data and Technology Back to IMPACT CoE Main Menu People Data and Technology The way HR uses data to help the University make important workforce decisions, set goals, and project future needs. Additionally, this group delivers continuous innovation, adoption, support, and usage of HR technology. Vision & Key Outcomes What HR aims to achieve and to deliver Service Offerings What customers can expect from HR 1 2 3

4 People Data and Technology Vision and Outcomes Back to People Data and Technology Main Menu Our Vision (What are we shooting for?) People Data and Technology supports all HR services with real-time, up-to-date, and accurate data, accessible in multiple ways. This group will provide support, including configuration access and issue resolutions, for all HR functional areas and services. Key Outcomes (How we will make a difference?) Real-time reporting, analytics, and people insights, coordinated among multiple sources, to enable informed and accelerated decision making Promote data consistency, accuracy, and completeness with articulated data standards Support HR forecasting and predictive modeling Enhance automation and access across multiple devices Foster continuous innovation Practice and support agility to accommodate organizational changes and higher education dynamics Click Here to View the People Data and Technology Service Offerings 4

5 People Data and Technology Service Offerings Back to People Data and Technology Main Menu People Data Analytics The ability to proactively provide HR analytics, enabling informed and accelerated workforce decisions is critical to our future success as an organization. To make educated decisions about our workforce, we must have clear insight into our people data. People Data Analytics uses HR data to create insight regarding the UVA workforce, make predictions, inform decision making, and measure impact. People Data Analytics also fosters data literacy and analytical thinking throughout the workforce. Technology Support Technology Support delivers and manages efficient, high-value, and seamlessly integrated HR technology solutions, supporting the University s mission. 5

6 People Data and Technology Service Offerings People Data Analytics Back to the People Data and Technology Service Offerings Description (What it is ) To make educated decisions about our workforce, we must have clear insight into our people data. People Data Analytics uses HR data to create insight regarding the UVA workforce, make predictions, inform decision making, and measure impact. People Data Analytics also fosters data literacy and analytical thinking throughout the workforce. The Value to UVA (Why it matters ) The ability to proactively provide HR analytics, enabling informed and accelerated workforce decisions is critical to our future success as an organization. The Work (How HR will help customers ) Using people data, analytics, and insights to discover trends and patterns to make informed decisions and predictions Developing and managing reports for HR functional teams (e.g., Talent Recruitment), schools / units, management, and other partners Serving as a data steward for completeness, correctness, and consistency Outputs (What customers will get...) Reporting and benchmarking on key HR metrics, forecasts, insights, advice, guidance, tools, and techniques to analyze data and gain insights Improved data quality Data visualization Improved ability for the workforce to think analytically and understand data 6

7 People Data and Technology Service Offerings Technology Support Back to the People Data and Technology Service Offerings Description (What it is ) Technology Support delivers and manages efficient, high-value, and seamlessly integrated HR technology solutions, supporting the University s mission. The Work (How HR will help customers ) Serving as a strategic partner to provide enabling technology for HR Leveraging resources to drive continuous improvement Identifying configuration changes and participating in efforts to manage change implementation Supporting efforts for regression testing following system updates Supporting, facilitating, and integrating with other technologies The Value to UVA (Why it matters ) Supported and integrated HR technologies will automate HR workflows and be available on multiple devices which significantly reduces time spent on manual, non-value added activities. Outputs (What customers will get...) Intuitive user experience, incorporation of customer feedback, and high customer satisfaction Multi-device system availability Effective integration of data with other University systems Secure data with appropriate access to essential information Continuous innovation and adoption of HR technologies Supported HR technologies A partner to get important work done 7