ETF MIGRATION & SKILLS SEMINAR. Key Management Solutions Private Employment Agency Georgia

Transcription

1 ETF MIGRATION & SKILLS SEMINAR Key Management Solutions Private Employment Agency Georgia Maia Tsereteli March 2012 Torino, Italy

2 COMPANY PROFILE The Key to Your Success Key Management Solutions Georgia (KMS Georgia) Scope: Main Filed of Activity: Full Service HR Recruiting & Consulting Agency Facilitating employment within Georgia and abroad.

3 MAIN ACTIVITIES The Key to Your Success KMS Georgia offers following services : Recruitment Assistance (Tbilisi, Regions, abroad) Employee Outsourcing (Hospitality Sphere) Human Resources Consulting & Training Liaison between Employers and Educational Institutions

4 TRAINING ACTIVITIES The Key to Your Success KMS Georgia training portfolio includes: Job specific training by profession with 1 week internship in leading Hotels and Restaurants Basic interviewing skills, cover letter practices Job Specific English Language Classes (Hospitality Sphere)

5 Trainings Conducted During 2010 Company Topic of the Training Participants Date Career Service Georgia Governance - Tbilisi State University W Hotel Doha, Qatar, Starwood Chain Interviewing techniques and tips for successful Interview 15 Preparing for an Interview, Cover Letter, Self-Marketing 30 Hospitality and Service Basics- Theory and practice 50 January 2010 March 2010 March - April 2010 Georgian Restaurant Chain- Mtskheta, Georgia Restaurant and Bar Service 50 June 2010 August W Hotel Doha, Qatar, Starwood Chain Restaurant and Bar Service Kitchen Basics Theory and Job Specific English 12 Service Basics Theory and Job Specific English 12 Service PLUS - Certified Course from US 25 Training for Hotel Management 10 September 2010 September 2010 October- November 2010 November 2010 TOTAL 254

6 Trainings Conducted During 2011 Company Topic of the Training Participants Date Service Basics and Job Specific English 28 February 2011 Private Local Clinic, Tbilisi Housekeeping Basic Course 8 March 2011 Reception Course and Job Specific English 12 April 2011 Hotel "Oasis" Chakvi Sairme Development Company for resort in Sairme Hotel Internal Regulations and Operational Procedures 130 April -May 2011 Hotel Housekeeping Course and Operational Procedures 29 May 2011 Hotel Front Office Course and Operational Procedures 9 May 2011 Hotel Food & Beverage Course and Operational Procedures 52 May-June 2011 Hotel Engineering & Security Course and Operational Procedures 22 June 2011 Hotel Operational Course - Chakvi Hotel, Georgia 15 June 2011 Pre-opening Recruitment and Personnel Training for Resort "Sairme" 170 TOTAL 475 May -June-July 2011

7 RECRUITMENT ASSISATNCE The Key to Your Success KMS Georgia facilitated employment: individuals (80 in Tbilisi, 28 regions and 22 abroad) individuals (90 in Tbilisi, 150 regions, 24 abroad) individuals (14 in Tbilisi, 3 regions and 26 abroad)

8 LOCAL LABOR MARKET CHALLENGES The Key to your Success Current Georgian Labor market challenges : High rate of unemployment Gap between job-seekers skills and qualifications sought on the local market Lack of foreign language proficiency Lack of work experience Lack of Mobility

9 Current Challenges The Key to your Success Job seeker (local ) Lack of foreign language skills job-seekers with limited work experience Lack of Mobility No clear salary expectations Possibility to conduct background info Low self-confidence Job Seeker (Returnee) Basic Skills for Foreign Language Returnees have work experience on entry level positions (home workers, F&B, HSK, babysitter, etc) Very Mobile High salary expectations No possibility to get background info Very High Self-Confidence

10 TRAINING SOLUTION (For returnees) The Key to your Success KMS Georgia has developed a program that is designed of 3 components: Orientation Training (Country update, work conditions, pay rates, etc.) Application, interview, cover letter techniques Basic Professional Training Course (combination of learning and internship)

11 Recruitment Year Recruiment by Years Returnees that applied Agency Returnees: UK 4 Germany 2 Greece 3 Israel Returnees: Spain 9 Greece/Cyprus 7 Turkey 6 Ukraine 1 Netherlands Returnees: Spain 6 Turkey 8 US 2 Czech 1 The Key to your Success Number of returnees Recruited With the help of the agency 6 With the help of the agency 9 With the help of the agency 9

12 Returnee Statistics The Key to your Success KMS Georgia had received total of 51 returnees: Out of which: 12 (abroad) Doha, Qatar 39 (in Georgia) management and non-management positions- 1 declined offer (Office Manager)

13 Employment Options 2012 (Abroad) The Key to your Success Middle East openings: Successful Interviews Work Offers Requirements for the Candidates: English Language Hospitality Experience Medical Results (Hepa A, B, C, HIV, X-ray tests) Police clearance

14 Employment Options (Abroad) The Key to your Success Middle East openings/benefits offered: Average salary (net) Meals 3 times daily Medical Insurance Free accommodation in a employee compound Plane ticket free from home destination to Doha and return ticket after 2 years Vacation every year (21 days paid) Free transportation to and from work

15 Other Employment Options Recruitment Year Name of the Employer (in Doha, Qatar, Dubai, UAE) The Key to your Success February, 2010 Starwood Chain, W Hotel 13 (local) September, 2010 Starwood Chain, W Hotel 9 (local) July, 2011 Starwood Chain, Sheraton Hotel Intercontinental, Dubai, UAE Number of Candidates Recruited 12 (3 returnees) November, 2011 Starwood Chain, W Hotel 13 (2 returnees) February, 2012 Starwood chain, St. Regis Hotel 26 (out of which 7 returnees)

16 The Key to your Success Contact details: Maia Tsereteli Director

17 Q & A Thank You!