How do we get earlier involved as testers - horizontal and vertical
|
|
- Cory Gallagher
- 6 years ago
- Views:
Transcription
1 How do we get earlier involved as testers - horizontal and vertical Ole Chr. Hansen Managing Consultant September 4th, 2014
2 Who am I? Ole Chr. Hansen Managing Consultant, Sogeti Danmark A/S Fellow, SogetiLabs Global Innovation Network Blog: LinkedIn: Twitter: ISTQB Accredited Trainer in Software Testing ISEB Practitioner Certificate in Software Testing ISTQB Foundation Certificate in Software Testing TMap NEXT Test Engineer Certified TPI NEXT Foundation Certified PRINCE2 Foundation Certified Certified Scrum Master Certified Lead Assessor (ISO 9000) Sogeti, ATP, Nordea, BRFkredit, WM-data, CRI, LEC Test Manager (15+ years), Project Manager (10+ years) Mail: Mobile:
3 35 / 30 Years Ago English Danish Good condition for software testing in Denmark or..? 3
4 Degree of Involvement Global vs Denmark Source: Sogeti Global TPI Benchmark Source: Sogeti Denmark TPI Benchmark 4
5 Involvement Statement Outside the project Inside the project (value chain) 5
6 Involvement Statement Tight involvement of testing in the project helps to improve the product quality from the beginning, and helps to keep test activities off the projects s critical path. 6
7 Involvement Statement 7
8 Result Risk Time Cost The key to success is balance 8
9 Bridging the Communication Gap 9
10 Tester Language Management Language Tester Language Management Language 10
11 Testing is not an Island 11
12 Testing is not an Island Testing has many stakeholders. Inside (horizontal) and outside (vertical) the project. 12
13 For Whom Do We Test? Stakeholder Analysis Fellow testers Test leads and managers Developers, development leads and managers Database and system architects Marketing and business analysis Project managers Technical support and help desk staff Sales managers, engineers and staff Executives, officers, ministers and/or directors Company shareholders Elected officials and voters Regulators and law enforcement Users Vendors Customers and sponsors Public and society 13
14 Stakeholder Management The tester knows the stakeholders and their objectives and expectations for testing. The tester works with the stakeholders to ensure realistic objectives and expectations, and define metrics to measure effectiveness and efficiency. 14
15 Stakeholder Management Stakeholders objectives (examples) Reliable and secure IT-systems Effective automated solutions Improve costs efficiency of IT Shorten time-to-market Improve transparency and understanding of IT. Know them understand them 15
16 How to benefit from involvement of testers The test assignment, scope and approach are negotiated early with the principal stakeholder as one of the first test activities. Test activities are started early, timely before test execution, with the goal of keeping the test activities off the project s critical path. A tester is involved in project planning, and dependencies between the test process and other processes are taken into account. A tester is involved in the analysis and mitigation of overall projects risks. 16
17 How to benefit from involvement of testers Testers contribute to impact and risk analysis of change requests and changes to the test basis. Testers contributes to the impact analysis of defects. Testers are actively involved in optimizing the test basis (more than a testability review), in which the object under test is described. The test team is involved in the evaluation of the project. The lessons learned from the test process are valued and used for future projects. 17
18 Show it Give value for money and show it 18
19 Showing Benefit Case Study Life & Pension Industry Statement from chairperson of Steering Commitee: You have to test all combinations within the timebox of 15 working days Me: combinations each 2 hours = hours 15 days / 7 hours pr. day = 105 hours 128 FTE Chairperson: What you are kidding me - right? Me: No Chairperson: Can you do something? Me: Combinatorial test techniques pairwise: 38 triple wise: hours 4 FTE Chairperson: Great Risk? Benefit: Save testing time and resources = 124 FTE Risks: Limited (Source: NIST) 19
20 Visibility Be visible to your stakeholders 20
21 Reporting Risk Wheel 21
22 Result Risk Time Cost The key to success is balance 22
23 Conclusions Know your stakeholders and their objectives Be visible to the stakeholders Be pro-active to the stakeholders Show the benefits of involving testers Train the managers in tester language Train the testers in management language Give value for money and show it 23
24 Questions Ole Chr. Hansen Managing Consultant
Test Maturity Model Integration (TMMi) Process Improvement for the Present and the Future
WWW.QUALTECHCONFERENCES.COM Europe s Premier Software Testing Event World Forum Convention Centre, The Hague, Netherlands The Future of Software Testing Test Maturity Model Integration (TMMi) Process Improvement
More informationIntroduction and Key Concepts Study Group Session 1
Introduction and Key Concepts Study Group Session 1 PD hours/cdu: CH71563-01-2018 (3 hours each session) 2015, International Institute of Business Analysis (IIBA ). Permission is granted to IIBA Chapters
More informationGuidelines for Testing Maturity
Guidelines for Testing Maturity Erik van Veenendaal of Improve Quality Services BV in the Netherlands has both involved in test process improvement projects at a large number of industrial organizations.
More informationIntroduction and Key Concepts Study Group Session 1
Introduction and Key Concepts Study Group Session 1 PDU: CH71563-04-2017 (3 hours) 2015, International Institute of Business Analysis (IIBA ). Permission is granted to IIBA Chapters to use and modify this
More informationMBT & ISTQB CHALLENGES YOUR SOFTWARE TESTING AND TRAINING SPECIALISTS
MBT & ISTQB CHALLENGES YOUR SOFTWARE TESTING AND TRAINING SPECIALISTS 2 Bernard Homès, CTAL (full), M.Sc. CIS Senior Consultant Software Testing instructor ISTQB (FL+AL), REQB, IREB Product & Project Quality
More informationSession 11E Adopting Agile Ground Software Development. Supannika Mobasser The Aerospace Corporation
Session 11E Adopting Agile Ground Software Development Supannika Mobasser The Aerospace Corporation The Aerospace Corporation 2017 Overview To look beyond the horizon and to embrace the rapid rate of change
More informationAgilitate.com. From Mountain To Molehill. Saving Millions With Agile Programme Management. Bill Nicholas - 8 th September 2011
Agilitate.com From Mountain To Molehill Saving Millions With Agile Programme Management Bill Nicholas - 8 th September 2011 1 Agilitate.com About The Scrum Chef Title E-mail Address : Director Of Agile
More informationDigital Industries Apprenticeship: Occupational Brief. Software Tester. March 2016
Digital Industries Apprenticeship: Occupational Brief Software Tester March 2016 1 Digital Industries Apprenticeships: Occupational Brief Level 4 Software Tester Apprenticeship Minimum Standards and Grading
More informationTPI NEXT. 10 February /14/2011. Agenda. Geert Vanhove. What is TPI NEXT? The new model. How to apply the new model. TPI NEXT Sogeti services
TPI NEXT 10 February 2011 KVIV - Antwerp Geert Vanhove Agenda What is TPI NEXT? The new model How to apply the new model TPI NEXT Sogeti services Tool demo Q&A 1 Need for improvement Testing is generally
More informationCertified Tester. Expert Level. Modules Overview
Certified Tester Expert Level Modules Overview Version 1.3, 31 st October 2014 Copyright Notice This document may be copied in its entirety, or extracts made, if the source is acknowledged. Version 1.3
More informationEffective Use of Function Points for Analogous Software Estimation
Effective Use of Function Points for Analogous Software Estimation Dan French, PMP, CFPS, CSM Principal Consultant dfrench@cobec.com 202-827-1316 www.cobec.com Agenda -Introduction -Definition of Analogous
More informationTest Process Improvement using TMM(i)
Test Process Improvement using TMM(i) Erik van Veenendaal, Richard Grooff and Rob Hendriks Improve Quality Services BV Introduction More and more organisation are trying to improve their software development
More informationTest Maturity Assessment and Improvement Using TPI and Quality Blueprint. Performance driven. Quality assured.
Test Maturity Assessment and Improvement Using TPI and Quality Blueprint Performance driven. Quality assured. Testing the way we do it Benchmark, Blueprint, and Execute to Build a World-Class Test Organization
More informationWhy your business should get into it and what you can do. Chris Lemoine Washburn Communication
Why your business should get into it and what you can do Chris Lemoine Washburn Communication Marketing How your company talks about itself in communications with employees, customers, and business partners
More informationSeminar 06 Chapter 5 - Part 1
INF 3121 Software Testing Seminar 06 Chapter 5 - Part 1 1. Part 1: Closed-ended questions 2. Part 2: Exercises and open-ended questions 1 Part 1: Closed-ended questions 2 Question 1 Why is independent
More informationBusiness Process Modeling for Supply Chain Transformation
Business Process Modeling for Supply Chain Transformation Neha Jain, CPIM Janice Gullo, CFPIM, CSCP Neha Jain Neha Jain is a Business Process Consultant in DuPont. Her responsibilities include process
More informationISM Travel & Events 2017 June 12-14, 2017 Miami, FL
ISM Travel & Events 2017 June 12-14, 2017 Miami, FL Strategic Meetings Management (SMM) Should Be Standard In Corporate Procurement Kevin Iwamoto, GLP, GTP GoldSpring Consulting A Global Industry Standard
More informationWelcome! ITSM Academy
Welcome! 1 About ITSM Academy Accredited Education Certified Process Design Engineer (CPDE) ITIL Foundation ITIL Capability (OSA PPO RCV SOA) ITIL Lifecycle (SS SD ST SO CSI) ITIL Managing Across the Lifecycle
More informationAgile Easy Read Snippets - Book 1. Agile Snippets. David Geoffrey Litten Agile Primer
Agile Easy Read Snippets - Book 1 Agile Snippets David Geoffrey Litten Agile Primer The origins of DSDM Atern and Agile. The DSDM consortium which was formed in 1994, resulted from a need for a different
More informationSESSION 802 Wednesday, November 4, 10:15am - 11:15am Track: Continual Service Improvement
SESSION 802 Wednesday, November 4, 10:15am - 11:15am Track: Continual Service Improvement Minimum Viable ITSM Donna Knapp Curriculum Development Manager, ITSM Academy dknapp@itsmacademy.com Session Description
More informationQUEST Webinar: Intelligent Defect Sampling An Innovation for Focused Testing WEBINAR SERIES WEBINA SERIES. Featuring
QUEST Webinar: presents the Intelligent Defect Sampling An Innovation for Focused Testing WEBINAR SERIES WEBINA SERIES www.qaiquest.org/2018 Featuring Randy Rice Rice Consulting Services DEFECT SAMPLING
More informationDefining The Profession
Defining The Profession Th15 Ruud Teunissen, Polteq IT Services, The Netherlands Ruud Teunissen Polteq IT Services BV The Netherlands Stockholm December 6 th 2007 2007 Polteq IT Services B.V. slide nr.
More informationPROFESSIONAL SERVICES CONSULTANT
0 PROFESSIONAL SERVICES CONSULTANT Professional Services Consultants have ultimate responsibility for the smooth implementation of systems with our customers, by ensuring the implementation is mapped effectively
More informationPMI Agile Certified Practitioner (PMI-ACP) Duration: 48 Hours
PMI Agile Certified Practitioner (PMI-ACP) Duration: 48 Hours Organizations that are highly agile & responsive to market dynamics complete more of their projects successfully than their slower-moving counterparts.
More informationHITRUST CSF Assurance Program
HITRUST CSF Assurance Program Common healthcare industry approach for assessing security and reporting compliance Background and challenges Compliance requirements for healthcare organizations and their
More informationScrum Testing: A Beginner s Guide
Scrum Testing: A Beginner s Guide What is Scrum? Building complex software applications is a difficult task. Scrum methodology comes as a solution for executing such complicated task. It helps development
More informationProject Management for Non-Profits What s in it for you? Benefits of Improved Project Management (PM) Skills, Techniques and Processes.
Project Management for Non-Profits What s in it for you? Benefits of Improved Project Management (PM) Skills, Techniques and Processes Nov 2014 1 Overview What is a project? Impact on organizational results
More informationIn-House Agile Training Offerings
In-House Agile Training Offerings Certified Training/Workshops 1. SAFe ScrumXP for Teams Scaled Agile Institute 2 days + exam 16SEUs/PDUs The course teaches Lean thinking tools, roles, processes, and the
More informationDeveloping Competency Frameworks. Lorna Badrick
Developing Competency Frameworks Lorna Badrick Objectives Objectives of the session:- To consider how you define the skills, behaviours and attitudes that workers need to perform their roles effectively
More informationHITRUST CSF Assurance Program. The Common Healthcare Industry Approach for Assessing Security and Reporting Compliance
The Common Healthcare Industry Approach for Assessing Security and Reporting Compliance February 2017 Contents Background and Challenges.... 3 Improving Risk Management While Reducing Cost and Complexity...
More informationHow ABLE Measures Up: Nutshell CRM
We compared features and pricing between and to help you evaluate the best fit for your firm. About is a CRM for small business sales teams. The platform is targeted to industries with products to sell
More informationBCS EXAM - ISEB-SWT2. ISTQB-ISEB Certified Tester Foundation Level. Buy Full Product.
BCS EXAM - ISEB-SWT2 ISTQB-ISEB Certified Tester Foundation Level Buy Full Product http://www.examskey.com/iseb-swt2.html Examskey BCS ISEB-SWT2 exam demo product is here for you to test the quality of
More informationIntroduction to Agile/Extreme Programming
Introduction to Agile/Extreme Programming Matt Ganis, Senior Technical Staff Member (Certified Scrum Master) IBM Hawthorne, New York ganis@us.ibm.com August 2007 Session 8061 Current slides at: http://webpage.pace.edu/mganis
More informationIIBA Global Business Analysis Core Standard. A Companion to A Guide to the Business Analysis Body of Knowledge (BABOK Guide) Version 3
IIBA Global Business Analysis Core Standard A Companion to A Guide to the Business Analysis Body of Knowledge (BABOK Guide) Version 3 International Institute of Business Analysis, Toronto, Ontario, Canada.
More information2009 Software Business Analyst: Seven Best Practices
2009 Software Business Analyst: Seven Best Practices Barbara Merwin Patterson Group Monday April 20, 2009 1 Seven Best Practices for Software Business Analysts Quality as Job 1 Understand Your Business
More informationPRINCE Update. Changes to the manual. AXELOS.com. April 2017 PUBLIC
PRINCE2 2017 Update s to the manual AXELOS.com April 2017 2 PRINCE2 2017 Update Contents 1 Introduction 3 2 Summary of changes 4 PRINCE2 2017 Update 3 1 Introduction This document provides a list of the
More informationPerform. Business Better. Through Sustainable Strategies
2018 Perform Business Better Through Sustainable Strategies TABLE OF CONTENTS Introduction to CSR 3 CSR Masterclass 4 CSR Strategy 6 Internal & External Communication 8 PR Channels of CSR 10 CSR Reporting,
More informationRisk Based Testing. -Why we need RBT? -Types of risks -Managing risks -Methods of evaluation & risk analysis -Costs and benefits
Risk Based Testing -Why we need RBT? -Types of risks -Managing risks -Methods of evaluation & risk analysis -Costs and benefits Ladislau Szilagyi www.euroqst.ro Definitions (ISTQB glossary) Risk = a factor
More informationWORK PLAN AND IV&V METHODOLOGY Information Technology - Independent Verification and Validation RFP No IVV-B
1. Work Plan & IV&V Methodology 1.1 Compass Solutions IV&V Approach The Compass Solutions Independent Verification and Validation approach is based on the Enterprise Performance Life Cycle (EPLC) framework
More information«Service Integration and Management SIAM» Die Vorgehensweise zum Aufbau eines Multi-Provider Management Systems. Webinar 18. April
«Service Integration and Management SIAM» Die Vorgehensweise zum Aufbau eines Multi-Provider Management Systems. Webinar 18. April. 2017 10.30 11.15 Ralf Winter, Senior Consultant Agenda Webinar: Service
More informationIntroduction to Scrum
Introduction to goodagile> Certified Training and Consulting in India and Asia www.goodagile.com The Problems Many Companies Face Time-to-market for products is too long Project failure rate is unacceptably
More informationAgile Beyond Software
Agile Beyond Software Using Agile practices to manage any complex project Laura Howley Agile Coach lhowley@collab.net @LauraLMH Who am I, Who is CollabNet? Laura Howley I coach organizations through Agile
More informationReining in Maverick Spend. 3 Ways to Save Costs and Improve Compliance with e-procurement
3 Ways to Save Costs and Improve Compliance with e-procurement Contents The Need to Eliminate Rogue Spending Exists for all Businesses...3 Leveraging Technology to Improve Visibility...5 Integrate your
More informationThe Proposal Professional s Bill of Rights
APMP Florida Sunshine Chapter The Proposal Professional s Bill of Rights Presented by B.J. Lownie, PPF.APMP Managing Director Strategic Proposals LLC The Proposal Professional s Bill of Rights 1. I have
More informationAgile SCRUM in Systems Engineering A Practical Application
Agile SCRUM in Systems Engineering A Practical Application Author Paul Wheway, Principal Systems Engineer, Thales UK. Paul.wheway@uk.thalesgroup.com Categorisation Accessibility Practitioner Application
More informationMR Credits 2.1 and 2.2 for both NC and CI: (Construction Waste Management)
Siena for LEED CI and NC Materials & Resources (MR): MR Credits 2.1 and 2.2 for both NC and CI: (Construction Waste Management) In this credit, you have to remove construction or demolition debris and
More informationWho we are 2017, 2014, ATP - ISTQB Agile Tester Extension 2014, Software Testing World Cup and achieve the 17th position across Africa
Profile Most companies looking for business and IT knowledge skill level to hire or use effective testers. And neglect the testing knowledge skill level required. Who we are 2017, 2012, 2013, ATP - ISTQB
More informationSubject : Computer Science. Paper : Software Quality Management. Module : Quality Management Activities Module No: CS/SQM/15
e-pg Pathshala Subject : Computer Science Paper : Software Quality Management Module : Quality Management Activities Module No: CS/SQM/15 Quadrant 1 : e-text QUALITY MANAGEMENT ACTIVITIES Software quality
More informationLean / Agile Coach & Trainer. Product Management, Product Ownership, Lean Management, Learning Designer & Change Agent.
Martin Teljeby Lean / Agile Coach & Trainer. Product Management, Product Ownership, Lean Management, Learning Designer & Change Agent. Example of Roles Agile Coach Lean Driver / Coach Agile Business Coach
More informationSPHERA CUSTOMER CASE STUDIES. ADVANCING OPERATIONAL EXCELLENCE A focus on Incident Management
ADVANCING OPERATIONAL EXCELLENCE A focus on Incident Management CHEVRON Enhance corporate HES performance analysis and reporting Strengthen incident management workflow Enable incident response and prevention
More informationISEB ISTQB Sample Paper
[2011] ISEB ISTQB Sample Paper [BH0-010 ISEB ISTQB FOUNDATION LEVEL] This sample is based on the latest syllabus of ISTQB Foundation Level prepared by For more sample papers visit /istqb.aspx Total Questions:
More informationStandards and Technology
Guide to Standards and Technology SAFECOM s Standards Development Model Where We Are Going Radio, voice, and data interoperability is a problem in many jurisdictions due to the lack of communication standards.
More informationTraining for EQUASS Excellence auditors
Training for EQUASS Excellence auditors Dates: 27, 28, 29 April 2011 Location Trainer: Hotel Tivoli Tejo Lisbon Guus van Beek (EQUASS Key Expert) Description: EQUASS Excellence auditors will receive training
More informationUsing assessment & benchmarking techniques as a strategic approach to drive Continual Service Improvement
Using assessment & benchmarking techniques as a strategic approach to drive Continual Service Improvement Ian MacDonald Function Leader, Group Technology Co-operative Group IT Session Outline What you
More informationTranslate stakeholder needs into strategy. Governance is about negotiating and deciding amongst different stakeholders value interests.
Principles Principle 1 - Meeting stakeholder needs The governing body is ultimately responsible for setting the direction of the organisation and needs to account to stakeholders specifically owners or
More informationPRINCE2 and the IPMA Competence Baseline (ICB 3) Michael Young, Reinhard Wagner. AXELOS.com
PRINCE2 and the IPMA Competence Baseline (ICB 3) Michael Young, Reinhard Wagner AXELOS.com White Paper May 2015 Contents Introduction 3 Relationship between ICB3 and PRINCE2 6 Comparison of ICB3 and PRINCE2
More informationProsci Best Practices in Change Management, 2016 Edition
1000 500 0 Prosci Webinar: New areas of research Prosci Best Practices in Change Management, 2016 Edition New areas of research 1 Prosci Research Foundation 9 studies 17 years 4500 participants What works?
More informationISACA. The recognized global leader in IT governance, control, security and assurance
ISACA The recognized global leader in IT governance, control, security and assurance High-level session overview 1. CRISC background information 2. Part I The Big Picture CRISC Background information About
More information3 PART THREE: WORK PLAN AND IV&V METHODOLOGY (SECTION 5.3.3)
3 PART THREE: WORK PLAN AND IV&V METHODOLOGY (SECTION 5.3.3) Emagine IT s approach to Independent Verification and Validation (IV&V) has been shaped over the years by hands-on experience and contributions
More informationModel Training Strategy for the Professionalization - Capacity Building of the Procurement Workforce
Model Training Strategy for the Professionalization - Capacity Building of the Procurement Workforce Paulo Magina Head of the Public Procurement Unit Public Governance Directorate Astana, Kazakhstan 18
More informationSample Exam ISTQB Agile Foundation Questions. Exam Prepared By
Sample Exam ISTQB Agile Foundation Questions Exam Prepared By November 2016 1 #1 Which of the following is the correct pairing according to the Agile Manifesto statement of values? a. Individuals and Interactions
More informationChapter Two. Project Management Growth: Concepts and Definitions. When to Use Project Management
: Project Growth: Concepts and Definitions Chapter Two Project Growth: Concepts and Definitions 1 When to Use Project Are the jobs complex? Are there dynamic environmental considerations? Are the constraints
More informationMcKinsey s Journey to Digital Excellence in Source-to-Pay (S2P)
McKinsey s Journey to Digital Excellence in Source-to-Pay (S2P) Mauro Erriquez McKinsey Principal Teresa Liptak McKinsey Expert Amit Duvedi Coupa VP of Business Strategy May 2016 McKinsey & Company is
More informationTest Process Improvement on a Shoestring
Europe s Premier Software Testing Event Stockholmsmässan, Sweden Testing For Real, Testing For Now Test Process Improvement on a Shoestring Ruud Teunissen, Polteq, The Netherlands WWW.EUROSTARCONFERENCES.COM
More informationSMART Service Desk. SMART Service Desk ITIL Help Desk for Government & Public Sector
SMART Service Desk www.smartservicedesk.com Success Story SMART Service Desk ITIL Help Desk for Government & Public Sector Civil Service Employees Pension Fund (CSEPF) is a governmental organization that
More informationVentana Research Marketing Research in 2017
Ventana Research Marketing Research in 2017 Setting the annual expertise and topic agenda Mark Smith CEO & Chief Research Officer blog.ventanaresearch.com @ventanaresearch In/ventanaresearch 1 Confidentiality
More informationMeeting the challenge of software quality and maximizing return on investment Performance driven. Quality assured.
Testing Services Meeting the challenge of software quality and maximizing return on investment Performance driven. Quality assured. 2 Introduction Today, insightful IT departments understand that software
More informationBuild It fast & Build It Right
Build It fast & Build It Right John Watkins International Conference On Software Testing, Analysis & Review November 19-23 Stockholm, Sweden P r e s e n t a t i o n T6 Thursday 22nd November, 2001 Thursday
More informationAdvantages and Disadvantages of. Independent Tests. Advantages. Disadvantages
8.0 Test Management Outline 8.1 Test organisation 8.2 Test planning and estimation 8.3 Test program monitoring and control 8.4 Configuration management 8.5 Risk and testing 8.6 Summary Independent Testing
More informationWe invest in B2B companies and stick with them until they get sold
We invest in B2B companies and stick with them until they get sold Index Grow&Fit doesn t just help companies grow Josep helps the people behind companies to really excel, feel confident, and know how
More informationIntroduction to Agile and Scrum
Introduction to Agile and Scrum Matthew Renze @matthewrenze COMS 309 - Software Development Practices Purpose Intro to Agile and Scrum Prepare you for the industry Questions and answers Overview Intro
More informationAgenda. Enterprise Risk Management Defined. The Intersection of Enterprise-wide Risk Management (ERM) and Business Continuity Management (BCM)
The Intersection of Enterprise-wide Risk (ERM) and Business Continuity (BCM) Marc Dominus 2005 Protiviti Inc. EOE Agenda Terminology and Process Introductions ERM Process Overview BCM Process Overview
More informationThe Agile PMP Teaching an Old Dog New Tricks
The Agile PMP Teaching an Old Dog New Tricks Why are we here today? What is Project Management? When will the project be done? How much will it cost? Do we all agree on what done looks like? What are the
More informationPRESENTATION OF FACTORY IT
PRESENTATION OF FACTORY IT INTRODUCTION This presentation provides a shorts introduction to Factory IT s responsibilities and systems supported by Factory IT. The purpose of the FIT department is to ensure
More informationOperations Manager Position Description TOID 40670
Position: Operations Manager Liaises With: All staff Position Classification: Part Time (.4 FTE) Staff reporting to this role: RTO Compliance Officer and Trainers/Assessors Report to: Executive Officer
More informationITIL Intermediate: Service Offerings and Agreements. Lesson Plan. Included in Course (x2)
ITIL Intermediate: Service Offerings and Agreements Lesson Plan Delivery: e-learning Mock Exam: Included in Course (x2) Certificate: Examination (included) Duration: 30 hours, self-paced Accredited By:
More informationTesters of 2015 and Beyond Positioning Yourself for Your Coming Career
Testers of 2015 and Beyond Positioning Yourself for Your Coming Career Introduction Software testing is evolving rapidly What are some important trends? Virtualization and cloud computing Agile methods
More informationIntermediate Certificate in Software Testing Syllabus. Version 1.4
Intermediate Certificate in Software Testing Syllabus February 2010 Background This document is the syllabus for the intermediate paper which leads to the practitioner level of qualification, as administered
More informationA Guide to Critical Success Factors in Agile Delivery
IBM Global Business Services, U.S. Federal May 6, 2016 A Guide to Critical Success Factors in Agile Delivery Paul Gorans, Agile Competency Lead, IBM GBS Federal A bit about me 6 Years USAF: NSA Operations,
More informationAgile Business Analysis - Resurgence. Dorothy Tudor - TCC
Agile Business Analysis - Resurgence Dorothy Tudor - TCC Business Analysis in an Agile World Webinar [2] Business Analysts WE ALWAYS KNEW THEY WERE COMING BACK! WE HAD 20 YEARS TO PREPARE SO DID THEY!
More informationLive with Cloud: Managing Today s External Workforce with SAP Fieldglass. Jim Brozny, Senior Director, Customer Operations (SAP Fieldglass)
Live with Cloud: Managing Today s External Workforce with SAP Fieldglass Jim Brozny, Senior Director, Customer Operations (SAP Fieldglass) Today s Agenda SAP Fieldglass overview Trends and challenges Solution
More informationCritical Skills You need to be a Marketable and/or Indispensable SDLC Professional in Web Seminar Wednesday, December 17, 2008 David Mantica
Critical Skills You need to be a Marketable and/or Indispensable SDLC Professional in 2009 Web Seminar Wednesday, December 17, 2008 David Mantica Presentation Agenda Indispensable vs. Marketable Changes
More information10 Online Communication Channels
10 Online Communication Channels Ppt 11-12 Online communication channels and tools toolkit Spread the word Love it or loathe it, social media is here to stay and should form an essential component of any
More informationMSP Purpose, Value & ROI
PERSPECTIVE ARTICLE MSP Purpose, Value & ROI A Comprehensive Look at Today s Global Managed Service Provider Programs In this perspective article, Bartech an industry professional services firm delivering
More informationInterview. In Conversation with Michelle d Auray, Secretary of the Treasury Board. Public Policy & Governance Review. Vol. 1, No.
Interview Public Policy & Governance Review In Conversation with Michelle d Auray, Secretary of the Treasury Board By Lindsey Harrold University of Toronto Lindsey Harrold is a second year student in the
More informationHarmonization day 2015 FSSC audit reporting
Harmonization day 2015 FSSC 22000 audit reporting Today s topics 1. Basics audit reporting 2. Definition audit report 3. Audit report requirements 4. Conclusions 1. Basics audit reporting Starting point
More informationRequirements Gathering in Agile: BA vs. PO
Requirements Gathering in Agile: BA vs. PO By December 8, 2011 1 Today s Main Topics Re-Defining Business Analyst (BA) Defining Product Owner(PO) Comparative Analysis of BA & PO: Similarities Distinctions
More informationChallenges of Managing a Testing Project: (A White Paper)
Challenges of Managing a Testing Project: () Page 1 of 20 Vinod Kumar Suvarna Introduction Testing is expected to consume 30 50 % of the Project Effort, Still properly managing testing project is not considered
More informationANNUAL CORPORATE GOVERNANCE STATEMENT 2015/16
ANNUAL CORPORATE GOVERNANCE STATEMENT 2015/16 CF. SECTION 107B OF THE DANISH FINANCIAL STATEMENTS ACT Chr. Hansen Holding A/S Bøge Allé 10-12, 2970 Hørsholm, Denmark Company reg. no. 28318677 ANNUAL CORPORATE
More informationTIMBERLAKE IMPROVEMENT DISTRICT Jones Rd, Suite 120, Houston, Texas Phone Number (281)
TIMBERLAKE IMPROVEMENT DISTRICT 12841 Jones Rd, Suite 120, Houston, Texas 77070 Phone Number (281) 897-9100 Welcome to your Water District, Timberlake Improvement District, The District. The District is
More information5 Essential Legal Project Management Metrics Every Law Firm Should Track
5 Essential Legal Project Management Metrics Every Law Firm Should Track The Jackson Reforms have not only impacted on how litigation cases are run but have brought into sharp focus the need for Legal
More informationCorporate Brochure. Elevate Your Flexible Workforce Management and Services Procurement
Corporate Brochure Elevate Your Flexible Workforce Management and Services Procurement Table of Contents SAP FIELDGLASS: POWERING YOUR FLEXIBLE WORKFORCE 4 IDENTIFYING YOUR CHALLENGES 6 DELIVERING YOUR
More informationConformity Assessment - Requirements for the Operation of Various Types of Bodies Performing Inspection
ISO 17020 White Paper for Conformity Assessment - Requirements for the Operation of Various Types of Bodies Performing Inspection Lakshy Management Consultant Pvt Ltd aiming excellence www.lakshy.com WHAT
More informationLahti master plan. Steps towards more strategic statutory planning
Lahti master plan Steps towards more strategic statutory planning Johanna Tuomisaari University of Tampere, Politics of Nature and the Environment Research Group November 9 th, 2017 Doctoral student at
More informationSUPPLIER ENABLEMENT: THE PATH TO 100%
SUPPLIER ENABLEMENT: THE PATH TO 100% Christopher S. Sawchuk Meredith Volpe Amy Fong Richard Landerholm, Myron Gramelspacher Principal & Global Procurement Advisory Practice Leader Eprocurement systems
More informationQuality Assurance. QA Programs for Local Health Departments
Quality Assurance QA Programs for Local Health Departments Objectives of this course are: Define Quality Know 6 Main Causes of Poor Quality Know 6 Service Quality Dimensions Know Characteristics of a Quality
More informationMAKING AN IMMPACT BUILDING THE BEST MANAGED CITY. Austin by the Numbers. Challenges facing the PWD 7/23/ th most populous City in the US
MAKING AN IMMPACT BUILDING THE BEST MANAGED CITY Presenters: Howard Lazarus, Public Works Department, Director Annie Van Zant, Capital Program Manager 1 Austin by the Numbers 11 th most populous City in
More informationInternational Balanced Scorecard Certification Master Class
International Balanced Scorecard Certification Master Class How to Create and Sustain High Performance Using the Balanced Scorecard Institute EMEA s 10 Steps Execution Success Process (XSP) www.balancedscorecard.co.uk
More informationCertified Enterprise Coach (CEC) Application - SAMPLE
Certified Enterprise Coach (CEC) Application - SAMPLE Application Instructions Download and read the CEC Application Instructions - June 2015 from the Scrum Alliance Website. Application Review Process
More informationAdopting to Agile Software Development
doi: 10.1515/acss-2014-0014 Adopting to Agile Software Development Gusts Linkevics, Riga Technical University, Latvia Abstract Agile software development can be made successful, but there is no well-defined
More information