Cork Institute of Technology. Summer 2006 Business Management (Time: 3 Hours)
|
|
- Dominick Oliver
- 6 years ago
- Views:
Transcription
1 Cork Institute of Technology Bachelor of Business Studies (Honours) in Information Systems - Stage 1 Answer All Questions from Section A and THREE out of Five Questions in Section B. Use attached answer sheet for Section A. (NFQ Level 8) Summer 2006 Business Management (Time: 3 Hours) Examiners: Mr. D. Crowley Mr. Declan Forde Section A (40 marks) 1. is NOT one of the five competitive forces Michael Porter identified as having an impact on the interaction between an organization and its environment. a. Power of suppliers b. Threat of increased regulation c. Competitive rivalry d. Power of buyers e. Threat of new entrants 2. An organisation must establish its before any planning can take place. a. plan b. premise c. mission d. goal e. purpose 1
2 3. A manager must first develop a to pursue organisational goals. a. plan b. premise c. purpose d. mission e. value 4. Which of the following statements most correctly reflects the relationship between goal setting and planning? a. Goal setting enhances planning. b. Planning facilitates goal setting. c. The two processes are independent. d. Each process enhances the other. e. The two processes are the same thing. 5. Goals set for and by top managers are called a. tactical. b. strategic. c. operational. d. developmental. e. imposed. 6. Goals set for and by lower-level managers are called a. imposed. b. developmental. c. strategic. d. operational. e. tactical. 2
3 7. set strategic goals. a. Top managers b. Middle managers c. First-line managers d. Stockholders e. All of these 8. After top management developed a plan to produce a new product line in newly constructed facilities, top and middle managers wrote a second plan to get the new plant built within two years. What kind of plan is the second plan? a. Departmental b. Operational c. Strategic d. Functional e. Tactical 9. The starting point for all job-design activities is determining the level of desired a. specialisation. b. departmentalization c. delegation. d. authority. e. responsibility. 10. Which of the following is characteristic of job rotation? a. The jobs themselves remain the same. b. As a training device it reduces flexibility and worker skills. c. The jobs involved are usually difficult and complex. d. It tends to significantly enhance employee motivation. e. It requires no additional training. 3
4 11. Which of the following is characteristic of situations in which management has adopted job enlargement? a. Workers have more control and authority over their work. b. It is quite effective in reducing worker boredom. c. It significantly reduces training costs. d. It provides task identity for workers. e. Unions feel that employees should be paid more for enlarged jobs. 12. While a pay increase would be useful when a change in the design of a job is made, for which of the following would it be expected? a. Job rotation b. Job enlargement c. Job enrichment d. Work team e. Specialisation 13. Which of these refers to grouping jobs into logical sets? a. Departmentalisation b. Specialisation c. Delegation d. Job rotation e. Job design 14. Nina Natale has decided to reorganize her company by putting all the production people in one department, the marketers in another, and so on. What form of departmentalisation is she using? a. Functional b. Product c. Location d. Customer e. Sequence 4
5 15. All but which of the following are advantages of product departmentalisation? a. All activities for one product can be kept together. b. Decision making is faster. c. Administrative costs are lower. d. Monitoring the performance of individual product groups is easier. e. All of these are advantages of product departmentalisation. 16. The Lonestar Bank has consumer, agricultural, and commercial loan departments. Based on this information, we can surmise that the bank is organized by a. function b. product. c. customer. d. location. e. divisions. 17. What is the first step in rational decision making? a. Develop a set of rational alternatives b. Evaluate the possible alternatives c. Decide which alternative to implement d. Evaluate decision effectiveness e. Recognize and define the decision situation 18. Your assistant comes to you with the feasibility evaluation of a decision alternative. What should she be describing to you? a. How well the alternative will satisfy the conditions of the problem situation b. How the alternative will affect the various parts of the organization c. The consequences of the alternative d. Whether the alternative is within the realm of probability and practicality for the organization e. The affordability of the consequences 5
6 19. When the manager is assumed to have imperfect information, this is known as a. satisficing. b. the rational model of decision making. c. the behavioral model of decision making. d. bounded rationality. e. None of these. 20. You need a psychology course for graduation. There are five different courses you could take. You look at the schedule of courses and choose the first course you come to that will fit your personal class schedule. This is an example of a. bounded rationality. b. irrational decision making. c. optimization. d. satisficing. e. means-end inversion. 21. When a manager evaluates alternatives until she comes to one that meets some minimum standard of sufficiency, selects it, and then goes on to other problems without considering the remaining rational alternatives, she has engaged in a. bounded rationality. b. satisficing. c. irrational decision making. d. means-end inversion. e. classical decision making. 22. The organisational position, in environmental SWOT analysis, is analysed according to its a. opportunities and threats. b. opportunities and weaknesses. c. strengths and threats. d. strengths and weaknesses. e. return on investment. 6
7 23. After General Electric wrote a long-range plan designed to reduce the number of different businesses the company was in, another plan was written that dealt specifically with selling the small-appliance division to Black and Decker. What kind of plan is the second plan? a. Strategic b. Departmental c. Functional d. Operational e. Tactical 24. Which of the following best reflects the proper approach to setting goals? a. Top executives set goals for everyone in the organization. b. Goals should be set starting from the bottom of the organization. c. Individual goals should be set first and then organizational goals. d. Managers should set goals for their own level in the organization. e. All of these. 25. are the broad plans developed by top managers to guide the general direction of the organisation. a. Tactical plans b. Strategic plans c. Operational plans d. Contingency plans e. Single-use plans 26. You have decided to open an auto parts store that will specialize in parts for foreign cars. This decision represents a a. mission statement. b. statement of purpose. c. statement of objectives. d. business posture. e. tactic. 7
8 27. The Japanese government has declared that there is a safety problem with aluminium baseball bats manufactured in the United States and requires every bat to be inspected. This raises the cost of the imported bats to the point that Japanese manufacturers can successfully compete on the basis of price. Such actions are part of the a. economic environment. b. political/legal environment. c. cultural environment. d. nation's infrastructure. e. economic community. 28. The government most often attempts to influence business by a. lobbying. b. social pressure. c. cultural influence. d. regulation. e. personal contacts. 29. Which of the following is NOT a way that organizations can directly influence the environment? a. Lobbying b. Signing long-term contracts with suppliers c. Lowering prices d. Bargaining with a labour union e. All of these are ways that organizations can directly influence the environment. 30. To determine how well an organization is responding to and shaping its environment, we should measure the organization's a. efficiency. b. effectiveness. c. reactivity. d. transformation index. e. output ratio. 8
9 31. The least environmental uncertainty is faced by organisations with environments. a. complex and stable b. stable and simple c. simple and homogeneous d. stable and dynamic e. None of these. 32. The extent to which the environment is relatively stable or dynamic is referred to as the degree of a. change. b. uncertainty. c. environmental turbulence. d. homogeneity. e. None of these. 33. Which of the following is part of an organisation's general environment? a. Its customers, competitors, suppliers, and unions b. Its international competitors c. Its members' perceptions concerning its nature, norms, values, style, and character d. The specific organizations that influence it e. Nonspecific elements that interact among themselves and also affect the organization 34. developed the area of time and motion study. a. Henry Gantt b. Frederick Taylor c. Frank Gilbreth d. Harrington Emerson e. Morris Cooke 9
10 35. Frank and Lillian Gilbreth's work emphasized a. paying workers a minimum wage plus bonuses. b. clearly defined line and staff roles. c. the importance of the social aspects of the workplace. d. the use of mathematical models for analyzing tasks. e. efficient positioning of workers and materials. 36. Who was the first person to describe the concept of bureaucracy? a. Lyndall Urwick b. Henri Fayol c. Max Weber d. Robert Owen e. Chester Barnard 37. In small businesses as opposed to larger ones, a. effective management is more important. b. management is better. c. management is used rather than leadership. d. a totally different set of managerial skills is required. e. All of these. 38. Marion Munroe has been watching some of the workers on her shift sort and put inventory in storage bins. It appears that much time and effort are being wasted. Marion decides to analyse the workers' overall task and then select and train workers for specific parts of the job so as to increase worker productivity. Marion is applying the principles of a. scientific management. b. organizational behaviour. c. management science. d. contingency theory. e. administrative management. 10
11 39. All of the following are techniques Frederick Taylor used to enhance worker productivity EXCEPT a. study and time each element of the job. b. design the most efficient way of doing each part of a job. c. place both workers and managers on salary to reduce friction between the two groups. d. supervise workers and managers to make sure they follow procedures and only rest when told to. e. have managers continue planning the work to be done. 40. Paul Patterson is often heard saying that the way to motivate workers is to provide them with attractive wage and benefit packages. What school of thought does his view reflect? a. Quantitative b. Behavioural c. Classical d. Contingency e. Systems 11
12 Section B (Answer 3 questions all questions carry equal marks) Q2. (a) Discuss the nature of motivation. (4 marks) (b) Discuss the importance of employee motivation. (4 marks) (c) Discuss Maslow s Hierarchy of Needs theory of motivation. (12 marks) Q3. (a) Describe the essential characteristics of the classical school and the human relations school. (12 marks) (b) Identify the main contributors to each school. (8 marks) Q4. (a) Explain the elements which make up an organisations external environment and explain how each of these may effect the company. (10 marks) (b) Explain why it is important to consider the external environment when carrying out a SWOT Analysis. (10 marks) Q5 (a) What was the objective of Scientific Management? (2 marks) (b) What methods were used to achieve this objective? (6 marks) (c) Describe two of the experiments which were carried out as part of the Hawthorne Studies and state the conclusions which were drawn from these experiments. (12 marks) Q6. (a) Describe using an example, the elements in a communication system. (6 marks) (b) Discuss the factors which may act as barriers to effective communication in an organisation. (7 marks) (c) Explain why a company s employees may resist change. (7 marks) 12
Classical & Neo Classical Theories
Classical & Neo Classical Theories Submitted To Mr Udit Pandey Submitted By Abhay Kpkoti Two Schools Of Thought 1. Classical Management (1800-1930) Administrative Theory (Henry Fayol) Scientific Management
More informationManagement and Organizational Behavior. Historical Foundations. Ancient History. Historical Foundations of Management - 1
Management and Organizational Behavior Historical Foundations of Management - 1 Historical Foundations Classical Approaches to Management Behavioral Management Approaches Modern Approaches to Management
More information1.What is Organisation and Organisational Behaviour?
1.What is Organisation and Organisational Behaviour? Organisation is a cooperative interaction dynamic in social system with the purpose of satisfying individual needs (Barnard, 1938). This is not a sole
More informationManagement. tenth edition. Copyright 2010 Pearson Education, Inc. Publishing as Prentice Hall 2 1
Management tenth edition Stephen P. Robbins Mary Coulter Chapter 2 Management History 2 1 Learning Outcomes 2.1 Historical Background Of Management. Explain why studying management history is important.
More informationChapter 02 The Evolution of Management Thought
Chapter 02 The Evolution of Management Thought TEST PLANNING TABLE FOR CHAPTER 2 Learning Goal Easy Moderate Hard 1. Describe how the need to increase organizational efficiency and effectiveness has guided
More informationHUMAN RELATIONS: A Background. Copyright 2010 by the McGraw-Hill Companies, Inc. All rights reserved.
1 HUMAN RELATIONS: A Background McGraw-Hill/Irwin Copyright 2010 by the McGraw-Hill Companies, Inc. All rights reserved. Learning Objectives Define human relations. Explain the importance of human relations
More informationCHAPTER 2 DEVELOPMENT OF MANAGEMENT THOUGHTS
DEVELOPMENT OF MANAGEMENT THOUGHT Management has developed since the time when the world came into existence. Whenever group efforts are necessary to achieve anything, there is a need for management. Kautilya
More informationManagement, Motivation, and Leadership: Bringing Business to Life
14 14-1 14-2 14-3 14-4 14-5 14-6 Management, Motivation, and Leadership: Bringing Business to Life Discuss the role of management and its importance to organizational success Explain key theories and current
More informationUnderstanding the Management Process
Chapter 6 Understanding the Management Process 1 Define what management is. 2 Describe the four basic management functions: planning, organizing, leading and motivating, and controlling. 3 Distinguish
More informationBusiness Studies - Management Notes. Business Studies Study Notes
Business Studies - Management Notes Business Studies Study Notes The Nature of Management: Definition of Management: The process of working with and through other people to achieve business goals in a
More informationChapter Ten. Motivating Employees. McGraw-Hill/Irwin. Copyright 2010 by the McGraw-Hill Companies, Inc. All rights reserved.
Chapter Ten Motivating Employees McGraw-Hill/Irwin Copyright 2010 by the McGraw-Hill Companies, Inc. All rights reserved. INTRINSIC REWARDS The Value of Motivation Intrinsic Rewards -- Personal satisfaction
More informationLesson:-02 DIFFERENT APPROACHES AND SYSTEMS OF MANAGEMENT, SKILLS, ROLES AND MODERN CHALLENGES
Lesson:-02 DIFFERENT APPROACHES AND SYSTEMS OF MANAGEMENT, SKILLS, ROLES AND MODERN CHALLENGES Objectives of the lesson After studying this lesson, you should understand: 1. The various approaches to management
More informationChapter 7 Management and leadership
Chapter 7 Management and leadership Leadership and management Definitions of leadership Leadership means giving a lead to others. A leader gives guidance and direction, and other ( followers ) follow the
More informationManagement. Part I: Introduction Ch. 2. The evolution of management
Management Part I: Introduction Ch. 2. The evolution of management Dan C. Lungescu, PhD, assistant professor 2015-2016 Course outline Management Part I: Introduction Part II: Planning Part III: Organizing
More informationChapter 02 Test Bank
Chapter 02 Test Bank Student: 1. In the context of the origins of management, Wu Qi, a Chinese general, discussed the importance of planning and leading in his book The Art of War. True False 2. In the
More informationPrinciples First Semester Review
Principles First Semester Review financing is the money needed to pay for the current operating activities of a business. a. Start-up b. Long-term c. Short-term d. Intermediate Each of the following is
More informationJohanna Shikongo Cell:
Johanna Shikongo Cell: 0812850115 Email: jn2082@gmail.com Discuss the different approaches to job design Explain the methods of job design Explain the concept of job analysis Describe the job description
More informationChapter 1 Nature and Significance of Management
Chapter 1 Nature and Significance of Management *1 MARK QUESTIONS * 'In an organization employees are happy and satisfied, there in no choice and the effect of management is noticeable.' Which characteristic
More informationPELLISSIPPI STATE COMMUNITY COLLEGE MASTER SYLLABUS PRINCIPLES OF MANAGEMENT BUSN 2330
PELLISSIPPI STATE COMMUNITY COLLEGE MASTER SYLLABUS PRINCIPLES OF MANAGEMENT BUSN 2330 Class Hours: 3.0 Credit Hours: 3.0 Laboratory Hours: 0.0 Revised: Fall 2014 Catalog Course Description: This course
More informationOrganisation and Management An International Approach
Nick van Dam Jos Marcus Organisation and Management An International Approach Noordhoff Uitgevers Groningen Houten About the authors & acknowledgements V Introduction 1 1 The evolution of organisation
More informationSocial Welfare Administration. Byungdeok Kang Handong Global University
Social Welfare Administration Byungdeok Kang Handong Global University Organizational Theory The Main Target of Administration? Organizational Theory? Organizational Theories Bureaucracy Scientific Management
More informationThe following ideas and theories of motivation offer differing (but sometimes overlapping) philosophies for creating a motivated workforce:
Motivation Motivation theory examines the different ideas that have evolved or been proposed over the last century, each of which propose different methods and techniques of getting the best performance
More informationFOUNDATIONS OF ORGANIZATIONAL RATIONALITY
FOUNDATIONS OF ORGANIZATIONAL RATIONALITY By Igbafe Kate Rashida General and Entrepreneur Studies Unit, University of Medical Sciences, Ondo State, Nigeria igbafekr@gmail.com ; 0806 450 7391 Introduction
More informationFACTFILE: GCE BUSINESS STUDIES
FACTFILE: GCE BUSINESS STUDIES AS1 MOTIVATION Motivation Learning outcomes Students should be able to: demonstrate and apply knowledge and understanding of the theories of Taylor, Maslow and Herzberg;
More informationMax Weber was a proponent of nepotism in business organizations.
1. (Optional) Sign up for LearnSmart and work the chapter 8-10 and 13-16 decks down to zero. 2. Carefully read every assigned page, taking notes if that s your style. 3. Make sure you know the correct
More informationPOLYTECHNIC OF NAMIBIA
POLYTECHNIC OF NAMIBIA CENTRE FOR OPEN AND LIFELONG LEARNING OFFICE MANAGEMENT & TECHNOLOGY ADMINISTRATIVE MANAGEMENT B (ADM720S) FEEDBACK LETTER NO. 1 FOR SECOND SEMESTER 2015 COMPILED BY: DDJ FREDERICKS
More information1. What is Management?
1. What is Management? 1.1 Planning, Controlling, Organizing, and Leading 1.2 The History of Management 1.3 Managerial Ethics 1.1 Planning, Controlling, Organizing, and Leading Managers are people who
More informationMotivation. The Nature of Human Relations. Companies Giving Employees Incentives to Improve Productivity. Ray Kaupp
Motivation The Nature of Human Relations What motivates employees to perform on the job is the focus of human relations The study of the behavior of individuals and groups in organizational settings Motivation
More informationDEPARTMENT OF MECHANICAL ENGINEERING FOURTH SEMESTER MG6851 PRINCIPLES OF MANAGEMENT QUESTION BANK UNIT I - INTRODUCTION TO MANAGEMENT AND
DEPARTMENT OF MECHANICAL ENGINEERING FOURTH SEMESTER MG6851 PRINCIPLES OF MANAGEMENT QUESTION BANK UNIT I - INTRODUCTION TO MANAGEMENT AND ORGANIZATIONS (2 MARKS) 1. What is Management? (M-12) Management
More informationChapter 02 Marketing Strategy Planning Answer Key
Chapter 02 Marketing Strategy Planning Answer Key True / False Questions 1. Planning, implementation, and control are basic jobs of all managers. Answer: TRUE Feedback: In the marketing management process,
More informationOrganizational Behaviour
Bachelor of Commerce Programme Organizational Behaviour Managerial Function Managerial Practices The Da Vinci Institute for Technology Management (Pty) Ltd Registered with the Department of Education as
More informationUnit 3: Evolution of Management Thoughts
Unit 3: Evolution of Management Thoughts Scientific Management Principles: Meaning The term scientific management is the combination of two words i.e. scientific and management. The word "Scientific" means
More informationFaculty of Business and Economics SCHOOL OF MANAGEMENT AND PUBLIC ADMINISTRATION MG 201DFL: ORGANISATION BEHAVIOUR FINAL EXAMINATION SEMESTER 1, 2009
The University of the South Pacific Serving the Cook Islands, Fiji, Kiribati, Marshall Islands, Nauru, Niue, Samoa, Solomon Islands, Tokelau, Tonga, Tuvalu, and Vanuatu. Faculty of Business and Economics
More informationChapter 3 Performance Management and Strategic Planning
Chapter 3 Performance Management and Strategic Planning Copyright 2013 Pearson Education, Inc. publishing as Prentice Hall 3-1 Overview Definition and Purposes of Strategic Planning Linking Performance
More informationChapter 7. Management, Leadership, and the Internal Organization
Chapter 7 Management, Leadership, and the Internal Organization Learning Objectives 1 Define management and the three types of skills necessary for managerial success. 5 Contrast the types of business
More informationManagement. Part III: Organizing Ch. 9. Organizational structure
Management Part III: Organizing Ch. 9. Organizational structure Dan C. Lungescu, PhD, assistant professor 2015-2016 Course outline Management Part I: Introduction Part II: Planning Part III: Organizing
More informationUnderstanding and Managing Organizational Behavior Chapter 1:
Understanding and Managing Organizational Behavior Chapter 1: An Introduction to Organizational Behavior Define organizational behavior. Identify different theories and views on organizational behavior.
More informationCorporate Culture and Change Management
Corporate Culture and Change Management Business Policy Please note that these slides are not intended as a substitute to reading the recommended text for this course. 0 Objectives Understand the importance
More informationBy: Jenna Smith, Kay White, Ismael Lozano, Stas Yarovikov, Allen Liu, Forrest Six
Chapter 14: Manageme nt, Motivation, and Leadership By: Jenna Smith, Kay White, Ismael Lozano, Stas Yarovikov, Allen Liu, Forrest Six Chapter Introduction 14-1: Discuss the role of management and its importance
More informationSTRATEGIC MARKETING ANALYSIS Case: DNA Plc
Nina Lehtinen STRATEGIC MARKETING ANALYSIS Case: DNA Plc Bachelor s thesis Business management 2017 Author (authors) Degree Time Nina Lehtinen Title Strategic Marketing Analysis Commissioned by DNA Plc
More informationManagement. Essentials of Contemporary. Gareth R. Jones. Jennifer M. George. Michael Rock. J. W. Haddad 1-1. Third Canadian Edition
1-1 Essentials of Contemporary Management Third Canadian Edition Gareth R. Jones Texas A&M University Jennifer M. George Texas A&M University Michael Rock Seneca College of Applied Arts & Technology J.
More informationStrategy and General Management
Syllabus Strategy and General Management Managerial Economics Demand Analysis Production Function Cost Output Relations Market Structures Pricing Theories Advertising Macro Economics National Income Concepts
More informationCHAPTER 13 CONFLICT, POWER, AND POLITICS
CHAPTER 13 CONFLICT, POWER, AND POLITICS Chapter 13 MULTIPLE CHOICE 1 Which term is defined as the behaviour that occurs among organizational groups when participants identify with one group and perceive
More informationManagement and Planning
Management and Planning A VERY BRIEF INTRODUCTION Management and Planning Are processes that do not end Focus on present & future conditions Provide blueprints or mechanisms to address threats, solve problems
More informationAnswer to MTP_Final_ Syllabus 2012_June 2017_Set1 Paper 15- Business Strategy & Strategic Cost Management
Paper 15- Business Strategy & Strategic Cost Management Academics Department, The Institute of Cost Accountant of India (Statutory Body under an Act of Parliament) Page 1 Paper 15- Business Strategy &
More informationChapter 07 Design of Work Systems
Chapter 07 Design of Work Systems True / False Questions 1. Ergonomics is the use of computers and robots in the workplace. TLO: 2 2. Specialization is one of the sources of disagreement between the efficiency
More informationOrganizational Behavior. Dr. Christiane Schwieren
Organizational Behavior Dr. Christiane Schwieren Goals of This Lecture Introduce to the main topics & research methods of OB Discuss some topics in more detail Link with literature in behavioral economics
More informationLeadership Communication: - Motivating with Emotional Intelligence
Signe Møller Thostrup Student no.: 300341 May 5, 2011 Leadership Communication: - Motivating with Emotional Intelligence Supervisor: Simon Lind Fischer Number of characters: 54,496 Summary Emotions take
More informationImplement industrial relations strategies
Implement industrial relations strategies Overview The management team can choose from a variety of methods to ensure effective implementation of industrial relations strategies. Such methods include,
More informationJustice Administration Police, Courts, and Corrections Management
Justice Administration Police, Courts, and Corrections Management EIGHTH EDITION CHAPTER 2 Organization and Administration: Principles and Practices Defining Organizations Like supervision and management,
More informationHuman Resource Management
Paper: 1 Module: 1 Introduction to HRM: Meaning, definition, scope, objectives and functions of Principal Investigator Co-Principal Investigator Paper Coordinator Content Writer Prof. S P Bansal Vice Chancellor
More informationDEVELOPMENT OF MANAGEMENT THOUGHT: A BRIEF HISTORY
110 DEVELOPMENT OF MANAGEMENT THOUGHT: A BRIEF HISTORY 6 THE EVOLUTION OF MANAGEMENT THOUGHT The Role of Theory and History in Management Theory helps in the provision of a simple conceptual framework
More informationUNIVERSITY OF KWA-ZULU NATAL, PIETERMARITZBURG SCHOOL OF MANAGEMENT SUPPLEMENTARY EXAMINATIONS: NOVEMBER 2009 Course & Code : MANAGEMENT 120 (MGNT102)
DURATION: THREE (3) HOURS TOTAL MARKS (100) Internal Examiner: Dr W. Raubenheimer External Examiner: Mr RHT Salisbury NB: STUDENTS ARE REQUESTED IN THEIR OWN INTEREST TO WRITE LEGIBLY AND IN INK. INSTRUCTIONS:
More informationChapter 1. Leadership CHAPTER OUTLINE
Leadership CHAPTER OUTLINE Chapter 1 I. THE NATURE OF LEADERSHIP A. Leadership is the process by which a person exerts influence over other people and inspires, motivates, and directs their activities
More informationFinal Examination Semester 2 / Year 2011
Southern College Kolej Selatan 南方学院 Final Examination Semester 2 / Year 2011 COURSE : FUNDAMENTALS OF MANAGEMENT COURSE CODE : MGMT 1003 TIME : 2 1/2 HOURS DEPARTMENT : FINANCE & ACCOUNTING, MANAGEMENT,
More informationMOTIVATION. Definition of Motivation The will to achieve. Factor that cause, channel & sustain an individual s behavior (Stoner).
Definition of Motivation The will to achieve MOTIVATION Factor that cause, channel & sustain an individual s behavior (Stoner). The willingness to put forth effort in the pursuit of organizational goals
More information7. Family is one of the factors that influence consumer behavior. A. social B. personal C. business D. cultural
1. is never simple, yet understanding it is the essential task of marketing management. A. Consumption pioneering B. Brand personality C. Understanding the difference between primary and secondary data
More informationRESPONDANT: MANAGEMENT
RESPONDANT: MANAGEMENT A QUESTIONNAIRE ON HRD POLICIES AND PRACTICES OF TOURISM INDUSTRY AN EMPERICAL STUDY OF SELECTED TOURISM PLACES IN GUJARAT Respondents Profile (1) Name and address of the organisation
More informationThe Influence of Classical and Human-Relations Approaches in Management Today, A Critical Evaluation.
The Influence of Classical and Human-Relations Approaches in Management Today, A Critical Evaluation. Prepared for University of South Wales Dr. Leonidas Efthymiou Management Theories and Philosophies
More informationFOURTH EDITION. BUSINESS REVIEW BOOKS Management. Patrick J. Montana. Bruce H. Charnov BARRON'S
BUSINESS REVIEW BOOKS Management FOURTH EDITION Patrick J. Montana Professor of Management Fordham University Schools of Business Bruce H. Charnov Associate Professor of Management Frank G. Zarb School
More informationBusiness management Standard level Paper 2
Business management Standard level Paper 2 Tuesday 22 November 2016 (morning) 1 hour 45 minutes Instructions to candidates ydo not open this examination paper until instructed to do so. ya clean copy of
More informationDesenvolvimento das organizações e qualidade. 16/05/2016 Instituto Superior Técnico
Desenvolvimento das organizações e qualidade Hierarchy of Needs Diagram (Maslow) Motivation Hygienic factors Self actualization Ego needs Social needs Security needs Body needs An organizational behavior
More informationSUBJECT : PRINCIPLES OF MANAGEMENT Important Question Unit 1&2
SUBJECT : PRINCIPLES OF MANAGEMENT Important Question Unit 1&2 ANSWER ALL THE QUESTIONS 1. Point put the qualities of a good manager Tactical person Problem solver Better communicator Good liaison officers
More information4.1 Organizational Charts and Designs 4.2 Centralized and Decentralized Organization 4.3 Span of Control
4. Organizing 4.1 Organizational Charts and Designs 4.2 Centralized and Decentralized Organization 4.3 Span of Control 4.4 Authority and Unity of Command 4.5 Incentives and Motivation Tools 4.6 Maslow
More informationMANAGEMENT INFORMATION SYSTEMS
MANAGEMENT INFORMATION SYSTEMS Chapter 3 Information Systems, Organizations, and Strategy Mohammad Najjar, PhD, MBA, BSc Operations & Supply Chain Management Learning Objectives 1. Identify and describe
More informationDo not copy, post, or distribute
1 Management and Its History CHAPTER OUTLINE istockphoto.com/luismmolina Why Study Management? Differences in Management Skills and Functions What Is a Manager s Responsibility? Differences in Size and
More informationInternational Journal of Management and Sustainability
International Journal of Management and Sustainability journal homepage: http://pakinsight.com/?ic=journal&journal=11 MODERN ORGANIZATION THEORY: ANALYZING THE COMPLEXITY OF COORDINATION AND COOPERATION
More informationMotivating the Demotivated Checklist 221
Motivating the Demotivated Checklist 221 Introduction Some would argue that people are not unmotivated; it s just that the right motivation triggers have not yet been found. It s largely a question of
More informationBusiness Ethics Concepts & Cases
Business Ethics Concepts & Cases Manuel G. Velasquez Chapter Eight Ethics and the Employee The Rational Model of a Business Organization Formal hierarchies identified in the organizational chart are the
More informationExercise 2.1 The marketing planning process questionnaire
The first exercise enables you to make an objective analysis of your company s marketing planning process. If you choose, you can then take matters further by working out in what ways the planning process
More informationTopic 3 - Objectives. Higher Business Management
Topic 3 - Objectives Higher Business Management 1 Learning Intentions / Success Criteria Learning Intentions Objectives of businesses Success Criteria Learners should be aware of the following aims/objectives
More informationManagement and Supervision
Management and Supervision Food Production Management 1 Module 3 Section D Leadership All of the information has been adapted from Cronje, GJ. Et al. 2007. Introduction to Business Management. 6 th Edition.
More informationQuestions carries 2 marks are given below -
Questions carries 2 marks are given below - Ques. 1 - Explain scalar chain? Ans - As per the scalar chain, there is a scalar chain of authority and communication which move in a straight line from the
More informationCopyright 2011 Pearson Education, Inc. Publishing as Prentice Hall.
Copyright 2011 Pearson Education, Inc. What Is Planning? Planning - often called the primary management function because it establishes the basis for all the other things managers do concerned with results
More informationBusiness Plans for Agricultural Producers
Business Plans for Agricultural Producers General Information A business plan is a road map for a business. It describes the key functions of the business operations, finance, management, and marketing.
More informationWHAT IS EFFECTIVE: (VISION & VALUES)
Staff Analyst a.leadership? WHAT IS EFFECTIVE: (VISION & VALUES) b.management? c. Supervision? MANAGERIAL/SUPERVISORY TRAINING II. Roles of Effective Management/Leadership III. Management Leadership Theory
More informationStrategic Management & the Entrepreneur
Strategic Management & the Entrepreneur Essentials of Entrepreneurship & Small Business Management (section 2: Building the Business Plan: Beginning Considerations) Tomas W. Zimmerer & Norman M. Scarborough
More informationPrinciples of Management. Mason Carpenter, Talya Bauer, and Berrin Erdogan
Principles of Management Mason Carpenter, Talya Bauer, and Berrin Erdogan Chapter 5 Strategizing See how strategy fits in the P-O-L-C framework Better understand where strategy comes from Understand the
More informationUnderstanding leadership. To develop knowledge and understanding of leadership as required by a practising or potential first line manager.
Module 1 Understanding leadership To develop knowledge and understanding of leadership as required by a practising or potential first line manager. Learning outcomes (the learner will) Understand leadership
More informationMultiple Choice Questions
hapter 2: Management Past to Present 1 Multiple hoice Questions HPTR INTROUTION 112. Which statement accurately describes the role of management history relative to contemporary management thought?. Since
More informationChapter 1.5 Energy Action Planning
Chapter 1.5 Energy Action Planning Part I: Objective type Questions and Answers 1. The force field analysis in energy action planning deals with barriers having a) Positive forces only b) negative forces
More informationChapter One. Managers and Managing. What is Management? What is Management? Four Functions of Management. Steps in the Planning Process.
Chapter One What is Management? Managers and Managing All managers work in organizations Organizations collections of people who work together and coordinate their actions to achieve a wide variety of
More informationTHE LEADERSHIP ASSESSMENT THAT ILLUMINATES LEADER EFFECTIVENESS
THE LEADERSHIP ASSESSMENT THAT ILLUMINATES LEADER EFFECTIVENESS CONNECTING PATTERNS OF ACTION WITH HABITS OF THOUGHT The Leadership Circle Profile (LCP) is a true breakthrough among 360 degree profiles.
More informationHRM. Human Resource Management Rapid Assessment Tool. A Guide for Strengthening HRM Systems. for Health Organizations. 2nd edition
HRM Human Resource Management Rapid Assessment Tool for Health Organizations A Guide for Strengthening HRM Systems 2nd edition Copyright 2005, 2009 Management Sciences for Health, Inc. All rights reserved.
More informationManagement. Part IV: Leading Ch. 12. Motivation
Management Part IV: Leading Ch. 12. Motivation Dan C. Lungescu, PhD, assistant professor 2015-2016 Course outline Management Part I: Introduction Part II: Planning Part III: Organizing Part IV: Leading
More informationProject Management Professional (PMP) Exam Prep Chapter 09 - Project Human Resource Management
Project Management Professional (PMP) Exam Prep Chapter 09 - Project Human Resource Management Slide 1 Looking Glass Development, LLC (303) 663-5402 / (888) 338-7447 4610 S. Ulster St. #150 Denver, CO
More informationUNIVERSITY OF CAMBRIDGE INTERNATIONAL EXAMINATIONS General Certificate of Education Advanced Level
UNIVERSITY OF CAMBRIDGE INTERNATIONAL EXAMINATIONS General Certificate of Education Advanced Level *6147513536* BUSINESS STUDIES 9707/32 Paper 3 May/June 2011 CASE STUDY Additional Materials: Answer Booklet/Paper
More informationProject Planning & Management. Lecture 11 Project Risk Management
Lecture 11 Project Risk Management The Importance of Project Risk Management PMBOK definition of Project Risk An uncertain event or condition that, if it occurs, has a positive or negative effect on the
More informationSession 59 L, Strategy - A Historical Overview. Moderator/Presenter: Matthew P. Collins, MAAA, FCAS
Session 59 L, Strategy - A Historical Overview Moderator/Presenter: Matthew P. Collins, MAAA, FCAS Presenters: Thomas Maki Carlos A. Sanchez-Fuentes, FSA, MAAA, FCA, MBA Strategy A Historical Overview
More informationEmployee Value Proposition (EVP) February 2016
Employee Value Proposition (EVP) February 2016 Why is important an EVP? EVP Talent Development & Career Compensation & Benefits Attracting and Retaining Talent Strategy TO ATTRACT TALENT Nowadays is more
More informationStrategic Use of Information Resources. Managing and Using Information Systems: A Strategic Approach
Strategic Use of Information Resources Managing and Using Information Systems: A Strategic Approach 1 Introduction This presentation enables a manager to understand the link between business strategy and
More informationStrategic Human Resource Management A Need for the Rural Sales Force Management
Strategic Human Resource Management A Need for the Rural Sales Force Management Dr. Ruchi Jain Sr. Assistant professor, Addl. HOD, Department of Financial studies, ICG, The IIS University, Jaipur Abstract
More informationEvaluation of the Impacts of Leadership. Styles and Approaches in the. Management of Human Resources in
1 Evaluation of the Impacts of Leadership Styles and Approaches in the Management of Human Resources in Multinational Organizations 2 Table of Contents Introduction... 3 Leadership Styles and Approaches...
More informationENVIRONMENT FACTORS TO ACHIEVE STRATEGIC OBJECTIVES IN COMPANIES
Bulletin of the Transilvania University of Braşov Vol. 3 (52) - 2010 Series V: Economic Sciences ENVIRONMENT FACTORS TO ACHIEVE STRATEGIC OBJECTIVES IN COMPANIES Lucian GUGA 1 Abstract: Strategic management
More informationChapter 8: OD interventions: Strategy and structure. Techno-structural intervention
Chapter 8: OD interventions: Strategy and structure Techno-structural intervention A change program focusing on the technology and structure of organizations. Techno-structural intervention deal with technostructural
More informationfile://c:\windows\desktop\1996\ssbia\13.htm
Page 1 of 8 MANAGING DIVERSITY: A BOTTOM LINE APPROACH Margo Corporon, Corporon & Associates Wayne R. Glass, Washburn University ABSTRACT Management of diversity within a firm is recognized as a necessity.
More informationChapter 27 Lean production
Chapter 27 Lean production The idea of lean production encompasses theories of modern Japanese industrial management that are all designed to achieve the reduction and removal of waste within a business.
More informationSTUDY SUBJECTS TAUGHT IN ENGLISH FOR EXCHANGE STUDENTS SPRING SEMESTER 2017/2018
STUDY SUBJECTS TAUGHT IN ENGLISH FOR EXCHANGE STUDENTS SPRING SEMESTER 2017/2018 1-3 YEAR Study programme: INTERNATIONAL BUSINESS Credits Description of study subject (ECTS) Subject International Business
More informationCHAPTER 2. Defining the Company s Mission and Social Responsibility
1 CHAPTER 2 Defining the Company s Mission and Social Responsibility 2 Chapter Topics What is a Company Mission? Formulating a Mission Overseeing the Strategy Makers Agency Theory The Stakeholder Approach
More informationRational Behavior of Employees Driven by Economic Interests
Rational Behavior of Employees Driven by Economic Interests Irina Bocharova State University - Education-Science-Production Complex Email: i-bocharova@yandex.ru Doi:10.5901/mjss.2014.v5n20p671 Abstract
More information