UK Government Service - Administrator, Scientific Research Centre, Business Services own business.

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1 Helen Mitchell Senior Lecturer Department of Management and Marketing Address Phone: ext 7011 Location: Building 172, Room 3024 ( Profile I have been a member of the academic staff at Unitec for a number of years holding positions ranging from Acting Head of Computing, Associate Head of Department of Innovation and Entrepreneurship, Director of the Bachelor of Business, Acting Head of Department of Commerce, Acting Computer Operations Manager, Assistant Computing Manager Project co-ordinator for implementation of administration system with responsibility for staff training, Co-ordinator of Computer Short Courses, Programme Leader NZIM, Section Leader Management. I have been associated with three national task forces instigated by the Ministry of Education to investigate new technology and the impact on the teaching environment. Being involved in several businesses has provided me with an insight into the operational issues relating to managing a business. I have been on the board of a not for profit organisation and served on numerous committees with an academic focus. UK Government Service - Administrator, Scientific Research Centre, Business Services own business. Research Interests Management of intellectual capital management, knowledge management, and small business management Areas of Research Intellectual capital, information technology and knowledge management

2 Teaching Interests My lecturing commitments over the years have been linked to developing a business, strategy and change, current issues in management, innovation and entrepreneurship, management of organisations and applied management. Hobbies/Other Interests Family Qualifications Doctor of Philosophy (Business) Massey University, 2010 Master of Business Studies - Massey University, 2000 Master of Business Administration - Massey University, 1995 BA(SocSci) - Massey University, 1991 NZ Certificate in Business Computing, 1990 Advanced Commerce Teachers Diploma, Commercial Teachers Certificate NZ Department of Education, Teaching Diploma (with Distinction) Institute of Directors Course New Zealand Member of the NZ Computer Society Member NZ Institute of Management Member Australia and New Zealand Academy of Management Awards Attained Faculty of Business Award for Excellence in Quality of Service International Publications Mitchell, H. J. (2008). Impact of Organisational Change on Knowledge Sharing, Culture and Innovation. International Journal of Knowledge, Culture and Change Management, Vol 8:1 Mitchell, H. J. (2005). Knowledge Sharing The value of story telling. International Journal of Organisational Behaviour. Wilson, G., Mitchell, H., (2004). Home-based entrepreneurs. International Journal of Entrepreneurship and Small Business, Vol. 1:3/4, pp

3 International Conference Proceedings Mitchell, H. J. & Viehland, D. (2009). Intellectual Capital: The link to organisational strategy for sustainability. ANZAM Conference, Melbourne, December. Woodfield, P., Mitchell, H. J., Wilson, G. (2005). All in the Family, AGSE Entrepreneurship Research Exchange, Melbourne, Australia, February. Mitchell, H. J. Prebble, D. (2004). Corporate Venturing The New Zealand Experience. AGSE-Babson Entrepreneurship Research Exchange, Melbourne, Australia, February. Mitchell, H. J. & Wilson, G. (2004). New Zealand Home-Based Entrepreneur: Opportunities and Challenges. AGSE-Babson Entrepreneurship Research Exchange, Melbourne, Australia, February. Mitchell, H. J. (2003). An Examination of Methods to Create Knowledge in an Organisation, ANZAM Conference, Perth, December. Mitchell, H. J. (2003). Knowledge Sharing: Is Technology important? Knowledge Management Aston Conference, Birmingham, UK, July. Mitchell, H. J. (2002). The Knowledge Pathway to Innovation. Doing Business Across Borders Conference, Newcastle, Australia, November Mitchell, H. J. (2002). Capturing the World: Journey into the unknown. ANZAM Conference, Beechworth, Australia, December Mitchell, H. J. (2002). Does the Organisation have a Strategy to Manage Knowledge? IFSAM IV World Congress, Gold Coast, Queensland, Australia, July. Mitchell, H. J. (2002). Technology and Knowledge Management: Is technology just an enabler or does it also add value? Information Resources Management Association International Conference, Seattle, USA, May. Mitchell, H. J. (2002). Recognising the Value of Knowledge to Create Innovations, Sixth International Research Conference on Quality, Innovation & Knowledge Management, Kuala Lumpur, Malaysia, February. Mitchell, H.J. (2000). Knowledge Sharing Does it occur in organisations? Fifth IFSAM World Congress, Montreal, Canada, July Mitchell, H. J. (2000). The Innovation Link Between Organisation Knoweldge and Customer Knowledge. IRMA 2000 International Conference, Anchorage, Alaska. Mitchell, H. J. (1999). Knowledge Management in New Zealand: Where is it at? Know 99, Sydney. Mitchell, H. J. (1998). Electronic Information How well is it managed? Fourth IFSAM World Congress, Madrid, Spain, July. Mitchell, H. J. (1997). Impact of Technology on Management of Business Processes. ANZAM 97 Conference, Melbourne, December.

4 Contributions to Books Mitchell, H. J. (2008). Technology and Knowledge Management. In Jennex, M. E. (Ed.) Knowledge Management Concepts, Methodologies, Tools, and Application. Hershey, USA, Idea Group Reference. Mitchell, H. J. (2005). Technology and Knowledge Management. In Khosrow- Pour, M. (Ed.). Encyclopedia of Information Science and Technology, Vol I-V, Hershey, USA, Idea Group Reference. Mitchell, H. J. (2005). Innovation link between organizational knowledge and customer knowledge. In Khosrow-Pour, M. (Ed.). Encyclopedia of Information Science and Technology, Vol I-V, Hershey, USA. Idea Group Reference. Wilson, G., Mitchell, H., Frederick, H. (2005). Home-Based entrepreneurs. In Sayers, J. and Monin, N. (Eds), The Global Garage: Home-Based Business in New Zealand. Southbank, Victoria, Australia, Thomson Dunmore Press. Mitchell, H. J. (2003). Technology and Knowledge Management: Is Technology just and enabler or does it also add value? Knowledge Management: Current Issues and Challenges. Coakes, E., (Ed.), USA, IRM Press. Mitchell, H. J. (2002). The Innovation Link Between Organisation Knowledge and Customer Knowledge. Knowledge Mapping & Management, Don White (Ed.), Hershey PA, USA, IRM Press. Mitchell, H., Wheeler, L. (1981). Processing Information, Longman Paul, New Zealand. Academic Service Chair of the Bachelor of Business Programme Committee Programme Director Bachelor of Business NZ Centre for Innovation and Entrepreneurship Advisory Board School of Management and Entrepreneurship Industry Advisory Board Associate Head, School of Management and Entrepreneurship Acting Head of Department of Commerce Acting Computer Operations Manager Acting Head of Department of Business Computing Programme Leader - NZIM Section Leader Management Assistant Computing Manager Co-ordinator of Computer Short Courses and Seminars Course Supervisor APEC Management Committee GEM Project Faculty Disciplinary Committee Academic Standards Committee Computer Studies Liaison Committee Faculty Academic Committee Carrington Institute Review Committee

5 ATTI Committee for Appointments and Promotions Industry Based Learning Committee Programme Review Committee Department of Education Representative on AAVA Working Party Application of Prior Learning Industry Publications Nel, P. S., Marriott, J., Bhat, R., Mitchell, H., Carswell, P., & Maritz, A. (2003). An investigation into intellectual property violation in New Zealand. Contract research for Microsoft Ltd., New Zealand. Other Research Outputs Mitchell, H. J. (2008). Impact on Organisational Change of Knowledge Sharing. International Journal of Knowledge, Culture and Change Management, Vol 8:1. Mitchell, H. J. (2005). Knowledge Sharing The Value of Story Telling. International Journal of Organisational Behaviour. Mitchell, H. J. (2005). Knowledge Creation and Innovation. Creating an Entrepreneurial Nation: The role of enterprise and innovation. Hamilton, New Zealand, July. Mitchell, H. J. (2004). Knowledge Sharing The Value of Storytelling. ANZAM Dunedin, December. Wilson, G., Mitchell H. J. (2004). Home-based entrepreneurs. International Journal of Entrepreneurship and Small Business, Vol. 1: ¾, pp Mitchell, H. J. (1999). Technology and Business Processes. The NZ Journal of Applied Computing and Information Technology, Vol 3:1. Mitchell, H. J. (1999). Group Mentoring Does it Work. UK Journal of Mentoring and Tutoring, Vol 7:2 (Autumn). Mitchell, H. J. (1998). Management of Electronic Data in Business Organisations. The NZ Journal of Applied Computing and Information Technology, Vol 2:2. Mitchell, H. J. (1999). How Vulnerable is your business? NZ Chartered Accountants Journal, May). Mitchell, H. J. (1999). Waging War on Paper Mountains. NZ Chartered Accountants Journal, June. Mitchell, H. J. (1999). Highs and Hazards of the Experience, NZ Chartered Accountants Journal, June. Invited Positions Ministry of Education National Committee Development Programme for NZCC National Task Force New Technology and Related Training, Ministry of Education 1985

6 Ministry of Education Task Force reconvened in 1986 under to review further developments in new technology. Ministry of Education Taskforce reconvened 1987 to investigate developments since 1985 Senior Member with responsibility for writing the report Industry and Community Service Rosebank Business Association liaising between Association and Unitec Attended the New Zealand/Taiwan Business Council meeting in Taipei 6-7 March 2000 for the promotion of UNITEC New Zealand Centre for Innovation and Entrepreneurship Chief Judge and Project Co-ordinator of Technology Skills New Zealand Career Skills Judge Drake Personnel Office Skills Competition Project Designer, Co-ordinator and Senior Judge of Office Skills, Career Skills New Zealand (Skill Olympics) Dress for Success Auckland Inc) (International Organisation) Member of the Board and Chair of Fund Raising Committee New Zealand Computer Society Auckland Board Unitec Mentoring Scheme ICANZ discussing of setting up management training programme Member of Appeals Committee NZ Chiropractic School Projects Microsoft, Auckland Health Care, Workbridge, McDonalds, Haig Lyon NZIM Mentoring Scheme Reader for Foundation for the Blind Justice of the Peace Master s Thesis Supervision F Finau Master s Thesis Examination 2010 Best Practices in Event Management 2009 Issues associated with human resource management 2008 An investigation into staff retention issues in a New Zealand District Health Board Service Evaluation in International Education: An application of the Importance Performance Analysis Technique.

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