Welcome to e-people! What is e-people? What all employees can do with e- People: e-people Notifications. When can e-people be accessed?
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1 e-people User Guide Human Resources Information Source Welcome to e-people! This e-people USER GUIDE provides instructions on how to use the e-people system, basic navigation information, and a brief overview of the personal information accessible in e-people. What is e-people? e-people is an Internet-based, Human Resource application designed for all employees at Covenant Health. e-people allows management and maintenance of employment information and human resource interactions. Employee Self Service is a component of e-people, which allows you to view and update your information online, any time. e-people Notifications All employees now have Covenant Health addresses. You will receive notifications from e- People when important transaction take place. These transactions might include benefits changes, system notifications, request status updates, and employment application status changes. When can e-people be accessed? A Welcome to e-people will be sent once an e-people account has been activated. At that time, access to use the e-people system will be granted. What all employees can do with e- People: Once an e-people account is activated, the Employee Self Service features will become available. Allowing employees to view, edi, and change personal information. Using e-people, employees will be able to: View and edit personal information, including name, emergency contacts and marital status Access health, pension and other benefit information Access online pay advices, direct deposit information, deduction and contribution information, as well as review job, salary and compensation history View Covenant Health job postings and apply online with their existing, internal profile Submit questions directly to the HR Contact Centre and access a catalogue of Frequently Asked Questions
2 Step 1 How to Access e-people Using a Covenant Computer 1. Open Internet Explorer 2. Go to Click the e-people link at the top of the screen Using a Computer Outside of Covenant 1. Open Internet Explorer 2. Go to my.compassionnet.ca 3. Log in using the same information you would use to access a Covenant computer or kiosk (e.g. Username: johnsmith) 4. Click the e-people link at the top of the screen Using a Covenant Kiosk (touch-screen computer stations with built-in printers) 1. Touch the kiosk screen to begin 2. Log in using the same information you would use to access a Covenant computer (e.g. Username: johnsmith)
3 Step 2 How to Log In To log in to e-people 1. Enter your User ID (the username you use to login to a Covenant computer e.g.johnsmith) 2. Enter your password 3. Click Sign In Passwords are case-sensitive. After more than 5 failed attempts to log in, you will be locked out of e-people. To have your password reset, contact the IT Help Desk Step 3 How to Navigate e-people 1. The Welcome to e-people message box provides important messages and updates related to e-people 2. The Employee Home link is where an employee can access personal and job information 3. The Home link take you back to the Welcome page 4. The Help link provides access to technical assistance for e- People 5. Always Log Out! To log out properly, click the Sign out link. Do not close the window before logging out 6. Never use the back button to navigate e-people. Doing so will cause errors when pages are loading e-people will log out automatically after 20 minutes of inactivity
4 How to Access Employee Information The Employee Home Page Access personal human resource information by clicking on the following links in the e-people Employee Home page. How to Update Benefit Information The Benefits Home Page Access personal human resource information by clicking on the following links in the e-people Employee Home page. 1. In the Personal Information Home section view, edit and add: Name, address, phone number, marital status, etc. Emergency contact information 2. In the Self Service Documents section: View/print letters including employment verifications 3. In the Benefits Home section: View benefits information View and edit dependent information Update life events (birth, marriage, divorce, etc.) 4. In the Payroll and Compensation Home section: View/print current and previous Pay Advices View and edit direct deposit banking information View pay rate information View compensation history Request Bank Payout 5. In the Education, Training/ Development Home section: Access CLiC 6. In the Job Opportunities Home section: View job opportunities available within Covenant Update your internal profile and attach a resume Apply for jobs with Covenant Health 7. In the HR Support Centre section: Review FAQs Submit a ticket for an e-people inquiry Review all previous inquiry tickets and responses from the Contact Centre. 1. Use the Benefits Information section to view a summary of current benefits such as medical and dental. Also, use this section to access the Alberta Blue Cross website. 2. Use the Dependents and Beneficiaries section to view and update the personal information of dependants (health care benefits) and access the paper form required to update beneficiaries (insurance benefits). BENEFICIARIES FORM When making changes to beneficiaries, life insurance regulations require a signed form be submitted to the employer. Print a copy of the Beneficiary Nomination Form, complete it, and send to the location listed on form. Changes to beneficiaries cannot be legally implemented until this form is received by Covenant Health Corporate Benefits. 3. Use the Life Events section to update benefits changes resulting from life changing event, such as a marriage, birth, divorce, etc. BENEFITS ENROLMENT New benefits-eligible employees will have an additional section in Benefits Home called Benefits Enrolment. Employees MUST enrol in their benefits within 31 days of their employment start date. Enrolment is done online using e-people. Refer to the related benefits information and e-people resources. After the initial Benefits Enrolment, the only times benefits can be changed are: a) during an open enrolment b) when a dependent is acquired (spouse or child) c) when a spouse loses benefits coverage or has a significant reduction in their benefits plan d) when marital status changes and alters dependents (divorce /death) e) when an overage dependent is to be removed f) after five years or more since a change in coverage or an open enrolment
5 How to View Pay Advices The Payroll and Compensation Home Page 1. Use the View Pay Advice link to view current and previous Covenant pay advices. 2. Use the Direct Deposit link to view direct deposit banking information and to update it, if necessary. New employees use this feature to initially enter their direct deposit banking information into e-people. Pay Advices All current and previous Pay Advices (pay stubs) are saved in e-people There are two versions of each Pay Advice: the online version and a PDF version. Both contain the same information The PDF version can be easily printed or saved. It is important to keep any printed copy of a Pay Advice confidential. The Pay Advice will be available by 7:00 am on the Friday before payday. Bank balances for sick time, vacation, overtime, etc. can be viewed with the Pay Advice information. Online Version PDF Version Easy to Print
6 Additional Support & Resources HR Contact Centre: Phone: e-people: Manager Home > HR Contact Centre > Ask a Question CompassionNet: HR > e-people > or my.compassionnet.ca Register via CLiC for courses related to e-people
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