Ans: b Difficulty: Moderate LO1: Classical Management Approaches AACSB: Analytic Motivation Concepts Bloom s Taxonomy: Comprehension
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1 Management, 13th Edition SOLUTION MANUAL Schermerhorn Bachrach Management, 13th Edition TEST BANK Schermerhorn Bachrach 1. Which of the following is NOT a defining characteristic of Weber s bureaucratic organization? a. Clear division of labor b. Flexible hierarchy of authority c. Formal rules and procedures d. Impersonality e. Careers based on merit 2. Possible disadvantages of bureaucracy include all of the following EXCEPT: a. excessive paperwork or red tape. b. slowness in handling problems. c. flexibility in the face of shifting customer or client needs. d. resistance to change. e. empathy apathy. Ans: c
2 3. Fayol s principle that each person should receive orders from only one boss is called the. a. scalar chain principle b. unity of direction principle c. unity of command principle d. hierarchy principle e. clear division of labor principle Ans: c AACSB: Analytic Leadership Principles 4. Which of the following is NOT a classical management approach? a. Scientific management b. Administrative principle c. Neoclassical management d. Bureaucratic organization e. All of these ARE classical management approaches. Ans: c 5. According to, the principle object of management should be to secure minimum prosperity for the employer, coupled with the maximum prosperity for the employee. a. Follett b. Taylor c. Weber d. Hawthorne e. Maslow
3 6. The three branches of the classical approach to management are a. behaviorism, rationalism, and self-actualization. b. scientific management, administrative principles, and bureaucratic organization. c. authoritarian, permissive, and homeostatic. d. economic, modern, and self-actualizing. e. open, closed, and entropic. 7. Fayol identifies five duties of management: foresight, organization, command, coordination, and. a. control b. motivation c. planning d. organizing e. leading Ans: a AACSB: Analytic Leadership Principles 8. pioneered the use of motion studies as a management tool. a. Frederick Herzberg b. Max Weber c. Abraham Maslow d. Frank and Lillian Gilbreth e. Mary Parker Follett and James D. Mooney Ans: d Difficulty: Easy AACSB: Technology Information Technologies
4 9. If Joanna s manager wants to use her understanding of Maslow s Theory of Human Needs to motivate Joanna s behavior, which of the following is critical for the manager to remember? a. The deficit principle, which states that satisfied needs remain motivators. b. The progression principle, which states that a need at any level is only activated when the nextlower-level need is satisfied. c. The progression principle, which states that all needs are activated at one time. d. The Hawthorne effect principle, which describes the need for attention. e. None of these statements is true. Difficulty: Difficult AACSB: Reflective Thinking Motivation Concepts Bloom s Taxonomy: Application 10. Maslow s theory is based on two underlying principles: the principle and the principle. a. self-fulfilling prophecy, progression b. Theory X, Theory Y c. unity of command, unity of direction d. contingency, subsystem e. deficit, progression Ans: e 11. The well-regarded scholar Chris Argyris believes, like McGregor, that managers who treat people positively and as responsible adults will achieve the highest. a. corporate ladder b. productivity c. employee turnover d. absenteeism rate e. self-fulfilling prophecy Difficulty: Difficult Bloom s Taxonomy: Analysis
5 12. The need for biological maintenance (food, water, and physical well-being) is referred to as needs, according to Maslow. a. esteem b. safety c. social d. physiological e. self-actualization Ans: d AACSB: Analytic Motivation Concepts 13. A(n) is a collection of interrelated parts working together for a purpose. a. system b. subsystem c. open system d. closed system e. mixed system Ans: a Difficulty: Easy LO3: Modern Management Foundations AACSB: Analytic Environmental Influence 14. Learning organizations are characterized by which of the following core ingredients? a. Mental models b. Personal mastery c. Systems thinking d. Shared vision e. All of these are correct. Ans: e LO3: Modern Management Foundations AACSB: Analytic Leadership Principles
6 Management, 13th Edition SOLUTION MANUAL Schermerhorn Bachrach Management, 13th Edition TEST BANK Schermerhorn Bachrach management 13th edition schermerhorn pdf free management 13th edition schermerhorn pdf download management (13th edition) by schermerhorn and bachrach. (2015) management, 13th edition john r. schermerhorn, jr., daniel g. bachrach schermerhorn: management 13th edition, wiley management 12th edition schermerhorn pdf management schermerhorn pdf
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