Technology Acquisition Project. Anzia Mendez-Neff, Megan Savage, Heather Spielvogel, Henry Dentino
|
|
- Easter Baldwin
- 6 years ago
- Views:
Transcription
1 Technology Acquisition Project Anzia Mendez-Neff, Megan Savage, Heather Spielvogel, Henry Dentino Fall 2013
2 Table of Contents Company Profile.1 Business Need 2 Project Charter 3 Project Management Plan 4 Decision Scoring Matrix...5 Request for Proposal 6 Negotiation Plan 15 Implementation Plan 16 Operation Plan...17
3 Appendices A-Project Schedule..18 B-Current Reservation Method.19 C- Team Evaluations 20
4 STEC Company Profile Sportsmen s Tennis and Enrichment Center was established in 1961 as the first African-American non-profit tennis club in the country providing tennis and education. The mission of the Sportsmen s Tennis and Enrichment Center is to build leaders on the court, in the classroom and in the greater community by providing academic, wellness, and social development programs alongside recreational and competitive tennis instruction for youth and adults. Need The areas in which STEC serves youth are at high risk to obesity, diabetes and cardiovascular disease. Many youth live in fear of violence due to high rates of crime and the area has few recreational facilities that the youth can turn to, there is also a lack of supermarkets and outlets for fresh food, a contributor to the high rates in obesity, diabetes, and disease. Committed to improving life opportunities for youth in Dorchester while welcoming a diverse community from the Greater Boston Area, STEC has to date engaged more than 60,000 youth many of who have gone onto attend colleges and universities on full or partial scholarships in the sport or have improved in other areas such as health, study skills, and academics. Goals Today STEC works towards impacting the areas of Dorchester, Mattapan, and Roxbury, making sure that students attending schools within an almost 2 mile radius have access to the recommended levels of physical activities. They also have goals to partner with local youth-serving organizations for out-of-school time programs, create similar partnerships with local health centers to refer overweight youth, continue to develop out-of-school time academic programs as well as summer camps, and create specific outreach and funding models to make out-of-school programs more available to those in surrounding communities. Programs STEC Programs fall into three categories youth tennis, academic and enrichment, and community outreach. Youth tennis programs focus on getting youth active through tennis and to competitive training for more serious athletes. Academic and enrichment programs have become the core element of the Sportsmen s Tennis and Enrichment Center. The Learning Center at Sportsmen s was created to offer year-round programming, both academic and enrichment for students K-12 and those up to age 24 who did not complete high school. Community outreach includes partnerships with schools, other community based organizations and health centers working to counteract challenges faced by youth. Accessibility Committed to making programs accessible for all demographics in the community, STEC does not charge fees for youth when the courts are not in use, provides discounts, memberships and special rates to families, adults and seniors, and offer scholarships to families based on financial need all while furnish sport equipment so that no student is turned away. 1
5 STEC Business Need 1. Context Sportsman Tennis and Enrichment Center (STEC) supports its customers tennis court reservation needs with the use of a call and reserve system. The reservation is processed in the following manner: The operations manager receives a call from a customer A self-created Excel document is opened from the organization s share drive for the date of the requested reservation Excel schedules are broken down by 30 min. time blocks and color coordinated according to program: General reservation, Tournaments, Teams/Leagues, After-School Program Those reserving court time must be registered members of STEC, if not they are required to make payment before reservations can be completed If there are no conflicts with the member s requested time, the manager enters in the name of the customer into the Excel spreadsheet, confirming their reservation The excessive amount of Excel sheets saved to the main computer over the last 10 years is becoming overwhelming. Currently members are allowed to reserve space through the Operations manager as long as it doesn t conflict with the concrete programs STEC holds during the day. Finding a more efficient, online reservation software will help STEC be able to shift focus to other needs and increase productivity. 2. Business Need Need to implement strategy to better reserve STEC tennis court space. Need an online 24/7 availability registration software Space needs to be available to be reserved by coaches, members, and staff Options for block description should include: tournaments, teams/league, school trainings 3. Supporting Facts STEC is currently taking reservations for 30 minute blocks STEC is currently receiving an average of 6 calls per day, 5 of which are by members Total of 14 courts (7 indoor, 7 outdoor) Customers can choose between 8 different membership types Concrete time blocks for use of the courts include: o Breakfast Club (7-11:30 AM, 4 courts available) o Junior Program (3:30-7 PM, all courts in use) o Contracted Blocks (special time blocks) 4. Assumptions We expect to implement an online software that will make the court reservation process much easier for not only the valued customers, but the employees at STEC. With this online reservation system, we plan to reduce the need for call to reserve by at least 70%. 5. Approvals 2
6 STEC Project Charter 1. Executive Summary Sportsmen Tennis and Enrichment Club (STEC) currently books their customers tennis court reservations manually by phone and using an Excel spreadsheet. With over 10 years of spreadsheets on their organizations hard drive space is limited. Members and non-members alike also have to call to book a court and make payments via the telephone. There is an opportunity to implement technology that will give clients the option of booking online, making online payments for membership and a place other than a hard drive to store reservation history. 2. Business Need Need to implement strategy to better reserve STEC tennis court space. Need an online 24/7 availability registration software Space needs to be available to be reserved by coaches, members, and staff Options for block description should include: tournaments, teams/league, school trainings 3. Project Objectives Use technology to enable STEC clients the 24/7 hour convenience of booking a tennis court online, viewing court availability, and making membership payments. 4. Impact Assessment Increased court bookings, improved workplace efficiency and relieved storage on hard drive. 5. Measures of Success This project will be considered successful if 80% of clients can completely self-book their tennis court online, without the help of a STEC employee. 6. Scope This project addresses tennis court bookings for both employees and clients of STEC. 7. Risks System might be too costly. With plans for complete reliance on the system, if the system were to shut down, or experience errors, this would disallow clients to book and negatively affect business. Client satisfaction might suffer as they may value direct conversation via phone with STEC. 8. Time Constraints This project must be completed by end of the semester, tentatively mid-december Project Stakeholder and Sponsor Approvals 3
7 STEC Project Plan 1. Project Management Plan The following diagram represents the project cycle that is being used to manage this project: The detailed project schedule is attached to the appendix of this document. 2. Risk Management Plan Risks will be managed using STEC s database and reviewed in weekly meetings. 3. Issue Management Plan Issues will be managed using STEC s database and reviewed in weekly meetings. 4. Change Management Plan Changes will be managed using STEC s database and reviewed in weekly meetings. 5. Quality Management Plan Quality will be tested by the STEC team using standard testing procedures prior to implementation. 6. Product Management Plan All changes and modifications to the vendor solution will be tracked by STEC in an in-house database. These changes will be communicated with all members of STEC and reviewed with the vendor. 7. Release Management Plan There will be only be one product implemented; therefore an extended release management plan is not required. 8. Human Resource Management Plan The roles and responsibilities of each team member are as follows. 9. Cost Management Plan Costs will be managed by STEC s team will assess the costs based on the differences between the budgeted, planned, and actual costs of the project. 4
8 Decision Scoring Matrix Decision Scoring Matrix for acquiring a new reservation system for the Sports Tennis and Enrichment Center. Compares Vendors A, B, C & D. Vendor A- Reserve My Court - reservemycourt.com Vendor B- Tennis Booking - tennisbookings.com Vendor C- Appointment-Plus appointment-plus.com Vendor D- Book a Court - bookacourt.net Functionality 30 Category Points Group Points Vendor A Vendor B Vendor C Vendor D Online Payments: Accept Visa, MasterCard, American Express, Discover and debit cards 5 N/A Online Booking Membership login Calendar News/Contact page Event registration Technology 30 Changes can be implemented & edited easily System Performance Security Testing Software recoverability Integration Communication and Connectivity Cloud Base Data Server Strategic Partnership 20 Supplier Profile Training Support Experience Implementation Plan Customer Reference Calls Cost 20 Initial Costs Software Costs Additional Services Long Term Costs Payment Options Discounts for Non-profits Totals
9 STEC Sportsmen s Tennis and Enrichment Center REQUEST FOR PROPOSAL October
10 October 16, 2013 LETTER OF TRANSMITTAL
11 1 General Information Purpose of the RFP RFP Communication Timeline RFP Preparation Vendor Responses Effective Dates of Pricing Evaluation Criteria Right to Reject Marketing References 2 Vendor Guidelines RFP Response Format Exceptions to the RFP Confidentiality 3 Product Information 4 Functionality Requirements Accept Debit Cards, Visa, MasterCard, American Express, Discover Online Booking Membership login Online Payments Calendar News/Contact page Event Registration 5 Technology Requirements Changes can be implemented & edited easily System Performance Security Testing Software recoverability Integration Communication and Connectivity 6 Strategic Partnership Potential Supplier Profile Training Support Experience Implementation Plan Customer Reference Calls 7 Costs Initial Costs Software Costs Additional Services Long Term Costs Payment Options Discounts for Non-profits
12 1 General Information 1.1 Purpose of the RFP The purpose of the Request for Proposal (RFP) is to establish the functional, operational, and technical requirements for the procurement of a reservation management system that best meets Sportsmen s Tennis and Enrichment Center 1.2 RFP Communications Please direct all communications/ correspondences regarding this RFP to: Name Sportsmen s Tennis and Enrichment Center Address Telephone Fax Prospective workforce management vendors failing to observe this policy may be eliminated from the final evaluation. 1.3 Timeline RFP submission date Proposal due date Vendor selection and contracts December December December 1.4 RFP Preparation The prospective vendors will absorb all costs incurred in the preparation and presentation of an RFP. In the even that modification or addition to the RFP become necessary, prospective vendors will be notified in writing. All supporting materials submitted with the proposal will become the property of Sportsmen s Tennis and Enrichment Center unless otherwise requested by the prospective vendors at time of submission. 1.5 Vendor Responses Prospective vendors are required to submit two (2) copies of their proposals. Send all copies to no later than December. All supporting materials and documentation must be included with the proposal. 1.6 Effective Dates of Pricing Prospective vendors should state in writing that all furnished information, including pricing, will remain valid and applicable for a minimum of from the date their proposal is received by Sportsmen s Tennis and Enrichment Center. 1.7 Vendor Site Visits Sportsmen s Tennis and Enrichment Center reserves the right to inspect any and all vendor facilitates, which will be used to support the proposed workforce management solution. This includes the facilities of any contractor or outside support organization that will be used. 1.8 Evaluation Criteria Prospective vendor proposals will be evaluated using the following general criteria: - Ability to satisfy functional business requirements - Ability to satisfy technical and integration requirements - Strategic partnering potential
13 - Cost 1.9 Right to Reject Sportsmen s Tennis and Enrichment Center reserves the right to accept or reject any and/ or all submitted proposals and request additional information from all prospective vendors. Sportsmen s Tennis and Enrichment Center specifically reserves the right to negotiate a contract with the select vendor(s). The vendor s response to the RFP will be included in whole or by reference in the final contract. At the discretion of Sportsmen s Tennis and Enrichment Center Sportsmen s Tennis and Enrichment Center, a third party financial institution or consulting team could be included in contract negotiation. Any contract that is eventually awarded will be made to the organization who, based on the evaluation of all responses, applying all criteria and oral interviews (if required), is determined to be the best qualified to provide the requested solution and support Marketing References Prospective vendors may not make any reference to the project in any literature, promotional material, brochures or sales presentation, or make any other commercial use of Sportsmen s Tennis and Enrichment Center names and/ or this RFP, without the express written consent of Sportsmen s Tennis and Enrichment Center. However, Sportsmen s Tennis and Enrichment Center will offer itself as a reference account to the selected vendor(s). 2 Vendor Guidelines 2.1 RFP Response Format Prospective vendors should make every attempt to use terminology in their proposal that is consistent with that of STEC and this RFP. Comparable terminology may be substituted, where appropriate, if the prospective vendor provides clear and concise definitions. Prospective vendor proposal should address the requirements outlines in this RFP as directly and concisely as possible. Extraneous information with no apparent connection to STEC and this RFP could detract from the proposal scoring. The information furnished should be in specific response to this RFP. Specific answers are required to specific questions where asked. Supplemental information should be prepared on standard 8 ½ X 11 inch paper. Vendor responses to this RFP will become a part of the final contract between STEC and the vendor. Prospective vendors are requested to provide their proposal in the following format: Letter of Transmittal The letter of transmittal should be no longer than two (2) pages and should include the following: A brief statement of the vendor s understanding of the mission-critical nature of the workforce management technology to STEC s business and market position A brief statement of the services to be provided. A statement of commitment to provide the services requested within the time and manner specified. The names of personnel authorized to represent the vendor, including titles, addresses, phone and FAX numbers. STEC would prefer to deal with a single representative. A summary of the prospective vendor s qualifications to perform this type of engagement. Table of Contents
14 The table of contents should include a clear and complete identification of the materials submitted by section and page number. Product Overview Prospective vendors should follow the instructions in the Product Overview section of the RFP. Functional Requirements Prospective vendors should follow the instructions in the Functional Product Information section of this RFP. Technical Requirements Prospective vendors should provide the information requested in the Technical Product Information section of this RFP. Strategic Partnership Potential Prospective vendors should provide the information requested in the Strategic Partnership Potential section of this RFP Cost Requirements Prospective vendors should provide the information requested in the Cost Summary section of this RFP. Appendix Prospective vendors may provide any other information that the vendor considers appropriate for this proposal is an Appendix. 2.2 Exceptions to the RFP Prospective vendors may find instances where their operations do not function in a manner consistent with the specifications in the RFP. In such cases, it is permissible to take exception to portions of the RFP. The exceptions should be clearly identified. If necessary, attach an additional page describing the scope of the exceptions, any additional costs, and a summary of any advantages these exceptions represent to STEC. 2.3 Confidentiality This RFP and all materials submitted by STEC must be considered confidential. STEC requests that this RFP not be copied and not be forwarded to any third party for evaluation or for any other purpose without STEC s express written consent. All prospective vendor personnel should note that they are under a signed, mutual confidentiality agreement. When submitting confidential material to STEC, prospective vendors must clearly mark it as such. 3 Product Information Prospective vendors should include an overview of their total reservation management solution. Define each product offered by your organization and provide a brief description of its role in your total solution. Vendors may include screen examples and/or diagrams in this section. 4 Functionality Requirements 4.1 Instructions STEC will be aggressive and comprehensive in its product/service demands. It is incumbent upon the vendor to provide measurable, accurate, and reliable answers based upon the vendor s proposed product solution specific to the
15 dependencies of release level and features of both the vendor s and the other vendor s products. When your product does not meet a requirement, a clear statement to that effect would be the most prudent approach. For each requirement, the solutions capability should identified as follows: NA Not Available MJ Major Modification This could be in the form of modifying the code of the product. This response will require an explanation specifying the amount of effort required in person days. MN Minor Modification Minor modifications include customization of a tool or report. Minor modifications should be demonstrable. FR Future Release The requirement will be addressed in a forthcoming revision of the product. These responses require listing scheduled release dates in the explanation column. CR Current Release The requirement is met in the current release and can be demonstrated. TP Third-Party Solution The functional requirement is not offered by your company but can be seamlessly integrated into your package using a third party s product. The explanation should specify the third party vendor and integration, and this function should be demonstrable where possible. Requirements that are given a capability rating of MJ, MN, FR, or TP must have a brief description regarding how the requirement will be met. Those responses not answerable on the explanation area of the RFP should be identified by business area with the requirement s sequence number on a separate document. Vendors may add additional items or sections if there is functionality provided by their product that isn t represented in the following sections. 4.2 Accept Debit Cards, Visa, MasterCard, American Express, Discover Online Booking Membership login Online Payments Calendar News/Contact page Event Registration 5 Technology Requirements Changes can be implemented & edited easily System Performance Security Testing Software recoverability Integration Communication and Connectivity 6 Strategic Partnership Potential
16 6.1 Supplier Profile 6.2 Training 6.3 Support 6.4 Experience 6.5 Implementation Plan 6.6 Customer Reference Calls 7 Costs Initial Costs Software Costs Additional Services Long Term Costs Payment Options Discounts for Non-profits 4.2 Forecasting General Requirements # Requirement Rating Response 1) Accept Visa 2) Accept MasterCard 3) Accept all other major credit cards 4) Ability for online booking 5 Technology Requirements 5.1 Client # Requirements Response 1) Can be performed anywhere with WIFI 2) Easy to navigate 3) Free or low cost 4) Accessible at any given time 5) Must have a secure log-in page Data Flexibility # Requirements Response 1) STEC requires that the database provide unrestricted or Unlimited use of the data elements provided by the system 2) Are there limits to the file sizes and row sizes supported by your system?
17 Communication & Connectivity # Requirements Response 1) What is the minimum recommended bandwidth for the product? 2) What protocol does the product use to communicate to the client workstation? 3) Can data updates be downloaded periodically, or must all information be downloaded at one time? Security # Requirements Response 1) Please describe the information security features of the product Software Recoverability # Requirements Response 1) Is any proprietary hardware or software required? 2) What backup techniques does your system support? 3) Are there any remote site backup capabilities to be used for disaster recovery? Testing # Requirements Response 1) Does your product offer application testing capability? 6 Strategic Partnership Potential 6.1 Vendor Profile Prospective vendors please provide the following information: Describe your company s background and relationship to the workforce management industry. What are your future plans in the workforce management arena? 6.2 Training Describe in detail your standard training program as well as installation assistance provided with your system What system documentation is available and included in the price of the system? 7 Costs 7.1 Initial Costs Initial Pricing Scope The initial proposal should outline a price quote and all pricing options available to support all of our clients 7.2 Payment Options Prospective vendors are encouraged to include payment option information
18 Negotiations Deal Sheet The following table represents the vendor's initial bid, STEC's minimum acceptable terms and STEC's goals. # Term Initial Minimum Goal 1 Software 2 Hardware 3 Consulting 4 Annual Support Costs 5 Implementation Date 15
19 STEC Implementation Plan 1. Design Change Request Owner Estimated Date of Resolution 2. Development Priority Change Request Owner Status Estimated Date of Resolution 3. Testing The system will be user tested and pilot tested. Pilot Test- Compatibility Customizations Interfaces Performance User Acceptance Results 4. Deployment Training will be carried out by vendor. Internal Implementation Team Position Contact Name Contact Information Project Manager Trainers Technical Analysts Testers Deployment Support 16
20 STEC Operation Plan 1. Fixes and Enhancements Change Owner Estimated Date of Resolution Change Process 2. Support If issues are to arise, STEC will direct customers to the help desk of the vendor directly. Support Process- Escalation Process- Contact Information for system emergency- 3. Project Closure Objective Was Met Was Not Met Action Owner 17
21 ID Task Task Name Duration Start Finish Mod 1 Initiation 49 days Fri 8/23/13 Tue 10/29/13 2 Initiation 1 day Sun 9/1/13 Sun 9/1/13 3 Company Profile 7 days Wed 9/11/13 Thu 9/19/13 4 Business Need Approval 3 days Fri 9/20/13 Tue 9/24/13 5 Meet with Kern 1 day Wed 9/25/13 Wed 9/25/13 6 Develop Project Charter 7 days Thu 9/26/13 Fri 10/4/13 7 Project Charter Approval 2 days Mon 10/7/13 Tue 10/8/13 8 Decision Scoring Matrix 7 days Wed 10/2/13 Thu 10/10/13 9 RFP 5 days Fri 10/11/13 Thu 10/17/13 10 Negotiation Strategy and Deal Sheet 5 days Fri 10/18/13 Thu 10/24/13 11 Research 35 days Sun 9/1/13 Thu 10/17/13 12 Research scheduling programs 35 days Sun 9/1/13 Thu 10/17/13 13 Evaluation 45 days Mon 12/2/13 Fri 1/31/14 14 Demo System at Club 7 days Mon 12/2/13 Tue 12/10/13 15 Fix problems 15 days Wed 12/11/13 Tue 12/31/13 16 get feedback from members and 17 days Mon 12/2/13 Tue 12/24/13 employees 17 Implementation 14 days Mon 2/4/13 Thu 2/21/13 18 Testing 7 days Mon 2/4/13 Tue 2/12/13 19 Training 7 days Wed 2/13/13 Thu 2/21/13 6, '12 May 27, '12 Jun 17, '12 Jul 8, '12 Jul 29, '12 S M T W T F S S M T W T Task Inactive Summary External Tasks Split Manual Task External Milestone Project: FirstLaunch Date: Thu 11/21/13 Milestone Summary Project Summary Duration-only Manual Summary Rollup Manual Summary Deadline Progress Manual Progress Inactive Task Start-only Inactive Milestone Finish-only Page 1
22 Aug 19, '12 Sep 9, '12 Sep 30, '12 Oct 21, '12 Nov 11, '12 Dec 2, '12 Dec 23, '12 Jan 13, '13 Feb 3, '13 Feb 24, '13 Mar 17, '13 Apr 7, '13 Apr 28, '13 F S S M T W T F S S M T W T F S S M T W T F S S M T W T F S S M T W Task Inactive Summary External Tasks Split Manual Task External Milestone Project: FirstLaunch Date: Thu 11/21/13 Milestone Summary Project Summary Duration-only Manual Summary Rollup Manual Summary Deadline Progress Manual Progress Inactive Task Start-only Inactive Milestone Finish-only Page 2
23 May 19, '13 Jun 9, '13 Jun 30, '13 Jul 21, '13 Aug 11, '13 Sep 1, '13 Sep 22, '13 Oct 13, '13 Nov 3, '13 Nov 24, '13 Dec 15, '13 Jan 5, '14 Jan 26, '14 T F S S M T W T F S S M T W T F S S M T W T F S S M T W T F S S M T Task Inactive Summary External Tasks Split Manual Task External Milestone Project: FirstLaunch Date: Thu 11/21/13 Milestone Summary Project Summary Duration-only Manual Summary Rollup Manual Summary Deadline Progress Manual Progress Inactive Task Start-only Inactive Milestone Finish-only Page 3
24 Current Reservation Method
25 Individual Performance Evaluation Evaluate each of your team members, including yourself, in terms of performance using the criteria below. Use the following scale: 0 = Unsatisfactory, 1 = Satisfactory, 2 = Excellent. Include comments and justifications, especially for Unsatisfactory or Excellent ratings. Use the back of the sheet if necessary. Total the scores for each member. List in detail the roles and responsibilities of each team member in the table at the bottom. Criteria 1. Attending meetings Comments/Justification: 2. Active participation in all meetings Comments/Justification: 3. Contribution to decision making Comments/Justification: 4. Communication skills Comments/Justification: 5. Assuming fair share of work Comments/Justification: 6. Completion of work assumed Comments/Justification: 7. Team spirit and respect for others Comments/Justification: 8. Was Punctual Comments/Justification: 9. Time management Comments/Justification: 10. Dependability and preparedness Comments/Justification: 11.Was supportive Comments/Justification: 12. Ability to handle conflict/difference Comments/Justification: Totals = Self Name of Team Member Name Roles and Responsibilities of Team Member Print name of evaluator Signature Date
26 Technology Acquisition Project Fall 2013 Anzia Mendez-Neff, Megan Savage, Heather Spielvogel, Henry Dentino
27 Agenda Company Profile Background Information Supporting Facts Business Need Project Charter Project Schedule Decision Scoring Matrix Recommendation Negotiations Questions
28 Company Profile STEC was established in 1961 First African-American non-profit tennis club in the country providing tennis and education The mission of the Sportsmen s Tennis and Enrichment Center is: To build leaders on the court, in the classroom and in the greater community by providing academic, wellness and social development programs alongside recreational and competitive tennis instruction for youth and adults. The areas in which STEC serves youth are at high risk to obesity, diabetes and cardiovascular disease Many youth live in fear of violence The area in which youth live has few recreational facilities STEC Programs fall into three categories youth tennis, academic and enrichment, and community outreach.
29 Background Information Currently use a call and reserve system The excessive amount of Excel sheets -10 years worth Members are allowed to reserve space through the Operations manager Finding a more efficient, online reservation software will help STEC be able to shift focus to other needs and increase productivity
30 Supporting Facts Currently taking reservations for 30 minute blocks Receive an average of 6 calls per day, 5 of which are by members Total of 14 courts (7 indoor, 7 outdoor) Customers can choose between 8 different membership types Concrete time blocks for use of the courts include: Breakfast Club (7-11:30 AM, 4 courts available) Junior Program (3:30-7 PM, all courts in use) Contracted Blocks (special time blocks)
31 Current State Example
32 Business Need Need to implement strategy to better reserve STEC tennis court space. Need an online 24/7 availability registration software Space needs to be available to be reserved by coaches, members, and staff Options for block description should include: tournaments, teams/league, school trainings Assumptions We expect to implement an online software that will make the court reservation process much easier for not only the valued customers, but the employees at STEC. With this online reservation system, we plan to reduce the need for call to reserve by at least 70%.
33 Project Schedule Plan to have a demo in December Implementation by end of February Customer feedback
34 Project Charter Project Objectives Use technology to enable STEC clients the 24/7 hour convenience of booking a tennis court online, viewing court availability, and making membership payments. Impact Assessment Increased court bookings, improved workplace efficiency and relieved storage on hard drive. Measures of Success This project will be considered successful if 80% of clients can completely self-book their tennis court online, without the help of a STEC employee. Scope This project addresses tennis court bookings for both employees and clients of STEC. Risks System might be too costly. With plans for complete reliance on the system, if the system were to shut down, or experience errors, this would disallow clients to book and negatively affect business. Client satisfaction might suffer as they may value direct conversation via phone with STEC. Time Constraints This project must be completed by end of the semester, tentatively mid-december 2013.
35 Decision Scoring Matrix Functionality Strategic Partnership Online Payments: Accept Visa, MasterCard, American Express, Discover and debit cards Online Booking Membership login Calendar News/Contact page Event registration Technology Supplier Profile Training Support Experience Implementation Plan Customer Reference Calls Cost Changes can be implemented & edited easily System Performance Security Testing Software recoverability Integration Communication and Connectivity Cloud Base Data Server Initial Costs Software Costs Additional Services Long Term Costs Payment Options Discounts for Non-profits V ENDOR A V ENDOR B V ENDOR C V ENDOR D Vendor A- Reserve My Court - reservemycourt.com Vendor B- Tennis Booking - tennisbookings.com Vendor C- Appointment-Plus - appointment-plus.com Vendor D- Book a Court - bookacourt.net
36 Recommendation Book a Court- Acebook Secure credit card payments online. All proceeds go directly to the club's account Design customization On line court booking from home PC, Laptop at work, mobile phone reservation confirmation, cancellation and reminder Find a partner which matches your criteria based on player level, availability Identifies court usage as leisure, coaching or competition Statistical reports for better club management and planning
37 Acebook We would recommend Acebook to any club. It has transformed ours
38 Negotiations Example of our negotiations deal sheet: Implementation will be handled by the vendor: Design, Development, Testing, Deployment Our operation plan includes: Fixes and Enhancements, Support, Project Closure
39 Questions Thank You
Request For Proposal Of Printing and Design Services. Marketing Department
Request For Proposal Of Printing and Design Services Marketing Department Released on June 3, 2016 Mosaic Youth Theatre of Detroit Printing and Design Services REQUEST FOR PROPOSAL (RFP) BACKGROUND Mosaic
More informationCUSTOMER NAME Security Awareness Education Request for Proposal. Program Content & Hosting Services Date
CUSTOMER NAME Security Awareness Education Request for Proposal Program Content & Hosting Services Date Contents SAE Project Overview... 3 SAE Vendor Qualifications... 3 Project Milestones... 3 CUSTOMER
More informationREQUEST FOR PROPOSALS
REQUEST FOR PROPOSALS FOR TEMPORARY STAFFING SERVICES Proposals must be received and receipted no later than 3:00 p.m. PDT, April 12, 2012 ABSOLUTELY NO EXCEPTIONS San Diego Workforce Partnership, Inc.
More informationRequest for Proposal For: 2018 American Bar Association Temporary Services
Table of Contents Bid Timetable [2] 1.0 General Bid Information [3] 2.0 Proposal Requirements [5] 3.0 Criteria for Selection [7] 4.0 Specifications and Work Statement [7] Appendix A: Bidder Response Sheet
More informationPLATTE RIVER RECOVERY IMPLEMENTATION PROGRAM REQUEST FOR PROPOSALS
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 PLATTE RIVER RECOVERY IMPLEMENTATION PROGRAM REQUEST FOR PROPOSALS SUBJECT: P17-025:
More informationBusiness Practice Manual for The Transmission Planning Process
Business Practice Manual for The Transmission Planning Process Posted: June 2, 2015 Intentionally left blank TABLE OF CONTENTS 1. Introduction... 9 1.1. Purpose of California ISO Business Practice Manuals...
More informationREQUEST FOR PROPOSAL
COLORADO HOUSING AND FINANCE AUTHORITY REQUEST FOR PROPOSAL (RFP) COLORADO HOUSING AND FINANCE AUTHORITY 1981 BLAKE STREET DENVER, CO 80202 REQUEST FOR PROPOSAL Technology Assessment POSTED: 11/17/2017
More informationNew Higg.org Platform Training. Understanding and Navigating the new platform
New Higg.org Platform Training Understanding and Navigating the new platform Sustainable Apparel Coalition 1 Attendees are all muted. Please type your questions into the Q&A box in the top left side of
More information! "#$$%& MY BLOG 2014
!"#%& 2014 =/*55&- 789:/4; RESOLUNTIONS!"# 20(5< SMART GOAL: GOAL: GOAL: GOAL: Often people set resolutions and don t look at them again after the month of January. One way to make sure that you are actively
More informationRequest For Proposals Information Technology Services IT Health Check
Request For Proposals Information Technology Services IT Health Check 1.0 INTRODUCTION The City of Fort St. John is one of the fastest growing cities in Canada and is located in the Peace River Region
More informationAdministration Division Public Works Department Anchorage: Performance. Value. Results.
Administration Division Anchorage: Performance. Value. Results. Mission Provide administrative, budgetary, fiscal, and personnel support to ensure departmental compliance with Municipal policies and procedures,
More informationWAIKOLOA RESERVOIR NO. 1 EARTHQUAKE REPAIR PROJECT Information Sheet
March 5, 2015 WAIKOLOA RESERVOIR NO. 1 EARTHQUAKE REPAIR PROJECT Information Sheet Overview The purpose of this Project is to repair damages to the Waikoloa Reservoir No. 1 which were sustained during
More informationInformation Technology Services Project Management Office Operations Guide
Information Technology Services Project Management Office Operations Guide Revised 3/31/2015 Table of Contents ABOUT US... 4 WORKFLOW... 5 PROJECT LIFECYCLE... 6 PROJECT INITIATION... 6 PROJECT PLANNING...
More informationBLOOMSBURG UNIVERSITY Bloomsburg, Pennsylvania DEPARTMENT OF MANAGEMENT COLLEGE OF BUSINESS - INTERNSHIP GUIDELINES
1 STATEMENT OF OBJECTIVE The University's definition is: BLOOMSBURG UNIVERSITY Bloomsburg, Pennsylvania 17815 DEPARTMENT OF MANAGEMENT COLLEGE OF BUSINESS - INTERNSHIP GUIDELINES "An internship is an educational
More informationApplication for Recognition as a CA Business Valuation Specialist
Chartered Accountants Australia and New Zealand Application for Recognition as a CA Business Valuation Specialist This form is to be completed by members wishing to apply to become a CA Business Valuation
More informationTransit Return on Investment (ROI) Study Request for Proposals (RFP)
Transit Return on Investment (ROI) Study Request for Proposals (RFP) Table of Contents 1. Introduction... 1 2. Scope of Services... 1 3. Project Schedule... 5 4. Evaluation Criteria... 5 5. Submission
More informationPomme de Terre One Watershed, One Plan Request for Proposal Responses DUE: May 19 th, 2017
Pomme de Terre One Watershed, One Plan Request for Proposal Responses DUE: May 19 th, 20 The Pomme de Terre watershed planning area has begun planning in the One Watershed, One Plan (1W1P) program. With
More information1.1.1 Timeline of Key Events
CLARIFICATIONS Modifying the deadline for proposal submission to accommodate extended period needed for responding to written questions. 1.1.1 Timeline of Key Events Reference Section Section 1.2.2 Section
More informationREQUEST FOR PROPOSALS
REQUEST FOR PROPOSALS CONSTRUCTION MANAGEMENT SERVICES OCTOBER 09, 2014 EAST BAY REGIONAL PARK DISTRICT Atlas Road Extension Improvements POINT PINOLE REGIONAL SHORELINE PROPOSALS DUE: 2:00PM, NOVEMBER
More informationParagon Software Group
Group Technical Support Policy Table of Contents TABLE OF CONTENTS 2 PARAGON TECHNICAL SUPPORT - MISSION STATEMENT 3 INTRODUCTION 4 Purpose of this document 4 Disclaimer 4 SUPPORT SERVICES OVERVIEW 5 Support
More informationEXHIBIT K: PROJECT ASSUMPTIONS GENERAL AND PROJECT ADMINISTRATION ASSUMPTIONS
EXHIBIT K: PROJECT ASSUMPTIONS CGI has specified general project assumptions as well as assumptions associated with specific tasks, activities, roles and responsibilities. These additional assumptions
More informationBy-Law Number 9 Concerning Procurement Contracts for Goods, Services and Construction
By-Law Number 9 Concerning Procurement Contracts for Goods, Services and Construction Approved by the Board of Directors June 26, 2012 Amended by resolution 93-S-2-A March 11, 2014 TABLE OF CONTENTS Article
More information1 Revision History Revision 1 11/2/2017 Original Version
Page 1 Request for Proposals (RFP) School Management Software The Technology Department of the Anna Independent School District in Anna, Texas, invites you to submit a proposal to provide a school management
More informationREQUEST FOR PROPOSAL (RFP) CONTENTS OF RFP : Cover Page Scope of Work Instructions to Bidder(s)
REQUEST FOR PROPOSAL (RFP) NUMBER : RFP- IT- 2017-11- IMA SERVICES REQUESTED : Comprehensive IT Infrastructure Management and Network Services CONTRACT TYPE : TBD ISSUANCE DATE : November 1 st, 2017 DEADLINE
More informationREQUEST FOR QUALIFICATIONS AND QUOTES 1716 VEHICLE WRAPS AND DECALS
OLYMPIA, WASHINGTON REQUEST FOR QUALIFICATIONS AND QUOTES 1716 VEHICLE WRAPS AND DECALS REQUEST FOR QUALIFICATIONS AND QUOTES (RFQQ) RELEASE DATE: April 13, 2017 PRE-PROPOSAL MEETING: Date: April 24, 2017
More informationIntroduction to the Demand Response Auction. IESO Training
Introduction to the Demand Response Auction IESO Training May 2017 Introduction to the Demand Response Auction AN IESO TRAINING PUBLICATION This guide has been prepared to assist in the IESO training of
More informationDocument Management System Request for Proposals
Document Management System Request for Proposals City of Great Falls PO Box 5021 Great Falls, MT 59403 Contact: Lisa Kunz City Clerk 406-455-8451 lkunz@greatfallsmt.net PROPOSALS DUE: Wednesday AUGUST
More informationSPECIFICATION NO. TxDOT * REVISED: AUGUST 2017 CRIMINAL BACKGROUND CHECKS
SPECIFICATION NO. TxDOT 961-30-16 * REVISED: AUGUST 2017 CRIMINAL BACKGROUND CHECKS PUBLICATION This specification is a product of the Texas Department of Transportation (TxDOT). This specification may
More informationREQUEST FOR PROPOSALS
Requests for Proposals Page 1 REQUEST FOR PROPOSALS CONSULTANT SERVICES DEVELOPMENT OF A DIVERSITY, EQUITY AND INCLUSION STRATEGY AND IMPLEMENTATION OF PHASE I OF THE RESULTING PLAN SECTION I - INTRODUCTION
More informationHV SHRM Member Survey
HV SHRM Member Survey 1. Currently, we meet 7:30 a.m. 10:00 a.m. on the first Thursday of the month. In general, do Thursdays work for you? Yes 89.5% 34 No 10.5% 4 Of not, what days work better? 2 2. What
More informationPRACTICUM HANDBOOK REC 493
PRACTICUM HANDBOOK REC 493 Recreation Administration Diddle Arena 2037 Western Kentucky University Bowling Green, KY 42101 Phone: (270) 745-3591 Fax: (270) 745-3592 Email: recreation@wku.edu Web Address:
More information2017 Contact Center Overflow Vendor Request for Proposals Responses to RFP Questions
2017 Contact Center Overflow Vendor Request for Proposals Responses to RFP Questions May 5, 2017 All questions are addressed below: Q1: Will the vendor s geographic location(s) or potential location(s)
More informationCertificate of Recognition (COR ) COR Program Guidelines. Infrastructure Health & Safety Association (IHSA) 05/17 1
Certificate of Recognition (COR ) COR Program Guidelines Infrastructure Health & Safety Association (IHSA) 05/17 1 Table of Contents Contents Page 1. Program Guideline Overview... 4 1.1 Scope... 4 1.2
More informationREQUEST FOR PROPOSALS FOR STRATEGIC VISIONING AND PLANNING
PURPOSE The Rural Community Assistance Partnership (RCAP) has initiated a Request for Proposal (RFP) process to identify a vendor qualified to design and execute a strategic visioning and comprehensive
More informationRequest for Proposal Simulation-Based Learning Competition
International Council on Hotel, Restaurant, and Institutional Education February 1, 2018 Request for Proposal Simulation-Based Learning Competition RFP#2018-SIM-101 Your firm is invited to submit a proposal
More informationCasework Technical Support (Social Welfare - Project Management)
Casework Technical Support (Social Welfare - Project Management) Request for Tenders for Services to MABS NATIONAL DEVELOPMENT The latest date for receipt of tenders is 09 June 2017 Commercial House Westend
More informationThe Harvard Crimson. Advertising Media Kit
The Harvard Crimson Advertising Media Kit Table of Contents 4 5 9 About Us/Our Audience Print Advertising Online Advertising Email Newsletter Sponsored Facebook Posts Publication Calendar Special Publications
More informationREQUEST FOR QUALIFICATIONS (RFQ) For Engineering Services Institute for Marine Mammal Studies (IMMS)
REQUEST FOR QUALIFICATIONS (RFQ) For Engineering Services Institute for Marine Mammal Studies (IMMS) The IMMS is soliciting qualification statements for engineering services to assist the IMMS with the
More informationProject Manager- Park Operations
Page 1 of 5 COSUMNES COMMUNITY SERVICES DISTRICT invites applications for the position of: Project Manager- Park Operations SALARY: $73,812.00 - $98,904.00 Annually OPENING DATE: 11/03/17 CLOSING DATE:
More informationTerminal Appointment Booking System
POINTS SYSTEM USER GUIDE Terminal Appointment Booking System POINTS SYSTEM USER GUIDE 0 of 11 I. WHAT ARE POINTS? Points are units used to pay for business transactions in TABS. (e.g. creating a booking
More informationCity of Jacksonville Beach
City of Jacksonville Beach Purchasing Division: 1460A Shetter Ave., Jacksonville Beach, FL 32250 Tel: 904-247-6229 Fax: 904-270-1639 THIS IS NOT A COMPLETE RFP PACKAGE REQUEST FOR PROPOSAL RFP Number:
More informationApplication for Recognition as a CA SMSF Specialist (Regulation CR6/1403)
Chartered Accountants Australia and New Zealand Application for Recognition as a CA SMSF Specialist (Regulation CR6/1403) This form is to be completed by members wishing to apply to become a CA SMSF Specialist.
More informationPOSITION DESCRIPTION PROGRAMS MANAGER
POSITION DESCRIPTION PROGRAMS MANAGER Position Description Title: Employment Conditions: Remuneration: Contract Term: Location: Organisational Relationships Reports to: Supervises: Key Relationships: Programs
More informationTHE CONTRACTS & PROJECT MANAGEMENT MBA. London. California. Amsterdam. Miami. Geneva. New York May Dec 2017.
THE CONTRACTS & PROJECT MANAGEMENT MBA London 01-12 May 2017 04-15 Dec 2017 California 07-18 Aug 2017 Amsterdam 11-22 Sep 2017 Miami 09-20 Oct 2017 Geneva 06-17 Nov 2017 New York 27 Nov - 08 Dec 2017 THE
More informationCRISP Azure Migration Consulting Services. All responses due no later than Friday, July 21 st, at 5pm EST
Request for Quote CRISP Azure Migration Consulting Services Friday, July 7th, 2017 All responses due no later than Friday, July 21 st, at 5pm EST 1 Request for Quote RFQ TO ALL RESPONDERS CRISP Azure Migration
More informationWorkforce Investment Board Of Southeast Missouri
Workforce Investment Board Of Southeast Missouri Request for Proposals For Consultant Sector Strategies and Workforce Development Planning Services to be Delivered August 1, 2015 August 1, 2016 RFP Issue
More informationOhio Public Employees Retirement System. Request for Proposal
Ohio Public Employees Retirement System For: Consulting Services for Development of the Business Intelligence & Analytics Office Date: 9/11/2017 Project Name: Business Intelligence & Analytics Program
More informationEARTHJUSTICE REQUEST FOR PROPOSAL TO PROVIDE OMBUDS SERVICES. DATE ISSUED: August 8, PROPOSAL SUBMITTAL DEADLINE: August 31, 2016
EARTHJUSTICE REQUEST FOR PROPOSAL TO PROVIDE OMBUDS SERVICES DATE ISSUED: August 8, 2016 PROPOSAL SUBMITTAL DEADLINE: August 31, 2016 REQUEST FOR PROPOSAL EARTHJUSTICE A. PROGRAM SUMMARY AND BACKGROUND
More informationInvitation to Negotiate
Invitation to Negotiate Programming, Design, and Consulting Services Lisa Daws 4/3/2012 CLERKS OF COURT OPERATIONS CORPORATION Table of Contents Agency Background... 3 Statement of Purpose... 3 Scope of
More informationInternal Medicine Faculty Affairs Staffing Analysis Program & Operations Analysis University of Michigan Health System
Internal Medicine Faculty Affairs Staffing Analysis Program & Operations Analysis University of Michigan Health System Final Report Delivered to: Cheryl Sweetland Manager, Faculty Affairs Internal Medicine
More informationSUSQUEHANNA AREA REGIONAL AIRPORT AUTHORITY
SUSQUEHANNA AREA REGIONAL AIRPORT AUTHORITY REQUEST FOR QUALIFICATIONS Professional Construction Management Services Harrisburg International Airport Rehabilitate Runway 13-31 Susquehanna Area Regional
More informationPayroll Source 2013 Download or Read Online ebook payroll source 2013 in PDF Format From The Best User Guide Database
Source Free PDF ebook Download: Source Download or Read Online ebook payroll source in PDF Format From The Best User Guide Database overwhelming: Tax is causing serious damage. That is why, if elected.
More informationProject Overview for the Rights Protection Mechanisms Survey Request for Proposal
Project Overview for the Rights Protection Mechanisms Survey Request for Proposal Date of issue: 29 January 2018 ICANN Project Overview for the Rights Protection Mechanisms Survey Request for Proposal
More informationApplication Guidelines. Request for Proposals (RFP) for Independent Contractor Opportunity for:
Application Guidelines Request for Proposals (RFP) for Independent Contractor Opportunity for: Professional Services: Workplace Communication Workshops Facilitator Healthcare Connections Terms: Year 1
More informationRFP # Request for Proposal Branding Services. Date: January 12, Proposals must be submitted by 3:00 PM: February 10, 2017
RFP #1116-1 Request for Proposal Branding Services Date: January 12, 2017 Proposals must be submitted by 3:00 PM: February 10, 2017 Purchasing Department Queens Borough Public Library 89-11 Merrick Boulevard
More informationInternship Tool Kit 1
Internship Tool Kit 1 Table of Contents Introduction..3 Section 1: Identifying Organizational Goals & Project Needs..4 Section 2: Creating the Intern Manual..5 Section 3: Pre arrival Preparation...6 Section
More informationREQUEST FOR PROPOSAL (RFP) RFP
REQUEST FOR PROPOSAL (RFP) ENGINEERING CONSULTANT REGIONAL WASTEWATER PIPELINE FEASIBILITY STUDY FEBRUARY 9, 2015 TABLE OF CONTENTS SECTION 1 SUMMARY AND BACKGROUND 2 SECTION 2 PROJECT SCOPE 3 SECTION
More informationCOURSE LISTING. Courses Listed. with SAP Ariba SAP Ariba Procurement. 4 February 2018 (03:51 GMT)
with SAP Ariba SAP Ariba Procurement Courses Listed AR510 - SAP Ariba Procurement: Buying AR510E - Ariba Procurement: Requisitioning to Receiving AR520 - SAP Ariba: Managing Contract Compliance AR520E
More informationRequest for Tender for Phone system
Request for Tender for Phone system Introduction Barnardos invites responses to a Request for Tender for the supply and support of an IP Telephone and Data Infrastructure. Barnardos is the largest charity
More informationDepartment of Financial Services Office of Financial Regulations
ITN Section erence Vendor Question 1.a Section 1.3.3 (page 9) of ITN Attachment B states that Approximately 2 million transactions exceeding the $1,000 occur which equates to an estimated average of 160,000
More informationDoc P-Card Services Provider RFP
1 of 9 2/29/2016 4:55 PM Go To Dashboard Help Keith Haran Doc706066747 - P-Card Services Provider RFP Prev Next Exit On this page you create the information that participants will read and respond to during
More informationREQUEST FOR PROPOSAL (RFP)
ANGUILLA ELECTRICITY COMPANY LIMITED (ANGLEC) REQUEST FOR PROPOSAL (RFP) AUGUST 2017 CONSULTANCY SERVICES FOR THE DEVELOPMENT OF AN OCCUPATIONAL HEALTH AND SAFETY PROGRAM CONTENTS Page SECTION 1 : Invitation
More informationAUTOMATION 101: MANAGING THE RFP PROCESS FROM START TO FINISH 10/18/2016. The Accounts Payable & Procure-To-Pay Conference & Expo is produced by:
AUTOMATION 101: MANAGING THE RFP PROCESS FROM START TO FINISH The Accounts Payable & Procure-To-Pay Conference & Expo is produced by: WHAT IS AN RFP A request for proposal (RFP) is a process utilized by
More informationREQUEST FOR PROPOSALS MECHANICAL/PLUMBING & ELECTRICAL ENGINEERING RFP # JUNE 28, 2010 PROPOSALS DUE: JULY 12, 2010
4800 N. Broadway, Boulder, CO 80304 REQUEST FOR PROPOSALS MECHANICAL/PLUMBING & ELECTRICAL ENGINEERING RFP #12-2010 JUNE 28, 2010 PROPOSALS DUE: JULY 12, 2010 TO: FROM: RE: Mechanical/Plumbing and Electrical
More informationREQUEST FOR PROPOSALS
REQUEST FOR PROPOSALS UTILITY BILLING SOFTWARE DUE DATE: NO LATER THAN 5:00 PM EASTERN TIME, MARCH 11, 2016 QUESTIONS: JESSICA MARTIN-LANE JESSICA@MARTIN-MCGILL.COM NOTE: THE COUNTY OF HARNETT RESERVES
More informationORACLE HOSPITALITY HOTEL CONSULTING SERVICE DESCRIPTIONS November 3, 2017
ORACLE HOSPITALITY HOTEL CONSULTING SERVICE DESCRIPTIONS November 3, 2017 TABLE OF CONTENTS Service Offerings CONSULTING SERVICE OFFERINGS Part Number ORACLE HOSPITALITY HOTEL PROPERTY MANAGEMENT SYSTEM
More informationRequest for Bid. Handling Hostile Customers: from Verbal Threats to Active Shooter Situations One-day Training March 2017 Lansing or SE Michigan
Request for Bid Handling Hostile Customers: from Verbal Threats to Active Shooter Situations One-day Training March 2017 Lansing or SE Michigan Due Date: Monday, November 14, 2016, 5:00 PM (EST) Inquiries
More informationREQUEST FOR PROPOSAL Audit and Tax Services ISSUED April 24, 2015 RFP No
REQUEST FOR PROPOSAL Audit and Tax Services ISSUED April 24, 2015 RFP No. 15-1474 Tampa Bay Workforce Alliance, Inc. is accepting proposals from qualified CPA firms to provide audit and tax services. Parties
More informationMarketing and Advertising Campaign Rev. 0 Bid # Scope of Work
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 Scope of Work I. Scope of Solicitation II. Instructions to Offerors
More informationTender #: SAP Business Objects Licenses and Support Release Date: February 26, 2018 Closing Deadline: March 9, :00pm Newfoundland Time
Tender #: 2018-018 SAP Business Objects Licenses and Support Release Date: February 26, 2018 Closing Deadline: March 9, 2018 2:00pm Newfoundland Time Copyright Notice This document is fully copyright protected
More informationRequest for Proposals (RFP) 18RFP077 Project Management Software
Request for Proposals (RFP) 18RFP077 Project Management Software Date November 28 th December 5, 2017 December 7, 2017 December 19, 2017 December 20 January 1 January 2-9, 2018 January 11, 2018 January
More informationREQUEST FOR PROPOSAL Automated Meter Reading System for Culinary and/or Secondary Service Connections
REQUEST FOR PROPOSAL Automated Meter Reading System for Culinary and/or Secondary Service Connections DATE: September 6, 2011 PROJECT: Automated Meter Reading System for Metered Water Service Connections
More informationREQUEST FOR PROPOSAL. For Technical Contractor CanGym Revitalization City Park Drive, Suite 120 Ottawa, ON K1J 1A3
REQUEST FOR PROPOSAL For Technical Contractor CanGym Revitalization 1900 City Park Drive, Suite 120 Ottawa, ON K1J 1A3 Request for Proposal For Technical Contractor CanGym Revitalization Gymnastics Canada
More informationCity of Grand Rapids, Michigan. Request for Information # Payment Processing Services. Due Date: June 26, :00 A.M.
City of Grand Rapids, Michigan Request for Information #946-10-01 Due Date: June 26, 2015 11:00 A.M. Company Name: Company Phone #: Company Fax #: Company Address: WebSite Address Federal Identification
More informationDATE: 05/03/2018. REQUEST FOR PROPOSAL: No. RFP/2018/UNHCR/PSP/MENA/001 FOR THE ESTABLISHMENT OF A FRAME AGREEMENT FOR THE PROVISION OF
DATE: 05/03/2018 REQUEST FOR PROPOSAL: No. RFP/2018/UNHCR/PSP/MENA/001 FOR THE ESTABLISHMENT OF A FRAME AGREEMENT FOR THE PROVISION OF Recruitment and staff administration services in Gulf Cooperation
More informationHouse Doctor Consulting Services Application Package
Public Facilities Department House Doctor Consulting Services Application Package For FY2013 FY2015 House Doctor Consulting Services Project #7005 City of Boston Thomas M. Menino, Mayor Michael Galvin
More informationI-SEM Interconnectors Project
Moyle EWIC I-SEM Interconnectors Project Financial Transmission Rights Auction: Trial and Participant Test Plan VERSION: 1.1 STATUS: Final for Publication DATE: 17 th JULY 2017 Contents Introduction...
More informationUniversity of Kansas Procurement Services
University of Kansas Procurement Services PURCHASING PROCEDURES MANUAL 1 Contents 1.0 DEPARTMENTAL PURCHASING AUTHORITY... 4 1.1 Introduction... 4 1.2 Use of Mandatory Contracts and Preferred Agreements...
More information2016 Annual Work Plan EUROfusion Engineering Grants. Annex 2. Guide for applicants
2016 Annual Work Plan EUROfusion Engineering Grants Annex 2 Guide for applicants 1 Contents 1. INTRODUCTION... 3 2. ELIGIBILITY TO THE PROGRAMME... 3 3. EVALUATION CRITERIA AND PROCEDURES... 4 3.1. EXPERTS
More informationProduct Training. Risk & Compliance: Financial Risk Management and Financial Performance Management Solutions
Product Training Risk & Compliance: Financial Risk Management and Financial Performance Management Solutions January - June 2011 Three Ways to Take Advantage of Training from Fiserv: Classroom Training
More informationOFF-CAMPUS EMPLOYER INTERNSHIP GUIDE
1 OFF-CAMPUS EMPLOYER INTERNSHIP GUIDE University of North Dakota CAREER SERVICES 2891 2ND AVE. N., STOP 9014 GRAND FORKS, ND 58202 701.777.4103 UND.EDU/CAREERSERVICES 2 TABLE OF CONTENTS Value of Internships...
More informationVendor & Exhibitor Prospectus
Vendor & Exhibitor Prospectus ATP Welcome Message to 2017 Sponsors/Exhibitors Dear Exhibitor: The Association for the Tutoring Profession (ATP) cordially invites you to exhibit at our 13th Annual Conference,
More informationKraft Heinz Accounts Payable Update Electronic Invoicing
Kraft Heinz Accounts Payable Update Electronic Invoicing Overview As you may be aware from previous communications, Kraft Heinz is implementing several changes in our Procurement and Accounts Payable areas.
More information1) Please share the last years expenditure under this contract. Answers: LIPA expects to spend approximately $1.2 million a year.
RFP for Information Technology Services- Questions Due: 8/11, 3pm, Answers due 8/16 Questions/Answers 1) Please share the last years expenditure under this contract. Answers: LIPA expects to spend approximately
More informationRegist ry Vendor Assessm ent
Regist ry Vendor Assessm ent April, 2014 Completed by the (NQRN ) The PCPI Foundation and the disclaim any liability for use or non-use of this document. The PCPI does not provide medical, legal, financial,
More informationREQUEST FOR PROPOSAL (RFP)
REQUEST FOR PROPOSAL (RFP) Brigham Young University Civil & Environmental Engineering Temple Steeple Design for the Church of Jesus Christ of Latter-day Saints Statement of Purpose This project will involve
More informationIT Service Catalog College of Arts & Sciences
IT Service Catalog College of Arts & Sciences Backups and Storage (Enterprise) Backups and Storage End User A&S IT helps users backup and store data using UNM-approved storage methods and services including
More informationNotice is hereby given of the following changes to the above-referenced SOLICITAITON:
FLORIDA DEPARTMENT OF TRANSPORTATION Procurement Office 605 Suwannee Street, MS 20 Tallahassee, Florida 32399-0450 Phone: (850) 414-4381 Fax: (850) 414-4951 ADDENDUM NO. 2 DATE: May 10, 2016 RE: BID #:
More informationRequest for Proposal. Labour Supply-Demand Study. Reference Number: Issued: May 9, 2016 Responses Due: May 23, 2016
Labour Supply-Demand Study Reference Number: 1605-01 Issued: May 9, 2016 Responses Due: May 23, 2016 Calgary Economic Development Ltd. 731 1 st Street SE Calgary, AB T2G 2G9 Phone: (403) 221-7831 or 1-888-222-5855
More informationSolicitation One Stop Shop Alio and Magento Portal for Parents. Bid designation: Public
Solicitation 21814 One Stop Shop Alio and Magento Portal for Parents Bid designation: Public Alpine School District 2/5/2014 3:47 PM p. 1 Bid Number 21814 Bid Title One Stop Shop Alio and Magento Portal
More informationProcure to Pay (4.3) As-Is Process Flow and Narrative
The Level 2 process of 4.3 Solicitation Issuance, Evaluation, and Award can be broken down into four Level 3 processes, as detailed below: 4.3.1 Issue Solicitation The process of making the solicitation
More informationGuide to Developing and Implementing a Successful Internship Program
Guide to Developing and Implementing a Successful Internship Program This guide will help organizations customize an internship program for high school students, undergraduate students or graduate students.
More informationMSA 690 Internship Handbook
MSA 690 Internship Handbook *Internship agreements and paperwork MUST be in place by the following deadlines: July 15 for the Fall semester October 15 for the Spring Semester March 15 for the Summer semester
More informationNorthern California Officials Association Sacramento Basketball Group Operating Policies and Procedures
Northern California Officials Association Sacramento Basketball Group Operating Policies and Procedures The operating procedures outlined in this document are an extension of the Northern California Officials
More informationTender #: Cisco Enterprise Licensing Agreement Release Date: February 15, 2018 Closing Deadline: March 1, :00pm Newfoundland Time
Tender #: 2018-016 Cisco Enterprise Licensing Agreement Release Date: February 15, 2018 Closing Deadline: March 1, 2018 2:00pm Newfoundland Time Copyright Notice This document is fully copyright protected
More informationRequest for Resume (RFR) MHBE IT IDIQ Master Contract All Master Contract Provisions Apply. Section 1 General Information
Section 1 General Information RFR Number: (Reference BPO Number) Functional Area (Enter One Only) ADPICS Reference BPO number to be entered upon issuance Functional Area Eight IT Quality Assurance Consulting
More informationREQUEST FOR PROPOSAL FOR INFORMATION TECHNOLOGY SERVICES
REQUEST FOR PROPOSAL FOR INFORMATION TECHNOLOGY SERVICES 2018-003 Pines Behavioral Health 200 Vista Drive Coldwater MI Phone 517-278-2129 1 NOTICE REGARDING DISCLOSURE OF CONTENTS OF DOCUMENT All responses
More informationUND DEPARTMENT INTERNSHIP GUIDE
1 UND Internship Guide UND DEPARTMENT INTERNSHIP GUIDE CAREER SERVICES 2891 2ND AVE. N., STOP 9014 GRAND FORKS, ND 58202 701.777.4103 UND.EDU/CAREERSERVICES NANCY.NELSON@UND.EDU 2 UND Internship Guide
More informationCertificate IV in Project Management Student Assessment Guide
Overview The assessment for the Certificate IV in Project Management comprises Team Assignment Development of a detailed Project Management Plan for chosen case study - 30% for blended classes Individual
More informationPASSPORT TO PERFORMANCE Your Year-End. Empowering you to do your best work every day
Your Journey @ Year-End Empowering you to do your best work every day YOUR JOURNEY We know that our success as a business depends on the success of the people within it. When we help everyone continue
More information