State of Florida Department of Transportation
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1 State of Florida Department of Transportation EXHIBIT A-1, ATTACHMENT TO SCOPE OF SERVICES OCCUPATIONAL PROFILE ITB-DOT-15/ HO To provide staffing services as described by the State of Florida Occupational Groups, Logisticians ( ),Accountants & Auditors ( ) and Office & Administrative Support ( ),for the Florida Department of Transportation (FDOT) in Miami-Dade County, on an as-needed basis. PROJECT/PROPOSAL NUMBER: ITB-DOT-15/ HO FINANCIAL PROJECT NUMBER: A1-02
2 OCCUPATION PROFILE Job Family: Business and Finance Occupational Group: Business Operations JOB FAMILY: OCCUPATIONAL GROUP: OCCUPATION: BUSINESS AND FINANCE BUSINESS OPERATIONS LOGISTICIANS BROADBAND LEVELS: Level 1 Pay Band 003 Level 2 Pay Band 006 Level 3 Pay Band 007 DESCRIPTION This is work analyzing and coordinating the logistical functions of an agency, or purchasing, receiving, storing, and issuing materials, equipment, and other items from stockrooms, warehouses, or storage yards. Incumbents keep records and compile inventory reports and are responsible for some or all of the entire life cycle of goods and commodities, including acquisition, distribution, internal allocation, delivery, and final disposal of resources. Some positions in this occupation may be responsible for coordinating work and supervising employees. EXAMPLES OF WORK Supervises employees by assigning work, reviewing progress and assessing performance. Coordinates physical office moves, including scheduling and maintaining security on all inventories, maintaining office addresses, and telephone numbers. Issues office supplies and equipment from a central storage site. Compiles reports on inventory stocks. Maintains inventory of surplus goods and disposes of same. Interacts with vendors to acquire replacement inventory of goods. Maintains an inventory of materials, supplies, and equipment. Page 1 of 4
3 Job Family: Business and Finance Occupational Group: Business Operations Conducts studies to determine trends in stock use, inventory mix and price structure. EXAMPLES OF JOB CHARACTERISTICS Communicating With Other Workers Scheduling Work and Activities Providing information to supervisors, fellow workers, and subordinates. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer. Scheduling the work of others. Estimating Needed Characteristics Guiding, Directing and Motivating Subordinates Estimating the characteristics of materials, products, or information: Estimating sizes, distances, and quantities, or determining time, costs, resources, or materials needed to perform a work activity. Providing guidance and direction to subordinates, including setting performance standards and monitoring subordinates. Communicating With Persons Outside Organization Organizing, Planning, and Prioritizing Communicating with persons outside the organization, representing the organization to customers, suppliers, and other external sources. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer. Developing plans to accomplish work, and prioritizing and organizing one's own work. Making Decisions and Solving Problems Inspecting Equipment, Structures, and/or Materials Combining, evaluating, and reasoning with information and data to make decisions and solve problems. These processes involve making decisions about the relative importance of information and choosing the best solution. Inspecting or diagnosing equipment or materials to identify the causes of errors or other problems or defects. Page 2 of 4
4 Job Family: Business and Finance Occupational Group: Business Operations Operating Vehicles or Equipment Driving vehicles or mechanized equipment, such as forklifts. Documenting/Recording Information Performing General Physical Activities Entering, transcribing, recording, storing, or maintaining information in either written form or by electronic means. Performing physical activities that require moving one's whole body, such as in climbing, lifting, balancing, walking, stooping, where the activities often also require considerable use of the arms and legs, such as in the physical handling of materials. EXAMPLES OF KNOWLEDGE, SKILLS AND ABILITIES Speaking Problem Identification Active Learning Coordination Transportation Mathematics Personnel and Human Resources Clerical Writing Talking to others to effectively convey information Identifying the nature of problems Working with new material or information to grasp its implications Adjusting actions in relation to others' actions Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including their relative costs, advantages, and limitations Knowledge of numbers, their operations, and interrelationships including one or more of the following: arithmetic, algebra, geometry, calculus, statistics, and their applications Knowledge of policies and practices involved in personnel/human resource functions Knowledge of administrative and clerical procedures and systems Communicating effectively with others in Page 3 of 4
5 Job Family: Business and Finance Occupational Group: Business Operations writing as indicated by the needs of the audience Information Organization Active Listening Information Gathering Inventory Management Finding ways to structure or classify multiple pieces of information Listening to what other people are saying and asking questions as appropriate Knowing how to find information and identifying essential information Knowledge of inventory control techniques and practices. This includes ordering and turnover management, inventory accountability, and safety and security issues LICENSURE, CERTIFICATION OR REGISTRATION REQUIREMENTS EFFECTIVE: 07/01/2002 Page 4 of 4
6 OCCUPATION PROFILE Job Family: Business and Finance Occupational Group: Finance JOB FAMILY: OCCUPATIONAL GROUP: OCCUPATION: BUSINESS AND FINANCE FINANCE ACCOUNTANTS AND AUDITORS BROADBAND LEVELS: Level 1 - Pay Band 004 Level 2 - Pay Band 006 Level 3 - Pay Band 008 Level 4 - Pay Band 009 DESCRIPTION This is work processing, examining, analyzing, or interpreting accounting records or investigative financial information for the purpose of giving advice or preparing statements or reports. Also this includes installing, or advising on, systems of recording costs or other financial and budgetary data. Some positions in this occupation may be responsible for coordinating work and supervising employees. EXAMPLES OF WORK Supervises employees by assigning work, reviewing progress and assessing performance. Conducts detailed research and analysis of investigative information relating to alleged criminal violations of applicable laws. Obtains and analyzes statistical data; analyzes patterns and trends. Prepares reports for use in criminal prosecution, civil actions, and administrative referrals. Provides testimony in courts of law. Performs audit field work and related tests of agency internal controls and prepares audit work papers. Page 1 of 6
7 Job Family: Business and Finance Occupational Group: Finance Advises management in the development of financial performance measures and standards of agency programs. Analyzes operations, trends, costs, revenues, financial commitments, and obligations incurred, to project future revenues and expenses. Develops, maintains, and analyzes budgets, and prepares periodic reports comparing budgeted costs to actual costs. Analyzes records of financial transactions to determine accuracy and completeness of entries. Prepares balance sheet, profit and loss statement, amortization and depreciation schedules, and other financial reports. Reports finances of establishment to management, and advises management about resource utilization, tax strategies, and assumptions underlying budget forecasts. Supervises teams of analysts in performing studies of regulated utilities, supervising sections/offices composed of regulatory analysts, economists and other positions that carry out regulatory responsibilities, or supervising research studies. Directs research into all aspects of regulation, including the effects of state and federal policies, pricing alternatives, alternative regulatory techniques, and other issues related to economic regulation. Develops, implements, modifies, and documents budgeting, cost, general, property, and tax accounting systems. Predicts revenues and expenditures, and submits reports to management. Computes taxes owed, ensures compliance with tax payment, reporting, and other tax requirements, and represents establishment before taxing authority. Surveys operations to ascertain accounting needs. Establishes table of accounts, and assigns entries to proper accounts. Audits records and other financial documents and prepares reports. Prepares forms and manuals for workers performing accounting and bookkeeping tasks. Appraises, evaluates, and inventories real property and equipment, and records description, value, location, and other information. Page 2 of 6
8 Job Family: Business and Finance Occupational Group: Finance Adapts accounting and record keeping functions to current technology of computerized accounting systems. Directs activities of workers performing accounting and bookkeeping tasks. Directs and/or participates in pre-audit functions. Prepares and presents expert technical testimony and reviews prepared testimony of subordinates. EXAMPLES OF JOB CHARACTERISTICS Analyzing Data or Information Getting Information Needed to Do the Job Identifying underlying principles, reasons, or facts by breaking down information or data into separate parts. Observing, receiving, and otherwise obtaining information from all relevant sources. Processing Information Evaluating Information Against Standards Compiling, coding, categorizing, calculating, tabulating, auditing, verifying, or processing information or data. Evaluating information against a set of standards and verifying that it is correct. Provide Consultation and Advice to Others Providing consultation and expert advice to management or other groups on technical, systems-related, or process related topics. Communicating With Other Workers Identifying Objects, Actions, and Events Providing information to supervisors, fellow workers, and subordinates. This information can be exchanged face-to-face, in writing, or via telephone/electronic transfer. Identifying information received by making estimates or categorizations, recognizing differences or similarities, or sensing changes in circumstances or events. Page 3 of 6
9 Job Family: Business and Finance Occupational Group: Finance Interacting with Computers Updating and Using Job-Relevant Knowledge Controlling computer functions by using programs, setting up functions, writing software, or otherwise communicating with computer systems. Keeping up-to-date technically and knowing one's own jobs' and related jobs' functions. Monitoring and Controlling Resources Monitoring and controlling resources and overseeing the spending of money. EXAMPLES OF KNOWLEDGE, SKILLS AND ABILITIES Mathematics Reading Comprehension Information Gathering Judgment and Decision Making Identifying Downstream Consequences Problem Identification Systems Evaluation Solution Appraisal Knowledge of numbers, their operations, and interrelationships including one or more of the following: arithmetic, algebra, geometry, calculus, statistics, and their applications Understanding written sentences and paragraphs in work related documents Knowing how to find information and identifying essential information Weighing the relative costs and benefits of a potential action Determining the long-term outcomes of a change in operations Identifying the nature of problems Looking at many indicators of system performance, taking into account their accuracy Observing and evaluating the outcomes of a problem solution to identify lessons learned or redirect efforts Page 4 of 6
10 Job Family: Business and Finance Occupational Group: Finance Coordination Management of Personnel Resources Economics and Accounting Administration and Management English Language Clerical Critical Thinking Identification of Key Causes Speaking Monitoring Adjusting actions in relation to others' actions Motivating, developing, and directing people as they work, identifying the best people for the job Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data Knowledge of principles and processes involved in business and organizational planning, coordination, and execution. This may include strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar Knowledge of administrative and clerical procedures and systems Using logic and analysis to identify the strengths and weaknesses of different approaches Identifying the things that must be changed to achieve a goal Talking to others to effectively convey information Assessing how well one is doing when learning or doing something Page 5 of 6
11 Job Family: Business and Finance Occupational Group: Finance Law, Government and Jurisprudence Writing Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process Communicating effectively with others in writing as indicated by the needs of the audience LICENSURE, CERTIFICATION OR REGISTRATION REQUIREMENTS EFFECTIVE: 09/09/2002 History: 07/01/2002 Page 6 of 6
12 Job Family: Office and Administrative Support Occupational Group: Office and Administrative Support OCCUPATION PROFILE JOB FAMILY: OCCUPATIONAL GROUP: OCCUPATION: OFFICE AND ADMINISTRATIVE SUPPORT OFFICE AND ADMINISTRATIVE SUPPORT OFFICE & ADMIN SUPPORT WORKER, ALL OTHER BROADBAND LEVELS: Level 1 Pay Band 001 Level 2 Pay Band 003 Level 3 Pay Band 005 Level 4 Pay Band 006 Level 5 Pay Band 010 DESCRIPTION This is work performing in all office and administrative support jobs not listed separately. Some positions in this occupation may be responsible for coordinating work and supervising employees. EXAMPLES OF WORK Supervises employees by assigning work, reviewing progress and assessing performance. Maintains files and control records to show status of action in processing correspondence. Investigates discrepancies in reports and records and confers with personnel in affected departments to ensure accuracy and compliance with procedures. Compiles data from records to prepare periodic reports. Examines files to answer inquiries and provide information. Records data using personal computer. Compiles and types reports from records. Maintains inventories Page 1 of 5
13 Job Family: Office and Administrative Support Occupational Group: Office and Administrative Support Examines records for legal compliance Sorts or classifies information, according to content, purpose, user criteria, or chronological, alphabetical, or numerical order. Locates and retrieves files upon request from authorized users. Coordinates activities of clerical and administrative support personnel. Recommends cost saving methods, such as supply changes and disposal of records to improve efficiency. Prepares and reviews operational reports and schedules to ensure accuracy and efficiency. Places materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information. Removes or destroys out dated materials in accordance with file maintenance schedules or legal requirements. Scans or reads incoming materials to determine filing order or location. Assigns and records or stamps identification numbers or codes to index materials for filing. Inspects or examines materials or files for accuracy, legibility, or damage. Inserts additional data on file records. Authorizes or documents materials movement, using logbook or computer and traces missing files. Directs filing and cross indexing of selected documents in alphabetical and chronological order. Prepares document descriptions and reference aids for use of archives, such as accession lists, cross-reference materials and microfilmed documents. Applies policy guidelines concerning public access and use of materials. Page 2 of 5
14 EXAMPLES OF JOB CHARACTERISTICS Job Family: Office and Administrative Support Occupational Group: Office and Administrative Support Documenting/Recording Information Processing Information Performing Administrative Activities Handling and Moving Objects Identifying Objects, Actions, and Events Getting Information Needed to do the Job Provide Consultation and Advice to Others Analyzing Data or Information Estimating Needed Characteristics Guiding, Directing and Motivating Subordinates Entering, transcribing, recording, storing, or maintaining information in either written form or by electronic/magnetic recording. Compiling, coding, categorizing, calculating, tabulating, auditing, verifying, or processing information or data. Approving requests, handling paperwork, and performing day-to-day administrative tasks. Using one's own hands and arms in handling, installing, forming, positioning, and moving materials, or in manipulating things, including the use of keyboards. Identifying information received by making estimates or categorizations, recognizing differences or similarities, or sensing changes in circumstances or events. Observing, receiving, and otherwise obtaining information from all relevant sources. Providing consultation and expert advice to management or other groups on technical, systems-related, or process related topics. Identifying underlying principles, reasons, or facts by breaking down information or data into separate parts. Estimating the characteristics of materials, products, events, or information: Estimating sizes, distances, and quantities, or determining time, costs, resources, or materials needed to perform a work activity. Providing guidance and direction to subordinates, including setting performance standards and monitoring subordinates. Page 3 of 5
15 Job Family: Office and Administrative Support Occupational Group: Office and Administrative Support Interpreting Meaning of Information to Others Translating or explaining what information means and how it can be understood or used to support responses or feedback to others. EXAMPLES OF KNOWLEDGE, SKILLS AND ABILITIES Information Organization Information Gathering Synthesis/Reorganization Reading Comprehension Time Management Product Inspection Writing Judgment and Decision Making Coordination Speaking Active Learning Coordination Management of Personnel Resources Finding ways to structure or classify multiple pieces of information Knowing how to find information and identifying essential information Reorganizing information to get a better approach to problems or tasks Understanding written sentences and paragraphs in work related documents Managing one's own time and the time of others Inspecting and evaluating the quality of products Communicating effectively with others in writing as indicated by the needs of the audience Weighing the relative costs and benefits of a potential action Adjusting actions in relation to others' actions Talking to others to effectively convey information Working with new material or information to grasp its implications Adjusting actions in relation to others' actions Motivating, developing, and directing people as they work, identifying the best people for the job Page 4 of 5
16 Job Family: Office and Administrative Support Occupational Group: Office and Administrative Support Clerical English Language Administration and Management Knowledge of administrative and clerical procedures and systems Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar Knowledge of principles and processes involved in business and organizational planning, coordination, and execution. This may include strategic planning, resource allocation, manpower modeling, leadership techniques, and production methods LICENSURE, CERTIFICATION OR REGISTRATION REQUIREMENTS EFFECTIVE: 03/17/2003 History: 07/01/2002 Page 5 of 5
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