Wednesday, May 11. 2:15 3:15 p.m. Code Blue: Politics and Policy Inside the Beltway, 2505 A/B Jeff Smith, MPP, vice president of public policy, AMIA

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1 Wednesday, May :15 p.m. Welcome to Spring CPC and Ambulatory Summit 2016, 2505 A/B Priti Lakhani, MHCM, DPM, director and physician executive, Cerner Corporation 1:15 2:15 p.m. Lessons learned from leading: Governance, adoption and engagement, 2505 A/B Jeffrey Cleveland, MD, medical director, Carolinas HealthCare System Carolinas Healthcare embarked on an arduous journey of increasing physician satisfaction, improving adoption and creating an effective governance. Find out what they packed, the route they took and the pitfalls to avoid. 2:15 3:15 p.m. Code Blue: Politics and Policy Inside the Beltway, 2505 A/B Jeff Smith, MPP, vice president of public policy, AMIA While headlines depict contentious election year politics and constant gridlock in the nation s Capital, it s far from the whole story. Significant activities inside the Beltway by both the Obama Administration and Congress have shifted how healthcare is delivered and paid for across the country. Join AMIA Vice President of Public Policy, Jeffery Smith, M.P.P., for a review of what policies are driving Washington, DC and what s in store for the clinical community over the next several months. 3:15 4:15 p.m. The Joint Commission: Helping organizations eliminate harm, 2505 A/B Ana McKee, MD, executive vice president and chief medical officer, The Joint Commission Alan Weiss, MD, chief medical information officer, Memorial Hermann Health System The Joint Commission has transformed itself to become a solutions company by adopting Robust Process Improvement (lean/six sigma and change management) as a core competency. Accredited organizations now have access to tools and resources to aid them in significantly reducing patient harm. An example of Memorial Herman s success in using these resources will be shared. 4:15 4:30 p.m. Closing remarks, 2505 A/B Priti Lakhani, MHCM, DPM, director and physician executive, Cerner Corporation 4:30 6 p.m. Ambulatory Summit Regional Dinners Lidia s West Jack Stack Central & Great Lakes Cleaver & Cork Northeast Bristol Southeast

2 Thursday, May 12 7:30 8:30 a.m. Breakfast, :30 9:30 a.m. Breakout sessions Cerner Practice Management (CPM) live at Great River Health System, 2504 A Greg Kirkman, manager, Great River Health System Jane VanFleet, supervisor of billing, Great River Health System Why should your organization transition to Cerner Practice Management (CPM)? Great River has made the transition and will share all of their key benefits realized, key struggles during the planning and implementation of CPM and overall lessons learned. Join Greg Kirkman and Jane VanFleet as they share Great River s journey from an old billing system to CPM. Great River is a regional health care system offering acute and intermediate care to residents in southeast Iowa, west-central Illinois and northeast Missouri. Affiliate strategies; creating stickiness in the market, 2502 A Brian Sandager, information systems director, Lowell General In our continually evolving market, partnerships with affiliated physicians and our ability to create stickiness in these relationships is key to the growth and protection of a health system. IT can either be a strategic asset or a liability in this type of strategy. Risk contracts, referrals and real estate relationships are great tools, however the integration of patient records and the corresponding improvements in patient care can create a long-term alignment in the physician community. This strategy is not a replacement for interoperability or a population health strategy, but with the addition of leveraged service offerings can create the highest levels of alignment with independent practices. Regulatory Compliance in 2016 (and beyond!), 2502 B Jake Ellis, manager, Cerner Corporation Learn about updates to regulatory programs impacting your organization including Meaningful Use and MIPS. We will review strategies you can leverage in 2016 (and beyond!) to help you position your organization for regulatory success. VCU Health s Open Notes Story told by survey respondents from our own portal users, 2503 A Deborah Burgett, RN, director, VCU Health System We surveyed our 55,000 portal users, and were pleasantly surprised with our response rates. We will report on our one year results post open notes, including how we managed to work with 600 providers with varying opinions on releasing their notes. Remembering why we do what we do is very important! 9:30 9:45 a.m. Break and transition time

3 Thursday, May 12 cont. 9:45 10:45 a.m. Breakout sessions Ambulatory referral management, 2504 A Travis Ptacek, senior strategist, Cerner Corporation Learn how Cerner is advancing their ambulatory referral management capabilities to enable your clinical and administrative resources to effectively route and monitor referrals throughout your organization and care communities. During this session, you will have an opportunity to review key referral management concepts and development timelines, in addition to understanding areas identified for future advancement. PowerChart Ambulatory Implementation Recipe for Success, 2502 A Diane Hibbs, MD, Cerner Corporation The story of Banner Health and their recipe for success as they added PowerChart Ambulatory to their suite of Cerner solutions and became a truly integrated system. Healthe Registries within the ambulatory setting, 2502 B David Voran, MD, Truman Medical Center Join us for an introduction and update on Cerner's Healthe Registries strategy, upcoming enhancements and deployment strategies. Dr. Voran from Truman Medical Center will share TMC's registry story including overall adoption, how residents are playing a role and the positive effects of using registries. Business Office Services: Improving Key Business Metrics & Workflows, 2503 A Jason Rawlings, vice president, Cerner Corporation Caleb Anderson, vice president, Cerner Corporation In today s health care environment, it is crucial to have sound revenue cycle processes in both the front- and back-end of your physician practice. By evaluating critical processes and tracking key metrics, it is possible to maximize practice cash flow while continuing to focus on providing top-notch patient care. In this session, Jason Rawlings and Caleb Anderson will share strategies to improve operational efficiencies, current client success stories, and how Cerner partners with clients when providing Business Office Services. 10:45-11 a.m. Break and transition time 11 a.m. 12:15 p.m. Characteristics of effective governance, 2505 A/B Deb Dow, senior director, University of Missouri Health Care David Northington, chief medical officer, Memorial Hospital at Gulfport Hosted by: Jigar Patel, vice president and chief medical officer, Cerner Corporation As health care organizations move toward using electronic health records to manage patient care, they leaders to help drive clinical and cultural transformation. Hear two different organizations describe their governance structure- where they use to be, where they are now and they leaned along the way. This session will also highlight the importance of effective communication and education as well as building relationships.

4 Thursday, May 12 cont. 12:15 1:30 p.m. Lunch, :30 2:15 p.m. Ambulatory Client Success Story: Leveraging a Clinically Driven Revenue Cycle Solution at Lafayette General Health, 2505 A/B Edwina Mallery, vice president, Lafayette General Health Lafayette General Health is a system striving to build a clinically driven revenue cycle solution to better serve its community and healthcare network in the south-central region of Louisiana. As a Cerner partner since 2001, LGH has a variety of Cerner solutions live. In early 2015, LGH migrated from the Ambulatory ASP model to their domain to create one chart by integrating their Acute and Ambulatory populations. In late 2015, LGH embarked on an ambulatory optimization project to continue to improve system adoption and increase physician satisfaction. In this session, LGH will present on all aspects of their successful optimization work, including coaching, communication strategies, physician champions and successful outcomes. 2:15 3:15 p.m. Ambulatory + CPM Day in the Life, 2505 A/B Meghan Poland, manager, Cerner Corporation Cassie Hayes, solution consultant, Cerner Corporation Join us on the journey of a patient through an outpatient appointment using Cerner s solutions. See as Cerner Practice Management is used to schedule and check in a patient before the patient s clinical visit is completed using Cerner s latest documentation tools. 3:15 3:45 p.m. Ambulatory All Star Awards, 2505 A/B Hosted by Caleb Anderson, vice president, Cerner Corporation Cerner's annual ambulatory all star awards ceremony highlights our most inspiring clients that have exceeded above and beyond in the following areas: process improvement, adoption strategies, workflow and customization enhancements, implementation strategies, peer collaboration and innovation. Cerner is proud to award our ambulatory all stars for their vision and continuous drive to do better. 3:45 5:30 p.m. Associate Summit solutions discovery networking reception, 3500 Hallway Refer to solutions discovery map

5 Friday, May 13 7:30 8:30 a.m. Breakfast, 2500 Hallway 8:30 10 a.m. Ambulatory leaders: Support, training and communications, 2505 A/B Eric Hartz, MD, chief health information officer, Trinity Health Paul Fu, MD, chief medical information officer, LA County Levi Gause, MD, chief medical information officer, Great River Health Systems Join this 90-minute leadership session to hear how three organizations supported ambulatory leaders and physicians through recent go-lives, EHR projects and optimization to improve future performance. Success stories will cover support models, communication plans, and training prior to, during and beyond go-lives. Come prepared to ask questions and engage with this panel as this session will be interactive and focused on shared learning :15 a.m. Break and transition time 10:15 11 a.m. Population health management: Transforming care delivery models, 2505 A/B Greg Hindahl, MD, chief medical information officer, BayCare Health System Bharat Sutariya, MD, vice president and chief medical officer, Cerner Corporation BayCare has made rapid progress in forming its clinically integrated network and taking on risk contracts over the last two years. Dr. Greg Hindahl, Chief Medical Information Officer at BayCare, will share BayCare s experience with its care delivery model and technology transformation. Dr. Bharat Sutariya, Cerner population health vice president and chief medical officer, will further share highlights of the partnership with BayCare, as well as Cerner s advancements in population health and key successes across other organizations. 11 a.m. 12 p.m. One size does NOT fit all. Customizing to 10 thousand providers., 2505 A/B Shez Partovi, MD, chief health information officer, Dignity Health Katie Peterson, application systems analyst, Dignity Health Dignity Health has been at the forefront of utilizing Cerner s specialty playbooks and positions. Dignity Health has even created some of its own based on Cerner s model. Bringing up 45 specialties doesn t happen overnight and not without a great vision. Dr. Shez Partovi will cover why Dignity Health would venture down such a complex road. Katie Petersen will be covering how it all was accomplished :15 p.m. Closing remarks Kim Hlobik, vice president, Cerner Corporation

Wednesday, May 11. 2:15 3:15 p.m. Code Blue: Politics and Policy Inside the Beltway, 2505 A/B Jeff Smith, MPP, vice president of public policy, AMIA

Wednesday, May 11. 2:15 3:15 p.m. Code Blue: Politics and Policy Inside the Beltway, 2505 A/B Jeff Smith, MPP, vice president of public policy, AMIA Wednesday, May 11 1 1:15 p.m. Welcome to Spring CPC and Ambulatory Summit 2016, 2505 A/B Priti Lakhani, MHCM, DPM, director and physician executive, Cerner Corporation 1:15 2:15 p.m. Lessons learned from

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