Trainee Maintenance Technician

Transcription

1 Trainee Maintenance Technician The Trainee Maintenance Technician performs aircraft maintenance tasks under supervision, and in accordance with organisational procedures and safety precautions as specified. He/she assists the team leader to ensure all housekeeping tasks and requirements are maintained. The Trainee Maintenance Technician also attends classroom and practical lessons as required, and sits for the requisite qualifying knowledge and practical tests. Operations Production Personal Management Use Hand Tools Communicate and Relate Effectively at the Workplace Work in a Team Adapt to Change Apply Emotional Competence to Manage Self at the Workplace Develop Personal Effectiveness at Operations Level Maintain Personal Presentation and Employability at Operations Level Apply 5S Techniques Apply Continuous Process Improvement Techniques Apply Systems Apply Practices

2 General Worker/Operator The General Worker/Operator performs housekeeping tasks to meet the organisational requirements on ensuring work space efficiency and effectiveness. He/she takes instructions from his section lead and performs all general duties as required. The General Worker/Operator also assists in moving aircraft components, equipment and materials from the store to the respective work areas. Personal Management Communicate and Relate Effectively at the Workplace Work in a Team Adapt to Change Apply Emotional Competence to Manage Self at the Workplace Develop Personal Effectiveness at Operations Level Maintain Personal Presentation and Employability at Operations Level Apply 5S Techniques Apply Continuous Process Improvement Techniques Apply Systems Apply Practices Perform General Housekeeping Duties to Maintain Clean Environment

3 Store Assistant The Store Assistant is responsible for updating stock levels in the inventory data system. He/she is aware of the importance of inventory control and maintains adequate stock levels to avoid overstocking and obsolescence/aged lots. He is conversant with the store layout, rotates stock in accordance with organisational guidelines to avoid wastage, and ensures handling and storage meet the required standards. The Store Assistant ensures all areas of the stores are clean and tidy at all times. Personal Management Communicate and Relate Effectively at the Workplace Work in a Team Adapt to Change Apply Emotional Competence to Manage Self at the Workplace Develop Personal Effectiveness at Operations Level Maintain Personal Presentation and Employability at Operations Level Apply 5S Techniques Apply Continuous Process Improvement Techniques Apply Systems Apply Practices Perform Basic Safety Practices and Documentation

4 Technician (Component Repair and Overhaul - Mechanical) The Technician (Component Repair and Overhaul - Mechanical) performs maintenance, disassembles, inspects, repairs and overhauls, reassembles and tests aircraft systems and components, in accordance with relevant technical manuals and quality standards. He/she prepares system components in accordance with technical instructions and takes appropriate corrective actions to restore them to the required performance. The Component Repair and Overhaul Technician is also a technical resource person in the analysis of system failures when required. He keeps abreast of latest developments of related systems by updating himself through relevant manuals and other publications. He may also be authorised by the organisation to perform quality control and assist in Non-destructive Testing functions in accordance with organisational procedures. Control: He inspects parts received (from suppliers) for conformity to specifications as stated using CMM and/or manual gages required for accurate inspection checks and registers non-conformity as required. He monitors and ensures smooth flow of parts for inspection to avoid bottlenecks. He also maintains the organisation s technical library. He receives, inspects and documents incoming materials, spares and components, ensures specification conformity and proper storage in accordance to organisational requirements. He also performs despatch inspection, packs, prepares shipping documents and arranges delivery with transport companies to send the serviced items to their respective owners. Non-destructive Testing (Level 1): He maintains all non-destructive test equipment at their required functionality to perform the tests specified in the works instructions. He prepares and determines the acceptance of surface condition of parts and components prior to conducting the appropriate tests. He also liaises with engineering, inspection and other personnel as required to assist in researching and solving Non-destructive Testing process problems. Maintenance Apply Paint on Aircraft and Engine Components Maintain Aircraft Hydraulic Components Maintain Aircraft Landing Gears Maintain Aircraft Pneumatic Components Maintain Aircraft Wheels and Brakes Maintain Fuel Accessories Components Maintain Nacelle Mechanical Structures Maintain Sheet Metal Structures Perform Electrical Wiring Interconnection System Maintenance Perform General Engine Workshop Practice

5 Technician (Component Repair and Overhaul - Mechanical) Operations Production Personal Management Specialised Processes Handle Common Measurement Instruments Operate Basic Measuring Devices Perform Dimensional and Geometric Measurements Set up and Operate Coordinate Measuring Machines Use Hand Tools Communicate and Relate Effectively at the Workplace Work in a Team Adapt to Change Apply Emotional Competence to Manage Self at the Workplace Develop Personal Effectiveness at Operations Level Maintain Personal Presentation and Employability at Operations Level Display Critical Thinking and Analytical Skill Apply Basic Lean Techniques In The Workplace Apply Continuous Process Improvement Techniques Apply Lean Thinking in the Workplace Apply ISO 9001 Management System to Audit Requirements Apply Systems Conduct Internal Audits on Management System Perform Geometric Tolerance and Inspection Use Precision Measuring Equipment Maintain Composite Structures Perform Eddy Current Inspections (Basic) Perform Liquid Penetrant Inspections (Basic) Perform Magnetic Particle Inspections (Basic) Perform Radiographic Inspections (Basic) Perform Ultrasonic Inspections (Basic) Perform Welding Apply Practices Perform Basic Safety Practices and Documentation

6 Technician (Engine/Engine Component Repair and Overhaul) The Technician (Engine/Engine Component Repair and Overhaul) performs maintenance, disassembles, inspects, repairs and overhauls, reassembles and tests aircraft engine systems and components, in accordance with relevant technical manuals and quality standards. He/she prepares engine system components in accordance with technical instructions, cleans parts using chemical and mechanical processes as required, and takes appropriate corrective actions to restore them to the required performance. The Technician (Engine/Engine Component Repair and Overhaul) is also a technical resource person in the analysis of engine system failures when required. He keeps abreast of latest developments of related systems by updating himself through relevant manuals and other publications. He may also be authorised by the organisation to perform quality control and assist in Non-destructive Testing functions in accordance with organisational procedures. Control: He inspects parts received (from suppliers) for conformity to specifications as stated using CMM and/or manual gages required for accurate inspection checks and registers non-conformance as required. He monitors and ensures smooth flow of parts for inspection to avoid bottlenecks. He also maintains the organisation s technical library. He receives, inspects and documents incoming materials, spares and components and ensures specification conformity and proper storage in accordance to organisational requirements. He also performs despatch inspection, packs, prepares shipping documents and arranges delivery with transport companies to send the serviced items to their respective owners. Non-destructive Testing (Level 1): He maintains all non-destructive test equipment at their required functionality to perform the tests specified in the works instructions. He prepares and determines the acceptance of surface condition of parts and components prior to conducting the appropriate tests. He also liaises with engineering, inspection and other personnel as required to assist in researching and solving Non-destructive Testing process problems. Maintenance Apply Paint on Aircraft and Engine Components Clean Engine Parts Disassemble and Assemble Engines Inspect Engine Component Parts Maintain Aircraft Electrical Equipment and Accessories Maintain Sheet Metal Structures Perform Electrical Measurements Perform Electrical Terminations and Connections Perform General Workshop Practices Perform Hot Processes

7 Technician (Engine/Engine Component Repair and Overhaul) Maintenance Manufacturing Processes Operations Production Personal Management Specialised Processes Repair Engine Parts (Machining) Repair Engine Parts (Plating) Repair Engine Parts (Polishing) Repair Engine Parts (Thermal spray) Handle, Inspect and Pack Engines and Components Rig and De-rig Engine for Tests Handle Common Measurement Instruments Operate Basic Measuring Devices Perform Dimensional and Geometric Measurements Set up and Operate Coordinate Measuring Machines Use Hand Tools Communicate and Relate Effectively at the Workplace Work in a Team Adapt to Change Apply Emotional Competence to Manage Self at the Workplace Develop Personal Effectiveness at Operations Level Maintain Personal Presentation and Employability at Operations Level Display Critical Thinking and Analytical Skill Apply Basic Lean Techniques In The Workplace Apply Continuous Process Improvement Techniques Apply Lean Thinking in the Workplace Apply ISO 9001 Management System to Audit Requirements Apply Systems Conduct Internal Audits on Management System Perform Geometric Tolerance and Inspection Use Precision Measuring Equipment Perform Eddy Current Inspections (Basic) Perform Liquid Penetrant Inspections (Basic) Perform Magnetic Particle Inspections (Basic) Perform Radiographic Inspections (Basic) Perform Ultrasonic Inspections (Basic) Perform Welding Apply Practices Perform Basic Safety Practices and Documentation

8 Technician (Component Repair and Overhaul - Avionics) The Technician (Component Repair and Overhaul - Avionics) performs maintenance, repair, modification and troubleshooting of aircraft electrical/electronic systems and components, in accordance with relevant technical manuals and quality standards. He/she takes appropriate corrective actions to restore the aircraft electrical/electronic systems and components to the required performance. The Avionics Technician is a technical resource person in the analysis of failures when required. He keeps abreast of latest developments of avionic systems by updating himself through relevant manuals and other publications. He may also be authorised by the organisation to perform quality control in accordance with organisational procedures. Control: He inspects parts received (from suppliers) for conformance to specifications and registers non-conformity as required. He monitors and ensures smooth flow of parts for inspection to avoid bottlenecks. He also maintains the organisation s technical library. He receives, inspects and documents incoming materials, spares and components and ensures specification conformity and proper storage in accordance to organisational requirements. He also performs despatch inspection, packs, prepares shipping documents and arranges delivery with transport companies to send the serviced items to their respective owners. Maintenance Operations Production Personal Management Maintain Aircraft Batteries Maintain Aircraft Communication Components Maintain Aircraft Electrical Equipment and Accessories Maintain Aircraft Instruments Maintain Aircraft Navigation and Radar Equipment Maintain Aircraft Sensing Components Perform Electrical Measurements Perform Electrical Terminations and Connections Perform Electrical Wiring Interconnection System Maintenance Perform General Avionics Workshop Practice Use Hand Tools Communicate and Relate Effectively at the Workplace Work in a Team Adapt to Change Apply Emotional Competence to Manage Self at the Workplace Develop Personal Effectiveness at Operations Level Maintain Personal Presentation and Employability at Operations Level

9 Technician (Component Repair and Overhaul - Avionics) Display Critical Thinking and Analytical Skill Apply Basic Lean Techniques In The Workplace Apply Continuous Process Improvement Techniques Apply Lean Thinking in the Workplace Apply ISO 9001 Management System to Audit Requirements Apply Systems Conduct Internal Audits on Management System Apply Practices Perform Basic Safety Practices and Documentation

10 Planning Assistant The Planning Assistant prepares purchase orders for outsourced repair works and procurement, and checks the accuracy of invoices received in consultation with the purchasing departments. He/she submits warranty claims to Original Equipment Manufacturer (OEMs) and resolves disputes in consultation with various departments as required. The Planning Assistant also engages in continuous process improvement and participates in problem-solving teams with internal departments in the organisation. Personal Management Project Management Communicate and Relate Effectively at the Workplace Work in a Team Adapt to Change Apply Emotional Competence to Manage Self at the Workplace Develop Personal Effectiveness at Operations Level Maintain Personal Presentation and Employability at Operations Level Display Critical Thinking and Analytical Skill Apply Basic Lean Techniques In The Workplace Apply Continuous Process Improvement Techniques Apply Lean Thinking in the Workplace Perform Project Planning Apply Systems Perform Basic Safety Practices and Documentation

11 Senior Technician (Component Repair and Overhaul - Mechanical) The Senior Technician (Component Repair and Overhaul - Mechanical) supervises a team of technicians to investigate faults and failures of related systems, and proposes appropriate remedial actions to restore them to required working order. He mentors and conducts training for trainee technicians of the same trades and also engages in continuous process improvement initiatives. He/she may also be authorised by the organisation to perform quality control/assurance and Non-destructive Testing functions in accordance with organisational procedures. (Fulfil Part SAR and AC 145-2(3) requirement) Control/Assurance: He supervises the visual inspection of all deliveries in accordance with stipulated inspection procedures to ensure compliance with the purchase and repair requirements, and ensures that non-conformance reports are filed when required. He conducts audits to ensure that all repair work done on systems and components is in accordance with the Original Equipment Manufacturer (OEM) and organisation s prescribed procedures and standards, and ensures that nonconformances are tracked and actions are taken to rectify them. He also assists in tool and equipment calibration, process reviews and supports continuous improvement process and initiatives. Non-destructive Testing (Level 2): He performs visual inspection and non-destructive testing of welds, forgings, casting and machined parts in accordance with organisational procedures, customers requirements and other contractual documents, and maintains accurate records of all inspection activities. He ensures that all Non-destructive Testing is carried out in accordance with quality standards as stated in respective manuals and also ensures compliance with the environmental and health safety standards. Analytical, Conceptual and Evaluative Human Resource Maintenance Solve Problems and Make Decisions at Supervisory Level Assess Competence Facilitate Workplace Learning Apply Principles of Aviation Legislation Apply Paint on Aircraft and Engine Components Maintain Aircraft Hydraulic Components Maintain Aircraft Landing Gears Maintain Aircraft Pneumatic Components Maintain Aircraft Wheels and Brakes Maintain Fuel Accessories Components Maintain Nacelle Mechanical Structures Maintain Sheet Metal Structures Perform General Workshop Practices

12 Senior Technician (Component Repair and Overhaul - Mechanical) Operations Production Personal Management Project Management Specialised Processes Technical and Engineering Fundamentals Handle Common Measurement Instruments Operate Basic Measuring Devices Perform Dimensional and Geometric Measurements Plan Resources to Meet Production Processes Set up and Operate Coordinate Measuring Machines Use Hand Tools Facilitate Effective Communication and Engagement at the Workplace Facilitate Effective Work Teams Apply Emotional Competence to Manage Self and Team at the Workplace Develop Personal Effectiveness at Supervisory Level Display Critical Thinking and Analytical Skill Apply Basic Lean Techniques In The Workplace Apply Lean Thinking in the Workplace Supervise Work Improvement Processes Perform Project Planning Apply ISO 9001 Management System to Audit Requirements Apply Systems Conduct Internal Audits on Management System Perform Calibration and Testing for Measuring Instruments Perform Geometric Tolerance and Inspection Perform Visual Testing Supervise Procedures Use Precision Measuring Equipment Perform Eddy Current Inspections (Advanced) Perform Liquid Penetrant Inspections (Advanced) Perform Magnetic Particle Inspections (Advanced) Perform Radiographic Inspections (Advanced) Perform Ultrasonic Inspections (Advanced) Perform Welding Perform Welding Inspections Perform Specialised Processes Maintain Composite Structures Apply Principles of Human Factors Perform Basic Safety Practices and Documentation Supervise Manufacturing Work for

13 Senior Technician (Engine/Engine Component Repair and Overhaul) The Senior Technician (Engine/Engine Component Repair and Overhaul) supervises a team of technicians to investigate faults and failures of power plant systems and proposes appropriate remedial actions to restore them to required working order. He/she mentors and conducts training for trainee technicians of the same trades and also engages in continuous process improvement. He may also be authorised by the organisation to perform quality control/assurance and Non-destructive Testing functions in accordance with organisational procedures. (Fulfil Part SAR and AC 145-2(3) requirement) Control/Assurance: He supervises the receiving/visual inspection of all deliveries in accordance with stipulated inspection procedures to ensure compliance to the purchase and repair requirements and ensures that non-conformance reports are filed when required. He also formulates/performs inspection/process validation of aircraft parts/systems to ensure compliance with stipulated requirements. He conducts audits to ensure that all work/repairs done on systems and components are in accordance with the relevant technical data/ Original Equipment Manufacturer (OEM), organisation s prescribed procedures and standards, and ensures that non-conformances are tracked and actions are taken to rectify them. He also assists in tool and equipment calibration, process reviews and supports continuous improvement process and initiatives. Non-destructive Testing (Level 2): He performs visual inspection and non-destructive testing on aircraft parts, components, welds, forgings, casting and machined parts in accordance with organisational procedures, customers requirements and other contractual agreement, and maintains accurate records of all inspection activities. He ensures that all Non-destructive Testing is carried out in accordance with quality standards as stated in respective manuals and also ensures compliance with the environmental and health safety standards. Analytical, Conceptual and Evaluative Human Resource Maintenance Solve Problems and Make Decisions at Supervisory Level Assess Competence Facilitate Workplace Learning Apply Principles of Aviation Legislation Apply Paint on Aircraft and Engine Components Clean Engine Parts Disassemble and Assemble Engines Inspect Engine Component Parts Maintain Aircraft Electrical Equipment and Accessories Maintain Sheet Metal Structures Perform Electrical Measurements Perform Electrical Terminations and Connections Perform General Workshop Practices Perform Hot Processes Repair Engine Parts (Machining) Repair Engine Parts (Plating) Repair Engine Parts (Polishing) Repair Engine Parts (Thermal spray)

14 Senior Technician (Engine/Engine Component Repair and Overhaul) Manufacturing Processes Operations Production Personal Management Project Management Specialised Processes Technical and Engineering Fundamentals Handle, Inspect and Pack Engines and Components Rig and De-rig Engine for Tests Handle Common Measurement Instruments Operate Basic Measuring Devices Perform Dimensional and Geometric Measurements Plan Resources to Meet Production Processes Set up and Operate Coordinate Measuring Machines Use Hand Tools Facilitate Effective Communication and Engagement at the Workplace Facilitate Effective Work Teams Apply Emotional Competence to Manage Self and Team at the Workplace Develop Personal Effectiveness at Supervisory Level Display Critical Thinking and Analytical Skill Apply Basic Lean Techniques In The Workplace Apply Lean Thinking in the Workplace Supervise Work Improvement Processes Perform Project Planning Apply ISO 9001 Management System to Audit Requirements Apply Systems Conduct Internal Audits on Management System Perform Calibration and Testing for Measuring Instruments Perform Geometric Tolerance and Inspection Supervise Procedures Use Precision Measuring Equipment Perform Eddy Current Inspections (Advanced) Perform Liquid Penetrant Inspections (Advanced) Perform Magnetic Particle Inspections (Advanced) Perform Radiographic Inspections (Advanced) Perform Ultrasonic Inspections (Advanced) Perform Welding Perform Welding Inspections Apply Principles of Human Factors Perform Basic Safety Practices and Documentation Supervise Manufacturing Work for

15 Senior Technician (Component Repair and Overhaul - Avionics) The Senior Technician (Component Repair and Overhaul - Avionics) supervises a team of technicians to investigate faults and failures of related systems, and proposes appropriate remedial actions to restore them to required working order. The Senior Technician (Component Repair and Overhaul - Avionics) mentors and conducts training for trainee technicians of the same trades, and also engages in continuous process improvement. He/she may also be authorised by the organisation to perform quality control/assurance functions in accordance with organisational procedures. (Fulfil Part SAR and AC 145-2(3) requirement) Control/Assurance: He supervises the receiving/visual inspection of all deliveries in accordance with stipulated inspection procedures to ensure compliance to the purchase and repair requirements and ensures that non-conformance reports are filed when required. He also formulates/performs inspection/process validation of aircraft parts/systems to ensure compliance to stipulated requirements. He conducts audits to ensure that all work/repairs done on systems and components is in accordance with the relevant technical data/original Equipment Manufacturer (OEM), organisation s prescribed procedures and standards, and ensures that non-conformances are tracked and actions are taken to rectify them. He also assists in tool and equipment calibration, process reviews and supports continuous improvement process and initiatives. Analytical, Conceptual and Evaluative Human Resource Maintenance Operations Production Solve Problems and Make Decisions at Supervisory Level Assess Competence Facilitate Workplace Learning Apply Principles of Aviation Legislation Maintain Aircraft Batteries Maintain Aircraft Communication Components Maintain Aircraft Electrical Equipment and Accessories Maintain Aircraft Instruments Maintain Aircraft Navigation and Radar Equipment Maintain Aircraft Sensing Components Perform Electrical Measurements Perform Electrical Terminations and Connections Perform Electrical Wiring Interconnection System (EWIS) Maintenance Perform General Avionics Workshop Practice Use Hand Tools Plan Resources to Meet Production Processes Facilitate Effective Communication and Engagement at the Workplace Facilitate Effective Work Teams

16 Senior Technician (Component Repair and Overhaul - Avionics) Personal Management Project Management Technical and Engineering Fundamentals Apply Emotional Competence to Manage Self and Team at the Workplace Develop Personal Effectiveness at Supervisory Level Display Critical Thinking and Analytical Skill Apply Basic Lean Techniques In The Workplace Apply Lean Thinking in the Workplace Supervise Work Improvement Processes Perform Project Planning Apply ISO 9001 Management System to Audit Requirements Apply Systems Conduct Internals Audit on Management System Perform Calibration and Testing for Measuring Instruments Supervise Procedures Apply Principles of Human Factors Perform Basic Safety Practices and Documentation Supervise Manufacturing Work for

17 Planning Supervisor The Planning Supervisor prepares sub-contract requisitions for outsourced repair works, processes and monitors repairs and warranties and generates bill of materials. He/she plans maintenance works, releases and updates maintenance orders. He also schedules and conducts regular reviews with key vendors/sub-contractors. The Planning Supervisor also performs continuous process improvement and participates in problem-solving with other departments within the organisation. Analytical, Conceptual and Evaluative Human Resource Operations Planning Personal Management Project Management Solve Problems and Make Decisions at Supervisory Level Assess Competence Facilitate Workplace Learning Plan Resources to Meet Production Processes Facilitate Effective Communication and Engagement at the Workplace Facilitate Effective Work Teams Apply Emotional Competence to Manage Self and Team at the Workplace Develop Personal Effectiveness at Supervisory Level Display Critical Thinking and Analytical Skill Apply Basic Lean Techniques In The Workplace Apply Lean Thinking in the Workplace Supervise Work Improvement Processes Apply Project Cost Management Techniques Apply Project Scope Management Techniques Apply Project Time Management Techniques Implement Project Administration Processes Perform Project Planning Apply Systems Perform Basic Safety Practices and Documentation

18 Engineering Service Engineer/ Technical Service Engineer The Engineering Service Engineer/Technical Service Engineer supports operations by ensuring all engineering solutions are on schedule. He/she verifies the technical reports prepared by the various sections in the organisation and takes appropriate actions to resolve problems arising in consultation with respective Original Equipment Manufacturer (OEMs)/customers. He also provides direct and timely feedback to customers on troubleshooting procedures and maintenance recommendations. The Engineering Service Engineer/Technical Service Engineer manages maintenance support requests, participates in maintenance planning discussions to support the maintenance requirements and the resolution of operational problems. He gathers in-service work progress data, customer requirements and feedback to identify marketing opportunities for the organisation. He also conducts cost reduction efforts and participates in quality improvement activities. Human Resource Leadership Maintenance People Management Personal Management Project Management Appraise and Evaluate Staff Assess Competence Develop and Review Competency-Based Assessments Develop On-the-Job Training Programmes Lead Team Leaders to Develop Business Strategies and Governance Management Perform General Workshop Practices Develop a Work Team Lead Workplace Communication and Engagement Manage Workplace Challenges with Resilience Develop Personal Effectiveness at Supervisory Level Display Critical Thinking and Analytical Skill Apply Eight Disciplines Methodology Problem-solving Approach Apply Failure Mode and Effect Analysis Apply Guided Innovation and Improvement Methods Implement Lean Six Sigma Manage Enterprise Productivity Improvement Methodologies Manage Productivity Improvement to Achieve Business Objectives Supervise Work Improvement Processes Apply Project Management Skill

19 Engineering Service Engineer/ Technical Service Engineer Technical and Engineering Fundamentals Implement Procedures Apply Principles of Aerodynamics (Advanced) Apply Principles of Aircraft Aerodynamics, Structures and Systems (Advanced) Apply Principles of Digital Techniques (Advanced) Apply Principles of Electrical Fundamentals (Advanced) Apply Principles of Electronic Fundamentals (Advanced) Apply Principles of Gas Turbine Engines (Advanced) Apply Principles of Propulsion (Advanced) Apply Principles of Turbine Aeroplane Aerodynamics, Structure and Systems (Advanced) Select Aerospace Materials and Hardware (Advanced) Perform Aerospace Maintenance Practices (Advanced) Supervise Manufacturing Work for

20 Repair Engineer/Process Engineer The Repair Engineer/Process Engineer coordinates with engineering and other divisions to establish the materials, processes and specifications for use with fabrication, rework and repairs. He/she ensures that all repair tasks are performed in compliance with Original Equipment Manufacturer (OEMs) repair manuals, approved maintenance specifications and documented in accordance with organisational and regulatory requirements. He embraces a continuous improvement culture through conducting cost reduction and process improvement projects. He provides engineering support and also develops appropriate instructional materials to elevate the skill of existing technicians, and train new hires. Human Resource Leadership Maintenance People Management Personal Management Project Management Appraise and Evaluate Staff Assess Competence Develop and Review Competency-Based Assessments Develop On-the-Job Training Programmes Lead Team Leaders to Develop Business Strategies and Governance Management Manage Maintenance Support Develop a Work Team Lead Workplace Communication and Engagement Manage Workplace Challenges with Resilience Develop Personal Effectiveness at Supervisory Level Display Critical Thinking and Analytical Skill Apply Eight Disciplines Methodology Problem-solving Approach Apply Failure Mode and Effect Analysis Apply Guided Innovation and Improvement Methods Implement Lean Six Sigma Manage Enterprise Productivity Improvement Methodologies Manage Productivity Improvement to Achieve Business Objectives Supervise Work Improvement Processes Apply Project Management Skill

21 Repair Engineer/Process Engineer Specialised Processes Technical and Engineering Fundamentals Implement Procedures Apply Design Techniques for Advanced Composites Apply Failure Analysis for Composites Apply Repair Techniques for Composites Formulate Weldment Requirements Manage Welding Operations Apply Principles of Aerodynamics (Advanced) Apply Principles of Aircraft Aerodynamics, Structures and Systems (Advanced) Apply Principles of Digital Techniques (Advanced) Apply Principles of Electrical Fundamentals (Advanced) Apply Principles of Electronic Fundamentals (Advanced) Apply Principles of Gas Turbine Engine (Advanced) Apply Principles of Propulsion (Advanced) Apply Principles of Turbine Aeroplane Aerodynamics, Structure and Systems (Advanced) Perform Aerospace Maintenance Practices (Advanced) Select Aerospace Materials and Hardware (Advanced) Supervise Manufacturing Work for

22 Engineer (NDT Level 3) The Engineer (NDT Level 3) ensures that the organisational Non-destructive Testing (NDT) inspection systems meet regulatory requirements and all NDT inspections comply with EN 4179/NAS 410/NADCAP/OEM as appropriate and customers requirements. He/she performs NDT on products, monitors results of NDT for trends and corrective actions, and conducts quality audits to ensure compliance to Engineering Standards Manual and NDT requirements. The NDT (Level 3) Engineer conducts relevant training to NDT personnel in the organisation to maintain their knowledge currency. Human Resource Leadership People Management Personal Management Project Management Appraise and Evaluate Staff Assess Competence Develop and Review Competency-based Assessments Develop On-the-job Training Programmes Lead Team Leaders to Develop Business Strategies and Governance Management Develop a Work Team Lead Workplace Communication and Engagement Manage Workplace Challenges with Resilience Develop Personal Effectiveness at Supervisory Level Display Critical Thinking and Analytical Skill Apply Eight Disciplines Methodology Problem-solving Approach Apply Failure Mode and Effect Analysis Apply Guided Innovation and Improvement Methods Implement Lean Six Sigma Manage Enterprise Productivity Improvement Methodologies Manage Process Improvement Manage Productivity Improvement to Achieve Business Objectives Supervise Work Improvement Processes Apply Project Management Skill Implement Procedures Specialised Processes Manage Non-destructive Testing Operations (NDT Level 3) Supervise Manufacturing Work for

23 Engineer The Engineer implements the organisation s Management System and Safety Management System to ensure compliance with regulatory and customers requirements. He/she conducts internal/external quality and EHS audits, and investigates work-induced defects. He ensures all repair work done on systems and components are in accordance with the Original Equipment Manufacturer (OEM), organisation s prescribed procedures and standards, and ensures that non-conformances are tracked and actions are taken to rectify them. He oversees the visual inspection of all deliveries in accordance with stipulated inspection procedures to ensure compliance with the purchase and repair requirements, and he ensures follow-up on non-conformities. He performs root cause analysis and corrective action, and ensures that preventive actions are implemented. The Engineer manages the organisation s technical publications, and documentation control, and ensures updates to Airworthiness Directives and Service Bulletins are distributed to workshops/work centres as appropriate. The Engineer reviews and approves work instructions and standard operating procedures, provides guidance, training and coaching to Inspectors, and conducts airworthiness related training when required. He may also be authorised by the organisation in accordance with procedures acceptable by the Authority to certify aircraft components for release to service. Human Resource Leadership Maintenance Operations Production People Management Personal Management Appraise and Evaluate Staff Assess Competence Develop and Review Competency-based Assessments Develop On-the-job Training Programmes Lead Team Leaders to Develop Business Strategies and Governance Management Apply Principles of Aviation Legislation Maintain Aeroplane Propeller (Advanced) Develop Machine Health Monitoring Techniques Develop a Work Team Lead Workplace Communication and Engagement Manage Workplace Challenges with Resilience Develop Personal Effectiveness at Supervisory Level Display Critical Thinking and Analytical Skill

24 Engineer Project Management Technical and Engineering Fundamentals Apply Eight Disciplines Methodology Problem-solving Approach Apply Failure Mode and Effect Analysis Apply Guided Innovation and Improvement Methods Implement Lean Six Sigma Manage Enterprise Productivity Improvement Methodologies Manage Process Improvement Manage Productivity Improvement to Achieve Business Objectives Supervise Work Improvement Processes Apply Project Management Skill Apply ISO 9001 Management System to Audit Requirements Conduct Internal Audits on Management System Perform Geometric Dimensioning and Tolerancing Manage Advanced Metrology and Assurance Manage System and Processes Review Advanced Metrology Systems to Determine Measurement Requirements Apply Engineering Optics and Optical Metrology Apply Principles of Aerodynamics (Advanced) Apply Principles of Aircraft Aerodynamics, Structures and Systems (Advanced) Apply Principles of Digital Techniques (Advanced) Apply Principles of Electrical Fundamentals (Advanced) Apply Principles of Electronic Fundamentals (Advanced) Apply Principles of Gas Turbine Engine (Advanced) Apply Principles of Human Factors Apply Principles of Propulsion (Advanced) Apply Principles of Turbine Aeroplane Aerodynamics, Structure and Systems (Advanced) Perform Image Processing and Industrial Vision Inspections Perform Aerospace Maintenance Practices (Advanced) Select Aerospace Materials and Hardware (Advanced) Develop a Management System (WSHMS) Implementation Plan Manage a Workplace Safety Management System (WSHMS) Supervise Manufacturing Work for

25 Planning Executive The Planning Executive monitors project status, and engages engineers and technicians to ensure adherence to timelines. He/she establishes maintenance schedules including releasing work orders, maintaining work orders and monitoring maintenance work to ensure on-time delivery according to customers requirements. He also monitors and coordinates timely arrival of normal and AOG spares to meet flowchart targets. He liaises with customers and workshops for all maintenance planning matters. He carries out planning, provisioning and ordering of all spares and consumables and conducts sourcing of vendors, develops supplier capabilities and carries out contract negotiation to support organisation s MRO activities. The Planning Executive ensures continued competitiveness and improvement of existing processes by participating in problem-solving teams with internal departments. He also conducts training for new hires. Human Resource Leadership Operations Planning People Management Personal Management Appraise and Evaluate Staff Assess Competence Develop and Review Competency-Based Assessments Develop On-the-Job Training Programmes Lead Team Leaders to Develop Business Strategies and Governance Management Establish Organisational Planning and Scheduling of Production Develop a Work Team Lead Workplace Communication and Engagement Manage Workplace Challenges with Resilience Develop Personal Effectiveness at Supervisory Level Display Critical Thinking and Analytical Skill Apply Guided Innovation and Improvement Methods Implement Lean Six Sigma Manage Enterprise Productivity Improvement Methodologies Manage Productivity Improvement to Achieve Business Objectives Supervise Work Improvement Processes

26 Planning Executive Project Management Supply Chain and Logistics Management Apply Project Management Skill Manage Project Costs Manage Project Procurement Manage Project Resources Manage Project Scope Manage Project Stakeholder Relations Manage Project Team Manage Project Timeline Implement Procedures Manage Inventory Manage Enterprise Resource Planning Manage Supply Chain Operations Managing Warehouse Operations Solve Problems using Operations Research Techniques Supervise Manufacturing Work for

27 Senior Engineering Service Engineer/ Senior Technical Service Engineer The Senior Engineering Service Engineer/Senior Technical Service Engineer is accountable for all technical services and support matters and provides technical support to all operations including process improvement, troubleshooting and functional testing. He/she is also responsible for following up with engineering evaluation/recommendation, liaising with Original Equipment Manufacturer (OEMs) for further technical advice and resolution as needed and communicating with in-house customer support personnel and customers on engineering matters. The Senior Engineering Service Engineer/Senior Technical Service Engineer facilitates cost reduction efforts and quality improvement activities. He also reviews relevant technical publications and drives adoption of recommendations as necessary. Human Resource Leadership Maintenance People Management Appraise and Evaluate Staff Develop and Review Competency-Based Assessments Develop On-the-Job Training Programmes Lead Team Leaders to Develop Business Strategies and Governance Management Manage Technical Services Support Develop a Work Team Lead Workplace Communication and Engagement Develop Personal Effectiveness at Managerial Level Manage Workplace Challenges with Resilience Display Critical Thinking and Analytical Skill Apply Eight Disciplines Methodology Problem-solving Approach Apply Failure Mode and Effect Analysis Apply Guided Innovation and Improvement Methods Implement Lean Six Sigma Manage Enterprise Productivity Improvement Methodologies Manage Process Improvement Manage Productivity Improvement to Achieve Business Objectives

28 Senior Engineering Service Engineer/ Senior Technical Service Engineer Project Management Technical and Engineering Fundamentals Apply Project Management Skill Manage Project Manage Project Resources Manage Project Risk Manage Project Stakeholder Relations Manage Project Team Manage Project Timeline Implement Procedures Apply Principles of Aerodynamics (Advanced) Apply Principles of Aircraft Aerodynamics, Structures and Systems (Advanced) Apply Principles of Digital Techniques (Advanced) Apply Principles of Electrical Fundamentals (Advanced) Apply Principles of Electronic Fundamentals (Advanced) Apply Principles of Gas Turbine Engine (Advanced) Apply Principles of Propulsion (Advanced) Apply Principles of Turbine Aeroplane Aerodynamics, Structure and Systems (Advanced) Perform Aerospace Maintenance Practices (Advanced) Select Aerospace Materials and Hardware (Advanced) Develop a Management System Implementation Plan

29 Senior Repair Engineer/Senior Process Engineer The Senior Repair Engineer/Senior Process Engineer provides leadership to all personnel engaged in repair activities which may include composite and welding. He/she develops and reviews repair procedures, and ensures all repair tasks are performed in compliance with relevant technical data, OEM s repair manuals and documented in accordance with organisational and regulatory requirements. He embraces a continuous improvement culture and also leads in reviews of composite repair and welding procedures. Human Resource Leadership Maintenance People Management Appraise and Evaluate Staff Develop and Review Competency-Based Assessments Develop On-the-Job Training Programmes Lead Team Leaders to Develop Business Strategies and Governance Management Formulate Reliable Maintenance Programmes Manage Maintenance Support Develop a Work Team Lead Workplace Communication and Engagement Develop Personal Effectiveness at Managerial Level Manage Workplace Challenges with Resilience Display Critical Thinking and Analytical Skill Apply Eight Disciplines Methodology Problem-solving Approach Apply Failure Mode and Effect Analysis Apply Guided Innovation and Improvement Methods Manage Enterprise Productivity Improvement Methodologies Manage Process Improvement Manage Productivity Improvement to Achieve Business Objectives

30 Senior Repair Engineer/Senior Process Engineer Project Management Specialised Processes Technical and Engineering Fundamentals Apply Project Management Skill Manage Project Manage Project Resources Manage Project Risk Manage Project Stakeholder Relations Manage Project Team Manage Project Timeline Implement Procedures Apply Design Techniques for Advanced Composites Apply Failure Analysis for Composites Apply Repair Techniques for Composites Formulate Weldment Requirements Manage Welding Operations Apply Principles of Aerodynamics (Advanced) Apply Principles of Aircraft Aerodynamics, Structures and Systems (Advanced) Apply Principles of Digital Techniques (Advanced) Apply Principles of Electrical Fundamentals (Advanced) Apply Principles of Electronic Fundamentals (Advanced) Apply Principles of Gas Turbine Engine (Advanced) Perform Aerospace Maintenance Practices (Advanced) Select Aerospace Materials and Hardware (Advanced) Apply Principles of Propulsion (Advanced) Apply Principles of Turbine Aeroplane Aerodynamics, Structure and Systems (Advanced) Develop a Management System Implementation Plan

31 Senior Engineer (NDT Level 3) The Senior Engineer (NDT Level 3) manages the organisational Non-destructive Testing (NDT) inspection systems to meet regulatory requirements and ensures all NDT inspections comply with EN 4179/NAS 410/NADCAP/OEM as appropriate and customer requirements. He/she oversees NDT processes and ensures that all shipments of finished components are in compliance with all requirements. He develops special process control plans, as well as manages and maintains equipment and operator certification programmes. He monitors results of NDT for trends and corrective actions, and conducts quality audits to ensure compliance to Engineering Standards Manual and NDT requirements. The Senior Engineer (NDT Level 3) conducts relevant training to NDT personnel in the organisation to maintain their knowledge currency. Human Resource Leadership People Management Appraise and Evaluate Staff Develop and Review Competency-Based Assessments Develop On-the-Job Training Programmes Lead Team Leaders to Develop Business Strategies and Governance Management Develop a Work Team Lead Workplace Communication and Engagement Develop Personal Effectiveness at Managerial Level Manage Workplace Challenges with Resilience Display Critical Thinking and Analytical Skill Apply Eight Disciplines Methodology Problem-solving Approach Apply Failure Mode and Effect Analysis Apply Guided Innovation and Improvement Methods Implement Lean Six Sigma Manage Enterprise Productivity Improvement Methodologies Manage Process Improvement Manage Productivity Improvement to Achieve Business Objectives

32 Senior Engineer (NDT Level 3) Project Management Apply Project Management Skill Manage Project Manage Project Resources Manage Project Risk Manage Project Stakeholder Relations Manage Project Team Manage Project Timeline Implement Procedures Specialised Processes Manage Non-destructive Testing Operations (NDT Level 3) Develop a Management System Implementation Plan

33 Senior Engineer The Senior Engineer develops the organisation quality system and manages internal/external supplier audits and certification. He/she also takes part in quality investigation, impact analysis and first article inspection processes. He oversees the technical library ensuring the Maintenance Organisation Exposition, Management System, Safety Management System and training manual are updated. He sanctions alternative processes and tooling, and leads the implementation of new inspection technologies to achieve process, reliability and productivity improvements. The Senior Engineer is responsible for the training of new hires and ensures that individual proficiency levels are maintained. He drives continuous improvement through use of process improvement tools. He may also be authorised by the organisation in accordance with procedures acceptable by the Authority to certify aircraft components for release to service. (Fulfil Part SAR and AC 145-2(3) requirement) Human Resource Leadership Maintenance Operations Production People Management Appraise and Evaluate Staff Develop and Review Competency-based Assessments Develop On-the-Job Training Programmes Lead Team Leaders to Develop Business Strategies and Governance Management Apply Principles of Aviation Legislation Maintain Aeroplane Propeller (Advanced) Develop Machine Health Monitoring Techniques Develop a Work Team Lead Workplace Communication and Engagement Develop Personal Effectiveness at Managerial Level Manage Workplace Challenges with Resilience Display Critical Thinking and Analytical Skill Apply Eight Disciplines Methodology Problem-solving Approach Apply Failure Mode and Effect Analysis Apply Guided Innovation and Improvement Methods Implement Lean Six Sigma Manage Enterprise Productivity Improvement Methodologies Manage Process Improvement Manage Productivity Improvement to Achieve Business Objectives

34 Senior Engineer Project Management Technical and Engineering Fundamentals Apply Project Management Skill Manage Project Manage Project Resources Manage Project Risk Manage Project Stakeholder Relations Manage Project Team Manage Project Timeline Apply ISO 9001 Management System to Audit Requirements Conduct Internals Audit on Management System Manage System and Processes Perform Geometric Dimensioning and Tolerancing Review Advanced Metrology Systems to Determine Measurement Requirements Apply Engineering Optics and Optical Metrology Apply Principles of Aerodynamics (Advanced) Apply Principles of Aircraft Aerodynamics, Structures and Systems (Advanced) Apply Principles of Digital Techniques (Advanced) Apply Principles of Gas Turbine Engine (Advanced) Apply Principles of Human Factors Apply Principles of Electrical Fundamentals (Advanced) Apply Principles of Electronic Fundamentals (Advanced) Apply Principles of Propulsion (Advanced) Apply Principles of Turbine Aeroplane Aerodynamics, Structure and Systems (Advanced) Perform Image Processing and Industrial Vision Inspections Select Aerospace Materials and Hardware (Advanced) Perform Aerospace Maintenance Practices (Advanced) Develop a Management System Implementation Plan Design Safety and Risk Management in Engineering

35 Senior Planning Executive The Senior Planning Executive analyses contractual agreements, formulates maintenance plans through consultation with customers as appropriate, generates rolling forecast, and evaluates advanced costing processes and procedures to resolve issues and support activities. He/she generates performance reports and data to monitor/validate the maintenance progress. The Senior Planning Executive drives changes and continuous improvement using work improvement methodology to bring the organisation to the required standards. He drives continuous improvements on maintenance tasks for on-time delivery and man-hour savings, and develops strategies and priorities for critical customer issues. He participates in problem-solving, leads in regular reviews with key suppliers and establishes best practices on process improvements to enhance productivity. The Senior Planning Executive is also responsible for developing and conducting training for new hires. Human Resource Leadership Operations Planning People Management Appraise and Evaluate Staff Develop and Review Competency-based Assessments Develop On-the-job Training Programmes Lead Team Leaders to Develop Business Strategies and Governance Management Establish Organisational Planning and Scheduling of Production Develop a Work Team Lead Workplace Communication and Engagement Develop Personal Effectiveness at Managerial Level Manage Workplace Challenges with Resilience Display Critical Thinking and Analytical Skill Apply Guided Innovation and Improvement Methods Implement Lean Six Sigma Manage Enterprise Productivity Improvement Methodologies Manage Process Improvement Manage Productivity Improvement to Achieve Business Objectives