SKILL YOUR STAFF GROW YOUR BUSINESS 5 DEDICATED SHORT COURSES LEADERSHIP AND MANAGEMENT SKILLS PROGRAMS FIND OUT MORE

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1 SKILL YOUR STAFF GROW YOUR BUSINESS LEADERSHIP AND MANAGEMENT SKILLS PROGRAMS 5 DEDICATED SHORT COURSES FIND OUT MORE tafensw.edu.au/business BE AMBITIOUS RTO: CRICOS: 00591E

2 TAFE NSW SHORT COURSES Lead from the front. Develop leadership skills in your managers and they ll inspire their teams to success. Good management and strong leadership are essential to the health and success of any organisation. If you want to improve your own leadership skill set, or inspire your managers to improve theirs, TAFE NSW s short courses are a great solution. Our courses are designed to equip attendees with practical leadership skills as well as theoretical knowledge in the areas of motivation, communication, mentoring, managing changes in the workplace, and more. Course attendees will develop their leadership skills and learn how to use this expertise to manage more effectively for your company. When you choose TAFE NSW s world-class teaching resources and staff, your managerial team will be well equipped to take the lead on all kinds of projects. Upskill your staff with management and leadership courses ranging from one day through to formal qualifications - available online, on campus or on location. HOW DOES IT WORK? Simply fill out the form on our website or give us a call on , our specialised consultants we will be able to assist you with your training requirements. We will provide expert advice and discuss your training options including course availability, delivery methods, customised packages, and enrolment and fee options. WHAT ARE THE 4 SIMPLE WAYS TO STUDY? Choose an option that s right for you. We have 4 simple ways to study: on campus, online, in your workplace or customised training. At TAFE NSW our training is flexible and can be delivered where and when your business needs it. WHAT ARE THE TRAINING LOCATIONS? TAFE NSW has over 130 locations across the state, however this is just one of four delivery modes that we offer to business. We also offer training online, in your workplace and customised training to ensure we can deliver training where and when you need it. 2

3 CUSTOMISED EMPLOYER TRAINING CAN TAFE NSW TAILOR COURSES FOR ME? At TAFE NSW we aim to work with you to deliver customised training options that don t just tick the boxes, but enhance your company s competitiveness, productivity and success. Our flexible training solutions ensure we find the perfect fit for your business. WHAT IS A TRAINING NEEDS ANALYSIS (TNA)? A Training Needs Analysis is an analysis of the training required to improve your business. We do this by talking to you, understanding your needs, and matching the training to your business; building a relationship with you. Taking the time to do this ensures the training provided adds to employee skills already attained, and equips employees with qualifications your business may not currently have. WHAT ARE THE BENEFITS OF FLEXIBLE TRAINING SOLUTIONS? We understand that your business is not always 9 to 5 and run in traditional school hours. We also know that you need to keep your business running. The training we offer at TAFE NSW will fill skills gaps in your business quickly and easily, is flexible, and can be delivered where and when you need it. This means parttime, full-time, on campus, online, workplace, and blended learning is available. We will work with you to plan timing, location, and training delivery, as well as offthe-job training components to meet your business needs. TO FIND OUT MORE ABOUT CUSTOMISED TRAINING OPTIONS PLEASE CONTACT US: tafensw.edu.au/business

4 EMPLOYEE TRAINING: 5 REASONS WHY IT S IMPORTANT Employee training comes in many forms, but all of these are designed to enhance knowledge and skills relevant to an employee s role. There are many reasons why employers might offer training, including inducting new recruits and keeping existing staff up to date with changes in technology. Aside from these obvious scenarios, there are plenty of other reasons why employers should invest in employee training. INCREASE STAFF SATISFACTION Often the most immediate effect that comes from staff training is an increase in employee satisfaction. Offering development opportunities shows employees that they are valued, fosters an environment of growth and learning, and provides a clear advantage over companies where employees are forced to seek out training on their own. Conversely, employees who feel inadequate or unsupported are much less satisfied at work. They are more likely to underperform, make mistakes, or simply not care about their work. Making sure your employees feel both qualified and challenged will increase productivity and reduce employee turnover. It will also prevent competitors from poaching your talent with training opportunities. REDUCE COSTLY ERRORS Mistakes always come at a cost. Whether the cost is lost time, wasted materials or both, it goes without saying that it s in your company's best interests to reduce the number of errors made by your employees. A business that makes frequent mistakes is less efficient, wastes resources, and can even lose customers as a result. Highly trained staff are both less likely to make errors in the first place, and better equipped to rectify mistakes when they do occur. Confident and knowledgeable staff are more likely to be innovative and constantly striving to improve. Regular employee e training will also ensure that your staff are on top of the latest industry developments and trends. ELIMINATE WEAK POINTS IN YOUR TEAM It s a simple truth that most people have weaknesses in their skillset, and your employees are no different. Not only will a training program allow you to strengthen these skills, but it can also help to bring all employees up to a similar level of skill, knowledge and performance. With consistent ability levels across your team, your employees will be better equipped to help each other manage tasks and balance workloads without the need for supervision. It will also reduce instances of underskilled workers relying on others to help get their work done, which is a drain on company time and resources. When it comes down to it, trained staff are simply more efficient. CREATE INTERNAL PROMOTION OPPORTUNITIES For many companies, hiring new staff is an expensive and time-consuming process. By implementing a staff training and development program, your employees have the ability to upskill and become qualified for new roles. Internal promotions are a great incentive for staff to perform well and add to their skillset. Plus, promoting from within your company ensures that each position will be filled by someone with a good understanding of your business and a history of satisfactory job performance. TRAINED STAFF REFLECT WELL ON YOUR COMPANY Confident and knowledgeable staff are more likely to be innovative and constantly striving to improve. Regular employee training will also ensure that your staff are on top of the latest industry developments and trends. A workforce of well-informed, interested and innovative employees will undoubtedly help to cement your company s reputation as a leading name and strong competitor within the industry. 4

5 POPULAR LEADERSHIP AND MANAGEMENT COURSES Upskill your staff with management nt and leadership courses ranging from one day through to formal qualifications. To make it easy, we have put together a list of our most popular Leadership and Management courses, so you can get started today. KEY MANAGEMENT SKILLS Ideal for newly appointed or promoted managers/ supervisors looking to get their career in leadership off on the right foot. TEAM LEADER SKILLS Make it easier for team leaders to share their operational expertise successfully with their team by strengthening their leadership, communication and team-building skills. COACHING AND MENTORING YOUR STAFF Discover useful coaching and mentoring techniques that take the pain out of Performance Management and will help you get the best out of your team. ADVANCED LEADERSHIP Ideal for experienced leaders and managers looking to explore advanced skills in leading and developing teams. MANAGING CHANGE Get tools to help you and your staff ride the constant tide of business change. WHY CHOOSE TAFE NSW? We are a nationally recognised training organisation who provides a consistent approach to suit your requirements, saving you time and money We protect your business by keeping you informed of industry and legislative changes to enable you to maintain compliance We can work with you to increase your employees knowledge and skills, while reducing staff turnover We will keep you informed of additional Government funding opportunities to reduce your training costs enabling your training budget to go further We provide customised training by professional, highlyspecialised trainers delivering flexible options to ensure your peace of mind. WANT TO KNOW MORE? Enquire online or give us a call on , our specialised consultants we will be able to assist you with your training requirements. We will provide expert advice and discuss your training options including course availability, delivery methods, customised packages, and enrolment and fee options. 5

6 BURGER PROJECT By partnering with TAFE NSW we believe that we improve the engagement of our employees and ultimately our business. TOM SYKES, NATIONAL GENERAL MANAGER, BURGER PROJECT AUSTRALIA TAFE NSW and Burger Project from the famous Rockpool Dining Group successfully joined forces to deliver customised training programs across their business. Tom Sykes, National General Manager, Burger Project Australia explains that TAFE NSW delivered hospitality training and traineeships throughout their Sydney sites, and worked closely with Burger Project staff and employees to continually improve the training content and delivery ensure to that consistent outcomes were delivered. Customised training programs were also developed with TAFE NSW to specifically include Burger Projects customer service requirements, policies, procedures and documents. Mr Sykes says he looks forward to another opportunity to work together with TAFE NSW to develop and deliver programs to meet the growing needs of our business as we expand across the country. By partnering with TAFE NSW in the delivery of pre-employment programs, traineeships and workforce development initiatives we believe that we improve the engagement of our employees and ultimately our business. Take the next step with TAFE NSW today tafensw.edu.au/business Information correct at time of printing September For the latest information contact or go to tafensw.edu.au/business

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