Leading into an Unknowable Future Creating a Committed Workforce
|
|
- Christal O’Brien’
- 6 years ago
- Views:
Transcription
1 Leading into an Unknowable Future Creating a Committed Workforce Agenda Describe and discuss the fundamental leadership challenges of an unknowable future Describe and discuss the fundamental behavior changes required of leaders facing an unknowable future to be predictably successful 1
2 Learning Objectives Discover why sustainable excellence rests on the adaptability of the workforce. Learn how your perceptions and your beliefs create your reality, and how changing that reality is a matter of choice. Identify the cause and the remedy for closing the gap between consistent leadership behavior and sustained organizational performance. Objective One Key To Sustainable Performance Excellence Individual leader behavior is the singular most important predictor to organizational performance particularly when you are trying to navigate people of the organization into an unknowable future. 2
3 Key To Sustainable Performance Excellence Organizations that blossom and flourish are blessed with leaders who have not only the understanding of the fundamental principles of influential leadership but also the discipline to intentionally and purposefully apply the key behaviors associated with those principles. Leadership Challenge The challenge for health care organizations lies in developing respect and care for their employees in the same way that they require their employees to care for patients. And this includes caring for physicians as people too! Peter Huggard Senior lecturer, faculty of Medical and Health Sciences, University of Auckland 3
4 Believe me, fellows, everyone from the CEO on down is an equally valued member of the team. Burden creates non-compliance leading to lack of commitment, disengagement and lower performance in safety, quality and service Perceived Level Of Burden Non Compliance = Probability + Consequences Being Observed Emotional burden disrupts mental resilience that promotes the element of an adaptive workforce 4
5 Objective Two What You Believe Determines How You Behave You are more likely to act yourself into new ways of thinking, than to think yourself into new ways of acting. Self-Reflective Example Do you believe that serving, supporting, and inspiring team members is more important than controlling, manipulating, and exploiting them? Even physicians? 5
6 Performance = fx (tech skill)(behavior skill) Technical Skills Behavioral Skills Why Behavior Matters Innovators 2.5% Early Adopters 13.5% Early Majority 34% Late Majority 34% Laggards 16% 6
7 THINK SLINKY Objective Three Creating consistent leadership behavior and sustained organizational performance. 7
8 When people of shared purpose have access to necessary information and engage in soulful dialogue, magic happens Houston, we have a problem! 8
9 8 Practices of Successful Organizations Selective hiring Self-managed teams Decentralization of decision-making Comparatively high compensation contingent on organizational performance Employment security Extensive training Reduced status distinctions and barriers Extensive sharing of financial and performance information from Human Equation, Jeffrey Pfeffer Finally Make an offer they can t refuse Change their perception that doing what you seek will serve to enhance what it is that they personally value. Create operational objectives that are universally valued and applicable to all team members. 9
10 Michael E. Frisina, PhD, MA The Frisina Group, LLC Biography Dr. Michael E. Frisina Michael E. Frisina is principal and founder of the Center for Influential Leadership and serves as a faculty member and a featured speaker for the American College of Healthcare Executives. Dr. Frisina has authored three books, numerous papers and published articles on leadership and organizational effectiveness. He is a contributing author to The Borden Institute's highly acclaimed textbook series on military medicine. His book, Influential Leadership Change Your Behavior, Change Your Organization, Change Health Care, was published by Health Administration Press, ACHE, June Michael has over 35 years of combined executive health care experience in the United States Army Medical Department and several civilian health care systems. 10
11 Bibliography Frisina, M.E. Influential Leadership Change Yourself, Change Your Organization, Change Healthcare. Chicago: Health Administration Press, Frisina, M.E The Seven Skills of Influential Leaders. Hospitals and Health Networks News Daily. American Hospital Association Press, May 3, Frisina, M.E. The Role of Leaders in Promoting Accountability. Hospitals and Health Networks News Daily, American Hospital Association Press, July 14, Frisina, M.E. Correcting Your Leadership Zero: Aligning Your Behavior with Your Mission, Vision, and Values. Employment Relations Today. Spring 2011, Volume 38, Number 1. Wiley Publications. Frisina, M.E. Emotional Learning, Hospitals and Health Networks News Online, American Hospital Association Press, June 24,
12 Leading into an Unknowable Future: Creating a Committed Workforce Additional Resources List Frisina, M. E Influential Leadership Change Your Behavior, Change Your Organization, Change Health Care. Chicago: Health Administration Press. Frisina, M. E The Seven Skills of Influential Leaders. Hospitals and Health Networks News Daily. American Hospital Association Press May 3. Frisina, M. E The Role of Leaders in Promoting Accountability. Hospitals and Health Networks News Daily, American Hospital Association Press July 14. Frisina, M. E Correcting Your Leadership Zero: Aligning Your Behavior with Your Mission, Vision, and Values. Employment Relations Today Spring 38 (1). Frisina, M. E Emotional Learning. Hospitals and Health Networks News Online, American Hospital Association Press June 24. Lencioni, P The Advantage. San Francisco: Jossey-Bass. Lencioni, P The Five Dysfunctions of a Team. San Francisco: Jossey-Bass. Weick, K., and K. Sutcliffe Managing the Unexpected: Assuring High Performance in an Age of Complexity. San Francisco: Jossey-Bass. Sinek, S Leaders Eat Last - Why Some Teams Pull Together and Others Don't. New York: Penguin Group. Sinek, S Start with Why - How Great Leaders Inspire Everyone to Take Action. New York: Penguin Group.
Sailing to Leadership Success: A Leader s Toolkit. Martha G. Lavender, PhD, RN, FAAN President, Gadsden State Community College
Sailing to Leadership Success: A Leader s Toolkit Martha G. Lavender, PhD, RN, FAAN President, Gadsden State Community College In this session, we will. Explore issues impacting patient care in health
More informationBy: Charles Flowers The Abacus Group. Presented at: ACLEA 48 th Mid Year Meeting January 28 31, 2012 New Orleans, LA
Cultural Norms Analyzing the Corporate/Office Culture; Developing a New Corporate Culture; Developing Your Organization s Mission; Connecting Everyone to the Mission By: Charles Flowers The Abacus Group
More informationBreaking through boundaries: culture, team working and leadership challenges
17 November 2015 Breaking through boundaries: culture, team working and leadership challenges Michael West The King s Fund, Lancaster University Management School 1 Leading cultures for high quality health
More informationBuilding an HR Model for the Future Agenda
Building an HR Model for the Future Agenda The University of California, Davis: Our story and strategy Future state model Understanding the change Merging cultures and aligning visions Communication The
More informationHigh Reliability. Strategies to Improve Quality and Patient Safety. Texas Association for Healthcare Quality December 17, 2014
High Reliability Strategies to Improve Quality and Patient Safety Texas Association for Healthcare Quality December 17, 2014 Presented by Beth Guyton, CPHQ Speaker s Disclosure Founder of Interactive Quality,
More informationLeading Unit Level Planning
Innovation Insight Series Number 1 http://www.psu.edu/president/pia/innovation/ Leading Unit Level Planning Issues you can address through the integration of planning, improvement, and assessment We need
More informationIntegrating Ethics Into Your Compliance Program. John A. Gallagher, Ph.D Center for Ethics in Health Care Atlanta, GA
Integrating Ethics Into Your Compliance Program John A. Gallagher, Ph.D Center for Ethics in Health Care Atlanta, GA Introduction Why To strengthen compliance program The nature of health care Good business
More informationValues-Based Leadership: Leading from the Inside Out
Values-Based Leadership: Leading from the Inside Out By Richard Barrett Becoming a successful leader someone who is able to build a long-lasting, highperforming team, organisation or community is not about
More informationInfluencing Your Leadership Team. Leadership. Principled Leadership 3/14/2016. Influence Leaders Team
KnowledgeLab 2016 Breakout 1C Influencing Your Leadership Team Part II: Case Studies Orlando, Florida March 21, 2015 Rodney W. Forsman Secretary/Treasurer, CLMA Assistant Professor Emeritus Laboratory
More informationInspiring a Shared Vision Week Three Essay
Inspiring a Shared Vision Week Three Essay Gretchen L. Blake LEAD 580 Problem Solving for Today s Organizations Dr. Sara Garski Summer 01 2013 Gretchen Blake - LEAD 580 2 Abstract True transformational
More informationPutting the Patient First, by Putting Employees First
Putting the Patient First, by Putting Employees First Quint Studer CEO & Founder, Studer Group October 7, 9 To remain the best place to receive care, for physicians to practice medicine and for employees
More informationA New Leader With Transferable Skills? Or More of the Same? A Case Study Robert A. Sellery, Jr.
The Situation This nonprofit organization operates educational and music programs. Its budget is about $50 million. There is a staff of about 100, working for four departments: facilities, finance, human
More informationBuilding Leadership Capability in Times of Transition and Change
Building Leadership Capability in Times of Transition and Change Beyond Best Intentions Jon C. Abeles, Ed.D Senior Vice President, Catholic Healthcare Partners Business Realities - 2009 Significant Transformation
More informationLeveraging Organizational Climate to Understand Cultural Agility and Foster Effective Global Leadership
Leveraging Organizational Climate to Understand Cultural Agility and Foster Effective Global Leadership By Kyle Lundby and Paula Caligiuri 26 PEOPLE & STRATEGY In this increasingly global and interconnected
More informationMOCK UP: CCPE LEADERSHIP ASSESSMENT
MOCK UP: CCPE LEADERSHIP ASSESSMENT The Canadian Certified Physician Executive (CCPE) credential process requires an assessment of the physician candidate s leadership capabilities based on those found
More informationInformation Technology Project Management,
Eighth Edition Copyright 2016 1 10 Project Management Knowledge Areas Knowledge areas describe the key competencies that project managers must develop Project managers must have knowledge and skills in
More informationFinding Hidden Gold in Your Organization
I Finding Hidden Gold in Your Organization Mining the Talent of Your People (Part 1) Michelle M. Smith, CPIM, CRP Vice President O.C. Tanner Company FORUM Past President Jennifer Rosenzweig, PhD Partner
More informationSession #12: CEO Evaluation Taking the Stress Out of Taking Stock
Session #12: CEO Evaluation Taking the Stress Out of Taking Stock Speakers: Margaret Sumption and Dan Ellis Date: Saturday, Jan. 10 Time: 1:30 2:30 p.m. Your resource for: Executive Coaching Teams Training
More informationPeople and Culture Strategy
People and Culture Strategy 2016-2021 SERVE S1 1. Executive Summary While providing a full spectrum of care from birth to end-of-life, Covenant s unique focus is on those most vulnerable. To play this
More information4 Ways to Drive Results with Culture
4 Ways to Drive Results with Culture 4 Ways to Drive Results with Culture Strategy or Culture? Which provides better, stronger, more effective results? Mark Fenner, President and Founder As a leader, which
More informationColorado Linkage Lab. May 22, 2015
Colorado Linkage Lab May 22, 2015 Presenters Erica Snow, MS, MPA, Senior Program Officer, The Colorado Health Foundation Victor Tabbush, PhD, Project Director, Professor Emeritus at the UCLA Anderson School
More information2017 ACHE Executive Progr ams
2017 ACHE Executive Progr ams Senior Executive Progr am Preparing senior leaders for complex environments and new challenges Executive Program Preparing mid-level managers for career and organizational
More informationPILOT ACADEMY NOAC 2018 FLIGHT PLAN
PILOT ACADEMY NOAC 2018 FLIGHT PLAN PREPARING FOR TAKE-OFF Our doubts are traitors and make us lose the good we oft might win by fearing to attempt. ~William Shakespeare Through 25 years of research,
More informationSTRATEGIC PLAN VERSION 1.0 NOVEMBER 14, 2016
VERSION 1.0 NOVEMBER 14, 2016 STRATEGIC PLAN ROBERT RUSSEL, PLANNING COMMITTEE CHAIR MICHAEL S. ROWAN, PRESIDENT AND CEO GOODWILL INDUSTRIES OF SAN DIEGO COUNTY STRATEGIC PLAN INTRODUCTION Legacy to Goodwill:
More informationOMNI s Learning Development & Practice
OMNI s Learning Development & Practice Professional Development Series Successful organizations recognize the need to continue investing in their people. OMNI s curriculum delivers practical insights,
More informationMaintaining an Ownership Culture Through Mergers and Acquisitions
Maintaining an Ownership Culture Through Mergers and Acquisitions SEPTEMBER 15, 2017 Kirsten Lesak-Greenberg, Account Supervisor Natalie Smith, Senior Vice President Ownership culture With great power
More informationMeasuring and comparing organisational resilience in Auckland
Measuring and comparing organisational resilience in Auckland Stephenson, Vargo and Seville report on a web-based survey tool that allows organisations to measure and compare organisational resilience.
More informationMeasuring and comparing organisational resilience in Auckland
Measuring and comparing organisational resilience in Auckland Stephenson, Vargo and Seville report on a web-based survey tool that allows organisations to measure and compare organisational resilience.
More informationPresentation for the 2011 AACRAO Annual Conference. Presented by: Dr. Nicole Rovig University Registrar Michigan State University.
Presentation for the 2011 AACRAO Annual Conference Presented by: Dr. Nicole Rovig University Registrar Michigan State University Session ID: 226 Organizational downsizing Empirical research Culture Values,
More informationCulture Change: Quick Tools for Quick Wins
Culture Change: Quick Tools for Quick Wins Kathleen Miller Perkins Miller Consultants, Inc. Beliefs About Org Culture Really doesn t affect business success. Too soft to understand, measure, change. Takes
More informationEMPLOYEE ORIENTATION TOOLKIT DAY WEEK MONTH QUARTER YEAR CAREER E THE EMPLOYEE GUIDE. Employee Orientation Toolkit
EMPLOYEE ORIENTATION TOOLKIT DAY WEEK MONTH QUARTER YEAR CAREER E THE EMPLOYEE GUIDE Employee Orientation Toolkit EMPLOYEE elcome ORIENTATION TOOLKIT DAY WEEK MONTH QUARTER YEAR CAREER E Welcome to the
More informationHigh-Impact Leadership: Developing Core Leaders Michael Pugh, MPH Dave Munch, MD
C14 These presenters have nothing to disclose High-Impact Leadership: Developing Core Leaders Michael Pugh, MPH Dave Munch, MD December 11, 2018 1:30-2:45 #IHIFORUM Disclosure: P2 Michael Pugh and David
More informationLeadership for Cultures of High Quality and Compassionate Care. November Michael West
Leadership for Cultures of High Quality and Compassionate Care November 2016 Michael West 1 Compassion Compassion Paying attention to the other listening with fascination Finding a shared understanding
More informationDriving Improvement to your Bottom Line:
White Paper Title Driving Improvement to your Bottom Line: Untapped Opportunities to Begin Tackling Now Given the current and anticipated reimbursement and cost pressures facing healthcare providers today,
More informationLiderança Navigators. Steering Change Successfully. LIDERANÇA NAVIGATORS 2 liderancagroup.com
Liderança Navigators Steering Change Successfully LIDERANÇA NAVIGATORS 2 liderancagroup.com Our purpose for creating a world-class consulting firm is to offer other million-dollar solopreneurs like myself
More information11/13/2015. What happened in Portugal? ORGANIZATION MANAGEMENT ORGANIZATION PLANNING AND MANAGEMENT AFTER PORTUGAL
ORGANIZATION PLANNING AND MANAGEMENT AFTER PORTUGAL Elaine Brennan Wright Budapest, Hungary October 27, 2015 What happened in Portugal? Organizational Management SWOT Analysis Change Communication Conflict
More informationUNIVERSITY OF TEXAS AT AUSTIN EMPLOYEE ENGAGEMENT GUIDE
UNIVERSITY OF TEXAS AT AUSTIN EMPLOYEE ENGAGEMENT GUIDE WHAT IS THE SURVEY OF EMPLOYEE ENGAGEMENT? The Survey of Employee Engagement facilitated by the UT Austin Institute for Organizational Excellence,
More informationLeading Leaders: Tools for Cultural Change
Leading Leaders: Tools for Cultural Change Barry Dornfeld, PhD Principal at CFAR PHILADELPHIA 215.320.3200 / BOSTON 617.576.1166 WWW.CFAR.COM Today s agenda: Leading Leaders 1 2 Motivation in the Workplace
More informationLeadership Training Calendar September June 2017
Leadership Training Calendar September 2016- June 2017 Situational Leadership II (Phase 2) - Learning Labs This course builds on the foundation skills of Situational Leadership II, which is a prerequisite
More informationACHE 2018 EXECUTIVE PROGRAMS
ACHE 2018 EXECUTIVE PROGRAMS Become a Catalyst in the Healthcare Field Senior Executive Program Preparing senior healthcare leaders for a complex, ever-changing healthcare environment, inspiring them to
More informationEXPLORING HUMAN RESOURCE MANAGEMENT
EXPLORING HUMAN RESOURCE MANAGEMENT Jason Borg ORGL 524B1 Leadership and Human Resources November 27, 2016 EXPLORING HUMAN RESOURCE MANAGEMENT 1 Introduction and Purpose Currently, the US Army Corps of
More informationCreating a Mentoring Culture for Organizational Success:
QUEEN S UNIVERSITY IRC 2015 Queen s University IRC. This paper may not be copied, republished, distributed, transmitted or converted, in any form or by any means, electronic or otherwise, without the prior
More informationYour VISION is useless if it doesn t produce change
A Skills2Lead Special Report Your VISION is useless if it doesn t produce change How to realize the full potential of your Vision in four steps José Luis Romero Copyright 2009 by José Luis Romero. All
More informationWhat Makes A Leader? Competencies for the New Healthcare. January, 2015 Carol Jennings, Sr. Director Organization Development & Training
What Makes A Leader? Competencies for the New Healthcare January, 2015 Carol Jennings, Sr. Director Organization Development & Training Session Highlights The industry demands the right leadership competencies.
More informationStrategic Plan
2017 2021 Strategic Plan The Trusted Leader in Chiropractic Education CONTENTS Letter from the Chancellor and CEO..................1 Theme and Overview...............................2 Strategic Planning
More informationMaking the Business case for an Integrated Talent Management Strategy
Making the Business case for an Integrated Talent Management Strategy Lisa Rowan Program Director, HR, Learning, and Talent Strategies Research Copyright 2008 IDC. Reproduction is forbidden unless authorized.
More informationExceptional vs. Average: What Top Leaders Do Best
Consulting Exceptional vs. Average: What Top Leaders Do Best 1 leadership drivers to move from vision to results. Exceptional vs. Average: What Top Leaders Do Best 1 leadership drivers to move from vision
More informationHow to Keep Millennials Engaged and Productive in the Workplace
How to Keep Millennials Engaged and Productive in the Workplace The practice of identifying and developing people compounds the positives of your organization, because bringing out the best in a person
More informationDisclosure. Janice Piazza, MSN MBA No Disclosures
Disclosure Ron Amedee, MD No disclosures Volunteer member ACGME Institutional Review Committee (IRC) Content of this presentation represents only my current institutional GME practices as DIO of Ochsner
More informationDoing things through people: A greater understanding of what basic motives drive people s behavior, and how we can influence those motives.
1st Term MBA-2016 LEADERSHIP COURSE OUTLINE 1. Introduction All students arrive to the MBA program after several years of challenging work experience. In most cases, however, this experience is based on
More informationA Guide for Annual Pay-For- Performance Analysis of Healthcare Executive Compensation
TRENDS & ISSUES A Guide for Annual Pay-For- Performance Analysis of Healthcare Executive Compensation AUTHOR Steve Sullivan Principal As a result of industry shifts, healthcare organizations are now adopting
More informationIMI TALENT FORUM 4 TURNING TALENT DATA INTO REAL INFORMATION NOVEMBER IRISH MANAGEMENT INSTITUTE W: Follow us on.
IMI TALENT FORUM 4 TURNING TALENT DATA INTO REAL INFORMATION NOVEMBER 2016 IRISH MANAGEMENT INSTITUTE W: WWW.IMI.IE Follow us on @IMI_Ireland INTRODUCTION The IMI Talent Forum provides thought leadership
More informationThe first step when considering an improvement project is to ask yourself four important questions:
Quality 101 Quality Improvement Date posted: 11/16/2010 The first step when considering an improvement project is to ask yourself four important questions: 1. What process do we want to improve and why?
More informationOperational Excellence in Healthcare. Creating a Culture of High Reliability: Driving Culture Change
Operational Excellence in Healthcare Creating a Culture of High Reliability: Driving Culture Change OUR VIEW Set, Met, Reinforced The Key to Experience Management We believe that your brand, operations
More informationProduct Quality Outcomes Analytics Update
1 Product Quality Outcomes Analytics Update 2 Car Buying Parameters 1 2 Safety. Effectiveness 5 Usability 6 Availability 3 Reliability 7 Compatibility 4 Satisfaction 3 How Do You Buy Your Car? Consumer
More informationBUILDING CREDIBILITY. For internal use only
BUILDING CREDIBILITY Overview Topic Overview Being a credible business partner is critical to our ability to lead and develop trusted relationships, as well as to influence and deliver results. A key element
More informationPurdue Student Leadership Initiative LEADING THE WORLD FORWARD!
Purdue Student Leadership Initiative LEADING THE WORLD FORWARD! Developing Students to be Effective Leaders in College, in their Careers, and in Society James Hintz Director Purdue Student Leadership Initiative
More information2 nd Healthcare Governance Conference: Promoting and Enhancing Board Leadership ROLES AND RESPONSIBILITIES OF THE BOARD OF DIRECTORS
2 nd Healthcare Governance Conference: Promoting and Enhancing Board Leadership ROLES AND RESPONSIBILITIES OF THE BOARD OF DIRECTORS Maureen Quigley and Graham Scott Sheraton Centre Hotel September 13,
More informationThe Execution Gap: does your organization have one?
White Paper: The Execution Gap: does your organization have one? Prepared by: Karim H. Ismail, MBA Author of the Amazon best-seller: Keep ANY Promise: a blueprint for designing your future CEO: Avidium
More informationHMP 645 SEMINAR IN LEADERSHIP FOR CHANGING AMERICAN HEALTHCARE SYLLABUS FALL Classes begin: September 4, 2012 Classes end: December 11, 2012
HMP 645 SEMINAR IN LEADERSHIP FOR CHANGING AMERICAN HEALTHCARE SYLLABUS FALL 2012 Classes begin: September 4, 2012 Classes end: December 11, 2012 Room 1170 SPH II NO DATE TOPIC PRESENTOR 1. 5 September
More informationHow To Be A Positive Leader Through Building High Quality Connections. Jane E. Dutton. October 2, 2014
How To Be A Positive Leader Through Building High Quality Connections Jane E. Dutton Robert L. Kahn Distinguished University Professor of Business Administration and Psychology October 2, 2014 I Love Winners
More informationThe Manchester Management Development Programme
Your programme Our journey together The Manchester Management Development Programme Equipping managers with the confidence to take on wide ranging business issues start Original Thinking Applied Manchester
More informationIntegrating Diversity with Effective Group Processes and Mindset for More Productive Teams, Committees, Task Forces, and PLCs
VOLUME 14, NUMBER 1, 2017 Integrating Diversity with Effective Group Processes and Mindset for More Productive Teams, Committees, Task Forces, and PLCs Dr. David E. Bartz Professor Emeritus College of
More informationCreating and Implementing Strategic Plans: The Future
Creating and Implementing Strategic Plans: The Future Lynn Oppenheim, PhD CFAR September 20, 2013 About CFAR: Readying Organizations for the Challenges of the 21 st Century CFAR is a private management
More informationPrepared for the Foundation of the American College of Healthcare Executives Session 23AB Coaching Executives and Physicians Into Higher Performance
Prepared for the Foundation of the American College of Healthcare Executives Session 23AB Coaching Executives and Physicians Into Higher Performance Presented by: Thomas C. Dolan, PhD, FACHE Joseph Siegler,
More informationProfile of the 21 st Century Leader
2018 The BJA Executive Session on Police Leadership is a multi-year endeavor started in 2010 with the goal of developing innovative thinking that would help create police leaders uniquely qualified to
More informationVision: To be the preeminent professional society for healthcare executives dedicated to improving health.
2017 2019 STRATEGIC PLAN PROGRESS REPORT AS OF SEPTEMBER 30, 2017 ACHE s strategic planning process is designed to prepare the organization and the profession to respond to the rapidly changing healthcare
More informationLEADERSHIP PROFILE. American College of Healthcare Executives Senior Vice President, Marketing. Prepared by:
LEADERSHIP PROFILE American College of Healthcare Executives Senior Vice President, Marketing Prepared by: Donna Padilla Adriane Willig John McFarland February 2018 AACACHE SVP, Marketing i Table of Contents
More informationEmployee Engagement White Paper
Employee Engagement White Paper Moving Past the Corporate Catch Phrase - Delivering On -Target Results unique factors Establishing and strengthening emotional bonds between the organization and employees
More information1. Personal and organizational values are aligned. 2. Professional training is of the highest quality. 3. Collaborates and works as a team member
Leadership A Conversation About Leadership How do you become more effective organizational leaders? It s all about change - Creating a compelling vision of the future Getting others to do what they don
More informationWilliam Rainey Harper College Palatine, Illinois
Train the Trainer Mentor Resources Provided by: William Rainey Harper College Palatine, Illinois Welcome to the Apprenticeships on Demand Program Program Background On September 2015, the White House announced
More informationPROVE IT HOW TO CREATE A HIGH-PERFORMANCE CULTURE AND MEASURABLE SUCCESS STACEY BARR
Learn the principles, habits and mindsets for evidence-based leadership HOW TO CREATE A HIGH-PERFORMANCE CULTURE AND MEASURABLE SUCCESS PROVE IT STACEY BARR CONTENTS About the author Acknowledgements
More informationTurnover The Cost, the Causes and Sustainable Solutions. Panel Discussion Becker s Healthcare September 8, 2016
Turnover The Cost, the Causes and Sustainable Solutions Panel Discussion Becker s Healthcare September 8, 2016 Agenda The scope of the problem A more comprehensive approach Including the role of selection
More informationOperational Excellence in Healthcare. Creating a Culture of High Reliability: Management System Fundamentals
Operational Excellence in Healthcare Creating a Culture of High Reliability: Management System Fundamentals OUR VIEW Set, Met, Reinforced The Key to Experience Management We believe that your brand, operations
More informationNational Center for Healthcare Leadership. The Catalyst for Leadership and Organizational Transformation
Healthcare leadership needs to be prepared for its biggest challenges with intensifying demands on the industry for excellent outcomes and better value. Michael Porter in Redefining Healthcare National
More informationCOMPANY PROFILE. Leadership Strategy Innovation
COMPANY PROFILE Leadership Strategy Innovation Culture Performance 2 ABOUT CTI OUR STORY CTI was created in 2005 as part of USF Health at the University of South Florida. CTI s mission was to accelerate
More informationSurviving and thriving in the face of change
Surviving and thriving in the face of change LG Pro September 2016 Prepared by Our presenters today David Cushway State Head of Local Government NSW Qld & NT Aon Risk Solutions Angela Lewis Culture & Transformation
More informationThe QUADSTRAT Strategic Performance Assessments. QuadStrat Tutorial
The QUADSTRAT Strategic Performance Assessments The variety and scope of the QUADSTRAT assessments have grown considerably over the years. In this lesson, we will review assessment types, including content
More informationBRAND STRATEGY SEPTEMBER 2014
BRAND STRATEGY SEPTEMBER 2014 BRAND MARKETING Shaping perceptions and inspiring loyalty, internally and externally, by demonstrating consistently what the UW stands for, and its transformative impact in
More informationYear of Plan. Preliminary Business Plan
Organizations Name Year of Plan Preliminary Business Plan Created by Joe McClain for www.basicmanagement101.com TABLE OF CONTENTS 1. Executive Summary 2. Introduction 3. Major Facts and Assumptions a.
More informationAgenda. Some Personal Background. Context For Today s Discussion 3/27/2014. Michael s world
Agenda Leading Crisis Management From The Front Michael Lazcano Joanna D Aquanni Pre requisites for an effective response to a disaster Organizational culture and resilience Leader attributes Effective
More informationBoard Succession Planning
Board Succession Planning Presented by Deedee Myers, PhD, PCC, MSC, MA CEO of DDJ Myers Peter Myers, MSC, PCC Vice President of DDJ Myers Monday, June 23, 2014 CCCU International Convention Nassau, Bahamas
More informationTRUE ALIGNMENT. Alignment is the greatest predictor of success. Edgar Papke
TRUE ALIGNMENT Alignment is the greatest predictor of success. Edgar Papke Consultant, Speaker & Leadership Coach 2013 Vistage Impact Speaker of the Year 2006 Vistage International Speaker of the Year
More informationStrategy Coaching Kit
We were at a crossroads in our department continue the same inefficient siloed work habits or adopt a new way of working as collaborative, compassionate partners toward the same goal. Patti s coaching
More informationMANAGEMENT ENGAGE. Employee engagement is dismal today because we have many managers but few leaders. PHOTO: GETTY. 48 TD April 2015 ATD 2015
MANAGEMENT Employee engagement is dismal today because we have many managers but few leaders. ENGAGE 48 TD April 2015 PHOTO: GETTY podcast BY MICHAEL LEE STALLARD Many organizations implement employee
More informationEMPLOYMENT LIFE CYCLE
Engaging and Retaining Employees through the EMPLOYMENT LIFE CYCLE Presented by: Shellie Haroski, SPHR, SHRM-SCP Assessing Engagement 1. List what works well to engage your employees 2. List areas of opportunity
More informationI M GOOD ENOUGH I M SMART ENOUGH AND DOGGONE IT, PEOPLE LIKE ME
I M GOOD ENOUGH I M SMART ENOUGH AND DOGGONE IT, PEOPLE LIKE ME we are fast becoming a nation of narcissists...at least according to a recent study by psychologists Jean Twenge and W. Keith Campbell. In
More informationHiring the Right Practice Manager- What s the Return on Your Investment?
Hiring the Right Practice Manager- What s the Return on Your Investment? Frank J. Martelli, RRT, MBA Nabil Y. Razzouk, Ph.D. April 19, 2012 California Orthopaedic Association Why do all the practices not
More informationSafety Culture: What Is At Stake
I. What Is Safety Culture? Safety Culture: What Is At Stake The UK Health and Safety Executive defines safety culture as... the product of the individual and group values, attitudes, competencies and patterns
More informationBuilding A Team Who Will Walk Through Walls for You Presented by: Sarah Hanna CEO
Building A Team Who Will Walk Through Walls for You Presented by: Sarah Hanna CEO 252 W. Market Street Tiffin, Ohio 44883 888-811-2250 ext. 102 www.ecsbillingnorth.com sarahhanna@ecsbillingnorth.com A
More informationCultivating the Talent Pipeline. LeadingAge Maryland April 30, 2014
Cultivating the Talent Pipeline LeadingAge Maryland April 30, 2014 Introduction Dr. Chris McNiven, President Aspire Consulting Partners, Inc. Michael Brady, CFO National Lutheran Communities & Services
More informationEngagement Ground Zero. Let them OWN IT! Laura Lee Langley
Engagement Ground Zero Let them OWN IT! Laura Lee Langley What s the big deal? Why is engagement so important? http://www.youtube.com/watch?v=y4nwoz02ajm The facts Me Get Me Head Wants to leave Policies
More informationBuilt on Values Overview. SLIDE 1: Built on Values Overview, Ann Rhoades and Gayle Watson. People Ink
SLIDE 1: Built on Values Overview, Ann Rhoades and Gayle Watson People Ink 2015 1 SLIDE 2: Good to Great: Why Some Companies Make the Leap and Others Don t, a bestselling management book written by Jim
More informationThe 6 th International Scientific Conference DEFENSE RESOURCES MANAGEMENT IN THE 21st CENTURY Braşov, December 02-03, 2011
DEFENSE RESOURCES MANAGEMENT IN THE 21st CENTURY Braşov, December 02-03, 2011 THE INFLUENCE OF MOTIVATION TO ACHIEVE PERFORMANCE LTC. Lâsenko Antonela - Elena Romanian Intelligence Service, Romania Abstract:
More informationFYIFOR STRATEGIC I EFFECTIVENESS F
FOR STRATEGIC EFFECTIVENESS ALIGNING PEOPLE AND OPERATIONAL PRACTICES TO STRATEGY F O R B U S I N E S S L E A D E R S A N D S E N I O R M A N A G E M E N T Robert W. Eichinger Kim E. Ruyle David O. Ulrich
More informationTRANSFORMATIONAL LEADERSHIP
TRANSFORMATIONAL LEADERSHIP Rosemary Gray Child Support Supervisor II, Alameda Cherie Taylor-Dodge Child Support Supervisor II, Alameda AGENDA Leadership Defined Leadership and Organizational Outcomes
More informationJPS Health Network: Evolving a Healthcare Leadership Team with Executive Compensation
CASE STUDY JPS Health Network: Evolving a Healthcare Leadership Team with Executive Compensation The Organization The organization is a county-owned hospital that employs more than 6,000 people and generates
More informationExecutive Search: Alignment and Transparency for Success
Executive Search: Alignment and Transparency for Success THOUGHTS FROM A CLIENT AND SEARCH FIRM By: Daniel J. Phillips Elizabeth P. Conrad November 2017 Boston 781-740-9699 Chicago 312-620-1023 Atlanta
More informationThe Execution Gap: Does Your Organization Have One?
The Execution Gap: Does Your Organization Have One? Prepared by: Karim H. Ismail, MBA Author of: Keep ANY Promise: a blueprint for designing your future Founder and CEO, BlueprintPal Inc. and Avidium Inc.
More informationThe Vowels of Strategy: Behaviors and Responsibilities in the Strategic Process
The RBL White Paper Series The Vowels of Strategy: Behaviors and Responsibilities in the Strategic Process MICHAEL PHILLIPS AND DAVE ULRICH The Vowels of Strategy: Behaviors and Responsibilities in the
More information