Presented by Deidre Dutcher
|
|
- Shavonne Doyle
- 6 years ago
- Views:
Transcription
1 Presented by Deidre Dutcher
2 Career Security Until recently, people got a job and stayed at that job, with that company, until they retired. Today, the average person will change careers 3 to 8 times. When you take control of your career, you can have security.
3 Take Control Know how to manage yourself in a way that positions you for support and help from others. Stop thinking like an employee. Start thinking like a business consultant.
4 Law No. 1 Learn to think outside the box and become a recognized problem solver and go-to person.
5 Law No. 1 Consultant Employee Asks boss for support Tackles day s work Has a set of skills that fits the company s needs Meets job requirements Professional Asks how his or her work can support the boss Prioritizes work to fit company s goals Continuously learning Looks for ways to demonstrate value
6 Law No. 1 Consultant Develop a relationship with your boss. Don t wait to be asked. Own up to your mistakes. Treat your boss with respect. What are your most important goals in the next 6 months and how can I help you meet them? Ask for authority. Seek out training. Identify the lessons learned. Ask for a chance to do better.
7 Law No. 2 Know the difference in results that are good enough, good, and great.
8 Law No. 2 Be Great 1. s need to be good. Always spell-check and proofread. 2. Organize your work area good enough. 3. Your attitude must be great positive, upbeat, helpful, and confident.
9 Law No. 2 Be Great 4. When you have a great attitude, it carries over into your work. 5. It is less about the quality of work and more about the quality of attitude. 6. Your boss will help you identify which of your areas have to be great.
10 Law No. 3 Build strong workplace relationships up and down the chain.
11 Law No. 3 Relationships Much of our success is dependent on others. Develop relationships that are built on trust and mutual respect. Treat others with respect. Learn about the functions of other people s jobs.
12 Law No. 4 Avoid the No. 1 selfsabotaging habit in the workplace: gossip.
13 Law No. 4 Gossip Never say anything you wouldn t say in front of that person or that you wouldn t want repeated. If you have a gripe with someone, go talk to him or her. Treat others with respect.
14 Law No. 4 Gossip Have a civil conversation and ask that person what his or her perspective is on the situation. Show courage and people skills by talking to the person with whom you have the problem. 1. Wipe the slate clean. 2. Assume positive intent.
15 Law No. 4 Gossip
16 Law No. 4 Gossip Don t let your mental image drive conversation. Focus on the information, not the motives. Stay calm and open-minded. Go into the conversation looking for an ally.
17 Networking In more than 70% of job landings, promotions, and restructurings, there is an element of networking involved in the decision.
18 Law No. 5 Identify the components of emotional intelligence (EQ) and how to apply them.
19 Law No. 5 EQ 1. Empathy 2. Self-awareness Awareness of others feelings; using that awareness to communicate more effectively and build better relationships Requires more focus to be on the other person s needs and getting our ego out of the way Just because you feel like something is personal doesn t make it so. Gives you the ability to understand that you control your feelings You control your thoughts. It shields against ego.
20 Law No. 5 EQ 3. Positivity The ability to find the positive in each situation and every relationship It s about coming into work ready and smiling at everyone you encounter. You control the snapshot moments in your day. 4. Maintaining an upbeat attitude Your job is to be ready to go from the moment you go into work and with a great attitude. Professionalism means you look, act, talk, and behave professionally all the time, period.
21 Law No. 5 EQ 5. Social skills It s all about understanding office politics. Office politics usually refers to the negative effects of people forming cliques and innercircle relationships. The danger comes when cliques develop and begin to perpetuate negative behaviors.
22 Law No. 6 Understand organizational politics whether or not you participate in them.
23 Law No. 6 Politics Don t hang out with 1 group (or person) exclusively. Develop your social life outside of work. Don t get sucked into inappropriate behavior in any group. EQ is about creating the relationships that foster cooperation in your job.
24 Law No. 7 The No. 1 rule for building trust in all of your interactions: being predictable
25 Law No. 7 Predictability Trust is defined as faith or confidence in something or someone. Trust comes from predictability.
26 Law No. 7 Predictability 1. Set and enforce boundaries. People need to know the rules to interact successfully with you. Treating people with respect is a good example of a boundary. Having a good attitude is another boundary. Treat other people s time with respect. Be consistent in applying boundaries.
27 Law No. 7 Predictability 2. Respond under pressure. Make a commitment to learn to be cool, calm, and collected in all situations. People must always know what they can expect when they come to you especially when they have a problem.
28 Law No. 7 Predictability Nothing happens to you it just happens. QTIP: Quit Taking It Personally! When you embrace this notion, you can separate yourself from the situation and focus on empathy. It will allow you to respond rather than react.
29 Law No. 8 Seek out feedback, constructive criticism, and mentors, and use them to shape your future.
30 Law No. 8 Mentors Look in your workplace. Aim high! Use the time you have with them to set goals, create accountability, and share ideas.
31 Law No. 9 Master the art of self-promotion without feeling like you re bragging or being arrogant.
32 Law No. 9 Self-Promotion Make people feel important. Make them feel good about themselves. Create success for others.
33 Law No. 9 Self-Promotion Network, network, network! Work on your relationship with your boss. Be proactive in your performance reviews. Ask if you can have quarterly or monthly goal-setting meetings with your boss.
34 Law No. 10 Use self-assessment to define the career path that works best for you.
35 Law No. 10 Career Path Personality assessments SELF Profile: seminarstraining.com Myers-Briggs Type Indicator Do What You Are by Paul D. Tieger
36 Law No. 11 Find the passion you need to set yourself apart from the crowd and enjoy going to work each day.
37 Law No. 11 Attitude Come to work ready to go. Have a plan for work conversations. Set 1 goal for yourself each day.
38 Law No. 12 Be generous with others and watch how your professional reputation shines.
39 Law No. 12 Generosity Be generous with your attitude. Be generous in making people feel important and making sure they get a win. Share lots of empathy. Focus on how you can make others more confident. Be generous with your knowledge and your ideas. Have a mentor, and chances are someone will ask you to be a mentor.
40 Final Thoughts Find 1 thing each day you enjoy about your job and put it on a list. Find your mentor within the next week. Plant a smile on your face.
41 With Deidre Dutcher
42 Thank you for joining us today!
Working Smart: Communicating for Results
Texas Association of County Auditors 70 th Annual Fall Conference Working Smart: Communicating for Results Developed by Nancy H. Baird, M.Ed. Pessimist Versus Optimist The Pessimist sees the Difficulty
More informationLEADERSHIP TOOLKIT EFFECTIVE LEADERSHIP IN A WORLD CLASS ORGANIZATION
LEADERSHIP TOOLKIT EFFECTIVE LEADERSHIP IN A WORLD CLASS ORGANIZATION April 2010 Communicate Educate Advocate Seminar Opening Exercise Exercise One Leadership is. In one sentence Exercise Two: A safety
More information22/09/2017. Managing Up. Welcome. Masterclass Outcomes. Masterclass Series. Timing Attendance sheet Resources
Managing Up Masterclass Series Welcome Timing Attendance sheet Resources Masterclass Outcomes By the end of this masterclass, you will be able to: Understand how to build effective working relationships
More information30 Course Bundle: Year 1. Vado Course Bundle. Year 1
30 : Year 1 Vado s 30 Year 1 Vado 1. Employee Career Aspirations Coaching Career Development 2. Communicate Clear and Concise Messages Communication Skills for Managers 3. Conflict Management Expectations
More informationTrust, the Foundation of a Functional Team
When Patrick Lencioni set out to write about the attributes and behaviors that determine if a team will be functional (that is accomplish the results it set out to achieve) 1, he described five key attributes
More informationCommunity Partnership for Children. Foster Parent Mentor Training
Community Partnership for Children Foster Parent Mentor Training Define Mentoring -What is a Mentor? -Who is a Mentor? -Everyone in this room has benefited from the influence of someone who taught, guided,
More informationJob Readiness Skills Job Search & Interview Skills
1 2 Job Readiness Skills Job Search & Interview Skills 8 7 6 1 2 3 4 5 Course Outlines Job Search Cycle Job Description Job Interview Professional Interview Skills Types of Interview Interview Dos and
More informationManaging different personalities
Quality health plans & benefits Healthier living Financial well-being Intelligent solutions The Leading Edge Managing different personalities It would make life and work much simpler if everyone were the
More informationWELCOME MUCH LIKE YOUR FIRST DAY OF SCHOOL, THERE ARE LIKELY QUESTIONS, CONCERNS TO ZGM AND A FEW INSECURITIES THAT YOU VE BROUGHT WITH YOU TODAY.
EMPLOYEE HANDBOOK WELCOME TO ZGM MUCH LIKE YOUR FIRST DAY OF SCHOOL, THERE ARE LIKELY QUESTIONS, CONCERNS AND A FEW INSECURITIES THAT YOU VE BROUGHT WITH YOU TODAY. THIS PIECE IS MEANT TO ANSWER AND ALLEVIATE
More informationWhy do Pit Stop Teams in Formula 1 have to work as a tight team and play to the goals and rules of the team?
Challenge TW 6 There are lots of rules at work some written, some unwritten and informal. Understanding the rules and working well within a team is crucial to getting on in work. This Challenge will help
More informationMentoring 101 What Every Leader Needs to Know. Take-Aways
Mentoring 101 What Every Leader Needs to Know John C. Maxwell Thomas Nelson Publishers 2008 128 pages [@] Rating 8 Applicability 7 Innovation 77 Style Focus Leadership & Management Strategy Sales & Marketing
More informationValue-Based Leadership COMMITMENT, COMPASSION, CARE
Value-Based Leadership COMMITMENT, COMPASSION, CARE What will I learn today? Identify the core values of the Situational Response Team (SRT) department. Identify my core values, and how they relate to
More informationPresentation Objectives
10 Ways to Cultivate a Compliance Culture Cara Merski, Chief Compliance and Privacy Officer and Meghan Colozzo, Audit and Privacy Manager Presentation Objectives Focus on 10 simple but effective steps
More information1/22/2016. Presentation Objectives. What does a Compliance Officer do? 10 Ways to Cultivate a Compliance Culture
10 Ways to Cultivate a Compliance Culture Cara Merski, Chief Compliance and Privacy Officer and Meghan Colozzo, Audit and Privacy Manager Presentation Objectives Focus on 10 simple but effective steps
More informationCaring and Continuous Learning. Building a Culture of Leadership Within Your Organization
Caring and Continuous Learning Building a Culture of Leadership Within Your Organization Agenda Briefly review the principles of leadership Make the case for the importance of employee engagement in achieving
More informationMentors: Measuring Success
Mentors: Measuring Success Your success is measured by many milestones. Your Mentee may realize for the first time that he/she has potential is confident and self-assured values education and the learning
More informationAccommodate busy schedules. Achieve synergy in staff interactions. One full hour of delivery by a professional trainer for up to 25 participants
I loved the Brown Bag seminar. I have been to Brown Bags several in the past, but none were as informative (and as simple to understand) as Claremont s. It really has motivated me to TAKE CHARGE! Manager
More informationDO YOU WANT A MENTOR?
DO YOU WANT A MENTOR? TABLE OF CONTENTS I THINK I WANT A MENTOR--AM I READY?...2 HOW TO FIND A MENTOR THAT IS RIGHT FOR YOU...3 TIPS FOR A SUCCESSFUL RELATIONSHIP...4 THE GOALS ARE ACHIEVED--WHAT NEXT?...6
More informationPutting our behaviours into practice
Putting our behaviours into practice Introduction Our behaviours are an important part of One Housing. They are designed to shape how we work - they are the ideas and approaches that form the foundation
More informationzapp! Empowerment Notebook School Admin Professionals Workshop
Empowerment Notebook The problem as I see it: My boss wants more Because management needs more Because the customers demand more Because the competitors are delivering more But I can t get my people to
More informationSoft Skills. **Chart developed by the Seattle Jobs Initiative s Performance Skills Coalition, comprised of employer partners.
1 Soft skills are habits, attitudes and personality traits that are increasingly important in the workplace. In fact, many of today s employers rank soft skills above technical skills. Part of the employment
More informationGUIDANCE NOTES ON THE ROLE OF THE MENTOR
GUIDANCE NOTES ON THE ROLE OF THE MENTOR SDDU-Handout Contents Page 1. Why have a mentor? 3 2. What does a mentor do? 7 3. The role of the mentee 13 4. Are you ready to begin? 14 "Tell me and I forget.
More informationOvercoming a win-lose mindset after a merger. by Dr. Larry Senn
Overcoming a win-lose mindset after a merger by Dr. Larry Senn Each of us has the power to overcome a win-lose mindset and navigate a merger with a healthy state of mind Every day in the news lately you
More informationThe Disney Approach to Leadership Excellence
presents The Disney Approach to Leadership Excellence Preprogram Materials Disney Congratulations! You will soon be an alumnus of Disney Institute Programs. Disney Institute Post Office Box 10093 Lake
More informationEmerging Bank Leaders Mentor Match Program Guidelines
Emerging Bank Leaders Mentor Match Program Guidelines www.uba.org/ebl leaders@uba.org hp://collaborate.uba.org EMERGING BANK LEADERS MENTOR MATCH: A NEW MEMBER BENEFIT PROGRAM OVERVIEW Who can participate?
More informationEVALUATE YOUR ABILITY TO LEAD YOURSELF
EVALUATE YOUR ABILITY TO LEAD YOURSELF STRATEGIC LEADERS KNOW THE SECRET OF LEADING THEMSELVES WELL BY LEYDA ALEMAN, SHRM-SCP 2018 Human Capital Consultants International All Rights Reserved www.hcc-intl.com.
More informationPreface: About This Study Guide Pre-Test: Test Your Knowledge I. Introduction: Constructive Disagreement vs. Destructive Conflict
CONTENTS Preface: About This Study Guide 2 Pre-Test: Test Your Knowledge 3 I. Introduction: Constructive Disagreement vs. Destructive Conflict 4 II. Sources: Making Conflicts Worse 8 Don t gossip or dwell
More informationVisionary Leadership. A leadership style to get your team aligned toward achieving your vision.
Visionary Leadership A leadership style to get your team aligned toward achieving your vision. Table of Contents No More Business As Usual...3 What is a Visionary Leader?...3 Visionary Leaders Love New
More informationebook Reach Your Leadership Potential
ebook Reach Your Leadership Potential Develop skills and qualities to achieve your potential as a business leader Strong leadership is both an inherent and a learned quality. As a business leader, it s
More information2019 Webinar Catalog
2019 Webinar Catalog Table of Contents 2019 Webinar Series NEW! Deer Oaks 2019 Supervisor Excellence Webinar Series: Employee Engagement NEW! Deer Oaks 2019 Leadership Certificate Program NEW! Deer Oaks
More information6 SAFETY CULTURE ESSENTIALS
6 SAFETY CULTURE ESSENTIALS Many organizations want to improve their safety culture in order to reduce injury rates, save money, and increase productivity. But how does a company begin to foster a culture
More informationTEAM EMOTIONAL INTELLIGENCE SURVEY REPORT
TEAM EMOTIONAL INTELLIGENCE SURVEY REPORT April 15, 2013 For further information about Team Emotional Intelligence: www.geipartners.com GEI Partners 2013 This report is the property of GEI Partners (Professor
More informationStepping Forward Together: Creating Trust and Commitment in the Workplace
EXCERPTS FROM THE BOOK Stepping Forward Together: Creating Trust and Commitment in the Workplace by Mac McIntire How to Know You ve Made the Right Decision The following is an excerpt from chapter one
More informationSurviving and Thriving in Times of Constant Change
Surviving and Thriving in Times of Constant Change Brought to you by the Schedule 2 Employers Group October 9, 2013 Workbook & Tools Table of Contents Taking Stock Circle of Influence Four Common Responses
More informationConnected Leadership. How to invest in your management teams
Connected Leadership How to invest in your management teams Are employees in your organization satisfied with their leaders ability to get things done and keep everything running smoothly? Do they also
More informationTeam Conversation Starters
Team Conversation Starters This guide is intended to help you get started during your action planning session and/or to dig deeper into understanding the feedback you receive from your employees during
More informationAppendix 1 Petrom Organizational Chart
Appendix 1 Petrom Organizational Chart Appendix 2 OMV Petrom Organizational Chart Appendix 3 List with face-to-face interviews Appendix 4 List of questionnaire respondents Appendix 5 General information
More informationINTERNSHIP 101: HOW TO BE A STANDOUT INTERN. Magner Career Center 1303 James Hall portal.brooklyn.edu via Career Tab
INTERNSHIP 101: HOW TO BE A STANDOUT INTERN Magner Career Center 1303 James Hall portal.brooklyn.edu via Career Tab intern@brooklyn.cuny.edu Why is it Important to be an Extraordinary Intern? It may lead
More information10 Things To Never Say
10 Things To Never Say When Delegating PRACTICAL TOOLS 10 Things To Never Say When Delegating / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / / /
More informationFacilitator s Guide Overview
Facilitator s Guide Overview Introduction This overview manual is designed to assist in using the series of PowerPoint presentations which engage employees in discussions about improving workplace mental
More informationCommunicate for Success
FEDERER PERFORMANCE MANAGEMENT GROUP, LLC TRANSFORMING VISIONS INTO RESULTS WHITE PAPER Communicate for Success Introduction You might be surprised at how many issues in the workplace and in general could
More informationSeven ways to be a highly effective person in any environment
IX. Committees and Teamwork A strong, functional committee structure is often the working base from which a society will be able to carry out its mission. The outcome of any committee effort provides opportunities
More informationYorkshire Ambulance Service East Midlands Ambulance Service NHS Trust. Mentoring Workshop. Background Information
Yorkshire Ambulance Service East Midlands Ambulance Service NHS Trust Mentoring Workshop Background Information June 2007 1 Yorkshire Ambulance Service East Midlands Ambulance Service NHS Trust Mentoring
More informationEmployability Skills - Student Notes
Directions: Fill in the blanks. Employability Skills - Student Notes 1. Employability Is used to describe the work behaviors and personal qualities which make individuals more likely to gain and succeed
More informationWhat makes a Leader??
What makes a Leader?? Leadership is about Emotions! Managing your emotions is what we call as Emotional Intelligence (EI) Let your emotions work for you, not against you Have you come across these situations??
More informationA Hot Topics Paper Prepared by the SIOP Visibility Committee. Learning Agility. Caitlin Cavanaugh and Alexandra Zelin The University of Akron
\ A Hot Topics Paper Prepared by the SIOP Visibility Committee Learning Agility Caitlin Cavanaugh and Alexandra Zelin The University of Akron Prepared by the Visibility Committee of the Society for Industrial
More informationWorkshops and Short Session Topics
Workshops and Short Session Topics We design workshops, short conference sessions and keynotes that fit within your culture and address your specific needs. Below is a list of our most requested topics
More informationCOACHING FOR SUCCESS. Leadership Through Fully Engaged Employees Chapter 6
COACHING FOR SUCCESS Leadership Through Fully Engaged Employees Chapter 6 Table of Contents IDENTIFY THE CAUSE OF THE PROBLEM... 2 TWO DIFFERENT APPROACHES TO COACHING ACHIEVE DIFFERENT RESULTS... 3 COACHING
More informationRock Star PM What Does It Take? Wilfred James, PMP Senior Director, Client Program Management Asurion April 26, 2018
Rock Star PM What Does It Take? Wilfred James, PMP Senior Director, Client Program Management Asurion April 26, 2018 1 What does a Rock Star PM mean to you? 2 The knowledge, skills and experience that
More informationTakeON! YOUR MANAGEMENT MATTERS
How do we build our managers capability and confidence so they can lead their people to better performance? For more info on visit www.takeon.biz ON-Brand Partners 2012 1 TURNING TRADITIONAL MANAGER DEVELOPMENT
More informationCustomer Service. Dr. Bernie Sparks DA, MPA, CEIC. 21 st Century Leadership LLC
Customer Service Dr. Bernie Sparks DA, MPA, CEIC 21 st Century Leadership LLC C H I L L Communications Honesty Integrity Listening Leadership Dr. Bernie Sparks DA, MPA, CEIC 21 st Century Leadership LLC
More informationManaging When the Future Is Unclear
REPRINT H04QGH PUBLISHED ON HBR.ORG JANUARY 09, 2019 ARTICLE STRATEGIC THINKING Managing When the Future Is Unclear by Lisa Lai STRATEGIC THINKING Managing When the Future Is Unclear by Lisa Lai JANUARY
More informationFundamentals Of Effective Supervision. Starting Out: The Basics
Fundamentals Of Effective Supervision Starting Out: The Basics Starting out: The Basics How to learn the ropes quickly First impressions are important in your new role. Your initial days on the job will
More informationEmployment. Athletes Kit EMPLOYMENT THE IOC ATHLETE CAREER PROGRAMME HOW TO DISCOVER WHO YOU ARE HOW TO PREPARE FOR THE TRANSITION INTRODUCTION
EMPLOYMENT Employment INTRODUCTION HOW TO DISCOVER WHO YOU ARE HOW TO PREPARE FOR THE TRANSITION HOW TO PREPARE FOR THE WORKPLACE 1 Introduction The Employment pillar guides athletes in identifiying where
More informationLesson 4: Continuous Feedback
PURPOSE The purpose of Lesson 4 is to describe how effective performance management is critical to the DoD culture of high performance; identify trust behaviors between supervisors and employees that build
More informationBRINGING MORE HUMANITY TO RECOGNITION, PERFORMANCE, AND LIFE AT WORK
BRINGING MORE HUMANITY TO RECOGNITION, PERFORMANCE, AND LIFE AT WORK 2017 Survey Report EXECUTIVE SUMMARY Since Globoforce launched the WorkHuman movement, the concept of working human bringing more humanity
More informationTrainer Manual. Free Sample Exercise. Labor Relations Institute, Inc.
Trainer Manual Free Sample Exercise Labor Relations Institute, Inc. Welcome to Tripwire Training! Our objectives: Ø You will know the reasons employees sometimes trust third-party representation over a
More informationTEAM EMOTIONAL INTELLIGENCE SURVEY REPORT
TEAM EMOTIONAL INTELLIGENCE SURVEY REPORT SAMPLE TEAM February 24, 2013 For further information about Team Emotional Intelligence: www.geipartners.com www.eiworld.org GEI Partners & Ei World, 2013 This
More informationExcelling At The Workplace. Ebunoluwa Bolodeoku May
Excelling At The Workplace Ebunoluwa Bolodeoku May 10 2014 Outline 1 Why Do I Need to Excel At Work? 2 What Does It Mean To Excel At Work? 3 How Do I Excel At Work? 2 Why Do I Need to Excel At Work? 3
More informationThe Child and Youth Program: Leading the Way for a Bright Future
The Child and Youth Program: Leading the Way for a Bright Future Where We ve Been Over the last year and a half, LCYPCs/CYPCs have: Completed monthly reports Reviewed results from two years of field surveys
More informationCreating a Motivating Workplace Course Workbook. The National Food Service Management Institute The University of Mississippi
Creating a Motivating Workplace Course Workbook The National Food Service Management Institute The University of Mississippi 2011 This project has been funded at least in part with federal funds from the
More informationECI - Emotional Competency Inventory
TM ECI - Emotional Competency Inventory A Primer on Emotional Intelligence John Mitchell - KM Advisors ACC Chicago October 19, 2010 Hay & Emotional Intelligence Background: Competency Methodology McClelland,
More informationName: Date: Mentor: SHS Career Fair. The SHS Career Fair is an opportunity for students to meet with local employers to participate in job interviews.
Name: Date: Mentor: SHS Career Fair The SHS Career Fair is an opportunity for students to meet with local employers to participate in job interviews. The SHS Career Fair Activity can be used only once
More information2/6/2017. Presented by: Amanda Scott, OTD, OTR/L, BCG, CDP
Presented by: Amanda Scott, OTD, OTR/L, BCG, CDP Participants will be able to define emotional intelligence Participants will be able to identify areas of opportunity for improving emotional intelligence
More informationREAP Be Local Awards Empowering Employees Leader Award Application
REAP Be Local Awards Empowering Employees Leader Award Application At dogma, when you join the team, you become part of the family. This family is changing the lives of dogs. We are a team that believes
More informationBUILDING GOOD WORK RELATIONSHIPS
Making Work Enjoyable and Productive How good are the relationships that you have with your colleagues? According to the Gallup Organization, people who have a best friend at work are seven times more
More informationThe Importance of Influence
The Importance of Influence Definition: in flu ence (n) the capacity to have an effect on the character, development, or behavior of someone or something, or the effect itself. Synonyms: effect, impact
More informationDon t Manage, Lead: Become A Top Performing Manager
Think of all the challenges you face on a daily basis: Motivating teams who are harder to mold and direct than those in the past. Introducing new services more swiftly to keep up with competitors. Managing
More informationC-SUITE ON LOAN. Perspectives
C-SUITE ON LOAN Once a rarity, interim leaders are now urgently needed at companies around the world. Korn Ferry breaks down the skills of this special breed. 1 An interim leader is one of the most valuable
More informationEMOTIONALLY CHARGED HOW TO HANDLE SITUATIONS IN THE WORKPLACE
HOW TO HANDLE EMOTIONALLY CHARGED SITUATIONS IN THE WORKPLACE WE RE COMING TO YOUR AREA A skill-building communication workshop to help you remain cool under pressure and smoothly resolve tense situations
More informationBUILDING YOUR CAREER. Reaching your potential. Building your career 1
BUILDING YOUR CAREER Reaching your potential Building your career 1 At tesco we want you TO BUILD YOUR CAREER AND REACH YOUR POTENTIAL, IN A WAY THAT WORKS FOR YOU We want everyone to feel welcome and
More informationThe Fundamentals of Great Leadership
WHITE PAPER The Fundamentals of Great Leadership A guide on how to establish a strong leadership presence. If you ve put in the work to gain a leadership position, you may feel you ve made it and your
More informationManaging Difficult People and Problems. Copyright 2013 by Profiles International. Printed and bound in the United States of America. All rights reserved. No part of the report may be reproduced in any
More informationbuilding your career Reaching your potential
building your career Reaching your potential At Tesco we want you to build your career and reach your potential, in a way that works for you We want everyone to feel welcome and valued. We are proud to
More informationFINDING A JOB YOU LOVE:
FINDING A JOB YOU LOVE: myths and reality what business can learn from professional sport by nicolas nervi contents p3 p4 p6 p8 p10 p12 p13 Introduction Myth 1: You don t have to like your job to be good
More informationThe 10 Important Things To Be and Do
HOLDER A holder keeps something all the time, never lets it go, never drops it, and always hangs onto it. DIRECTION Direction tells you which way to go to get to where you want to be. TRUTH Truth is what
More informationCoaching. Coaching is unlocking people s potential to maximize their own performance. Introduction. The case for coaching. John Whitmore ACTION SHEET
ACTION SHEET Coaching Introduction Coaching is an increasingly popular development method, because of the positive difference it can make to personal and business performance. It can have many positive
More informationThe Four Building Blocks of High-Impact Leaders and High-Performance Organizations
The Four Building Blocks of High-Impact Leaders and High-Performance Organizations (n): influence Dr. Jason Brooks, PhD, MBA CEO and Founder The Catalyst Group Who is a leader? Show of Hands: Do you believe
More informationMentoring. Mentor Training
Mentor Training If you are not developing your people, who do you think is? BUSINESS CASE Develop a foundation for growth and development of high potentials in EAME Create a strong pipeline of leadership
More informationWHAT DIFFERENTIATES A SITUATIONAL LEADER?
WHAT DIFFERENTIATES A SITUATIONAL LEADER? What Differentiates the Situational Leader? Business success in our global, dynamic and competitive marketplace requires agile leaders who can skillfully lead
More informationcourse guide
course guide 2018-19 contents About GO!... 1 Personal Development Courses... 3 Body Language... 3 Building Relationships and Personalities... 3 Confidence and Assertiveness... 4 Emotional Intelligence...
More information3 Components to High-Performing Healthcare Facilities: Data, Communication & Engagement
3 Components to High-Performing Healthcare Facilities: Data, Communication & Engagement 3 COMPONENTS TO HIGH-PERFORMING HEALTHCARE FACILITIES: Data, Communication & Engagement As healthcare leaders seek
More informationMonitoring individual performance
Monitoring individual performance Does each member of your team perform the tasks allocated to them? Does each member of your team perform to the standard required? What can you do to monitor performance
More informationEtiquette & Respect. Etiquette & Respect. A Little Respect Goes a Long Way
A Little Respect Goes a Long Way Etiquette is defined as the forms, manners, and ceremonies established by convention as acceptable or required in social relations, in a profession, or in official life.
More informationEnsure Your UNC Charlotte
Ensure Your Success @ UNC Charlotte Welcome to the Campus Community! Introduction The purpose of this information is to provide new employees with best practices for success in their role at UNC Charlotte.
More informationBringing employment first to scale Integrating the evidence for a comprehensive model for change. AUCD Annual Conference November, 2015
Bringing employment first to scale Integrating the evidence for a comprehensive model for change AUCD Annual Conference November, 2015 Employment and Day Supports IDD Agencies: Nation 700,000 600,000
More informationPRODUCTIVITY, PERFORMANCE AND THE HEALTHY WORKPLACE
PRODUCTIVITY, PERFORMANCE AND THE HEALTHY WORKPLACE Objectives: Identify productivity measures Identify individual performance measures Integrate productivity and performance measures for a healthy workplace
More informationHow to Make the Most of Your Mentoring Experience: A Practical Guide for a Successful Partnership
How to Make the Most of Your Mentoring Experience: A Practical Guide for a Successful Partnership The official guide of the Senior Executive Association and the Young Government Leaders Mentoring Partnership
More informationChapter 1: The Next Transition. Chapter 1. The Next Transition
Chapter 1: The Next Transition 1 Chapter 1 The Next Transition! CONTINUING TO GROW! Congratulations! You have completed the Relationship Phase of the Helpathy Group program and are now ready to embark
More informationCOACHING USING THE DISC REPORT
COACHING USING THE DISC REPORT TAKING THE NEXT STEP Congratulations! You ve taken the first vital step in showing that you are a champion in your organization that wants to make a difference. Your employees
More informationThe 10 Core Values of Zappos
The 10 Core Values of Zappos Core values are what support the vision, shape the culture and reflect what the company values. They are the essence of the company s identity the principles, beliefs or philosophy
More informationEMPLOYEE ENGAGEMENT How to Take Action as a Manager
EMPLOYEE ENGAGEMENT How to Take Action as a Manager What is Employee Engagement? Employee engagement is the strength of mental and emotional connection employees feel toward their places of work. Employee
More informationManagers at Bryant University
The Character of Success for Managers at Bryant University Interviewing Guide (Revised 8/25/04) Career Strategies, Inc. Boston, MA A New Approach to Interviewing for Managers at Bryant University An interviewer
More informationSupervising for Employee Engagement
Supervising for Employee Engagement Lisa Negstad Negstad Consulting LLC www.negstadconsulting.com lisa@negstadconsulting.com 763 567-1205 Do Happier People Work Harder? Companies Do Well if Workers Feel
More informationTalentC-People Services Inc Baird Street North Regina,Saskatchewan. Canada S4X 3B6
TalentC-People Services Inc. 1222 Baird Street North Regina,Saskatchewan. Canada S4X 3B6 Disengaged Engaged Employees The Impact on a Mentoring Culture Doug Lawrence TalentC - People Services Inc. Agenda
More informationAPIC Chapter: 12 th Annual Day at the Beach
APIC Chapter: 12 th Annual Day at the Beach August 11, 2015 Helen Ojeda, Sr. Organizational Effectiveness Consultant UC Irvine Medical Center Human Resources Today s Agenda 1. Welcome & Overview What is
More informationCoaching to Improve Performance
Coaching to Improve Performance Peter Stark Jane Flaherty Copyright 2014 by Peter Stark and Jane Flaherty Published by: HRD Press, Inc. 22 Amherst Road Amherst, MA 01002 800-822-2801 ISBN 978-1-61014-327-1
More informationManaging Conflict & Difficult People/Situations
Managing Conflict & Difficult People/Situations SANDRA PLENSKI ASSOCIATE DIRECTOR OF BUSINESS OPERATIONS UC Hastings College of the Law Bursar s Conference-April 2017 Ponte Vedra Beach, Florida Does it
More informationINTERNSHIP STARTER HANDBOOK For Community Providers
OFFICE OF INTERNSHIPS INTERNSHIP STARTER HANDBOOK For Community Providers Thank you for your interest in partnering with California State University San Marcos to provide internship opportunities to CSUSM
More informationThose in Central Service (CS) management and leadership positions must acquire and effectively use a wide range of basic on-the-job competencies.
Lesson No. CHL 349 (Supervisory Continuing Education - SCE) Sponsored by: by Jack D. Ninemeier, Ph.D. Professor Emeritus The Eli Broad Graduate School of Management Michigan State University How To Be
More information