NOT PROTECTIVELY MARKED JOB DESCRIPTION

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1 JOB DESCRIPTION APPENDIX D Before completing this form, please read the BTP Guide to writing job descriptions for Police Staff roles Appendix B to the SOP. A. POST DETAILS: Job Title: Head of Transformation Current Grade: C004 Department: Corporate Resources Area: A Division - FHQ Reports To: Director of Capability and Resources No of Posts: 1 B. PURPOSE OF THE POST: Why the post exists and what it has to achieve Drive the BTP Transformation Programme to realize Force improvement. On behalf of DoCR, act as the principal, day to day, integrator of Force wide activity to transform the Force. Working in close cooperation with the Chief Officer Group, functional heads, and SROs, responsibilities to include: Integrate the programmes and projects that collectively deliver transformation Produce the management information that visualizes and coordinates transformation Deputy Chair of the Digital Transformation Board, supporting DoCR and ACC Newton as co-chairs Manage reporting for: o Milestones o Capability steps o Risks o Opportunities o Benefits o Efficiencies o Measures of effect Direct supporting working groups and workstreams as appropriate Ensure horizon scanning to identify risks and exploit operational, technical, collaborative, commercial opportunities Ensure the highest level of situational awareness across the Force to ensure that transformational changes are embedded culturally, operationally, and procedurally Page 1 of 6

2 C. DIMENSIONS OF THE POST The key statistics associated with the post Financial Direct or Non-Direct No budgets are controlled directly by the jobholder.. Staff Responsibilities Direct or Non-Direct Direct Business Change Managers. Success lies in the ability to coordinate and influence senior and junior stakeholders over whom the post holder may not have direct management responsibility Any Other Statistical Data BTP is a national organization with approximately 5000 police officers and staff. Force Revenue Budget - 258M.Capital Budget 11.6M D. PRINCIPAL ACCOUNTABLITIES: What the job is accountable for and required to deliver Reporting to the Director of Capability and Resources: The Transformation of the Force visible, sustainable, embedded and enabling continuous improvement Integrated delivery of subordinate milestones Auditable benefits and efficiencies Auditable measures of effect (proof points) Page 2 of 6

3 E. DECISION MAKING: Make decisions The job holder will make significant decisions: The alignment of the transformation programme activity Measures to mitigate risks and exploit opportunities Chair subordinate boards as directed by the Director of Capability and Resources Significant say in decisions The job holder will have a significant say in the strategic direction and delivery of the transformation programme across the entire BTP. F. CONTACT WITH OTHERS: The frequent contacts the post holder has with others and for what purpose Internal Chief Constable; Director of Corporate Resources; Chief Officer Group; Senior Officers and Police Staff, BTPA. At a senior and strategic and tactical level via corporate meeting structures eg Service Executive Board. Member of the Capability and Resources SLT External The post holder is required to represent BTP at external meetings, conferences etc. The work of the post holder will involve extensive liaison with senior officers, police and police staff managerial and non-managerial staff from Home Office police forces and railway businesses. It includes extensive liaison with central government departments, civil servants and politicians. A critical role is to benchmark the BTP transformation programme, identify risks and opportunities, collaboration options and draw in best practice. This should be sought both internal and external to Police. The nature of the work involves constant contact with the following bodies on a local, regional and national basis: Home Office HMIC (England & Wales and Scotland) Department for Transport Audit Commission Home Office and Non-Home Office Police Forces College of Policing APCC NPCC National Audit Office Crown Prosecution Service CIPFA Train Operating Companies Office of the Rail Regulator Network Rail Transport for London Other sectors, agencies, professional and academic bodies Page 3 of 6

4 G. REQUIREMENTS: The skills, knowledge, experience, qualifications and training required to perform the job. Essential Criteria: Qualifications and Training: Experience: Significant evidenced experience in delivering complex transformation. This should encompass: Cultural change Technology enabled transformation Auditable business and financial benefits and efficiencies Skills: Outstanding planning, programming and leadership skills to knit together and align a complex change programme An innovative approach that seeks continuous improvement irrespective of the source of best practice - with the procedural skills to embed this within the organisation as a sustainable approach A detailed understanding of technology enabled transformation. First class formal and informal oral and written communication skills which inspire credibility both internally and externally with strong presentation skills and skills in delivering complex verbal and written reports to a diverse range of people/large groups of people in a variety of settings Ability to work as part of a corporate team and able to demonstrate and contribute to corporate cohesiveness with proven leadership and excellent team management skills, with the ability to stimulate thinking and action in others Evidence of strong personal drive, including high levels of resilience and determination and an ability to anticipate and overcome obstacles to deliver results and demonstrable evidence of the ability to make complex judgments and decisions and to challenge current thinking in a fast moving environment Ability to communicate a clear vision and strategic priorities for the future and motivate others to work towards this vision. Ability to persuade and motivate people from a range of organisations and disciplines, to work towards a shared vision. Ability to negotiate and influence people on highly complex, sensitive or contentious issues within a context of conflicting priorities and where significant barriers to change, acceptance and understanding may need to be overcome Proven ability to utilise a variety of tools and techniques in planning, organisational change, analysis, diagnosis, re-design, implementation, evaluation and performance improvement (e.g. balanced scorecard, lean thinking, PRINCE2, MSP, EFQM, stakeholder segmentation, zero based budgeting, process improvement techniques etc). Knowledge: Page 4 of 6

5 A well developed understanding of organizational culture and dynamics when undergoing or implementing change. Desired Criteria: Qualifications and Training: Experience: Experience in a complex public sector environment. Work in a role which was customer facing or involved customer service. Skills: Knowledge: H. ANY ADDITIONAL INFORMATION: Information relevant to the role, including any particularly challenging/ difficult aspects of the job. If competencies have been developed for this post, these can be listed here. The Head of Transformation is a unique and specialist position within the BTP. The Transformation Programme requires significant leadership across the organization with negotiation and influencing at all levels both internally and externally. It requires the post holder to turn the concept of organizational change into tangible and deliverable reality which will affect the service delivery of the BTP in the future. Within this the post holder must embed organizational learning and continuous improvement to constantly demonstrate adding value to the force. The post holder must be positioned in terms of seniority and reputation with external bodies such as College of Policing; Home Office, Dept for Transport; Train Operating Companies amongst others to ensure they are exposed to current thinking in terms of policing; the political landscape and the business environment. The post holder must be qualified in terms of professional qualifications and experienced in managing and operating across the spectrum from the strategic to the tactical delivery. The post holder must have the gravitas and reputation to deliver high value projects and initiatives in a pressurized environment. He/she will require exceptional ability to manage senior stakeholders to buy into the programme and match it with their priorities and the overall Blue Print of the BTP. This will require tact, diplomacy and sensitivity, critical issues when dealing with sponsors of the programme such as the Chief Constable and Director of Capability and Resources. The post holder must have the ability to co-ordinate a programme that has many strands and will develop further strands in the future and ensure these are strategically joined up for maximum effect. With the ability to be robust and politically astute in recommending changes to strands that are not under the direct influence of the post holder. I. AUTHORISATION DETAILS: Prepared By: Authorised By: Date: Date: Page 5 of 6

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