CITY & GUILDS SCOTLAND EMPLOYEE TRAINING ACCREDITATION

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1 CITY & GUILDS SCOTLAND EMPLOYEE TRAINING ACCREDITATION A GLOBALLY RECOGNISED BENCHMARK OF QUALITY FOR IN-HOUSE TRAINING PROGRAMMES START >

2 WHO WE ARE City & Guilds is one of the world s largest learning and skills businesses. Voted an education Superbrand by Britsh consumers, over 2 million people a year train with City & Guilds. We offer more than 5,000 qualifications across 28 industries, working with over 10,000 companies and training providers worldwide. City & Guilds is committed to innovation finding new ways to support employers and the economy. We believe that skills can change the world. EMPLOYEE TRAINING ACCREDITATION SERVICE The Accreditation service from City & Guilds is a globally recognised benchmark of quality for in-house training courses. We work with companies worldwide to accredit their training, which results in improved quality and more motivated employees. You need to know that your training is being delivered to the highest standard, every time. City & Guilds Accreditation translates 130 years of quality assurance expertise into a global Accreditation benchmark that we will work with you to reach. Your Accreditation from City & Guilds is a mark of quality that represents best practice in workplace training. I M PROUD AND DELIGHTED TO LAUNCH OUR OWN BESPOKE TRAINING PROGRAMME, ESPECIALLY AS WE VE SECURED THE MUCH SOUGHT AFTER CITY & GUILDS ACCREDITATION. OUR PROGRAMME, WHICH IS DESIGNED TO MEET THE SPECIFIC NEEDS OF OUR BUSINESS, PLACES OUR DRIVER TRAINING AT THE FOREFRONT OF THE BUS INDUSTRY AND LAYS THE FOUNDATIONS FOR FURTHER PROGRESS GILES FEARNLEY, MANAGING DIRECTOR, FIRST BUS

3 ACCREDITATION SERVICE The City & Guilds Accreditation benchmark is designed with you in mind. Working with City & Guilds Quality Consultants, you can use the framework to achieve a range of training priorities from increasing efficiency to managing quality. You ll gain unique insights from our Quality Consultants and undertake a journey that you ll value from the day you start, to the day you achieve City & Guilds Accreditation. Appropriate organisation governance and management structure PROGRAMME STRUCTURE AND ASSESSMENT Robust and valid training programme and assessment method Fit-for-purpose training and assessment materials Policies and procedures in place to support the entire learning experience Appropriate management of organisation and programme data EMPLOYEE AND DATA MANAGEMENT Effective employee support provision Documented assessment accessibility Auditable management of employee data and results ACCREDITATION BENCHMARK Appropriate physical delivery resources Skilled and experienced delivery staff Relevant programme delivery model Robust internal and external quality assurance management system Effective evaluation and self-assessment DELIVERY AND RESOURCES

4 WHY ACCREDITATION OPTIMISE YOUR TRAINING PROCESSES Through our quality assurance expertise and experience, we ll ensure that your training is designed to deliver planned outcomes in a consistent and standardised way, across multiple regions and locations every time it s delivered You ll receive expert, third party input into your training processes, mapped against our benchmark. Our consultants are Learning & Development professionals, each with a high level of expertise and a passion for training and quality assurance DEMONSTRATE YOUR BENCHMARK QUALITY The external validation of City & Guilds Accreditation will prove the quality of your training and provide a tangible demonstration of your investment in skills City & Guilds Accreditation demonstrates the benchmark quality of your in-house training to stakeholders, customers and employees INSPIRING CONFIDENCE Your employees will receive a co-branded certificate upon completion of the Accredited training, making them more motivated to implement learning Using the City & Guilds Accreditation will enhance your employee value proposition, helping you retain and attract the best talent EXPERT SUPPORT You ll have 12 months of continuous support through direct access to your City & Guilds Quality Consultant and working through the Accreditation process will build the competencies of your training team 98% OF EMPLOYERS USING A CITY & GUILDS ACCREDITATION RENEW EVERY YEAR BECAUSE OF THE BENEFITS IT BRINGS TO THEIR ORGANISATION

5 HOW IT WORKS City & Guilds Accreditation follows a simple eight-step process: 1. UNDERSTAND YOUR CHALLENGES The first step is to meet with our Business Innovation Consultant so that we can understand your business and training strategy. 2. SOLUTION CITY & GUILDS ACCREDITATION We ll determine the best way in which City & Guilds can support your training strategy. 3. OVERVIEW OF TRAINING You ll provide us with an overview of the training that would benefit from the Accreditation process. 5. FORMAL ACCREDITATION Our Quality Assessor will validate that your training meets our global benchmark. You ll then be formally awarded the City & Guilds Accreditation mark of quality. 4. CONSULTANCY Our Quality Consultant will work with you and your teams to review your training against our global benchmark and develop your systems and processes as required. 6. TRAINING The newly Accredited training will run throughout the business. Employees will receive co-branded certificates. 7. ONGOING SUPPORT You ll have ongoing contact with your Quality Consultant for continuous improvement, plus access to City & Guilds resources. 8. ANNUAL REVIEW We ll meet with you annually to discuss your strategy and training goals and to ensure that your existing and proposed training continues to meet the benchmark for Employee Training Accreditation.

6 WHAT NEXT? The first stage is a no-obligation meeting with our Business Innovation Consultant during which you ll be able to discuss your training strategy, goals and challenges. We will take you through the step-by-step process to achieve the City & Guilds Employee Training Accreditation. SAINSBURY S IS ABSOLUTELY COMMITTED TO GIVING ALL OF OUR COLLEAGUES THE OPPORTUNITY TO DEVELOP AND LEARN NEW SKILLS, DESPITE THE CHALLENGING CLIMATE. THE CITY & GUILDS ACCREDITATION RECOGNISES THE HIGH STANDARDS THAT WE HAVE SET AT THE COLLEGES, AND WE CAN ALREADY SEE HOW OUR CUSTOMERS ARE BENEFITING FROM IMPROVED SERVICE AND QUALITY FROM OUR NEWLY TRAINED COUNTER COLLEAGUES SAINSBURY S Find out more, and view our collection of case studies, at or accreditationscotland@cityandguilds.com Every effort has been made to ensure that the information contained in this publication is true and correct at the time of publication. However, City & Guilds products and services are subject to continuous development and we reserve the right to change products and services from time to time. City & Guilds cannot accept responsibility for any loss or damage arising from the use of information in this publication The City and Guilds of London Institute. All rights reserved. City & Guilds is a trademark of The City & Guilds of London Institute. City & Guilds is a registered charity (charity number ) established to promote education and training.

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