Workplace. State of the American. The State of the American Workplace ANNAMARIE MANN. Workplace Analytics Practice Manager
|
|
- Elvin Rogers
- 6 years ago
- Views:
Transcription
1
2 The State of the American Workplace State of the American ANNAMARIE MANN Workplace Workplace Analytics Practice Manager 2 Copyright 2017 Gallup, Inc. All rights reserved.
3 The key to an organization s growth has been and always will be its workforce. - Gallup s State of the American Workplace report 3
4 Inside the State of the American Workplace Report U.S Workers: Increasingly Confident and Ready to Leave Do Employees Want What Your Workplace Is Selling? The Real Truth About Benefits and Perks The Competitive Advantage of Engaging Employees A Shift in Managing Performance A Closer Look at the 12 Elements of Engagement Making Sense of Matrixed Teams The Changing Place and Space of Work Employee Engagement: A Snapshot 4 Copyright 2017 Gallup, Inc. All rights reserved.
5 5 Copyright 2017 Gallup, Inc. All rights reserved. The Workplace Is Changing
6 Discussion Take a moment to talk with a neighbor What has changed in your in the last five years? - organization - workforce - self 10-Second Introduction 1. Name 2. Hospital or Organization 3. Role or Area of Focus 4. Biggest change in last five years 6 Copyright 2017 Gallup, Inc. All rights reserved.
7 Employee Expectations are Shifting What employees want and need THE PAST LEADER AS COACH OUR FUTURE My Paycheck My Satisfaction My Boss My Annual Review My Weaknesses My Job My Purpose My Development My Coach My Ongoing Conversations My Strengths My Life 7
8 An Urgent Need for Leadership Action Only 22% of employees strongly agree that the leadership of their organization has a clear direction for the organization. Only 15% of employees strongly agree that the leadership of their organization makes them enthusiastic about the future. Only 13% of employees strongly agree that the leadership of their organization communicates effectively with the rest of the organization. 8 Copyright 2017 Gallup, Inc. All rights reserved.
9 33% ENGAGED 51% NOT ENGAGED 16% ACTIVELY DISENGAGED Majority of U.S. Employees Are Not Engaged Data from January-September Copyright 2017 Gallup, Inc. All rights reserved.
10 Engaged Employees A Crisis of Engagement 100% 90% 80% 70% Best Practice Orgs 70% 60% 50% 40% 30% 26% 30% 30% 28% 29% 38% 30% 30% 29% 28% 28% 29% 30% 30% 31% 32% 33% U.S. 20% 26% 12% 13% 14% 14% 15% 17% 10% 0% Gallup Daily Tracking Copyright 2017 Gallup, Inc. All rights reserved.
11 Workers Are Feeling More Optimistic Employees Are Hyper Connected Workforce Demographics Are Changing The Workplace Is Changing Performance Management Is Evolving 11 Copyright 2017 Gallup, Inc. All rights reserved.
12 U.S. Workers Are Feeling More Optimistic About the Job Market 12 Copyright 2017 Gallup, Inc. All rights reserved.
13 Americans Are Feeling Better About the Job Market and What It Has to Offer Gallup U.S. Job Creation Index Now Is a Good Time to Find a Quality Job % 42% 13 Copyright 2017 Gallup, Inc. All rights reserved.
14 Employees Are Looking and Leaving 51% of employees say they are actively looking for a new job or watching for openings. 14 Copyright 2017 Gallup, Inc. All rights reserved.
15 Employees Are Looking and Leaving 51% of employees say they are actively looking for a new job or watching for openings. 35% of workers report changing jobs within the past three years. 15 Copyright 2017 Gallup, Inc. All rights reserved.
16 Employees Are Looking and Leaving 51% of employees say they are actively looking for a new job or watching for openings. 35% of workers report changing jobs within the past three years. 91% of employees say they left their employer the last time they switched jobs. 16 Copyright 2017 Gallup, Inc. All rights reserved.
17 Employees Look for Fit to Role, Culture and Life Five most important attributes employees consider when deciding whether or not to take a job with a different organization % WHO SAY THESE FACTORS ARE VERY IMPORTANT 1. the ability to do what they do best (60%) 2. greater work-life balance and better personal well-being (53%) 3. greater stability and job security (51%) 4. a significant increase in income (41%) 5. the opportunity to work for a company with a great brand or reputation (36%) 17 Copyright 2017 Gallup, Inc. All rights reserved.
18 Development is A Critical Key in Retaining Employees Career pathing and career trajectories help paint a vision for the future, but many employees aren t willing to wait for that future. When offering opportunities to learn and grow, don t just offer training courses. Co-develop career and personal development goals Help employees identify the growth they are experiencing on the job Provide opportunities to grow within the role Advocate for your employees Managers have a unique opportunity to help their employees visualize both current and future growth opportunities. 18 Copyright 2017 Gallup, Inc. All rights reserved.
19 Employees Are Hyper Connected Elevating the Importance of Their Experience 19 Copyright 2017 Gallup, Inc. All rights reserved.
20 20 What happens internally spreads externally
21 Employees Rely on the Opinions of Others to Inform Their Employment Decisions PLEASE INDICATE THE EXTENT TO WHICH YOU USE OR HAVE USED THE FOLLOWING RESOURCES TO LEARN ABOUT JOB OPPORTUNITES. SOMETIMES, OFTEN OR ALWAYS USE % Websites of the organizations you have interest in 77 Referrals from current employees of an organization 71 Suggestions from family members or friends 68 Online job sites (e.g., Monster, CareerBuilder) 58 Publications or online sources in your professional field 57 General web search (e.g., using Google, Bing, Yahoo) 55 Professional network site (e.g., LinkedIn) 47 Professional or alumni organization 41 News media (e.g., ads in newspapers or magazines, TV or radio ads, news reports) Copyright 2017 Gallup, Inc. All rights reserved.
22 Majority of Employees Are Indifferent About Their Work and Workplace 18% 21% 33% of employees strongly agree that employees who perform better grow faster at their organization of employees strongly agree that their performance is managed in a way that motivates them to do outstanding work of employees are engaged in their work 22 Copyright 2017 Gallup, Inc. All rights reserved.
23 23 Copyright 2017 Gallup, Inc. All rights reserved. The Competitive Advantage of Engaging Employees
24 Engagement Elements That Drive Performance Q01. Q04. Q07. Q10. I know what is expected of me at work. Q02. I have the materials and equipment I need to do my work right. In the last seven days, I have received recognition or praise for doing good work. Q05. My supervisor, or someone at work, seems to care about me as a person. At work, my opinions seem to count. Q08. The mission or purpose of my company makes me feel my job is important. I have a best friend at work. Q11. In the last six months, someone at work has talked to me about my progress. Q03. At work, I have the opportunity to do what I do best every day. Q06. There is someone at work who encourages my development. Q09. My associates or fellow employees are committed to doing quality work. Q12. This last year, I have had opportunities at work to learn and grow. 24 Copyright , 2017 Gallup, Inc. All rights reserved.
25 Ongoing Changes Affect the Role of Management in Meeting Basic Needs Needs Clear expectations Materials and equipment Do what I do best Recognition Cared about as a person Development Opinions count A mission or purpose Committed coworkers Strong social bonds Progress discussions Learning and growth Changes Digitization Mobile technology Matrix Flexible scheduling Remote working Job hopping Contingent workers 25 Copyright , 2017 Gallup, Inc. All rights reserved. The Gallup Q 12 items are Gallup proprietary information and are protected by law. You may not administer a survey with the Q 12 items or reproduce them without written consent from Gallup.
26 Publicly traded organizations that received the Gallup Great Workplace Award experienced 4 TIMES HIGHER GROWTH IN EARNINGS PER SHARE (EPS) than that of their competitors over the same period of time. 26 Copyright 2017 Gallup, Inc. All rights reserved.
27 The Staggering Cost of Active Disengagement Gallup estimates that actively disengaged employees cost the U.S. $483 billion to $605 billion each year in lost productivity. 27 Copyright 2017 Gallup, Inc. All rights reserved.
28 Divide in Approaches to Employee Engagement CONVENTIONAL THINKING: STRATEGIC THINKING: Survey or program Emphasis on data and scores Favorability Isolated Happiness vs. Ongoing performance management Developing employees and managers High-bar performance predictor Integrated Ownership and well-being 28
29 Group Discussion Discuss the following questions: How are the changes in your workplace impacting the engagement and performance of your employees? What adjustments have you made to replicate best practices in and across your organization? 29 Copyright 2017 Gallup, Inc. All rights reserved.
30 Workforce Demographics Are Changing Creating Untapped Opportunities 30 Copyright 2017 Gallup, Inc. All rights reserved.
31 The Workplace is Becoming Increasingly Diverse Millennials account for the largest generation in the workforce. 38% of the U.S. Workforce This percentage will continue to climb as baby boomers retire. 31 Copyright 2016 Gallup, Inc. All rights reserved.
32 Understanding Millennials Unattached Unconstrained Idealistic Connected Everything in your organization, from performance to servicing your customers to stock price, depends on deepening your understanding of how millennials live, work and spend their money. 32 Copyright 2017 Gallup, Inc. All rights reserved.
33 Millennials Are The Most Racially and Ethnically Diverse Generation Organizations are not as homogenous as they once were MILLENNIALS GEN XERS BABY BOOMERS TRADITIONALISTS Identify as Non-Hispanic White 54% 64% 77% 85% Identify as Hispanic, Non-Hispanic Black, Asian, Other and Undesignated MILLENNIALS 47% GEN XERS 36% BABY BOOMERS 23% TRADITIONALISTS 15% 33 Copyright 2016 Gallup, Inc. All rights reserved.
34 Millennials Have Received the Most College Education Level of Education Some College MILLENNIALS GEN XERS BABY BOOMERS TRADITIONALISTS 26% 23% 24% 21% College Graduate MILLENNIALS* GEN XERS BABY BOOMERS TRADITIONALISTS 21% 20% 17% 11% *Based on millennials ages 21 and older 34 Copyright 2016 Gallup, Inc. All rights reserved.
35 The Least Engaged Generation 71% 55% of millennials are simply not engaged in the workplace. of millennials are either not engaged or actively disengaged in the workplace. 16% of millennials are actively disengaged in the workplace. 35 Copyright 2017 Gallup, Inc. All rights reserved.
36 21% 6 in 10 50% have changed jobs within the last year. are open to different job opportunities. plan to be with their company one year from now. Millennials as Job-Hoppers 36 Copyright 2017 Gallup, Inc. All rights reserved.
37 Clarify Expectations and Priorities Have Ongoing Feedback and Communication Provide Opportunities to Learn and Grow How to Engage and Leverage Your Millennial Workers Create Accountability and Purpose 37 Copyright 2017 Gallup, Inc. All rights reserved.
38 Performance Management is Evolving Creating a Shift in How Employees Need to be Managed 38 Copyright 2017 Gallup, Inc. All rights reserved.
39 21% of employees strongly agree their performance is managed in a way that motivates them to do outstanding work.
40 A Disruption in Traditional Performance Management Two Forces DISAPPOINTING RETURN ON INVESTMENT CHANGES IN THE WORKFORCE Costly to the organization Disengaging Does not improve performance Serves as a barrier to development Constant changes in technology Globalization Overwhelming information flow Changes in the workforce 40 Copyright 2017 Gallup, Inc. All rights reserved.
41 Traditional Approaches Rely Too Heavily on The Annual Evaluation The Five Pitfalls of the Annual Review As Gallup studied the annual review, it found five flaws in the traditional annual performance review approach. Gallup s analysis reveals that employees aversions to ratings, rankings and manager judgment are strongly tied to five obstacles: 1 Infrequent Feedback Lack of Clarity Manager Bias Adverse Reactions to Evaluation and Feedback Misplaced Focus on Pay Incentives 41 Copyright 2017 Gallup, Inc. All rights reserved.
42 The Current State of Performance Management UNIFORMED MANAGERS 34% of employees strongly agree that their manager knows what projects and tasks they are working on INEFFECTIVE PERFORMANCE COACHING DISENGAGING PERFORMANCE REVIEWS 23% of employees strongly agree that their manager provides meaningful feedback to them 14% of employees strongly agree that their performance reviews inspire them to improve 42 Copyright 2017 Gallup, Inc. All rights reserved.
43 Key Reasons Why Performance Management is Suffering Many employees are not motivated to perform to their full potential. 1 Unclear and misaligned expectations 2 Ineffective and infrequent feedback 3 Unfair evaluation practices and misplaced accountability 43 Copyright 2017 Gallup, Inc. All rights reserved.
44 Effective performance management must equip, inspire and improve performance. 44 Copyright 2017 Gallup, Inc. All rights reserved.
45 The Shift to Performance Development Traditional Performance Management Occurs annually Evaluations are based on performance ratings Focused on fixing or addressing weaknesses Top-down cascading of goals from leaders to individual contributors Primarily evaluates past behaviors Top down, led by manager Aimed at comparing employees for sake of compensation Gallup s Approach to Performance Development Continual performance conversations Progress reviews based on clear expectations and accountability Focused on leveraging strengths Aligning individual goals with team goals and organization s objectives Coaching focused on recognizing successes and reaching future achievements Collaboration between manager and employee Aimed at individualizing expectations and development 45 Copyright 2017 Gallup, Inc. All rights reserved.
46 Gallup s Performance Development Cycle 46 Copyright 2017 Gallup, Inc. All rights reserved.
47 Coaching Conversations Roadmap Five Conversations That Drive Performance Establish Expectations Lead Ongoing Coaching Conversations Create Accountability 1 Role and Relationship 2 Quick Orientation Connect Check-In Developmental Coaching Progress Review CULTIVATING INDIVIDUALIZED DEVELOPMENT Ongoing Coaching Conversations should be frequent, focused, and future-oriented. Conversations should address expectations, successes and barriers. 47 Copyright 2017 Gallup, Inc. All rights reserved.
48 Examples of How Organizations Are Beginning the Transformation Assessing the current state within the company Introducing new manager development curriculum and expectations Multiple Paths Adjusting performance metrics and management practices for critical roles Full Scale Transformation 48 Copyright 2017 Gallup, Inc. All rights reserved.
49 49 Copyright 2017 Gallup, Inc. All rights reserved. The Workplace Is Changing
50 50 Copyright 2017 Gallup, Inc. All rights reserved. Q&A
51 Copyright Standards This document contains proprietary research, copyrighted materials and literary property of Gallup, Inc. It is for the guidance of your organization only and is not to be copied, quoted, published or divulged to others outside your organization. All of Gallup, Inc. s content is protected by copyright. Neither the client nor the participants shall copy, modify, resell, reuse or distribute the program materials beyond the scope of what is agreed upon in writing by Gallup, Inc. Any violation of this Agreement shall be considered a breach of contract and misuse of Gallup, Inc. s intellectual property. This document is of great value to Gallup, Inc. Accordingly, international and domestic laws and penalties guaranteeing patent, copyright, trademark and trade secret protection safeguard the ideas, concepts and recommendations related within this document. No changes may be made to this document without the express written permission of Gallup, Inc. Gallup, CliftonStrengths, Gallup Panel and Q 12 are trademarks of Gallup, Inc. All rights reserved. All other trademarks and copyrights are property of their respective owners. The Q 12 items are Gallup proprietary information and are protected by law. You may not administer a survey with the Q 12 items or reproduce them without written consent from Gallup. Copyright Gallup, Inc. All rights reserved. 51 Copyright 2017 Gallup, Inc. All rights reserved.
Creating Thriving Schools During a Teacher Shortage
Creating Thriving Schools During a Teacher Shortage SHANE MCFEELY, PH.D. Senior Workplace and Education Researcher Gallup JONI BOOTH Senior Education Consultant Gallup What is the teacher shortage problem?
More informationWHY EMPLOYEE ENGAGEMENT MATTERS. Kathy Bowersox
WHY EMPLOYEE ENGAGEMENT MATTERS By Kathy Bowersox Are your employees engaged? Do you know if they are? Do you care? How relevant is employee engagement in terms of business success? In a word, VERY! If
More informationThe New Workforce ESSENTIAL INSIGHTS FOR EFFECTIVE ENGAGEMENT AND COACHING OF THE MILLENNIAL MINDSET PRESENTED BY JOSH ALLISON, CUDE
The New Workforce ESSENTIAL INSIGHTS FOR EFFECTIVE ENGAGEMENT AND COACHING OF THE MILLENNIAL MINDSET PRESENTED BY JOSH ALLISON, CUDE Transformational Cultural Shift By 2020, One in three adults will be
More informationYour Guide + Workbook to. Developing Employees Into Leaders
Your Guide + Workbook to Developing Employees Into Leaders ONLY 13% of companies say they do an excellent job developing leaders at all levels. Yikes. The most successful companies don t recruit leaders.
More informationENGAGE BY STAGE. Research Report. Understanding how career stage affects employee engagement
ENGAGE BY STAGE Research Report Understanding how career stage affects employee engagement BEYOND AGES: Engaging Employees at All Career Stages While companies tend to default to age as the driver in engaging
More informationEmployee Engagement. What s Your Engagement Ratio?
Employee Engagement What s Your Engagement Ratio? Copyright 2008 Gallup, Inc. All rights reserved. Gallup, CE 11, Q 12, HumanSigma, The Gallup Path, Gallup University, and Gallup Press are trademarks of
More informationStrengths. Opportunities. Engaged Not Engaged Actively Disengaged Engagement Index Ratio: % 61% 10%
Summary Grand Mean Respondents Current Mean Last Mean Mean Percentile Rank Strengths Current Mean 109 3.81 NA 31 Q1: Learn and Grow 4.9 Q05: Cares About Me 4.18 Opportunities Q03: Opportunity to do Best
More informationThe New Workforce ESSENTIAL INSIGHTS FOR EFFECTIVE ENGAGEMENT AND COACHING OF THE MILLENNIAL MINDSET. September, 2016 Las Vegas, Nevada
The New Workforce ESSENTIAL INSIGHTS FOR EFFECTIVE ENGAGEMENT AND COACHING OF THE MILLENNIAL MINDSET September, 2016 Las Vegas, Nevada PRESENTED BY JOSH ALLISON, CUDE Oh hi, nice to meet you! Horizon
More informationEmployee Engagement Leadership Workshop
Employee Engagement Leadership Workshop Turning employee feedback into results Developed for: Presented by: Copyright 2010, DecisionWise, Inc. All rights reserved. No part of this publication may be reproduced,
More informationMotivating the Millennial Knowledge Worker First Edition
Assessment Motivating the Millennial Knowledge Worker First Edition Complete this book, and you ll know how to: 1) Implement proactive strategies that address the Millennials motivational need for increased
More informationThe Value of Employee Engagement. A Guide to Discovering the Business Impact of High-Engagement Employees
A Guide to Discovering the Business Impact of High-Engagement Employees Introduction Today s business leaders are faced with many challenges brought on by recent economic, technological, demographic, and
More informationAMPLIFYING EMPLOYEE ENGAGEMENT & PRODUCTIVITY
AMPLIFYING EMPLOYEE ENGAGEMENT & PRODUCTIVITY Your guide to proven strategies that help energize your staff and build an engaged, productive workforce TM Amplifying Employee Engagement & Productivity 1
More informationUniversity of Virginia Health System School of Medicine (SOM)
University of Virginia Health System School of Medicine (SOM) 2015 Engagement Survey Executive Presentation July 2015 Burning Platform for Engagement 2 Engagement Helps Produce Better Outcomes for the
More informationGetting Engaged - What is Employee Engagement and Why Does it Matter?
Getting Engaged - What is Employee Engagement and Why Does it Matter? Employee engagement is critical for the success of any business. It is about having a workforce who wants to be there, who like what
More informationEMPLOYEE SATISFACTION SURVEY VOICE OF EMPLOYEE - ANALYSIS & RESULTS. SpiceJet Employee Satisfaction Survey
EMPLOYEE SATISFACTION SURVEY VOICE OF EMPLOYEE - ANALYSIS & RESULTS SpiceJet Employee Satisfaction Survey Executive Summary 1 The main objective of conducting Employee Satisfaction Survey was to set a
More informationemployee engagement material minds
employee engagement material minds employee engagement 2 background Have you ever worked for a manager who inspires you, one who you would follow to the ends of the earth and for whom you would put in
More informationBUILDING A CULTURE OF ENGAGEMENT: THE IMPORTANCE OF SENIOR LEADERSHIP
BUILDING A CULTURE OF ENGAGEMENT: THE IMPORTANCE OF SENIOR LEADERSHIP Dale Carnegie Training White Paper Copyright 2012 Dale Carnegie & Associates, Inc. All rights reserved. Senior_leadership_121412_wp
More informationEmployee Value Proposition (EVP) February 2016
Employee Value Proposition (EVP) February 2016 Why is important an EVP? EVP Talent Development & Career Compensation & Benefits Attracting and Retaining Talent Strategy TO ATTRACT TALENT Nowadays is more
More informationBRINGING MORE HUMANITY TO RECOGNITION, PERFORMANCE, AND LIFE AT WORK
BRINGING MORE HUMANITY TO RECOGNITION, PERFORMANCE, AND LIFE AT WORK 2017 Survey Report EXECUTIVE SUMMARY Since Globoforce launched the WorkHuman movement, the concept of working human bringing more humanity
More informationD R. V I C K I A. B R O W N D O D C H I E F L E A R N I N G O F F I C E R C I V I L I A N W O R K F O R C E J U LY 2 016
D R. V I C K I A. B R O W N D O D C H I E F L E A R N I N G O F F I C E R C I V I L I A N W O R K F O R C E J U LY 2 016 PRESENTATION GOAL 1. Create awareness of what employee engagement is, how it is
More informationEMPLOYMENT LIFE CYCLE
Engaging and Retaining Employees through the EMPLOYMENT LIFE CYCLE Presented by: Shellie Haroski, SPHR, SHRM-SCP Assessing Engagement 1. List what works well to engage your employees 2. List areas of opportunity
More informationEmployee Value Proposition Survey
Research-based // Valid // Reliable Understand how to attract, retain, and engage your workforce. The DecisionWise contains research-based questions designed to measure the factors that attract, retain,
More informationIncrease Employee Engagement Through Training
WHITE PAPER Increase Employee Engagement Through Training MORE INFORMATION? pryor.com 855.556.3009 #918789 THEME : THE IMPORTANCE OF EMPLOYEE ENGAGEMENT Increase Employee Engagement Through Training Numerous
More informationIS BECOMING THE GROWING LIABILITY FOR THOSE TRYING TO SUCCEED
C O M M U N I C A T I O N IS BECOMING THE GROWING LIABILITY FOR THOSE TRYING TO SUCCEED EMAIL: C O M M U N I C A T I O N IS BECOMING THE GROWING LIABILITY FOR THOSE TRYING TO SUCCEED Ineffective communication
More information15 Key Recruiting Trends for 2018 and Beyond
15 for 2018 and Beyond Tony Lee Vice President Editorial, SHRM SHRM 2016 The Five Generation Workforce Traditionalist Pre-1946 Baby Boomer 1946-1964 Gen X 1965-1979 Gen Y Millennials 1980-1999 Gen Z 2000-present
More informationENGAGE YOUR ASSOCIATES TO IMPROVE YOUR RESULTS
ENGAGE YOUR ASSOCIATES TO IMPROVE YOUR RESULTS Happy! Happy! Happy! 1 Engage Your Associates to Improve Your Results What is employee engagement? How does engagement impact your business? How can I drive
More informationRevamp Your Recognition and Rewards Program
Revamp Your Recognition and Rewards Program Introduction Organizations across the globe understand that one way to create competitive advantage is nurturing an engaged and empowered workforce. In fact,
More informationHow to Build a Culture of Recognition
WHITEPAPER How to Build a Culture of Recognition Employee engagement is the Holy Grail for business leaders around the world. Top employers like Google, Virgin, American Express and SouthWest Airlines
More informationDealing with Employee Turnover. How to Stop the Hop
Dealing with Employee Turnover How to Stop the Hop An Adecco Asia Pacific White Paper Quarter 4, 2016 Page 2 of 10 On average, workers today stay at each of their jobs for about four and a half years and
More informationEngaging the workforce. Getting past once-and-done measurement surveys to achieve always-on listening and meaningful response
Engaging the workforce Getting past once-and-done measurement surveys to achieve always-on listening and meaningful response Deloitte Employee Engagement Perspectives What is employee engagement? Organizations
More information2017 Annual Workplace Survey. Edelman Intelligence / Copyright 2016
2017 Annual Workplace Survey Edelman Intelligence / Copyright 2016 1 Methodology Edelman Intelligence conducted the fourth year of Addison Group s Annual Workplace Survey. With previous waves having focused
More information2017 Recruiter Sentiment Study
2017 Recruiter Sentiment Study with Insights from and Candidates Conducted by The Martec Group MRINetwork.com/Recruiter-Sentiment-Study CONTENTS SURVEY HIGHLIGHTS 3 JOB OPENINGS TODAY What is Causing Job
More informationThe MLH Engagement Journey. Some people grow up to be housekeepers, and it is our job to find them.
The MLH Engagement Journey Some people grow up to be housekeepers, and it is our job to find them. The Beginning of the Story High overall turnover 22% High first year turnover 49% High RN turnover 25%
More informationBuilding a Culture of Employee Engagement in Government
Building a Culture of Employee Engagement in Government What We ll Cover 1. What is employee engagement and why does it matter? 2. Measuring engagement 3. Improving engagement 4. Creating an engagement
More informationEmployee Engagement and empowerment - a popular global buzzword
Human Resource Management Employee Engagement and empowerment - a popular global buzzword Dr.Sateeshchandra Joshi, Asst.Professor Neville Wadia Institute of Management Studies & Research, Employee empowerment
More informationThe Competitive Advantage of Employee Engagement:
The Competitive Advantage of Employee Engagement: The 12 Elements of Engagement August 28, 2017 Diane Brown, SPHR, SHRM-SCP Founder, Aspire! LLC Futuristic Belief Strategic Achiever Learner Dave Graham,
More informationTOOL 9.4. HR Competency Development Priorities. The RBL Group 3521 N. University Ave, Ste. 100 Provo, UT
TOOL 9.4 HR Competency Development Priorities The RBL Group 3521 N. University Ave, Ste. 100 Provo, UT 84604 801.373.4238 www.hrfromtheoutsidein.com [9.4] HR COMPETENCY DEVELOPMENT PRIORITIES Directions:
More informationOffice of the Director of National Intelligence. IC Annual Employee Climate Survey. April Summary Results
April 2006 Summary Results 1 Background In October 2005, the Director of National Intelligence conducted the first-ever Intelligence Community (IC) Employee Climate Survey to gauge the state of the IC
More informationQuick Base s Third Annual Report State of Business Apps 2017: The Future of Problem Solving Fall 2017
Quick Base s Third Annual Report State of Business Apps 2017: The Future of Problem Solving Fall 2017 1 contents Executive Summary Survey Demographics Deep Dive Who s Solving Business Problems with No-code
More informationUNIVERSITY OF TEXAS AT AUSTIN EMPLOYEE ENGAGEMENT GUIDE
UNIVERSITY OF TEXAS AT AUSTIN EMPLOYEE ENGAGEMENT GUIDE WHAT IS THE SURVEY OF EMPLOYEE ENGAGEMENT? The Survey of Employee Engagement facilitated by the UT Austin Institute for Organizational Excellence,
More informationHow to Select, Align, Develop, and Retain Highly-Engaged People in Healthcare
How to Select, Align, Develop, and Retain Highly-Engaged People in Healthcare INTRODUCTION A PATIENT-CENTERED WORKFORCE A Patient-Centered Workforce is made of highly-engaged people and teams who endeavor
More informationWorkforce Planning to Meet Critical Business Needs
Workforce Planning to Meet Critical Business Needs TEXAS PUBLIC POWER ASSOCIATION 2016 Annual Conference July 26, 2016 - Austin, TX Presented by: Yvonne Morales Pelayo, CPS Energy Patricia Cruz, Leidos
More informationThree Ways to Better Connect Your Workforce with Enterprise Social
Three Ways to Better Connect Your Workforce with Enterprise Social Published: July 2014 For the latest information, please visit http://aka.ms/connectedworkforce 1 Table of Contents The World Has Become
More informationFostering Appreciation and Engagement in the Workplace
Fostering Appreciation and Engagement in the Workplace Michelle Futrell, MA, ATC Gallup Certified Strengths Coach and Certified Strengths-Based Education Facilitation (F-CSBE) College of Charleston futrellm@cofc.edu
More informationCreating a Culture That Creates Engagement. Presented by Mike Neill President, Michael Neill & Associates
Creating a Culture That Creates Engagement Presented by Mike Neill President, Michael Neill & Associates www.michaelneill.com Your Presenter Michael Neill Mike is the president and founder of Michael Neill
More informationThe Great Divide: Leading, Motivating, and Retaining a Multigenerational Workforce
The Great Divide: Leading, Motivating, and Retaining a Multigenerational Workforce 1/9 The baby boomer generation is obsolete; it needs to retire already. Millennials are too self-centered to be trusted
More informationDeveloping High Performing Team Members 5/4/2016
Developing High Performing Team Members GAMES 2016 Spring Meeting May 4, 2016 Presented by Richard Davis, SPHR, SHRM-SCP HirePowerHR Why Employees Don't Do What They're Supposed To Do and What To Do About
More informationHow Often Should Companies Survey Employees?
How Often Should Companies Survey Employees? Emerging Trends and Practical Considerations. 2017 Perceptyx, Inc. 28765 Single Oak Drive, Suite 250, Temecula California 92590 951.676.4414 www.perceptyx.com
More informationAttract, Retain, Repel: How Employment Branding and Organizational Culture Increases the ROI of Recruitment and Retention Programs
Attract, Retain, Repel: How Employment Branding and Organizational Culture Increases the ROI of Recruitment and Retention Programs Lizz Pellet, CEO EMERGE International www.emergeinternational.com 480-595-9874
More information2017 Recruiter Sentiment Study
2017 Recruiter Sentiment Study With Insights from and Candidates Conducted by The Martec Group on behalf of MRINetwork, a subsidiary of CDI Corporation CONTENTS SURVEY HIGHLIGHTS 3 JOB OPENINGS TODAY What
More informationThe Essential Relationship between HR and Marketing
The Essential Relationship between HR and Marketing A Definitive Guide on How HR and Recruiting Departments Can Adopt Marketing Techniques to Attract the Best Talent Recruiting departments are increasingly
More informationPHCA Annual Convention. Welcome And Warm Up 9/10/2016. Culture/ Employee Engagement s Impact on Your Bottom Line, and How to Improve it
PHCA 2016 Annual Convention Culture/ Employee Engagement s Impact on Your Bottom Line, and How to Improve it Jack H. Lynn, Manager- Health Care Services Arnett Carbis Toothman LLP, CPAs & Advisors Jack.lynn@actcpas.com
More informationTurning Employees into Brand Advocates. 4 Steps to an Effective Employee Engagement Program
Turning Employees into Brand Advocates 4 Steps to an Effective Employee Engagement Program Engaged employees are the lifeblood of every successful business. They speak positively about your company to
More informationBuilding a Culture of Employee Engagement in Government
Building a Culture of Employee Engagement in Government Introduction Bob Lavigna Director Institute for Public Sector Employee Engagement CPS HR Consulting 2 What We ll Cover 1. What is employee engagement
More informationThe Emperor Has NO Hard Hat Achieving REAL Workplace Safety Results! Alan D. Quilley CRSP
The Emperor Has NO Hard Hat Achieving REAL Workplace Safety Results! Alan D. Quilley CRSP Let s Ask and Answer Two Important Questions 1. What is Safety Excellence? 2. How Do We Get There? Safety Excellence
More information[ know me ] A Strategic Approach to Customer Engagement Optimization
[ know me ] A Strategic Approach to Customer Engagement Optimization A Verint White Paper Table of contents Introduction... 1 What is customer engagement?... 2 Why is customer engagement critical for business
More informationSEVEN FUNDAMENTAL STEPS. for building a great place to work
SEVEN FUNDAMENTAL STEPS for building a great place to work MEET LIMEADE MEET TINYpulse A corporate wellness technology company that drives real employee engagement. An employee engagement solution company
More informationDIVERSITY AND INCLUSION
2012 Snapshot BEST PLACES TO WORK IN THE FEDERAL GOVERNMENT ANALYSIS DIVERSITY AND INCLUSION U.S. demographics are shifting, with the federal government serving a more diverse population than ever before.
More informationLeading and Lagging Indicators Evolution of Health & Safety Measurement. Alan D. Quilley CRSP
Leading and Lagging Indicators Evolution of Health & Safety Measurement Alan D. Quilley CRSP Session Description Measuring safety performance by measuring what doesn t happen to us (incidents and loss)
More informationNew 50,000-Person Research Study Unveils Findings to Unlock Workforce Potential
EMPLOYEE ENGAGEMENT SOLVED New 50,000-Person Research Study Unveils Findings to Unlock Workforce Potential With almost universal awareness about the business benefits of employee engagement, why are employees
More informationManaging Age Diversity in the Workplace Public Library Association
Managing Age Diversity in the Workplace Public Library Association March 18, 2015 Flickr: Nathan Beth Steinhorn President Connect with me at: linkedin.com/in/bethsteinhorn facebook.com/jffixlergroup @JFFixler
More information5 Signs of a Disengaged Employee
5 Signs of a Disengaged Employee Top employers benefit from the ROI of having an engaged workplace. ACHIEVERS, 2013 Employee #24 is an outstanding employee. Employee #24 is an outstanding employee. He
More informationThe Role of the Manager in Impacting Employee Engagement. Presented by: Kerry Liberman, President People Perspectives LLC
The Role of the Manager in Impacting Employee Engagement Presented by: Kerry Liberman, President People Perspectives LLC 1 What is Employee Engagement? Willingness of employees to exert discretionary effort
More informationTalent Review and Development Process: A Step-by-Step Guide
Talent Review and Development Process: A Step-by-Step Guide Context and introduction Developing leadership in the home office is one of the most important and valuable things you do as an organization.
More informationThe Presidential Management Fellows Program
The Presidential Management Fellows Program PERSPECTIVES FROM THE CLASS OF 2011 INTRODUCTION The Presidential Management Fellows (PMF) program was created to attract to federal service outstanding men
More informationSupervisors as ES&H Leaders
Supervisors as ES&H Leaders Bill Adams, CIH, CSP, CPEA, LEED AP www.safex.us 1-866-SAFEX US 1 Leader Defined A person who rules or guides or inspires others wordnet.princeton.edu/perl/webwn A person that
More informationBridging the Volunteer Generation Gap City of Walnut Creek
Bridging the Volunteer Generation Gap City of Walnut Creek April 21, 2016 @JFFixler JFFixlerGroup Flickr: scooterroo2002 Today s Generation Gap I don t know how to give feedback when he is so much older
More informationHOW TO BECOME A STUDENT SUCCESS STORY
FIND OUT HOW DIGITAL MARKETING INSTITUTE ALUMNI PROGRESS FASTER AND EARN MORE HOW TO BECOME A STUDENT SUCCESS STORY Introduction As digital tools and techniques outshine traditional advertising approaches,
More informationITALIAN EDITION MARCO MORCHIO STEFANO TROMBETTA
ITALIAN EDITION MARCO MORCHIO STEFANO TROMBETTA LARGE COMPANIES ARE IN VOGUE Interest in working for a large company grows as Italian university graduates gain real-world experience. The 2017 Accenture
More informationHow to Foster Employee Employee Engagement Through E-LearningLearn
How to Foster Employee Employee Engagement Through E-LearningLearn eleap is a SCORM compliant training and learning management platform helping organizations quickly create and track online training and
More informationHow the 2020 Generation and Millennials Will Change How You Do Business
How the 2020 Generation and Millennials Will Change How You Do Business Speaker: Walter Jankowski, Reinvention Consultant, Better Dash Faster Consulting In 2014, we started to experience a social phenomenon:
More informationEmployee Engagement in New Normal. ARL HR Conference, December
Employee Engagement in New Normal ARL HR Conference, December 13 2012. Session Outline Some Local Facts Emergence of Employee Engagement Employee Engagement and Business Performance Global Facts Making
More informationSPRING 2012 EMPLOYEE OUTLOOK PART OF THE CIPD OUTLOOK SERIES
SPRING 2012 EMPLOYEE OUTLOOK PART OF THE CIPD OUTLOOK SERIES EMPLOYEE OUTLOOK PART OF THE CIPD OUTLOOK SERIES Summary of key findings 2 Job satisfaction and engagement 4 Employee attitudes towards managers
More informationPurpose in Higher Education The Emergence of the Generation Z Workforce
Purpose in Higher Education The Emergence of the Generation Z Workforce Generation Z is the most Purpose- Oriented group to enter the workforce. Key Takeaway 47% percent of college students are Purpose-
More informationCOURSE CATALOG. vadoinc.net
COURSE CATALOG 2018 vadoinc.net Welcome Welcome to the Vado 2018 Course Catalog. Vado provides any organization or learner numerous opportunities to build the skills needed to lead and manage others, as
More informationSupervising for Employee Engagement
Supervising for Employee Engagement Lisa Negstad Negstad Consulting LLC www.negstadconsulting.com lisa@negstadconsulting.com 763 567-1205 Do Happier People Work Harder? Companies Do Well if Workers Feel
More informationEmployee Engagement The Key for Sustainability Implementation! Leadership and CSR Conference March 6, 2014
Employee Engagement The Key for Sustainability Implementation! Leadership and CSR Conference March 6, 2014 Kevin Wilhelm, CEO Sustainable Business Consulting What is employee engagement? I m making a difference
More informationZurich Financial Services & AMS. An evolving partnership. April Samulewicz. Mark Smith. Global Head of Talent Attraction & Recruitment CoE
Zurich Financial Services & AMS An evolving partnership April Samulewicz Global Head of Talent Attraction & Recruitment CoE Zurich Mark Smith Client Relationship Director Alexander Mann Solutions Alexander
More informationUAF Administrative Services Work Environment Survey. Prepared for: University of Alaska, Fairbanks Administrative Services
UAF Administrative Services Work Environment Survey Prepared for: University of Alaska, Fairbanks Administrative Services July 2009 UAF Administrative Services Work Environment Survey Prepared for: University
More informationWisconsin Department of Revenue: Enhancing Employee Engagement Tuesday, June 14, 2016
Wisconsin Department of Revenue: Enhancing Employee Engagement Tuesday, June 14, 2016 Secretary Rick Chandler Wisconsin Department of Revenue 1 Enhancing Employee Engagement The Wisconsin Department of
More informationEngagement. 100% psychologically committed to the role. High Performers - Engaged. 3 Levels of Engagement
Engagement Creating A Culture of Excellence The Leader s Role 100% psychologically committed to the role. Michael Daggs www.tuttdaggs.com 3 Levels of Engagement From Gallup Organization Engaged Actively
More informationEmployee Engagement 101. Presented by Kelli Vrla, CSP
Employee Engagement 101 Presented by Kelli Vrla, CSP Employee Engagement Actively disengaged Actively engaged 13% 27% Ambivalent 60% Today You ll Discover... What different stages of engagement look like
More informationTHREE-YEAR STRATEGIC PLAN UPDATE v1
THREE-YEAR STRATEGIC PLAN UPDATE v1 FY2017-FY2019 OUR STRATEGY To develop future professionals through relevant and accessible credentialing programs 100% Member Market Penetration To deliver member value
More informationDEALERSHIP STAFFING STUDY
DEALERSHIP STAFFING STUDY Meeting the Challenges of a Changing Workforce USED RETAIL GROSS MARGIN HAS STEADILY DECLINED FROM ITS 2009 PEAK AT 11.5% TO APPROXIMATELY 9% BY 2015.1 COMPARED TO PREVIOUS YEARS,
More informationManaging the Future; Multigenerational Workforce in 2017 and Beyond Tiffany Glenn, Sr. Director, HR Business Partner Raymond King III, HR Manager
Client Conference Managing the Future; Multigenerational Workforce in 2017 and Beyond Tiffany Glenn, Sr. Director, HR Business Partner Raymond King III, HR Manager Copyright 2017 ADP, LLC. Proprietary
More information5 Conversation Pillars for Employee Success
Whitepaper 5 Conversation Pillars for Employee Success Supporting the Modern Performance Development Process What is Performance Development? 6% Only of organizations believe their current process for
More informationStriking a Healthy Balance. What Employees Really Want Out Of Workplace Benefits Communication
Striking a Healthy Balance What Employees Really Want Out Of Workplace Benefits Communication Striking a Healthy Balance What Employees Really Want Out Of Workplace Benefits Communication Digital technology
More informationThe Workforce Voice Powered by LinkedIn
The Workforce Voice Powered by LinkedIn Survey by LinkedIn Adds Depth to Workplace Vitality Data MARS DRINKS has partnered with LinkedIn on the Workforce Voice Powered by LinkedIn. Our research builds
More informationTALENT ACQUISITION TRENDS
TOP 5 TALENT ACQUISITION TRENDS THE FUTURE OF RECRUITING Talent fuels every facet of business. A company can have the right technology, the right infrastructure, the right products and services yet still
More informationOnboarding vs Orientation: Going beyond the Paperwork
Onboarding vs Orientation: Going beyond the Paperwork Table of Contents Introduction 3 Organizational Roadblocks 4 1. UTILIZE NEW HIRE PORTALS TO SPEED UP THE TIME TO PRODUCTIVITY 7 Centralize All Hiring
More informationEMPLOYEE ENGAGEMENT & HOW MANAGERS IMPACT IT. November 2013
EMPLOYEE ENGAGEMENT & HOW MANAGERS IMPACT IT November 2013 WE ARE SO GLAD YOU ARE HERE! M I K E & TA N S L E Y YOUR HOSTS THINK. DO. CHANGE. AND THE WINNER IS CONGRATULATIONS NUVISTA CREDIT UNION! MISSIONAL
More informationMotivating Employees to a Winning Performance
Motivating Employees to a Winning Performance Lynne Vu Principal Human Capital Consultant The Executive s Roadmap to Best-in-Class HR Strategy 2015 2016 TriNet TriNet Group, Group, Inc. All Inc. rights
More information2015 Federal Employee Viewpoint Survey Results for: National Park Service
2015 Federal Employee Viewpoint Survey Results for: National Park Service November 2015 Organizational Assessment Human Resources Solutions U.S. Office of Personnel Management Section I: Summary Dashboard
More informationHR.com August 16, Bob Lavigna Bob Lavigna
Leveraging the Power of Employee Engagement in Government HR.com August 16, 2013 Bob Lavigna rlavigna@ohr.wisc.edu Bob Lavigna rlavigna@ohr.wisc.edu What We ll Cover 1. What is employee engagement? 2.
More informationFacilitated by Beth Hannley, MA, EMBA Catalyst Consulting, Inc.
Facilitated by Beth Hannley, MA, EMBA Great leaders get great results. Some managers just seem to bring out the best in their employees, whether they are independent contributors or members of a team.
More informationThe rules of engagement. Your digital guide to boosting employee engagement.
The rules of Your digital guide to boosting www.thomasinternational.net It s no secret that there is a strong connection between the performance of an organisation and levels of amongst the workforce.
More informationFuture Proofing HR Survey Series Research Insights
Future Proofing HR Survey Series Research Insights Greg Selke Business Transformation Executive SAP November 2017 San Francisco INTERNAL Introduction and Session Goals 10 Topics x 5 Ideas = 50 Takeaways
More informationChapter 1: The Next Transition. Chapter 1. The Next Transition
Chapter 1: The Next Transition 1 Chapter 1 The Next Transition! CONTINUING TO GROW! Congratulations! You have completed the Relationship Phase of the Helpathy Group program and are now ready to embark
More informationResearch Report: Forget about engagement; let s talk about great days at work
Research Report: Forget about engagement; let s talk about great days at work May 2017 What does engagement mean? And what exactly does an engaged employee look like? There are many different conceptual
More informationWorkPlace Engagement Survey
WES Report designed for WEC - WECTest WorkPlace Engagement Survey Survey Taken: 12/26/08 Printed: 7/20/09 Profile Strategies 800 406 0087 jobfitnow@tcsn.net www.personnelinsights.com Copyright 2001 2009
More information