16 ELEMENTS of engagement, satisfaction, and performance

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1 16 ELEMENTS of engagement, satisfaction, and performance The building blocks of high-performing people, cultures, and organizations. Rusty Lindquist VP, Thought Leadership The Commoditization of Innovation Innovation: The keystone of differentiation

has increased startups Differentiation decay Remarkable

2 Competitive Abundance TECHNOLOGY has leveled the playing field GLOBALIZATION has shrunk the world LOW ENTRY BARRIER has increased startups Differentiation decay Remarkable Value Entropy H PERCEIVED VALUE of INNOVATION Expected L Expected TIME

3 Focus on Who You Are PEOPLE Relentlessly attracting, inspiring, and empowering great people. CULTURE Creating a great place to work, so great work can take place. Bersin by Deloitte

4 Ram Charan Best-selling Author, Business Advisor TIME TALENT ENERGY

5 TIME TALENT ENERGY? Increase time at work Recruit / Hire top talent Reduce waste Train (L&D) Increase productivity Reward and Recognition Processes Management It s all about engagement What you need to get work done Getting work done What you get from work Factors that fuel work

Alignment INPUTS: WHAT YOU NEED TO GET WORK DONE Doing work that fits.

6 Objective INPUTS: WHAT YOU NEED TO GET WORK DONE This is about both knowing where you re going and caring about it. It s having a clear destination, a higher cause, or a purpose. Alignment INPUTS: WHAT YOU NEED TO GET WORK DONE Doing work that fits. Being tasked with work we love, are good at, and can succeed at. Competency The sweet spot Opportunity Passion

Plan INPUTS: WHAT YOU NEED TO GET WORK DONE Knowing what to do next, or

Space INPUTS: WHAT YOU NEED TO GET WORK DONE Having what you need to move

Point me in the right direction, then get out of my way.

7 Plan INPUTS: WHAT YOU NEED TO GET WORK DONE Knowing what to do next, or just knowing how to move forward. Space INPUTS: WHAT YOU NEED TO GET WORK DONE Having what you need to move forward, no roadblocks. Point me in the right direction, then get out of my way. Autonomy Ownership Permission Trust Empowerment Influence Tools Time Contribution ACTION: GETTING WORK DONE Having impact. Getting things done and feeling like you re making a difference.

progress. People in motion tend to stay in motion, people at rest tend to stay at rest.

8 Score ACTION: GETTING WORK DONE Being able to measure progress, impact, and be accountable. Momentum ACTION: GETTING WORK DONE Having a sense of motion, of moving forward, making progress. People in motion tend to stay in motion, people at rest tend to stay at rest. Investment ACTION: GETTING WORK DONE Feeling like you have skin in the game, or something to lose. Loss Aversion

9 Growth OUTPUT: WHAT YOU GET FROM WORK Feeling like you re gaining mastery, or progressing personally or professionally. Meaning OUTPUT: WHAT YOU GET FROM WORK Finding meaning, fulfillment, and a sense of purpose in what you do. Value OUTPUT: WHAT YOU GET FROM WORK Feeling appreciated, valued, and rewarded for your work. Total Rewards. Compensation Rewards Recognition

10 Identity OUTPUT: WHAT YOU GET FROM WORK Knowing who you are, what you re capable of, and believing in yourself. Functional Fixedness Identity OUTPUT: WHAT YOU GET FROM WORK Knowing who you are, what you re capable of, and believing in yourself. Beliefs Results Behaviors Identity OUTPUT: WHAT YOU GET FROM WORK Knowing who you are, what you re capable of, and believing in yourself. The two most important days in your life are the day you are born, and the day you find out why. Mark Twain

Leadership INFLUENCERS: FACTORS THAT FUEL WORK Having a guide, a mentor,

way. Relationships INFLUENCERS: FACTORS THAT FUEL WORK Having connection and

Environment INFLUENCERS: FACTORS THAT FUEL WORK This is about having

11 Leadership INFLUENCERS: FACTORS THAT FUEL WORK Having a guide, a mentor, someone who believes in us, sees our value, challenges us, and shows us the way. Relationships INFLUENCERS: FACTORS THAT FUEL WORK Having connection and camaraderie and relationships, doing things with people you care about. Environment INFLUENCERS: FACTORS THAT FUEL WORK This is about having surroundings that support and enable our effort. Culture, environmental cues, and a supportive ecosystem.

Culture, environmental cues, and a supportive ecosystem.

12 Environment INFLUENCERS: FACTORS THAT FUEL WORK This is about having surroundings that support and enable our effort. Culture, environmental cues, and a supportive ecosystem. Renewal INFLUENCERS: FACTORS THAT FUEL WORK Finding restoration and renewal through balance and moderation.

13 TIME Increase time at work Reduce waste Increase productivity Recruit / Hire top talent Train (L&D) Reward and Recognition TALENT Processes Management ENERGY Increase time at work Recruit / Hire top talent Reduce waste Increase productivity Processes TIME TALENT Train (L&D) Reward and Recognition Management ENERGY Individual Engagement PUTTING IT TO WORK: HOW TO ACTIVATE AN INDIVIDUAL'S ENERGY Be engaged yourself Train Managers Identify Key Contributors Target Struggling Departments Target Key Departments

14 Activities & Initiatives PUTTING IT TO WORK: A FRAMEWORK FOR OPTIMIZING YOUR APPROACH Onboarding Company / Team Meetings Compensation Hiring Learning & Development What else?

15 Thank you!

16 ELEMENTS. of engagement, satisfaction, and performance. Rusty Lindquist VP, Thought Leadership

16 ELEMENTS. of engagement, satisfaction, and performance. Rusty Lindquist VP, Thought Leadership 16 ELEMENTS of engagement, satisfaction, and performance The building blocks of high-performing people, cultures, and organizations. Rusty Lindquist VP, Thought Leadership BambooHR @rustylindquist The