Learning Outcomes All learning outcomes will be evaluated throughout the course via in-class assignments, case studies, the group project, active part

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1 Course Outline Department: School of Management Course Number: BUSM 2115 Course Title: Human Resources Management Credits: 3 Semester Year: SPRING 2011 (201110) Section: 001 Days: Mondays Hours: Classroom: B253 Instructor Contact Name: Linda J. Alexander Phone: Office: B029J 1: Via Blackboard CE Office Hours: Course Description Monday & Wednesday : The management of human resources (HRM is a recognized source of organizational success. The quality of both the employees hired and the employer-employee relationship make an important difference in enabling an organization to maintain a competitive advantage in today s vigorous marketplace. This course provides an overview of human management and examines various processes and techniques to acquire and keep an efficient workforce, while attending to employee well-being. There is an emphasis on managerial ethics and an overview of international human resource management. Students will have practical and hands-on assignments for decision-making, problem-solving and case analysis to develop critical and creative thinking and analytical skills. In addition, through in-class activities, discussions and the group project, students will develop their interpersonal, public speaking and team skills as well as advance their business writing skills. The course is presented through five human resource management themes: HRM in perspective, meeting human resources requirements, developing effective human resources, total rewards and building effective employee-employer relationships. Required Textbooks Dessler, Gary & Cole, Nina. Human Resources Management in Canada. Canadian 11 th edition, Pearson Canada, Toronto ON.

2 Learning Outcomes All learning outcomes will be evaluated throughout the course via in-class assignments, case studies, the group project, active participation and the required exams. Upon successful completion of the course, students will be able to: Define human resources management (HRM) and analyze its strategic significance in the Canadian workplace Describe the changing role of HRM in response to trends in globalization, technology, diversity, e-business and ethics Evaluate and apply HRM functions and processes, such as job analysis and design, HR planning, recruitment and selection, performance assessment, training and development and compensation Discuss key characteristics of successful diversity management initiatives Explain the strategic importance of career planning and training and development Examine the impact of employee relations strategies, policies and practices on organizational performance Demonstrate a working knowledge of BC and Canadian Legislation impacting HRM Differentiate between collective bargaining and non-unionized situations Identify contemporary health and safety management issues in the workplace Interpret and apply various HRM strategies in a global context Prerequisite(s) None University Transferability Refer to for transferability and whether credits are assigned or unassigned. Recommended Readings Internet: Students studying business should read widely and be comfortable accessing the Internet for research purposes. Recommended reading includes the following: The Globe and Mail, The National Post, Business in Vancouver, The Economist, Harvard Business Review, Profit, Entrepreneur, Canadian HR Reporter, PeopleTalk (BCHRMA) and other local, national and international sources. The many professional associations and federal and provincial government websites provide extensive information on HR practices in Canadian business. For example: or or News Websites & TV Programs: CBC TV, CBC Newsworld, BBC World News, CNN etc plus entertainment and reality TV programming such as, The Office (American and UK versions), The Apprentice etc. Check local listings for business programming, cable channel and program times.

3 Blackboard CE Blackboard CE: All students are expected to regularly check Blackboard CE for messages or announcements from the Instructor. Relevant chapter synopses and summary PowerPoint slides are available online through the Blackboard CE course for this section and term. Please see the Course Content folder on the Home Page. Supplemental Videos and other resources are also available online. While midterms exams and projects will be discussed inclass, marks will also be posted and available through your MyGrades tab.. Communication: For course-related issues (e.g. questions, concerns, absences etc), me via the mail system in Blackboard CE. For matters not related to the course, please use my secondary address: Grade Allocation In-Class Activities, Case Studies & Active Participation 20% Group Project 20% Midterm Exam #1 15% Midterm Exam #2 20% Final exam 25% TOTAL 100% NOTE: Students must achieve a cumulative weighted average grade of at least 50% on each individual grade components (i.e. activities, participation etc, midterms, and final exam) in order to pass the course. Langara Grading System A % B % C % D 50 54% A 90 94% B 75 79% C 60 64% F < 50% A % B % C %

4 Course, Expectations, Requirements, Participation, Assignments & Exams Assignments must be submitted on the due date and at the time specified. If you do not submit on time, this will result in your receiving a 0 mark unless you ve given prior notification to the Instructor and you have Instructor approval to submit at a later date. This permission is granted only under exceptional circumstances and documentation may be required. The e Policy states that you are expected not to make any travel plans on exam and assignment due dates. The Policy also states there will be no exceptions to this standard, other than under extraordinary circumstances or for medical reasons. Documentation is required. This Course Outline and Schedule are intended to inform you about various major activities and exams. However, changes, additions or deletions may be made as the course progresses. The major course activities are: PRE-READINGS: Chapter Synopses & PowerPoint Slides: These learning materials and resources are found in the Weekly Course Content Folder on Blackboard. These resources complement the detailed content in your textbook. In order to maximize your learning and contribution to class, pre-read these resources and the relevant chapters in your text before attending class each week. Please note that the weekly synopsis and slides are resources that present only a high level summary of the course content. Your textbook contains considerable content depth plus an abundance of additional material. LECTURE & DISCUSSION: Students are expected to study the assigned textbook chapter(s) before class sessions in order to be able to actively participate in class discussions and to contribute to the overall learning process. Discussion of practical experiences and job related issues is encouraged and appreciated. NOTE: It s highly recommended you print out and bring a copy of the relevant chapter slides to class. IN-CLASS ACTIVITIES, ASSIGNMENTS, CASE STUDIES & CLASS PARTICIPATION (20%): Weekly inclass activities, assignments or cases are designed to give you the opportunity to test your understanding and application of the HR concepts. Unless otherwise noted, case study analysis will take place through small group in-class discussion and presentation. Case studies will generally be assigned in advance and students are expected to study them and be prepared for the in-class analysis. Everyone is expected to participate in these discussions. NOTE: The class participation mark is achieved through your attendance and your active contribution to class activities and discussions. Late arrivals to class will be marked absent. GROUP PROJECT (20%): The HR Recruitment Team. Based on the theories and principles learned in the course, each HR Recruitment Team will analyze the human talent needs of an organization. Each team will develop a strategy and plan to attract, recruit and select talent for a particular role in the organization. Teams will provide a short Report plus supporting documents (e.g. job analysis, description, posting, interview questions etc) and will give a 10-minute group presentation to the class. Each group will elect a Project Manager and organize themselves to achieve results. The Project Manager is empowered by the group to manage and ensure that all individual group members contribute equally to the project work. Group members are individually and collectively responsible for the successful completion of the project. The group project mark will be the same for all members with equal contribution and will be adjusted accordingly for those members who have less than a 100% peer evaluation rating.

5 Specific project details, report format and the peer evaluation tool will be discussed in class, early in the term. In class project meetings will be held periodically during the semester. EXAMS (60%): There are two (2) midterms and one (1) final exam. Each exam covers the specific chapters as outlined in the course schedule at the end of this document. Exams are a combination of multiple choice and short answer/essay. These exams are administered only once on the date and time scheduled. The Instructor may make exceptions in cases of emergency or medical reasons. Where possible, the Instructor must be notified in advance and appropriate documentation is required. LATE OR MISSED ASSIGNMENT OR IN-CLASS ACTIVITIES, EXAMS: Any uncompleted assignments or missed exams will receive a 0 mark. If you do not complete activities, assignments or exams you will not have an opportunity to make these up and will receive 0%. There will be no exceptions to this standard, other than under exceptional documented circumstances or for medical reasons where advance notice to me is required. MINIMUM ATTENDANCE POLICY: The minimum required attendance for satisfactory completion of this course is 80% of class contact hours. The Instructor is empowered by the College to implement this policy. (see above under Class Participation ) INSTRUCTOR RESOURCE: Your Instructor is a resource and is here to provide any additional mentoring and coaching that you, as an individual student or group, might need as you progress through this course. Please feel free to contact me directly for assistance.

6 Academic Integrity, Plagiarism and Cheating Policy All members of the Langara community are expected to observe high standards of academic integrity and ethical behavior in completing assignments for evaluation and testing. Plagiarism and cheating are serious educational offences, which may result in failure of an assignment, failure of a course, and possible suspension from Langara. For more details, please refer to Langara's Code of Conduct in the course calendar or Student Policies and Procedures on Langara's website at All written assignments, research essays or reports must be presented in a professional format with the appropriate title page and references cited. You are required to use the Langara School of Management standard citation guide: The Chicago Manual of Style (CMS) when identifying your sources. Please check with the Langara Library for further details. Please Note: Student work submitted without the proper citation format will be returned without being graded. NOTE: Wikipedia is not an acceptable source for academic research. Langara School of Management It is the aim of the School Management at e to promote the mastery of core skills such as reading, reading comprehension, writing fluency, verbal articulation, and analytical development. These core skills will be practiced by means of presentations and class participation, and will be evaluated on submitted work. Critical thinking and problem-solving exercises are encouraged at every opportunity. For more information about the School of Management, please contact *Please note the exam period. The College requires you to be available to write final exams during this period. If you plan to be away before the end of the exam period, and as a result you miss the final exam, BE ADVISED, that unfortunately, you will forfeit 25% of your final grade and you will receive an N on your transcript.

7 Course Schedule: BUSM 2115 SEC 001 SPRING 2011 The following Exam Schedule and Chapter Focus are subject to change. Week (Begins) WK1 (10JAN) WK2 (17JAN) WK3 (24JAN) WK4 (31JAN) WK5 (07FEB) WK6 (14FEB) WK7 (21FEB) WK8 (28FEB) WK9 (07MAR) WK10 (14MAR) WK11 (21MAR) WK12 (28MAR) Focus Introductions & Course Overview The Strategic Role of HRM (Ch 1) Human Resources Planning (Ch 5) Designing & Analyzing Jobs (Ch 4) The Changing Legal Emphasis: From Compliance to Valuing Diversity (Ch 2) HRM and Technology (Ch 3) Intro to Recruitment (Ch 6) & Selection (Ch 7) Feb 17 & 18 Spring Break No Scheduled Classes Recruitment (Ch 6) & Selection (Ch 7) (cont.) Orientation & Training (Ch 8) Overview: Career Development (Ch 9) Performance Management (Ch 10) Employee Benefits & Services (Ch 13) Strategic Pay Plans (Ch 11) Pay-for-Performance & Financial Incentives (Ch 12) HR Recruitment Team Presentations Fair Treatment: Foundation of Effective Employee Relations (Ch 15) Notes HR Project Teams Assigned Team Meeting & Charter (in-class) In-Class Discussion #1 (Ch 2) 07FEB MIDTERM-1 (1 hour) (Ch 1, 2, 3, 4 & 5) Project Team Meeting (in-class) In-Class Discussion #2 (Ch 8) In-Class Discussion #3 (Ch 10) 07MAR MIDTERM-2 (1 hour) (Ch 6, 7, 8, 9 & 10) Overview: Occupational Health & Safety (Ch 14) Labour Relations (Ch 16) Managing Human Resources in a Global Business (Ch 17) In-Class Discussion #4 (Ch 12) Project Team Meeting PROJECT REPORTS DUE HR TEAM PRESENTATIONS In-Class Discussion #5 (Ch 15) WK13 (04APR) APR Project Reports Returned Final Exam Review, Course Learning & Application Final Exam Period: Check the final exam schedule on the Langara website for the date, time and location. (*see Langara Exam Attendance Policy note on previous page) 04APR LAST DAY OF CLASS FINAL EXAM (Ch 11, 12, 13 & 15)

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