2018 MUA TRAINING PROGRAMMES

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1 2018 MUA TRAINING PROGRAMMES

2 DIRECTORATE OF EXECUTIVE CAPACITY DEVELOPMENT PROGRAMMES PREAMBLE Capacity development is critical for organizations as a tool for enhancing service delivery by their employees. It is a process through which Managers, Leaders, and those aspiring for management positions in both private and public organizations learn and improve their skills, not only to benefit themselves but also their employing organizations. MUA responds to the needs and demands of the industry through provision of cutting edge training programmes in the areas of Management, Leadership, Governance and Entrepreneurship. EXECUTIVE PROGRAMMES MUA training programmes are delivered through open courses which attract participants from different organizations or through in-house courses which are programmes tailored to meet specific needs of an organization; and thus draw delegates from one organization. TAILOR-MADE COURSES MUA s Directorate of Executive Capacity Development Programmes (ECDP) designs and develops Capacity building and enhancing programmes for organisations and undertakes business process reengineering for organisations to make them competitive. The capacity development courses are aimed at equipping staff with the appropriate management tools and techniques that enable them to provide effective leadership and to meet emerging development needs in line with Kenya Vision DELIVERY Our approach to learning ensures participants learn in a free, relaxed environment contributing to their effective thought processes and discussions. We use a number of techniques to achieve effective learning which include group discussions and presentations; Short lectures; Case studies; Video; Management games among others. We base our facilitation on the following adult learning principles: Learning is experiential. Learning fulfills an immediate need and is highly participatory. Time is allowed for reflection and corrective feedback. Practicing skills learned improve retention and leads to masterly REGISTRATION WITH NITA The Management University of Africa is a registered body with National Industrial Training Authority (NITA) NITA REF. NO. NITA/TRN/849. MUA ACADEMIC PROGRAMMES MUA also offers academic courses at both under graduate and post graduate levels. For more information on these academic programmes please visit our website: 1

3 2017 MUA TRAINING PROGRAMMES COURSE TARGET DURATION COSTS DATES VENUE Customer Care and Public Relations Brand Management Master Class Sign Language Interpretation HealthCare Customer Service Training Report Writing and Public Relations Skills Driving Sales Force Performance Digital Marketing Expert Class Monitoring and Evaluation of Projects and Public Private Partnerships CUSTOMER SERVICE, MARKETING AND BRANDING Customer Care Personnel, Supervisors, Executive Assistants, HR Assistants, Management Trainees Brand Managers, Marketing Managers, Relationship Managers and PR Executives. Customer Care Personnel, Supervisors and Front Office Personnel Hospital Customer Care Executives, Team Leaders, Departmental Heads All members of staff involved in relationships management Sales and Marketing Managers, Sales Executives, Relationship Managers Brand Managers, Marketing Managers and PR Executives PROJECT MANAGEMENT Monitoring and Evaluation Specialists, Project Coordinators, Programme Managers, Independent Evaluators, Donor Staff Appraising and Evaluating Projects and Programmes, Non-Governmental Organization Officials involved in Monitoring and Evaluating 5 days 80,000 February 5 th - 9 th May 14 th 18 th November 19 th 23 rd 3 days 60,000 March 21 st 23 rd June 20 th 22 nd September 12 th 14 th 10 days 150,000 February 5 th - 9 th May 14 th 18 th November 19 th 23 rd 4 days 70,000 February 6 th - 9th April 10 th 13 th September 17 th 21 st 3 days 60,000 March 21 st 23 rd June 20 th 22 nd December 17 th 19 th 2 days 25,000 January 25 th 26 th August 15 th 16 th November 15 th 16 th 3 days 70,000 March 14 th -16 th June 20 th 22 nd October 24 th 26 th 5 days 80,000 March 12 th 16 th June 18 th 22 nd October 15 th 19 th Thika Thika 2

4 2018 MUA TRAINING PROGRAMMES COURSE TARGET DURATION COSTS DATES VENUE Strategic Project Management Project Planning and Implementation Grants Management CEO, Directors, Project Managers, Heads of Departments 5 days 80,000 February 5 th 9 th May 7 th 11 th October 15 th 19 th Persons involved in Project Management 80,000 March 12 th 16 th Grants Managers & Officers, County Officers Managing Grants June 11 th -15 th October 15 th 19 th 3 days 35,000 April 18 th 20 th July 18 th 20 th October 17 th 19 th Finance for Project Managers Project Managers and Officers 3 days 35,000 February 21 st 23 rd Health Care Management Driving Corporate Performance; Aligning Scorecards and Structures for Strategy Execution Management Coaching for Exceptional Performance Supervisory Skills For Senior Executive Assistants HR for Non HR Managers Medical practitioners involved in health care management July 18 th 20 th October 17 th 19 th 3 days 60, st January 2 nd Feb May 16 th 18 th HUMAN RESOURCES DEVELOPMENT PROGRAMMES CEOs, Directors, Human Resource Managers, Corporate Affairs Officers, Supervisors and HR practitioners CEOs, Directors, Human Resource Managers, Corporate Affairs Officers, Supervisors and HR practitioners Supervisors, Middle Level Managers, Management Trainees and Team Supervisors Senior Managers, Managers, Heads of Sections, Departments and Units, Supervisors, Team Leaders. November 14 th 16 th 5 days 80,000 January 22 nd 26 th August 20 th 24 th November 26 th 30 th 3 days 60,000 February 7 th 9 th June 13 th 15 th December 5 th 7 th 4 days 70,000 April 10 th 13 th July 17 th 20 th November 13 th 16 th 3 days 60,000 March 7 th 9 th July 25 th 27 th September 26 th 28 th Thika Thika Nakuru 3

5 2018 MUA TRAINING PROGRAMMES COURSE TARGET DURATION COSTS DATES VENUE Emerging Trends in HR Stretching Beyond the Comfort Zone Training for Executive Assistants Liquidation and Resolution Resource Mobilization Skills and Techniques Enhancing Leadership and Policy Implementation in the Public Sector Emerging Leaders Development Programme Change Management and Leadership Development Skills Board Leadership Advanced Leadership Programme Directors, HR Managers, Country Managers, Heads of Departments Executive Assistants, Personal Assistants, Administrative Assistants, HR Assistants, Secretaries Supervisors, Middle Level Management and Managers Government Officials, Department Heads, Programme Managers, Project Coordinators, Resource Mobilization Managers and Grants Officers LEADERSHIP PROGRAMMES 5 days 80,000 February 5 th 9 th June 11 th 15 th December 3 rd 7 th 10 days 150,000 February 12 th 23 rd May 14 th 25 th September 17 th 28 st 5 days 80,000 March 5 th 9 th May 21 st 25 th October 15 th 19 th 5 days 80,000 March 12 th 16 th June 11 th 15 th September 24 th 28 th Public Service Leaders and Public Policy Makers 5 days 80,000 January 22 nd 26 th Entry-level Managers, First-line Manageres, Team or Project Leaders, those holding their first supervisory positions and small business owners. Top and Middle Managers, Strategic Planning Officers, Management Consultants Executive Directors, Non-Executive Directors, Company Secretaries Heads of Departments, Line Managers, Supervisors, Management Trainees 4 June 11 th 15 th November 12 th 16 th 3 days 60,000 May 16 th 18 th July 4 th 6 th September 25 th 29 th 3 days 60,000 February 26 th 28 th June 13 th 15 th October 3 rd 5 th 3 days 80,000 March 7 th 9 th June 6 th 8 th November 28 th 30 th 3 days 80,000 March 7 th 9 th August 1 st 3 rd November 14 th 16 th Zanzibar Zanzibar

6 2018 MUA TRAINING PROGRAMMES COURSE TARGET DURATION COSTS DATES VENUE MANAGEMENT DEVELOPMENT Records Management Pre-retirement Course Advanced Course on Managing Electronic Records Strategic Career Advancement Programme for Executive Assistant Module I Strategic Career Advancement Programme for Executive Assistant Module II Advanced Management Programme Managing and Leading Innovation Finance for Non-Finance Management Office Clerks, Register Officers, Admin Assistants, Archivist, Secretaries, Office Messengers. All staff approaching retirement age, all HR practitioners and other members of staff interested in early retirement Office Clerks, Register Officers, Admin Assistants, Archivist, Secretaries, Office Messengers Secretaries, Admin Assistants, Executive Personal Assistants Secretaries, Admin Assistants, Executive Personal Assistants 5 days 80,000 January 22 nd 26 th April 16 th 20 th October 22 nd 26 th 3 days 60,000 February 7 th 9 th July 18 th 20 th December 5 th 7 th 5 days 80,000 January 29 th 2 nd Feb May 14 th 18 th October 29 th 2 nd Nov 5 days 80,000 March 5 th 9 th June 11 th 15 th September 10 th 14 th 10 days 150,000 May 14 th 26 th August 20 th 31 st November 19 th 30 th CEO, Directors 3 days 80,000 February 7 th 9 th Marketing Managers, Research & Development Managers, Line Managers Non Finance Managers who are responsible for making decisions whether on investment, acquisition, strategic matters of the organization July 25 th 27 th October 17 th 19 th 3 days 80,000 February 7 th 9 th July 25 th 27 th October 17 th 19 th 3 days 60,000 March 28 th 30 th September 26 th 28 th December 5 th 7 th Dares Salaam Dares Salaam 5

7 2018 MUA TRAINING PROGRAMMES COURSE TARGET DURATION COSTS DATES VENUE Change Management for Strategy Execution Lower, Middle and Upper levels of Management 3 days 80,000 February 14 th 16 th May 23 rd 25 th October 3 rd 5 th Advanced Executive Driver Executive Drivers, Drivers from both Public and Private Institutions, Personal Drivers. 5 days 80,000 March 5 th 9 th June 11 th 15 th October 22 nd 26 th CORPORATE GOVERNANCE AND STRATEGIC MANAGEMENT The Executive Chairman Board Chairmen, Vice Chairmen 5 days 80,000 March 5 th 9 th July 16 th 20 th September 17 th 21 st Corporate Governance Course Directors, CEOs, Board Members 3 days 80,000 April 11 th 13 th Customer Centric Strategy Strategy Execution Boot Camp General Managers, Functional Directors, Executives, Senior Managers and Heads of Functional Units Change Managers, Directors, Strategic Planners, Marketing Managers, Business Development Managers, Business Unit Managers, Division Heads, General Managers, County Managers and Leaders of major project teams July 11 th 13 th October 24 th 26 th 3 days 60,000 February 14 th 16 th May 16 th 18 th September 19 th 21 st 3 days 60,000 February 7 th 9 th August 22 nd -24 th November 28 th 30 th Zanzibar Fraud and Corruption in the Work Place Senior County Government officials, Private Sector Officials, County Assembly Members, Ministry Officials, CDF 3 days 60,000 February 7 th 9 th June 6 th 8 th November 28 th 30 th 6

8 COURSE TARGET DURATION COSTS DATES VENUE PROCUREMENT AND SUPPLIES Supply Chain Management Procurement Managers, Procurement Officers, Procurement Committee Members, Distribution Managers, Logistics Officer, Warehouse Officers 3 days 60,000 January 29 th 31 st May 23 rd 25 th October 17 th 19 th Thika Strategic Negotiations Skills Supplier Relationship Management Sales Managers, Procurement Managers, Key Account Managers, Sales Executives 3 days 60,000 April 25 th 27 th July 18 th 20 th November 21 st 23 rd Procurement Managers, Procurement Officers 3 days 60,000 March 21 st 23 rd August 22 nd 24 th Competitive Bidding and Contract Management Procurement Manager, Key Account Managers, Sales Manager, Project Managers, Procurement Officers, 3 days 60,000 February 7 th 9 th October 24 th 26 th December 5 th 7 th Project procurement Procurement Managers, Procurement Committee Members 3 days 60,000 March 21 st 23 rd July 25 th 27 th December 5 th 7 th Ethics and Professionalism in Procurement Procurement Managers, Procurement Committee Members 3 days 60,000 January 31 st 2 nd Feb June 27 th 29 th November 14 th 16 th CONFERENCE AND DIALOGUES Annual Leadership Summit Managers, Chief Executive Officers 3 days 80,000 August 15 th 17 th The Leading Woman Boot Camp Women in Academia Conference National Dialogue on Topical Issues Women in Middle Management and Emerging women leaders Senior Lecturers and Administrators, Lecturers and other women in Academia Academics, Corporate Leaders, Researchers, Key Journalists 1 day 20,000 February 16 th 3 days 60,000 June 13 th 15 th 1 day 20,000 April 20 th 7

9 COURSE TARGET DURATION COSTS DATES VENUE INFORMATION COMMUNICATION TECHNOLOGY Advanced Data Analysis using Microsoft Excel Internal auditors, external auditors, IT auditors, database administrators, IT professionals 3 days 30,000 January 29 th 31 st May 23 rd 25 th September 19 th 21 st On the job IT audit Course IT auditors, Information technology specialists 3 days 30,000 February 7 th 9 th Audit of Databases Audit of Active Directory Securing IT systems in the Public Sector Cyber security for Certified Public Accountants Internal auditors, external auditors, IT auditors, database administrators, IT professionals Internal auditors, external auditors, IT auditors, database administrators, IT professionals June 13 th 15 th October 24 th 26 th 3 days 30,000 March 14 th 16 th July 25 th 27 th December 5 th 7 th 2 days 25,000 April 26 th 27 th August 16 th 17 th November 29 th 30 th ICT Staff, IT auditors 3 days 30,000 March 7 th 9 th July 18 th 20 th November 21 st 23 rd Small and Medium CPA practitioners 1 day 20,000 February 2 nd June 22 nd Windows Forensic Forensic auditors, ICT personnel, IT Auditors 3 days 30,000 April 11 th 13 th NAV ERP Ethics, Security, Fraud and Forensic Auditors, Accountants, ICT managers, Procurement Officers, HR managers October 3 rd 5 th 3 days 30,000 March 21 st 23 rd August 22 nd 24 th 8

10 Some of our clients MoEHS 5

11 Some of our clients Apartments 6

12 MUA also offers Executive Capacity trainings in the following areas: Recruitment Services Psychometric Test Disaster and Emergency Relief Management and Humanitarian Efforts Public-Private Sector Partnerships (PPP Practical Entrepreneurship Public Speaking: Mastering the Secrets Public Sector Management and Governance Programme Conflict Resolution Effective Time Management MUA CONSULTANCY PROGRAMMES MUA offers a range of consultancy services, advisory and business support services to organizations both in the private and private sector. Our services include consultancy in the following areas:- Training Needs Assessment and Baseline Surveys Organizational Capacity Assessment Job Evaluation Organizational Restructuring Strategic Planning Retrenchment Market Intelligence Employee Satisfaction Surveys Change Management FOR BOOKING CONTACT: Directorate of Executive Capacity Development Programmes The Management University of Africa. Popo Road, off Road, Belle Vue, South C. P.O. Box ,, Kenya Telephone: /1, Mobile Phone Number: / / bmutinda@mua.ac.ke / gwakonyo@mua.ac.ke / amasese@mua.ac.ke or ecdp@mua.ac.ke Website:

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