Christopher Howe. Buildings Procurement Director Heathrow Airpiort. Building Strategic Supplier Relationships. 16th May 2017

Transcription

1 Christopher Howe Buildings Procurement Director Heathrow Airpiort Building Strategic Supplier Relationships 16th May 2017

2 Heathrow

3 Alignment

4 The Relationship long Game

5 An Expanded Heathrow

6 Scope Terminals Connectivity Runway Location M25 Junction 14A Ground Conditions M25 Rail Head Rivers Flood Mitigation Runway Length

7 The Case for Heathrow Expansion +55 million incremental passengers per annum 211 billion in economic benefits across the UK +260,000 ATMs serving 40 new long haul & 13 new regional routes Doubling freight capacity for exporters 10,000 apprentice ships Up to 40,000 new local jobs Up to 2.6 billion community compensation package

8 Expansion Procurement Approach Procure supplier partners to support DCO, Design and Delivery Planning Procurement supplier partners to support construction Procure supplier partners to support operational readiness Government announcement Government decision to grant DCO New runway operational

9 How it could look

10 Mexico International Airport

11 Changing Relationships

12 Categorising our suppliers

13 Building Aligned Trust Traditional Engaging Collaborating Partnering Assessment Areas Strategy & Performance Vision Contracting drivers Targets and KPI's Objectives Incentivisation Systems and Processes Governance Processes and working practice Knowledge management and innovation Risk and value management Structure and People Organisation structure Location Comms and branding Colleague objectives and rewards Culture and behaviours

14 Supplier Modelling High Value Opportunity Market Engaging Asset Management ( 250k to 5m) Minor Works (below 250k) Asset Projects ( 5m to 50m) Partnering Major Projects (one-off > 50m) Collaboration Major Programmes (multiple > 50m) Traditional Low Business Risk

15 Building Aligned Supplier Relationships

16 Collectively Working Together Keeping everyone safe 1 Joint safety tours 2 Understanding the supply chain s capacity 3 Risk management Doing the right thing 1 Engaging new suppliers 2 3 Local sustainable employment opportunity Joint Community activity engagement plan Improving every day Treating everyone with respect 1 Joint social events 2 Programme Alliance Meetings 3 Sharing lessons learned The Heathrow Buildings Team Working Together Charter 1 2 nd tier plan and strategy 2 Joint Baggage forum coffee conversations 4 Senior team working together 5 Automation Programme Pilot 6 Joint capital efficiency register

17 What does Heathrow mean by Professional Collaboration Collaboration: Business relationships formed by committed organisations to maximise performance for the achievement of aligned objectives and creation of additional value Professional: Competent or skilled in a particular activity

18 Professional Collaboration relationships Clarity of purpose Aligned objectives Complementary skills Constructive / open challenge Optimised resources Joint management Integrated processes Mutual value

19 To Finish a couple of short stories On the back of Professional Collaboration, we can all add greater value through 1 st and 2 nd Tiers talking to each other earlier in projects

20 Story One Charlie (2 nd Tier) finds out about projects at Heathrow by talking to other suppliers

21 Charlie (2 nd Tier) wants to know what projects are going on at Heathrow that he could add value to Charlie goes to their s and see s the Pipeline Spreadsheet sent from Heathrow via the 2 nd Tier inbox Hmmm I wonder what projects there are at Heathrow currently that I can add value to? This gives me an overview of the projects going on and which organisations are working on them. I need more detail, better give the key contacts a call Charlie goes to the contacts list also sent via the 2 nd Tier inbox. It gives the key contacts for each organisation (HAL/PD/DI). Charlie calls Sam (PD) and Jo (DI) to discuss... Sam (PD) and Jo (DI) are delighted to hear from Charlie Hi Sam/Jo its Charlie here! I see from the Pipeline Spreadsheet you are in early stages of Projects X, Y & Z. Hi Charlie, lovely to hear from you sure, let me tell you all about them and let s see how we can get the best value for Heathrow... I reckon I can add value. Can we discuss...?

22 Story Two Charlie (2 nd Tier) finds out about early design challenges on projects at Heathrow by talking to other suppliers

23 Charlie (2 nd Tier) also receives a one page project synposis periodically from the PDs Charlie contacts Alex (PD)... This is useful it outlines the project and key design challenges. I can definitely help with the challenges they have... Hi Alex its Charlie here! I see from your one page project synopsis you have some design challenges... Better give the key contact a call I reckon I can help. Can we discuss...? Alex is delighted to hear from Charlie Alex and Charlie discuss and agree how they can work together to deliver the best design as early as possible Hi Charlie lovely to hear from you sure, let me tell you all about it and let s see how we can get the best value for Heathrow... Wow what a great solution... we ve saved time, money, much better innovation and sustainability. Good job all round!

24