Knowledge is Power. Effective Recruitment and Selection Skills. Tel: Fax:

Transcription

1 Effective Recruitment and Selection Skills Based on SAQA ID: 10978, NQF Level 4, 10 Credits Tel: Fax: Knowledge is Power

2 Introduction Planning and Preparing for Recruitment and Selection: Recruiting the right staff is a crucial component of creating the workforce profile your organisisation needs to achieve its organisational objectives and it takes careful planning and consideration to recruit successfully. Recruitment and selection can be a challenging process that goes beyond interviewing candidates for a position. It involves the following: - assessing and defining the position - developing recruiting strategies - screening applicants - interviewing - making a hiring decision and offer - getting a new employee oriented to the company and his/her duties, - and of course the legal implications that need to be considered. Without considering these factors, managers often hire based on how well a job candidate presents him/herself or on gut instinct. As a result, they often live to regret their hiring decisions. Hiring the wrong person for the job leads to: - a decrease in productivity - high turnover - low morale - and lots of frustration for all That is why this two day workshop is vital for managers to learn a system for more effective recruitment and selection.

3 Day One 7:30 8:30 Registration 8:30 9:00 Welcome and Introductions: Unit Standard 10978: Recruit and select candidates to fill defined positions Plan and prepare for recruitment Recruit applicants Select staff Unit Standard Recruit and select candidates to fill defined positions NQF Level 4, 10 Credits 9:00 10:00 Module 1 Plan and prepare for recruitment After completing this module, the learner will be able to plan and prepare for recruitment and selection, by successfully completing the following: Information is obtained on the position that is relevant and complete A selection procedure is selected and is ensured to be appropriate for the specific position and in line with legal and any organisational requirements if applicable The selection procedure is confirmed to be a validated procedure Resources and methods needed for recruitment and selection are identified and prepared. The resources are available, within budget and fit for purpose Selection criteria and control procedures are developed in line with organisational and legal requirements, and avoid partiality or bias A plan is developed that ensures effective and efficient recruitment and selection. The plan is authorised by designated personnel, if applicable to the working environment Planning and preparing for recruitment and selection Introduction Recruitment and selection process Plan for recruitment and selection Obtain information on the position Job description Class Activity 1: Incumbent specifications Obtain information on the position (cont.) Selection criteria

4 Day One cont. Class Activity 2: Selection criteria Obtain information on the position (cont.) Create a job specifications form for the vacancy Selection procedures Organisational policies and procedures Validating the procedure Resources and methods 10:00-10:15 Comfort Break 10:15-12:30 Advertising Selection criteria and control procedures Plan for recruitment and selection Authorise the plan PoE Activity 1: Plan and prepare for recruitment and selection Debrief and Summary 12:30-13:15 Lunch Break 13:15-15:00 Module 2 Recruit applicants After completing this module, the learner will be able to recruit applicants, by successfully completing the following: Recruitment is conducted in accordance with the plan and in such a way as to have the potential to elicit the desired response from the target market Responses are dealt with in accordance to planned control procedures The initial screening determines if applicants meet the critical job specifications and requirements to expedite the departure of unsuitable applicants A list of potential candidates is prepared to facilitate selection An applicant database is maintained in accordance with legislation and organisational requirements Unplanned events are dealt with in accordance with the circumstances and contingency plans are initiated

5 Day One cont. Recruiting applicants Introduction Use the recruitment plan Recruiting applicants (cont.) Deal with responses 15:00-15:15 Comfort Break 15:15-16:30 Recruiting applicants (cont.) Screen the applicants Prepare a shortlist of potential candidates Maintain an applicant database Use contingency plans to deal with unplanned events PoE Activity 2: Recruit applicants Debrief and Summary

6 Day Two 8:30 9:45 Welcome: Welcome the learners back to the programme. 8:45 10:00 Module 3 Select staff After completing this module, the learner will be able to select staff, by successfully completing the following: Backgrounds and qualifications are validated using appropriate verification methods according to the plan Candidates are assessed against the requirements of the defined position Candidates are interviewed using best practice techniques appropriate to the defined position A shortlist is drawn up to reflect the results of the assessment of candidates. The shortlist can be justified in terms of the match between candidate profile and job requirements Selections are made in accordance with planned strategy and can be justified in terms of best match between candidate profile and job and any organisation requirements and meeting legislative requirements Feedback is relevant to the enquiry and the job requirements, and is given to both successful and unsuccessful candidates tactfully according to the planned time framework and legal requirements Records are documented to facilitate further processing and reflect agreements reached and successful candidate details accurately. Based on the environment records are authorised and forwarded to designated personnel, if applicable Unplanned events are dealt with in accordance with the circumstances, and contingency plans are initiated Selecting staff Introduction Validate backgrounds and qualifications Document referee responses Schedule the interviews Use selection techniques Assess candidates Using psychometric profiling / testing Using medial testing Using other assessments 10:00-10:15 Comfort Break

7 Day Two cont. 10:15-12:30 Interviewing candidates Using an interview committee Setting interview questions Questions to avoid Create an interview guide 12:30-13:15 Lunch Break Conduct the interviews Use verbal and nonverbal skills during the interview Use listening skills during the interview Control the interview Document the interviews Answer candidate questions Interview do s and don ts Create a shortlist Make a selection Give feedback to candidates 13:15-15:00 Create records Make a job offer Do the appointment Make workplace arrangements Induct the new employee Deal with unplanned events PoE Activity 3: Select staff Debrief and Summary 15:00-15:15 Comfort Break 15:15-15:30 Debrief the programme Reflect on the learning 15:30-16:30 Assessment Process

8 How to Register? Should you wish to book on this course, please make the following choices and fill in the Registration form on the next page and fax to or to Pretoria The Manhattan Hotel April 2012 Johannesburg The Garden Court, Milpark Southern Sun Cape Town The Premier Hotel-Cape Manor Durban Venue & Dates Pietermaritzburg Bloemfontein Mpumalanga Mmabatho Mafikeng Polokwane Kimberley Fees & Pricing Structure Effective Recruitment & Selection Skills The MORE you book the CHEAPER the PRICE 1 del - R 4990 ex VAT 5+ del - R 4390ea (Ex Vat) 3+ del- R 4690ea (Ex VAT ) 10+ del - R 4090ea (Ex VAT) Our Special Offer to you Book before the 16/3/2012 and receive 10% discount Book before the 30/3/2012 and receive 5 % discount Book before the 6/4/2012 and receive a 2% discount NB: any bookings after the 6/04/2012 will not receive a discount

9 Terms & Conditions Fees include complete program & refreshments Payment is due 7 days from date of invoice Seats are on a first come first serve basis The fee does not include accommodation or airfares All intellectual property rights in all material produced or distributed by DIRECT MANAGEMENT SOLUTIONS in connection with this event is reserved and any publication or distribution thereof is prohibited In the event of cancellation, DIRECT MANAGEMENT SOLUTIONS will issue a credit voucher valid for 12 months from date of issue DIRECT MANAGEMENT SOLUTIONS will be able to mitigate any losses up to 50% of the total contract value All cancellations to be in writing and addressed to the Chief Financial Officer no later than 14 days prior to the event No cash refunds will be considered, however delegate substitutions are welcome In the event that DIRECT MANAGEMENT SOLUTIONS cancels the event, it reserves the right to transfer this booking to an alternate event All speakers and topics are confirmed at the time of going to press, however DIRECT MANAGEMENT SOLUTIONS reserves the right to alter this program without prior notice Should the event for any reason beyond the control of DIRECT MANAGEMENT SOLUTIONS be cancelled, the client indemnifies DIRECT MANAGEMENT SOLUTIONS from any and all costs, damages and expenses, including legal fees, which are incurred by the client, however DIRECT MANAGEMENT SOLUTIONS shall endeavour to reschedule such an event timeously This agreement is binding and shall be governed by the laws of South Africa. Course Name: Effective Recruitment & Selection Skills Please return signed registration form to WEB Course & Venue Selection ( Please See Previous Page for Venue, Date & Pricing Options) Course Date: Venue: Price: Department/Organisation/Individual Postal Address Department / Organisation / Individual Responsible for Payment Tel: Fax: VAT Number: Delegate Details 1. Name: 2. Name: 3. Name: 4. Name: 5. Name: 6. Name: Name: Designation: Tel: Fax: Signature: Date: Authorisation / Approval Order Number: Banking Details Direct Management Solutions Standard Bank Account #: Branch: Fish Hoek Reference: Please use your INVOICE NO Vat Registration #: Company Registration #: 2004/012612/23 Services Seta Accreditation #: 2643