Milwaukee HPO Journey. April 2016 Presented by Allen Pavlovich & Rachel Matthews

Transcription

1 Milwaukee HPO Journey April 2016 Presented by Allen Pavlovich & Rachel Matthews 1

2 Plant Overview Plant Opened 1966 Total Property 7.5 acres Total Plant 51,080 sq. ft. Average Tenure ~15 Years Labor Relations Non-union 2

3 History of Campbell s Flavor Business 3

4 What is HPO IT S ALL ABOUT PEOPLE 4

5 Leadership Model 5

6 HPO High Performance Organization A High Performance Organization is able to perform at the highest level for an extended period of time. able to accomplish its work in the most effective and efficient manner possible. guided by Values, Mission and delivering the Way We Work Staying on the Court! 6

7 TRUST is a reflection of SELF Know yourself Control yourself Know others Do something for others Manifest Declare and Grow Cumulative Added together Exponential Growing fast Trust 7

8 Trust Manifest Together we get great results, we grow and trust in each other when I becomes we/us using integrity. Results oriented and success focused we are realistic, we rely on one another s capabilities and intent. Understanding we need to utilize our capabilities and integrity to achieve greatness. Satisfying our customers with Superior intent and integrity. Training with the intent of teamwork, transformation and motivation we have the capability to deliver terrific and great results! 8

9 Why we trust who & you There is honesty, caring and loyalty Trust feels Safe, good and just right! There is a constant of dedication has my back It means everything! There is commitment and truth It is the easiest thing to lose and to get or give back when there is loss of trust, it is even harder! It is the hardest thing to earn. 9

10 Trust Manifests itself in CREDIBILITY Integrity doing the right thing when nobody is looking Intent is our purpose, our plan, our motivation Capability our ability to do our job Results our performance, expectations, execution with excellence, our goals, our drive our effort Don t Leave home without it What s in your wallet? CREDIBILITY : Credi(t) > extending trust, agreement to PAY it back (A)bility > the skills to do something 10

11 How about a BEER? Because Everyone is Empowered and deserves Recognition 11

12 Conflict the EGO to HPO NO EGO Disagreement or Difference of opinion Butting heads Tension Mistrust Different personalities Differing ideologies Aggressiveness Causes disruption There s confrontation Agree to Disagree Trust Strengthen Relationship Respect each other Wear the Others Shoes Personally relate EGO to HPO 12

13 The way we work Value and Principles Our Values, Principles & The Way We Work The Play Book 13

14 Values and Principles Team Milwaukee Character Respecting integrity, being open honest and trusting the spontaneity of others ideas. Having fun, motivating ourselves and each other by being honest and approachable, Open minded. Being a good listener with confidence to follow through on our Vision with consistent integrity, being dedicated professionals, disciplined in our processes & ambitious. Being ambitious and leading with morals and integrity. Competence Trusting in those who have the knowledge and skills and are willing to share it with all so we can become a well oiled machine, powered by Chic-Fil-A lemonade. Knowing our roles, being dependable, inquisitive and coaching others. Having skills and abilities through our experiences to share with others to improve our efficiencies and effectiveness. 14

15 Values and Principles Team Milwaukee Courage Having the tenacity to be assertive and truthful while demanding the excellence in all of us. Being fearless and taking chances, taking ownership, being confident and serving up some lemonade when needed. Having confidence in our vision and character, not to be afraid to add some lemon to the mix. Adaptive and open to hugs. Being committed and having the strength and drive to succeed. Teamwork Communication and cooperation are our keys to being goal oriented team players that exude; reliability, punctuality and dependability. Fostering a safe environment, being supportive and trusting each other s abilities by being hard working and generous with each other. Trusting and communicating with each other to achieve our goal and vision by being positive and committed as a united safe workforce. We are consistent, punctual and positive, having fun by Showing Optimism & Belief in what we do; through perseverance, trust, leading by example, effectively communicating and being safe. 15

16 Team Milwaukee Ultimate Team Members 16

17 TEAMWORK Bernie Brewer The ultimate team worker is trustworthy & reliable Earning respect through good hygiene, he Asks questions and uses common sense when Multi-tasking and problem solving. Willing to learn new things to become knowledgeable Open minded to constructive feedback Rarely absent and is always FUN. Knowledgeable with a K-an do attitude. 17

18 Our Strengths to build on Years of experience, knowledgeable experienced seasoned employees Agility/Flexibility Customer service Firefighting (problem solving) Dedicated employees Drive to succeed Strong commitment to community Teamwork New employees willing to learn Pride Entrepreneurial spirit Commitment to safety Commitment to continuous improvement Concern for consistency 18

19 Our Opportunity Areas Communication Process Development Better performance measurements Technical skills Employee engagement New product introduction Understanding reason behind process Training program/work instructions Standard work application Recognition Ownership and accountability Poor documentation Lacking systematic approach to continuous improvement Turn (change over) Unwilling to ask for help Favoritism Insufficient maintenance staff Better prioritizing Better planning Improve morale Less self entitlement Decrease stubbornness Ego Better work conditions To many useless meetings Less plant congestion 19

20 CBN Our Transformation Compelling Business Needs Committed Behaviors Necessary to deliver results Vision & Mission WE SEE and WANT PEOPLE TO SEE US!! 20

21 Transition to HPO 21

22 MKE High Performance Overview Milwaukee Transformation History Execution Strategy in Milwaukee 22

23 May 2014 Plant-wide HPO Training Most employees in the plant actively participate in at least one team Developed HPO implementation teams: HPO Transformation Safety Job Mapping HPO TEAM Continuous Improvement Employee Engagement Site Steering Committee OBJECTIVES Eliminate Injuries TPS Skill Blocks Enabler Pipeline, Quality & Process Improvement Site Culture Development Overall coordination and Transformation 23

24 Site HPO Steering Committee design Making it Right the 1 st Time! Sharing Knowledge Be Engaged CBN - 100% MKE Campbell s Operational Excellence Starts with Us! 24

25 Our CBN 100% SAFETY: Zero Injuries Our CBN What and How 100% QUALITY: Zero Customer Complaints 100% GROWTH: 20M Lbs. by % SCHEDULE COMPLIANCE 100% ELIMINATION of SCRAPPED BATCHES 100% LEADERSHIP: Training schedule compliance, Qualification Compliance, Continuous Improvement Actions complete, ENGAGEMENT, etc. 100% DO IT RIGHT THE FIRST TIME How we deliver 100% MKE Ownership of 100% Shareholder/Customer/Employee Satisfaction! Ability to make Team decisions and to put them into action to deliver business results 25

26 Milwaukee HPO outcomes Skill blocks fully defined Implemented Ideas Improved yields beyond theoretical Reducing necessity for site-wide shutdowns Full process ownership TPS implementation: Aligned with network TPS structure Simplified pay-rates and vacation scheduling Fully enabled Flow to work 26

27 It all starts with SAFETY! 100% Injury free environment 27

28 Project Amazon Unified Maintenance, Production and QA under one Operations umbrella Simplified reporting structure Continued work toward true QA vs. QC structure Optimize Facilities team Leveraged capabilities in boiler room 28

29 TPS-example 2016 Tech Progression System Transition Employee Assignment Mary Campbell Tanks Operational 1 Operational 2 Operational 3 Operational 4 Leadership 1 Charge Digest Quality 100% MKE Leadership 2 Program Lead Leadership 3 Maintainer 1 CIL \AM \ 5S Maintainer 2 Maintainer 3 Maintainer 4 = Certified (employee, SME, Area Lead sign off) = Qualified (employee trained; can perform the job independently but not certified) = Not Qualified (incomplete training; cannot perform job independently) =Not Applicible # Blocks 1/1/ Tech Level as of 1/1/ Current Rate # Blocks Designed 6 Tech Level Designed 6 1/1/16 Rate 29

30 100% MKE outcomes 100% Safety 1+ Year injury free 100% Quality 0.13 CPMP 100% Service 99.4% Perfect Order 100% Growth potential 50% volume increase in active projects 30

31 100% MKE outcomes, cont. 31

32 32