Training Courses. Category. Group. Course Type. Academic Advisement 9.0. Academic Advisement Report 9.0. Active Listening.

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1 Category Compliance & Ethics Training Culture & Diversity Training Individual Development Training Leadership and Supervisory Training New Employee Orientation Operational Effectiveness Training Technical/Computer Based Training Group Mid-Level Managers Non-Supervisors Supervisors University Leadership Course Type Training Courses Academic Advisement results found Enables you to set up and track the requirements and rules that a student must satisfy to complete a degree or other objective. The core function of Academic Advisement is the ability to generate a degree progress report and transcript. Academic Advisement Report 9.0 This course is the supplemental training to Academic Advisement which provides the training for users to understand the navigation and the ability pull the required reports to display in a report format the student's progress toward graduation. It indicates whether the student has completed all the requirements needed for graduation. Active Listening Can you think of a recent problem that happened at work or at home that was caused by miscommunication? It happens to most of us every day. Luckily, active listening techniques can help you send and receive clear messages, build relationships, and develop deeper connections with others. Adobe Acrobat This workshop is created to provide employees with hands-on experience within Adobe Acrobat Professional. The features will allow you to familiarize yourself with Adobe PDF files, their interfaces, menus, toolbars and major functionalities. We'll use files initiated in Microsoft Word, convert them into PDFs, and create forms within those PDF files. Adobe Photoshop I This training is designed to provide employees opportunities with image editing. This workshop will assist employees with hands-on experience using Adobe PhotoShop CS6 and provide an introduction to features within Photoshop. The features may allow you to create, modify and enhance images. Adobe Photoshop II This training is designed to provide employees opportunities with image editing. The workshop will assist employees with hands-on experience using Adobe Photoshop CS6 and provide some intermediate tools within Photoshop. These features may allow you to create, modify and enhance images on a new level. Advanced Microsoft PowerPoint 2010 This class is an advanced workshop that helps and directs employees in creating powerful and creative PowerPoint presentations. Participants should have intermediate level of the application as a prerequisite. Advanced Project Management Project management courses usually cover techniques like setting project goals, creating a Statement of Work, and scheduling tasks. But there's an element that's even more important to your project's success: the team. Americans with Disabilities Act Americans with Disabilities Act (ADA) course addresses the major provisions of the Americans with Disabilities Act (ADA). The guiding principles of compliance with Federal guidelines. The course includes discussions regarding strategies for analyzing and determining essential job functions and providing reasonable accommodations as required by ADA Hiring and utilizing the skills of employees who qualify under ADA guidelines. Anti-Hazing Anti-Hazing - Regulation Florida Agricultural and Mechanical University strictly prohibits any students(s), group(s) of students organization(s) affiliated with the University from engaging in any form(s) of hazing activities. The university has zero tolerance for violation of any provisions of the Anti-hazing Regulation Building Better Teams Page 1 of 10

2 Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the central methodology of most organizations in the private, non-profit, and government sectors. Making efforts to understand the complexities of group development and trust is essential for the success of your entire organization. Bullying in the Workplace Bullying can be difficult to identify and address, and it costs. Research has shown that bullying is four times more prevalent than other types of harassment. The total financial cost to American corporations alone is estimated to be in the billions of dollars each year. Can you afford these costs? With an anti-bullying culture in the workplace, people and their organizations benefit. Business Ethics for the Office What exactly makes a decision ethical? The problem with ethics is that what may seem morally right (or ethical) to one person may seem appalling to another. There is no easy way to solve every ethical decision you will have to make as a manager. However, there are ways you can define your ethical framework to make solving those ethical dilemmas easier. In this course, we will review some tools that you can use when you're faced with an ethical decision. As well, we discuss techniques to use so you don't get stuck in an ethical quandary. The case studies in this course have been included so that you can practice making decisions in a safe environment. Campus Community General 9.0 This course is an overview course for Campus Community for users that need view only capability to assist students and their respective departments; however, that are not official Academic Advisors. Campus Community Inquiry 9.0 This course is an overview course for Campus Community for users that need view only capability to assist students and their respective departments; however, that are not official Academic Advisors. Campus Solutions Faculty Self Services 9.0 This is used to manage class, student and advisee related activities within irattler applications. Campus Solutions Grading Exceptions 9.0 This course provides the supplemental training in understanding the procedures for Assigning Failed and Incomplete Grades within irattler with the new rules and guidelines. Change Management: Change and How to Deal With It Change within a business organization can cause real problems, especially if you face resistance from some employees. Knowledge of change management techniques can make a difference for those employees adapting to change. Coaching and Mentoring Coaching and mentoring are important competencies in any organization. A successful coach and mentor can help others improve their performance and grow their skills, thereby freeing up more of their own time to work on their own personal development. It's a win-win situation! Communication Strategies Developing effective communication skills within an organization should be a priority. Communicating between workplace personnel is an activity that has to be learned and practiced. By learning communication strategies, team meetings and client interactions will produce measurable results. Computer Literacy This course is a broad introduction to the use of computers as tools for creativity, communications and organizing information. By teaching the technical fundamentals of computer use, we hope to help you build your skills in researching, storing and retrieving information, making appropriate ethical choices about the use of computers, and using technology to help you learn on your own and pass your new skills on to others. Conducting Effective Performance Reviews Your workforce won't be successful if they don't know how success is defined. The performance management process can help you define expectations, set goals, manage behavior, and get the results that you want from your business. Conflict Resolution Dealing with Difficult People To prevent conflicts due to difficult people, organizations can take a proactive approach to improving communications and empowering business relationships. Understanding conflict resolution techniques is essential for the growth and development of your organization. Conflict Resolution Getting Along in the Workplace Page 2 of 10

3 Conflict is a normal part of our lives, and it's not all bad! Conflict offers us the opportunity to understand one another better, reach better solutions, and grow as people. Crisis Management Do you know what to do if a natural disaster strikes your place of business? What if a fire breaks out? Don't let crises catch you unprepared. CRM: An Introduction to Customer Relationship Management CRM programs are ways for companies to gauge how well they are doing at providing a particular service or the quality of their products. Organizations that implement CRM programs do so because the impact to their bottom line is immediately measurable. Customer Service Training: Managing Customer Service The relationships that businesses build with their internal and external customers are essential for success. To remain competitive in any industry, employees need to be able to provide excellent customer service. As well, teams need to be led by a manager who promotes and embodies customer service. Customer Services Loyalty and Retention The purpose of this course is how to communicate and assist customers, students and co-workers in resolving concerns and issues in order to gain commitment, respect and trust within a healthy environment. Understand and leverage opportunities for FAMU to become future customers, students and employees University of choice. Delegation: The Art of Delegating Effectively Learning about the delegation process allows managers and supervisors to successfully assign tasks to their employees. Making efforts to effectively communicate the responsibilities and expectations of a delegated project is essential for success. Disability Awareness Working with People with Disabilities. In this self-paced, web-based course, you will learn how to encourage diversity in your workplace, conduct fair interviews, resist the urge to label, and make your workplace more accessible by improving access and removing barriers. You'll also learn about some of the legal obligations of cooperation between employers, unions, and employees, the duty to accommodate, and diversity and disability awareness communication essentials. Diversity Training: Celebrating Diversity in the Workplace Our gender, our sexual orientation, our religion, our ethnic background, our disabilities, and all the other things that make an individual unique come together to form our identities. Managers of successful organizations have embraced the differences that exist between every employee. Celebrating diversity has become an essential ingredient of business management. Document Management and Retention Apply concepts of Document Management and Retention Policies and Procedures; Identify and locate procedure for Communication of Revised Policies and Procedures; Enhance knowledge and skills regarding Document Management and Retention Life Cycle Process to Appropriate Grants Management. Effective Communication This class is designed to define what communication is and what the negative influences are that hinder effective communication. What are the five effective communication steps and explain what they are. Also allow the participants to investigate how they communicate and is it effective. Emotional Intelligence A positive, constructive, team oriented work environment is a major contributor to a highly effective workplace. One of the ways to create this work environment is to have an emotionally intelligent workforce. By providing emotional intelligence training, a business can help its employees develop communication skills, and form productive relationships and can improve their health and well-being. Employee Accountability There was once a time when employee accountability and loyalty were inherent societal standards. However, with the social and political changes that have occurred in the past 60 years, things are no longer as simple. It's up to us to rebuild accountability in our organizations and societies. Employee Dispute Resolution Mediation Through Peer Review. Unresolved workplace grievances can be costly for a company. Conflict can cause hostility, insubordination, low morale, reduced productivity, and lost profits. The peer review process affords employees the opportunity to resolve disagreements in an objective, efficient, and fair manner, while preserving relationships and building trust. Page 3 of 10

4 Ethics Learn how to understand and recognize ethical behavior and the importance of internal controls. Fire Safety/Awareness and Emergency Evacuation This course will train employees in fire prevention, evacuation and fire safety. Employees will be apprised of the fire hazards of the materials and processes to which they are exposed. They will be familiarized with the fire alarm and evacuation signals, their assigned duties in the event of an alarm or emergency, evacuation routes, areas of refuge, exterior assembly areas, and procedures for evacuation. Employees assigned with the duty of fire warden shall be trained to know the locations and proper use of portable fire extinguishers or other manual firefighting equipment required for its safe and proper use. Fundamentals of the Apple ipad This course covers the fundamentals of using an ipad. Such fundamentals as setting an ipad, navigating on the tablet, finding and installing apps, moving apps and deleting apps, creating folders to organizing apps and using face time. Generation Gap Closing the Gap in the Workplace Authentic, high-performing teams can make or break a business's success. This course can help employees work together and bridge the generation gap. Hazardous Waste Awareness, Laboratory Safety and Storm Water Training This training is mandatory for all FAMU employees working in laboratories with chemicals. Instruction will be provided on the Laboratory Safety Guidelines, Policies and Procedures at Florida A&M University, including Hazardous Waste Awareness as required by FAMU Department of Environmental Health and Safety (EHS). Identity Theft/Red Flags The primary purpose of this program is to develop a self-sufficient Identity Theft Prevention Team focused on creating and maintaining a defensible position for the institution. Intermediate Adobe Illustrator This is an intermediate level of Adobe Illustrator that allows users to expand their capability beyond basic graphic design techniques and learn how to use more difficult tools and commands and create more complicated designs. Intermediate Microsoft Access 2010 This training is designed for individuals that know the basic information about Microsoft Access 2010 and are ready to enhance their skills. This is an intermediate course, so participants will go more in depth in tables, queries, reports, and forms. This training is available for all FAMU employees. Intermediate Microsoft Excel 2010 This training provides new features in Microsoft Excel You will find many useful and intriguing tools to help get your document up to speed with today's technology. Intermediate Microsoft PowerPoint 2010 The class was designed to give practical hands on experience in creating PowerPoint Presentations using advanced techniques. The participants will add multimedia elements, customize slide using animations. You will also create a presenter-independent slide show and make an annotated presentation. Intermediate Microsoft Word 2010 This class is designed to cover the advance tools in Microsoft Word. It is for students that are avid users of Microsoft Word, and would like to be able to complete advanced procedures in this program. Introduction to Adobe Illustrator This is an introductory course in Adobe Illustrator CS6. It will allow the user to become familiar with the software so that they can begin to create graphic projects. This is for all users who are curious about Illustrator but do not know where to begin or do not know anything about the software. Introduction to Adobe InDesign This is an introductory course in Adobe InDesign CS6. It will allow the user to become familiar with the software so that they can begin to design and create publications. This is for all users who are curious about InDesign but do not know where to begin or do not know anything about the software. Page 4 of 10

5 irattler eprocurement 9.0 The business process that offers a simple and cost-effective way to procure materials and services online. eprocurement also automates internal approvals of purchase requests to improve the purchasing process and expedite orders. irattler Fundamentals 9.0 This course covers the essential concepts, terminology, and navigation techniques for irattler Enterprise Solutions 9.0 applications using a browserbased interface to view or manipulate data. irattler Time and Labor 9.0 Provides complete control over tracking employee time and labor. It enables you to create schedules for employees, create time for unscheduled employees, track employee time, approve time, and update pay sheets in irattler Payroll. Time and Labor can be used to edit and approve time and distribute earnings calculated by irattler Payroll for employee time records. In addition, you can produce reports and adjust time reported in prior periods. Leadership Skills for Supervisors: Communication, Coaching and Conflict To succeed as a supervisor, you need to extract outstanding performances from your staff. You also need to help them develop skills and grow in maturity. To do this, you can t just manage. You must lead. You must draw on different leadership methods to match the employee and the situation. These skills are crucial for day to day triumphs, as well as future promotion. Managing Difficult Conversations If you're going to be successful in life, you need to be able to handle any situation in a professional manner. Do you have a plan for approaching difficult conversations, getting discussions back on track, and handling upset people? Meeting Management: The Art of Making Meetings Work Did you know that the average employee spends four hours a week in meetings, and that most people feel that half of that time is wasted? In fact, a Salary.com survey listed meetings as the biggest time waster! However, meetings can be a great tool for problem solving, brainstorming, communication, and team building when they are done right. Microsoft Access This training provides an introduction to Microsoft Access. It helps participants gain technical skills and knowledge to utilize the tables and queries of Microsoft Access to create and manage databases. Microsoft Access Advanced Data Management In this course, you will learn: Referential Integrity, Table Relationships, an Introduction to SQL, and Modal Dialog Boxes Microsoft Access Advanced File Tasks In this course, you will learn: Using Windows Explorer within Access, Database Management, Saving Your Files, Exporting Files, and Linking Files. Microsoft Access Advanced Form Tasks In this course, you will learn: Using Subforms, Creating a Navigation Form, Advanced Form Controls, Exporting a Form, and Other Form Tasks. Microsoft Access Advanced Topics In this course, you will learn: Access and Windows, Splitting Your Database, Using Outlook with Access, Using Access with SharePoint Server, and Access and Web Databases. Microsoft Access Creating a Database In this course, you will learn: First Steps, About Records, Creating a Table, Creating a Table, and Formatting Text Microsoft Access Doing More with your Database In this course, you will learn: Creating and Using Forms, Creating and Using Queries, Creating and Using Reports, Sorting and Filtering Data, Viewing Data, and Printing a Database Object. Microsoft Access Getting Started In this course, you will learn: Interface Basics, Database Security, and Getting Help. Page 5 of 10

6 Microsoft Access Pivoting Data In this course, you will learn: Creating a PivotTable, Using PivotTables, Advanced PivotTable Tasks, Creating a PivotChart, and Using PivotCharts. Microsoft Access The New Interface In this course, you will learn: Quick Access Toolbar, Basics of Tabs, Create Tab, External Data Tab, and Database Tools Tab. Microsoft Access Working with Forms In this course, you will learn: Basic Form Controls, Advanced Form Controls, Formatting Forms, Formatting Controls, and Using Themes. Microsoft Access Working with Queries In this course, you will learn: Basic Queries, Doing More with Queries, Creating Advanced Queries, and Creating Management (Action) Queries. Microsoft Access Working with Reports In this course, you will learn: Basic Form Controls, Advanced Form Controls, Formatting Forms, Formatting Controls, and Using Themes. Microsoft Access Working with Tables In this course, you will learn: Customizing Tables, Formatting Tables, Controlling Table Data Entry, and Managing Table Data Entry. Microsoft Excel This training provides introduction to the process for creating professional spreadsheets and charts within Microsoft Excel. Gain technical skills to perform numerous functions and formulas to enhance your data sheet. Microsoft Excel Adding the Finishing Touches In this course we will cover the following topics: Research Tools, Using Themes, Adding Text Boxes, Inserting Pictures and ClipArt, and Editing Pictures. Microsoft Excel Advanced Excel Tasks In this course, you will learn: Using Advanced Functions, Using the VLOOKUP Function, Using Custom AutoFill Lists, and Linking, Consolidating, and Combining Data. Microsoft Excel Advanced File Tasks In this course we will cover the following topics: Using Windows Explorer within Excel, Saving Your Files, Using File Management Tools (Part 1), and Using File Management Tools (Part 2). Microsoft Excel Charting Pivoted Data In this course, we will cover the following topics: Getting Started with PivotCharts, Using the PivotChart Tools Tab, Formatting a PivotChart, and Advanced PivotChart Tasks. Microsoft Excel Editing Your Workbook In this course we will cover the following topics: Modifying Cells and Data, Cell Formatting, Enhancing a Worksheet's Appearance, Working with Charts (Part 1), Working with Charts (Part 2) Microsoft Excel Getting the Most out of Your Data In this course, we will cover the following topics: Outlining and Grouping Data, Exploring Scenarios, Using Data Analysis Tools, Using the Solver, Excel and Hyperlinks. Microsoft Excel Macros, Visual Basic, and Excel Programming In this course, you will learn: Creating a Basic Macro, Visual Basic and Macros, More Macro Tasks, Advanced Visual Basic Tasks. Microsoft Excel Managing Tables In this course we will cover the following topics: Working with Tables, Working with Records and Fields, Working with Tables and Filters, and Using Excel as a Database. Microsoft Excel Pivoting Data Page 6 of 10

7 In this course, we will cover the following topics: Getting Started with PivotTables, Working with PivotTable Data, Formatting a PivotTable, Using the Classic PivotTable Layout, Advanced PivotTable Tasks, and Using PowerPoint. Microsoft Excel Showing Data as a Graphic In this course we will cover the following topics: Inserting SmartArt, Formatting SmartArt, Adding Symbols, Equations, and Shapes, Adding Sparklines, and Editing Sparklines. Microsoft Excel Working with Functions and Formulas In this course we will cover the following topics: Using Formulas in Excel (Part 1), Using Formulas in Excel (Part 2), Exploring Excel Functions, Using Functions in Excel, Working with Names and Ranges, and Working with Array Formulas. Microsoft Office 2010 This training provides basic and unique features in Microsoft Office It includes the common features in Word, Excel and PowerPoint. You will find many useful and intriguing tools to help get your document up to speed with today's technology. Microsoft Outlook This training provides an introduction to the features and tools of Microsoft Outlook and the Outlook Web-based system. Gain technical skills about and how to communicate effectively. Microsoft Outlook Advanced Topics In this course, we will cover the following topics: Linking Items, Custom Forms, Publishing Your Calendar, Using the Social Network Connector. Microsoft Outlook Data Management In this course, we will cover the following topics: Using the Account Setting Window, Using Personal Folders, Managing Personal Folders, Using Outlook Profiles. Microsoft Outlook Information Management In this course we will cover the following topics: Calendar, Contacts Folder, Tasks Folder, Notes Folder, and Journal Folder. Microsoft PowerPoint This training provides an introduction to the features and tools of Microsoft PowerPoint. It helps participants gain technical skills to create effective and creative PowerPoint presentations. Microsoft PowerPoint Adding Multimedia to a Presentation In this course, we will cover the following topics: Inserting Video Files, Editing Video Files, Inserting Audio Files, Editing Audio Files. Microsoft PowerPoint Creating Advanced Types of Shows In this course, we will cover the following topics: Setting Up Your Show, Presenting Your Show, Creating a Custom Show, and Advanced Presentation Techniques. Microsoft PowerPoint Creating Presentations In this course we will cover the following topics: Creating a Slide Master, Using Placeholders, Using Slide Masters, Using Handout Masters, Using Notes, Masters Microsoft PowerPoint Printing and Viewing Your Presentation In this course we will cover the following topics: Using Layouts and Views, Viewing a Slide Show, Preparing Your Presentation, and Printing Your Presentation. Microsoft PowerPoint Reviewing Presentations In this course, we will cover the following topics: Using Comments and How to Review a Presentation. Microsoft PowerPoint Setting Up Slide Masters In this course, we will cover the following topics: Creating a Slide Master, Using Placeholders, Using Slide Masters, Using Handout Masters, and Using Notes Masters. Page 7 of 10

8 Microsoft PowerPoint Starting Out In this course we will cover the following topics: Creating a Presentation, Working with your Presentation, Editing your Presentation, Arranging Slides, and Getting Help in PowerPoint. Microsoft Project This workshop helps users through the process of setting up a new project, saving a project, and printing project timelines. It is a great class for project managers and assistants to manage their projects and control project milestones, phases and resources. Microsoft Publisher Microsoft Publisher is the business publishing program that helps us create, design, and publish professional-looking marketing and communication materials. This course will teach uses how to create materials for print, , and the Web with an intuitive, task-based environment that guides them from initial concept to final delivery in-house without professional design and production expertise Microsoft SharePoint Microsoft SharePoint is a system that connects with employees across the enterprise. This course will help us use SharePoint to engage with people, share ideas and reinvent the way they work together. We'll learn how to share and update documents in an online document library, how to set up users and permissions for security purposes, and how to utilize the full advantage of the system to collaboratively work in groups from remote locations. Microsoft Word This training provides an introduction to word processing applications, functions and features. Gain technical skills to create, edit, save and retrieve files. Microsoft Word Advanced Tabs and Customization In this course we will cover the following topics: Page Layout Tab, References Tab, Mailings Tab, Review Tab, Contextual Tab, and Customizing the Ribbon. Microsoft Word Creating Documents In this course we will cover the following topics: Creating a New Document, Selecting Text, Moving Text, and Applying Text Effects. Microsoft Word Creating Equations and Charts In this course, we will cover the following topics: Working with Equations, Creating Charts, Formatting Charts, and Analyzing Chart Data. Microsoft Word Creating Headers and Footers In this course we will cover the following topics: Creating Basic Headers and Footers, Using the Header and Footer Tools (Design Tab), Inserting Page Numbers, and Doing More with Headers and Footers. Microsoft Word Creating Tables In this course, we will cover the following topics: Inserting Tables, Editing Tables, Formatting Tables, and Working with Table Data. Microsoft Word Doing More with Text In this course we will cover the following topics: Fonts on the Home Tab, Font Dialog, Using Tabs, and Paragraph Options. Microsoft Word Finishing Your Document In this course we will cover the following topics: Making your Document Consistent, Using the Mail Merge Wizard, Performing a Manual Mail Merge, and Sending a Document Electronically. Microsoft Word Managing Your Documents In this course we will cover the following topics: Using Windows Explorer within Word, Saving Your Files, Finishing Your Files, Making Word Work Backwards, Viewing Your Files. Microsoft Word Printing and Viewing your Layout In this course we will cover the following topics: Using Layouts and Views, Basic Viewing Tools, Advanced View Tools, Preparing your Document, and Printing a Document. Page 8 of 10

9 Microsoft Word Starting Out In this course we will cover the following topics: Creating a Document, Navigating in your Document, Doing More with your Document, Working with your Document, and Getting Help in Word. Microsoft Word The Word Interface In this course we will cover the following topics: Getting Acquainted, Quick Access Toolbar, Tabs and Groups, Home Tab, Insert Tab, and View Tab. Microsoft Word Using Formatting Tools In this course we will cover the following topics: Working with Templates, Using Bullets and Numbering, Using the Paragraph Dialog, Using Delineation Tools, Working with Pages, and Adding Hyperlinks. Microsoft Word Working with Advanced Graphics and Objects In this course, we will cover the following topics: Inserting Text Boxes, Inserting WordArt, Creating SmartArt, Editing SmartArt, and Using Building Blocks and Quick Parts. Microsoft Word Working with Pictures In this course, we will cover the following topics: Inserting Pictures, Editing Pictures, Doing More with Pictures, Formatting Pictures, and Managing Pictures. Microsoft Word Working with Shapes In this course, we will cover the following topics: Drawing Shapes, Working with Shapes, Working with Text and Shapes, and Advanced Shape Tasks. New Employee Orientation New Employee Orientation showcases the exceptional benefits of being a part of this dynamic institution. The program emphasizes the University's core values, mission, and vision as well as highlights many of the University's accomplishments and endeavors throughout the years. Non-Discrimination Harassment Issues, Consensual Relationships, Title IX Non-Discrimination Harassment Issues continue to be a hot topic in the workplace. This training informs learners of Federal and State laws and University policies and regulations on non-discrimination harassment issues. The program facilitates frank discussions on the differing degrees of behaviors that constitute harassment. Special emphasis will be placed on the process for resolving incidents that constitute non-discrimination issues and the role of the supervisor in addressing these sensitive issues. Risk Management Risk management has long been a key part of project management and it has also become an increasingly important part of organizational best practices. Corporations have realized that effective risk management can not only reduce the negative impact of crises; it can provide real benefits and cost savings. The risk management framework provided in this course is flexible enough for any organization. You can apply it to a single project, a department, or use it as a basis for an enterprise-wide risk management program. Sarbanes Oxley Act of 2002, Ethics/Conflict This course discusses work-related scenarios and ethical decision making. Identify procedures for handling confidential information and review FAMU's Confidential Disclosure Program and the University Code of Conduct (6C ). Stress Management This training is designed to discuss work-related stress and the impact it has on job performance and health. It will teach working professionals how to better manage and minimize the impact of stress. This training includes skills that assist people in identifying and minimizing the negative physiological, emotional, and behavioral impact of stress. Time Management Time management skills are important for professional success in any workplace. Individuals who are able to successfully implement time management strategies are able to control their workload rather than spend each day stressful and dealing with crisis after crisis. Discover how to focus on daily tasks with the greatest impact to you and your organization. Travel and Expense Training Travel and expense course will focus on the procedures to process business related travel arrangement including monitoring and maintain accounts and funds for travel expense. Page 9 of 10

10 Workplace Harassment: What It is and What to do About It The advantages of workplace harassment training includes better communication throughout your office. It is your role as a business leader to create an environment that allows your employees to work alongside each other without hostility; without experiencing harassment. Workplace Violence: How to Manage Anger and Violence in the Workplace Your training in managing anger and violence in the workplace is a pro-active way to reduce the chances for a violent incident in your workplace. Managers need to be familiar with preventative measures, violence response strategies, as well as the appropriate stages of incident investigation. Copyright Florida Agricultural And Mechanical University All Rights Reserved Tallahassee, FL Florida A&M University is an Equal Opportunity/Equal Access University Page 10 of 10