Tuesday April 29, 2014

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1 Schedule Time Tuesday April 29, :00 am 5:00 pm Pre-conference Classrooms (advance registration required) 12:00 pm 9:00 pm Registration 11:00 am 1:30 pm Tour of athenahealth in Watertown Group 1 (advance registration required) 1:30 pm 4:00 pm Tour of athenahealth in Watertown Group 2 (advance registration required) 4:00 pm 6:00 pm Enterprise Client Reception (INVITE ONLY) 5:00 pm 6:00 pm New Client Reception Cocktail Party (INVITE ONLY) 6:00 pm 9:00 pm Welcome Reception with Exhibitors Wednesday April 30, :00 am 7:00 am Morning Activity Zumba 7:00 am 8:00 am Breakfast and Registration 8:00 am 9:15 am Opening Remarks and General Presentation COOR-03 Payment Reform Where We Are, Where We re Going, and How You Can Leverage Technology to Thrive COOR-08 Interoperability within athenaclinicals 9:30 am 10:30 am XPRT-10 XPRT-15 XPRT-25 XPRT-28 NSPR-01 NSPR-05 Panel Discussion: Empower Your Practice through Effective Patient Engagement Strategies Performance-Based Physician Compensation Models Cash Flow Forecasting: What s in your Wallet? Using athenacoordinator Analytics to Gain Insight into Your PPR Can We Have Some More Disruption, Please? Turning athenanet into an Innovation Platform Patient-Centered Medical Home (PCMH) Recognition and the PCMH Accelerator s marked are NEW offerings for 2014 and provide one CME credit for attendance.

2 9:30 am 10:30 am NSPR-06 NSPR-10 COOR-01 COOR-04 XPRT-01 XPRT-06 XPRT-07 Reporting to a Patient Safety Organization (PSO): What athenahealth s Partnership with Quantros Means for You Get Mobile! A Patient s Journey Aided by athenahealth and Epocrates Mobile Solutions Building Care Coordination in Your Community Past, Present, and Future ACO 101: The Basics of Accountable Care: What Is It and Why Should You Care Year in Review: Make the Most of 2013 Enhancements to athenacollector, athenaclinicals, and athenacommunicator Behind the Numbers: Strategic Approaches to Performance Management Quality Management Tools: The Shift from Pay-for-Performance to Pay-for-Value 10:45 am 11:45 am XPRT-15 XPRT-18 XPRT-20 XPRT-22 NSPR-02 NSPR-08 Performance-Based Physician Compensation Models The Digital Patient: Driving Self-Pay Performance Excel -ing at Your Business Cases with athenacoordinator Analytics Assessing Merger/Acquisition Performance with athenacoordinator Analytics Your Culture, Your Talent The New athenanet Experience: Fall 2014 (Clinicians) 12:00 pm 1:00 pm Lunch/Exhibits Open 1:00 pm 1:45pm Networking and Expo Exploration COOR-05 COOR-06 XPRT-03 XPRT-09 So, You re in an ACO. Now What? Population Health Management: An ACO Guidebook Make the Most of your Relationship with athenahealth: An Insider s Guide to Your Account Management and Client Support Leverage Your Patient Portal to Master Patient Engagement & Meaningful Use Stage 2

3 3:15 pm 4:15 pm XPRT-24 NSPR-03 NSPR-06 NSPR-11 NSPR-12 NSPR-13 NSPR-14 NSPR-15 COOR-01 COOR-03 XPRT-02 XPRT-04 XPRT-18 Client Perspectives: athenacoordinator Analytics Best Practices Simple Strategies to Understand Personality and Manage More Effectively (peer breakout 135 minutes) Reporting to a Patient Safety Organization (PSO): What athenahealth s Partnership with Quantros Means for You Specialty Breakout Discussion: Cardiology (peer breakout 135 minutes) Specialty Breakout Discussion: Primary Care (peer breakout 135 minutes) Specialty Breakout Discussion: OB/GYN (peer breakout 135 minutes) Specialty Breakout Discussion: Orthopedics (peer breakout 135 minutes) Specialty Breakout Discussion: Pediatrics (peer breakout 135 minutes) Building Care Coordination in Your Community Past, Present, and Future Payment Reform Where We Are, Where We re Going, and How You Can Leverage Technology to Thrive 2014 Product Roadmaps: athenacollector, athenaclinicals, and athenacommunicator Introduction to athenanet Reporting The Digital Patient: Driving Self-Pay Performance XPRT-26 XPRT-30 XPRT-32 Taking Action with Your Denials Maximize Practice Profit with athenanet Reporting 4:30 pm 5:15 pm Networking and Expo Exploration Healthcare Point of Service: Automating your Front Office to Maximize Bottom-Line Results 5:00 pm 6:30 pm National Showcase and Maven Client Reception (INVITE ONLY) 5:30 pm 6:30 pm FQHC Client Reception (INVITE ONLY) 5:30 pm 7:00 pm OB/GYN and Family Medicine Editorial Board Reception (INVITE ONLY) 7:00 pm 11:00 pm Dinner-by-the-bite and Casino Night 8:00 am 8:45 am Breakfast Thursday May 1, :00 am 10:00 am COOR-05 COOR-06 XPRT-02 XPRT-03 So, You re in an ACO. Now What? Population Health Management: An ACO Guidebook 2014 Product Roadmaps: athenacollector, athenaclinicals, and athenacommunicator Make the Most of your Relationship with athenahealth: An Insider s Guide to Your Account Management and Client Support

4 XPRT-06 Behind the Numbers: Strategic Approaches to Performance Management 9:00 am 10:00 am XPRT-21 XPRT-30 XPRT-31 NSPR : Big Brother is Watching! Maximize Practice Profit with athenanet Reporting Client Advocacy s Roundtable: Working Together to Build a World Class The New athenanet Experience: Fall 2014 (Clinicians) NSPR-16 Effective Patient Communication Strategies Improve Satisfaction and Generate Positive ROI 10:30 am 11:45am General Presentation and Closing Remarks 12:00 pm 1:00 pm Lunch/Exhibits Open 1:00 pm 1:45pm Networking and Expo Exploration COOR-08 COOR-09 XPRT-07 Interoperability within athenaclinicals Welcome to athenacoordinator Enterprise SM Quality Management Tools: The Shift from Pay-for-Performance to Pay-for-Value XPRT-09 XPRT-17 Leverage Your Patient Portal to Master Patient Engagement & Meaningful Use Stage 2 Scheduling Strategies for Complex Environments XPRT-23 athenacoordinator Analytics and Industry Trends for 2014 XPRT-29 NSPR-01 Engagement Opportunities to Help Grow the Network Through the Client Advocacy s Can We Have Some More Disruption, Please? Turning athenanet into an Innovation Platform

5 NSPR-10 COOR-04 COOR-07 XPRT-04 Get Mobile! A Patient s Journey Aided by athenahealth and Epocrates Mobile Solutions ACO 101: The Basics of Accountable Care: What Is It and Why Should You Care Marketing Strategies to Grow Your Practice Introduction to athenanet Reporting 3:15 pm 4:15 pm XPRT-17 XPRT-19 XPRT-20 XPRT-27 NSPR-02 NSPR-05 Scheduling Strategies for Complex Environments Panel Discussion: Self-Pay AR and Patient Financial Policy Strategies Excel -ing at Your Business Cases with athenacoordinator Analytics Taking Action with Your Denials for athenacoordinator Analytics Clients on athenacollector Your Culture, Your Talent Patient-Centered Medical Home (PCMH) Recognition and the PCMH Accelerator 4:15 pm Adjourn

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