Operational Excellence
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1 Operational Excellence Managing Performance in the Oil & Gas Industry Jul 2017 Dubai Oct 2017 London 19-DEC-16 This course is Designed, Developed, and will be Delivered under ISO Quality Standards
2 Operational Excellence Managing Performance in the Oil & Gas Industry Why Choose this Training Course? What are the Goals? Many improvement initiatives fail due to a fragmented approach to the alignment and execution of practitioner activities. Operational Excellence (OPEX) supports the drive for sustainable profitability and growth within your organisation by adopting a holistic approach to improvement. Studies within the Oil and Gas Industry have reported that world class operators enjoy a range of benefits including higher facility reliability, lower maintenance costs, reduced safety incidents and an increase in utilisation of staff on value adding activities. This training course will equip you with the knowledge, skills and behavioural competencies required to support an Operational Excellence programme and contribute significantly to the bottom line of your organisation, reducing variation, defects, cycle times, lead times, waste and costs within your operations. The training course will cover: Reasons why improvement initiatives can fail The benefits of Operational Excellence Relevance of OPEX within the Oil and Gas Industry Success factors that drive sustainable performance Problem solving tools and techniques Change and Behavioural considerations By the end of the training course, participants will be able to: Prioritise and link improvement activities to achieve the organisation s strategic objectives Analyse the Voice of the Customer to align changes to customer requirements Engage stakeholders to collectively remove waste and optimise the whole Value Stream Select the appropriate methods and tools within the improvement framework Influence organisational culture and employee behaviour to support Operational Excellence Who is this Training Course for? This Operational Excellence training course is appropriate for everyone in the organisation but may be of special interest to anyone charged with driving the improvement of operating performance. How will this Training Course be Presented? This PetroKnowledge training course is based on a combination of (a) coach led training (b) practical application of techniques through individual and group activities and (c) discussion and reflection of delegate real life experiences. The course manual provides a guide to all tools and methods covered for future reference.
3 Daily Topics Day One Competency Description: The business context for Operational Excellence and best practice improvement methods associated with the approach. Understand limitations of unstructured improvement methods Understand the relevance of OPEX to the O&G industry Identify drivers of sustained results Link improvement activity to organisation strategy Recognise opportunities for improvement Prioritise opportunities for improvement OPEX Framework DMAIC Improvement Method (Define, Measure, Analyse, Improve & Control) Alignment of OPEX to Oil and Gas Industry activities Voice of the Customer Customer-Supplier Partnerships Strategy Deployment Project Pipeline Development and Prioritisation Day Two Competency Description: Understand how value is delivered to our customers and describe current and desired performance. Process Mapping Value Stream Mapping Reliability Effectiveness (Overall Equipment Effectiveness) Zero Targets Development of relevant O&G performance measures Day Three Competency Description: Determine what stops the value from flowing, providing a focus on selected diagnostic techniques. Develop project charters for improvement efforts Establish root causes of problems Diagnose process issues Diagnose people issues Diagnose organisation culture issues Problem Statements Project Charters Root Cause Analysis Behavioural Analysis Organisation Culture Analysis Visualise the flow of value through the organisation Determine performance of the value stream Establish the effectiveness of resources Understand impact of (un)reliability on value delivery Set appropriate improvement targets P. O. Box , Abu Dhabi, U.A.E. T: F: E: info@petroknowledge.com
4 Membership No.: Day Four Quality Certifi cations Competency Description: Developing Operational Excellence, improving the delivery of value. Select and apply appropriate improvement methods Prioritise improvement options Create the future state value stream Link improvements to verified issues Develop improvement actions Lean Principles 7 Wastes Mistake Proofing Problem Solving Total Productive Maintenance Set-up Reduction / SMED 5S Line of Sight Day Five APPROVED P R O V I D E R Competency Description: Sustaining the improvement for lasting change. Develop appropriate control strategies Identify change challenges Address barriers to change Transition people to the future state Build lasting change Control and Monitoring Plans Change Management Framework Behavioural Plan Member of Clear Concepts. Clean Environment. The PMI Registered Education Provider logo is a registered mark of the Project Management Institute, Inc. Operational Excellence: Managing Performance in the Oil & Gas Industry
5 Operational Excellence Title Subtitle Managing Performance in the Oil & Gas Industry Please use BLOCK CAPITALS to fill in this form. It is important that you read carefully through all information before starting to complete the form. REGISTRATION DETAILS Family Name First Name (Mr./Ms.) Position Company Mailing Address Telephone Fax AUTHORISATION Mobile Authorised by Position Mailing Address Telephone. Fax. Mobile COURSE SCHEDULE Jul 2017 Dubai Oct 2017 London REGISTRATION FEES US$ 5,500/ - per participant This fee is inclusive of Documentation, Lunch and Refreshments MODE OF PAYMENT q q q Please invoice my company Please invoice me Cheque payable to PetroKnowledge Limited WAYS TO REGISTER T: F: E: info@petroknowledge.com W: HOTEL ACCOMMODATION Hotel accommodation is not included in the Registration Fee. A reduced corporate rate and a limited number of rooms are available for attendees wishing to stay at the hotel venue. Please make your request for accommodation at least 3 weeks prior to the commencement of the course. CERTIFICATION A Certificate of Completion will only be awarded to those delegates who attend the entire course Training & Development Services for the Oil & Gas Industry PetroKnowledge Limited P. O. Box Abu Dhabi, U.A.E. CANCELLATIONS & SUBSTITUTIONS You must notify the Registrar of cancellations at least 2 weeks before a scheduled seminar in order to be eligible for a credit. If you cannot attend, you may send a replacement from your organisation at no charge. There is a $250 handling charge for all cancellations or rescheduling. We reserve the right to cancel a seminar due to low enrolment. All registrants will be notified in advance and a full refund will be provided upon request. DISCLAIMER Circumstances beyond the control of PetroKnowledge may necessitate postponement, change of venue or substitution of the Instructor. As such, PetroKnowledge reserves the right to implement such amendments.
6 Other Related Courses To Boost Your Career: These will allow delegates to see how courses fit together, identify gaps, and customize their training needs to meet present and future job requirements. Training Managers can use the list of related courses for employees to ensure training progression meets the needs of the organization. Course & Seminar List The Competent Oil, Gas & Petrochemicals Supervisor Strategic Talent Management in the Oil and Gas Industry International Dispute Resolution and Arbitration in the Oil & Gas Industry Delivering Successful Projects within the Oil & Gas Industry A Complete Guide to Instrumentation for Non-Instrumentation People Training & Development Services for the Oil & Gas Industry In-House Training Maximize your training budget and have several members of your staff, who require specific training, to attend with the advantage of not incurring additional travel costs when attending a public training courses & seminars. Would you like a PetroKnowledge training course delivered at a time or location to suit you? Would you like PetroKnowledge to tailor a course from our comprehensive library of programmes? Or would you like us to create an entirely new, bespoke course to suit the exact needs of your organisation? Working in partnership with our clients, PetroKnowledge provides an enjoyable, creative learning experience that enables participants to develop their skills and knowledge. We can deliver not only generic, off-the-shelf courses from our extensive learning portfolio, but we can provide tailored as well as bespoke learning on any aspect of skill development or knowledge. Our in-house courses are conducted by the same expert trainers who conduct PetroKnowledge public courses so you can be assured they will fulfill the learning objective of any organisation PetroKnowledge Limited P.O. Box , Abu Dhabi United Arab Emirates Telephone: info@petroknowledge.com Website:
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