Capitalizing on Knowledge:

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1 Rue de la Loi 81A 1040 Brussels, Belgium EIRMA/ Tel: +32 (0) Fax: +32 (0) guidlines for open office export to pdf with letterhead guidlines for open office export to pdf with letterhead Capitalizing on Knowledge: Experts career path and their contribution to innovation strategy Special Interest Group on Knowledge Management (SIG KM) 19/20 November 2015 Michelin Research Center, Clermont-Ferrand, France Summary Companies today are facing more and more complex issues. The expertise on which a company depends is generally provided by multiple individuals who reside both inside and outside of the organisation. The effective management of expertise is critical to support current business activities and to foster new innovation. For 2015 the EIRMA Special Interest Group is focusing its attention on subject matter experts. In our March meeting, hosted at Umicore headquarters in Brussels, we explored techniques for extracting what experts know and how to make their expertise more readily accessible across the organisation. In this November meeting we will focus on the career development of subject matter experts, and how organisations can use the expertise of their subject matter experts to foster/stimulate innovation: 1. How to manage the career of experts 2. How to manage knowledge and expertise of experts to support innovation strategies As a participant you will have the opportunity to actively share your challenges and solutions in expert career management. You are encouraged to bring your own experience to the carrousel discussions, especially how the experts are trained and recognized in your organisation, and how their expectations are met. You will enjoy a dedicated visit of Michelin new Research and Development Center at Ladoux near Clermont-Ferrand. The programme will also include a special visit of the museum l Aventure Michelin highlighting the major discoveries of the company over the last 100 years. Issues addressed How should experts be managed? Does the management of experts require particular skills? How do you support the career development of an expert? How do you ensure that they remain an expert? How do you recognise them as experts? What motivates them? How do you balance the internal and external commitments and recognition of an expert? How do you leverage the knowledge of experts in their different career stages? How should experts contribute to elaboration and implementation of innovation strategies? Target Audience Knowledge Manager in R&D, Operations or Business Units Innovation Manager HR Manager Manager involved in training and development Chairman Rémy G. Béguin Former Corporate R&D Knowledge Manager, Nestlé Key EIRMA themes Innovation Processes Business strategy Intellectual Asset Management People and Knowledge Public frameworks 8 Online registration until 10 November

2 PROGRAMME Thursday 19 November :15 Gathering at hotel and leaving for Michelin (bus shuttle) 8:45 Registration 9:00 9:15 Welcome and Presentation of EIRMA Camille Roy, Programme & Members Relations Manager, EIRMA 9:15 9:30 Introduction by chairman Brief summary from last meeting and introduction to current topic Rémy Béguin, Former Corporate R&D Knowledge Manager, Nestlé 9:30 10:00 Presentation from the hosting company: Innovation at Michelin Short overview on the company Innovation at Michelin : strategy, fields and sources of innovation (in particular collaboration & Open Innovation) Design loop, Michel Total Performance and other processes Michelin Technology Center : a worldwide network with infrastructure Maude Portigliatti, Scientific Director, Michelin Nicolas Dubuc, Chief Knowledge and Technology Intelligence Office, Michelin Research Center 10:00 10:45 Motivation factors at IBM Research - Inspiring freedom and driving the innovation strategy 10:45 11:15 Coffee Break Creating spaces of freedom and freedom to innovate at IBM Research IBM Fellow: the highest technical honor and the ultimate license to innovative freedom Far-reaching research projects and grand challenges boost motivation IBM Research's Global Technology Outlook a bottom-up approach to trend research The strategic impact of the Global Technology Outlook Karin Vey, Executive Briefing Manager, Industry Solutions Lab (ISL), IBM Client Center at IBM Research Zurich 11:15 12:00 Building a strong R&D organisation focused on Knowledge, Expertise and Leadership 12:00 12:30 Open discussion At Nestlé R&D, expertise is acknowledged to be a core element of a strong organisation, but this was not necessarily always properly recognized. This is why we have clarified the pathway leading to a better assessment of the impact of expertise in our organisation, so that we could valorise it, and recognize it internally through better visibility and promotion of talent. This session will describe the process put in place to achieve these goals. Marc Dreyer, Assistant Vice-President, Nestlé R&D Group Manager

3 12:30 13:30 Lunch 13:45 14:30 Moving from long lasting guru experts to a state-of-the-art scientific global structure that ensures timely innovation and motivated science fellowships New way of working Geographical spread for a global reach External network orientation Continuous space for scientific interaction & curiosity Georg Kau, Vice President Animal Nutrition Innovation and R&D, DSM Nutritional Products Ltd 14:30 15:30 Carroussel The group will split in 3 groups to discuss the challenges, opportunities and solutions in expert career management: Training Dedicated recognition Specific expectations (awareness of weak signals, information flow ) 15:30 16:00 Coffee Break 16:00 17:00 Michelin approach for valorization of expertise With the objectives to manage, motivate, develop and position in the organization the Experts requested by the Michelin Group, a fellows programme has been created for the expertise management. With a three-fold approach based on position, people and community, the speaker will explain the criteria and responsibilities of experts. He will also share the purpose and rationale beyond the fellow community operating process. Gérard Barthelemy, International career manager for Michelin RDI (Research, Development and Industrialisation) & Direction of Progress 17:00 18:30 Visit of Michelin museum l Aventure Michelin Main highlights of Michelin history with a dedicated guided tour 18:30 Back to the hotel (by tram) 19:45 Gathering at Hotel Lobby and heading for restaurant 20:00 Dinner at the restaurant «Bouchon de Jaude» 22:00 Back to the hotel

4 PROGRAMME Friday 20 November :15 Gathering at hotel and leaving for Michelin new research center (Ladoux) 8:45 9:00 Welcoming coffee 9:00 9:45 Leadership and Development for Expert fellows at Michelin Discovery of the LDE programme: Motivation & Commitment Management Leadership & Mentoring Innovation week Study Tour Vision and Tactic for action Impact of experts on innovation in a Research department Eric Depraetere, Corporate Management Learning & Development, Innovation Management, Michelin Bruno Stevenin, Head of Corporate Management Learning & Development, Michelin 9:45 10:30 Rolls Royce Engineering Fellowships The Rolls-Royce Engineering Fellowship comprises a global team of experts covering all of the technical disciplines that are important to the Company s success. For engineers who choose to develop a technical specialism, the Rolls-Royce Engineering Fellowship provides a path to the most senior levels in the organisation. By insisting on very high standards of entry, the Rolls-Royce Fellowship is recognised both inside and outside the Company for its world-class knowledge and skills. The Fellowship act both as individuals and as a team, and tackle important technical issues throughout the Company. They are proactive and look across boundaries in order to challenge orthodoxy with radical, innovative ideas that create new opportunities for Rolls-Royce. The Fellowship takes a strategic view of important engineering topics such as technology, methods, Research and Technology (R&T) and the way engineering is conducted. Their influence extends outside the company to institutes, academia, government etc. Frank Kirkland, Chair of Rolls-Royce Engineering Fellowship, Chief Designer - Civil Aerospace, Senior Fellow - Mechanical Integrity Colin Cadas, Associate Fellow Knowledge, Strategic Research Centre, Rolls-Royce 10:30 11:00 Coffee Break 11:00 11:45 Reports from Carroussel 11:45 12:30 Open Discussion Chaired by Rémy Béguin, Former Corporate R&D Knowledge Manager, Nestlé 12:30 12:45 Preparation of next SIG KM meeting

5 12:45 14:00 Buffet Lunch Followed by a visit of the new «RDI Campus» - Research, Development and Industrialization By allocating over 170 million euros to this project, Michelin is investing in R&D team cooperation with a view to enhance their efficiency and innovation capacity, and accelerate the go-to-market of new product and services. This Center of Technology enables teams to adopt cross-cutting and multi-disciplinary working modes. 14:00 End of meeting

6 PRACTICAL ARRANGEMENTS Venues Accommodation Dinner Michelin Cataroux (on Thursday 19 November) Porte de La Rodade - 8 rue de la Grolière Clermont Ferrand Michelin Ladoux (on Friday 20 November) Accès Accueil Visiteurs - Bâtiment E23 Porte de Bourges - Rue Bleue - ZI Ladoux Cebazat Hotel Mercure 1 Avenue Julien Clermont Ferrand - France Phone: A block booking of rooms for the nights of 19 and 20 November has been made at the price of 130 /night, breakfast included (excluding city tax). We strongly recommend you to book your room before 23 October To book your room please complete the attached hotel registration form and sent it directly to the hotel. Bouchon de Jaude 2 rue Lamartine Clermont Ferrand - France Phone. : Transportation to the Hotel The hotel is located in the city center, 1.2 miles (2 km) from the train station, and is very well served by trams and buses (Jaude stop). By car GPS: N 45 46' 31.65'' E 3 4' 54.85'' From Montpellier on the A75, Lyon and Bordeaux on the A89 and Paris on the A71: take the Clermont-Ferrand exit and then head toward Centre-Ville and Place de Jaude. By plane: Clermont-Ferrand Auvergne Aulnat airport is situated 5.6 miles (9 km) from the hotel and can be reached in minutes by car or minutes by train. Transportation to Michelin A shuttle will be organized on Thursday and Friday morning from the hotel to the Michelin venue. On Thursday after the meeting the participants will join the hotel by tram. Registration Please register as soon as possible but certainly before 10 November 2015 The online registration form is available on the EIRMA Website The meeting registration fee of 580 covers the cost of meeting facilities, get-together dinner and lunches. Early bird fee (valid until 19 September 2015), enjoy a 15% discount: 495 Cancellations Cancellation policy: we will refund 100% of the registration fee for cancellations received 2 weeks before the meeting, 50% of the registration fee for cancellations received 1 week before the meeting, 25% of the registration fee for cancellations received 3 days before the meeting. Names may be substituted at any time without charge.

7 REGISTRATION FORM Special Interest Group on Knowledge Management 19&20 November 2015 Michelin Research Center, Clermont-Ferrand, France 8 Online registration available on EIRMA Website: PLEASE FILL IN CAPITAL LETTERS Please register on-line or return to EIRMA before 10 November 2015 by to cternest@eirma.org. Title: (Prof./ Dr./ Mr./ Mrs.):.... First Name:.... Last Name:.... Position:... Company:..... VAT number of paying entity (mandatory for EU members)..... If no VAT nr, Official registration number Address: ZipCode:. City: Country Tel:.. Cell: Assistant s . I will /will not attend the meeting on 19 November 2015 I will /will not attend the meeting on 20 November 2015 I will /will not attend the dinner on 19 November 2015 Dietary requirements: Event's fee: 580,00 (VAT excluded) for members excluded Belgium or 701,80 (VAT included) for Belgian members Early bird fee (valid until 19 September 2015): 15 % discount 495,00 (VAT excluded) for members excluded Belgium or 598,95 (VAT included) for Belgian members The meeting registration fee covers the cost of meeting facilities, refreshments, dinner and lunches. To be paid by Bank Transfer or Credit Cards. Our invoices are to be paid within 30 days from date of invoices. Mode of Payment qbank Transfer Account N ING Rond Point Robert Schuman Brussels - Belgium IBAN: BE BIC: BBRUBEBB qcredit Card (Eurocard, Master, Visa, Amex) Card Number: I I I I I I I I I I I I I I I I I I I I Exp. Date: / Security Code: I I I EIRMA, as an international association of Belgian law, is subject to VAT (nr: BE ) For any further information please contact Mrs. Carine Ternest, EIRMA Operations Team Tel (0) Fax: + 32 (0) cternest@eirma.org

8 Hotel Mercure 1 Avenue Julien Clermont Ferrand France Phone: HOTEL REGISTRATION FORM PLEASE RETURN BY 23 October 2015 TO h9171@accor.com Booking Code GROUPE MICHELIN From the 18 th to the 20 th November 2015 Guest details Name: Company Address:... Zip code: City: Country:. Telephone:.. .. Arrival date:.departure date:..number of nights: Number of guests:. Guarantee Mastercard / American Express / Visa Cardnumber:. Valid until: / Name on the card: Signature:...

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