A FRONTLINE ISSUE IN M&A: MANAGING THE MESSAGE
|
|
- Linda Farmer
- 5 years ago
- Views:
Transcription
1 A FRONTLINE ISSUE IN M&A: MANAGING THE MESSAGE
2 A FRONTLINE ISSUE IN M&A THIS ARTICLE PRESENTS MERCER S PERSPECTIVE ON M&A COMMUNICATION MANAGEMENT A COMPREHENSIVE, COHESIVE APPROACH TO RUNNING DEAL COMMUNICATION. Cultural and communication challenges are among the top factors that are most likely to put deal synergies at risk. These people-related transaction and integration issues are considered of greatest importance to deal success 1, and are one of the primary culprits when deals fail 2. Aggressive use of change management and communication principles is an M&A best practice that can reduce stakeholder resistance, increase synergies realized, and shorten overall implementation cycle time 3. The importance of M&A communication is a frontline issue right now, as global transaction volume is up 6% in the first quarter of , and the average deal size for high-growth companies in emerging markets more than doubled for deals announced in From a deal perspective, the number of transactions is increasing, and they are growing in complexity. Add to this the diminished retention power of equity programs and the uncertainty surrounding the value of other benefits, and it becomes clear that employers can not rely solely upon the retention tools that have traditionally bound employees to companies. As deal makers navigate this environment of ever-increasing complexity, they are also faced with the continued growth of the number, type and prevalence of electronic communication vehicles available vehicles that Deals and spread information with little heed for whether it s other largescale change factual or relevant. and social networking sites allow individuals to send messages quickly to are large groups regardless of their accuracy, and more increasingly people communicate more content using these complicated vehicles every day: Monthly active users on Facebook: nearly 850 million Tweets sent every day in 2012: 175 million Posts by Instagram users every second: 575 likes and 81 comments Unique visitors to Pinterest: increased by 2,702.2% since May, While it has become easier to communicate, and the number of communicators and total volume of information has increased, the credibility of what s being said has diminished. Messaging is easy to forward Communication is easy to create and distribute Traditional retention levers are less reliable Siloed work streams each have things to say This leaves business leaders to figure out how to keep employees informed and engaged during a transaction in an environment where there is less time to plan, fewer effective retention tools and the potential for quick-spreading misinformation.
3 THE FREE-FOR-ALL Employees keep the business running. They are talking with customers and getting work done the basics of preserving asset value. So they become a prime concern for the organizations involved. In every deal, employees want to know what is happening and how it is going to affect them. They want to know about jobs, pay and benefits. They want to hear from business leaders who will be running the organization when the deal is done, and even from the deal leadership or management teams people who can inform them about how the transaction is moving along and how their everyday work and work tools will change. If you think of it in economic terms, they are information consumers. There s also another side, the owners of information and communication, who can meet the needs of our information consumers. These groups, from business leaders to functional integration work streams, have information to share. This information is frequently left to the teams to provide via their own plans and channels, an approach we call decisiondriven, because the technical teams making the decisions are left to do the communicating, making the communication lower value, because it is reactive to plans that are already in play. Unfortunately, this approach can become an free-for-all that confuses and disengages employees with fits and starts of information that s unexpected, inconsistent and even contradictory. Between the employee s demand for facts and the group s need to supply the information, there s the potential for angst, anger and a very messy situation when the decisiondriven approach is used. THE DYNAMICALLY PLANNED APPROACH The way to ensure a smooth employee transition is to define a group or person responsible for creating a total employee experience, and empower them to manage, adapt and change organizational communication over the life of the transaction. Once appointed, this communication management group develops a comprehensive strategy in conjunction with business leadership and all integration work streams and functions. This way, their strategy touches all parts of the transaction that affect employees. The communication management group can manage or revise that strategy over time, and create and publish content that reflects the full spectrum of information employees want and need. free-for-alls confuse and disengage employees with fits and starts of information that s unexpected, inconsistent and even contradictory. This is a dynamically planned approach, in which the desired employee experience and the flow of information act on one another through a coordinated, controlled process overseen by a managing group tasked with producing the best possible employee experience. This approach makes the communication content proactive, influencing the cadence and communication of decisions, driving to a desired employee experience, and making communication a value-add in the deal process. 3
4 Figure 1 Dynamically planned Where decisions and employee experience act on each other Desired employee experience Pay New pay Explain pay Benefits Policies Decisions New benefits New policies Explain benefits Explain policies Actual employee experience Technology New technology Explain technology WHAT DOES COMMUNICATION MANAGEMENT DELIVER? In short, communication management delivers deal value. At the beginning of any transaction announcement, there is a dip in productivity. In addition to the time lost purely in speculation and gossip, usually some key employees join integration teams, often being asked to double up on their work to fulfill these new duties. There is suddenly a whole layer of team meetings and project management around the transaction. As the deal progresses, it starts to reach that crossover point where you begin to see the value creation that the deal promised in the first place. A smooth employee experience is one of the factors that can bring on value creation sooner, just like a negative or poorly managed employee experience can delay it. Keeping employees talking on point to customers, and aligning sales forces and leadership, is driven by managing the employee experience throughout the deal. HOW DOES COMMUNICATION MANAGEMENT REMAIN EFFECTIVE AND RELEVANT? To keep pace with the rapid-fire changes in a transaction, the communication management team works best when they have strong protocols in place and excellent communication within their own team. But communication management cannot focus only inwardly on processes and controls. Since communication is a conduit for all other content, it must operate in concert with the content owners and business leaders. The communication team must focus on the relationship with the other teams because communication doesn t happen in a void. ROD MUSSER, VICE PRESIDENT HR OPERATIONS, AECOM 4
5 In our transactions, we found that a more holistic, proactive approach allowed us to better control the tone of communications and the bundling of the messages so that they didn t leave more questions than answers. STEPHANIE CROSS, INTEGRATION MANAGER, MICROSOFT The groundwork for this connection is laid when the communication managers build a strategy with input from business leaders and integration teams. After the initial development, however, it s incumbent on the communication managers to continue that relationship, through integration meetings, regular touch-base sessions or some other form. This relationship is based on mutual respect for ideas and needs and must work well for the communication management team to be successful. When this doesn t happen and we ve certainly seen this in deals the integration teams and business leaders start to work around the communication management team, avoiding the inconvenience and hassle, and breaking down the desired employee experience in the process. That s why the connection between the communication management team and the information owners is an absolutely vital link that keeps the communication flowing from owners to consumers in a consistent, aligned approach over the course of the deal. WHAT ABOUT CONTENT CREATION? Does the communication management team create content? Isn t some of it highly technical and maybe better left to IT or HR specialists? Yes and yes. We ve found that while the communication management team may develop content, it s not necessary. If the communication management team does its job well confirming what needs to happen and mapping it into a logical plan, reviewing and managing the quality of all content, and keeping pace with the changes in the deal then it s entirely possible, and sometimes very appropriate, for different owners of information to develop their own content. This goes back to the goal of communication management, which is to define and deliver on a successful employee experience, and from our perspective, that doesn t mean all communication must be crafted and delivered by full-time communication teams. If all content goes through appropriate review and adheres to the communication plan, there is no reason the communication management team needs to or should create all content. Compensation and benefits Strategic organizational messaging Total HR experience All dealrelated communication 5
6 CONCLUSION Overall, in our hands-on experience with clients around the world, we ve found that a specific, desired employee experience only happens when there is clear responsibility for it. This is best achieved through a single communication manger or communication management team or office. Beyond that, the communication management team needs to build a strategy by working closely with the communication owners, a relationship that requires care and feeding. Without that relationship working well, they will not be able to manage the execution of the strategy and to ensure that all content is on message. With those key items in place, 3 communication management becomes more about delivering what employees the people who build asset value need, and not just reacting to the need to share information as decisions are made. The best way to ensure a desired employee experience is to define a body that will be responsible and empowered to manage communication throughout the transaction and integration. This enables 1 2 Strategy Management Content ABOUT THE AUTHORS Jason Jaross jason.jaross@mercer.com Jason is responsible for the development and delivery of M&A and transformational change communication services to Mercer s clients. He has communicated over 60 transactions and worked across many sectors, including manufacturing, high tech, financial services, engineering and agriculture on US and global deals. Amy Kawabori amy.kawabori@mercer.com Amy specializes in corporate transaction and transformation communication. She is responsible for the development and execution of transaction and other large-scale M&A and change communication and change management strategies for her clients. Kirsten Martiniuk kirsten.martiniuk@mercer.com Kirsten is responsible for managing and delivering transformational change managements services for Mercer s clients globally. She has worked with clients in the oil and gas, telecommunications, pharmaceutical and financial services sectors on a variety of transactions. 6 Endnotes: 1. PwC (2012). Communicating change: People-focused communication drives M&A integration success. Retrieved March, 2013, from en_us/us/people-management/publications/assets/pwc-deal-cycle-integration-process-impact.pdf 2. Vahouny, Karen (2013). Investor Relations Strategy Needs to Consider Mergers and Acquisitions. Retrieved March, 2013, from archive/2012/0512/vahouny.htm 3. Recardo, R. (2012). The science behind the art of deal making. M&A Best Practices ForwardMetrics. Retrieved March, 2013, from 4. Reuters (2013). DEALS-Global M&A volume rises on large U.S. deals. Retrieved March, 2013, from 5. bcg perspectives by the Boston Consulting Group (2013). Challengers Are Going Global Through M&A and Partnership. Retrieved March, 2013, from 6. Honigman, Brian (2012). 100 fascinating social media statistics and figures from The Huffington Post. Retrieved March, 2013, from
7 For further information, please contact your local Mercer office or visit our website at: Argentina Australia Austria Belgium Brazil Canada Chile China Colombia Czech Republic Denmark Finland France Germany Hong Kong India Indonesia Ireland Italy Japan Malaysia Mexico Netherlands New Zealand Norway Peru Philippines Poland Portugal Saudi Arabia Singapore South Korea Spain Sweden Switzerland Taiwan Thailand Turkey United Arab Emirates United Kingdom United States Venezuela Copyright 2013 Mercer LLC. All rights reserved.
COMPENSATION REVIEW AND ANALYSIS SERVICES TAKING THE WORK OUT OF YOUR COMPENSATION REVIEW PROCESS
COMPENSATION REVIEW AND ANALYSIS SERVICES TAKING THE WORK OUT OF YOUR COMPENSATION REVIEW PROCESS COMPENSATION REVIEW AND ANALYSIS SERVICES WHAT ARE MERCER S COMPENSATION REVIEW AND ANALYSIS SERVICES?...
More informationWORKFORCE METRICS BENCHMARK REPORT
WORKFORCE METRICS BENCHMARK REPORT THE MORE YOU KNOW, THE SMARTER YOU WORK As an HR professional, you focus on helping your organization optimize its human capital, but how do you show that achievement?
More informationMERCER EXECUTIVE REMUNERATION GUIDE THE KEY TO DESIGNING COMPETITIVE EXECUTIVE REMUNERATION IN THE MIDDLE EAST
MERCER EXECUTIVE REMUNERATION GUIDE THE KEY TO DESIGNING COMPETITIVE EXECUTIVE REMUNERATION IN THE MIDDLE EAST CONSIDER THESE QUESTIONS Do you have an easy-to-use source for comparing compensation and
More informationInternationalisation Home versus host compensation approach at Reckitt Benckiser
Internationalisation Home versus host compensation approach at Reckitt Benckiser Internationalisation Home versus host compensation approach at Reckitt Benckiser With the economic downturn continuing worldwide,
More information2015 MERCER LIFE SCIENCES REMUNERATION SURVEY
2015 MERCER LIFE SCIENCES REMUNERATION SURVEY MAKE SMART COMPENSATION DECISIONS BY JOINING THE 2015 MERCER TOTAL REMUNERATION SURVEY FOR THE LIFE SCIENCES SECTOR THE LIFE SCIENCES REMUNERATION SURVEY PROVIDES
More informationRESISTING INERTIA: Auditing and Benchmarking Your Global Mobility Program. By Steve Nurney, Principal at Mercer
RESISTING INERTIA: Auditing and Benchmarking Your Global Mobility Program By Steve Nurney, Principal at Mercer According to Newton s First Law of Motion, a body s motion remains constant unless an external
More informationDEAL MAKING IS BACK. IS HR READY?
DEAL MAKING IS BACK. IS HR READY? After a few quiet years, merger and acquisition activity is humming again. How well will people issues be handled this time around? A big part of the answer depends on
More informationCross-border Executive Search to large and small corporations through personalized and flexible services
Cross-border Executive Search to large and small corporations through personalized and flexible services In-depth local knowledge of each job market as well as reliable information on compensation, industry
More informationTime to assess your global mobility programme
Time to assess your global mobility programme GLOBAL MOBILITY PROGRAMME SCANNER As European companies strive to recover from a persistent recession, many seek to grow their business globally by using Mobility
More informationHEALTH WEALTH CAREER ROTATOR ASSIGNMENTS: TRENDS, CHALLENGES, AND OPPORTUNITIES FOR ENERGY, ENGINEERING & CONSTRUCTION, AND MINING
HEALTH WEALTH CAREER ROTATOR ASSIGNMENTS: TRENDS, CHALLENGES, AND OPPORTUNITIES FOR ENERGY, ENGINEERING & CONSTRUCTION, AND MINING Changing demographics, security issues, government restrictions, talent
More informationGlobal Attraction and Retention Survey
2008 Edition Global Attraction and Retention Survey Essential Data for Understanding One of the Biggest HR Challenges this Millenium With an acute talent shortage across the globe, companies are striving
More informationHEALTH WEALTH CAREER MERCER LIFE SCIENCES REMUNERATION SURVEY
HEALTH WEALTH CAREER MERCER LIFE SCIENCES REMUNERATION SURVEY MAKE SMART COMPENSATION DECISIONS BY JOINING THE 2016 MERCER TOTAL REMUNERATION SURVEY FOR THE LIFE SCIENCES SECTOR THE LIFE SCIENCES REMUNERATION
More information2014 Global COBIT 5 Governance Study 1,245 respondents
2014 Global COBIT 5 Governance Study 1,245 respondents Contact: Kristen Kessinger, +1.847.660.5512, news@isaca.org Survey Methodology The 2014 Global COBIT 5 Governance Study was sent via email to COBIT
More information2015 REGIONAL SENIOR EXECUTIVE REWARD SURVEY MERCER EXECUTIVE REMUNERATION GUIDES (MERG) CHINA, HONG KONG, INDIA, JAPAN AND SINGAPORE
2015 REGIONAL SENIOR EXECUTIVE REWARD SURVEY MERCER EXECUTIVE REMUNERATION GUIDES (MERG) CHINA, HONG KONG, INDIA, JAPAN AND SINGAPORE MERCER EXECUTIVE REMUNERATION GUIDES MERCER S NEW ASIA SENIOR EXECUTIVE
More informationGLOBAL VIDEO-ON- DEMAND (VOD)
GLOBAL VIDEO-ON- DEMAND (VOD) HOW WORLDWIDE VIEWING HABITS ARE CHANGING IN THE EVOLVING MEDIA LANDSCAPE MARCH 2016 A CHANGING VIDEO-VIEWING LANDSCAPE Nearly two-thirds of global respondents say they watch
More informationMICI HEALTH CORPORATION
GLOBAL MOBILITY Programme SCANNER REPORT PREPARED FOR MICI HEALTH CORPORATION MARCH 0 Paul Smith Mercer London Background MICI Health Corporation ORGANISATION DEMOGRAPHICS ABOUT THE GLOBAL MOBILITY PROGRAMME
More informationSolution Partner Program Global Perspective
Solution Partner Program Global Perspective SPACe 2012 Siemens Process Automation Conference Business Development Solution Partner Program Copyright Siemens AG 2012. All rights reserved Solution Partner
More informationIMPROVING SALES EFFECTIVENESS. John Kieffer Business Transformation Director
IMPROVING SALES EFFECTIVENESS John Kieffer Business Transformation Director Working from a Position of Leadership and Growth Global Sales: $26.6 Billion (65% International) Net Income: $4.0 Billion R&D
More informationProcess Maturity Profile
Carnegie Mellon University Process Maturity Profile Software CMM 2004 Year End Update March 2005 We could not produce this report without the support of the organizations and lead appraisers who reported
More informationPAY FOR DEVELOPMENT: A NEW APPROACH FOR A NEW ASIAN REALITY
PAY FOR DEVELOPMENT: A NEW APPROACH FOR A NEW ASIAN REALITY FERMIN DIEZ, SENIOR PARTNER, HUMAN CAPITAL, MERCER KIMBERLY VIERRA, PRINCIPAL, INFORMATION PRODUCT SOLUTIONS, MERCER Ask any Asian CEO, and you
More informationEnabling international research collaboration:
Enabling international research collaboration: New Zealand s experience with the Global Research Alliance (GRA) www.mpi.govt.nz Outline of presentation Background on the GRA What s worked well and why?
More informationCisco IT Data Center and Operations Control Center Tour
Cisco IT Data Center and Operations Control Center Tour Page 1 of 7 4 Root Cause Analysis and Change Management Root Cause Analysis Figure 1. Ian Reviewing Updates Ian: The incident management process
More informationOur References Outstanding track record of value creation in hundreds of projects globally. Strategy and Marketing Practice
Our References Outstanding track record of value creation in hundreds of projects globally Strategy and Marketing Practice Our Claim Our mission is a simple, yet challenging one: Maximizing the Value of
More informationTHE ECONOMIC IMPACT OF IT, SOFTWARE, AND THE MICROSOFT ECOSYSTEM ON THE GLOBAL ECONOMY
Addendum THE ECONOMIC IMPACT OF IT, SOFTWARE, AND THE MICROSOFT ECOSYSTEM ON THE GLOBAL ECONOMY METHODOLOGY AND DEFINITIONS Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015
More informationWHITE PAPER 5 TIPS FOR MANAGING FOOD AND BEVERAGE SUPPLY CHAIN
WHITE PAPER 5 TIPS FOR MANAGING FOOD AND BEVERAGE SUPPLY CHAIN CONTENT AUTOMATE, AUTOMATE, AUTOMATE... 1 PLAN FOR FUTURE DEMAND... 2 MAINTAIN DETAILED REGULATORY COMPLIANCE DATA... 3 CONTROL COSTS BY MINIMIZING
More informationTotal Remuneration Survey. The key to designing competitive pay packages worldwide
Total Remuneration Survey The key to designing competitive pay packages worldwide 2011 TOTAL REMUNERATION SURVEY Consider these questions... Do you have an easy-to-use source for comparing compensation
More informationGrow your business with Microsoft. Understanding the go-to-market opportunities for Independent Software Vendors
Grow your business with Microsoft Understanding the go-to-market opportunities for Independent Software Vendors We re Investing in ISVs The cloud has given us the opportunity to add more value to our customers.
More information3 Italy Takes Its Innovation Strategy to a New Level with Collaborative Go-to-Market Plan for SMBs
CUSTOMER CASE STUDY 3 Italy Takes Its Innovation Strategy to a New Level with Collaborative Go-to-Market Plan for SMBs Executive Summary CUSTOMER NAME 3 Italy INDUSTRY Service Provider BUSINESS CHALLENGES
More informationSiemens Partner Program
Siemens Partner Program Factory Automation Partner Strategy for Factory Automation End Customer Focus on core competencies Demand on efficient solutions Certified Partner Added value in solutions and services
More informationInternational management system: ISO on environmental management
International management system: ISO 14000 on environmental management Introduction In response to the growing interest from businesses in environmental standards, the International Standardization Institute,
More informationPEFC Global Statistics: SFM & CoC Certification. November 2013
PEFC Global Statistics: SFM & CoC Certification 1 November 2013 Members; Endorsed Systems; Distribution of Certificates North America 151 million ha 60% TCA 503 CoC Europe 81 million ha 32% TCA 8,389 CoC
More informationProcess Maturity Profile
Carnegie Mellon University Process Maturity Profile Software CMM CBA IPI and SPA Appraisal Results 2002 Year End Update April 2003 We could not produce this report without the support of the organizations
More informationwww.clicksthrunetwork.com About Clicks Thru Network (CTN) 5,000,000,000+ monthly impressions CTN is a leader in Online (WEB), Email Marketing and Mobile (WAP) advertising platform. CTN founded in 2010
More informationSupply Chain Management
Supply Chain Management Isabelle Stauffer Madrid, January 2017 Agenda 01 02 03 04 RobecoSAM & Corporate Sustainability Assessment (CSA) Supply Chain Management An Overview RobecoSAM s Expectations on Companies
More informationManage Centre. Manage your IT operations from a single graphical interface
Manage Centre Manage your IT operations from a single graphical interface One place where you can see all your technology Technology services are getting more complex all the time. Hybrid IT and cloud
More informationAsia s Fashion Jewellery & Accessories Fair March Exhibitors Survey Report
Asia s Fashion Jewellery & Accessories Fair March Exhibitors Survey Report 1 Survey Summary Total number of exhibitors 383 Total number of collected onsite survey 254 Overall onsite survey response rate
More informationSAP SuccessFactors Employee Central Payroll Technical and Functional Specifications CUSTOMER
SAP SuccessFactors Employee Central Payroll Technical and Functional Specifications CUSTOMER TABLE OF CONTENTS KEY FEATURES AND FUNCTIONALITIES... 3 FEATURES AND FUNCTIONS... 3 GLOBALIZATION... 4 REPORTING,
More informationTHE CHANGING FIELD SERVICE MANAGEMENT LANDSCAPE IS POWERING SERVITIZATION KEY QUESTIONS:
THE CHANGING FIELD SERVICE MANAGEMENT LANDSCAPE IS POWERING SERVITIZATION KEY QUESTIONS: P3 Where does servitization fit into the shifting field service landscape? P4 What are the key servitization drivers?
More informationLawson Talent Management
Lawson Talent Imagine Knowing: Which employees have the highest potential how to recruit more talent like them. Imagine Understanding: Which employees are a flight risk how your compensation plans could
More informationDimension Data Managed Cloud Services for Microsoft
Dimension Data Managed Cloud Services for Microsoft Accelerate the benefits of Microsoft Office 365 and hybrid implementations with a full-service offering giving you all of the control, with none of the
More informationWhat is the first step in moving from reactive maintenance to predictive maintenance?
UTILIZING DYNAMIC SCHEDULING IN A PREDICTIVE MAINTENANCE WORLD KEY QUESTIONS: P3 How do advanced scheduling, predictive maintenance and Internet of Things link together? P4 What is the first step in moving
More informationFinancing, FSMA and the Future: A Candid Conversation Between Companies and Lenders 1
Financing, Food Safety Modernization Act (FSMA) and the Future: A Candid Conversation Between Companies and Lenders Topics of Conversation 1. Trends in Agribusiness Finance and the Current Agribusiness
More informationModel Contracts & Binding Corporate Rules: Reflections from Working with Global Organizations
Model Contracts & Binding Corporate Rules: Reflections from Working with Global Organizations Conference on Cross Border Data Flows, Data Protection and Privacy October 16, 2007 James Koenig, Co-Leader
More informationForest Stewardship Council
Global FSC certified area*: by region Africa CAMEROON CONGO, THE REPUBLIC OF GABON GHANA MOZAMBIQUE NAMIBIA SOUTH AFRICA SWAZILAND TANZANIA, UNITED UGANDA Asia CAMBODIA CHINA INDIA INDONESIA JAPAN KOREA,
More informationThe Need for Device Agnostic Surveys
UNDERSTANDING MOBILE RESPONDENTS VS DESKTOP RESPONDENTS The Need for Device Agnostic Surveys Position Paper: March 2017 The increase in worldwide smartphone usage is a widely discussed topic in market
More informationForest Stewardship Council
Global FSC Certified Businesses: by country PUERTO RICO 4 FINLAND 83 BAHRAIN GUATEMALA 29 MACEDONIA 3 VIETNAM 004 CONGO, THE REPUBLIC OF 5 NEW ZEALAND 287 KOREA, REPUBLIC OF 243 UGANDA 3 MONACO 4 EGYPT
More informationProcess Maturity Profile
Carnegie Mellon Process Maturity Profile CMMI v1.1 SCAMPI SM v1.1 Class A Appraisal Results 2005 End-Year Update March 2006 We could not produce this report without the support of the organizations and
More informationBuilding a great Board
Building a great Board KPMG Global Pulse survey kpmg.com/globalaci Contents Building a great board: Global views on board composition 02 Five takeaways 03 Survey respondents 04 Key findings Board composition
More informationCMMI Update. Mary Beth Chrissis, as represented by: Pat O Toole Software Engineering Institute. Pittsburgh, PA May 15, 2008
Mary Beth Chrissis, as represented by: Pat O Toole Software Engineering Institute Carnegie Mellon University Pittsburgh, PA 15213 May 15, 2008 CMMI Today The CMMI Product Suite was released 1/2002 and
More informationInternational Solutions
International Solutions Navigating better, faster, smarter all around the world. This is the Supply Change. The opportunity: We know that exporting goods to international markets can be complicated. You
More informationFSC Facts & Figures. September 1, FSC F FSC A.C. All rights reserved
FSC Facts & Figures September 1, 2017 FSC F0001000 FSC A.C. All rights reserved Global FSC-certified forest area North America 34.9% of total FSC-certified area ( 69,014,953 ha ) 246 certificates Europe
More informationFSC Facts & Figures. October 4, FSC F FSC A.C. All rights reserved
FSC Facts & Figures October 4, 2017 FSC F0001000 FSC A.C. All rights reserved Global FSC-certified forest area North America 35.2% of total FSC-certified area ( 68,947,375 ha ) 246 certificates Europe
More informationhp hardware support onsite global next day response
hp care pack hp hardware support onsite technical data hp hardware support onsite global next day response service overview benefits to you service highlights HP s global next day response service provides
More informationFSC Facts & Figures. November 2, 2018
FSC Facts & Figures November 2, 2018 Global FSC-certified forest area North America 34.6% of total FSC-certified area ( 69,322,145 ha ) 256 certificates Europe 49.9% of total FSC-certified area ( 100,198,871
More informationFSC Facts & Figures. December 1, FSC F FSC A.C. All rights reserved
FSC Facts & Figures December 1, 2017 FSC F0001000 FSC A.C. All rights reserved Global FSC-certified forest area North America 35.7% of total FSC-certified area ( 69,695,913 ha ) 248 certificates Europe
More informationMercer Talent Barometer Survey TALENT RISING HIGH-IMPACT ACCELERATORS TO GLOBAL GROWTH EXECUTIVE SUMMARY
Mercer Talent Barometer Survey 1 TALENT RISING HIGH-IMPACT ACCELERATORS TO GLOBAL GROWTH EXECUTIVE SUMMARY 2 Mercer Talent Barometer Survey 1 contents 2 5 7 10 13 15 17 INTRODUCTION OVERALL FINDINGS ACCELERATOR
More informationFSC Facts & Figures. December 3, 2018
FSC Facts & Figures December 3, 2018 Global FSC-certified forest area North America 34.5% of total FSC-certified area ( 69,285,190 ha ) 253 certificates Europe 50% of total FSC-certified area ( 100,482,414
More informationFSC Facts & Figures. August 4, FSC F FSC A.C. All rights reserved
FSC Facts & Figures August 4, 2016 FSC F0001000 FSC A.C. All rights reserved Global FSC-certified forest area North America 35.9% of total FSC-certified area ( 68,725,419 ha ) 249 certificates Europe 47.7%
More informationFSC Facts & Figures. September 12, FSC F FSC A.C. All rights reserved
FSC Facts & Figures September 12, 2016 FSC F0001000 FSC A.C. All rights reserved Global FSC-certified forest area North America 35.8% of total FSC-certified area ( 68,217,276 ha ) 243 certificates Europe
More informationFSC Facts & Figures. June 1, 2018
FSC Facts & Figures June 1, 2018 Global FSC-certified forest area North America 34.6% of total FSC-certified area ( 69,460,004 ha ) 242 certificates Europe 49.4% of total FSC-certified area ( 99,068,686
More informationCultural Values SELF-ASSESSMENT PROFILE. PREPARED FOR: Jaime Smith January 2017
Cultural Values SELF-ASSESSMENT PROFILE PREPARED FOR: Jaime Smith January 2017 Contents This Cultural Values Profile identifies your individual orientation on ten cultural value dimensions. Understanding
More informationFSC Facts & Figures. September 6, 2018
FSC Facts & Figures September 6, 2018 Global FSC-certified forest area North America 34.5% of total FSC-certified area ( 69,584,479 ha ) 253 certificates Europe 49.4% of total FSC-certified area ( 99,747,108
More informationFSC Facts & Figures. August 1, 2018
FSC Facts & Figures August 1, 2018 Global FSC-certified forest area North America 34.6% of total FSC-certified area ( 69,481,877 ha ) 253 certificates Europe 49.4% of total FSC-certified area ( 99,104,573
More informationIntroduction Culture & CRM. Culture, defined. Study models ASSESSING U.S. CULTURE. Applicability. Closing
Introduction Culture & CRM Culture, defined Study models ASSESSING U.S. CULTURE Applicability Closing Source: Wikipedia KEY: Warm, emotional, loquacious, impulsive Italy, Spain, Brazil, Venezuela, Argentina
More informationFSC Facts & Figures. January 3, FSC F FSC A.C. All rights reserved
FSC Facts & Figures January 3, 2018 FSC F0001000 FSC A.C. All rights reserved Global FSC-certified forest area North America 34.7% of total FSC-certified area ( 69,082,443 ha ) 245 certificates Europe
More informationFSC Facts & Figures. February 9, FSC F FSC A.C. All rights reserved
FSC Facts & Figures February 9, 2018 FSC F0001000 FSC A.C. All rights reserved Global FSC-certified forest area North America 34.5% of total FSC-certified area ( 68,976,317 ha ) 243 certificates Europe
More informationFSC Facts & Figures. April 3, FSC F FSC A.C. All rights reserved
FSC Facts & Figures April 3, 2018 FSC F0001000 FSC A.C. All rights reserved Global FSC-certified forest area North America 34.7% of total FSC-certified area ( 69,167,742 ha ) 242 certificates Europe 49.3%
More informationFSC Facts & Figures. January 6, FSC F FSC A.C. All rights reserved
FSC Facts & Figures January 6, 2017 FSC F000100 0 FSC A.C. All rights reserved Global FSC-certified forest area North America 35.3% of total FSC-certified area ( 69,212,841 ha ) 248 certificates Europe
More informationFSC Facts & Figures. February 1, FSC F FSC A.C. All rights reserved
FSC Facts & Figures February 1, 2017 FSC F000100 0 FSC A.C. All rights reserved Global FSC-certified forest area North America 35.8% of total FSC-certified area ( 69,590,919 ha ) 249 certificates Europe
More informationFSC Facts & Figures. March 13, FSC F FSC A.C. All rights reserved
FSC Facts & Figures March 13, 2017 FSC F000100 0 FSC A.C. All rights reserved Global FSC-certified forest area North America 35.6% of total FSC-certified area ( 69,049,912 ha ) 248 certificates Europe
More informationGroup Daimler Assistance Systems for Safe Business
Group @ Daimler Assistance Systems for Safe Business Daimler AG, Group Daimler AG, Group 2 1. Integrity 2. Overview of @ Daimler 3. International 4. Execution in operational business 5. Takeaways Daimler
More informationFSC Facts & Figures. November 15. FSC F FSC A.C. All rights reserved
FSC Facts & Figures November FSC F00000 FSC A.C. All rights reserved Global FSC certified forest area North America.u of total FSC certified area / 6.8.89 ha D 6 certificates Europe 8u of total FSC certified
More informationDetailed Data from the 2010 OECD Survey on Public Procurement
ANNEX G Detailed Data from the 2010 OECD Survey on Public Procurement This annex provides data for each responding country on the transparency of the public procurement cycle, as well as the online availability
More informationDeveloping a Global Workforce January 26, 2012
Developing a Global Workforce January 26, 2012 Steve Spires Managing Director, Southeast Regional and CT Solutions Kathy Allen Senior Consultant, Learning (c) U.S. BPI Partners, Inc. [32, Q5 FRAMEWORK,
More informationSpirax Sarco. Clean steam overview
Spirax Sarco Clean steam overview Spirax Sarco - investing in solutions for clean systems Clean steam has been an important part of Spirax Sarco s business since pioneering the development of the BT6,
More informationCertification in Central and Eastern Europe
Certification in Central and Eastern Europe Timber Regulation Enforcement Exchange Vienna, 16 September 2015 Dirk Teegelbekkers General Secretary PEFC Germany www.pefc.org www.pefc.org Overview Introduction
More informationFSC Facts & Figures. December 1, FSC F FSC A.C. All rights reserved
FSC Facts & Figures December, 0 FSC F00000 FSC A.C. All rights reserved Global FSC certified forest area North America.9v of total FSC certified area m 67::08 ha I 47 certificates Europe 47.v of total
More informationAUTOMOTIVE INDUSTRY QUALITY ASSURANCE AND MANAGEMENT
AUTOMOTIVE INDUSTRY QUALITY ASSURANCE AND MANAGEMENT QUALITY ASSURANCE AND MANAGEMENT FOR THE AUTOMOTIVE INDUSTRY In IFS Applications, we have integrated tools that make it easier and less costly to achieve
More informationPEFC Global Statistics: SFM & CoC Certification.
PEFC Global Statistics: SFM & CoC Certification Data: Sep 2017 www.pefc.org Members, Endorsed Systems; Distribution of Certificates North America 164.4 million ha 54.1% TCA 451 CoC Europe 95.9 million
More informationRunning an RTB Network Across 10 Markets Publisher Opportunities ATTILA BARTA
Running an RTB Network Across 10 Markets Publisher Opportunities ATTILA BARTA Head Cadreon PROGRAMMATIC ADVERTISING THE SELLERS PERSPECTIVE The Strengths, Weaknesses, Opportunities and the Pitfalls for
More informationImpact of MRCT after ICH E17 fully implement -Industry perspective-
Impact of MRCT after ICH E17 fully implement -Industry perspective- 5th Joint Conference of Taiwan and Japan on Medical Products Regulation December 1st, 2017 Chikara Kikuchi Vice-Chairperson, Drug Evaluation
More informationSteel Market Research & Consultancy
Steel Market Research & Consultancy Flat Products Long Products Medium Term Forecast Long Term Forecast Consultancy GFMS: The Leading Provider p.2 Advantages From GFMS Steel Research p.3 GFMS Steel Research
More informationEnergy Efficiency Indicators: The Electric Power Sector
Energy Efficiency Indicators: 5 Sectors, 5 Challenges Mexico City, Mexico 14-15 March 2011 Energy Efficiency Indicators: The Electric Power Sector Robert Schnapp Head, Coal, Renewables, Electric and Heat
More informationBBC GLOBAL AUDIENCE MEASURE
BBC GLOBAL AUDIENCE MEASURE A quick guide What exactly is the Global Audience Measure (GAM)? The Global Audience Measure is an annual update of how many people are consuming the BBC weekly for ALL international
More informationinnovative unrivalled committed inspirational international
innovative unrivalled committed inspirational international innovative unrivalled committed inspirational WorldSkills is a powerful means for building a global skills respect culture. It enables the best
More informationBuilding a great board
Building a great board KPMG s Global pulse survey kpmg.ie/aci Contents Building a great board: Global views on board composition 02 Five takeaways 03 Survey respondents 04 Key findings Board composition
More informationsafetyiq: THE NEW DIMENSIONS OF SAFETY DISCOVER INTELLIGENT PROTECTION FOR MORE PRODUCTIVITY Forward-thinking safety products, systems and services
safetyiq: THE NEW DIMENSIONS OF SAFETY DISCOVER INTELLIGENT PROTECTION FOR MORE PRODUCTIVITY Forward-thinking safety products, systems and services safetyiq INTELLIGENT PROTECTION FOR MORE PRODUCTIVITY
More informationSUMMARY FLAGSHIP REPORT Q3
GWI SOCIAL 1 GWI Social GlobalWebIndex s flagship report on the latest trends in social media SUMMARY FLAGSHIP REPORT Q3 2017 www.globalwebindex.net Introduction Content GWI Social provides the most important
More informationFedEx International Priority. FedEx International Economy 3
SERVICES AND RATES FedEx International Solutions for your business Whether you are shipping documents to meet a deadline, saving money on a regular shipment or moving freight, FedEx offers a suite of transportation
More informationdec/jan14 for maintenance reliability and asset management professionals It s Allhe About t uptimemagazine.com
for maintenance reliability and asset management professionals 5 5 ISO e uptimemagazine.com It s Allhe About t u l a V 1 AM Asset Management ISO 55 It s All About the lue Presenter Va Rhys Davies Asset
More informationPayroll Across Borders
Payroll Across Borders 2 Question: Are you planning to expand your Does Global Payroll truly exist? business into new global markets? Question: Based on your experience, do you believe that there is a
More informationDriving your Growth Phone: (800)
GLOBAL ON-SITE EQUIPMENT SERVICES DEDICATED TO YOUR SUCCESS Driving your Growth Phone: www.mcmservice.com OUR COMPANY Your Partner in Success Founded in 1980, MCM Corporation is proudly serving the mission
More informationCSM-PD. pre-heating, degassing and storage system for clean steam generators
CSM-PD pre-heating, degassing and storage system for clean steam generators Clean steam generator feedwater treatment system To enable clean steam generators to provide the highest quality clean steam
More informationAsset Management an IAM Perspective
Asset Management an IAM Perspective David McKeown Chief Executive 22 May 2013 AMT-Sybex Conference, Stratford-upon-Avon The Institute Individual & Corporate Members Finance / accountants as well as engineers
More informationSt. Martin 2014 SERVICES AND RATES
SERVICES AND RATES FedEx International Solutions for your business Whether you are shipping documents to meet a deadline, saving money on a regular shipment or moving freight, FedEx offers a suite of transportation
More informationSpirax SafeBloc TM. double block and bleed bellows sealed stop valve
Spirax SafeBloc TM double block and bleed bellows sealed stop Spirax SafeBloc TM a single solution for safe double isolation The Spirax SafeBloc TM is a safe isolation solution, with a unique space-saving
More informationFedEx International Priority. FedEx International Economy 3
SERVICES AND RATES FedEx International Solutions for your business Whether you are shipping documents to meet a deadline, saving money on a regular shipment or moving freight, FedEx offers a suite of transportation
More informationAruba FedEx International Priority. FedEx International Economy 3
SERVICES AND RATES FedEx International Solutions for your business Whether you are shipping documents to meet a deadline, saving money on a regular shipment or moving freight, FedEx offers a suite of transportation
More informationGlobal IT Procurement and Logistics. Simplifying the complex: an end-to-end IT supply chain solution
Global IT Procurement and Logistics Simplifying the complex: an end-to-end IT supply chain solution We make the complex simple Managing an international IT supply chain isn t an easy task, and comes with
More informationFedEx International Priority. FedEx International Economy 3
SERVICES AND RATES FedEx International Solutions for your business Whether you are shipping documents to meet a deadline, saving money on a regular shipment or moving freight, FedEx offers a suite of transportation
More information