Palmerston North City Council Job Profile

Transcription

1 Position Title Reporting to Unit Civil Works Supervisor Operations Manager City Enterprises Date created December 2015 Values We are committed to fostering an environment where our values of Trust, Worth, Service, and Transformation form the cornerstones of our interactions with each other and the city we serve. We believe it is essential to treat each other with respect and dignity, take responsibility for own actions, and have a positive, friendly, and professional approach. Context Works Civil is a section of the Operations division of the City Enterprises Unit which is the service delivery unit of the Palmerston North City Council. It is an in-house contracting service delivery division responsible for maintenance, operation and construction of PNCC s infrastructural networks, sportsfields, public spaces and facilities. Main Purpose To provide leadership and direction for the Works Civil Section which has operating annual revenues in the order of $8M and 38 FTE dependant on Council s annual work programmes and seasonal needs. This encompasses the provision of works co-ordination services, facilitating work teams, practices and development, and ensuring consistent direction and technical standards are achieved. The focus will be on client liaison, monitoring and providing feedback on all civil maintenance and construction works, undertaken by the Operations division. Goods and services are provided to internal (and approved external) customers through service level agreements with budget holding purchasing units. No work is allocated as of right with processes in place to demonstrate market comparable pricing by City Enterprises before any work is awarded and SLA s entering into. Responsibility for Managing Staff This position is responsible for directly managing approximately 45 FTE staff members with the assistance of contract engineers and senior job Co-ordinators. There has been a recent refocusing of all operational activities of City Enterprises, the appointee will assist the Operations Manager in implementing the new structure including reviewing and amending it as appropriate. The direct reports to the role in the new structure are: 5 Contract Engineers 6 Job Co-ordinators

2 Key Areas of Responsibility Lead, develop, and manage the Civil Work Team to deliver services to expectations of client and to meet the needs of individuals within the team. This will be achieved through setting a clear vision for the team; encouraging and developing a positive working environment; measuring and managing the performance of the team against desired outcomes; identifying and addressing skills or knowledge gaps; and proactively addressing any performance issues. Assist with the development and implementation of staff training and development programs. Management and prioritisation of workloads Recruitment and management of staff. Establishing positive and effective client relationships. Providing a cost effective and quality service that ensures the Council gets the most effective service. Job management Liaison with Civil Works staff assisting to organise, prioritise and implement work programmes. Daily liaison, facilitation provision of engineering advice with the Civil Works job co-ordinators. Liaison with service delivery teams in costing or estimating works Provide quality control for all engineering works Interpretation of plans and specifications Preparation of contract documentation, and overview of contract management and supervision services. Liaison with Costing Contract Engineers Ensure all relevant legislation, particularly health and safety legislation, is known and observed by operating staff. Such other tasks as may be required to fulfil the overall purpose of the job. Please note: Key areas of responsibility are likely to develop and change over the course of an employee s tenure at Council as the employee grows in skills and competencies. These key tasks and areas of responsibility are not an exhaustive list, nor will they remain static. The annual Performance, Planning and Evaluation (PPE) will supersede this job description. In addition, employees may be asked to do tasks outside of this description as and when required. Risk Management accountabilities for all employees Council Policies and Procedures: Ensure self and team comply with applicable council policies and procedures. Environmental: Reduce environmental impacts that may arise from work. All activities and communications must be conducted in accordance with applicable environmental laws and council policies. Promote the proactive management of environmental issues associated with conducting business. Health & Safety: Comply with Health and Safety obligations (e.g. observe and practice safe work methods, ensure your own safety and that of others, report any hazards or potential hazards immediately, use protective equipment and wear protective clothing provided where appropriate, only operate equipment that you have the necessary license and skills to operate, make unsafe situations safe or report unsafe working conditions to your supervisor, report all accidents including near misses promptly) Employment Legislation: Comply in full with employment legislation and adherence to applicable policies in the areas of employment, EEO and recruitment.

3 Key Relationships Internal: Other City Enterprises section and divisional Managers City Networks Asset Engineers and Managers Other staff of City Enterprises HR Manager and Advisors Union officials and delegates External: Suppliers and sub-contractors Residents and ratepayers Public and customers of services provided Other Utility Operator (e.g. Telco s, power etc.) Other contractor Union officials. Typical knowledge, skills, and attributes: Knowledge (qualifications and experience) Demonstrated operational and supervisory experience in civil contracting business or similar operation. Demonstrated experience in pricing and delivery of successful projects and services on time, to budget and of high quality. Demonstrated experience in planning, resourcing and delivering multiple jobs to maximise productivity and results across the workforce. Demonstrated experience in building a team focused around successful delivery. Demonstrated strong interpersonal skills including experience in building relationships with key partners, clients, staff and suppliers. Demonstrated understanding of business, financial and marketing principles and practices. Demonstrated experience of successfully using negotiation and collaboration skills to win work and maximise outcomes. Skills and Attributes Proven ability to analyse complex issues resulting in the development of solutions that promote the efficient and effective use of resources in a timely manner Ability to motivate and lead staff towards a common purpose ensuring that excellence is recognised effectively, and poor performance handled in a sensitive, timely, and effective manner High degree of integrity with the ability to maintain strict confidence especially when dealing with sensitive and confidential information Acts as a role model of the desired behaviours expected in the organisation and as a Senior Supervisor of a major operational area of Council. Able to build and maintain strong networks internally and externally.

4 A driver s licence is essential. Remuneration - This role is graded at M3 on the Council s remuneration system, i.e. between $80,133(85%) and $94,274(100%) depending on the Manager s assessment of the skills/experience of the jobholder and any other relevant factors. - In addition, a benefit entitlement of 7.5% of base salary.

5 Competencies Core Service Communication Business ethics Information Technology Role specific Leadership Decision Making Relationship Building Intellectual Capability Political Acumen Recognises the diversity of customers, and adapts approach and style to meet their needs Offers customers a range of solutions to problems Demonstrates commitment to delivery of agreed solutions Delivers and follows up on solutions Seeks and gives feedback from customers Looks for where improvements can be made to systems and processes Communicates messages in a clear and concise manner Uses the most effective method and style of communication for the target group and the situation Uses active listening techniques including reflection and paraphrasing Shares ideas appropriately Recognises and minimises barriers to communication Demonstrates integrity, honesty, and commitment Acts ethically in all dealings Is equitable and ethical in the treatment of others Is prudent in financial dealings Has an appropriate level of skill in computer software relevant to the requirements of the role. Is confident to try new software Looks for ways to improve efficiency through the use of technology - takes advantage of technology to achieve goals Motivates and empowers others to achieve the vision Models the expected behaviours Removes barriers to progress Demonstrates resilience, able to maintain performance over time Provide inspirational leadership Monitors progress and undertakes corrective actions as necessary Considers risk factors and makes appropriate decisions for the magnitude of the issue Understands the impact of decisions ensuring that decisions are consistent with strategic direction Empowers staff to make their own decisions Demonstrates understanding sensitivity to other groups and values diversity Actively works to develop and maintain strong networks with key stakeholders Can articulate the views of stakeholders and customers and understands their views and why they hold them Able to effectively deal with the media Shows evidence of high level analytical, conceptual and innovative thinking Goes beyond the immediate problem presented and probes to make sure all aspects are addressed Rapidly and accurately identifies key issues or actions in complex situations Facilitates solutions with other to complex and difficult issues Understands the political systems and underlying drivers Understands the statutory and legal framework the Council operates within and able to effectively operate within this framework Operates in an apolitical manner offering unbiased professional advice and operates in a fair, consistent and equitable manner.