UnitedHealthcare Your Life s Best Work. Disability Inclusion Summit. October 13, 2017

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1 UnitedHealthcare Your Life s Best Work Disability Inclusion Summit October 13, 2017

2 UnitedHealth Group A D I S T I N C T I V E L Y D I V E R S I F I E D E N T E R P R I S E HEALTH BENEFITS Complementary but Distinct Business Platforms HEALTH SERVICES Corporate Support Functions 2

3 Our Mission 3

4 Living Our Values At UnitedHealth Group, we are committed to diversity and inclusion. We believe diversity drives empowerment. Integrity Compassion Honor commitments. Never compromise ethics. Walk in the shoes of people we serve and those with whom we work. Relationships Build trust through collaboration. Innovation Performance Invent the future and learn from the past. Demonstrate excellence in everything we do.

5 2016 Revenue $185B Ranked 6 th in the Fortune 100 Core Businesses Employer & Individual Medicare & Retirement Community & State Military & Veteran 2016 Revenue $149B Core Businesses OptumHealth OptumInsight OptumRx 2016 Revenue $84B Our Values Integrity Compassion Relationships Innovation Performance 5

6 Extraordinary Times in Health Care 86% of the nation s health care costs are due to chronic diseases. 30% of household income goes toward out-ofpocket health care costs. $3.4T a year is spent on health care. 6

7 Company With a Vital Social Role Medicare & Retirement Employer & Individual Community & State 12M people served. 32M people served. 6M people served. Serves 1 in 5 Medicare beneficiaries. Nearly 220,000 employers as customers. Over 70 different health care programs managed. 50M members 7

8 Moving From Health Coverage to Health Care Success means responding to each person, each time, with compassion. + Building a compassionate culture. + Transforming how we work. + Empowering people. 8

9 Making It Happen Through People For such a diverse group of people, it s amazing how alike we are. 9

10 Exploring Our Diversity Source: 4 Layers of Diversity, Gardenswartz & Rowe (1995, 2003) 10

11 Guiding Diversity & Inclusion Diversity & Inclusion Councils The Councils are comprised of senior leaders with cross-business representation charged with embedding diversity and inclusion more deeply into our workforce and the customers and communities we serve. These groups set the strategic direction and goals for the enterprise in the area of diversity and inclusion and work with business and functional teams to execute plans that further integrate diversity and inclusion into the culture and business fabric of the company. 11

12 Focusing Our D&I Efforts Many different perspectives make us stronger. To fulfill our mission of helping people live healthier lives, we focused diversity and inclusion efforts in four main pillars: Communities Customers Suppliers Employees

13 Putting the Pieces of the Health Care Puzzle Together for People + simplify and coordinate + Whole-person 4 out of 5 people say they are concerned about their ability to make health care decisions. Social Medical Behavioral 13

14 Creating a more sustainable health care system We envision a system that is:

15 Providing a Great Employee Experience You will greatly improve the life and health of others. You ll have the most opportunities to grow and develop. You ll be a valued member of a diverse, high caliber team. You ll help create and deliver quality health care solutions. You ll be empowered to do your best work. Your performance will be recognized and rewarded. You ll discover a challenging pace and drive to perform better tomorrow than today. 15

16 Being Recognized: Awards & Recognition Voted Top 50 Workplaces for Millennials in 2016 A Top Community Minded Company in the Nation % of employees volunteered with 1.1M volunteer hours in 2015

17 Learn More, Apply, Stay in Touch With Us Get to Know Us! Chat with Us! Connect with us on social media via: Chat Live Every Week with Our College Recruiters Wednesday & Thursday 2:00 to 4:00 pm CT Apply with Us! Apply to any job from any mobile device by visiting us at: workatuhg.com/college

18 Thank you.

Sheri Bronstein Cynthia Bowman Lori Henkel Jim Huffman

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