Deputy City Manager- Community Services Class Specification

Transcription

1 Deputy City Manager- Community Services Class Specification FLSA Designation: Exempt Effective: 03/2004 Revised: 06/2007 DEFINITION Under general direction, to provide highly responsible staff assistance to the City Manager, including internal control and coordination of existing City programs; to direct, plan, manage, and oversee the operations of the Community Services Division, including planning and development of parks and the operation of all recreation facilities and community service programs; to coordinate assigned activities with other City departments and outside agencies; provide highly responsible professional staff assistance to the City Manager in areas of expertise; and to conduct special projects and assignments. SUPERVISION EXERCISED Exercises direct supervision over management, supervisory, professional, technical, and administrative support staff. EXAMPLES OF IMPORTANT AND ESSENTIAL DUTIES Advise and consult with the City Manager on policy and strategic leadership in problemsolving City-wide issues; confer with the City Manager concerning potentially controversial subjects, technical questions, and unexpected or emerging issue. Provide leadership to large, complex, and diverse City projects; identify and respond to community and City Council issues and concerns. Prepare ordinances and other supporting program documents; prepare and monitor program contracts and related proposals; monitor compliance with applicable contracts and agreements. Meet with the City Manager and City Council at regularly scheduled policy and planning sessions and subcommittee meetings, and as needed to take actions to accomplish programs and projects. Represent the City at community events, outside agencies, and professional meetings as assigned; draft staff reports and make presentations to the City Council and other boards and commissions. 1

2 Interact with representatives from media services, governmental agencies, community associations, and public and private representatives in presenting and distributing official information and answering related inquiries. Meet and correspond with various citizen, professional, business, and other groups to answer questions and secure their support or assistance in executing various programs. Conduct studies and surveys, and collect information on difficult operational and administrative problems, analyze findings and prepare, review, present and distribute various related reports of practical solutions and updates for review by the City Manager and City Council. Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality customer service. Oversee the development and implementation of operational and administrative policies, procedures, projects, and work plans for the Community Services Division. Direct the development and implementation of goals, objectives, policies, and priorities for the Community Services Division; recommend appropriate service and staffing levels; recommend and administer policies and procedures. Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; assess and monitor work load, administrative and support systems, and internal reporting relationships; identify opportunities for improvement and review with the City Manager; direct the implementation of improvements. Select, train, motivate, and evaluate assigned personnel; provide or coordinate staff training; work with employees to correct deficiencies. Plan, direct, and review the work plan for the Community Services Division; meet with staff to identify and resolve problems; assign work activities, projects, and programs; monitor work flow; review and evaluate work products, methods, and procedures; manage and participate in the development and administration of the Community Services Division annual budget; direct the forecast of additional funds needed for staffing, equipment, materials, and supplies; direct the monitoring of and approve expenditures; direct and implement adjustments as necessary. Serve as a liaison for the Community Services Division with other City departments, divisions, and outside agencies; negotiate and resolve significant and controversial issues. Oversee the operation and management of the City s emergency services program. Oversee the City Council meeting video production. 2

3 Act as the Executive Director for the Perris Community Partnership; coordinate and ensure proper posting of meeting agendas; advise Board on personnel, finance, and programming issues; coordinate preparation of Federal and State filings. Participate on a variety of boards and commissions; attend and participate in professional group meetings; stay abreast of new trends and innovations in the field of recreation and community services. Coordinate activities with those of other departments and outside agencies and organizations; provide staff assistance to the City Manager and City Council; prepare and present staff reports and other necessary correspondence. OTHER JOB RELATED DUTIES Perform related duties and responsibilities as assigned. JOB RELATED AND ESSENTIAL QUALIFICATIONS Knowledge of: Administrative principles and practices, including goal setting, program development, implementation and evaluation, project management, and supervision of staff, either directly or through subordinate levels of supervision. Operational characteristics, services, and activities of a comprehensive community services program. General principles of safety, emergency/disaster, and risk management related to the functions of the assigned area. Modern and complex principles and practices of community services program development and administration. Principles and practices of budget preparation and administration. Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures. Recent and on-going developments, current literature, and sources of information related to the recreation and facilities operations and maintenance. Modern office practices, methods, and computer equipment. 3

4 Computer applications related to the work. English usage, grammar, spelling, vocabulary, and punctuation. Techniques for dealing effectively with the public, vendors, contractors, and City staff, in person and over the telephone. Techniques for effectively representing the City in contacts with governmental agencies, community groups, various business, professional, educational, regulatory, and legislative organizations. Techniques for providing a high level of customer service to public and City staff, in person and over the telephone. Applicable Federal, State, and local laws, rules, and regulations pertaining to local government operation and to the development, implementation, and administration of recreation programs, as well as facilities operations and maintenance. Public administration methodology, principles, and practices. Organizational and management practices as applied to the analysis, evaluation, development, and implementation of projects, programs, policies, and procedures. Principles and practices of municipal government finance, budget preparation, and administration. Research techniques, sources and availability of information, and methods of City government report preparation. Safe driving principles and practices. Skill to: Operate modern office equipment including computer equipment and software. Operate a motor vehicle safely. Ability to: Provide administrative and professional leadership and direction for the City and the Community Services Division. Recommend and implement goals, objectives, and practices for providing effective and 4

5 efficient community services. Manage, direct, and coordinate the work of professional, technical, and administrative support personnel. Select, supervise, train, and evaluate staff. Identify and respond to community and community services issues, concerns, and needs. Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of community services goals. Research, analyze, and evaluate new service delivery methods, procedures, and techniques. Prepare and administer budgets. Prepare clear and concise reports, correspondence, policies, procedures, and other written materials. Interpret and apply the policies, procedures, laws, codes, and regulations pertaining to Community Services Division programs and functions. Effectively represent the division and the City in meetings with governmental agencies, community groups, various businesses, professional, and regulatory organizations, and in meetings with individuals. Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines. Operate modern office equipment, including computer equipment and specialized software applications programs. Use English effectively to communicate in person, over the telephone, and in writing. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Develop and implement administrative plans, policies, and procedures. 5

6 Provide leadership to large, complex projects, and bring them to completion. Prepare analytical, budgetary, financial, and technical reports. Organize and coordinate the efforts of all City Departments and functions to accomplish program goals and objectives and resolve difficult and complex issues and problems. Identify and respond to community and City Council issues, concerns, and needs. Establish, maintain, and foster positive and harmonious working relationships with those contacted in the course of work. Minimum Qualifications: Experience: Seven (7) years of experience in municipal management with progressively increasing level of responsibility, preferably in a City Manager s Office. Experience in municipal finance administration is desirable. Training: Bachelor's degree from an accredited college or university with major course work in public administration or a related field. A Master s degree is desirable. License or Certificate: Possession of an appropriate, valid driver's license and insurability at regular rates for the City s automobile insurance. Special Requirements: Essential duties require the following physical skills and work environment: Ability to work in a standard office environment; ability to travel to different sites and locations. Effective Date: March,