ETA Industry. Competency Initiative Employment and Training Administration Presentation to: Financial Services Roundtable San Diego, California

Transcription

1 ETA Industry U.S. Department of Labor Competency Initiative Employment and Training Administration Presentation to: Presentation to CASAS Summer Institute Financial Services Roundtable San Diego, California Human Resources Council June April 14, 10,

2 ETA Competency Initiative Industry Competency Models were identified as a workforce solution through forums with industry partners as part of the High Growth Job Training Initiative For more information see:

3 What is a Competency? Competency is a specific, identifiable, definable, and measurable skill or characteristic which is essential for the performance of an activity within a specific business or industry context. Strategic/Creative/Critical Thinking Problem Solving/Decision Making Communication Motivation Teamwork Customer Focus

4 Occupational and Industry Competencies Occupational skills and competencies available through the Occupational Information Network (O*NET) O*NET OnLine Spanish version O*NET database Industry skills and competencies being developed for each of the High Growth sectors

5 ETA's Industry Competency Initiative Promote Development of High- Growth, In-Demand Industry Models Convene Industry Representatives Act in the Role of Information Broker Electronic Clearinghouse

6 Why Industry Models? Core Competencies Career Pathways Career Ladders or Lattices Framework for Standards, Curriculum, Certifications Guide ETA Investments

7 Uses of Competency Models Communicate Industry Needs HR Services to Business Performance Management Strategic Planning Workforce Assessment- Development Career Exploration Guidance Counseling Certification - Licensure

8 What Are Competency Models? In their simplest form, competency models are a clear description of what a person needs to know and be able to do to perform well in a specific job Knowledge Skills Abilities Competency models can also describe the requirements for: work roles groups of jobs/ job families entire organizations/ businesses industry sectors broad and specific

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12 Process to Develop a Model for Advanced Manufacturing Develop prototype model Research available competency resources Identify commonalities Integrate with foundation competencies Convene industry experts to review prototype Use industry input to customize prototype model

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14 Tier 1: Personnel Effectiveness 1. Interpersonal Skills 2. Integrity 3. Professionalism 4. Adaptability/Flexibility 5. Motivation 6. Dependability/Reliability 7. Willingness to Learn

15 Tier 2: Academic 1. Reading for Information: Understanding written sentences and paragraphs in work related documents. 2. Writing: Using standard English to write technically accurate information. 3. Mathematics: Using mathematics to solve problems. 4. Basic Computer Skills: Using a personal computer and related applications to convey and retrieve information. 5. Science and Technology: Using scientific rules and methods to solve problems. 6. Communications: Listening and speaking so others can understand. Maintaining attention 7. Critical and Analytical Thinking: Using inductive and deductive reasoning to solve problems.

16 Tier 3: Workplace 1. Business Fundamentals: Understanding basic marketplace supply and demand; the interaction of cost, pricing, and profit. 2. Teamwork: Developed capacities used to work with people to achieve goals. 3. Customer Focus: Actively looking for ways to identify market demands and meet the customer or client need. 4. Planning and Organizing: Plan and prioritize work to manage time effectively and accomplish assigned tasks. 5. Creative Thinking: Uses information, knowledge, and beliefs to generate original, innovative solutions to problems

17 Tier 3: Workplace 6. Problem-solving. Decision-making: Apply problem solving and critical thinking skills to resolve conflict or workplace issues. 7. Working with tools and technology: Knowledge of tools and equipment, their design, use, repair and maintenance. 8. Computer Applications: Uses computer applications such as word processing, , or work-related software to accomplish work functions. 9. Scheduling and Coordinating: Coordinates schedules of colleagues, co-workers, and clients in regional locations. 10.Checking and Recording: Obtaining information, completing forms, scanning for errors.

18 Coming soon Web-based Competency Model Clearinghouse Main features: 1. Uses of Competency Models 2. Find Competency Model Resources database search capability 3. Build a Competency Model template tool and technical guidance 4. Learn about Competency Models 5. Promote Industry Competency Models

19 Thanks for coming For Information or Questions Contact: Pam Frugoli Skill Assessment Team Lead or Barbara Derwart Technical Assistance Office of Workforce Investment Employment and Training Administration U.S. Department of Labor