A Full Skills Ecosystem to Power Life Long Learning. Emad Rizkalla, CEO, Bluedrop Performance Learning, Canada

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1 A Full Skills Ecosystem to Power Life Long Learning Emad Rizkalla, CEO, Bluedrop Performance Learning, Canada

2 Agenda About Bluedrop New Industrial Revolution Bluedrop s Response Employment Services in Newfoundland & Labrador SmartForceNL SkillsPassNL (Version 2) Global Leadership

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4 Bluedrop Overview Founded in 1992 as a Memorial University Class Project 2004 Spun out to focus on Learning Technology Approx 200 employees in Canada Headquarters in St. John s, NL 25 years old; one of the first Web learning companies in the world. 2 Divisions each a global innovator in its area

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6 Bluedrop Past Clients: World Leaders in 7 Industries

7 Life Was Good

8 Those Left Behind Veterans Displaced Workers Youth Older Workers Long-term Unemployed New Managers Immigrants Apprentices

9 New Industrial Revolution Workers have never been more transient 50% will be working in gig economy by 2020 Today s average worker has jobs over the course of their working lives Global Youth Unemployment Rates 13.1%

10 The Canadian Context More than 25% of Canadian jobs will be heavily disrupted by technology in the coming decade. 50% will require completely new skills. Royal Bank of Canada 2018

11 Broader Global Movement What/Who is being Affected How? Post Secondary Systems Struggling to keep up with new demand, soft skills, shifting technology Globally 40% of Employers Have difficulty filling jobs 24% lack of applicants 19% lack of hard skills 11% lack of soft skills Soft Skills In greater demand for jobs until 2021 Active Listening, Speaking, Critical thinking Manpower Group Talent Shortage Report

12 The Workforce Revolution The workforce is undergoing its biggest transformation since the Industrial Revolution. Key Trends shifting the world: 1. Workforce is polarizing Automation is responsible for 80% of job losses High Skill jobs growing, but not everyone will become an engineer or doctor Low skill jobs are now demanding soft skills 2. Workplace Skills are changing at an unprecedented pace 40% of existing Canadian jobs could disappear in the next decade due to automation Less than 1/3 of employers think new college grads are ready for the real world

13 Challenge is Now Front and Centre 2016 World Economic Forum (Davos) report on The Future of Jobs predicted technology will cause widespread disruption to business models and labour markets over the next 5 years, with enormous changes in skillset requirement. McKinsey Center for Government 2012: Education to Employment: Designing a system that works : Only 50 per cent of youth surveyed believe their post-secondary education improved their chances of getting a job Thomas Friedman, recipient of 3 Pulitzer Prizes and New York Times columnist: you can be a life-long employee, but only if you re a life-long learner. Every 4 years, being relevant means a complete re-skilling

14 Acceleration is Accelerating Human Knowledge is doubling every 18 months According to IBM, the build out of the internet of things will lead to the doubling of knowledge every 12 hours 12-months-soon-to-be-every-12-hours/3950

15 Paradox of the Skills Gap US Manufacturers AFTER shedding 4 Million jobs in the last decade

16 Paradox of the Skills Gap 67% U.S. manufacturing executives: moderate to severe shortage of available, qualified workers ASTD Report 2012 Bridging the Skills Gap

17 Underqualification 33%

18 Overqualification 35%

19 Being Relevant Is no Longer a Destination It is a Journey

20 How Should a Modern Workforce Respond? Focus on Vocational Training and Colleges Continual upskilling for life on demand and in all its forms (ILT courses, mentoring, e-learning and virtual task trainers) Redefine Relevance Help Workers be able to KEEP their credentials, validate them and share them with each new employer Micro-skilling skills on demand to support ongoing worker relevance

21 What Are Some Challenges?

22 Bluedrop s Response

23 Our Solution for Governments Regulatory Driven Credentials Register for and manage credentials External Workforce Development Portal Virtual Career Services to support job seekers, current workers and employers Government Modules Real-time dashboards and workflow automation to improve service delivery

24 Key Platform Elements Intake / Assessments Offline Learning Training Provider Web Portal Communities Of Practice Mobile Learning Bluedrop360 Learning Record Store Ongoing Analytics & Performance Reporting ecommerce API (Extended System Integration) SCORM Player for Online Courses

25 Building a Skills ECOSYSTEM One solution Encompassing multiple stakeholders Workers Unions & Industry groups Employers Bluedrop360 Training Providers Post Secondary Regulators

26 Canadian Experience Over 100,000 individuals in Atlantic Canada using the platform to register for programs, collaborate with program staff, complete online courses, collaborate virtually, audit training credentials SmartForce NL ONTARIO (Just announced) 2 million workers

27 SmartforceNL TARGETS REACHED LAUNCHED 2011 Canada s second smallest province 8 Months into 2 Year Schedule 21,000 Workers on SmartForceNL 1771 Businesses, Non- Profits and Municipalities 34,760 Course Completions 70% Completion Rate For custom courseware developed for AES vs Industry Average of 10% Cited as Key to NL becoming National Leader in Red Tape Reduction

28 SmartForceNL Challenges! We measured skills outcomes not employability outcomes! Program wasn t built into the employment system long term sustainability challenging

29 Version 2.0 SkillsPass Worker Passport Upskilling On Demand Augmented Experience Service Delivery Optimization Improve Employment Outcomes Improve Worker Productivity

30 Solving the Global Conundrum Need Experience to Get a Job Need a Job to Get Experience Canada Job Bank Link real time upskilling to skills valued by employer Workplace Productivity Regulatory Courseware Safety Training Job Seeker Demonstrates Attainment Employers validate competency on the job expediting experience attainment

31 O l i v e r G e o r g e Excellence O l i v e r G e o r g e Excellence Entire Ecosystem Support and Adoption Training Marketplace Training Provider Module Canada Job Bank (Coming soon) OJT Tracking Bluedrop360 Global Reporting App Mobile App Learning Record Store Employer LMS

32 Government Dashboards

33 On-The-Job (OTJ) Competency Development In many instances, competencies can only be developed through hands on experience in the workplace. Bluedrop s mobile App tracks competencies and verifies proficiency and hours for an employer, prime contractor or others to know in real-time what the skill level is of any individual worker.

34 Bluedrop s Global Footprint

35 Bluedrop at Work Internationally Entrepreneurship Training for Women (Chile, Peru, Mexico, USA) Real time Competency Tracking and Employer Supports Employability skills for youth in Jordan, Egypt, Tunisia, Morocco and Yemen Virtual Career Network in LA County

36 DreamBuilder The Women s Business Creator 29,000 learners Being used in over 20 countries Over 50 partners Integrated tools help women create a business plan Video testimonials Interactive games and quizzes

37 Education for Employment History-making retail sales & soft skills blended program for marginalized youth in the Jordan, Egypt, Yemen, Morocco, Tunisia Aligned with employer needs in the Region Workplace Blended Learning Program for the MENA

38 DEMO

39 Thank you. Emad Rizkalla, CEO Tom Loder, VP Business Development (m)