Certificate in Safety Leadership

Transcription

1 Strong leaders are the cornerstone of safe world-class organizations. Leaders demonstrate commitment and conviction towards improved decision making, risk reduction, best practices, safety management systems, and performance measurement. The Certificate in from the University of Nebraska at Omaha and the National Council, Nebraska will help develop your leadership mentality and give you the skills to succeed. Management (September 14) Get a brief historical overview, current trends, and principles of safety management. Learn the characteristics of an effective safety management system. Analyze the roles and responsibilities of the safety professional. Adaptive for Professionals (October 5) Learn the leadership styles that can create quality relationships with your team and coworkers. People Styles at Work / Conflict Management (November 2) Understand how behaviors associated with your style affect communication and interpersonal relations. Learn what causes conflict and how to negotiate in the work environment. Authority vs. (December 7).Learn the management skills you need to effectively lead in your safety and health function. Learn the model for building a positive safety culture. Learn the steps required to achieve organizational and individual change. Project Management for Professionals (January 11).Learn time-tested techniques for planning and completing projects on time and within budget. Use project management tools to set and achieve measurable objectives, estimate project time and costs, determine project scope and control project results. Strategic Thinking / Managing Change (February 8) Learn to think strategically, see beyond day-to-day work routine and consider the larger environment..learn step-by-step procedures that will prepare you to serve as an effective Change Leader. Continuous Improvement (March 8) Get an overview of the safety and health audit process and how to use safety performance measurements. Learn how to present a business case for a safety management system..discover processes and tools that can be used to solve safety health issues and improve decision making. Crucial Coaching Conversations / Ethical Decision Making (April 5) Learn skills in team direction setting, talent alignment and coaching for results..examine what affects your ability to act ethically in delivery, vendor relations and public interactions. and Health Management (May 3) Create a safety and health management plan for your organization. Test your leadership with an analysis of a safety and health case study. The safety leadership certificate classes gave me practical training that I could take back to my workplace and use right away. The instructors make it easy to understand and deliver to my company. Ross Menard, Outlook Nebraska FACILITATORS Beth Giesbrecht, PMP, COI Ralph Lassiter, Ed.D, MS, SPHR Stash Dwornicki, BA FEES AND REGISTRATION $1,990, includes all required workshops for each participant. Graduates will receive a Certificate in Management endorsed by the University of Nebraska at Omaha and the National Council, Nebraska. FOR MORE INFORMATION (402) kkharter@unomaha.edu nbdc.unomaha.edu/training

2 Introduction to Management A Historical Perspective on Management To provide you with a brief historical overview of safety management (SM). Current trends that are shaping SM will be presented. SM principles will also be introduced. The National Council s SM system will be presented as a foundation for effectively managing safety and health efforts. z Recognize significant events in the safety, health and management fields and determine ow these events influence your organization s SM focus. z Identify the management focus and the safety and health focus that best describe your organization. z Identify trends that influence safety and health efforts. z Recognize fundamental principles of SM. z Identify the principles of SM used in your organization and explain how they are practiced. Initiating a Management System To introduce you to the characteristics of an effective safety management (SM) system. It provides you with the steps for creating a comprehensive SM system. Requirements for initiating a comprehensive SM system will be presented. You will have the opportunity to complete an SM system assessment to determine strengths and areas needing improvement in your organization. z Identify characteristics of an effective SM system. z Identify the five steps in the continuous improvement process needed for a successful SM system. z Recognize the nine elements of a comprehensive SM system. Defining Roles and Responsibilities To provide you with an opportunity to analyze the roles and responsibilities of the safety professional. You will differentiate between line and staff safety management (SM) roles and responsibilities. You will identify the skills and knowledge that safety professionals need in order to be successful. You will examine the roles and responsibilities of individuals in an organization that are key to achieving successful SM. z Identify the roles and responsibilities of safety professionals. z Identify the skills and knowledge safety professionals need in order to be successful. z Determine relationships between the safety professional and key individuals who should be involved in the safety and health effort. z Identify ways to improve organizational relationships. 2

3 Adaptive for Professionals Adaptive for Professionals To introduce the Adaptive Model and provide multiple opportunities for participants to practice using the model throughout the session. Adaptive is based in the belief that there is no one right leadership style for every situation. To influence and motivate others, leaders must recognize the performance readiness level of the person or team the leader is attempting to influence and to accurately adapt their leadership style. z Learn how to your adapt leadership style to the performance readiness of others and the demands of the task. z Practice adaptive leadership. z Discuss motivation. z Begin to create a plan for working with individual team members. People Styles at Work and Conflict Management People Styles at Work To build skills in observation and communication. You will learn how to enhance teamwork, customer service, productivity and profitability through proficiency in managing interpersonal relations, a critical determinant of leadership success. z Recognize the four social styles and clusters of behavior characterized by each style. z Identify the strengths, needs, and expectations of each social style. z Determine another person s style by observing behavior. z Learn strategies for adapting your behavior in order to work more effectively with others. Conflict Management To provide leaders with the ability to recognize root causes of workplace conflict, to facilitate resolution, and to manage the work relationships once the conflict has been resolved. z Understand the nature of conflict, the levels of conflict and the typical reflex responses to conflict. z Recognize the steps in the Conciliatory Cycle and other actions that lead to conflict resolution. z Learn a specific process for conducting successful conflict resolution conversations. 3

4 Authority vs. Leading the Management Process To provide you with the leadership skills you need to effectively lead your safety and health functions. You will identify characteristics of effective leaders and assess your own personal leadership skills. z Differentiate between authority and leadership. z Identify characteristics of effective leaders. z Assess your personal leadership skills and discover actions that can improve your personal leadership style. The Dynamics of Organizational Culture To provide a model for building a positive safety culture. This module will introduce the four essential requirements for a positive safety culture: leadership, employee involvement, measurement systems, and a continuous improvement process. Key points from several motivational theories will be presented. z Identify a model for developing a positive safety culture. z Determine whether your organization s culture is positive or negative. z Identify the four key requirements of a positive safety culture. Using Interviewing and Consulting Skills To introduce you to interviewing and consulting skills as they relate to safety management. You will explore the different types of interviewing and identify steps for conducting effective interviews and consultations. z Identify the different types of interviews safety professionals conduct. z Recognize ways to create a positive interviewing experience. z Identify six effective listening techniques and develop appropriate interview questions. Influencing and Managing Change To provide you with strategies to create organizational and individual change. z Identify the four phases of change and the steps needed to introduce change. z Recognize common mistakes made in managing the change process. z Examine types of resistance to change and how to address them. 4

5 Strategic Thinking and Managing Change Strategic Thinking To prepare participants to view strategic thinking as an ongoing process rather than a one-time event. Participants will explore strategies to gather and analyze information and estimate the changes that must be made today in order to generate desired results tomorrow. z Understand what strategic thinking is and why it s valuable. z Recognize the personal traits, behaviors and attitudes, and cognitive capacities that strategic thinkers demonstrate. z View strategic thinking as a process. z Apply strategic thinking skills: seeing the big picture; identifying relationships, patterns, and trends; thinking creatively; analyzing information; prioritizing your actions; and making trade-offs. Managing Change To provide guidance, step-by-step procedures, and the complex skills required for effective change leadership. You will address how to maintain morale and performance levels in the face of disruption, such as shifting client expectations, new technologies, layoffs, and increased competition. z Identify change management principles and current change management models. z Discuss the impact of change on employees and why leaders should be concerned. z Recognize how people respond to change and address resistance to change. z Apply a change management process and a variety of change management tools. Project Management for Professionals Project Management for Professionals To introduce the project management process through experiential learning. Students are placed in teams to plan and execute a project. This is not a computer simulation but rather a hands-on activity. You will learn to use PM tools to set and achieve measurable objectives, estimate project time and costs, determine project scope, manage resource requirements and control results. z Recognize project management methodology. z Learn the five process groups and how they overlap. z Define a project by Time, Cost, Quality, Scope. z Increase collaboration and effectiveness of project teams, leadership, and stakeholders. 5

6 Continuous Improvement Managing the and Health Audit Process To provide an overview of the safety and health audit process. You will examine the different types of audits, the steps for preparing an audit, and the responsibilities of an audit team leader. Determine how to assess elements of the safety management system. z Differentiate between an audit and an inspection. z Identify the elements you currently audit in your organization. z Identify activities performed in the safety and health audit process. z Recognize the roles and responsibilties of an audit team leader, an audit team and an audited group. Performance Measurements To provide an overview of safety performance measurements and criteria for developing a safety measurement system. Apply safety management and measurement concepts and processes to a case study analysis. z Identify safety performance measurements used in your organization. z Identify tools for measuring safety and recognize the advantages and disadvantages of each. z Apply safety management and measurement concepts and processes to the analysis of a case study. Business Case for a Management System To provide you with the tools needed to present a business case for a safety management (SM) system including the budgeting process. Learn how to prepare a cost-benefit analysis. z Identify benefits of effectively managing an organization s safety and health efforts. z Differentiate between insured and uninsured costs. z Calculate a total case rate. z Conduct a cost-benefit analysis and describe why it is important. Problem Solving and Decision Making To introduce you to processes and tools that can be used in effectively solving safety or health problems, as well as assist the manager in the decision-making process. z List and use six steps for solving problems. z Identify and use a cause-and-effect diagram as a problem analysis tool. z Use brainstorming as a tool for finding solutions. 6

7 Crucial Coaching Conversations and Ethical Decision Making Crucial Coaching Conversations To develop leadership skills including direction setting, talent alignment, and coaching that will allow team members to perform at their best. You will examine the application of leadership and management principals and practices that achieve results through communicating effectively with others at critical times. The course uses interactive exercises, video demonstrations and rehearsals. z Conduct effective coaching discussions and communicate performance expectations. z Resolve performance problems before they escalate. z Reward and reinforce positive performance. z Enhance teamwork through proficient management. Ethical Decision Making A central part of being a professional is the commitment to act ethically in the execution of one s professional duties. Ethical behavior provides protection from civil suits, from damage to reputation, and from loss of professional licensure. The overarching goal of this program is to provide a structured method to approach, discuss and resolve ethical issues, problems, and dilemmas. z Outline the business case for enhanced ethical awareness and actions. z Identify and objectively examine issues that have ethical implications. z Recognize derailers that could lead to unethical actions. z Learn a process to make ethical decisions that promote responsibility and integrity. 7

8 and Health Management Creating a and Health Management Action Plan To apply newly learned knowledge and skills to a planning activity. You will create a safety and health management action plan that can be used in your organization. z List a SMART goal to improve safety management at your organization. z List two objectives that will help meet that goal. z List two potential supporting and two opposing factors for each objective. z Identify four specific actions that will help achieve each of your objectives. Analyzing Case Studies from a Management Perspective To analyze and identify actions that the safety and health professional can take to resolve issues identified in a case study. z Use the case study approach to analyze and resolve safety and health issues. z Analyze a safety and health case study using primary concepts covered in this course. z Identify solutions to the issue identified in the case study. z Identify actions for implementing the solutions identified. z Present recommended actions to a group. 8