GRS Business Processes

Transcription

1 GRS Business Processes

2 GRS Mission Statement VISION We want to be the first choice of customers from the public sector in Germany and abroad who are in need of research, methods, analyses or assessments to enhance the safety of nuclear and non-nuclear installations. MISSION We protect man and environment by advancing the safety of technical installations We want to consolidate and enhance the role of GRS as the German Federal Government s central expert organisation. We want to strengthen the position of GRS as an important research organisation both in Germany and abroad. We want to further expand the role of GRS as an internationally operating Technical Safety Organisation. We want to expand the involvement of GRS in the non-nuclear field. Our work is to comply with the highest scientific standards. To achieve this, we are guided by the following values: independence and objectivity, common public interest, reliability and responsibility, alertness, openness and appreciation.

3 Target System of GRS Targets Further development of the safety level of nuclear installations Mitigation of disposal risks Contribution to achieve the objectives of environmental and radiation protection Maintenance and further development of scientific expert competence Ensuring profitability Strategies for achievement of the targets Research projects dealing with fundamental safetyrelated and scientific issues Examination and clarification of safety issues requiring a long-term development of methods Advancement of the state of the art in science and technology Active contribution to the shaping of the research and development landscape Collaboration in drafting of safety requirements and guidelines Application of knowledge and methods and provision of expert advice in the environmental field Use of synergy effects Advice in environmental protection issues Research and development work in radiation protection issues Participation in shaping of an European and global TSO network Contribution in establishing safety standards Acquirement and development of knowledge Reinforcement of scientific kudos Effective human resource development Efficient use of resources Improvement of capacity management Business management and project planning

4 System of GRS Scope QM Programme ISO 9001 QM Manual GRS Organisation GRS Organisation with restrictions on Inspection Body and Geoscientific Laboratory incl. Processes GRS Inspection Body Core Processes GRS Geoscientific Laboratory Support Processes Technical Instructions Inspection Body ISO Inspection Body Manual Sub-Core Process Inspection Operating Procedures Standard Document Templates Standard Documents Geoscientific Laboratory ISO Geoscientific Laboratory Manual Sub-Core Processes Laboratory Operating Procedures Standard Document Templates Organisation Manual

5 Process Map of GRS Business Strategy and Development Company Communication Business Planning and Core Processes Sustainability and Resource Process and Controlling IT Human Resources Development Purchasing Knowledge Risk

6 Processes and Steering Committees of GRS Programme Groups Communication Tools Reactor Safety Disposal Jour Fixe - MC Risk Commission Decommissioning and Dismantling International Affairs & Sales QM Steering Committee Task Force Non-nuclear Sounding Board Business Strategy and Development Company Communication Business Planning and Core Kernprozesse Processes Sustainability and Resource Process

7 PDCA - Cycle Quality Improvement Quality Requirements Act Plan Check Do Quality Verification Quality Generation

8 Implementation of the PDCA - Cycle in Process Vision, Mission, Quality Policy and Quality Principles Process Planning Quality Objectives Plan Qualitative Indicators Quantitative Indicators (Key Figures) Potential for Improvement Qualitative Assessment (e.g. Internal Audits) Process Realisation Process Evaluation Quantitative Determination (Target-Performance Comparison) Do Check Potential for Improvement Analysis and Assessment Process Improvement Act Review

9 Improvement Tools of GRS Business Planning and Sustainability and Resource Company Communication Process Business Strategy and Development Reviews Internal Audits Technical Quality Assurance of Work Results Control of Documents and Records Indicators Capacity Core Processes and Controlling Human Resources Development IT Knowledge Purchasing Risk

10 Core Processes of GRS (Example) Core Process CP 01 Safety Analyses, Expert Opinion, Expertise Structuring of Task Obtaining Information Analysis Assessment Reporting Presentation of Results Formulation of Task Task-solving Strategy / Information Needs Relevant Information / Analysis Method / Assessment Criterion Result / Alternative Result / Recommendation Report Presentation Customer

11 Support Processes of GRS (Example) Support Process SP 01 and Controlling Acquisition Offer Processing Contract Negotiation / Verification Start and Planning Performance Documentation Completion Market Observation, Business Strategy Proposals, Customer Requirements Offer, File Card Contract, Check List Departmental Tasks, Quality Assurance Plan Results, PKS-/ APS-Reports Progress, Interim and Final Reports Presentation, Evaluation Customer