Understanding the employing organisation

Transcription

1 Understanding the employing organisation UV30799 R/600/1764 Learner name: VRQ Learner number:

2 VTCT is the specialist awarding body for the Hairdressing, Beauty Therapy, Complementary Therapy and Sport and Active Leisure sectors, with over 45 years of experience. VTCT is an awarding body regulated by national organisations including Ofqual, SQA, DCELLS and CCEA. VTCT is a registered charity investing in education and skills but also giving to good causes in the area of facial disfigurement. Statement of unit achievement By signing this statement of unit achievement you are confirming that all learning outcomes, assessment criteria and range statements have been achieved under specified conditions and that the evidence gathered is authentic. This statement of unit achievement table must be completed prior to claiming certification. Unit code Date achieved Learner signature Assessor initials IV signature (if sampled) Assessor tracking table All assessors using this Record of Assessment book must complete this table. This is required for verification purposes. Assessor name Assessor signature Assessors initials Assessor number (optional)

3 UV30799 Understanding the employing organisation The aim of this unit is to enable you to gain knowledge of the organisation in which you work. It will examine your understanding of your organisation s vision/mission, purpose, objectives, structure and opportunities for professional and career development. UV30799_v7

4 Level 3 Credit value 3 GLH 23 Observation(s) 0 External paper(s) 0

5 Understanding the employing organisation Learning outcomes On completion of this unit you will: 1. Understand the structure of the organisation 2. Understand key aims and objectives of the organisation 3. Understand your own contribution to the organisation s key aims and objectives 4. Understand the opportunities for entry, professional development and progression within the organisation Evidence requirements 1. Working environment There is no requirement for you to be observed/assessed in a work environment. 2. Teaching practice There is no requirement for you to undertake teaching practice. 3. Achieving assessment criteria There must be valid, authentic and sufficient evidence for all assessment criteria. Holistic assessment is encouraged and one piece of evidence may be used to meet the requirements of more than one assessment criterion. 4. Knowledge outcomes There must be evidence that you possess all the knowledge and understanding listed in the Knowledge section of this unit. This evidence may include projects, assignments, case studies, reflective accounts, oral/written questioning and/or other forms of evidence. 5. Tutor/Assessor guidance You will be guided by your tutor/assessor on how to achieve learning outcomes in this unit. All outcomes must be achieved. 6. External paper There is no external paper requirement for this unit. UV

6 Developing knowledge Achieving knowledge outcomes You will be guided by your tutor and assessor on the evidence that needs to be produced. Your knowledge and understanding will be assessed using the assessment methods listed below: Observed work Witness statements Audio-visual media Evidence of prior learning or attainment Written questions Oral questions Assignments Case studies 4 UV30799

7 Knowledge Outcome 1 Understand the structure of the organisation You can: Portfolio reference / Assessor initials* a. Describe the main functions in the organisation b. Describe how the main functions in the organisation are staffed and organised c. Describe the communication channels in the organisation d. Describe the lines of control and accountability in the organisation *Assessor initials to be inserted if orally questioned. UV

8 Outcome 2 Understand key aims and objectives of the organisation You can: Portfolio reference / Assessor initials* a. Explain the importance of an organisation having a business plan b. Describe the organisation s key aims and objectives (for example, mission, core aims and values) c. Describe how the organisation measures the achievement of key aims and objectives d. Identify the organisation s key performance indicators *Assessor initials to be inserted if orally questioned. 6 UV30799

9 Outcome 3 Understand your own contribution to the organisation s key aims and objectives You can: Portfolio reference / Assessor initials* a. Evaluate the importance of an organisation managing the performance of its staff b. Describe the objectives of your job role c. Explain how the objectives of your job role contribute to the organisation s key aims and objectives d. Explain how your own performance is evaluated and developed e. Analyse the contribution you can make to the evaluation and development of your performance *Assessor initials to be inserted if orally questioned. UV

10 Outcome 4 Understand the opportunities for entry, professional development and progression within the organisation You can: Portfolio reference / Assessor initials* a. Explain the importance of continuing professional development b. Evaluate the organisation s processes for recruitment c. Evaluate the organisation s processes for induction d. Evaluate the organisation s processes for training and development e. Evaluate the opportunities and requirements for career progression for staff within the organisation *Assessor initials to be inserted if orally questioned. 8 UV30799

11 Unit content This section provides guidance on the recommended knowledge and skills required to enable you to achieve each of the learning outcomes in this unit. Your tutor/assessor will ensure you have the opportunity to cover all of the unit content. Outcome 1: Understand the structure of the organisation Main functions in the organisation: Types of functions an organisation may have, own organisation s functions, different structural forms (e.g. hierarchical, flat/organic, matrix/project teams), staffing and organisation, team structures within each function, liason between different functions. Communication channels: Patterns of communication (wheel, circle, Y, chains, all channel), types of meetings, frequency of meetings, accountability. Lines of control and accountability: Different management styles (e.g. autocratic, democratic, laissez-faire), organisational structure (e.g. hierarchical, flat/organic, matrix/project team). Outcome 2: Understand key aims and objectives of the organisation Importance of having a business plan: Reasons for having a business plan, nature of organisational goals (formal and informal goals, consumer goals, product goals, operational goals, secondary goals), risk of not having a business plan. Organisations key aims and objectives: Purpose of mission statement, core aims and values, relationship between goals, mission and values. Measuring achievement of key aims and objectives: Goals as a standard of performance, goals as a basis for planning and management control, publication internally/externally of achievements against key performance indicators, staff performance, appraisal systems. Identifying organisations key performance indicators: Organisations key aims and objectives, internal and/ or external publication of achievements, organisations self assessment report (SAR). UV

12 Outcome 3: Understand your own contribution to the organisation s key aims and objectives Importance of an organisation managing staff performance: Staff performance appraisal systems, goals helping to develop commitment of individuals and groups, individual/group contribution to organisational self assessment report (SAR). Describing the objectives of job roles: Making strategic planning operational, allocation of objectives/key performance indicators, how the organisation manages staff performance (appraisal, recording, monitoring), methods used by own organisation to improve staff performance, disciplinary procedure. Explain the objective of own job role and contribute to organisations key aims and objectives: Allocation/cascading objectives/key performance indications from senior management to practitioners, making strategic planning operational. How own performance is evaluated and developed: Practice of staff appraisal, negotiation skills, benefits of staff appraisal system. Analysing contribution made to evaluation and development of performance: Process of staff appraisal, how your job role fits into the organisational structure, performance reviews with the employer, making input into appraisal review, benefits of contributing to staff appraisal, risks of non-contribution to staff appraisal. 10 UV30799

13 Outcome 4: Understand the opportunities for entry, professional development and progression within the organisation Explain the importance of continuous professional development (CPD): What constitutes CPD, responsibilities to learner/organisation, employability, professionalism, benefits of CPD, recording CPD. Evaluate the organisation s process for recruitment: Different aspects of recruitment (suitability to do a particular job, sociability, fitting in, compliance with legislation), need for a planned and systematic approach (knowledge of job to be filled, type of person needed, how best to attract a range of suitable applicants, how to assess candidates suitability, need for induction), methods of selection (e.g. peer rating, selection tests, personality questionnaires, group exercises, assessment centre interviews), choice and combination of methods, own experiences of recruitment, benefits of effective recruitment. Evaluate the organisations process for induction: Different methods of staff induction (e.g. familiarisation with polices and practices over short duration/over a period of months, shadowing, team/ paired working, performance reviews), contents of induction (e.g. rules and regulations, familiarisation with culture, methods of operation, personal training and development needs), own experiences of induction, benefits of effective induction. Evaluate the organisations process for training and development: Investors in people (IIP) and commitment to a trained workforce training (e.g. first aid, safeguarding, health and safety, some vocational training as required by the awarding body, governmental requirements), optional training opportunities, recording training and development activities. Evaluate the opportunities and requirements for career progression: Requirements within the organisation for career progression, staff performance, appraisal, internal publication of staff vacancies, job description/skills analysis. UV

14 Notes Use this area for making notes and drawing diagrams 12 UV30799