Achieving. success. for our clients

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1 Achieving success for our clients

2 Responsible Approachable Professional Progressive Accountable Practical Sensible Adaptable Successful Dependable And much more besides...

3 Contents Welcome 2-3 Business and commercial law 4 Employment 5 Commercial property 6 Dispute resolution 7 Private client 8 Family 9 Residential property 10 Corporate responsibility

4 Welcome It is a great pleasure to introduce TWM Solicitors in this, our latest brochure. Our heritage dates back over 200 years, but our values, listed on the inside front cover, haven t changed much since we began in business in TWM Solicitors success is due to our people delivering a valued and excellent service. Our success is due to our people embodying these values and delivering excellent service. Our reputation means clients continue to place their trust in us and likewise, referrers have confidence to recommend us. Our philosophy is that the best form of marketing is word of mouth, and that the best outcome is a job well done and a happy client. We have an excellent office network with nine offices across Surrey, outer and central London, and are always happy to make visits to clients premises or homes. Our services from these locations cover: Business and commercial law Commercial property Dispute resolution Employment Family Leasehold enfranchisement Private client Residential property Our Law Society accreditations, Lexcel, Wills and Inheritance Quality Scheme and Conveyancing Quality Scheme, together with other independent recommendations demonstrate that TWM meets the highest standards of management and client care. 2

5 We publish monthly statistics on our website regarding our client satisfaction ratings, which we are pleased and proud to say generally run at over 90%. Sector focus There are sectors where our solicitors have acquired particular expertise through their work advising clients and these include: Entrepreneurs Golf clubs Hair & beauty salons Hotels and restaurants Independent schools Motor dealerships Corporate responsibility The contribution that our staff make in the areas where they live and work is of great importance to us, and is outlined on pages 11 and 12. We work very hard to make a valuable and worthwhile contribution towards charities and communities. This brochure covers only a snapshot of what we do. For a detailed and current sense of who we are, and the work that we do, please visit our website: or feel free to contact me or any of my colleagues at any time. We look forward to being of service to you. Matthew Truelove 3

6 Business and Commercial Law We enjoy business. Getting to know owners and managers, their operations, strategies and particular challenges is our forte. We have a strong track record of success in finding legal solutions to commercial issues. TWM Solicitors provides first class advice and assistance to businesses and individuals in all aspects of business and commercial law. We advise businesses of all sizes, from entrepreneurial start-ups to large multi-nationals, on all aspects of their activities. Our team comprises a mix of solicitors who have trained and qualified with the firm and others that have joined us from London-based or large national practices. Our work includes: Banking & finance Commercial agreements Company formation & company secretarial Competition law Constitution & shareholder issues IT Intellectual property Marketing & advertising Mergers & acquisitions Project management Restructuring Tax 4

7 Employment We provide advice and assistance to businesses and individuals in all aspects of Employment Law. Our team are members of the Employment Lawyers Association and regularly appear in the Employment Tribunals and Courts. We also provide a Human Resources service to give support and assistance to employers. Insurance products are available to employers for added peace of mind, with the ability to call upon our team without facing exposure to possibly significant costs, should a claim arise. Our work includes: Contracts & staff handbooks Discrimination Employment tribunals Redundancy Restrictions Unfair dismissal 5

8 Commercial Property Whether yours is a property investment company, a retail business, a medical practice, a sports club or a residents' association, our team can help with your property requirements. We also advise all the major banks and a wide range of other lending institutions on the taking of mortgages, debentures and other securities. TWM Solicitors can assist with all aspects of your commercial property requirements. Commercial property Development Freehold/leasehold acquisition & disposal Landlord & tenant Leases Securities Residential land development Conditional contracts Finance Option agreements Planning Plot sales Site assembly Enfranchisement & lease extensions Collective enfranchisement Individual lease extensions Right of first refusal Right to manage 6

9 Dispute Resolution Disputes, whether private or commercial, are unfortunately a fact of life, and sometimes a resolution can only be reached once expert advice is sought. Seeking advice early is always the best policy as it allows for more options in exploring and reaching a satisfactory solution. The legal framework means that most disputes can be settled more quickly and cheaply than people often think, and without the need to revert to the courts. Disputes that we have been called in to advise on include: Business & commercial disputes Consumer claims Court of Protection disputes concerning attorneys/deputies & statutory wills Debt recovery Insolvency & restructuring Personal injury & medical negligence Professional negligence Property disputes including landlord & tenant Wills, estate administration & estate distribution disputes 7

10 Private Client Our team provides specialist advice on the full range of private client services including lifetime asset protection, Wills, Powers of Attorney and Administration of Estates. We also advise on the various taxation issues that surround these areas of the law. TWM Solicitors is a leading firm in advising how best to structure Wills to protect assets for future generations, and to prevent disputes arising in the future. Our services include: Administration of estates Deputy/Court of Protection applications Lifetime estate planning/ inheritance tax advice Powers of Attorney Tax planning advice and personal tax service Trusts Wills Wills, estate administration & estate distribution disputes 8

11 Family Relationship breakdown is a traumatic event for those involved and others close to them. Experience, expertise and sensitivity are needed in abundance to be an effective family lawyer. We are also experts in other areas within the family law sphere such as children law, relationship agreements, and advice specific to the LGBT community. Our services include: Financial settlements & disputes Divorce / separation Children law Mediation Collaborative law Pre & post-marriage agreements LGBT specific advice Unmarried family advice 9

12 Residential Property We understand and aim to relieve you from the stresses and frustrations often encountered in the home moving process. TWM Solicitors is a socially responsible and sustainable business. Our team will provide you with a personal service from start to finish. A dedicated lawyer will look after your work throughout and you will have direct access to them at all times by and telephone. We will at all times best serve your interests while making sure your transaction is kept on track. Our services include: Buying & selling your home Buy to let properties Enfranchisement & lease extensions Equity release schemes Shared ownership schemes Tax planning advice 10

13 Corporate Responsibility Our corporate responsibility programme is fundamental in our approach to all that we do. We are committed to: Improving access to justice for people in need in and around the towns in which we have offices Making a positive impact in our local communities Minimising our environmental impact Being an excellent employer Supporting local charity 11

14 Volunteering at TWM Our programme of free legal support works through a number of partner organisations. To date, we have raised 75,000 for Surrey Air Ambulance, and in so doing have funded a significant number of potentially life-saving missions. These organisations are: Surrey Law Centre - helping members of the public with legal problems Citizens Advice Bureau Queen Elizabeth s Foundation for the Disabled - we have established an innovative free legal helpline for those who have undergone rehabilitation and life skills training at QEF. We also offer its trainees work placements and consider them for all suitable salaried vacancies. Discounted work for a number of UK registered charities Ad hoc pro bono work the firm regularly undertakes legal pro bono work that is not part of its formal corporate responsibility programme. Principal Partner Charity Since August 2009 the majority of charitable events and initiatives organised by TWM have been for the benefit of our principal partner charity, The Kent, Surrey & Sussex Air Ambulance Trust a vital charity which relies almost entirely upon public donations in order to exist and carry out its life saving work. 12

15 We found TWM to be not only professional, efficient and helpful, but also supportive that elusive aspect of service that enables a client to feel relatively relaxed in inherently tense circumstances. We greatly appreciate their assistance in progressing and completing this matter within such a tight time scale. William O Brien Managing Director, Sven Christiansen plc

16 CRANLEIGH Broadoak House Horsham Road Cranleigh Surrey GU6 8DJ EPSOM 123 High Street Epsom Surrey KT19 8AU GUILDFORD 65 Woodbridge Road Guildford Surrey GU1 4RD TEL: TEL: TEL: LEATHERHEAD Sweech House Gravel Hill Leatherhead Surrey KT22 7HF LONDON (CHELSEA) Michelin House 81 Fulham Road London SW3 6RD LONDON (FULHAM) 6 Stephendale Yard Stephendale Road London SW6 2LR TEL: TEL: TEL: LONDON (MAYFAIR) Berkeley Square House Berkeley Square London W1J 6BD TEL: REIGATE 40 West Street Reigate Surrey RH2 9BT TEL: WIMBLEDON 7-9 Queens Road Wimbledon London SW19 8NG TEL: For further information about TWM Solicitors, please visit our website: